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Reliability engineer vs production support

The differences between reliability engineers and production supports can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a reliability engineer, becoming a production support takes usually requires 1-2 years. Additionally, a reliability engineer has an average salary of $105,551, which is higher than the $49,480 average annual salary of a production support.

The top three skills for a reliability engineer include java, troubleshoot and ruby. The most important skills for a production support are java, unix, and troubleshoot.

Reliability engineer vs production support overview

Reliability EngineerProduction Support
Yearly salary$105,551$49,480
Hourly rate$50.75$23.79
Growth rate10%10%
Number of jobs44,471117,902
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 53%
Average age4242
Years of experience42

What does a reliability engineer do?

A reliability engineer is in charge of determining and managing the asset reliability risks of businesses. Reliability engineers are professionals who solve problems related to engineering. They are equipped with a better understanding of the principles of performance evaluation and prediction for product safety. The job requires knowledge of the field of engineering, strong communication, interpersonal skills, management skills, attention to detail, and reliability. They are also expected to become experts in engineering systems.

What does a production support do?

Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.

Reliability engineer vs production support salary

Reliability engineers and production supports have different pay scales, as shown below.

Reliability EngineerProduction Support
Average salary$105,551$49,480
Salary rangeBetween $76,000 And $144,000Between $26,000 And $92,000
Highest paying CityRichmond, CANew York, NY
Highest paying stateWashingtonNew Jersey
Best paying companyThe CitadelBloomberg
Best paying industryStart-up-

Differences between reliability engineer and production support education

There are a few differences between a reliability engineer and a production support in terms of educational background:

Reliability EngineerProduction Support
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 53%
Most common majorMechanical EngineeringBusiness
Most common collegeNorthwestern UniversityStanford University

Reliability engineer vs production support demographics

Here are the differences between reliability engineers' and production supports' demographics:

Reliability EngineerProduction Support
Average age4242
Gender ratioMale, 87.5% Female, 12.5%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 4.4% Unknown, 3.9% Hispanic or Latino, 10.8% Asian, 14.3% White, 66.5% American Indian and Alaska Native, 0.2%Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4%
LGBT Percentage4%11%

Differences between reliability engineer and production support duties and responsibilities

Reliability engineer example responsibilities.

  • Lead a team of over 20 engineers responsible for implementing NASA human-rating requirements to achieve human-rating safety certification.
  • Manage GMP compliance, FDA audits, and the writing of [] procedures.
  • Achieve completion of the resistors and capacitor sections of the AVL.
  • Lead the implementation of utilizing SPC data for software and test set improvement initiatives.
  • Delegate tasks to appropriate CE specialist and manage``burn rate"to prevent cost overrun.
  • Design, build, and manage the entire QMS system from the ground up including re-writing all existing technical documentation.
  • Show more

Production support example responsibilities.

  • Lead a team of services professionals to provide store operations and point-of-sale (POS) hardware and software solutions.
  • Work on WebSphere initiations to improve the performance of the Java base applications/UIs.
  • Upgrade, test and install the R11 release of Autosys and propagate to the production environment.
  • Term employees from hr system.
  • Use of ISPF develop systems, REXX, CLIST, COBOL, JCL, PROCS, DB2, IMS.
  • Perform printer mapping to PC.
  • Show more

Reliability engineer vs production support skills

Common reliability engineer skills
  • Java, 22%
  • Troubleshoot, 10%
  • Ruby, 7%
  • Jenkins, 5%
  • Azure, 4%
  • Debugging, 4%
Common production support skills
  • Java, 11%
  • Unix, 7%
  • Troubleshoot, 6%
  • C++, 6%
  • Infrastructure, 6%
  • Linux, 5%

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