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The Technical Support Manager salary in the U.S. averages $106,760 annually. This figure can vary based on location, industry, and experience level. For instance, states such as California and New York offer some of the highest salaries, reflecting the demand for skilled professionals in these regions. Additionally, industries like technology and finance tend to provide higher compensation compared to others.
Technical Support Managers also benefit from various career advancement opportunities, including roles in project management or IT leadership. In addition, gaining certifications in relevant technologies can enhance earning potential and job prospects. The path to becoming a Technical Support Manager typically requires a mix of technical knowledge and interpersonal skills, making this role both rewarding and challenging.
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The average technical support manager salary in California, Nevada, and Michigan are the highest in the U.S. The lowest average technical support manager salary states are Hawaii, Florida, and Alabama.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Nevada | $127,855 | $61.47 |
| 2 | California | $136,233 | $65.50 |
| 3 | Michigan | $120,634 | $58.00 |
| 4 | Washington | $120,507 | $57.94 |
| 5 | North Carolina | $112,309 | $53.99 |
| 6 | District of Columbia | $119,715 | $57.56 |
| 7 | Rhode Island | $111,507 | $53.61 |
| 8 | Vermont | $113,594 | $54.61 |
| 9 | Utah | $104,930 | $50.45 |
| 10 | Connecticut | $117,156 | $56.33 |
| 11 | New Jersey | $120,040 | $57.71 |
| 12 | Pennsylvania | $105,280 | $50.62 |
| 13 | Kentucky | $115,395 | $55.48 |
| 14 | Indiana | $112,346 | $54.01 |
| 15 | North Dakota | $99,778 | $47.97 |
| 16 | New York | $105,737 | $50.84 |
| 17 | Massachusetts | $113,873 | $54.75 |
| 18 | Oregon | $104,691 | $50.33 |
| 19 | Texas | $99,453 | $47.81 |
| 20 | Virginia | $104,686 | $50.33 |
| 21 | Oklahoma | $96,310 | $46.30 |
| 22 | Missouri | $92,095 | $44.28 |
| 23 | Arizona | $100,199 | $48.17 |
| 24 | Ohio | $93,570 | $44.99 |
| 25 | Tennessee | $95,487 | $45.91 |
| 26 | New Mexico | $88,829 | $42.71 |
| 27 | Illinois | $93,172 | $44.79 |
| 28 | Delaware | $96,996 | $46.63 |
| 29 | South Dakota | $87,416 | $42.03 |
| 30 | West Virginia | $93,833 | $45.11 |
| 31 | Wisconsin | $92,076 | $44.27 |
| 32 | Minnesota | $93,418 | $44.91 |
| 33 | Nebraska | $89,447 | $43.00 |
| 34 | New Hampshire | $95,806 | $46.06 |
| 35 | Georgia | $90,905 | $43.70 |
| 36 | South Carolina | $86,219 | $41.45 |
| 37 | Iowa | $91,373 | $43.93 |
| 38 | Maryland | $97,641 | $46.94 |
| 39 | Maine | $93,655 | $45.03 |
| 40 | Idaho | $90,975 | $43.74 |
| 41 | Alaska | $88,149 | $42.38 |
| 42 | Arkansas | $79,573 | $38.26 |
| 43 | Colorado | $85,542 | $41.13 |
| 44 | Montana | $88,951 | $42.76 |
| 45 | Kansas | $86,421 | $41.55 |
| 46 | Mississippi | $78,872 | $37.92 |
| 47 | Louisiana | $80,012 | $38.47 |
| 48 | Florida | $80,813 | $38.85 |
| 49 | Wyoming | $86,009 | $41.35 |
| 50 | Alabama | $80,136 | $38.53 |
| 51 | Hawaii | $84,829 | $40.78 |
The highest-paying cities for technical support managers are Novato, CA, Las Vegas, NV, and Seattle, WA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Novato, CA | $148,265 | $71.28 |
| 2 | Las Vegas, NV | $127,092 | $61.10 |
| 3 | Seattle, WA | $121,449 | $58.39 |
| 4 | Detroit, MI | $120,963 | $58.16 |
| 5 | Newark, NJ | $120,160 | $57.77 |
| 6 | Washington, DC | $119,809 | $57.60 |
| 7 | Durham, NC | $114,205 | $54.91 |
| 8 | Needham, MA | $113,943 | $54.78 |
| 9 | Indianapolis, IN | $112,136 | $53.91 |
| 10 | New York, NY | $105,883 | $50.91 |
| 11 | Philadelphia, PA | $105,693 | $50.81 |
| 12 | Salt Lake City, UT | $104,203 | $50.10 |
| 13 | Hillsboro, OR | $104,076 | $50.04 |
| 14 | Phoenix, AZ | $100,507 | $48.32 |
| 15 | Irving, TX | $99,929 | $48.04 |
| 16 | Baltimore, MD | $97,808 | $47.02 |
| 17 | Tulsa, OK | $96,400 | $46.35 |
| 18 | Chicago, IL | $93,636 | $45.02 |
| 19 | Minneapolis, MN | $93,506 | $44.95 |
| 20 | Atlanta, GA | $91,782 | $44.13 |
A technical support manager's salary ranges from $76,000 a year at the 10th percentile to $148,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $148,000 | $12,333 | $71 |
| 75th Percentile | $127,000 | $10,583 | $61 |
| Average | $106,760 | $8,897 | $51 |
| 25th Percentile | $89,000 | $7,417 | $43 |
| 10th Percentile | $76,000 | $6,333 | $37 |
The highest paying types of technical support managers are technical director, technical manager, and technical operations manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Information Technology Technical Services Manager | $114,021 | $9,502 | $54.82 | 209,334 |
| Lead Support Technician | $95,420 | $7,952 | $45.88 | 115,952 |
| Technical Director | $131,719 | $10,977 | $63.33 | 77,550 |
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Customer Support Manager | $91,598 | $7,633 | $44.04 | 128,995 |
Top companies hiring technical support managers now:
Technical support manager salaries at BitGo and Juniper Networks are the highest-paying according to our most recent salary estimates. In addition, the average technical support manager salary at companies like Applied Materials and Palo Alto Networks are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | BitGo | $135,617 | $65.20 |
| 2 | Juniper Networks | $133,726 | $64.29 |
| 3 | Applied Materials | $132,519 | $63.71 |
| 4 | Palo Alto Networks | $132,355 | $63.63 |
| 5 | PayPal | $131,956 | $63.44 |
| 6 | Investments & Wealth Institute | $130,002 | $62.50 |
| 7 | ResMed | $129,071 | $62.05 |
| 8 | Microsoft | $128,920 | $61.98 |
| 9 | FUJIFILM Diosynth Biotechnologies | $128,618 | $61.84 |
| 10 | Novo Nordisk | $128,470 | $61.76 |
| 11 | A10 Networks | $128,242 | $61.65 |
| 12 | BMC Software | $127,887 | $61.48 |
| 13 | Infinera | $127,684 | $61.39 |
| 14 | Victory Capital | $127,621 | $61.36 |
| 15 | NetApp | $126,658 | $60.89 |
| 16 | Dell | $126,501 | $60.82 |
| 17 | UBS | $125,860 | $60.51 |
| 18 | VMware | $125,457 | $60.32 |
| 19 | ServiceNow | $125,306 | $60.24 |
| 20 | Riverbed Holdings, Inc. | $125,018 | $60.10 |
The average technical support manager salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $107,173 | $51.53 |
| 2 | Finance | $106,306 | $51.11 |
| 3 | Manufacturing | $102,539 | $49.30 |
| 4 | Insurance | $93,740 | $45.07 |
| 5 | Telecommunication | $86,541 | $41.61 |
The average technical support manager salary has risen by $16,314 over the last ten years. In 2014, the average technical support manager earned $90,446 annually, but today, they earn $106,760 a year. That works out to a 9% change in pay for technical support managers over the last decade.
Compare technical support manager salaries for cities or states with the national average over time.
Compare technical support manager salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $107,000 | $51.33 | +3.3% |
| 2024 | $103,000 | $49.64 | +2.3% |
| 2023 | $101,000 | $48.51 | +1.5% |
| 2022 | $99,400 | $47.78 | +1.6% |
| 2021 | $97,800 | $47.00 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Interface Ai | Head of Technical Support/Tam | San Jose, CA | 06/27/2025 | $145,000 |
| PDS Defense | Tech-Support 3-Incident Manager | Annapolis, MD | 06/26/2025 | $60,523 |
| Compucom | Technical Support Manager | Phoenix, AZ | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Oklahoma City, OK | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Springfield, IL | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Urban Honolulu, HI | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Annapolis, MD | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Nashville, TN | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Sacramento, CA | 06/25/2025 | $41,250 |
| Compucom | Technical Support Manager | Montgomery, AL | 06/25/2025 | $41,250 |
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