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Quality assurance lead jobs in Tuscaloosa, AL - 45 jobs

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  • Quality Assurance Tester

    QED National 4.6company rating

    Quality assurance lead job in Birmingham, AL

    Job Title: Quality Assurance Automation Tester Hours: 8:00 AM - 5:00 PM Rate: Up to $50/hr (contract) (Contract-to-Perm) Start: ASAP This role focuses heavily on API and automation testing within a Java-based environment. The QA Automation Tester will validate application code prior to deployment by manually testing APIs in Postman and converting those tests into a Rest Assured Java framework integrated into the CI/CD pipeline. Strong communication skills and the ability to work closely with developers are critical. This is a contract-to-permanent opportunity (preferred), though strong contract-only or direct-hire candidates may be considered. Core Responsibilities * Design and lead the automated testing strategy for Motion applications * Develop, execute, and maintain automated test suites (API + UI) * Manually validate APIs using Postman, then convert tests into Rest Assured (Java) for pipeline deployment * Collaborate with developers to: * Understand system logic * Diagnose test failures * Assign stable DOM identifiers for UI automation * Execute regression, unit, and performance testing across test and production environments * Log defects, document results, and provide daily and release-based test reports * Ensure compliance with: * SDLC best practices * OWASP Top 10 security principles * Internal QA policies and procedures * Support a bi-weekly release cycle * Mentor junior QA team members and recommend QA process improvements * Research and evaluate new automation tools * Communicate testing status clearly to QA leadership, developers, and project managers Required Skills & Experience * 8+ years as a QA professional * 5+ years in automation, system design, or software development * Strong hands-on experience with: * Java * Rest Assured * Postman * Selenium * SQL * Experience coding API tests and integrating them into CI/CD pipelines * Strong understanding of: * Relational databases * Structured development and change control methodologies * Excellent verbal and written English communication skills (very important) * Ability to work effectively in a collaborative, team-based environment Preferred: * BS degree * QA/Test certifications (CSTE, CAST, CSQA, CASQ) About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
    $50 hourly 33d ago
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  • Operational Quality Analyst

    Peco Foods 4.8company rating

    Quality assurance lead job in Tuscaloosa, AL

    The Operational Quality Analyst's responsibility is to work as a liaison and in tandem with the Operational Quality Manager and Field Service team. The role analyzes and compiles facility quality data, customer complaint data, and product quality evaluations to provide information to the complexes and field service team for driving quality and process improvement. The Operational Quality Analyst will travel as needed to support the field service team in customer stores; as well as to Peco facilities to assist in quality-driven improvement projects to deliver products and support to Peco's customers that meet or exceed expectations. Essential Functions Customer Service Support: Assist the Field Service Managers as required including but not limited to: Manage complaint tracking and trending for key customer accounts Order entry, tracking and modification for key customer accounts. Customer complaint entry, follow-up, and trending for key accounts. Liaison to Field Service to support field activities Generating and analyzing reports on Field Service top opportunity O/O's and DC's. Training and basic understanding of the following: Customer products How the Peco's/Customers supply chain works from production to end customer In restaurant equipment and processes Facility and Restaurant Food Safety programs Troubleshooting in store product issues Key Customer Account Franchisees structure Facility Quality Support: Analyze and provide insight and feedback to Peco facilities on facility process data, statistical process control, and manage complaint tracking to drive continuous improvement Develop and assist with trainings at the management and hourly employee levels Participate in cross functional teams focused on areas of opportunity for revenue growth, quality improvement, and cost savings Support Operations, Quality, and R&D on new project development Perform verification activities related to quality and risk management procedures to drive proactive management of compliance related risks Occasional work in facility production areas for product quality monitoring Develop and maintain relationships with customer and suppliers as a credible resource and partner; representing Peco in product cuttings, R&D development, and quality-focused discussions Physical Demands: Standing/sitting/walking 100% of the workday. Lifting various weights on an as needed basis. Work Environment: Ability to work in damp, warm, wet environment and normal room temperature. Travel: Up to 50% Minimum Qualifications Bachelor's degree or equivalent experience in related field preferred Leadership and time management skills to participate in projects with sound follow-up Excellent interpersonal and communication skills across Peco, supplier, and customer representatives Strong presentation skills Proficient in computer applications including but not limited to: Word, Excel, PowerPoint, and SPC programs
    $57k-70k yearly est. 22d ago
  • QA Analyst

