Security engineer jobs in Concord, CA

NO SPONSORSHIP - NO OPT Cybersecurity Engineer / Architect BILL RATE: Open - C2C or W2 DURATION: 1 YEAR OR LONGER The manager is looking for someone out of a large enterprise environment and is a true architect with engineering skills. Highly technical and applications and infrastructure focused is key platform applications storage network virtualization cloud azure and mobile security The Cyber Security Engineer will be responsible for the planning, development and implementation of enterprise information security solutions (such as authentication and authorization, public key infrastructure, data loss prevention, and security event information management) to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Skills/Experience: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Mandatory Technical Skills: Experience with healthcare data systems or claims management platforms Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Additional Technical Skills: Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are. We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right! Job Description We are seeking a skilled Governance, Risk, and Compliance (GRC) Engineer to strengthen our security posture and ensure adherence to healthcare regulations. The GRC Engineer will play a vital role in designing, implementing, and maintaining risk management processes, compliance frameworks, and policies that align with healthcare regulations such as HIPAA and HITECH. The ideal candidate will have experience with tools like SAI360, CyberArk, and other compliance and security platforms. Job Responsibilities: Develop, implement, and maintain GRC policies, processes, and controls in alignment with industry best practices and regulatory requirements (e.g., HIPAA, HITECH, NIST, ISO 27001). Perform risk assessments and develop mitigation strategies for identified security risks. Administer and optimize SAI360 for governance, risk management, and compliance activities, including reporting and policy management. Collaborate with cross-functional teams to ensure new projects and systems are designed with security and compliance in mind. Monitor and report on compliance status, identifying gaps and proposing remediation strategies. Oversee third-party vendor risk assessments and ensure adherence to security requirements. Support internal and external audits by providing documentation, evidence, and responses to audit findings. Conduct security awareness training programs and promote a culture of compliance within the organization. Required Experience/Skills/Knowledge: 5+ years of experience in Governance, Risk, and Compliance roles or a related field. Strong knowledge of healthcare regulations, including HIPAA, HITECH, and other relevant standards. Proficiency in GRC tools such as SAI360 for compliance and risk management. Experience with privileged access management tools like CyberArk. Solid understanding of risk assessment methodologies and security frameworks, including NIST CSF, ISO 27001, or COBIT. Excellent communication and collaboration skills to engage with technical and non-technical stakeholders. Strong analytical and organizational skills with attention to detail. This role is critical in maintaining our organization's compliance with healthcare security standards and reducing risk exposure. Required Education: Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. Equivalent work experience may be considered in lieu of a degree.

We are seeking a Cybersecurity Risk Analyst to support managing and mitigating security risks across processes, technologies, and cloud environments. The ideal candidate will combine technical expertise, business acumen, and cybersecurity experience to advise partners, assess risks, and drive improvements in secure operations. This role requires hands on experience with Kusto Query Language (KQL), cloud security, and risk assessment, as well as the ability to communicate effectively with stakeholders at all levels. Must be local to San Francisco or Los Angeles (LA) or Salt Lake City (SLC). Responsibilities: Support risk strategies by identifying and mitigating security risks in bank systems and processes. Apply and interpret security policies, provide guidance and input on policy enhancements. Advise business and technical partners on security controls, procedures, and best practices. Assess cloud and on-prem environments to identify risks and recommend control improvements. Conduct security control assessments, document findings, and develop actionable remediation plans. Evaluate third-party vendors to determine shared security responsibilities and associated risks. Communicate security risks and mitigation strategies effectively to technical teams and executives. Collaborate across teams to drive secure operations and deliver results in a fast-paced environment. Qualifications: Bachelor's degree in Cybersecurity, Information Security, Computer Science, or related technical discipline (or equivalent experience). 3+ years of experience in cybersecurity, information security, or technology risk management. Proficiency in Kusto Query Language (KQL) for data analysis, log correlation, and threat detection. In-depth understanding of security frameworks such as NIST, ISO 27001, or FedRAMP. Demonstrated experience assessing and improving security posture across Cloud (Azure, AWS) and on-premises environments. Proven ability to conduct security control assessments, identify risk exposures, and develop actionable remediation plans. Skilled at translating technical security concepts into clear, business-relevant insights for stakeholders and executives. Excellent communication, collaboration, and interpersonal skills, with a focus on building trusted partnerships across technical and business teams. Strong organizational and analytical skills, with the ability to manage multiple initiatives in a fast-paced, results-driven environment.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

