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Senior Quality Specialists
Underwriting Quality Auditor
Argonaut Management Services, Inc.
Quality assurance specialist job in Omaha, NE
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
The Underwriting Quality Auditor ensures the integrity, consistency, and compliance of underwriting practices across all lines of business. This role evaluates underwriting files, identifies risk and process gaps, and provides actionable feedback to drive accuracy, authority management, adherence to company guidelines, and regulatory compliance.
Responsibilities:
Audit underwriting files to assess quality, accuracy, and compliance with company policies, appetite and authority statements, underwriting guidelines, and regulatory requirements.
Document findings and provide concise and constructive feedback and recommendations to underwriters and management.
Identify training opportunities and process improvements to enhance underwriting performance and reduce error trends.
Prepare reports and presentations summarizing audit results, trends, and recommendations for senior management and monitor improvements.
Maintain awareness of regulatory, market, and internal policy changes impacting underwriting practices.
Support internal and external audit requests and contribute to continuous improvement of the Quality Assurance framework.
Participation in regular departmental planning meetings and other projects as assigned.
Required Qualifications
5+ years of underwriting experience with an Excess & Surplus or Property & Casualty Insurance Carrier
Proficiency in Microsoft Office 365 suite including Microsoft Excel
Preferred Qualifications
Background in quality assurance, claims, compliance, or knowledge of multiple insurance lines including specialty lines is a plus.
Working knowledge of underwriting systems, raters, workflows, and insurance regulations.
Strong written and oral communication skills
High degree of interpersonal effectiveness with a demonstrated ability to articulate review findings and make a case for change to leaders across various profit centers.
A high degree of discipline and self-motivation to manage multiple audits and deadlines simultaneously.
Strong analytical and investigative skills.
4-year Degree from an accredited University
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Chicago - $97.1k - $114.4k
New York City - $105.9k - $124.7k
Richmond, Omaha, San Antonio - $88.3k - $104k
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$29k-39k yearly est. 4d ago
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QA Director
Prominent Technology
Quality assurance specialist job in Omaha, NE
Job Description We are seeking a QA Director with a proven track-record that can bring the passion, work ethic and expertise needed to lead a strong quality engineering team. This is a senior leadership role focused on scaling the organization and practices. Delivering best-in-class functionality at a competitive velocity. Managing direct reports and driving both waterfall and agile quality of state/local and federal government systems by ensuring all product changes meet strict quality expectations.
Working in close partnership with application development and business, you will establish strategic and operational testing technology best practices and processes to effectively and efficiently manage incoming demand of work. You will also ensure successful implementation of software releases while ensuring balance of capacity planning and forecasting of team tasks.
Responsibilities:
Manage and coach 4 direct reports and 36 indirect reports.
Drive Quality Practices and Standards across the Organization
Champion the culture of quality delivery through requirements based testing
Lead, Manage and Mentor large QA Team
Drive growth and standards of Automated Testing Practices
Track and report on all quality metrics at team, process and production operating levels
Make data-driven recommendations to enhance operational excellence, leading the implementation of new processes and activities
Process-oriented mindset and high degree of familiarity with modern test technologies and tools
Provides status updates and progress reports to the project team, senior leadership and the clients (IRS, Fiscal Service & BofA)
Strong organizational skills
Strong knowledge of test-related aspects of agile software methodologies
Experience:
10+ years of related technical leadership experience
5+ years of management in leading large teams using various SDLC methodologies, i.e., Agile/Waterfall
Strong organizational skills
Outstanding interpersonal and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience
Ability to contribute and direct at all levels of testing including unit, functional, automation, performance and scalability testing; be able to step in and provide leadership in test design and implementation
Familiarity with testing tools and processes such as:
Jira - Defect Mgmnt, sprint management, requirements mapping, test case matrix
AMP, Postman, Testrail or similar tools
WebLoad, LoadNinja, IBM Rational
Familiarity with 508 / ADA Compliance is a strong plus
Experience in financial services payments industry a plus
Experience in development of CI/CD or DevOps Testing Models a plus
$89k-146k yearly est. 60d+ ago
QA Manager
E Pro Consulting 3.8
Quality assurance specialist job in Omaha, NE
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website *****************
We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.
Job Description
As a manager for Test Engineering, you will oversee a team of Test Engineers, Performance Testers and Test Automation Developers and help drive the strategy and test execution of platforms and infrastructure at Interactive Services. You will increase effectiveness of Test Engineering by identifying and implementing opportunities for improvement through people and tools/technology. The ideal candidate will be an experienced and motivated leader with a passion for testing as an engineering discipline.
You will build relationships with our strategic partners, internal and external; manage small to large-scale projects, drive Performance testing efforts, and manage Test Engineering engagements for our shared platforms and infrastructure. You will be a thought-leader for your team and others, proposing and building investments in automation frameworks and tools, to drive improvements and efficiencies across Quality Engineering & Innovation.
This position requires management expertise in systems and performance testing teams, along with leading continuous improvement in a fast-paced, dynamic environment. Experience with techno-management and process optimization, combined with critical thinking and analytical skills, are also required for this position. Hands-on test automation or development experience is preferred.
