Quality assurance specialist jobs in Southaven, MS - 84 jobs
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Quality Assurance Manager Food Science
Vaco By Highspring
Quality assurance specialist job in Memphis, TN
Are you passionate about quality assurance and leadership? Join our clients' dynamic team as a Quality Assurance Manager and play a pivotal role in ensuring the excellence of our delicious, plant-powered products. If you thrive in a fast-paced, evolving environment and have a keen eye for detail, this is your opportunity to lead a talented QA team and make a meaningful impact.
Key Responsibilities:
Lead and oversee the quality assurance program across all production stages, from raw materials to finished goods.
Ensure compliance with HACCP, Food Safety standards, and relevant certifications.
Monitor, analyze, and report on KPIs related to product quality and food safety.
Conduct internal audits, inspections, and oversee corrective actions.
Troubleshoot and resolve product quality issues promptly.
Maintain updated documentation, retention samples, and certificates of analysis.
Support continuous improvement initiatives and strategic alignment of QA efforts.
Coach and develop QA Technicians, fostering a culture of excellence.
Collaborate with cross-functional teams and support customer complaint resolution.
Work flexible shifts as needed to ensure quality standards are maintained.
What We're Looking For:
Proven leadership experience in a food production QA environment.
Degree in Food Science, Nutrition, Chemistry, or related field.
Strong knowledge of HACCP, Food Safety, and Quality Assurance principles.
Excellent analytical, data analysis, and problem-solving skills.
Effective communicator with the ability to lead and motivate a team.
Detail-oriented with a strategic mindset.
Professional, trustworthy, and reliable.
Ability to adapt and thrive in a constantly evolving environment.
Must Have:
Food Experience in a manufacturing setting.
Experience solving complex QA/QC technical issues.
Additional Details
100% On?Site Role - be immersed in operations and close to the product.
Some Travel - supporting audits, suppliers, or training as needed.
Relocation Welcome - candidates nationwide encouraged to apply
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
$67k-101k yearly est. 1d ago
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QA Analyst
Hyve Solutions 3.9
Quality assurance specialist job in Olive Branch, MS
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.
QA Analyst: Supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing and production. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Facilitates internal training on quality assurance requirements, processes, and procedures. May perform audits and risk assessments. Survey Tip: If primary responsibility is conducting internal production/process and manufacturing quality control audits and risk assessments, match to QA Auditor (4641-4646).
@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$57k-78k yearly est. Auto-Apply 60d+ ago
Manager, Quality Assurance
The J. M. Smucker Company 4.8
Quality assurance specialist job in Memphis, TN
Your Opportunity as the Manager, Quality Assurance
As a leader in the organization, actively champion and role model site vision with focus on the safety and well-being of employees, products, and equipment. Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Teach and translate these requirements into daily operations.
+
Location: Memphis, TN
Work Arrangements: 100% on-site
Willingness to work off shift (including days, weekends, and/or holidays) and flow to the work as needed
Travel - anticipate less than 10%
In this role you will:
Ensure compliance of company quality procedures, ingredient specifications, process control specifications and finished product specifications
Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles
Lead the Quality Pillar for the plant through data driven direction setting, prioritization, building capability, maintaining pillar master plan and 90-day plans
Build skills and capabilities in Quality Key Element Owners and Functional Leaders
Ensure effectiveness of site QA training program (new hire and ongoing QA training)
Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures
Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements
Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions
Participate in JMS initiatives and projects for supply chain changes and new product introductions
Coach Quality AssuranceSpecialists and oversee the Food Safety and Food Defense programs for the plant; responsible for the site Food Safety Plan; lead the GFSI Audit program
Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees
Coach Sanitation Leads and oversee sanitation program, environmental monitoring, and micro results analysis
Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident recurrence
Coordinate holds, product disposition, product withdrawals and recalls
Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action
Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development
Manage Quality Assurance Budget
Oversee documentation management and change management for all Quality and Environmental programs
Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture
Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree
5+ years' experience in food manufacturing operations
Quality Control/Assurance leadership experience
Proactive issue resolution, loss analysis and problem solving
Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
Excellent organizational skills, attention to detail, and capacity to multitask efficiently
Excellent communication skills (both oral and written) and effective listening skills
Willing to travel, as needed
Additional skills and experience that we think would make someone successful in this role:
Working knowledge of FDA regulations, including GMPs and FSMA
Experience with GFSI, USDA and BRC audits
Risk based decision making and data driven priority setting
Learn more about working at Smucker:
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
#INDSA
#LI-TJ1
$92k-113k yearly est. Auto-Apply 60d+ ago
Quality Assurance Manager
Rich Products Corporation 4.7
Quality assurance specialist job in Arlington, TN
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Quality Assurance Manager will manage all plant units and is responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
Key Accountabilities and Outcomes
* Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.