    Autotec 3.2company rating

    Quality assurance lead job in Birmingham, AL

    Why This Role Matters At AutoTec, we're the leading source of service and software solutions focused on the evolving needs of onsite and online vehicle marketplaces. Our QA team is the last line of defense before software reaches thousands of users-and we take that seriously. You won't just write tests; you'll shape how we think about quality. What You'll Actually Work On Build automated test suites for AutoTec software using Cypress and Playwright Design load testing strategies to ensure our systems can handle production loads Partner directly with developers to shift testing left in our CI/CD pipeline Shape test strategy for automation and performance initiatives Work within Agile teams practicing continuous integration and deployment Balance automation (80%) with hands-on exploratory testing (20%) You will be encouraged to use AI, but also expected to review its output Qualifications What We're Looking For Must-Haves: 3+ years in QA with hands-on automation experience Proficiency with at least one modern framework (Playwright, Cypress, Selenium) Experience with API testing (REST, GraphQL) Comfortable reading/writing code (JavaScript, Python, or similar) Nice-to-Haves: Performance testing experience (JMeter, k6, LoadRunner) Background in automotive, lending, or auction industries ISTQB certification Our Current Stack Area Tools Test Automation Cypress, Playwright, Postman CI/CD Bitbucket Pipelines Defect Tracking Jira Test Management TestRail Version Control Git AI Claude Code
    $57k-75k yearly est. 7d ago
  • Senior Quality Assurance Analyst

    Marsh McLennan Agency-Michigan 4.9company rating

    Quality assurance lead job in Birmingham, AL

    Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Quality Assurance Analyst at McGriff Specialty, a division of Marsh McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Senior Quality Insurance Analyst on the McGriff Specialty Team, you'll conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance. Communicate with stakeholders and consult on implementation plans to ensure the firm's high-quality standards are achieved. Our future colleague. We'd love to meet you if your professional track record includes these skills: College Degree or equivalent education, training and work-related experience P&C Insurance License Commercial Insurance Experience Ability to work independently Highly effective written / verbal communication and facilitation skills Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. These additional qualifications are a plus, but not required to apply: Prior Quality Assurance Auditing Experience We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: ************************ To view additional career opportunities, visit *************************** or flip through our recruiting brochure: ******************************************************************** Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMCG The applicable base salary range for this role is $56,100 to $104,700.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:May 1, 2026
    $56.1k-104.7k yearly Auto-Apply 3d ago
  • Quality Assurance Engineer I

    U. S. Steel Seamless Tubular Operations 4.8company rating

    Quality assurance lead job in Fairfield, AL

    U. S. Steel Tubular Products has an immediate opening for a Quench and Temper (Q&T) Quality Assurance Engineer at its seamless pipe manufacturing facility located in Fairfield, Alabama. This role requires an individual who has a demonstrated track record of overseeing Q&T activities in a production environment. Successful candidates demonstrate their commitment to safety, environmental compliance, quality, and ethics by following U.S. Steel's core values. U. S. Steel Tubular Products manufactures a full line of threaded pipe for Oil Country Tubular Goods (OCTG) and Standard and Line (S&L) pipe. KEY RESPONSIBILITIES: Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model. Collaborate with Product Engineering, Commercial/Sales, Business Planning and Operations teams to assist in the creation optimized Quench and Temper (Q&T) schedules for seamless OCTG products. Oversee the quench and temper processing operational parameters to ensure seamless tubulars meet quality and industry standards. Develop and implement process control plans to optimize quench and temper parameters for improved product consistency and efficiency. Monitor and analyze process data to identify areas for improvement and implement corrective actions as needed. Collaborate with the quality assurance team to ensure compliance with industry standards and customer specifications. Conduct regular inspections of quench and temper equipment to ensure optimal performance and minimize downtime. Coordinate with other departments, such as production and engineering, to ensure seamless integration of quench and temper processes within the overall manufacturing workflow. Work as team member or team lead on quality improvement projects. Support the Quality Management System (QMS) by scheduled and unscheduled quality auditing and monitoring, ensuring inspection and testing compliance, and improving customer satisfaction. Support Operations and Staff groups within U.S. Steel Tubular Products. EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: Bachelor's degree in metallurgical engineering, Mechanical Engineering, Chemical Engineering, Material Science, or a closely related engineering field. 5+ years' experience in Quench & Temper operations which demonstrates technical expertise in Quality Assurance / Quality Control activities and associated software, e.g. Minitab, Tableau, Pi Vision. 5+ years' Quality Management System Auditing Excellent communication skills, with the ability to read and interpret technical specifications. Strong computer and writing skills. Experience leading teams, working in teams, and working with customers. Proven track record of troubleshooting difficult problems in a plant environment. Familiarity with API 5CT, API 5L, API Q1, ISO 9001, and ISO 17025 standards a plus Travel up to 20%
    $67k-88k yearly est. 60d+ ago
  • Sr Quality Assurance Specialist