This position will report to the Director of Quality Engineering & Innovation at Interactive Services.
Responsibilities:
• Manages and develops a growing team of Test Engineers, Performance Test Engineers and Test Automation Developers delivering automated testing and performance engineering services.
• Performs detailed project planning, scheduling, and management including work breakdown structure, estimates, status reports and project closeout specific to testing.
• Reviews project level test strategy / plan and other standard artifacts that are generated by the test engineering team.
• Analyzes system / application architecture seeking to identify additional testing entry points to reduce project risk.
• Manages team in their daily tasks which include project tasks, work schedules, issue resolution tasks, and any escalations related to testing.
• Prepares periodic written reports for management team regarding overall projects status and keeps stakeholders informed of progress and hurdles.
• Initiates improvement activities and training to enhance overall effectiveness of the team.
• Performs complex analysis of business / technical requirements and specifications, with a focus on testability and performance.
• Provides technical vision for highly complex ideas and issues to varied audiences including various management levels; communicates project objectives, scope and direction across project teams.
• Provides detailed status reporting, metrics and execution dashboards.
• Actively manages testing project risks and communicates mitigation options to business / IT stakeholders.
• Provides guidance in the selection of project structure/methodology, work schedules, cost estimates and responsible for managing test automation and performance engineering effort to defined plan.
• Receives general direction and is competent to work independently at the highest level of all technical phases of software & performance testing.
• Initiate and lead strategic quality initiatives for the department (e.g. test data management, production virtualization, performance testing, test automation).
Qualifications
MINIMUM QUALIFICATIONS
Education
• Bachelor's degree in computer science, MIS, management or a related field required.
• Equivalent work experience in a similar position may be substituted for educational requirements.
Experience
• Minimum of four years increasingly responsible programming experience using a standard coding language and/or platform required.
• Two years of supervisory experience required.
• 3+ years of performance testing experience highly preferred.
• 3 to 5 years of strong management experience with System and Performance Test automation.
• Experience with test case and issue management systems (JIRA, TestRail, etc.) highly preferred.
• Experience working with and managing test engineering teams with the expertise to leverage technology to achieve business goals.
• Development with python/Java or test automation development in a telecommunications domain is a plus.
• Experience with Splunk, Nagios, Hyperic, nmon, or similar performance management / monitoring tools preferred.
Technical
• Extensive knowledge of IT concepts, strategies and methodologies. Knowledge of key tools used for analysis, automated testing and development preferred.
• Extensive knowledge of application architectures and technical standards.
• Extensive knowledge of layered systems architectures and layered solutions and designs; extensive understanding of shared software concepts.
• Proficient in multiple programming languages and tools.
• Proficient in new and emerging technologies and SDLC advancements such as Cloud computing, Mobile and Continuous Integration and Deployment.
Other
• Excellent analytical and problem solving skills with capability to process high amount of data to drive business strategies and decisions.
• Strong oral and written communication; presentation skills
Additional Information
Full time perm job
Only GC,GC EAD, US Citizens
Onsite, no remote
$74k-100k yearly est. 60d+ ago
Document Specialist
Avalon Document Services 3.9
Quality assurance specialist job in Omaha, NE
Job Title: Document Specialist
Department: Operations
Reports to: Team Leader
Worker category: Part Time (20 hours per week)
A Document Specialist supports the daily operations of copy production, print production, scanning and finishing work. A Document Specialist's primary responsibility is to produce client requested work in the most efficient and profitable manner possible while always exceeding expectations and meeting client deadlines.
Duties/Responsibilities:
Referencejob tickets to capture project information and determine best means for output.
Set up and operate high speed copiers, printers,large format machinesand scanners to produce client requested projects.
Follow all standard operating procedure to ensure outputs are accurate and consistent with other team members.
Manageproduction deadlinesto ensure projects are completed on time.
Produce at or below the allocated time defined for each project process.
Operate finishing equipment which includes but not limited to cutters,laminators,and binding machines
Properly track all job totals so billing can be accurate
Quality controlprojectsthroughout the project life cycleto ensure desired results are met, correcting any mistakes as needed.
Communicate projectquestions orissues with team leader so they can be handled appropriately with sales and service departments
Maintain confidentiality of all client materials.
Other production tasks as assigned.
Skills/Abilities:
Strong time management,communication,and attention to detail
Ability to operate desktop computer, scanner and other common office equipment including copiers, printers, etc.
Ability to work independently with little or no supervision at completion of initial training.
Basic math and computer knowledge.
Proficiency in Microsoft Office applicationsand Adobe products preferred.
Education and Experience:
Minimum of a high school diploma
No experience required.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computeror other office equipment.
Prolonged periods of standing in front of office equipment.
Occasional bending, kneeling,pushing and pulling carts
Must be able to lift to 50 pounds at times.