* Oversees maintenance of the weight and defect control programs in accordance with plant and company standards.
* Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant's, division's and the corporation's business plans and understand their role in accomplishing these plans.
* Assists in establishing the longer-term strategic plans for the plant.
* Develops operating policies and procedures as necessary.
* Mentors and motivates associates, providing training and development to optimize their performance and personal growth.
* Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
* May serve as a member of the plant's Steering Team.
* Resolves hotline complaints about plant products, maintaining necessary records regarding the problem's resolution.
* Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
* Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures.
* Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
* Leads and/or participates in quality audits of the plant.
* Participates in regular meetings with plant management to discuss quality improvements.
* Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
* Ensures that all GMP and Safety standards are in compliance.
* Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.
* Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.
* Keeps abreast of latest manufacturing technologies, systems, and quality control practices.
* Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
* Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Knowledge, Skills, and Experience
* BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
* 5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
* Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
* Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
* Ultra High Temperature (UHT) experience preferred
* Demonstrated knowledge of refrigeration
* Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
* Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
* Demonstrated ability to analyze and resolve problems
* Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
* Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
* Proficient using Excel or other spreadsheet software
#OPS123
#Womenmfg
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$91,360.00 - $137,040.00
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:
* Competitive compensation
* Health & financial benefits
* Paid time off
* Parental leave
* Family planning support
* Flexible work policy
* Associate resource groups
* Volunteering & community impact opportunities
* Holiday gatherings
* In-house taste tests (we are a food company after all)!
It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Nearest Major Market: Memphis
Job Segment: Pharmaceutical Sales, Manager, Sales, Management
$91.4k-137k yearly 57d ago
Qa/qc Manager
Actalent
Quality assurance specialist job in Memphis, TN
The QA/QC Manager is responsible for developing, implementing, and maintaining quality assurance and quality control programs to ensure compliance with regulatory standards and customer requirements. This role oversees all aspects of product quality, safety, and continuous improvement within a manufacturing environment, serving as the primary point of contact for audits, certifications, and quality system management.
Key Responsibilities
+ Manage and maintain the facility's Quality Management System (QMS) and Food Safety/Regulatory programs.
+ Ensure compliance with applicable standards (FDA, ISO, GMP, GFSI, SQF, or other relevant certifications).
+ Oversee documentation control, non-conformance management, and corrective/preventive actions (CAPA).
+ Lead internal and external audits, including customer and regulatory inspections.
+ Develop and maintain HACCP plans, risk assessments, and preventive control programs.
+ Monitor and enforce Good Manufacturing Practices (GMP) and hygiene standards.
+ Collaborate with R&D and Production teams on new product launches and process validations.
+ Manage vendor qualification and raw material approval processes.
+ Oversee laboratory testing programs for raw materials, in-process, and finished goods.
+ Analyze quality data to identify trends and implement continuous improvement initiatives.
+ Investigate customer complaints and provide timely resolutions with preventive measures.
+ Train and coach plant personnel on quality and regulatory requirements.
+ Prepare and manage departmental budgets and cost forecasts.
+ Serve as the site representative for certifications and regulatory programs (ISO, SQF, GFSI, etc.).
+ Ensure proper execution of sanitation, pest control, and environmental monitoring programs.
+ Support recall/withdrawal protocols and crisis management when necessary.
Qualifications
+ Bachelor's degree in Food Science, Chemistry, Biology, Engineering, or related field.
+ 5+ years of experience in QA/QC management within manufacturing (cosmetic, medical device, or food & beverage preferred).
+ Strong knowledge of regulatory requirements (FDA, ISO 9001, GMP, HACCP, FSMA, etc.).
+ Experience with audits, certifications, and quality system implementation.
+ Proficiency in Microsoft Office and electronic quality systems.
+ Excellent leadership, communication, and problem-solving skills.
+ Ability to manage budgets and drive cost-effective quality improvements.
Preferred Certifications
+ HACCP Certification
+ SQF Practitioner or PCQI Certification
+ ISO Lead Auditor Certification
+ GFSI or similar quality program experience
Work Environment
+ Manufacturing setting with exposure to chemicals, machinery, and varying temperatures.
+ Ability to lift up to 50 lbs occasionally.
+ Requires standing, walking, and manual handling.
+ Occasional travel for audits or vendor visits.
Job Type & Location
This is a Permanent position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $80000.00 - $132000.00/yr.
Vacation and Health Benefits
Workplace Type
This is a fully onsite position in Memphis,TN.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$80k-132k yearly 6d ago
Quality Assurance Auditor
Mahle, Inc.
