Post job

Senior software support engineer vs senior support engineer

The differences between senior software support engineers and senior support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior software support engineer, becoming a senior support engineer takes usually requires 1-2 years. Additionally, a senior software support engineer has an average salary of $115,444, which is higher than the $107,037 average annual salary of a senior support engineer.

The top three skills for a senior software support engineer include java, windows and linux. The most important skills for a senior support engineer are java, customer service, and troubleshoot.

Senior software support engineer vs senior support engineer overview

Senior Software Support EngineerSenior Support Engineer
Yearly salary$115,444$107,037
Hourly rate$55.50$51.46
Growth rate21%10%
Number of jobs356,284215,312
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Average age3942
Years of experience42

Senior software support engineer vs senior support engineer salary

Senior software support engineers and senior support engineers have different pay scales, as shown below.

Senior Software Support EngineerSenior Support Engineer
Average salary$115,444$107,037
Salary rangeBetween $88,000 And $151,000Between $83,000 And $137,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyNetflixAmazon
Best paying industryProfessionalTechnology

Differences between senior software support engineer and senior support engineer education

There are a few differences between a senior software support engineer and a senior support engineer in terms of educational background:

Senior Software Support EngineerSenior Support Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Most common majorComputer ScienceComputer Science
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Senior software support engineer vs senior support engineer demographics

Here are the differences between senior software support engineers' and senior support engineers' demographics:

Senior Software Support EngineerSenior Support Engineer
Average age3942
Gender ratioMale, 78.7% Female, 21.3%Male, 88.1% Female, 11.9%
Race ratioBlack or African American, 4.6% Unknown, 4.8% Hispanic or Latino, 8.3% Asian, 29.8% White, 52.3% American Indian and Alaska Native, 0.2%Black or African American, 9.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.2% White, 53.9% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior software support engineer and senior support engineer duties and responsibilities

Senior software support engineer example responsibilities.

  • Conduct several interviews with management and end-users which lead to finish the database application.
  • Analyze logs and relevant data to troubleshoot and recreate customer issues to determine the root cause of the problem.
  • Design the relays control algorithms and used C++ code to implement a software tool for debugging Cx100 hardware processor card.
  • Develop software installation reports to reveal correlation between software releases installs and specific trace data using SQL, HTML and JavaScript.
  • Help customer with CSS, HTML, SQL configuration.
  • Automate the testing procedure for ClarifyCRM (Linux systems).
  • Show more

Senior support engineer example responsibilities.

  • Manage adherence to SOX compliance guidelines including segregation of duties.
  • Maintain ownership and manage support case from start to finish working with stores with POS transactions and orders through web purchases.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Work on multiple UNIX OS installations and customer upgrades.
  • Resolve network and DNS issues.
  • Target specific issues and assist with resolution in the Linux environment.
  • Show more

Senior software support engineer vs senior support engineer skills

Common senior software support engineer skills
  • Java, 27%
  • Windows, 8%
  • Linux, 5%
  • Troubleshoot, 5%
  • Technical Support, 4%
  • JavaScript, 4%
Common senior support engineer skills
  • Java, 12%
  • Customer Service, 8%
  • Troubleshoot, 7%
  • Cloud, 6%
  • Technical Support, 6%
  • Linux, 5%

Browse computer and mathematical jobs