    Evonik Industries 4.8company rating

    Quality assurance lead job in Birmingham, AL

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us. Click on the link below to learn what our employees have to say about Evonik: ************************************************** This position is responsible for providing quality and technical support to the production team providing oversight to manufacturing rooms and laboratories by reviewing and approving data and all other Quality Management System documentation. The position utilizes risk management, quality planning and statistical analysis to complete assigned tasks.. RESPONSIBILITIES * Represent quality department on development project teams. * Review and approve product and process-related documentation. * Support the generation and justification of product and materials specifications. * Provide support for the development of validation strategies and validation plans. * Review/approve protocols and reports. * Support Deviation / CAPA investigations. * Support interdisciplinary teams for root cause analysis of quality deficits using known of problem-solving tools. Support product quality and System improvements activities. * Support collection and analyze data to identify opportunities for quality improvement. * Work with multifunctional teams (R&D, Manufacturing, Operational Compliance, and Engineering to drive resolution to product complaints. * Support to facilitate risk assessment activities such as design and process FMEA. * Ensure product risks are identified, and risk mitigation controls are put in place to eliminate product risk to an acceptable level. * Provide real time production floor QA oversight. * Evaluate manufacturing data for trends and other special causes. * Review and disposition manufacturing / packaging batch documentation. * Perform room / line clearances as needed. * Review and disposition raw materials / components for manufacturing. * Support resolution of quality issues in manufacturing. REQUIREMENTS * Bachelor of Science degree in Chemistry, Biology, or Engineering. * Minimum eight years' experience in pharmaceutical or medical device manufacturing, preferred. * Minimum five years' experience in a pharmaceutical or medical device Quality Assurance role preferred. * Proficient computer skills, Microsoft Word, Excel, Access. * High attention to detail, organization, and accuracy * Strong written and verbal communication skills. * Good interpersonal skills. * Knowledge of FDA's cGMP and/or QSR quality system requirements. * Comprehensive technical skills/knowledge · Applied statistics experience, preferred. · Validation experience, including process validation · Advanced analytical and problem-solving skills * Experience in Regulatory Agency inspections. * Experience in aseptic techniques and manufacturing. The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations. Your Application To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at *************************** Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. Your Talent Acquisition Manager: Kelvin Seals [C] Company is Evonik Corporation
    $86k-106k yearly est. 22d ago
  • TEST AL007 - Greystone General Application

    Christian Brothers Automotive 3.4company rating

    Quality assurance lead job in Birmingham, AL

    Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.
    $73k-93k yearly est. 4h ago
  • Quality Assurance Manager