Quality assurance specialist job in Olive Branch, MS
BU3 Lifecycle and Mobility To ensure that all product produced has the highest quality standards required for the Global Aftermarket by continuously auditing assembly process. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Perform inspections prior, during and post to assembly for correct components.
Perform inspection/quality checks of components for defects as requested by Quality Assurance and/or Assembly Supervisors. Utilize Inspectors, QA Supervisor and Engineers when required.
Monitor assembly process to ensure proper packaging techniques are being utilized during assembly per work instructions: (sign off on shop orders, imaged attached, correct country of origin, labels on kit vs master pack label match). Master samples are utilized if image in OPTICAT is not available.
Provide feedback to Quality and Assembly Supervisors on quality problems found at packing stations ie., Shanklin, Clamco, table pack and all subassembly areas for all product lines.
Interpret SAP transaction for research purposes to resolve problems with inventory imbalances.
Interchange all product with markings from the OEM and vendors to the MAHLE Aftermarket Inc. part number.
Audit 1st and 2nd shift when required with random checks and audits of master pack quantity and packaging.
Other activities as assigned by departmental management.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have ability to function in a fast-paced environment.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent. Computer proficiency a must. Quality Control background and/or experience. Knowledge of packaging techniques. Inventory/Warehouse related background and knowledge of internal engine parts preferred.
LANGUAGE SKILLS
Ability to read and interpret documents.
MATHEMATICAL SKILLS
Ability to complete basic math calculations.
REASONING ABILITY
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to feel, handle; reach with hands and arms; talk and hear. The employee is frequently required to sit, stand and walk. The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and high, precarious places.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OVERTIME
Overtime may be required.
Closing Date: 02/27/2026 I Weekly Working Hours: 40 I Salary: Hourly
Do you have any questions?
********************* or *************************
US
Facts about the job
Benefits:
Entry level: Experienced hires
Part- / Full-time: Full Time
Functional area: Other
Department: BU3 Lifecycle and Mobility
Location:
Olive Branch, MS, US, 38654
Company: MAHLE Aftermarket (US) OB
Closing date for applications
Don't waste any time, apply while the position is online.
Your future at MAHLE
As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.
Shape the future with us.
$57k-98k yearly est. Easy Apply 19h ago
Manager, Quality Assurance
Smuckers
Quality assurance specialist job in Memphis, TN
Your Opportunity as the Manager, Quality Assurance As a leader in the organization, actively champion and role model site vision with focus on the safety and well-being of employees, products, and equipment. Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Teach and translate these requirements into daily operations.
+
Location: Memphis, TN
Work Arrangements: 100% on-site
* Willingness to work off shift (including days, weekends, and/or holidays) and flow to the work as needed
* Travel - anticipate less than 10%
In this role you will:
* Ensure compliance of company quality procedures, ingredient specifications, process control specifications and finished product specifications
* Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles
* Lead the Quality Pillar for the plant through data driven direction setting, prioritization, building capability, maintaining pillar master plan and 90-day plans
* Build skills and capabilities in Quality Key Element Owners and Functional Leaders
* Ensure effectiveness of site QA training program (new hire and ongoing QA training)
* Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures
* Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements
* Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions
* Participate in JMS initiatives and projects for supply chain changes and new product introductions
* Coach Quality AssuranceSpecialists and oversee the Food Safety and Food Defense programs for the plant; responsible for the site Food Safety Plan; lead the GFSI Audit program
* Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees
* Coach Sanitation Leads and oversee sanitation program, environmental monitoring, and micro results analysis
* Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident recurrence
* Coordinate holds, product disposition, product withdrawals and recalls
* Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action
* Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development
* Manage Quality Assurance Budget
* Oversee documentation management and change management for all Quality and Environmental programs
* Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture
Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
* Bachelor's degree
* 5+ years' experience in food manufacturing operations
* Quality Control/Assurance leadership experience
* Proactive issue resolution, loss analysis and problem solving
* Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
* Excellent organizational skills, attention to detail, and capacity to multitask efficiently
* Excellent communication skills (both oral and written) and effective listening skills
* Willing to travel, as needed
Additional skills and experience that we think would make someone successful in this role:
* Working knowledge of FDA regulations, including GMPs and FSMA
* Experience with GFSI, USDA and BRC audits
* Risk based decision making and data driven priority setting
Learn more about working at Smucker:
* Helping our Employees Thrive
* Delivering on Our Purpose
* Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
#INDSA
#LI-TJ1
$67k-101k yearly est. Auto-Apply 60d+ ago
QA Specialist
Veritas HHS LLC
Quality assurance specialist job in Memphis, TN
Description:
Veritas HHS seeks a QA Specialist for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN.
About the Company:
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper.
Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Identity Theft Protection
Paid Time Off
Rewards Program
About the Position:
The Quality AssuranceSpecialist conducts reviews and audits of child support cases to ensure compliance with state and federal mandates and identify staff training needs. This position also develops and monitors performance metrics and reports to improve program outcomes.
Primary Responsibilities
Conducts quarterly random sample and targeted audits; communicates results to management team and trainer
Conduct federally mandated self-assessment reviews and legislative audits
Collects, analyzes, and summarizes performance data, determining if trends exist that are affecting performance
If performance is below the required standard, works with senior staff to document the underlying causes and prepares and distributes management report
Facilitates project response to any adverse audit findings
Works with analyst to assess the impact of changes to standard operating procedures on workflow
Provides input on training plan
Other duties as assigned
Requirements:
Bachelor's degree in business administration or relevant field preferred
Four years' experience in child support services or related human services field
Excellent math skills and working knowledge of data analysis/statistical methods
In depth understanding of quality control procedures
Solid communication skills
Proficient in MS Office
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at *******************
$36k-61k yearly est. 23d ago
Quality Assurance Specialist
International Toner Company
Quality assurance specialist job in Memphis, TN
Job Description
In charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards.
Duties include the following:
performing visual inspections
recording quality issues and planning processes to decrease the instances of defects in products.
all other tasks assigned by warehouse management staff
$36k-61k yearly est. 13d ago
Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Memphis, TN
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$58k-86k yearly est. Easy Apply 5d ago
Chief Quality Data Officer
Baptist Memorial Health 4.7
Quality assurance specialist job in Memphis, TN
The Chief Quality Data Officer serves as a strategic analytics leader for Baptist Memorial Health Care Corporation, focused on improving patient care quality through advanced analytics while optimizing revenue through quality-based payment programs. This role identifies quality improvement opportunities by analyzing both clinical care delivery and
administrative data to ensure BMHCC receives appropriate recognition for the high-quality care provided to patients.
This position combines deep analytical expertise with healthcare domain knowledge to predict performance in quality
rating methodologies, identify improvement opportunities, and translate complex data into actionable insights for
leadership and clinical teams. The ideal candidate is a data storyteller who can extract meaningful patterns from
complex healthcare data sets, develop predictive models for quality outcomes, and effectively communicate findings
to drive organizational change. This role requires someone who not only understands the data but can craft compelling
narratives that make complex analytics accessible and actionable for diverse stakeholders across the organization.
This position will work collaboratively across multiple departments including quality, coding, CDI, finance, and IT to
integrate data sources, create analytics frameworks, and implement data-driven strategies that maximize BMHCC's
performance in public quality rating programs and value-based payment models. The Quality Data Scientist will be
adept at using large data sets to find opportunities for clinical quality optimization, testing different courses of action,
and developing algorithms to monitor performance, serving as a bridge between technical and clinical domains to help
BMHCC capture earned revenue by getting full credit for the quality care already being delivered.
Job Responsibilities
Quality Performance Improvement Leadership
Analytics and Modeling
Data Visualization and Communication
Collaboration and Team Development
Process Improvement
Requirements
Technical Skills: Proficiency with data analysis platforms, ability to work with large complex datasets, experience with programming languages, and SQL query development. Experience with healthcare information systems. Demonstrated ability to use programming languages (SAS, R, Python) to manipulate datasets, conduct what-if scenarios, and implement predictive models based on quality program methodologies. Proficiency with one data analysis platform Experience with SAS, R, or Python; Advanced SQL skills; Experience with Epic systems
Healthcare Knowledge: Understanding of healthcare quality measures, terminology (including DRGs, ICD-10 codes, HCCs), clinical documentation requirements, and public reporting methodologies. Basic understanding Comprehensive knowledge
Data Storytelling: Ability to communicate complex data insights to diverse audiences in a clear, compelling, and actionable manner. Experience developing executive-level presentations and strategic recommendations based on data analysis. Demonstrated ability Advanced skills with proven track record
Critical Thinking: Ability to identify patterns and insights in complex data, approach problems from multiple perspectives, and develop innovative analytical solutions. Demonstrated ability Advanced skills with proven examples
Personal Characteristics: Curiosity, adaptability to new information and methodologies, tenacity, and resilience when working through complex analytical challenges. Demonstrated traits Proven track record of applying these traits to drive organizational change
Leadership Skills: Ability to mentor others, lead cross-functional initiatives, and potentially build and supervise a team of analysts as the program grows. Basic leadership skills Proven experience building and developing teams
Experience
Healthcare Analytics Experience: Professional experience analyzing healthcare data to identify quality improvement opportunities and revenue optimization strategies. Experience working with quality metrics, public reporting programs (CMS Stars, Leapfrog, Vizient, US News), and value-based payment programs (HVBP, HRRP, HACRP). 7-years required 8-years desired