$29k-37k yearly est. Auto-Apply 7d ago
Quality Improvement Analyst
Nebraskamed
Quality assurance specialist job in Omaha, NE
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Quality Improvement Analyst
At Nebraska Medicine, quality isn't just measured - it's lived, analyzed, and continuously improved. The Quality Improvement Analyst plays a critical role in ensuring our clinical excellence is accurately reflected through regulatory reporting and performance benchmarking. This position is ideal for a detail-driven, data savvy professional who enjoys translating complex data into meaningful insights and providing subject matter expertise in data definitions and reporting capabilities to drive measurable improvements. If you thrive at the intersection of healthcare quality, data integrity, and collaboration, this is your opportunity to make a system-wide impact at an academic medical center committed to advancing exceptional patient care.
Details: Quality Improvement Analyst
Candidates must reside in NE or IA
This is a Hybrid position
Preferred consideration will be given to applicants with previous experience working with Vizient or NSQIP (National Surgical Quality Improvement Program) registry
Resume REQUIRED for consideration
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
Be part of something extraordinary at Nebraska Medicine!
The Quality Improvement Analyst will support health system accreditation and regulatory reporting requirements through chart reviews, measure reporting, and data analysis. Collaborate with members of quality and operational departments to identify opportunities for further analysis and improvement. Ensure data accuracy and completeness while meeting reporting deadlines. Summarize data and create reports and presentations to communicate data findings. Maintain an understanding of requirements for quality reporting programs, registries, and other quality benchmarking tools.
Required Qualifications: Quality Improvement Analyst
· Minimum 3 years of clinical chart review and/or patient record data abstraction experience required.
· Bachelor's degree in health-related field required.
• Knowledge of medical terminology required.
· Knowledge of anatomy and disease processes required.
• Exceptional communication and organization skills required.
• Demonstrated ability to provide excellent customer service to clinicians, patients and other internal/external customers required.
• Ability to critically evaluate clinical variables and their alignment with various quality definitions required.
• Strong attention to detail required.
• Ability to perform accurate data entry required.
• Ability to interpret, summarize, and visualize data required.
• Ability to create presentations and reports based on data findings and recommendations required.
••Advanced Microsoft Excel skills, including ability to create pivot tables and utilize vlookup and other functions, required.
• Proficient with Microsoft PowerPoint, and other Microsoft Office applications required.
Preferred Qualifications: Quality Improvement Analyst
• Bachelor's degree in nursing preferred.
• Clinical background preferred.
• Completion of a medical certification program preferred.
• Experience with quality benchmarking tools or registries (ex: Vizient, NSQIP, GWTG/Get With The Guidelines) preferred.
· Knowledge of CMS and TJC pay-for-reporting and pay-for-performance quality programs (ex. Inpatient Quality Reporting Program, Hospital Value-Based Purchasing Program, Oryx) preferred.
• Experience with electronic health records, EPIC preferred.
· Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license or appropriate allied health license in the state of Nebraska only as required in accordance with appropriate degree.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
$59k-79k yearly est. Auto-Apply 3d ago
Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Omaha, NE
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$45k-69k yearly est. Easy Apply 4d ago
Quality Assurance Analyst
Psi Services 4.5
Quality assurance specialist job in Lincoln, NE
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k-79k yearly est. 32d ago
Clinical Quality Analyst
Bryanlgh Medical Center
Quality assurance specialist job in Lincoln, NE
Responsible for conducting analysis of clinical data for integrity, trends and improvement opportunities that support patient-centered outcomes (care quality, patient experience, patient safety, health equity) aligned with organizational goals. Facilitates ongoing compliance with government, clinical and operational performance measures, objectives and programs. Collaborates regularly with leadership and front line staff across Bryan Health.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Develops expertise in quality programs with CMS, commercial payers and accreditation organizations.
3. *Retrieves and assembles data to support quality improvement initiatives, compliance with regulations/standards and organizational goals.
4. *Performs data analysis using a variety of methods, identifying key insights and trends.
5. *Ensures data quality, governance and standards are met.
6. *Creates informative and engaging visualizations for stakeholders using multiple methods and tools.
7. *Consults with leaders, providers, staff and students requesting clinical data and data management.
8. *Consults with leaders, providers, and teams to develop metrics and actionable insights.
9. Provides coaching to clinicians on clinical documentation improvement opportunities as well as opportunities involving coding and reimbursement.
10. Retrieves/abstracts data for regulatory and voluntary reporting.
11. Leverages clinical knowledge to align metrics with clinical workflows, regulatory requirements, and evidence based practice.
12. Reviews published reports, technical specifications, and regulatory requirements related to healthcare quality.
13. Maintains professional growth and development in healthcare quality through courses, webinars, publications, coaching/mentoring, or professional affiliations.
14. Participates in meetings, committees and department projects as assigned.
15. Performs other related projects and duties as assigned.
(Essential Job functions are marked with an asterisk "*").
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Knowledge of disease process to include basic anatomy and physiology.