    Quanta Services 4.6company rating

    Quality assurance lead job in Birmingham, AL

    About Us QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects. Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. About this Role The QA Manager at QISG is responsible for monitoring and auditing a project's quality management requirements and executing the Project Quality Management Plan. This position collaborates closely with Project Managers and other stakeholders to oversee project quality objectives and activities. The QA Manager leads the planning and surveillance of procured equipment and materials, assisting the Director of Quality in measuring Quality Management System processes. What You'll Do Develop and review planning for quality requirements of projects, including identifying the appropriate standards, guidelines, and checklists for the project. Develop and/or update project-specific audit plans, including schedule, documentation, and resource requirements. Assist Business Development and Marketing leads in developing quality-related deliverables for pursuits and new opportunities. Create project-specific quality management plans during the planning stage of a project. Provide guidance in the execution of the Quality Management System. Lead changes and improvements in performance and process plans. Offer leadership, support, and guidance for project-specific quality management activities. Interact with Quanta Operating Units to provide guidance on contract-required quality obligations, requirements, and documentation. Lead the project team in quality-related training and awareness regarding planned activities. Monitor the alignment of project procedures and processes with the Quality Management System and project contract requirements. Verify that lessons learned, corrective action items, and improvement measures for project requirements are completed. Recommend procedural improvements and best practices based on audit results/experiences and lessons learned. Plan and execute systematic and independent examinations/audits of project quality requirements, objectives, and documentation. Identify and document issues that may cause or contribute to deviations from planned/expected outcomes and develop corrective action plans to address these issues. Assist the Directors of Operations with maintaining the overall Quality Management System for activities specific to procedures, processes, and training. Regularly interact with field operations and project management teams, corporate Operations Support, Project Controls teams, and clients regarding quality-related matters. Perform detailed inspection/audit reviews of each feature of work within the definable features of work. Perform random inspections of work performed by Quanta Operating Units and subcontractors; review QA documents as they are issued. Review Quanta Operating Units or subcontractor procedures and quality records to verify compliance. Manage document control as it relates to quality; verify that project documents used at the job site are updated, maintained, and stored in accordance with project procedures. This includes design drawings, supplier and subcontractor drawings, test records, etc. Manage Non-Conformance Control; verify that non-conformances are identified, documented, tracked, and resolved by the PM and the Site CM acceptably. Adhere to internal standards, policies, and procedures. Perform special projects and complete other duties as assigned or requested. What You'll Bring Associate's degree in a relevant field or Bachelor's degree in a relevant field, or an equivalent combination of education, training, and experience. Minimum of ten (10) years' experience in various aspects of design, surveillance monitoring, and Project Management, including: Quality Inspections/Audits of Engineering and/or other Projects. Successful development and implementation of a Quality program, including all necessary processes and procedures. Experience as a Manager, Superintendent, Project Manager, or Quality Manager/Auditor on projects. Experience working in multiple states and understanding state and local codes relating to quality. Experience meeting Local AHJ requirements. Strong background or familiarity with safety requirements on projects. Strong understanding of environmental considerations. Leadership and inspection experience in surveillance oversight programs. Developing inspection and testing plans for monitoring/observation programs for surveillance of project or program specified manufacturer's equipment and materials. Technical expertise related to design and related requirements. Testing, standards compliance, etc. Thorough understanding of equipment and material specifications and testing requirements employed at manufacturer facilities. Technical expertise in implementing Inspection and Testing programs. Solid understanding of critical path scheduling. 30-hour OSHA certification. CIA - Certified Internal Auditor. CQA - Certified Professional Auditor. Certifications involving inspection, testing, welding inspection, structural bolting, testing, and commissioning. What You'll Get Competitive Compensation 401(k) Retirement Plan Holiday Pay Paid Time Off (PTO) Comprehensive Health Coverage Pet Insurance Employee Assistance Program (EAP) Professional Development Tuition Assistance Employee Discount Program Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $82k-113k yearly est. Auto-Apply 1d ago
  • Quality Assurance Analyst II

    Le_301 Hibbett Retail

    Quality assurance lead job in Birmingham, AL

    00015 Store Support CenterLE_301 Hibbett Retail, Inc.Job Title: Analyst, Quality Assurance IIDepartment: TechnologyFLSA Status: ExemptReports To: Manager, QA and ComplianceSUMMARYThe Quality Assurance Analyst II is responsible for developing, managing, and executing the quality assurance program for our organization. The quality assurance program will cover all aspects of the organization. Ensures that the final product observes the organization's quality standards, taking a deep dive into a program or service to uncover bugs, errors, and issues.ESSENTIAL DUTIES AND RESPONSIBILITIES Document test cases. Perform and document risk analysis. Record test progress and results. Create test plans. Define and implement IT quality standards, processes, and procedures. Train and mentor lower level team members on IT quality standards. Develop working knowledge of all systems and applications involved in QA testing activities. Assist in managing the entire QA process. Ensure that all environments, systems, and personnel are in place prior to start of QA process. Coordinate all testing efforts including non-QA team member responsibilities. Manage relationships with internal and external resources including reporting results and disseminating responses. Report activities to all parties involved in the QA process. Execute QA testing activities as needed. Assist in conducting regular quality system audits and work collaboratively to improve compliance. Assist in initiating corrective action processes resulting from quality reviews, audits, or any other means of problem identification. Assist in overseeing Document Control and training of team for updated / new procedures. Assist in developing and maintain a measurement capability to support management information needs on IT service delivery performance. Assist in developing reporting capabilities and data collection standards to analyze defect data to identify trends and proactively work to improve quality. Communicate the status, results, and impacts of corrective actions to the appropriate stakeholders. Assist in developing and maintain a process to identify, monitor and control risks to IT service delivery. Develop and maintain a process to ensure the requirements of projects and products are delivered in the associated work products. Assist in developing and lead auditing plans for work in-process and finished projects, throughout the development life cycle up to and including implementation. Ensure resolution of corrective actions is accomplished in a timely manner using sound methods for root cause analysis, short term remediation, and permanent solutions. Participate in and review design control activities. Champion continuous improvement efforts to meet or exceed quality objectives. Assist in developing standards and procedures to determine product quality and release readiness. Discover bugs, issues, and errors in software. Protects the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS Bachelor's degree in information technology or a related field or equivalent experience. 2 - 4 years of related experience. Experience working for a retail company preferred. Self-Starter. Strong organizational, leadership, and communication skills. History of success in making change and achieving objectives. Ability to work effectively in a team environment and facilitate positive interpersonal relations with coworkers, business partner, and contractors. Cloud and SAS environment experience a plus. Mobile Device testing experience a plus. Hibbett's Privacy Policy Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
    $57k-74k yearly est. Auto-Apply 9d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality assurance lead job in Birmingham, AL

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $56k-81k yearly est. Easy Apply 3d ago
  • Quality Analyst Lead (Selenium,/Jira)

    PNC Financial Services Group, Inc. 4.4company rating

    Quality assurance lead job in Birmingham, AL

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Analyst Lead within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. This role will oversee quality assurance processes and ensure the delivery of high-quality software products. This role requires a blend of leadership, technical expertise, and a passion for continuous improvement in testing practices. Key Responsibilities * Develop and execute comprehensive test plans, test cases, and automation scripts. * Collaborate with cross-functional teams (Development, Product, and Project Management) to ensure timely and accurate testing. * Utilize tools such as Jira for defect tracking and Selenium for automated testing. * Drive continuous improvement in QA processes within Agile/Scrum environments. * Report on quality metrics and provide actionable insights to stakeholders. * Lead and mentor QA team members, fostering a culture of quality and collaboration. * Define and implement QA strategies, standards, and best practices across projects. Experience: * Proven experience in QA leadership roles. * Strong knowledge of testing methodologies, test automation, and defect management tools. * Hands-on experience with Selenium, Jira, and other QA tools. * Familiarity with programming languages such as Python or Java (preferred). * Solid understanding of Agile development practices. Essential Skills & Traits * Analytical Thinking: Methodically troubleshooting and finding issues. * Attention to Detail: Crucial for identifying defects. * Communication: Clearly documenting and explaining bugs. * Problem-Solving: Logical approach to software issues. * Teamwork: Collaborating with developers and other testers. * Adaptability: Learning new tools and processes. Technical Skills & Tools * Testing Types: Manual vs. Automated testing knowledge. * Test Management: Jira, TestRail, Bugzilla. * Automation: Selenium, Appium, Cypress. * Programming (for Automation): Python, Java, JavaScript. * Methodologies: Agile, Scrum, Kanban. * CI/CD: Familiarity with Continuous Integration/Delivery. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Coordinates and administers quality control program within a defined department of the organization. * Coordinates control plans, inspection systems, and action plans to achieve expected results. * Leads, mentors and develops team members to promote quality awareness and implement quality programs and initiatives. * Executes corrective actions and addresses non-conformances. * Facilitates or leads training on quality tools and skills. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Change Management, Corporate Governance, Data Analytics, Detail-Oriented, JIRA Tool, Process Efficiencies, Process Improvements, Risk Assessments, Selenium Competencies Accuracy and Attention to Detail, Analytical Thinking, Coaching Others, Customer Support Policies, Standards and Procedures, Data Gathering and Reporting, Internal Controls, Quality Management, Regulatory Environment - Financial Services Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $55,000.00 - $115,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 11/25/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $55k-115k yearly 7d ago
  • CORE Rotational Development Program - Quality Assurance

    CMC 4.3company rating

    Quality assurance lead job in Birmingham, AL

    it's what's inside that counts _______________________________ There's more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it's the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering: * Day 1 Benefits Coverage with low cost Medical, Vision, Dental * Day 1 Paid-time Off and Vacation * 4.5% Company Match 401(k) plan * $500 Annual Company-paid Lifestyle Benefit * Competitive Compensation and Bonuses * Company-paid Life and Disability Insurance * Employee Stock Purchase Plan * Training and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential. What You'll Do * Rotate through the functional areas of our core lines of business (Mills, Fabrication, Recycling, or Emerging Businesses Group such as Construction Services) * Participate in the CMC Safety Programs and proactively uphold the CMC Safety Culture * Work in roles at the plant level to learn processes and procedures * Participate in various developmental trainings and business projects * May work in short-term assignment roles (fill in for vacation, vacancies, etc) as needed * Complete and present a capstone project at the conclusion of program What You'll Need * Ability to work under the guidelines of CMC's core values and safety standards * Ability to work in the elements (hot, cold, wet, etc) as needed * Ability to work flexible hours as needed * Ability to work within all levels of the organization (shop floor to upper management) * Strong customer service skills * Willingness to relocate at the end of the program if the next opportunity is at a different location * Strong Communication and Presentation Skills required (verbal, written, listening) * Inspire greatness by fostering a culture of learning, growth, and people development * Ability to travel to various CMC sites * Ability to travel as required * Demonstrate leadership and customer service consistent with CMC's Values. * To be considered eligible to participate in CMC's Core Career Path Program, candidates must have completed an undergraduate degree at an accredited school Your Education * Materials Science or Mettalurgical Engineering Degree, preferred * Bachelor's degree in Engineering required. We are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We've built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years - and we're just getting started. If you're ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you're ready to join CMC. Apply today and start moving your career - and our world - forward. Let's build a better world! CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law. From Fortune Magazine. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Current Employee? Click Here to Apply. Current Employees Apply Click here to apply. Nearest Major Market: Birmingham
    $72k-91k yearly est. 23d ago
  • Appliance Testing and Moving

