RPYCC jobs in Boca Raton, FL - 170 jobs

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. Job title: Tennis Retail Associate Essential Responsibilities: The Member Services teams at Broken Sound Country Club, in Boca Raton, FL, pride themselves in going the extra mile to ensure members and their guests receive the absolute best in personal service and support. We are looking for a Retail Sales Associate for tennis shops to provide our members and their guests with service that goes above and beyond expectations. Assist members and guest and create a fun and comfortable shopping experience. Assist and follow up with members and guest on special orders and all other retail needs. Place special orders on B2B sites, online sites and/via email. Assist in merchandising and creating new, interesting and visually pleasing displays, by maintaining a pristine shop appearance and continually folding and straightening merchandise displays. Have full knowledge of tournaments and events and be able to answer member questions pertaining to the events. Assist with monthly inventory counts, trunk shows, and special shopping events. Gift-wrap merchandise for customers. Answers telephone according to company S.O.P. Suggest selections that meet customer's needs and emphasizes selling points of article such as quality and value. Books lessons and court reservations as needed for Tennis Professional Staff. Must work 1 Saturday or Sunday each week. Must work Holidays when shop is open. Knowledge and Skill Requirements: Ability to perform the above responsibilities in a satisfactory manner Computer experience is necessary. Microsoft Office, Exel, and other B2B sites. Must be efficient, detail-oriented, self motivated and able to take direction in order to complete tasks without the need for managerial follow-up. Must have a professional and well groomed appearance and adhere to dress code and uniform policies. Ability to lift stock or objects weighing more than 10 pounds and be on your feet for an entire shift from 4-8 hours. Willingness and ability to become proficient in Northstar POS system. Would like an outgoing, friendly and professional personality and be able to communicate clearly and be patient and courteous with members, guests, and co-workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Work Experience Requirements: High school diploma or equivalent. 1-2 years prior retail and/or hospitality, and custom service experience required. Previously Retail sales or sales experience preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation: Salary is commensurate with experience. This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Qualifications Benefits you'll Enjoy: This is a Part-time position eligible for full benefit package such as: Complimentary Employee meals 401(k) Retirement Savings Plan with Company Match Holiday Pay Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace

Job DescriptionPOSITION OBJECTIVE Performs administrative duties consisting of but not limited to soliciting business for Home Rental Owners and potential renters, processing contracts and lease agreements, and responsible for maintaining accurate program information files and excel sheets. Must oversee office phone calls and daily logs/record keeping as well. ESSENTIAL JOB FUNCTIONS Include the following. Other duties may be assigned. Complete knowledge of program outline, details, and home descriptions for effective promotion and communication. Must learn Visual One management system to ensure all reservation and contract information is accurate and correct; along with deposit and escrow totals. Receiving home owner and rental inquires and maintaining daily logs while forwarding home owner leads to Director for follow up. Assists the Director with scheduling rentals, generating contracts, and showing homes to potential renters. Collaborates with maintenance and housekeeping vendors to schedule and communicate any housekeeping, maintenance, or front office needs/support. May be asked to visit rental homes to troubleshoot any issues and report back afterwards. Assisting the Director with maintaining and updating the Home Rental Website and increasing traffic through creative marketing, SEO optimization, and social media efforts. Learning Wordpress will be required for the position and training will be provided. Develop and maintain first class owner relations through preemptive communication efforts. Assist the Director with investigating any potential guest issues within the resort and individual home rentals and delivering quick and efficient guest recovery efforts. Collaborate with the Membership Sales team to drive and promote all levels of PGA National Club memberships for home owners entering the Home Rental Program or Home Rental guests. Complete and submit reports, forms and other paperwork as required. QUALIFICATIONS Education, experience, and hospitality background. College degree is preferred with at least 2 years' experience within a property management, hotel, or resort environment. Passion for Real Estate preferred. Must be able to multitask and be organized. The position requires physical mobility for various activities involved from time on the computer and phone, to actively directing guests to home rental locations, and meeting with home owner leads if necessary. Organizing data is critical for effective follow up and maintaining historical records. Excel in guest relations, owner relations, and communication skills. Must display a friendly personality of trust and credibility when dealing with potential home owners and renters. Proficient working knowledge of all basic computer programs including Microsoft Office, Excel, Access, Publisher, and Internet. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to receive instructions and communicate progress of work assignments. LANGUAGE SKILLS Excellent verbal communication skills. Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. REASONING ABILITY Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. We are now Hiring for a Golf Attendant! Compensation: Full-time Hourly, Depending upon experience Schedule: Open sunrise to sunset Mon-Sun Position Summary: To provide exceptional service to the Membership and Guests, as outlined in the Broken Sound Country Club Standards. Assisting Golfers with bags and golf carts professionally, appropriately and in a timely fashion. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Follow all safety guidelines as outlined in Club Policies and Staff Training Video. Keep the cart barn, bag-drop and practice facilities clean at all times. Maintain all practice facilities properly throughout the day, including having fully stocked practice balls for the driving range, chipping green and putting green. Maintain Club owned golf carts including their cleanliness and upkeep. Keep all areas clean and neat at all times. Carry members' and guests' bags at all times. Help Members and Guests with additional requests as needed. Driving Range: Wash and dispense range balls and make sure adequate numbers of white & yellow balls are in the ball crates at all times. Monitor Driving Range and report any violation of the club's driving range rules including the yellow ball rule to their supervisor. Maintain all equipment used for these and such duties. Bag Room: Clean clubs, spray carts, fill sand, maintain the clubs golf cart fleet. Help members with items on their carts to include plugging tires, putting air in tires, watering batteries, as well as providing other member services. Maintain daily members' carts that are kept in storage as well as maintain members' clubs kept in bag storage. Keep a well-organized bag room for all stored clubs and bags. Tournaments: Set-up the staging area for all tournaments including, table set up, starter's box setup, hole placard set up, cooler with water setup, and any other required items needed or requested by your supervisor. Qualifications Education & Work Experience: The requirements listed below are representative of the knowledge, skill, and /or ability required. Must be service-oriented with strong attention to detail. Must understand the importance of addressing all members by last name in all interactions. Additionally, must possess a basic knowledge of the game of golf and the equipment used in playing the game. Benefits you'll Enjoy: Medical, Dental & Vision Insurance Company Paid Life Insurance ($50,000) Company Paid Short Term Disability Insurance 401(k) Retirement Savings Plan with Company Match up to 4% Complementary Shift Meals Vacation Time Paid Sick/Personal Time Off Holiday Pay Associate Discounts Associate Assistance Program (Counseling, legal help, and more..) Recognition Programs Internal Growth Great environment! Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. We are now Hiring for Interns! Advancement Programs: Food & Beverage Operations Internship (3 months) Club Operations Rotational Internship (3 months) Compensation: Full-time Seasonal with hourly pay, Depending upon experience Schedule: Flexible morning and evening shifts along with weekend shifts Location: 2401 Willow Springs Dr, Boca Raton, Florida 33496 Internship Program Overview: Our Internship programs are designed for students and recent graduates eager to build a strong foundation in the hospitality industry. Each program offers immersive, hands-on experience through rotational placements across key departments; along with leadership training, mentorship, and shadowing opportunities to foster growth and career development. Club Operational Rotational Internship - Interns rotate through various club departments (membership services, events, housekeeping, accounting/human resources and retail) to gain a comprehensive understanding of private club operations. The program includes leadership training, shadowing senior managers, and mentorship to develop valuable skills in team management, customer relations, and strategic operations. Food and Beverage Internship - This program exposes interns to key food and beverage roles, from service to kitchen management, purchasing, and guest relations. Interns will rotate through front-of-house and heart-of-house operations, learning about leadership in food service, management, menu design, and member experience, with opportunities for mentorship and shadowing experienced industry professionals. Program Highlights: Rotations Across Departments: Gain a well-rounded understanding of the hospitality business by rotating through diverse operational areas within a department or across multiple departments Leadership Training & Shadowing: Develop leadership skills through formal training and direct mentorship from industry leaders. Mentorship & Networking: Build meaningful connections and receive career guidance from seasoned professionals in the hospitality sector. Hands-On Experience: Engage in real-world projects and challenges, helping to shape your practical expertise in the industry. These programs aim to cultivate the next generation of hospitality leaders, equipping participants with the skills, knowledge, and networks to excel in various areas of club, golf, and food and beverage management. Qualifications Knowledge & Skill Requirements: The requirements listed below are representative of the knowledge, skill, and /or ability required. Must be a Hospitality personality; hospitable, approachable, and personable. We are seeking someone to fit our culture! Leadership skills experience to showcase your initiative (Preferred not required) Strong attention to detail. Additionally, must possess a basic knowledge of hospitality operations (May be of the game of golf or general food and beverage knowledge depending on program). Must be able to lift, push and pull 20-60 pounds. Must be able to communicate with people in a quick, courteous, and professional manner. Must be able to multi-task. Education & Work Experience Requirements: A High School Diploma and/or GED are required. Enrolled in, or graduate of, a college or University Degree in progress or completed within a Hospitality program or similar degree (Preferred but not required) Program Benefits you'll Enjoy: Housing Accommodations Complimentary Shift Meals Associate Discounts Mentorship 5 - Star Service Training Club Education Private Country Club Experience (2) 18- Hole Championship Golf Courses Internal Growth Great environment! Our Standard Operating Practices: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! To request more information contact (Alexa Koch - *************************) Drug-Free workplace