The Endpoint Security Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments. Key Responsibilities: 1. Endpoint Security Architecture & Design Review and enhance endpoint architecture, including AV, EDR solutions. Evaluate endpoint configuration, control enforcement, coverage, and security baselines. Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB. Review architectural components, telemetry flow, and sensor deployment methodology. Validate data exchange between endpoint security tools and central monitoring systems. 2. Policy & Governance Ensure endpoint security operations align with organizational security policies. Review and update endpoint security policies aligned with NIST standards. Validate roles & responsibilities across IT, SecOps, and endpoint management teams. Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance. 3. Endpoint Operations & Integration Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls. Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices. Validate tagging, categorization, and asset mapping across EDR platforms and CMDB. Check integration with NAC, SIEM, AD, vulnerability management, and patching tools. 4. Risk Management, Patching & Compliance Review patch management and vulnerability remediation processes across endpoints. Verify endpoint compliance monitoring, dashboards, and alerting workflows. Assess patching SLAs, automation processes, and compliance reporting. Skills & Qualifications Technical Skills Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne). Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools. Solid understanding of SIEM/SOAR platforms and AD integration. Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening. Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.). Experience designing endpoint security architectures for large enterprises.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Principal Network Security Engineer at Palo Alto Networks, you'll be a pivotal force in defining and securing our global network infrastructure. Based at our Santa Clara headquarters, this position is for a highly experienced and innovative engineer who excels in fast-paced environments and is passionate about architecting, building, and optimizing secure, scalable, and reliable network solutions. You'll operate as a recognized authority within your domain, providing technical leadership and driving the evolution of our enterprise-grade security controls. This role demands a forward-thinking mindset, deep technical expertise, and a relentless drive for automation and continuous improvement. If you're ready to spearhead critical initiatives and make a profound, company-wide impact, this is your opportunity. Your Impact Architect, implement, and maintain advanced network security architectures across our global infrastructure, influencing long-term strategic direction. Define, develop, and enforce enterprise-wide security policies, including segmentation, access control, and traffic inspection, serving as a subject matter expert. Drive integration of security into all layers of network design, collaborating extensively with security, infrastructure, and IT teams. Proactively identify vulnerabilities and lead complex remediation efforts across on-prem and cloud environments, setting best practices. Leverage Palo Alto Networks products and third-party platforms to enhance network visibility, protection, and threat intelligence. Champion and implement advanced network security automation using scripting, CI/CD pipelines, and infrastructure-as-code best practices, setting the technical direction. Lead major incident response efforts for network security events, ensuring rapid resolution and comprehensive stakeholder communication. Provide technical mentorship to senior engineers, contribute significantly to our architectural standards, and foster a strong security-first culture. Qualifications Your Experience 12+ years of progressive experience in enterprise networking and network security engineering, with a demonstrable track record of leadership in large-scale environments. Exceptional expertise in firewall technologies, VPN, IDS/IPS, NAC, and advanced microsegmentation strategies. A deep and proven background with Palo Alto Networks products and platforms is highly preferred. Extensive hands-on experience architecting and implementing security automation and infrastructure-as-code frameworks (Terraform, Ansible, Python, etc.). Mastery of routing, switching, and TCP/IP protocols; significant experience with Arista, Juniper, or equivalent enterprise-grade network hardware. Expert-level understanding of Zero Trust architecture principles and advanced cloud security models (AWS, Azure, GCP). Experience with leveraging AI/ML tools to simplify operational task and build auto-healing capabilities. Superior troubleshooting and analytical skills to diagnose and resolve the most complex security issues. Exceptional communication and technical leadership skills with a proven ability to drive cross-functional collaboration and influence strategic decisions. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools that enable our global teams to be on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $154,000YR - $249,500/YR.The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