Data Analysis Experience: Experience with descriptive statistical methods and data exploration techniques. Expertise in analyzing complex data sets, identifying patterns and trends, and extracting actionable insights. Demonstrated ability to integrate multiple data sources and develop comprehensive analytics solutions that combine clinical and financial data elements. 7-years required 8-years desired
Collaborative Experience: Experience working collaboratively with multidisciplinary teams including quality, CDI, coding, finance, and IT. Experience presenting to and working with healthcare leadership teams on strategic initiatives. 4 years required 5 years desired
Data Visualization Experience: Experience creating dashboards and visualization tools that clearly communicate quality performance metrics to various stakeholders. 3 years required 4 years desired
Data Modeling Experience: Experience developing and implementing predictive analytics models, statistical analyses, and forecasting methodologies to anticipate performance outcomes with sufficient lead time for intervention. Demonstrated ability to translate complex healthcare quality methodologies into practical analytical frameworks that can guide organizational decision-making and improvement strategies. 3 years required 4 years desired
Leadership Experience: Experience mentoring other analysts and leading improvement initiatives. Experience building and supervising analytics teams preferred. 2 years required 3 years desired
Education
Degree in data science, analytics, statistics, public health, business analytics, engineering or related field demonstrating strong analytical foundation and quantitative skills. Master's degree PhD/Doctorate preferred
Certifications in healthcare analytics, quality improvement, or Epic systems demonstrating specialized knowledge in healthcare data analysis. None Epic's Clarity & Cogito Certifications
Training
Healthcare Training: Training in healthcare delivery systems, quality measures, and methodologies. Understanding of healthcare terminology, clinical documentation requirements, and quality-based reimbursement structures. Basic Understanding Advanced Training
Statistical Methods: Training in statistical analysis, predictive analytics, modeling, and performance evaluation methodologies. Intermediate Level Advanced Level
Process Improvement: Training in data-driven improvement processes and methodologies to evaluate the effectiveness of quality improvement initiatives. Basic Understanding Formal Certification (Lean, Six Sigma, etc.)
$49k-62k yearly est. 8d ago
Documentation Specialist - Southhaven, MS
Adapthealth
Quality assurance specialist job in Southaven, MS
Documentation Specialist
AdaptHealth is a premier full-service home medical equipment company in the United States - offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better and use technology, process and the power of our national network to do so. We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and provide the best quality care.
Position Summary:
Documentation Specialists create and generates electronic forms requesting patient documents from physicians and insurances, as well as collecting and managing patient eligibility documents. Additionally, responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth.
Essential Functions and Job Responsibilities:
Creates and generates electronic forms requesting patient documents from physicians.
Collects and manages patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations.
Contacts doctors' offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results.
Contacts insurance companies to collect approved prior-authorization requests. Escalates recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner.
Maintains regular, predictable, consistent attendance and flexibility to meet the needs of the department.
Understands and follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
Plans and organizes work effectively and ensure its completion.
Meets all productivity requirements.
Demonstrates team behavior and promotes a team-oriented environment.
Actively participates in continuous quality improvement.
Always represents the organization professionally.
Serves as backup to Customer Service department for customer concerns, issues, complaints, or questions.
Analyzes documentation required for billing services and ensure compliance to payer requirements.
Resolves pending revenue by reconciling received documentation and pending charges.
Collaborates with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation.
Identifies trends and provide feedback and education to internal and external customers on compliant documentation requirements for services provided.
Requests authorization from state Medicaid programs.
Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices.
Maintains patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Performs other related duties as assigned.
Competency, Skills and Abilities:
Decision making skills
Analytical and problem-solving skills with attention to detail
Strong verbal and written communication
Excellent customer service skills
Proficient computer skills and knowledge of Microsoft Office
Ability to prioritize and manage multiple tasks
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Education and Experience Requirements:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience
Exact job experience is considered any of the above tasks in a Medicare certified
HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.
Physical Demands and Work Environment:
Work environment may be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Must be able to lift 30 pounds as needed
Excellent ability to communicate both verbally and in writing
May be exposed to angry or irate customers or patients
Benefits
Medical
Dental
Vision
Paid Time Off
401k
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
$29k-48k yearly est. 7d ago
QA
Supreme Staffing
Quality assurance specialist job in Olive Branch, MS
Job Details/Description:
- Attention to detail.
- Will be verifying product on Conveyor line. As boxes come down, they need to be audited and signed off on.
