By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Liability Claims Manager - Dedicated
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**OFFICE LOCATIONS**
Concord, CA
Roseville, CA
San Diego, CA
**PRIMARY PURPOSE** : To manage the technical and operational functions within a dedicated client; to ensure consistent delivery of quality services; to manage staffing and training needs of specified unit; and to oversee budget preparation and profit and loss management within the dedicated client program.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Responsible for overall operational management for assigned dedicated client.
+ Oversees company and client internal quality review process and reports monthly.
+ Establishes policy and procedure to ensure compliance to best practices, claims management services standards, state regulations and client service requirements; ensures compliance with client internal controls, audit requirements and service agreement requirements; plans, develops and implements team, policies and procedures for dedicated client activity.
+ Establishes business plan with goal and objectives for the partnership of the dedicated client.
+ Works with Program Management to: (a) make recommendations for cost savings strategies for client and partners; (b) keep client, program manager and colleagues informed of statutory or regulatory requirements/developments by jurisdiction which may impact procedures; (c) resolve client issues; (d) communicate frequently with key client personnel; and (e) represent company as liaison to clients and partners.
+ Identifies and resolves issues with company representatives.
+ Monitors management reports relating to the dedicated client's performance.
**SUPERVISORY RESPONSIBILITIES**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Licenses as required.
**Experience**
Eight (8) years of related experience or equivalent combination of education and experience required to include **four (4) years Liability claims management experience and two (2) years supervisory experience.**
**TAKING CARE OF YOU**
+ Flexible work schedule.
+ Referral incentive program.
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in_ _this job posting only, the range of starting pay for this role is $115,000 - $130,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
\#Claims #ClaimsManager#Hybrid #LI-Hybrid #LI-Remote #LI-AM1
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Sedgwick Claims Management Services, Inc. job in Concord, CA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Assistant | In-office (Concord, California)
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
* A stable and consistent work environment in an office setting
* A training program to learn how to help employees and customers from some of the world's most reputable brands
* An assigned mentor and manager who will guide you on your career journey
* Career development and promotional growth opportunities through increasing responsibilities
* A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
PRIMARY PURPOSE OF THE ROLE: To provide excellent customer service and internal support to an assigned team.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
* Provide excellent customer service to external customers and internal support to an assigned team
* Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed
* Provide detailed notes on phone calls, and track and code documentation according to standard processes
* Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels
* Resolve issues with one call/ one-person responses
* Investigate customer feedback
* Track trends
* Assist with developing corrective/preventative actions
* Perform administrative tasks
QUALIFICATIONS
* Education & Licensing: High school diploma or GED required
* Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
* Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
* Entry-level colleagues are offered a world class training program with a comprehensive curriculum
* An assigned mentor and manager that will support and guide you on your career journey
* Career development and promotional growth opportunities
* A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $19.00-$21.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$19-21 hourly Auto-Apply 9d ago
CareMore Sales Extender
Mindlance 4.6
San Jose, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in San Jose, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 255 N White Road, San Jose CA 95127
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $ 18.46/hr
SUMMARY: Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products
experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$18.5 hourly 60d+ ago
Scrum Master
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job Description
Client: Healthcare/ Pharma
Job Title: Scrum Master ( Business Analyst/ Project Manager)
Location: San Francisco, CA 94107
DURATION:- 12 Months
Job Overview:
• Work with cross functional teams to drive projects to completion for BabyCenter using Agile Scrum development methodology
• Ensure efficient and timely project completion, while fostering effective cross-functional communication and collaboration.
• Identify and drive process changes to continually improve cross functional team performance
• Foster team health while tailoring approach to the composition of each team, in alignment with Agile methodology
• Ensure all projects, bugs and work products are catalogued within one central repository (JIRA).
• Lead daily scrums/stand ups, bi-weekly planning and necessary ad hoc meetings to facilitate communication across the functional teams
Own the sprint calendar and help facilitate projects so all team members meet their required deadlines
• Provide regular status reports, work with key stakeholders and 3rd party vendors to keep them apprised of progress
Help the team troubleshoot when problems arise and escalate to resolve larger issues in a timely and professional fashion
• Employ change control policies and act as primary point of contact for feedback in program release progress and other release-related information (including point releases, continuous delivery and post release stability)
Qualifications:
• At least three (3) years of project management/scrum master experience in fast-paced delivery environments (consumer internet or media experience a +)
• At least one year experience with Agile Development techniques (XP, Kanban, Scrum, etc.)
• Excellent organization, planning and communication skills
Proven experience working with and driving performance of cross-functional teams (i.e. development, product management, production, QA, etc.)
• A track record of successfully delivering projects on time and within budget
• Prior experience with Jira and Confluence/HipChat preferred
• BS degree is preferred
• Certified Scrum Master a +
Additional Information
Thanks & Regards,
Shipra Chauhan | shiprac@mindlance(dot)com | ************
$117k-150k yearly est. 60d+ ago
Graphic Designer
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Skill Requirements
Strong Adobe Illustrator and Photoshop skills
Familiarity with Microsoft Excel
Ability to manage large data sets
Domain knowledge of sports/music/entertainment industry and ticketing industry
Experience with data management/data entry
SQL and Python knowledge/running commands in terminal are a plus
BS/BA degree or equivalent: 0 to 2 years related professional experience.
Additional Information
Thanks & Regards
Praveen K. Paila
************
$52k-75k yearly est. 60d+ ago
Assistant Merchandise Manager I
Mindlance 4.6
San Jose, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Title: Assistant Merchandise Manager I
(EBAYJP00013961)
Location: San Jose CA,
Duration: 12 Months contract
Requirements:
Assists in Designs and develops strategies for
selection, pricing, and promotion of merchandise to meet organization
objectives for sales, margin, inventory turns, and customer service in a single
retail or wholesale location or covering multiple locations in an assigned
territory.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$57k-73k yearly est. 60d+ ago
Phlebotomist
Mindlance 4.6
Walnut Creek, CA job
: blood collection by venipuncture and capillary technique from patients of all age groups,
Additional Information
Pushkaraj Hachibatti | Mindlance, Inc. | Office-
************
$37k-45k yearly est. 3d ago
Senior Change Management Consultant
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job DescriptionJob Title: Senior Change Management Consultant
Duration: 12 Months
Location: San Francisco CA 94105
Qualifications:
• Must have demonstrable experience in a Cyber Security or Data Security operation design, implementation and sustainment
• Nice to have, Utility and or Oil/Gas SCADA operational experience
• At least 5 years' experience in successfully developing & managing senior level relationships within complex environments.
• Minimum of 3 years' experience in successfully leading directly or indirectly a functional, industry, and/or business area.
• Minimum of 3 years' experience in delivering Business or Technology Solutions to senior level clients within complex environments.
• Minimum of 3 years' experience in guiding senior level business decisions and supporting business analysis such as quantitative/qualitative analysis, business case development, operations analysis, and/or other solutions within complex environments.
• Minimum of 3 years' supporting engagements that deliver complex strategy projects and initiatives with measurable results, working across organizational boundaries, and interfacing with senior executives.
• Experienced in multiple change methods to improve change performance with regards to scorecard metrics, change measurements, goals.
• Ability to work within deadlines and be flexible with changing priorities.
• Strong communication skills - both written and verbal Desired:
• Experience in the following: Business Strategy, IT Strategy, Organization Change, IT Governance, Enterprise Architecture, Application Rationalization, Software Selection, IT Project Management, Vendor Management, and Cost Optimization.
• The ability to understand current technology trends and their impact on business strategy.
Additional Information
Thanks & Regards,
Vikram Bhalla | Team-Recruitment | Mindlance, Inc. | Office: **************
$87k-114k yearly est. 60d+ ago
: Salesforce Jr. Architect
Mindlance 4.6
Sunnyvale, CA job
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job Description
Client: Retail/ Ecommerce
Job Title: Salesforce Jr. Architect
Location: Sunnyvale, CA 94086
DURATION:- 5+ Months
Job Overview:
• Manage complex development projects on-time, on-budget, and to-spec.
Develop comprehensive configuration designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.
Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance ( Stay ahead of the curve )
Oversee Salesforce.com administrators and developers to make sure requirements are being met and timeline is adhered to.
Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects
Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate.
REQUIREMENTS
5+ years of Salesforce platform experience (Sales Cloud, Service Cloud, General Configuration, etc...)
4+ years of Force.com development experience (APEX, Visualforce, Portals / Communities)
Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.
Take complex client and vendor concepts and articulate them to audiences of varying perception levels.
Experience in designing and building cloud apps
Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.
Ability to create solution design documentation that supports the business requirements and business processes, which may include: Data Model, Object & Field Definition, Wireframes, and more.
Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.
Must work independently in complex fast paced environment to ensure quality and timeliness of system information.
Salesforce.com Certifications (Admin, Consultant, Developer and Architect)
Experience working with or managing an SI team
Additional Information
Thanks & Regards,
Shipra Chauhan | shiprac@mindlance(dot)com | ************
$75k-104k yearly est. 60d+ ago
LTD Case Specialist (Hourly)
Sedgwick 4.4
Sedgwick job in Hillsborough, CA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
LTD Case Specialist (Hourly) We're excited to welcome talented professionals who live within commuting distance of our West Hills, CA Center of Excellence. Being nearby allows you to collaborate closely with our dynamic team and take advantage of in-person opportunities that drive innovation.
8521 Fallbrook Ave West Hills, CA 91304
PRIMARY PURPOSE: To analyze claims and determine benefits due ensuring compliance with plan provisions; to determine need for outside vendors, surveillance, and/or independent medical evaluations; to negotiate settlements and to make claim payments and revisions within designated authority level; and to calculate and collect overpayments.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Analyzes assigned claims and determines benefits due.
Informs claimants of documentation required to process their claim and timeframes.
Manages claim to ensure compliance with plan provisions.
Provides appropriate documentation to LTD Manager for reporting purposes.
Determines need for outside vendors, surveillance and/or independent medical evaluations as required and seeks advice from management, as necessary.
Refers cases to LTD Supervisor, LTD Manager, or Project Manager.
Negotiates settlement of appropriate claims within designated authority level.
Makes claim payments and revisions to benefit amounts.
Communicates status on decisions to client, claimant and supervisor.
Calculates and collects overpayments.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Licenses as required.
Experience
Four (4) years of medical disability experience or equivalent combination of education and experience required.
Skills & Knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $26.55 - $31.00. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$26.6-31 hourly Auto-Apply 11d ago
SAP Business Analyst
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Job Title: Business Analyst
Duration: 12 Months
Location: San Francisco, CA
Looking for candidates willing to work on W2
Position Summary
We are looking for a senior level IT Business Analyst who is 1) a quick learner, 2) thorough, 3) organized, and 4) flexible in adapting to a fast paced and dynamic environment. The Business Analyst is mainly responsible for gathering and analyzing business requirements, developing functional requirements, functional design documents, and creating test models and test scripts. In addition, the analyst is responsible for analyzing project defects to determine business/technical impacts and providing recommendations on fixing the defects.
Minimum Qualifications:
Bachelor's degree in Computer Science, Information Systems, or equivalent work experience
Minimum 6 years of experience in analyzing, designing and developing functional requirements and application functional design
Ability to collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancements
Excellent verbal and written communication
Desired:
Minimum 3 years of experience in similar or related job functions (Information Technology or Business) that could be substituted by an advanced degree
Experience in SAP ECC, SAP MII and HP Quality Center
Proficiency in “as-is” process definition, gap analysis and “to be” business process definition
Working knowledge of relational databases, including data querying is a plus
Ability to design as an individual but within the framework of the team and product
Advanced knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio, SharePoint
Responsibilities
Intake:
Work with business organizations to provide input regarding enhancement feasibility
Using business process knowledge, proactively look for opportunities for system enhancements
Evaluate and provide input to “business concept requirements”
Prepare preliminary business process design for concept estimation purposes
Project:
Gather, analyze and document detailed functional and non-functional requirements
Provide technical expertise and assistance in designing, testing and developing applications
Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems
Prepare final functional requirement and functional design documentation in accordance with ITM
Conduct walkthrough of deliverables with business and obtain approval/signoff
Provide SME support to developers and testers
Work with business to document and analyze project change controls
Support stabilization of deployed code
O&M:
Troubleshoot potential system issues to determine if there is a defect
Analyze production defects, identify business and system impacts and quantify problems
Contribute to defect troubleshooting and solution design
Assist business and technical teams with ad-hoc requests
Provide functional expertise to clients for resolving business issues
Additional Information
Thanks & Regards'
___________________________________________________________________________
Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W: ************
$118k-157k yearly est. 60d+ ago
Vice President Business Development
Sedgwick 4.4
Sedgwick job in San Francisco, CA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Vice President Business Development
As a Vice President Business Development at Sedgwick, you'll have the opportunity to take on new challenges and help solve complex problems for the world's best brands.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Build a meaningful career that will take you places with the ability to travel and deploy at a moment's notice.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**PRIMARY PURPOSE OF THE ROLE** **:** To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE**
+ Identifies, develops and maintains internal and external relationships/partnerships.
+ Builds relationships with prospects.
+ Facilitates the development of new partnerships and the company; facilitates and remains involved in the implementation process ensuring a smooth transition of new client programs.
+ Develops the detailed knowledge of individual prospect operations targeting specific needs which may be opportunities for marketing company programs.
+ Ensures the identification of expertise required addressing individual prospect requirements; identifies resources for prospect solicitation and service teams.
+ Utilizes the appropriate national resources to facilitate responses and pricing for RFPs, proposals, and presentations.
+ Manages the design of service programs ensuring client need fulfillment.
+ Develops and implements an annual sales and service plan including identification of potential client prospects, their needs, and the methodology of presenting company's ability to fulfill those needs.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
Education & Licensing: Bachelor's degree from an accredited college or university required. Bachelor's degree with major in Business Administration, Finance or Risk Management preferred. Licenses as required. Possession of, or progress towards, CPCU and/or ARM designation required.
Experience: Ten (10) years of relationship building in the claims management or risk management area or equivalent combination of education and experience required.
Skills: Excellent oral and written communication, including presentation skills, excellent interpersonal skills, PC literate, including Microsoft Office products, strong organizational skills, excellent negotiation skills
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($150,000 USD - $175,000 USD, plus_ _bonus eligibility)_ _. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$150k-175k yearly 60d+ ago
Content Designer IV
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
¥ Manage, create and find opportunities to streamline customer success
content including but not limited to transactional emails, Customer
Support templates, user documentation and help FAQs
¥ Work with Customer Support organization to define template architecture, data requirements and use cases for email platforms
¥ Own user acceptance testing for email templates
¥ Maintain documentation and versioning for email content
¥ Consult with Product and Marketing organizations on content strategy and initiatives affecting consumer engagement
¥ Uphold and help us evolve StubHub's content standards, including terminology, voice and tone
¥ Understand the global content lifecycle (translation, adaptation,
and other systems), and partner with the teams that manage it
¥ Work well in Agile/Lean UX, remote, and cross-functional environments
¥ Execute project work quickly and efficiently - ours is a culture
that prides getting stuff done as well as being creatively brilliant
¥ Use data and research to evaluate your content's impact, and push for continuous improvement that shows real business results
We'll also expect you to become proficient in the StubHub
product-development lifecycle and related processes. Additional
responsibilities will be defined by your manager.
Job Requirements
¥ Excellent, highly creative communication and critical-thinking skills
¥ At least 5 years of professional writing experience, with 3 years writing web and mobile content
¥ Ability to conceptualize and write effectively with minimal direction
¥ Ability to collaborate effectively in cross-functional design and product teams
¥ Ability to manage multiple projects in a fast-paced environment
¥ Experience in Agile UX environment preferred
¥ Professionalism in all aspects of daily work
¥ Experience with branding and writing both marketing and interaction content a plus
Qualifications
Education: Bachelor's Degree or Equivalent in English, Journalism, Communications, Marketing, HCI, or related field
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-91k yearly est. 60d+ ago
Microstrategy Developer
Mindlance 4.6
San Francisco, CA job
Mindlance Inc. is a national recruiting company which partners with many of the leading employers across the country. Feel free to visit us at *************************
Job Description
• A minimum of 5 years of experience development, implementation and operational support of large scale business intelligence solutions using Micro strategy 9.x and above.
• Deep business intelligence experience --Architect, design, & prototype solutions in Micro strategy products to support business strategies, deliver business value utilizing agile methodologies
• Owning all technical aspects of software development for assigned applications; Performing hands-on architecture, design, and development of systems
• Good understanding of ROLAP Star Schema modeling, Snowflake modeling, Fact, Lookup Tables, Physical and Logical Data Modeling.
• Expertise in creating Schema Objects (facts, attributes, User Hierarchies, Transformations) and Application Objects (filters, metrics, prompts, Custom Groups, Consolidations, Templates, Drill Maps) to Build Documents and reports
• Strong knowledge of Intelligent Cubes
• Expertise in creating Micro Strategy documents, Grid reports, dashboards, Visual Insights for various business environments and knowledge of all widgets to effectively visualize the data
• Experience in developing Ad-hoc interfaces enabling end-users to generate their own reports.
• Ability to performance tune reports/documents/dashboards and knowledge of utilizing VLDB property settings to achieve execution efficiency
• Experience in using Object Manager to migrate objects between development, QA and Production environment.
• Ability to roll back changes in case of any issues in the migrations.
• Experience in SQL coding, ability to understand and write complex SQL and identify SQL optimization opportunities.
• Works in cross functional teams to assist with gathering and evaluating detailed project requirements to support delivery of effective business intelligence and reporting solutions
• Willing to take the initiative to improve processes and resolve problems
• Ability to train the users for ad-hoc reporting and usage of existing BI solutions.
• Experience with big data technologies is a plus.
• Experience with retail domain is a plus.
Additional Information
If you or anyone from your network is available for such roles; do call me on ************ or send me the updated resume on raghuv1@mindlance(dot)com
$114k-144k yearly est. 60d+ ago
Leave of Absence Coordinator
Sedgwick Claims Management Services, Inc. 4.4
Sedgwick Claims Management Services, Inc. job in Hillsborough, CA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Leave of Absence Coordinator
PRIMARY PURPOSE: Analyzes reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations. Ensures that on-going claim management is within company service standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
* Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
* Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
* Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
* Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
* Maintains professional client relationships and provides excellent customer service.
* Meets the organization's quality program(s) minimum requirements.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
* Performs other duties as assigned.
QUALIFICATIONS
Education & Licensing
High school diploma or GED required. State certification or licensing in statutory leaves is beneficial.
Experience
One (1) year of administrative/general office experience or equivalent combination of education and experience required. FMLA administration experience preferred.
Skills & Knowledge
* Knowledge of state and federal FMLA regulations
* Excellent oral and written communication, including presentation skills
* Proficient computer skills including working knowledge of Microsoft Office
* Analytical and interpretive skills
* Strong organizational and multitasking skills
* Excellent interpersonal skills
* Ability to exercise judgement in accordance with well-defined policies and procedures
* Ability to work in a team environment
* Ability to meet or exceed performance competencies as required by program
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$44k-63k yearly est. Auto-Apply 60d+ ago
Merchandising Manager
Mindlance 4.6
San Jose, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description
Primary Job Responsibilities:
We are looking for a Merchant to lead our Handbags and Accessories category.
CLIENT's merchants own the end-to-end performance of the category; and develop comprehensive customer focused strategies; inclusive of product assortment; pricing strategy, selection procurement & partner management, duration, and category site page optimization.
Our Category merchant is responsible for developing a strategy to ensure customer satisfaction and maximize business performance / profitability while accelerating the business.
Merchants lead an engaged cross functional team by clearly communicating the strategy and defining individual accountability, and ensuring empowerment of employees.
Responsibilities:
Provide leadership and develop the consumer-facing strategy for Handbags and Accessories businesses.
Assess the market opportunity and determine the unique position for CLIENT in this space.
Drive the implementation of strategies and tactics that optimize financial performance and buyer experience for the Handbags and Accessories businesses.
Own Sales and Buyer & Seller Engagement goals for this category.
Drive merchandising and develop inventory assortments for Handbags and Accessories that support the needs of the customer and the financial objectives of the division.
Work with our sellers and partners to deliver those assortments.
Lead the analysis of customer shopping behavior for these categories on CLIENT, and use that insight to inform buyer needs and strategy
Lead the analysis of market data, industry dynamics, local market intelligence, product trends, customer shopping trends and the competitive landscape to assess growth opportunities and site enhancements.
Strengthen relationships with sellers to maximize both profitability and other investments in our business.
Ensure that our sellers and partners are providing the best buyer experience possible.
Collaborate with the planning organization to develop assortment plans that support overall strategy of positioning for key merchandise categories, classifications, items and sellers.
In partnership with the marketing team, develop customer segmentation targets and build performance plans specific to each target.
Job Requirements:
Deep understanding of online retailing best practices and experience employing tactics to gain market share and grow top line sales
Handbags and Accessories experience: knowledge and interest in this category preferred
Proven track record of strategic planning and execution, taking a project from idea to full implementation in a large complex organization.
Strong partnership skills; able to broker mutually beneficial outcomes with stakeholders internally and externally
Very strong analytical skills and business acumen in a complex data environment
Ability to articulate vision and purpose for the initiatives and programs as it relates to long-term goals and objectives.
Ability to convey those needs to our Marketing, Client, and Product organization
Product / buyer experience: experience defining buyer experience needs (ie: site needs and changes) to a Product & Technology organization
8-10+ years of merchandising in the retail industry.
3-5 years progressive leadership experience on a ecommerce team within a multichannel retailer / art & antiques ecommerce business
If you are interested feel free to reach me soon on ************
Qualifications
high school
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-84k yearly est. 60d+ ago
Resource Planner Analyst
Mindlance 4.6
San Francisco, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description:
Plays a key role in the success of delivering multiple projects by ensuring all resource needs have been met under existing space, timing, and funding constraints.
High level of communication and organization with Project Managers for assigned projects.
Ensures that PMs are aware of resource trends and any staffing issues (time cards, approvals, resources, etc…).
Understands high level risks and issues that may drive additional project cost, resource or project delivery.
Facilitates on-going meetings with respective domains in the client space.
Forecasts and tracks resource allocation to projects.
Identifies and fills any cross-domain project needs and communicates and highlights upcoming resource needs to senior management.
SKILL SET
Resource planning experience.
Previous experience in IT development.
Previous experience with Agile software delivery methodology a plus.
Understanding of Capital vs. Expense charges.
Detail oriented and meticulous. Self-motivated individual as well as a team player. Proactive in leveraging available resources.
Willingness to learn and adapt. Proficiency in Excel including data management, Pivot Tables and data analysis. Experience with web-based accounting tools, especially Clarity a plus.
Effective verbal and written communication skills. Organizational and time management skills. Ability to prioritize and multi-task..
Additional Information
To discuss on this opportunity feel free to reach Raghu Varun
Call on ************ or email your resume to ************************
$52k-70k yearly est. Easy Apply 60d+ ago
Staff Reactive System Engineer
Mindlance 4.6
Santa Clara, CA job
Must have hands-on experience with Scala and Functional Programming.
Must be familiar with AKKA, reactive streams and micro services.
Nice to have no-ops knowledge/experience.
Nice
to have experience with FRP libraries like RxJava or Reactive extensions.
Qualifications
Education
and Experience: MS with 6-8 years of industry experience / BS with 8-12 years
of industry experience
Additional Information
Ankit Singh - ankits1@mindlance(dot)com - ************
$109k-154k yearly est. 60d+ ago
User Expereince Designer
Mindlance 4.6
San Jose, CA job
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
5+ years of experience in UI/UX design.
Degree in interaction design, HCI, industrial design, graphic design, visual communications, or equivalent.
End to end experience with leading projects from a design perspective.
Outstanding online portfolio that shows a broad range of interaction design work from web based applications, consumer experiences, and mobile devices.
Strong understanding of the user-centered design process. Experience working in an agile based environment a plus.
Strong project and people management skills. Must be able to function as a lead project designer as well as an individual contributor.
Hands on experience in concepting and visualizing experiences through storyboarding, scenarios, flows, and prototypes at all levels of fidelity.
Experience in core design research, including competitive and landscape analysis, pattern research, qualitative interviews, and crafting insights from observation.
Ability to cultivate an understanding of industry trends and communicate your ideas to the design org as a whole
Excellent communication and organization skills
Additional Information
Thanks & Regards,
Raghu Varun | Team Recruitment | Mindlance, Inc. | W: ************
**********************
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Assistant | In-office (Concord, California)
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
+ A stable and consistent work environment in an office setting
+ A training program to learn how to help employees and customers from some of the world's most reputable brands
+ An assigned mentor and manager who will guide you on your career journey
+ Career development and promotional growth opportunities through increasing responsibilities
+ A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
**PRIMARY PURPOSE OF THE ROLE:** To provide excellent customer service and internal support to an assigned team.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Provide excellent customer service to external customers and internal support to an assigned team
+ Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed
+ Provide detailed notes on phone calls, and track and code documentation according to standard processes
+ Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels
+ Resolve issues with one call/ one-person responses
+ Investigate customer feedback
+ Track trends
+ Assist with developing corrective/preventative actions
+ Perform administrative tasks
**QUALIFICATIONS**
+ Education & Licensing: High school diploma or GED required
+ Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
+ Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
**TAKING CARE OF YOU**
+ Entry-level colleagues are offered a world class training program with a comprehensive curriculum
+ An assigned mentor and manager that will support and guide you on your career journey
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $19.00-$21.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**