About Company, Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. We're hiring Senior Backend Engineer - Cloud Security in Sunnyvale, CA What You Will Do Build containerized microservices and related components for a multi-tenant, distributed system that ingests and processes real-time cloud events, system telemetry, and network data across major cloud platforms. Your work will enable customers to detect risks and strengthen their cloud security posture. Mentor junior engineers, interns, and new graduates, helping them develop strong technical skills and become effective contributors. Write production-quality software primarily in Java using Spring Boot, and work extensively with Kafka, SQL, and other data interfaces. Work within a Kubernetes-based service infrastructure, while learning new technologies as needed. Take ownership of major features and subsystems through the entire development lifecycle-requirements, design, implementation, deployment, and customer adoption. Participate in operational responsibilities, gaining firsthand experience with real-world performance, reliability, and support scenarios-informing how you design and build better systems. Prioritize quality at every stage, performing thorough developer testing, functional validation, integration checks, and performance testing to ensure highly resilient systems. Collaborate closely with Product Management to review, refine, and finalize requirements. Develop a deep understanding of customer needs by engaging with peers, stakeholders, and real-world use cases. What You Bring Bachelor's degree in computer science or similar (Master's preferred). 5+ years of experience building scalable, distributed systems. Passion for software engineering, continuous learning, and working in a collaborative environment. Hands-on experience with AWS, Azure, or GCP, with strong familiarity at the API/programming level. Experience with networking and/or security concepts is a plus. Experience developing containerized services on Kubernetes is strongly desired. Strong programming experience in Java/Spring Boot or Golang. Experience building or using REST APIs. Knowledge of infrastructure-as-code tools such as CloudFormation, Terraform, or Ansible is a plus. Understanding of TCP/IP networking fundamentals. Experience developing in Unix/Linux environments. Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment

Sr. Web Security/Penetration Testing Engineer (Web Application) Fremont, CA remote (Local candidate who can be in the client office weekly or Bi-weekly) Long Term **Need atleast 10+yrs. work experience candidate Pay rate" $Best/hr on W2 Skills: Must have advanced knowledge web application penetration testing. Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. In-depth knowledge of OWASP Top 10 and other frameworks. Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows

Role: Cybersecurity Manager Duration: 6+ months Summary: The Cybersecurity Manager leads global cybersecurity operations, incident response, cloud security, and vulnerability management across IT, OT, and cloud environments. This role drives security maturity, manages SOC functions, and ensures compliance with frameworks like ISO 27001, NIST, and ITAR. Key Responsibilities:Lead cybersecurity operations, including SOC oversight, threat detection, and endpoint security. Manage incident response for ransomware, APT, insider threats, and major security events. Oversee vulnerability and patch management programs (Tenable, Automox, CrowdStrike). Strengthen cloud and identity security across Azure, Entra ID, and Microsoft 365. Implement Zero Trust architecture and secure configuration standards. Support compliance efforts (ISO 27001, NIST CSF/800-53/171, ITAR, GDPR, HIPAA, PCI). Lead global cybersecurity teams, contractors, and MSSP partners. Provide executive-level reporting on risk posture, incidents, and security metrics. Requirements:10+ years of cybersecurity experience with leadership responsibilities. Strong background in SOC operations, IR, EDR, SIEM/SOAR, and cloud security. Hands-on experience with Sentinel, XSOAR, CrowdStrike, Defender, Tenable. Knowledge of ISO 27001, NIST, ITAR, and broader regulatory frameworks. Strong communication, team leadership, and cross-functional collaboration skills.