    Mazer Appliance 4.2company rating

    Quality assurance lead job in Birmingham, AL

    Job Description Join the Mazer team in Avondale! We are a small family business long known for exceptional service and prices in the Birmingham, AL area. We are looking for associates with mechanical aptitude and able to move up to 300 lbs with a hand truck. Appliance repair experience is preferred. Pay ranges from $20 - $22 depending on experience. Appliance duties include: Swapping refrigerator doors and attaching handles. Installing ice makers in top freezer refrigerators. Testing the functionality of truckloads of scratch & dent appliances before resale. Additional duties may include: Detailed cleaning scratch & dent appliances before resale Help unload truckloads of appliances and loadout customer purchases Use Mazer's mobile app to: Photograph appliances and upload to our website Print price labels and inventory tags Powered by JazzHR LYThePKutc
    $20-22 hourly 23d ago
  • Test Automation - Manager

    Forhyre

    Quality assurance lead job in Montevallo, AL

    Job Description We are currently seeking a highly skilled and experienced Test Automation Manager. As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes. Responsibilities: Lead and manage the test automation team, providing guidance and support in implementing effective automation strategies. Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR Testing, Web services Testing-SOAP UI. Utilize your expertise in Karate framework to build and enhance automation testing capabilities. Collaborate with cross-functional teams to analyze software requirements and design test cases accordingly. Drive the adoption of best software engineering practices including CI/CD and automated testing. Stay updated with the latest advancements in automation testing tools and platforms. Provide leadership in innovation and adoption of leading test platforms/solutions. Train and mentor team members on automation testing best practices. Monitor and report on the progress and performance of automation testing activities. Requirements: 8-12 years of experience in automated testing, with at least 5 years focused specifically on automation testing. Proficiency in building automation frameworks and writing automation test scripts using Java. Strong understanding of Java/J2EE development to design, implement, and triage defects or issues. Expertise in Karate framework is mandatory. Familiarity with leading tools such as Maven, Jenkins, Bitbucket/Git Repos. Proven ability to build automation testing frameworks from scratch using tools like Karate, Selenium, Cucumber, Rest Assured, etc. Solid understanding of good software engineering practices including CI/CD and automated testing. Excellent problem-solving skills and attention to detail. Strong leadership abilities and the ability to effectively manage a team. If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.
    $68k-88k yearly est. 4d ago
  • Lead Facility Quality Assurance Technician