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. We are now Hiring a Club Event Manager! Compensation: Full-time Salary, Depending upon experience Schedule: Flexible; weekends and holidays are necessary Essential Responsibilities: The Club Event Manager is responsible for planning, coordinating, and executing club social, private, and sporting events to ensure an exceptional member experience. This position requires a highly organized, detail-oriented professional with a strong background in food and beverage operations, event planning, and team leadership. The ideal candidate will be passionate about creating memorable member experiences, excel in communication and collaboration, and work closely with all departments to ensure events run smoothly and reflect the club's high standards of hospitality. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Include the following: other duties may be assigned: Essential Responsibilities: Event Planning & Execution Plan, coordinate, and oversee member social, private, and sporting events, from concept to completion. Collaborate with Club Leadership, Events Director, and Culinary Team to design and execute engaging events that enhance member satisfaction and participation. Create and maintain accurate Banquet Event Orders (BEOs), Floorplans, and communicate details effectively to all relevant departments. Supervise event setup, décor, timing, and service flow to ensure consistency and excellence with Banquet Event Orders (BEOs) and pre-established event details. Attend and oversee events to ensure seamless execution and provide on-site leadership. Assists in budget planning, reviews financial reports, and ensures alignment with financial goals and objectives. Anticipate member needs and respond promptly to requests or concerns. Member Experience & Service Excellence Build strong relationships with members, ensuring personalized service and attention to detail. Maintain a visible presence at all major club events, providing hands-on support and hospitality. Gather member feedback after events and work with the management team to implement improvements. Support the development of creative and engaging event concepts that foster a strong sense of community within the club. Ensure all events align with the club's standards, traditions, and overall culture. Team Leadership & Collaboration Lead pre-event meetings with service and culinary teams to review event details and assignments. Supervise and motivate banquet and catering staff during events to ensure efficiency and professionalism. Assist in training and mentoring team members to uphold service and presentation standards. Coordinate with the Facilities and Sports departments for event logistics, room setups, and special requirements. Participate in management meetings to discuss upcoming business, review policies and procedures, and enhance the quality of banquet and event operations. Operations & Administration Oversee the preparation and maintenance of event-related documents, while working closely with various departments to ensure all event details are accurate and aligned. Monitor event areas for cleanliness, presentation, and compliance with safety and sanitation standards. Support the preparation of post-event reports, evaluations, and recommendations for continuous improvement. Uphold all club policies, safety protocols, and uniform standards. Qualifications Knowledge and Skill Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum 2-3 years of experience in event or catering management, preferably in a private club, resort, or high-end hospitality environment. Strong leadership, organizational, and interpersonal skills. Ability to multitask, prioritize, and maintain composure under pressure. Excellent communication and problem-solving abilities. Solid understanding of fine dining service, event logistics, and club operations. Proficiency in Microsoft Office and familiarity with event management software preferred. Education & Work Experience Requirements: High school diploma or GED required; bachelor's degree in Hospitality or Event Management preferred. Serve Safe, TIPS, or CARE beverage service certification (or ability to obtain). Benefits you'll Enjoy: Full-time Medical, Dental & Vision Insurance Company Paid Life Insurance Accident, Critical illness & Hospital coverage Company Paid Short Term Disability Insurance 401(k) Retirement Savings Plan with Company Match up Educational Assistance Program Paid Sick/Personal Time Off Holiday Pay Complementary Shift Meals Associate Discounts Associate Assistance Program (Counseling, legal help, and more..) Travel Insurance Recognition Programs Internal Growth A Great environment! Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace

Job Description PGA National is seeking an Assistant Superintendent to join the agronomy team. This is an opportunity to be part of a multi course operation and gain experience preparing a golf course for a PGA TOUR event. This position will provide you with a career path for growth and the opportunity to become a successful Golf Course Superintendent. PGA National has 99 holes of golf operating out of 3 maintenance complexes and is the host of the Cognizant Championship (formerly known as the Honda Classic). At PGA, we believe our Associates are our greatest strength and competitive advantage. Whether you're relatively new to club maintenance management or are a seasoned expert in the industry, there's an exciting new opportunity for you at PGA National. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises. Ideal candidates have a genuine passion for leadership. As Assistant Superintendent, you will be responsible for providing incredible guest service and member experiences by assisting with the day-to-day oversight of the maintenance and agronomic practices of the golf course and adjacent grounds. This includes managing the clubhouse landscaping and maintenance complex. Ideal candidates have flexible schedules with the ability to work weekends and holidays, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience and property management. For more information on our open opportunities, apply today! Responsibilities Supervises and trains employees in the maintenance department Monitors inventory of all maintenance equipment and the use of the equipment, and safety training Works closely with Superintendent in managing annual budget and maintenance recordkeeping Works closely with Superintendent in preparing short-term and long-term agronomic strategies for maintenance of the golf course including daily, weekly, monthly and yearly. Calibrates and pesticide sprayers Assists Superintendent in informing members about present and future maintenance activities Perform other duties as assigned by supervisor or manager Education and Experience Requirements 1-3 years turf grass management experience required A four-year college degree preferred, but not required GCSAA Member or apprentice preferred, but not required Must possess basic computer skills - Word and Excel Must have a strong business aptitude and passion for the golf business Must be highly organized and efficient with a high attention to detail Must have exceptional communication and interpersonal skills Must Possess strong analytical and problem-solving skills Working Conditions Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping Regularly to reach with arms and hands Occasionally will be required to lift up to 50lbs. Specific vision abilities include close, distance, color, and peripheral vision, and depth perception Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards and electrical hazards Noise level is typically moderate to loud Work extended hours during golf and holiday season Work weekends and holidays

Job Description Summary: Administer massage and body services to guests within the established guidelines of the PGA National Resort. Essential Job Functions: Include the following. Other duties may be assigned Administer massage and body services to guests within the established guidelines of the PGA National Resort. Prepare and maintain equipment and inventory supplies daily. Prepare and maintain massage and body treatment areas daily. Keep guests as physically and emotionally comfortable as possible while performing services. Maintain safety and cleanliness of equipment and facility according to the PGA National Resort standards. Sale of retail products. Guest satisfaction. Drape guest with towels, exposing only body part being worked on. Escort guest to and from the locker room. Assist other departments within the Spa whenever necessary. Stay updated in profession. Assist in developing new services and improving current ones. Performs special projects delegated by management. Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays. Qualifications: High school diploma or equivalent required. 600 hours from a Florida Board of Massage approved school. Current Certification / License: Current Florida massage therapy license, CPR and First Aid. Special certifications a plus (shiatsu, reflexology, cranial sacral, aromatherapy, neuromuscular). Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele. Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Physical Demands: Exerting up to 10-20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves a lot of sitting, walking, and standing. Work Environment: This job operates in a professional spa environment.

Job DescriptionPOSITION OBJECTIVE Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS Maintain cleanliness of server station Replenish and maintain adequate service supplies and utensils Sort all soiled glassware, silverware, flatware for the dishwasher Replenish and maintain adequate food items and beverages Actively promote accident prevention by keeping all areas swept and clean at all times Polish and clean counters and shelves Complete food storeroom requisition and store all items in their proper place Empty all trash cans Perform extra cleaning, as necessary, and as delegated by the lead utility person Perform all other duties, as directed by management Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning. Must be able to work a flexible schedule including day/night shifts, weekends and holidays QUALIFICATIONS Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. SKILLS AND ABILITIES Language Skills: Excellent verbal and written communication skills. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. WORK ENVIRONMENT The employee must be able to withstand temperature changes from the kitchen to dining room.

Job Description Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures. Essential Job Functions: Include the following. Other duties may be assigned. Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. Create and post all Front Office associate schedules. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance standards and be available to work on a regular basis. Perform any other job-related duties as assigned by Director of Front Office. Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc. Required Skills and Abilities: Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. Must have the previous experience in hospitality Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Education and Experience: High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful. Language Skills: Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. Apply to work at Broken Sound Club through our General Application! Broken Sound Club is a prestigious, award-winning private club located in the heart of Boca Raton, Florida. Renowned for its exceptional service and world-class amenities, the club offers a luxurious and dynamic environment for both members and staff. We hire in the following departments: Accounting Aquatics Events Catering Fitness Youth Program Food and Beverage Facilities Maintenance Golf Operations Golf Course Maintenance Housekeeping Human Resources A/V Marketing Member Services Purchasing Raquets Spa All active openings are posted directly on our website. If you do not see something you are interested in please apply to our general application and let us know what department or position you are interested in working for. Our Club Amenities include: Two championship golf courses Tennis and pickleball courts A state-of-the-art fitness center A luxurious spa and salon A renovated aquatics center Multiple dining venues Various youth & family programs A vibrant social calendar for all ages Broken Sound Club is dedicated to creating an unparalleled experience for its members and a rewarding workplace for its associates. An Incredible Place to Work For those who have experience working in other club environments, Broken Sound Club, a Distinguished Club with Elite status, is nothing short of a revelation. Our team strives for excellence in every aspect of the work we perform because we truly love what we do, and what we've created here. This creates a uniquely friendly and proactive work environment that allows our staff to explore the horizons of their skills and capabilities. Join us, and let us help you realize your fullest potential. Qualifications Education & Work Experience: Broken Sound Club has opportunities from entry level to management level roles. All of which require different skill sets in education and work experience. Benefits you'll Enjoy: Full-time Medical, Dental & Vision Insurance Company Paid Life Insurance Accident, Critical illness & Hospital coverage Company Paid Short Term Disability Insurance 401(k) Retirement Savings Plan with Company Match up Educational Assistance Program Complementary Shift Meals Vacation Time Paid Sick/Personal Time Off Holiday Pay Travel insurance Associate Discounts Associate Assistance Program (Counseling, legal help, and more..) Recognition Programs Internal Growth Great environment! Part-time Complementary Shift Meals Associate Discounts Associate Assistance Program (Counseling, legal help, and more..) Recognition Programs Internal Growth Great environment! Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace

Job DescriptionPOSITION OBJECTIVE Responsible for providing a safe and effective exercise environment for club Members/Guests through supervision of exercise programs, education of the Members/Guests in exercise and a focus on establishing a personalized program of exercise for each Member/Guest. Also responsible for promoting the facility and the club, while providing the Three Steps of Service to the Members and guests of the club. ESSENTIAL JOB FUNCTIONS To provide supervision of the exercise and fitness areas of the club, including assisting Members/Guests with their exercise and fitness programs. To evaluate Member/Guest fitness needs and provide the appropriate exercise program for meeting those needs, including providing personal instruction if necessary. To connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments, and fond farewells by connecting with each Member in the facility. Conduct new Member Fit Start appointments in accordance with club standards and track accordingly. Update fitness activities and programming on web page and/or Member communication board, as applicable. Responsible for daily processing of all accounting procedures around personal training and or group session(s) accurately. Responsible for submitting monthly forecasts for expected sessions, Fit Starts and New Client goals. Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. This includes being in club-approved uniform and nametag. Maintain current fitness-related certifications including CPR/AED and actively seek new education opportunities that are presented through Invited partnerships Maintain a schedule of availability that is current and update as needed to ensure accuracy Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.). Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible. EDUCATION/EXPERIENCE 1+ year experience as a Fitness Trainer High school diploma, GED, or equivalent required, College Degree in health, fitness, or recreation related field preferred Certification in CPR, First Aid and AED as well as being a certified group exercise instructor with AFAA or ACE Golf TPI Certification REQUIREMENTS Responsible for demonstrating good teamwork. Professional, impeccable appearance maintained by self and all private event personnel. Take initiative to solve problems, utilizing all available resources including regional and corporate staff. Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely. Attendance at daily line-up and participating as requested. PHYSICAL DEMANDS Sitting, standing, walking, driving, exposure to temperature changes, dust, fumes, or gases, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs on occasion, folding/unfolding, talking, hearing, and seeing.

Job DescriptionPOSITION OBJECTIVE Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel connected to banquets. ESSENTIAL JOB FUNCTIONS Supervise all service staff, including the captains. Ensure the success of all functions and guarantee the satisfaction of all clients. Staffing of all functions by guidelines set. Overseeing of payroll percentage for all banquet waiters and waitresses. Responsible for food presentation in all function rooms. Responsible for knowledge of number of guests served and correct billing for food and beverage to each group served. Oversees the banquet kitchens and staff to ensure proper preparation and timeliness. Responsible for maintaining a close count on all functions so that the kitchen staff does not over-plate banquet food. Overseeing service during functions. Correction of mistakes and implementation of new policies to improve service. Responsible for the general appearance of all service personnel in uniform. Handling all requests and / or additions to functions that are made by guests during their functions. Ensure all changes, cancellations and additions made by the Catering / Conference Services Department prior to each function are carried out. Responsible for final check of function rooms before opening them to guests with particular attention to lighting, floor coverage, table presentation and cleanliness. Final checks made with kitchen, stewards and beverage manager. Maintaining proper staffing guidelines and keeping the best possible payroll percentages. Responsible for all banquet equipment and its condition. Attendance at catering meeting, food and beverage meeting, and any staff and convention meeting. Varied duties to be assigned by Director of Catering / Conference Services. Banquet Sales solicitation, including outside sales calls, as time allows. Responsible for continual training of the banquet employees. Must possess management and strong interpersonal skills. Knowledge of labor cost control and scheduling. Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. EDUCATION & EXPERIENCE High School diploma or equivalent preferred. Two to four years of hotel banquet experience in a supervisory capacity required. SKILLS AND ABILITIES Language Skills: Excellent verbal and written communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. WORK ENVIRONMENT Work is generally performed in kitchen areas, banquet areas (indoor and outdoor), and various food and beverage venues with exposure to heat, fumes and steam.

Job Description Summary: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. Essential Job Functions: Include the following. Other duties may be assigned. Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Required Skills and Abilities: Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Education and/or Experience: High School diploma or equivalent preferred. Bartending experience in a hotel or restaurant. General knowledge of liquors and wines. Language Skills: Excellent verbal communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Work Environment: Work is generally performed at the bar area.

Job Description Summary: Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan. The Reservation Sales Agent for PGA National Resort responsibilities: Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings. Complete initial and ongoing training programs required. Providing information about local features, such as shopping, dining, nightlife, and recreational destinations. Apply professional sales techniques using approved conversation flow guidelines. Maintaining current knowledge of all resort and spa offerings and hours of operation. Upselling resort rooms and spa services Coordinating with other departments in order to ensure a "Championship Experience" to all guests. Maintain data entry accuracy and attention to detail with systems. Ability to progress through various training levels. Meet department and individual metrics (such as revenue, conversion, and quality standards). Ability to handle escalated or complex calls, while striving for the highest level of customer service. Selling gift cards. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings. Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful. A flexible schedule may be required to include weekends, holidays, and various shifts. Qualifications High school diploma or equivalent required. Hospitality or call center experience in a fast-paced, high volume, service environment. On-site presence is required for this position. Strong customer experience required. Candidate must have the ability to speak, read and write English fluently, bilingual a plus. Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus. Language Skills: Excellent verbal communication skills. Ability to communicate and work well with fellow employees. Excellent communications skills, organization skills and time management required. Ability to manage multiple tasks effectively. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails. Might regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine.

Job Description Summary: Cleans and services guest rooms as assigned. Keeps all areas free of safety hazards and performs all duties in a safe and efficient manner. Essential Job Functions: Include the following. Other duties may be assigned. Receives work assignment from the dispatcher. Signs out room keys from security. Checks cart for correct supplies. Cleans guest rooms according to prescribed procedures in the following order: early service requests, VIP's, check out rooms and occupied rooms. Reports any discrepancies in room status to floor supervisor. Turns in Lost and Found Items following the standard procedure. Reports to the floor supervisor any room that was not done and why. Reports to floor supervisor any repairs or maintenance work that may be needed in the guest rooms. Completes special daily work assignments. Assists house person in turning mattresses if necessary. Does P.M. room check if necessary. Fills out assignment sheet as each room is completed. Performs other duties assigned by supervisor, Director of Housekeeping, Assistant Director of Housekeeping, or Manager on Duty. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and/or Experience: High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands: The job duties include but are not limited to: performing heavy cleaning; high and low dusting; transporting objects weighing up to 60 pounds; a great amount of walking in all types of weather and lifting, standing and bending up to 8+ hours daily. Daily movement with the housekeeping cart with supplies, linen cart, vacuum cleaner, and small hotel room furniture. The employee frequently is required to climb or balance and stoop, kneel, crouch or crawl. Work Environment: The duties of this position are primarily performed in indoor climate conditions moving from room to room.

Job Description Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, the Bellperson is responsible for being professional, friendly and helpful using the “Five Hospitality Standards” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname. Essential Job Functions: Include the following. Other duties may be assigned. Greet all guests upon arrival. Assist guests with luggage to their rooms promptly when checking in and out. Promote all hotel functions and facilities. Inform incoming guests on the following, while assisting them to their room: storage area, restaurant hours of operation, location of vending/ice machines, concierge event of the evening, health club information, emergency procedures, equipment and exit paths. Once in room, provide guest information on amenities, telephone, television channels and procedure for charging item to one's rooms, door lock and key use, etc. Assist guests by taking luggage to the curb to meet their transportation. Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants). Polish and clean bell carts daily. Submit all lost and found articles accompanied by a Lost and Found report. Assist guests into automobiles or taxicab. (Keep white zone clear.) Check and secure guest's luggage until departure. Provide other assistance to guests as necessary to ensure the highest quality of service. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and Experience: High school diploma or equivalent. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, bend and use hands to push, pull, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee must have the ability to lift to 75 pounds at a time. Work Environment: Employee will be walking in and out of the resort all day in any weather condition.

Job Description Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Greet all guests upon arrival with a warm welcome. Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests. Be able to rectify problems with guest or co-workers in a diplomatic and timely manner. Give the guest undivided attention while handling information/requests. Promote all hotel functions and facilities. Assist guest to understand their folios upon check out and rectify any billing issues presented. Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations. Be able to make guest reservations for Hotel, Spa, Golf and Dining. Actively engage guests at all times, greet all guests in passing Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion. Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction. Cash handling experience is an asset. Deposit all monies taken in during your shift according to the procedures. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants). Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa. Be able to maintain enough supplies at the desk for the day's use. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Submit all lost and found articles accompanied by a Lost and Found report. Be able to communicate with other departments to collaborate resolutions to issues presented. Be able to answer the phone according to the procedures. Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest. Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership. Provide other assistance to guests as necessary to ensure the highest quality of service. Must be able to work a flexible schedule including day/night shifts, weekends and holidays PBX Skills: Familiar with property, departments, hours of operation, and services & daily events of the resort. Answer phone calls within 3 rings using proper greeting and etiquette. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies. Ability to make long distance, international, or special billing telephone calls. Monitor/respond to guest written requests via email / Zingle messaging service. Answer basic Front Office related questions. Properly send, receive, and log faxes in a timely manner. Properly accept, log, and maintain guest mail in an organized manner. Report, log, and follow-up on telephone equipment malfunctions. Confirm, log, and deliver wake-up calls Use and explain the use of TDD equipment for hearing impaired. Assist team in completing daily responsibilities. Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Parkland is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Qualifications, Experience and Skill Requirements: * Must have strong communication and interpersonal skills * Must be coachable and have basic computer skills * Must be dependable and have a strong work ethic * Knowledge about the game of golf is required General Description of Duties and Responsibilities: Here at Parkland, our Golf Professionals pride themselves in maintaining high levels of visibility and engagement with our members and their guests. When acting as an "Inside" staff member * Perform clerk/cashier like duties * Responsible for processing customer reservations for guests of the golf course * Provides customer service to arriving guests to help expedite check-in process * Arranges and displays golf shop inventory as necessary and directed * Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained * Assists in maintaining a clean, safe workplace * Assists in reconciliation of accounts receivable charges to daily register at the closing of the day * Ensure property and its amenities are secured daily * Assist with set-up of equipment and golf carts * Assist with set-up of golf tournaments in Golf Genius * Perform related duties as assigned by Head Professional When acting as an "Outside" staff member * Perform Starter/Ranger like duties * Responsible for welcoming and greeting of guests and players in a friendly manner * Explaining rules and course etiquette to all groups if needed * Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing * Facilitate orderly and timely pace of play of groups to prevent delays * Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary * Ensure property and it's amenities are secured daily * Perform related duties as assigned by Head Professional

Job DescriptionPOSITION OBJECTIVE The Spa Facilitator is responsible for maintaining the cleanliness, organization, and overall guest experience within the spa, locker rooms, pool area, and relaxation spaces. The Spa Facilitator plays a key role in supporting the daily operations of the spa and ensuring guests always receive Five-Star service. ESSENTIAL JOB FUNCTIONS Spa Operations Maintain cleanliness and presentation of the spa locker rooms, lounges, Rasul. Pool, and all common spa areas. Replenish amenities, towels, and supplies throughout the day. Greeting guests warmly, provide directions, and offer assistance in a courteous and professional manner. Ensure that all guests are consistently provided with Forbes Five-Star service and support. Address guests needs promptly and courteously; escalate concerns to management as needed. Support spa staff and providers with setup, breakdown, and restocking as necessary. Participate in group booking preparations as directed by spa leadership. Assist with special spa events and seasonal setup as needed. Systems and Maintenance Follow all Spa SOPs related to cleaning, stocking, and guest service. Report any maintenance concerns promptly to management. Support inventory control by notifying supervisors of low stock levels. Team Support Work cooperatively with fellow team members to ensure the spa operates smoothly. Follow daily, weekly, and monthly cleaning checklists. Communicate effectively with Spa Concierge, Technicians, and Management. Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel; must be able to lift and move up to 25 pounds. The employee must be able to see differences between widths and length lines such as those on graphs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE High School Diploma Previous Spa/Hospitality experience Customer care or relations experience WORK ENVIRONMENT Must be able to work effectively in a fast-paced, guest-facing environment. Ability to multitask and manage frequent interruptions. Must maintain a polished and professional appearance and demeanor. Must be available to work weekends, holidays, and varied shifts based on business needs.