We are seeking highly skilled OpenStack and Nutanix Administrators to join our IT Infrastructure team. This role is crucial in managing, optimizing, and ensuring the seamless operation of cloud and hyper-converged infrastructure environments. The ideal candidates will possess strong technical expertise, excellent problem-solving skills, and a proven ability to work in dynamic environments. Key Responsibilities - Deploy, configure, and maintain OpenStack cloud environments and Nutanix hyper-converged infrastructure. - Monitor system performance, troubleshoot issues, and ensure high availability of services. - Design and implement scalable solutions to meet organizational needs. - Collaborate with cross-functional teams to align infrastructure with business objectives. - Perform upgrades, patches, and routine maintenance for OpenStack and Nutanix systems. - Develop automation scripts for efficient system management using tools like Ansible, Terraform and Pulumi. - Ensure compliance with security standards and implement best practices for data protection. - Document processes, configurations, and troubleshooting steps for knowledge sharing. Qualifications - Bachelors in Computer Science (or related field) and 6 - 9 years of relevant experience. - Strong expertise in OpenStack architecture, deployment, and management. - Hands-on experience with Nutanix AHV, Prism Central, and related tools. - Proficiency in Linux system administration and scripting (e.g., Bash, Python). - Excellent familiarity with virtualization technologies (e.g., KVM) and container platforms (e.g., Kubernetes). - Knowledge of networking concepts such as VLANs, SDN, and load balancing. - Experience with monitoring tools like Prometheus or Nagios. - Excellent communication skills to collaborate with technical and non-technical stakeholders. - Certifications in OpenStack or Nutanix (e.g., NCP-MCI) are a plus.

Information Security Need Local to San Francisco, CA Onsite role Looking for independent folks. Top Skills: KQL - kusto query language - used by different Microsoft security tools like sentinel or defender SPL that Splunk uses General incident response actual incident tickets - resolve actual security incident tickets Requirements • Self-starter, able to readily explore and learn new areas and concepts. • Knowledge and experience normally acquired through, or equivalent to, the completion of a Computer Science or Computer Engineering Bachelor's degree with a minimum of 5 years of job-related experience. • Degrees in Computer Science or Engineering and/or relevant technically focused certifications in Cloud and/or enterprise security architecture such as GCAD or GDSA are advantageous Experience with • AWS commercial or government cloud • Experience securing critical workloads in a cloud environment. • Knowledge and experience with Databricks, Starburst, Collibra and Immuta is advantageous. Job Role Summary Lead and produce system threat models for integration of commercial components into a data lake platform. Help design secure cloud architectures. Propose effective security controls within the environment and identify and mitigate security vulnerabilities. Simplify complex security topics, lead discussion in technical and business teams, communicate risk accurately. Skills • Able to create AWS secure cloud architecture designs • Understand current security threats, techniques, and landscape • System threat modeling of applications and platforms • Able to identify and provide mitigation for security vulnerabilities within applications and application environments based on threat models. • Able to simplify complex security topics for consumption and critical decision making. • Clear and accurate communication • Able to lead/direct discussions with technical and business teams to achieve common goals. • Able to work well within a team and support team goals • Understand cyber security frameworks such as NIST 800-53 • Ability to work on a geographically distributed team across multiple time zones • Familiarity with SAFe a plus Responsibilities • Evolve and mature our models, templates, standards and procedures related to secure application development and secure application and cloud architecture. Ensure these artifacts are in alignment with FRS policy and standards. • Consult with our development teams to help them align with FRS policy and standards and meet the risk appetite of the customer. • Work with members of application development teams to review and create secure application and infrastructure designs and patterns. • Assist development teams by reviewing threat models related to applications and related systems. Analyze potential business impact and exposure leading to risk, based on emerging security threats, vulnerabilities, configurations, threat actor TTPs, etc. • Evaluate CICD pipeline design, and related development team processes and help to mature and secure creation, management and utilization of pipelines. • Assist in identification and integration of security focused tooling into development and operations processes. • Support secure application architecture within the Federal Reserve System by fostering constructive dialogue and seeking resolution when confronted with discordant views. • Solicit feedback and continuously improve your knowledge, skills and capabilities related to the position. • Assist with recruiting activities and administrative work.

