What does a regional program manager do?
A regional program manager is responsible for providing targeted technical assistance to employees in a certain region around service delivery, and public engagement, and responsiveness. They oversee the running of an organization's branch or offices in a certain region. Their duties and responsibilities include overseeing the operations of multiple offices, stores, or business branches and guiding, training, and managing lower-level management and supervisors.
Regional program manager responsibilities
Here are examples of responsibilities from real regional program manager resumes:
- Manage the logistics, technical issues, and resources of the entire WiMAX program within the EMEA region.
- Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
- Provide ongoing consultation and support to administrators on practice building as it relate to the industrial rehabilitation continuum.
- Review operational reports and records to ensure adherence to company policies and procedures, monitor profitability, and manage payroll budgets.
- Champion the upgrade of the PeopleSoft ERP system to a support version.
- Perform CTO and CIO supporting roles.
- Supervise client business valuations and financial analysis improving ROI on existing assets & investment.
Regional program manager skills and personality traits
We calculated that 15% of Regional Program Managers are proficient in Program Management, Project Management, and Infrastructure. They’re also known for soft skills such as Customer-service skills, Analytical skills, and Leadership skills.
We break down the percentage of Regional Program Managers that have these skills listed on their resume here:
- Program Management, 15%
Recruited to lead program management and marketing activities, and maximize reimbursement.
- Project Management, 13%
Directed project management teams on project status reporting, forecasting, integration and support/issue resolution.
- Infrastructure, 11%
Analyzed client needs relative to Internet connectivity over Fiber Optic infrastructure.
- Rehabilitation, 7%
Provided ongoing consultation and support to administrators on practice building as it related to the industrial rehabilitation continuum.
- Professional Development, 6%
Organized professional development seminars for faculty teaching within a program.
- Service Delivery, 5%
Develop strategic initiatives to expand service delivery, leverage development opportunities and engage partners.
Common skills that a regional program manager uses to do their job include "program management," "project management," and "infrastructure." You can find details on the most important regional program manager responsibilities below.
Customer-service skills. The most essential soft skill for a regional program manager to carry out their responsibilities is customer-service skills. This skill is important for the role because "when helping to make a sale, sales managers must listen and respond to the customer’s needs." Additionally, a regional program manager resume shows how their duties depend on customer-service skills: "managed all market analysis, sales, customer development, and support efforts for assigned product lines. "
Analytical skills. Another soft skill that's essential for fulfilling regional program manager duties is analytical skills. The role rewards competence in this skill because "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." According to a regional program manager resume, here's how regional program managers can utilize analytical skills in their job responsibilities: "program management and site analysis defining key objectives, developing strategies and implementing project plans. "
Leadership skills. This is an important skill for regional program managers to perform their duties. For an example of how regional program manager responsibilities depend on this skill, consider that "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a regional program manager: "provided strategic and tactical leadership to processing centers in north and south america. ".
Communication skills. A big part of what regional program managers do relies on "communication skills." You can see how essential it is to regional program manager responsibilities because "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." Here's an example of how this skill is used from a resume that represents typical regional program manager tasks: "project / program management and performance improvement turned around an underperforming team within 3 months; strengthened communication lines. "
The three companies that hire the most regional program managers are:
- Oracle45 regional program managers jobs
- American Red Cross14 regional program managers jobs
- Amazon10 regional program managers jobs
Compare different regional program managers
Regional program manager vs. Manager, sales person
Program directors are employees who oversee all aspects of a specific program in the company. They usually work in nonprofit organizations or are assigned to a department doing corporate social responsibility activities. Program directors ensure that the program is in line with the company's goals. They also ensure that the resources assigned to the program are properly managed and that all finances are accounted for. They create strategies to ensure the success of the program and communicate these to everyone involved. They lead the implementation and evaluation of the program.
There are some key differences in the responsibilities of each position. For example, regional program manager responsibilities require skills like "program management," "project management," "infrastructure," and "rehabilitation." Meanwhile a typical manager, sales person has skills in areas such as "customer service," "strong customer service," "payroll," and "product knowledge." This difference in skills reveals the differences in what each career does.
On average, managers, sales person reach lower levels of education than regional program managers. Managers, sales person are 12.9% less likely to earn a Master's Degree and 1.6% less likely to graduate with a Doctoral Degree.Regional program manager vs. Program director
A program officer is an essential part of a foundation or charitable organization. It is up to program officers to supervise program progress and proposals, seek grants, manage projects, and oversee budgets. They generally guarantee that an organization's activities and programs are met with the vision and mission statements of that foundation. It is the program officer's responsibility to complete various tasks in completing the demands of this position. Moreover, their job includes developing their staff, implementation, and daily management of activities.
In addition to the difference in salary, there are some other key differences worth noting. For example, regional program manager responsibilities are more likely to require skills like "project management," "infrastructure," "rehabilitation," and "process improvement." Meanwhile, a program director has duties that require skills in areas such as "oversight," "social work," "patients," and "customer service." These differences highlight just how different the day-to-day in each role looks.
Program directors may earn a higher salary than regional program managers, but program directors earn the most pay in the technology industry with an average salary of $118,191. On the other hand, regional program managers receive higher pay in the technology industry, where they earn an average salary of $89,743.program directors earn similar levels of education than regional program managers in general. They're 4.0% more likely to graduate with a Master's Degree and 1.6% more likely to earn a Doctoral Degree.Regional program manager vs. Program officer
A channel manager is responsible for supervising client relations within the assigned partner accounts. Channel managers handle the project management strategies to achieve clients' satisfaction by following their specifications and requirements. They manage marketing and promotional campaigns to improve brand awareness of the target market audience. A channel manager also oversees media relations techniques, as well as publishing digital content that would attract customers and generate more revenue resources for the business. A channel manager coordinates with channel partners for maintaining optimal performance and maximum productivity.
The required skills of the two careers differ considerably. For example, regional program managers are more likely to have skills like "infrastructure," "rehabilitation," "service delivery," and "process improvement." But a program officer is more likely to have skills like "excellent interpersonal," "powerpoint," "public health," and "private sector."
Program officers earn the highest salary when working in the finance industry, where they receive an average salary of $87,517. Comparatively, regional program managers have the highest earning potential in the technology industry, with an average salary of $89,743.When it comes to education, program officers tend to earn higher degree levels compared to regional program managers. In fact, they're 8.5% more likely to earn a Master's Degree, and 1.0% more likely to graduate with a Doctoral Degree.Regional program manager vs. Channel manager
Types of regional program manager
Updated January 8, 2025