- No appointments the first 30 days
- Able to work in different areas if needed
- Some RF Scanner experience
- Must possess good attendance habits
- #GL123
$32k-60k yearly est. 60d+ ago
Quality Assurance Manager
Silver Hills Bakery
Quality assurance specialist job in Rossville, TN
Job Description
Quality Assurance Manager Reports to: Plant Director
We are looking for a Quality Assurance Manager, to join our Quality Assuranceteam at our Rossville plant! Our Manager, Quality Assurance will lead various quality assurance initiatives and ensure that all quality requirements are met before our product reaches our customers.
Opportunities
In this role, you will get a chance to spearhead quality assurance for one of the leading brands! You will deal with many interesting and challenging issues on a daily basis to ensure the quality of our delicious, plant-powerful products. With a million things on the go, it is very critical not to lose track of the big picture and thrive in a constantly evolving environment. In this role, you will have the opportunity to lead an amazing team of skilled professionals and contribute in a meaningful way!
Requirements
Here is who you are…
Drive & motivation
You are passionate about quality assurance and proud to be the champion of quality
You want to be in a leadership role that requires a lot of responsibility
You enjoy using analytical and strategic thinking to find solutions to QA issues
You are health conscious and have values that align with Silver Hills
Character & Abilities
You are a leader and a solid people manager with effective team coaching skills
You have eyes like a hawk coupled with strong attention to detail
You are an overachiever who strives for results and excellence
You are reliable, professional, and trustworthy
You are a great communicator who can easily get along and work with different personalities
Knowledge & skills
You have strong knowledge and/or certification in HACCP, quality assurance and control
You have expert Microsoft Office and other computer application skills
You have excellent numerical skills and understanding of data analysis methods
Experience
You have proven experience leading a quality assurance team in a food production facility
You have a Degree in Food Science, Nutrition, Chemistry or other relevant education
Nice-to-Have
You have experience solving complex QA/QC technical issues
things you will do…
Troubleshoot and solve product quality related issues
Ensure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and suppliers
Maintain focus and alignment of QA team with company priorities and strategic targets
Support the management team by providing timely KPI's that reflect the health of its' quality and food safety system
other…
You are willing to work flexible shifts to cover for vacations, sick days or leave if required
Benefits
We offer our team members many benefits to help them achieve their goals and support our company culture:
Opportunities for career growth and development
Competitive Healthcare Benefits Package
Performance Bonus and 401K
Free delicious and healthy bread
Fitness incentive fund to help you thrive
Friendly and supportive work environment and an ambitious team
Discounts at our retail store with a great selection of healthy organic products
Company social events focused around health, great tasting food and getting together as a team
Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube
$67k-102k yearly est. 12d ago
Coordinator-Quality and Accreditation
Baptist Anderson and Meridian
Quality assurance specialist job in Oxford, MS
Participates in the planning, development, and implementation of goals and objectives related to accreditation, certification, regulatory, federal, and state requirements. Coordinates gathering and distributing of data in support of these clinical and regulatory programs. Conducts portions of the medical staff performance improvement process, including profiling with intent to maintain and improve quality of care and service. Provides consultation to physicians, staff, PI teams, and departments regarding improvement methodologies and processes. Reports to Director of Quality. Performs other duties as assigned.
Responsibilities
Coordinates, implements and evaluates hospital and medical staff performance improvement activities.
Coordinates, implements and evaluates clinical quality initiatives for external comparative benchmarking.
Coordinates and facilitates the accreditation and regulatory compliance processes
Communicates effectively with physicians, staff, external entities.
Educates hospital staff and physicians regarding Performance Improvement tools and techniques.
Contributes to preparation for accreditation, certification, and surveys.
Complete chart abstraction and data analysis.
Assist with development, implementation, and evaluation of quality plan and performance improvement initiatives.
Directs community education and prevention programs.
Identify trends for strategic planning and performance improvement.
Completes assigned goals.
Specifications
Experience
Minimum Required
5 years of experience in a clinical setting. Prefer previous experience in quality and performance improvement.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Registered Nurse
Preferred/Desired
$43k-68k yearly est. Auto-Apply 6d ago
Meat Quality Control Specialist
AWG Enterprises
Quality assurance specialist job in Hernando, MS
SUMMARY: Check inbound/outbound meat, handling procedures and current stock in order to insure freshness and box conditions of product distributed to member stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Monitor reserve stock in meat rooms verifying that proper rotation procedures have been observed, reporting any rotation or date problems.
Monitor merchandise in picking slots in order to check product age and insure that slots contain the correct item with proper dates.
To provide reasonable assurance that all incoming products conform to written and approved quality specifications.
Check average weight of items that order entry clerks are having to override.
Consult with Meat Quality Control Supervisor and/or Meat Sales Manager on inventory levels, shelf life, shrinkage, and other quality related areas on a timely basis.
To be actively involved in identifying and correcting problem areas in the distribution center which affect the quality of the meat such as plant temperatures, rotation, etc.
Insure weight control by making product weight checks on inbound product. Examine damaged cases and repair if possible.
Check temperature of inbound product.
Examine returned merchandise and determine disposition of product.
Perform other duties as requested by the Meat Quality Control Supervisor and/or Meat Sales Manager.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Degree or equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee frequently is required to sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties to his job, the employee frequently works near moving mechanical parts and is frequently exposed the extreme cold.
The noise level in the work environment is usually moderate.
This position's basic purpose is to use all available resources to support the Meat Department in continuous growth and financial success.
$27k-44k yearly est. Auto-Apply 19d ago
Quality Assurance Manager
Rich Products Corporation 4.7
Quality assurance specialist job in Arlington, TN
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family.
Purpose Statement
The Quality Assurance Manager will manage all plant units and is responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
Key Accountabilities and Outcomes
Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.
Oversees maintenance of the weight and defect control programs in accordance with plant and company standards.
Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant's, division's and the corporation's business plans and understand their role in accomplishing these plans.
Assists in establishing the longer-term strategic plans for the plant.
Develops operating policies and procedures as necessary.
Mentors and motivates associates, providing training and development to optimize their performance and personal growth.
Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
May serve as a member of the plant's Steering Team.
Resolves hotline complaints about plant products, maintaining necessary records regarding the problem's resolution.
Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures.
Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
Leads and/or participates in quality audits of the plant.
Participates in regular meetings with plant management to discuss quality improvements.
Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
Ensures that all GMP and Safety standards are in compliance.
Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.
Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.
Keeps abreast of latest manufacturing technologies, systems, and quality control practices.
Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Knowledge, Skills, and Experience
BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
Ultra High Temperature (UHT) experience preferred
Demonstrated knowledge of refrigeration
Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
Demonstrated ability to analyze and resolve problems
Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
Proficient using Excel or other spreadsheet software
#OPS123
#Womenmfg
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$91,360.00 - $137,040.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich's”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
$91.4k-137k yearly 49d ago
QA Specialist
Veritas HHS
Quality assurance specialist job in Memphis, TN
Veritas HHS seeks a QA Specialist for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN.
About the Company:
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper.
Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Identity Theft Protection
Paid Time Off
Rewards Program
About the Position:
The Quality AssuranceSpecialist conducts reviews and audits of child support cases to ensure compliance with state and federal mandates and identify staff training needs. This position also develops and monitors performance metrics and reports to improve program outcomes.
Primary Responsibilities
Conducts quarterly random sample and targeted audits; communicates results to management team and trainer
Conduct federally mandated self-assessment reviews and legislative audits
Collects, analyzes, and summarizes performance data, determining if trends exist that are affecting performance
If performance is below the required standard, works with senior staff to document the underlying causes and prepares and distributes management report
Facilitates project response to any adverse audit findings
Works with analyst to assess the impact of changes to standard operating procedures on workflow
Provides input on training plan
Other duties as assigned
Requirements
Bachelor's degree in business administration or relevant field preferred
Four years' experience in child support services or related human services field
Excellent math skills and working knowledge of data analysis/statistical methods
In depth understanding of quality control procedures
Solid communication skills
Proficient in MS Office
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at *******************
$36k-61k yearly est. 60d+ ago
Quality Assurance Manager
Actalent
Quality assurance specialist job in Olive Branch, MS
Job Title: QA/ QC Manager The QA/QC Manager is responsible for developing, implementing, and maintaining quality assurance and quality control programs to ensure compliance with regulatory standards and customer requirements. This role oversees all aspects of product quality, safety, and continuous improvement within a manufacturing environment, serving as the primary point of contact for audits, certifications, and quality system management.
Key Responsibilities
* Manage and maintain the facility's Quality Management System (QMS) and Food Safety/Regulatory programs.
* Ensure compliance with applicable standards (FDA, ISO, GMP, GFSI, SQF, or other relevant certifications).
* Oversee documentation control, non-conformance management, and corrective/preventive actions (CAPA).
* Lead internal and external audits, including customer and regulatory inspections.
* Develop and maintain HACCP plans, risk assessments, and preventive control programs.
* Monitor and enforce Good Manufacturing Practices (GMP) and hygiene standards.
* Collaborate with R&D and Production teams on new product launches and process validations.
* Manage vendor qualification and raw material approval processes.