Security Architect / Implementation Engineer Duration: 6 Months contract with possibility of extension We are seeking a highly skilled Security Architect / Security Implementation Engineer with expertise in designing, implementing, and integrating Google Cloud Security Command Center (SCC), Chronicle SIEM, and Cybereason XDR. The candidate will be responsible for architecting the end-to-end solution, implementing GCP native security controls, integrating third-party security tools, and producing detailed design and operational documentation. Key Responsibilities: Design and architect cloud-native security controls in GCP aligned with security and compliance frameworks (CIS, ISO 27001, NIST, etc.). Implement Google Security Command Center (SCC) for threat detection, vulnerability management, and risk insights. Architect and configure Chronicle SIEM for log ingestion, correlation, and advanced threat analytics. Integrate Cybereason XDR with SCC, Chronicle, and other security tools to establish end-to-end threat detection and response workflows. Define use cases, rules, policies, and security playbooks to automate detection and response. Document the solution architecture, design decisions, configuration standards, and integration workflows. Conduct knowledge transfer sessions with security operations and support teams. Collaborate with GCP Cloud Platform teams, SOC teams, and compliance teams to align solutions with enterprise policies. Required Skills & Experience: 8-12 years of overall IT security experience with at least 4-5 years in Google Cloud Security. Proven experience with Google Security Command Center (SCC), Chronicle SIEM, and XDR platforms (Cybereason preferred). Strong knowledge of GCP IAM, VPC Service Controls, Cloud Armor, DLP, Cloud Logging, Cloud Monitoring. Hands-on experience in integrating SIEM, XDR, and native GCP security tools. Experience with Terraform, Deployment Manager, or automation frameworks for security deployment. Strong documentation and presentation skills. Security certifications preferred: Google Professional Cloud Security Engineer, GCP Professional Architect, CISSP, CISM, CCSP.