    Calderys Career Opportunities

    Quality assurance lead job in Fairfield, AL

    HWI has a fantastic opportunity to join our Quality Team as a Lead Facility Quality Assurance Technician. The Lead Facility Quality Assurance Technician is a specialized and critical position accountable for contributing to HWI's overall business performance by coordinating and leading the daily workflow of tasks executed by technicians in the quality lab. In conjunction with the Mgr, Facility Quality Assurance, the Lead Facility Quality Assurance Technician is responsible for ensuring all quality programs are in place and being adhered to including product inspection & testing, customer complaint and internal nonconformance investigation and corrective action, internal quality system audits, document and records control, product release\disposition, and lab equipment maintenance. Responsibilities Assisting the Mgr, Facility Quality Assurance in leading, developing, and coaching other Facility QA Technicians; supporting non-conformance investigations and corrective\preventive actions, leading\supporting internal quality system audits, supporting external quality system audit reviews, maintaining documents and records, maintaining lab equipment Assisting and acting as back up for Facility QA Technicians with daily tasks such as press checks, final inspections and finished goods testing Maintaining quality control inspection/testing database and assuring all data is entered correctly; reviewing, validating and analyzing daily quality assurance testing results and supporting product disposition as appropriate; preparing reports as required; monitoring trends in data and escalating problem patterns to management Requirements: Requires High School diploma or G.E.D equivalent Prefers B.S. degree in related field Four (4) - six (6) years of experience in a refractories/ceramics manufacturing enviroment, preferably with some direct quality function support experience. Requires fundamental knowledge and familiarity with ISO 9001 based Quality Management System procedures Requires computer operation skills including, proficiency in Microsoft Office Suite Requires strong interpersonal, communication skills and the ability to communicate effectively Knowledge of refractory products and processes a plus Strong team player with the ability to teach others (coaching) and communicate effectively with all levels of the site organization Requires experience in working towards Lean production Experience with Oracle ERP system a plus Requires problem-solving and decision-making skills Physical and Environmental Requirements Physical Activity: Requires 1/3 to 2/3 of time using hands/fingers to handle and/or feel, reaching with hands/arms, climbing or balancing, stooping, kneeling, crouching or crawling; less than 1/3 of time standing, walking, sitting, talking or hearing, tasting. Lifting: Requires lifting up to 50 pounds less than 1/3 of the time Vision: Requires accurate close, distance, color and peripheral vision with depth perception and the ability to adjust focus. Environment: Requires 1/3 to 2/3 of time exposed to wet or humid conditions, working near moving mechanical parts, exposed to extreme heat or cold, or at risk of vibration; les than 1/3 of time in and office setting with limited exposure, working in high precarious places, exposed to fumes, airborne particles and toxic or caustic chemicals, exposed to outdoor weather conditions, at risk of electrical shock, working with explosives or at risk of radiation. Noise: Requires exposure to moderate noise.
    $63k-79k yearly est. Auto-Apply 16d ago
  • Lead Quality Assurance Technician

    HRT Solutions

    Quality assurance lead job in Fairfield, AL

    The Lead Facility Quality Assurance Technician is a specialized and critical position accountable for contributing to HarbisonWalker Internationals overall business performance by coordinating and leading the daily workflow of tasks executed by technicians in the quality lab. In conjunction with the Mgr, Facility Quality Assurance, the Lead Facility Quality Assurance Technician is responsible for ensuring all quality programs are in place and being adhered to including product inspection & testing, customer complaint and internal nonconformance investigation and corrective action, raw material evaluations, internal quality system audits, document and records control, product releasedisposition, and lab equipment maintenance. Essential Job Functions Assisting and acting as back for the Mgr, Facility Quality Assurance in the following tasks - leading, developing, and coaching other Facility QA Technicians; supporting non-conformance investigations and correctivepreventive actions, leadingsupporting internal quality system audits, supporting external quality system audit reviews, maintaining documents and records, maintaining lab equipment and acting as back up for Facility QA Technicians with daily tasks such as press checks, final inspections and finished goods testing Conducting assigned laboratory research to develop new or improved products/processes/methods including documentation and reporting Planning, listing and assisting plant and/or field trials and evaluating product properties or methods including documentation and reporting Maintaining quality control inspection/testing database and assuring all data is entered correctly; reviewing, validating and analyzing daily quality assurance testing results and supporting product disposition as appropriate; preparing reports as required; monitoring trends in data and escalating problem patterns to management Monitoring raw material and finished goods data and making decisions within established guidelines on batch formula adjustments. Ensuring any adjustments are reported/distributed in a timely manner. Utilizing continuous improvement methodology to lead dailyweekly tier meetings in the quality lab, as well as participating in other site tier meetings, conduct process related quality observations (Process Quality Gemba process) and audits, and continuous improvement initiatives in support of the plant quality management system. Scope of Responsibility: The Lead Facility Quality Assurance Technician is a strong team player responsible for the daily oversight of quality lab and lab technicians, product testing. The Lead Facility Quality Assurance Technician is responsible for driving and sustaining safety, quality and improvement programs and fostering an environment of accountability. Decision Making: The Lead Facility Quality Assurance Technician is subject to general work instructions, analyzes and determines action to be taken within standard practice and procedure. Communication: The Lead Facility Quality Assurance Technician determines action to be taken based on best practices, functional precedents and policies. Authority: The Lead Facility Quality Assurance Technician receives general direction, plans own work requesting guidance when situation deviates from objectives. Areas of focus are at the plant level. Education / Skills / Knowledge: · Requires High School diploma or G.E.D equivalent with proven competency in math and sciences required; one (1) to two (2) years minimum of college education or technical training with demonstrated competence in math and science preferred · Requires computer operation skills including, proficiency in Microsoft Office Suite · Requires problem-solving and decision-making skills · Requires excellent organizational skills with accurate and precise attention to detail · Requires strong interpersonal, oral and written communication skills and the ability to work both independently and in a team environment · Strong team player with the ability to teach others (coaching) and communicate effectively with all levels of the site organization · Knowledge of refractory products and processes a plus · Experience with Oracle ERP system a plus Work Experience: · Minimum one (1) to three (3) years previous experience in a flexible manufacturing environment quality inspectiontesting role preferred; experiences in refractories (or similar) manufacturing operation strongly preferred · Prior training and certification in quality related functions such as auditing a plus
    $63k-79k yearly est. Auto-Apply 19d ago
  • MCW Test Job 752024