2. Knowledge of medical and pharmacological terminology.
3. Knowledge of hospital systems including the design and function of hospital medical records.
4. Knowledge of coding principles and appropriate coding for reimbursement.
5. Knowledge of quality improvement principles and methods.
6. Knowledge of computer hardware equipment and software applications relevant to work functions.
7. Knowledge of data management, basic statistical analysis, and basic principles of informatics.
8. Skill in Microsoft Office suite with more advanced skill in data analysis/visualization programs.
9. Ability to define, measure/collect, analyze, and visualize complex data to communicate meaning.
10. Ability to analyze integrity of data.
11. Ability to communicate effectively, both verbally and in writing.
12. Ability to manage technical projects.
13. Ability to prioritize work demands and work with minimal supervision.
14. Ability to maintain confidentiality relative to sensitive information.
15. Ability to work as a team member with multi-disciplinary teams as leader or participant.
16. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer, ancillary departments and vendors.
17. Ability to provide leadership, coaching and mentoring to colleagues.
18. Ability to maintain regular and punctual attendance.
EDUCATION AND EXPERIENCE:
Bachelor's degree from an accredited program in Nursing, Allied Health or related field required. Directly related professional experience may be considered in lieu of a bachelor's degree. Master's degree preferred. Current Registered Nurse (RN) licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act preferred. Minimum of three (3) years experience in a clinical area, healthcare quality, public health or a related role required.
PHYSICAL REQUIREMENTS:
(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)
(DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time.
$59k-79k yearly est. 60d+ ago
Quality Assurance Analyst
Radiant Info Systems
Quality assurance specialist job in Omaha, NE
Qualifications: 1. Ability to learn and understand complex software systems and their interrelationships in a short period of time 2. 5+ years' experience with all types of software testing including functional, non-functional, integration, regression, and user acceptance
3. 5+ years' experience testing .NET and java applications
4. Clear and effective written and oral communication skills
5. In-depth knowledge of test planning, test case creation and test case execution
6. Solid experience with software technologies including: HTML, XML, java, and .NET
7. Minimum 3 years automated testing using HP Unified Functional Testing is required
8. Must be able to write HP UFT automated scripts using descriptive programming
9. Must have minimum of 3 years of VBScripting experience
10. Advanced knowledge of an automated Hybrid
11. Advanced knowledge of the software automation process including the ability to create traditional testing artifacts including test plans and test scripts.
12. Solid experience with MS SQL databases
13. Ability to work both in a project team environment and alone with minimal direction and supervision
14. Knowledge of Agile scrum development method and how Quality Assurance participates in this process
15. Experience with hosting requirements and test scenario reviews with developers, other QAs, and project stakeholders including project managers and product owners
16. Ability to determine and manage impact to test scenarios and cases when requirements change
17. Must be very detail oriented and able to find the root cause of defects
Qualifications
Responsibilities:
1. Review requirements with developers and other QAs for consistency and accuracy
2. Create, maintain, and execute test plan, test scenarios and cases against complex software where primary inputs are requirement documents and software logic extracts
3. Enter test scenarios, cases, and expected results in the test management tool
4. Deliver test scenarios and cases on time according to the project timeline
5. Create and execute test sets in the test management tool; analyze and communicate test results from tool
6. Identify test cases that are potential candidates for automation in HP UFT
7. Write and execute HP UFT automated scripts using descriptive programming.
8. Develop and implement automation frameworks, test suites and tools.
9. Design scalable automated tests across many user interfaces, features and devices
10. Collaborate with your test and developer peers to improve automated testing
11. Build automated alerting and visual tools to ensure the health of our applications
12. Execute complex SQL to ensure data is persisted correctly in databases
13. Create and track defects in JIRA 14. Participate in daily scrums 15. Determine test data needed for execution and identify data gaps in test environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$60k-78k yearly est. 1d ago
Quality Assurance Analyst - Journeyman
ASM Research, An Accenture Federal Services Company
Quality assurance specialist job in Lincoln, NE
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$60k-78k yearly est. 60d+ ago
Assurance Intern - Winter 2027
Rsm 4.4
Quality assurance specialist job in Omaha, NE
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Position Description
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $29 - $34 per hour
$29-34 hourly Auto-Apply 34d ago
Travel Provider and Quality Specialist
LMMC, LLC
Quality assurance specialist job in Omaha, NE
Description:
JOB TITLE: Travel Provider and Quality Specialist
EMPLOYER: Limitless Male Medical
DEPARTMENT: Medical
REPORTS TO: Director of Nursing
Why Limitless Male Medical Clinic?
Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be a better them.
About the Organization
What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best!
SUMMARY:
The Travel Provider and Quality Specialist is a licensed medical provider (Nurse Practitioner or Physician Assistant) responsible for delivering high-quality, patient-centered care and ensuring clinical excellence across all Limitless Male clinic locations.
This dual-role position includes:
Travel Provider Coverage: Providing in-person or virtual medical care coverage for clinics as needed (illness, PTO, staffing shortages, etc.).
Quality Specialist Responsibilities: Partnering with leadership to assess clinical quality, train and mentor providers, and ensure consistent adherence to Limitless Male's standards and protocols.
Note: This position requires an active and unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license. Applicants without a current medical provider certification will not be considered.
DUTIES AND RESPONSIBILITIES:
Provide clinical Provider-level care in any and all clinics as needed, modeling Limitless Male's core values and mission.