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards, including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10. About Position Role:Senior Network Security Engineer Location: Mountain View CA Experience: 10+ years Job Type: Full Time & Contract Mandatory Skills: Zscaler, Palo Alto, Network Security Engineering, AWS We are seeking a highly motivated and experienced Senior Network Security Engineer to join our growing team. This critical role will be responsible for the design, implementation, and maintenance of complex network infrastructure, with a strong emphasis on cloud integration, security, and automation. The ideal candidate will possess a deep understanding of networking principles, hands-on experience with AWS, a scripting proficiency in Python, and expertise in cybersecurity best practices, particularly with AWS, Palo Alto Networks and Zscaler security solutions. Expertise You'll Bring Palo Alto Networks certifications (e.g., PCNSE). Zscaler certifications. AWS certifications (e.g., AWS Certified Advanced Networking - Specialty). Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Experience with container networking (e.g., Kubernetes). Knowledge of other cloud platforms (Azure, GCP). Certified Information Systems Security Professional (CISSP) Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in network engineering. Deep understanding of networking protocols (TCP/IP) Hands-on experience with Palo Alto Networks firewalls and security appliances. Expertise in Zscaler (ZIA/ZPA/ZDX) administration and configuration. Solid understanding of cybersecurity principles and best practices. Experience with network monitoring and troubleshooting tools. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Extensive experience with AWS networking services (VPC, Transit Gateway, Direct Connect, etc.). Strong scripting skills in Python for network automation. Good to have AWS development and microservices automation experience. What You'll Do Design, implement, and manage our hybrid cloud and on-premises network infrastructure. Implement and manage network security solutions, including firewalls (Palo Alto Networks), secure web gateways (Zscaler), and intrusion detection/prevention systems. Monitor network performance and troubleshoot network issues. Proactively identify and mitigate security vulnerabilities. Collaborate with other teams to ensure network connectivity and performance. Create and maintain network documentation. Participate in on-call rotation for network support. Mentor and guide junior network engineers. Stay current with the latest networking technologies and security threats. Lead the migration and integration of network services into AWS. Develop and maintain network automation scripts using Python. Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry's best Let's unleash your full potential at Persistent - persistent.com/careers For more details, please contact Bharath Veluru (bharath_*********************) “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Job Title: Security Engineer (Mergers & Acquisitions Team) ⏳ Duration: 6 Months MUST HAVE SKILL : 5+ years of proven hands-on Network Security & Administration experience, including firewall management, security controls, and infrastructure protection. Strong hands-on expertise with enterprise-grade firewalls and security appliances from Cisco, Checkpoint, and Palo Alto. Solid Cloud Security experience, including securing hybrid environments, cloud networking, and cloud-based security controls. Deep understanding of encryption and secure connectivity, including TLS/SSL for web traffic, IPsec, and VPN technologies. Certifications : CCNA (Network), CCNP (Security) Job Overview We are seeking an experienced Security Engineer to support Mergers & Acquisitions (M&A) security integration efforts. This role focuses on designing, deploying, and troubleshooting security appliances and controls to securely integrate acquired companies into the existing enterprise network. The ideal candidate will have hands-on expertise with firewalls, security tools, cloud security, and enterprise infrastructure. You will collaborate closely with network, security, and IT teams to ensure seamless integration, maintain business continuity, and uplift the overall security posture. Key Responsibilities • Design & Implementation Deploy new security appliances and complete all configuration, logging, and auditing requirements. Conduct site-by-site assessments and prepare Bill of Materials (BOM) for new firewalls and related equipment. Implement standard controls and approved security exceptions to meet business needs. • Configuration & Maintenance Update, patch, and register firewalls; integrate them into the global management console. Deploy security rule sets, filtering, logging, and audit capabilities in alignment with SOC requirements. Understand custom security needs for each acquired entity and build required policy sets. • Assessment, Monitoring & Troubleshooting Assess current security posture and review reports from internal/external scanning tools. Manage vulnerability scanning, data scanning, and remediation. Troubleshoot firewall issues and analyze security events while coordinating with network teams. • Documentation & Compliance Maintain accurate documentation, network diagrams, configuration logs, and ensure compliance with security standards and best practices. • Collaboration & Support Work closely with networking, systems, and application teams. Liaise with vendors, service providers, and internal teams to support integration and operational requirements. • Capacity Planning Conduct capacity analysis to ensure scalability of security infrastructure as growth continues. • Security Integration Strategy & Roadmapping Build 30/60/90-day security integration plans for newly acquired companies. Create phased upgrade plans, firewall migration paths, and endpoint remediation strategies. Align integration work with long-term enterprise architecture and identify key security priorities. • Automation Automate recurring tasks including vulnerability log analysis, data scanning, reporting, and other routine activities. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field. 5+ years of hands-on security engineering or network security administration experience. Certifications (Preferred) Cisco: CCNA, CCNP Security Checkpoint: CCSA Palo Alto: PCNSA, PCNSE, PCCET General: CompTIA Security+ Technical Skills Strong understanding of network concepts and administration. Deep knowledge of security appliances, software tools, discovery/assessment tools, and threat landscapes. Hands-on experience with enterprise-grade equipment from Cisco, Checkpoint, and Palo Alto. Experience with security monitoring and diagnostic tools. Knowledge of cloud networking, cloud security, and virtualization technologies. Ability to follow precise standards for designing and implementing enterprise security infrastructure. Soft Skills Strong analytical and complex problem-solving skills. Excellent written and verbal communication skills for both technical and non-technical audiences. Strong time-management and prioritization abilities. Ability to work independently and collaboratively within global, cross-cultural teams.

***We are unable to sponsor for this 6+ month straight contract role, no 3rd party candidates will be considered*** Prestigious Enterprise Company is currently seeking a Cyber Security Architect with strong Threat, Vulnerabilities, and Risk Compliance Architecture and Engineering experience. Candidate will be responsible for the planning, development and implementation of enterprise information security solutions to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Responsibilities: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Cloud Security: Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security lifecycle Image scanning Qualifications: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modeling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/ CD pipeline Integrate security tools Security testing

We are seeking a Cybersecurity Risk Analyst to support managing and mitigating security risks across processes, technologies, and cloud environments. The ideal candidate will combine technical expertise, business acumen, and cybersecurity experience to advise partners, assess risks, and drive improvements in secure operations. This role requires hands on experience with Kusto Query Language (KQL), cloud security, and risk assessment, as well as the ability to communicate effectively with stakeholders at all levels. Must be local to San Francisco or Los Angeles (LA) or Salt Lake City (SLC). Responsibilities: Support risk strategies by identifying and mitigating security risks in bank systems and processes. Apply and interpret security policies, provide guidance and input on policy enhancements. Advise business and technical partners on security controls, procedures, and best practices. Assess cloud and on-prem environments to identify risks and recommend control improvements. Conduct security control assessments, document findings, and develop actionable remediation plans. Evaluate third-party vendors to determine shared security responsibilities and associated risks. Communicate security risks and mitigation strategies effectively to technical teams and executives. Collaborate across teams to drive secure operations and deliver results in a fast-paced environment. Qualifications: Bachelor's degree in Cybersecurity, Information Security, Computer Science, or related technical discipline (or equivalent experience). 3+ years of experience in cybersecurity, information security, or technology risk management. Proficiency in Kusto Query Language (KQL) for data analysis, log correlation, and threat detection. In-depth understanding of security frameworks such as NIST, ISO 27001, or FedRAMP. Demonstrated experience assessing and improving security posture across Cloud (Azure, AWS) and on-premises environments. Proven ability to conduct security control assessments, identify risk exposures, and develop actionable remediation plans. Skilled at translating technical security concepts into clear, business-relevant insights for stakeholders and executives. Excellent communication, collaboration, and interpersonal skills, with a focus on building trusted partnerships across technical and business teams. Strong organizational and analytical skills, with the ability to manage multiple initiatives in a fast-paced, results-driven environment.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

We are seeking a Cybersecurity Risk Analyst to support managing and mitigating security risks across processes, technologies, and cloud environments. The ideal candidate will combine technical expertise, business acumen, and cybersecurity experience to advise partners, assess risks, and drive improvements in secure operations. This role requires hands on experience with Kusto Query Language (KQL), cloud security, and risk assessment, as well as the ability to communicate effectively with stakeholders at all levels. Must be local to San Francisco or Los Angeles (LA) or Salt Lake City (SLC). Responsibilities: Support risk strategies by identifying and mitigating security risks in bank systems and processes. Apply and interpret security policies, provide guidance and input on policy enhancements. Advise business and technical partners on security controls, procedures, and best practices. Assess cloud and on-prem environments to identify risks and recommend control improvements. Conduct security control assessments, document findings, and develop actionable remediation plans. Evaluate third-party vendors to determine shared security responsibilities and associated risks. Communicate security risks and mitigation strategies effectively to technical teams and executives. Collaborate across teams to drive secure operations and deliver results in a fast-paced environment. Qualifications: Bachelor's degree in Cybersecurity, Information Security, Computer Science, or related technical discipline (or equivalent experience). 3+ years of experience in cybersecurity, information security, or technology risk management. Proficiency in Kusto Query Language (KQL) for data analysis, log correlation, and threat detection. In-depth understanding of security frameworks such as NIST, ISO 27001, or FedRAMP. Demonstrated experience assessing and improving security posture across Cloud (Azure, AWS) and on-premises environments. Proven ability to conduct security control assessments, identify risk exposures, and develop actionable remediation plans. Skilled at translating technical security concepts into clear, business-relevant insights for stakeholders and executives. Excellent communication, collaboration, and interpersonal skills, with a focus on building trusted partnerships across technical and business teams. Strong organizational and analytical skills, with the ability to manage multiple initiatives in a fast-paced, results-driven environment.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.