    Tyler Union 4.0company rating

    Quality assurance lead job in Birmingham, AL

    This is the work... Qualifications You need to be able to... Additional Information All your information will be kept confidential according to EEO guidelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
    $25k-38k yearly est. 3h ago
  • AgileHR QuickApply Test Feb24

    Arrow Technologies

    Quality assurance lead job in Birmingham, AL

    Job DescriptionPosition Description: Our firm is seeking a QA Engineer to work within the quality team, and ensure the overall quality of a manufactured product. This position is tasked with creating documentation, devising quality tests, and defining the criteria a test result should meet. This individual will play a key role in fixing issues as they arise. $30,000. 00 - $40,000. 00 Annually
    $30k-40k yearly 17d ago
  • Device Test Engineer

    Brighton Solutions 4.4company rating

    Quality assurance lead job in Birmingham, AL

    Responsibilities Diagnose, troubleshoot and identify solutions to software and hardware issues for voice and data services Ask customers targeted questions to quickly understand the root of the problem Talk customers through a series of actions, either via phone, email or chat, until they have solved a technical issue Provide prompt and accurate feedback to customers Prioritize and manage several open issues at one time Document technical knowledge in the form of notes and manuals Conduct product validation of products Key skills 2 to 3 years of LTE Device Testing experience Strong Android debugging skills, including usage of ADB Strong device debugging skills, including the usage of QXDM Strong LTE technical skills Communication and interpersonal skills Aptitude for understanding how wireless technology products and solutions can be applied towards a customer base. Ensure customers using products have quick resolution to recurring hardware and software issues. Escalate issues to management that need executive attention Travel is expected to be around 10%
    $65k-83k yearly est. 60d+ ago
  • Sr Quality Assurance Specialist

    Evonik 4.8company rating

    Quality assurance lead job in Birmingham, AL

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us. Click on the link below to learn what our employees have to say about Evonik: ************************************************** This position is responsible for providing quality and technical support to the production team providing oversight to manufacturing rooms and laboratories by reviewing and approving data and all other Quality Management System documentation. The position utilizes risk management, quality planning and statistical analysis to complete assigned tasks.. RESPONSIBILITIES Represent quality department on development project teams. Review and approve product and process-related documentation. Support the generation and justification of product and materials specifications. Provide support for the development of validation strategies and validation plans. Review/approve protocols and reports. Support Deviation / CAPA investigations. Support interdisciplinary teams for root cause analysis of quality deficits using known of problem-solving tools. Support product quality and System improvements activities. Support collection and analyze data to identify opportunities for quality improvement. Work with multifunctional teams (R&D, Manufacturing, Operational Compliance, and Engineering to drive resolution to product complaints. Support to facilitate risk assessment activities such as design and process FMEA. Ensure product risks are identified, and risk mitigation controls are put in place to eliminate product risk to an acceptable level. Provide real time production floor QA oversight. Evaluate manufacturing data for trends and other special causes. Review and disposition manufacturing / packaging batch documentation. Perform room / line clearances as needed. Review and disposition raw materials / components for manufacturing. Support resolution of quality issues in manufacturing. REQUIREMENTS Bachelor of Science degree in Chemistry, Biology, or Engineering. Minimum eight years' experience in pharmaceutical or medical device manufacturing, preferred. Minimum five years' experience in a pharmaceutical or medical device Quality Assurance role preferred. Proficient computer skills, Microsoft Word, Excel, Access. High attention to detail, organization, and accuracy Strong written and verbal communication skills. Good interpersonal skills. Knowledge of FDA's cGMP and/or QSR quality system requirements. Comprehensive technical skills/knowledge · Applied statistics experience, preferred. · Validation experience, including process validation · Advanced analytical and problem-solving skills Experience in Regulatory Agency inspections. Experience in aseptic techniques and manufacturing. The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations. Your Application To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at *************************** Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. Your Talent Acquisition Manager: Kelvin Seals [C] Company is Evonik Corporation
    $86k-106k yearly est. Auto-Apply 20d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Tuscaloosa, AL?

The average quality assurance lead in Tuscaloosa, AL earns between $62,000 and $106,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Tuscaloosa, AL

$81,000
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