Travel to clinics to deliver in-person patient care during coverage events or staffing gaps; virtual care may be used when appropriate.
Promote and lead a patient-first culture while holding peers accountable to high standards of professionalism and clinical care.
Partner with the Director of Nursing (DON) and Quality Assurance (QA) teams to evaluate provider competency and ensure compliance with clinical standards.
Deliver onsite training, mentorship, and performance feedback to Providers and clinical teams.
Stay current on protocols, procedures, and new product rollouts to act as a subject matter expert across locations.
Support implementation and follow-up of training programs and action plans.
Perform other duties as assigned by leadership to maintain the highest level of patient care and clinic performance.
SUPERVISORY RESPONSIBILITIES:
This position does not directly supervise staff but indirectly supports all Providers across locations through training, coaching, and performance feedback.
Conduct shadowing, mentoring, and clinical observation visits to promote best practices.
Document quality visits and provide feedback to the Director of Nursing regarding strengths and areas of improvement.
Ensure follow-up on assigned corrective actions and support clinic leadership in execution.
Requirements:
Active and unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license -
Required
Minimum of 1 year of related clinical experience (men's health or hormone therapy experience preferred)
Ability and willingness to travel to all clinics, including overnight stays (100% travel required)
Strong understanding of clinic operations and interdisciplinary workflows
Excellent communication, teaching, and mentorship skills
Proficient in: Microsoft Office Suite, HR Systems, RXNT, EMR/CRM system
Applicants must hold a valid NP or PA license. This role is not suitable for unlicensed or administrative candidates.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits and Salary
At Limitless Male Medical Clinic, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:
Competitive salaries and benefits
Opportunities for growth and development
PTO accrual
Health, Vision, and Dental Available with HSA & FSA options
Employee appreciation and recognition
401K option
Discounts on official company clothing
Company paid LTD & employee life insurance
Employee discounts on treatments, supplements and products
$49k-76k yearly est. 5d ago
CX Quality Specialist
North End Teleservices, LLC
Quality assurance specialist job in Omaha, NE
Job Description
The primary role of the Quality AssuranceSpecialist is to work with the training and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and
periodically review and implement project-specific and Standard Operating Procedures (SOP) training
for new and existing Customer Service Representatives (CSR). Overall, the role of the training and
quality team is to drive success for each representative and achieving success for each individual
should be the sole focus and goal.
Job Duties:
• Responsible for developing and documenting client operating procedures; creating CSR and
facilitator training program materials, skills assessments, leadership training as well as a
variety of other training needs the client and/or company need.
• Must handle contacts and complete required phone time in order to stay
up-to-date on directives and processes.
• Conduct and regularly review contents of training including soft skills, general customer
service skills, listening skills, de-escalation skills, sales training, contact center policies and
procedures, leadership skills etc.
• Manage and coach CSR during new hire training process to adhere to NET policy and procedures,
while documenting performance issues as appropriate.
• Develop and conduct education courses for existing CSR's to help
prepare them for advancement roles.
• Conduct post-training monitoring of CSR's multichannel customer contacts
and provide feedback.
• Conduct ongoing monitoring of CSR's multichannel customer contacts
and provide feedback.
• Create and use trending data from Quality Assurance, Operations and other functional areas to
create and improve performance; create one-on- one or group trainings to resolve training
discrepancies and communicate quality performance internally and to client.
• Evaluate training requirements and establish training agenda, goals/completion
milestones.
• Participate in and conduct "Train the trainer".
• Assist in selection process of potential candidates
• Schedule and facilitate quality calibrations with clients.
• Attend client meetings as required.
• Assist in development of client Quarterly Business Reviews.
• Work with team to develop and facilitate motivational activities for CSR's.
• Provide assistance in developing cross-departmental training materials and SOPs, as
required.
• Responsible for branding of documents and management of document branding.
• Monitors CSR calls/contacts and review for accuracy of information and handling
standards
• Verifies CSR are providing accurate solutions to customers
• Records evaluations utilizing departmental quality and monitoring processes
• Prepares and analyzes quality reports for issues, trends and proactively identifying
opportunities for improvement and success
• Actively participates in the design and quality monitoring processes and procedures
• Creates and maintains a positive customer relationship including problem solving/resolution,
interfacing with others and establishing new relationships
• Provides timely and efficient feedback on all contact quality
• Maintain professional composure during collaboration sessions and other client
interactions
• Research required information and resolve inquiries using available
resources
• Perform other duties as assigned.
Skills:
• Excellent verbal, written and interpersonal communication skills.
• Outstanding customer service skills and dedication to providing exceptional customer
care.
• Must be self-motivator and self-starter.
• Must be able to work well under pressure and meet deadlines.
• Focus on quality and customer service.
• Solid time management skills.
• Must be able to effectively deal with people at all levels inside and outside of the
Company.
• Creative ability, writing proficiency and visual graphics design ability.
• Ability to multitask and successfully operate in a fast paced, start-up, team
environment.
• Must be flexible and adapt well to change and successfully set and adjust priorities as
needed.