* Oversee laboratory testing programs for raw materials, in-process, and finished goods.
* Analyze quality data to identify trends and implement continuous improvement initiatives.
* Investigate customer complaints and provide timely resolutions with preventive measures.
* Train and coach plant personnel on quality and regulatory requirements.
* Prepare and manage departmental budgets and cost forecasts.
* Serve as the site representative for certifications and regulatory programs (ISO, SQF, GFSI, etc.).
* Ensure proper execution of sanitation, pest control, and environmental monitoring programs.
* Support recall/withdrawal protocols and crisis management when necessary.
Qualifications
* Bachelor's degree in Food Science, Chemistry, Biology, Engineering, or related field.
* 5+ years of experience in QA/QC management within manufacturing (cosmetic, medical device, or food & beverage preferred).
* Strong knowledge of regulatory requirements (FDA, ISO 9001, GMP, HACCP, FSMA, etc.).
* Experience with audits, certifications, and quality system implementation.
* Proficiency in Microsoft Office and electronic quality systems.
* Excellent leadership, communication, and problem-solving skills.
* Ability to manage budgets and drive cost-effective quality improvements.
Preferred Certifications
* HACCP Certification
* SQF Practitioner or PCQI Certification
* ISO Lead Auditor Certification
* GFSI or similar quality program experience
Work Environment
* Manufacturing setting with exposure to chemicals, machinery, and varying temperatures.
* Ability to lift up to 50 lbs occasionally.
* Requires standing, walking, and manual handling.
* Occasional travel for audits or vendor visits.
Job Type & Location
This is a Contract to Hire position based out of Olive Branch, MS.
Pay and Benefits
The pay range for this position is $35.00 - $37.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Olive Branch,MS.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$35-37 hourly 6d ago
Quality Assurance Manager
Silver Hills Bakery
Quality assurance specialist job in Rossville, TN
Quality Assurance Manager Reports to: Plant Director
We are looking for a Quality Assurance Manager, to join our Quality Assuranceteam at our Rossville plant! Our Manager, Quality Assurance will lead various quality assurance initiatives and ensure that all quality requirements are met before our product reaches our customers.
Opportunities
In this role, you will get a chance to spearhead quality assurance for one of the leading brands! You will deal with many interesting and challenging issues on a daily basis to ensure the quality of our delicious, plant-powerful products. With a million things on the go, it is very critical not to lose track of the big picture and thrive in a constantly evolving environment. In this role, you will have the opportunity to lead an amazing team of skilled professionals and contribute in a meaningful way!
Requirements
Here is who you are…
Drive & motivation
You are passionate about quality assurance and proud to be the champion of quality
You want to be in a leadership role that requires a lot of responsibility
You enjoy using analytical and strategic thinking to find solutions to QA issues
You are health conscious and have values that align with Silver Hills
Character & Abilities
You are a leader and a solid people manager with effective team coaching skills
You have eyes like a hawk coupled with strong attention to detail
You are an overachiever who strives for results and excellence
You are reliable, professional, and trustworthy
You are a great communicator who can easily get along and work with different personalities
Knowledge & skills
You have strong knowledge and/or certification in HACCP, quality assurance and control
You have expert Microsoft Office and other computer application skills
You have excellent numerical skills and understanding of data analysis methods
Experience
You have proven experience leading a quality assurance team in a food production facility
You have a Degree in Food Science, Nutrition, Chemistry or other relevant education
Nice-to-Have
You have experience solving complex QA/QC technical issues
things you will do…
Troubleshoot and solve product quality related issues
Ensure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and suppliers
Maintain focus and alignment of QA team with company priorities and strategic targets
Support the management team by providing timely KPI's that reflect the health of its' quality and food safety system
other…
You are willing to work flexible shifts to cover for vacations, sick days or leave if required
Benefits
We offer our team members many benefits to help them achieve their goals and support our company culture:
Opportunities for career growth and development
Competitive Healthcare Benefits Package
Performance Bonus and 401K
Free delicious and healthy bread
Fitness incentive fund to help you thrive
Friendly and supportive work environment and an ambitious team
Discounts at our retail store with a great selection of healthy organic products
Company social events focused around health, great tasting food and getting together as a team
Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube
$67k-102k yearly est. Auto-Apply 60d+ ago
Learn more about quality assurance specialist jobs
How much does a quality assurance specialist earn in Southaven, MS?
The average quality assurance specialist in Southaven, MS earns between $29,000 and $78,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.
Average quality assurance specialist salary in Southaven, MS
$47,000
What are the biggest employers of Quality Assurance Specialists in Southaven, MS?
The biggest employers of Quality Assurance Specialists in Southaven, MS are: