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What is a sales development representative and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Dr. LIsa Gardner Ph.D.,
John Cicala Ph.D.
introduction image

A sales development representative (SDR) is a person responsible for generating new business opportunities through outbound prospecting. They use various communication channels to reach out to potential customers and qualify them as leads for the sales team. SDRs work with marketing to ensure that they generate high-quality leads and fit the ideal customer profile. They also build a pipeline of qualified opportunities that can be passed on to the sales team to close deals.

What general advice would you give to a sales development representative?

Dr. LIsa Gardner Ph.D.

Program Director, Eastern Kentucky University

"-Be open to new opportunities, even if the options do not match up perfectly with your college major.
-Find a mentor. Also, be a mentor.
-Keep learning. Read, read, read. Listen to informative podcasts. Take classes, attend conferences, and keep refreshing what you know because the world is changing rapidly, so what you need to know keeps changing.
-Volunteer with a non-profit. This will extend your social circle, perhaps give you a chance to gain skills other than those you develop at work and make you a more interesting person.
-Don't be afraid of change, especially if the change is inevitable."
ScoreSales Development RepresentativeUS Average
Salary
4.0

Avg. Salary $51,504

Avg. Salary $59,228

Stability level
7.1

Growth rate 4%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.23%

Asian 5.21%

Black or African American 3.89%

Hispanic or Latino 14.54%

Unknown 3.72%

White 72.41%

Gender

female 36.87%

male 63.13%

Age - 48
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48
Stress level
7.1

Stress level is high

7.1 - high

Complexity level
8.4

Complexity level is challenging

7 - challenging

Work life balance
4.9

Work life balance is fair

6.4 - fair

What are the pros and cons of being a sales development representative?

Pros

  • Exposure to different industries and markets

  • Ability to work with a team and build relationships

  • Opportunity to interact with different levels of decision-makers

  • Training and support provided by the company

  • Ability to work remotely or in an office environment

Cons

  • Can be repetitive and monotonous

  • High turnover rates in the industry

  • Challenging to balance competing priorities and tasks

  • Often requires working outside of regular business hours

  • Can be difficult to maintain a work-life balance.

Sales development representative career paths

Key steps to become a sales development representative

  1. Explore sales development representative education requirements

    Most common sales development representative degrees

    Bachelor's

    82.7 %

    Associate

    8.3 %

    Master's

    4.1 %
  2. Start to develop specific sales development representative skills

    SkillsPercentages
    SDR11.15%
    Lead Generation5.84%
    Customer Service5.54%
    Account Executives5.46%
    Linkedin4.66%
  3. Complete relevant sales development representative training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales development representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales development representative based on U.S. Bureau of Labor Statistics data and data from real sales development representative resumes.
  4. Research sales development representative duties and responsibilities

    • Manage organization website and Facebook page; writing articles for websites and newsletters.
    • Develop social media strategies for Facebook, LinkedIn, and emerging social networks, generating leads.
    • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
    • supply chain management and procurement software (SaaS).
  5. Prepare your sales development representative resume

    When your background is strong enough, you can start writing your sales development representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales development representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable sales development representative resume templates

    Build a professional sales development representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your sales development representative resume.
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
    Sales Development Representative Resume
  6. Apply for sales development representative jobs

    Now it's time to start searching for a sales development representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first sales development representative job

Zippi

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Average sales development representative salary

The average sales development representative salary in the United States is $51,504 per year or $25 per hour. Sales development representative salaries range between $34,000 and $77,000 per year.

Average sales development representative salary
$51,504 Yearly
$24.76 hourly

What am I worth?

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How do sales development representatives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Sales development representative reviews

profile
A zippia user wrote a review on Sep 2021
Pros

Cultivating relationships with customers and accessing customers needs , I like solving their problems with the product or service that I am pre selling to them before passing the lead to a sales executive.

Cons

I am passionate about my role as a BDR and there is nothing that I don't like. I don't like to be put in a box so to speak I enjoy reaching high and don't like to limited.


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A zippia user wrote a review on Jul 2020
Pros

Pay was consistent and you pick your own rate based on the commission you choose to bring in. Spending so much time together created a bond between the team where uplifting one another on bad days became part of the job. I guess it depends on your particular work environment but the bonds created kept us going.


profile
A zippia user wrote a review on Jun 2020
Pros

Communicating and helping my clients.

Cons

The travel was extensive. Sometimes. It took more than month to close a deaĺ.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.