• Strong facilitation/communication skills.
• Excellent documentation skills.
• Ability to maintain professional composure at all times.
Experience:
• 2-3 years contact center experience.
• 1-2 years quality assurance experience in a call center preferred.
• 2-3 years of prior adult training or teaching experience preferred.
• 3 years training development experience preferred.
Compensation
North End Teleservices will offer a comprehensive benefits package. Compensation is commensurate
with skills and experience.
Attendance and Punctuality:
Regular attendance and punctuality are vital attributes for all employees and critical for our
staff as we are the role models for our organization and future leaders. It is important for
employees to attend work regularly and to arrive at work on time, because failure to do so
detrimentally affects employee morale
and productivity throughout North End Teleservices, LLC.
This position has no supervisory responsibilities.
North End Teleservices is an equal opportunity employer and is committed to diversity in its
workforce. North End Teleservices recruits qualified applicants without regard to characteristics
such as race, color, national origin, religion, gender, gender identity, sexual orientation,
disability, veteran status, age, marital status, citizenship status, or any other status protected by law.
$49k-76k yearly est. 9d ago
Travel Provider and Quality Specialist
Lmmc
Quality assurance specialist job in Omaha, NE
Full-time Description
JOB TITLE: Travel Provider and Quality Specialist
EMPLOYER: Limitless Male Medical
DEPARTMENT: Medical
REPORTS TO: Director of Nursing
Why Limitless Male Medical Clinic?
Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be a better them.
About the Organization
What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best!
SUMMARY:
The Travel Provider and Quality Specialist is a licensed medical provider (Nurse Practitioner or Physician Assistant) responsible for delivering high-quality, patient-centered care and ensuring clinical excellence across all Limitless Male clinic locations.
This dual-role position includes:
Travel Provider Coverage: Providing in-person or virtual medical care coverage for clinics as needed (illness, PTO, staffing shortages, etc.).
Quality Specialist Responsibilities: Partnering with leadership to assess clinical quality, train and mentor providers, and ensure consistent adherence to Limitless Male's standards and protocols.
Note: This position requires an active and unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license. Applicants without a current medical provider certification will not be considered.
DUTIES AND RESPONSIBILITIES:
Provide clinical Provider-level care in any and all clinics as needed, modeling Limitless Male's core values and mission.
Travel to clinics to deliver in-person patient care during coverage events or staffing gaps; virtual care may be used when appropriate.
Promote and lead a patient-first culture while holding peers accountable to high standards of professionalism and clinical care.
Partner with the Director of Nursing (DON) and Quality Assurance (QA) teams to evaluate provider competency and ensure compliance with clinical standards.
Deliver onsite training, mentorship, and performance feedback to Providers and clinical teams.
Stay current on protocols, procedures, and new product rollouts to act as a subject matter expert across locations.
Support implementation and follow-up of training programs and action plans.
Perform other duties as assigned by leadership to maintain the highest level of patient care and clinic performance.
SUPERVISORY RESPONSIBILITIES:
This position does not directly supervise staff but indirectly supports all Providers across locations through training, coaching, and performance feedback.
Conduct shadowing, mentoring, and clinical observation visits to promote best practices.
Document quality visits and provide feedback to the Director of Nursing regarding strengths and areas of improvement.
Ensure follow-up on assigned corrective actions and support clinic leadership in execution.
Requirements
Active and unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license -
Required
Minimum of 1 year of related clinical experience (men's health or hormone therapy experience preferred)
Ability and willingness to travel to all clinics, including overnight stays (100% travel required)
Strong understanding of clinic operations and interdisciplinary workflows
Excellent communication, teaching, and mentorship skills
Proficient in: Microsoft Office Suite, HR Systems, RXNT, EMR/CRM system
Applicants must hold a valid NP or PA license. This role is not suitable for unlicensed or administrative candidates.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits and Salary
At Limitless Male Medical Clinic, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:
Competitive salaries and benefits
Opportunities for growth and development
PTO accrual
Health, Vision, and Dental Available with HSA & FSA options
Employee appreciation and recognition
401K option
Discounts on official company clothing
Company paid LTD & employee life insurance
Employee discounts on treatments, supplements and products
$49k-76k yearly est. 60d+ ago
Senior Quality Specialist (Premium Audit)
Travelers Insurance Company 4.4
Quality assurance specialist job in Lincoln, NE
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$52,600.00 - $86,800.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality AssuranceSpecialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers.
**What Will You Do?**
+ Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy.
+ Assist in the onboarding and training of less experienced team members.
+ Participate in quality assurance meetings and discussions.
+ Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes.
+ Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported.
+ Embrace change management efforts.
+ Perform other responsibilities as assigned.
**What Will Our Ideal Candidate Have?**
+ _Two years of Premium Audit, and Business Insurance experience_
+ _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._
+ _Attention to detail, with a focus on producing quality, error-free work._
+ _Written and verbal communication skills with the ability to collaborate across business areas._
**What is a Must Have?**
+ High school diploma or equivalent.
+ One year of insurance, operations, or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$52.6k-86.8k yearly 3d ago
Physician Training and Quality Coordinator
Real Radiology LLC
Quality assurance specialist job in Omaha, NE
Job Description
The Physician Training & Quality Coordinator will support the Physician Training & Quality Manager in the implementation and management of training and quality assurance programs for radiologists. This role will assist in preparing training materials, conducting training sessions, tracking physician performance data, and supporting the quality assurance process. The Coordinator will play a vital part in ensuring that training and operational processes align with organizational goals, industry standards, and regulatory requirements. This position is full time and in the office during regular business hours.
THE ROLE
Job Functions
Assist in the coordination and execution of training sessions for onboarding radiologists.
Support the development and distribution of training materials, documentation, and user guides.
Stay current with advancements in radiology software and be able to continuously improve training materials.
Track and maintain onboarding completion of records and progress reports.
Provide support for radiologist questions related to software tools and training content.
Assist with the implementation and maintenance of Peer Review and QA processes.
Prepare quality-related documentation and reports as needed.
Maintain accurate records of onboarding progress, training initiatives, and QA documentation.
Adhere to internal and external regulatory requirements, including industry standards and company policies.
Preferred Talents
Excellent written and verbal communication skills.
Strong organizational skills with attention to detail.
Creative, self-motivated, proactive, and confident nature.
Ability to work with diverse groups virtually and in-person.
Exceptional computer skills with Microsoft Office Suite.
Qualifications Preferred
Associate degree required; bachelor's degree preferred (Healthcare administration, business, or related field).
Graduate from an ARRT accredited School of Radiologic Technology and certification as a Radiologic Technologist (RT (R)).
Advanced certifications in CT, MRI, US, NM, MG, and/or CIIP preferred.
Cross-Sectional Anatomy
Experience in teaching, training, or mentoring within a radiology setting.
Comfortable working with data and performance metrics.
BENEFITS & PERKS
Comprehensive benefits package, including retirement and profit sharing
Paid time off and flexibility to support your personal life
Fuel for your day with company sponsored lunches & snacks
$42k-66k yearly est. 9d ago
Product Development Quality Assurance Senior Associate
Zoetis 4.9
Quality assurance specialist job in Lincoln, NE
The Product Development QA Sr. Associate provides quality assurance oversight for biological starting materials (Master Seed/Cell Banks) and raw materials for immunological and biopharmaceutical products used in the research and development of veterinary medicinal products. The role is compliance focused and is responsible for reviewing and approving documents related to raw material selection, production, and testing. Additional responsibilities include generating certificates of analysis and TSE/BSE compliance statements for both internal and external use. The Sr. Associate partners closely across R&D, Master Seed/Master Cell (MS/MC) Manufacturing, Supply Chain, and Regulatory Affairs teams, and is responsible for ensuring compliance with internal quality standards and regulatory guidelines, including those from the USDA Center for Veterinary Biologics (CVB), FDA Center for Veterinary Medicine (CVM), and EMA Committee for Medicinal Products for Veterinary Use (CVMP).
Key Responsibilities
Master Seed/Cell Bank Quality Oversight
• Oversee the establishment, characterization, and maintenance of MS/MC banks in compliance with internal and regulatory standards.
• Review and approve production records, testing records, stability reports, and requalification documentation to ensure accuracy, completeness, and compliance with regulatory and internal requirements.
• Ensure traceability and documentation of all Master Seed/Cell banks.
Quality Systems & Compliance
Review and approve SOPs, protocols, risk assessments and other process documents related to biological bank activities and material selection.
Partner closely with Global and Site-based Manufacturing Quality Assurance to align with on-site operational requirements and best practices.
Conduct internal compliance audits of MS/MC processes, ensuring alignment with internal procedures, quality standards and regulatory requirements.
Investigate deviations, non-conformances, and implement effective CAPA associated with master seed / cell production and raw material selection.
Support internal, external, and regulatory inspections acting as subject matter expert for MS/MC banks and associated raw materials.
Utilize Global Quality Systems, as needed, including SAP, ETS and Veeva Vault.
Cross-functional Collaboration
Work with R&D, MS/MC Manufacturing, Regulatory Affairs, and Supply Chain to ensure compliance during development and production of MS/MC banks.
Provide QA guidance during development and scale-up of new MS/MC banks and processes.
Participate in staff and project meetings, document reviews, and consultations with VMRD colleagues.
Continuous Improvement
Identify and support improvements in QA processes, documentation practices, and material selection.
Monitor regulatory trends and update practices to maintain compliance.
May assume a lead role for various QA projects within the PSQL group and/or VMRD.
Raw Material Support
Support the identification, selection, and risk evaluation of raw materials and critical reagents used during research and development.
Assist in developing specifications, risk assessments, and control strategies for raw materials, ensuring alignment with relevant regulatory expectations.
Support review of supplier documentation, certificates of analysis, and change notifications.
Basic Qualifications
• Bachelor's or Master's degree in Biology, Microbiology, Biotechnology, Chemistry, Animal Science, or related field.
• 3+ experience in Quality Assurance within the pharmaceutical, biotechnology, or animal health industry with
• Experience with product development, biological bank oversight, and/or raw material selection.
• Working knowledge of GMP, GLP, and relevant regulatory requirements (e.g., USDA, FDA, EMA).
• Experience utilizing enterprise systems (e.g., SAP, ETS, Veeva Vault) to support documentation, traceability, and process management activities is highly desirable.
Preferred Qualifications
• Experience with veterinary biologics or vaccines.
• Familiarity with cell culture, fermentation, or seed / cell bank processes.
• Experience leading QA projects or compliance initiatives.
• Demonstrated ability to work independently and in cross-functional teams.
• Ability to travel as needed (5-15%).
• Experience supporting regulatory submissions, inspections, or compliance activities is highly desirable.
• Strong documentation, organizational, and communication skills.
• Demonstrated proficiency for documentation review with a strong attention to detail.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$55k-66k yearly est. Auto-Apply 60d+ ago
Customer Quality Intern (Immediate Start)
Siemens Energy
Quality assurance specialist job in Lincoln, NE
About the Role Lincolnshire Lincoln Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery Ltd. Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Student (Not Yet Graduated) A Snapshot of Your Day
Join the Siemens Energy, Distributed, Customer Quality team in this exciting 12-month internship. You will play a key part in supporting the Customer Quality team to deliver Customer Satisfaction Surveys across our worldwide service network.
Identifying survey opportunities, working with Third Party Survey Provider and our Client Facing Teams to ensure we respond quickly to all customers' requirements and deliver optimal performance of their systems.
How You'll Make an Impact
* Support in the planning, implementation and evaluation of customer satisfaction surveys (Net Promoter Score, working with Salesforce.com)
* Play an active part in process development Integrated management system according to ISO 9001, ISO 14001, OHSAS 18001)
* Assist with the creation and revision of documents and instructions
* Support in the follow-up of measures from Customer Satisfaction Surveys as well as in the creation of management presentations
* Analyse customer data to generate evaluations that help the business improve.
What You Bring
* Currently studying (or have recently completed) a degree in Business Studies, Economics, Engineering, Science or a transferable subject
* Comfortable dealing with a variety of stakeholders in the business unit and in the wider Siemens Energy environment
* You are energised by collaborating with others and are motivated by the opportunities to work in a team and jointly excel
* Adept at using MS Office Applications
* Enjoy problem solving and improvements
* Ability to work with minimum supervision
* Open to applying AI solutions to solve business problems and improve productivity
* Keen interest in Customer Management and Customer Focus
About the Team
The Customer Quality Team works globally as a part of the Productivity and Improvement Projects Team (PIP) to take Customer feedback and improve products and services.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ******************************************** and Siemens Gamesa ****************************
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities.
Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
* A competitive salary of £23,500 (pay review pending).
* Pension scheme with employer contribution
* 26 days holiday per annum plus bank holidays
* Salary sacrifice schemes such as private medical & dental insurances, cycle to work, subsidised lunch and free fruit in our onsite canteen, discounted gym membership plus several other lifestyle benefits to suit you.
$24k-36k yearly est. 10d ago
Quality Assurance Reviewer
Piney Technical Services
Quality assurance specialist job in Shenandoah, IA
The Quality Assurance Reviewer is responsible for monitoring functions for which qualifications have been established as designated below in Specific Duties & Tasks.
SPECIFIC DUTIES AND TASKS
Release of In-Process and Finished Products
Reviewing Validation procedures and results in compounding, powder and liquid filling, and tablet compression, filling, and packaging
Reviewing new equipment and periodic equipment qualifications, including installation, Operation and Process Qualifications
Final Review of all production records
Performing and evaluating Exception and Complaint Investigations
Review stability data generated by Quality Control for submissions
Review new, revised, and re-printed labeling prior to ordering for use in production labeling operations
Review new, revised, and re-printed labeling after receipt for use in production labeling operations
Release of raw materials after Quality Control Testing
Review of Master Batch Records including compounding instructions, compression, filling, and labeling
Completion of the Annual Drug Product review forms
Generate Certificate of Manufacture and COA for export products
$39k-61k yearly est. 31d ago
Assurance Intern - Winter 2027
RSM 4.4
Quality assurance specialist job in Omaha, NE
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Position Description
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
* Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
* Developing an understanding of the RSM audit approach and tools
* Assessing risks and evaluating the client's internal control structure
* Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
* Drafting financial statements under prescribed formats
Basic Qualifications:
* 90 credit hours completed
* Working towards B.A. / B.S. degree or equivalent from accredited university
* Accounting Major
* Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
* A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $29 - $34 per hour
$29-34 hourly Easy Apply 60d+ ago
Learn more about quality assurance specialist jobs
How much does a quality assurance specialist earn in Bellevue, NE?
The average quality assurance specialist in Bellevue, NE earns between $30,000 and $77,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.
Average quality assurance specialist salary in Bellevue, NE
$49,000
What are the biggest employers of Quality Assurance Specialists in Bellevue, NE?
The biggest employers of Quality Assurance Specialists in Bellevue, NE are: