Senior software support engineer vs software engineer

Differences between senior software support engineer and software engineer duties and responsibilities

Senior software support engineer example responsibilities.

• Conduct several interviews with management and end-users which lead to finish the database application.
• Analyze logs and relevant data to troubleshoot and recreate customer issues to determine the root cause of the problem.
• Design the relays control algorithms and used C++ code to implement a software tool for debugging Cx100 hardware processor card.
• Develop software installation reports to reveal correlation between software releases installs and specific trace data using SQL, HTML and JavaScript.
• Help customer with CSS, HTML, SQL configuration.
• Automate the testing procedure for ClarifyCRM (Linux systems).
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Software engineer example responsibilities.

• Manage product releases, solve software bugs in a client/server environment, write UNIX shell scripts to manage development environments.
• Manage responsive UI design, implementing complex, dynamic functionality.
• Define continuous integration process and configure Jenkins build server to manage it.
• Develop a python serial communication program to automate test procedures and verify proper operation.
• Manage website/software/mobile applications by generating full scope requirements base upon PMI / SDLC guidance.
• Contribute to implementing microservices used to manage entities and maintain a synchronize state between supplier and distributor.
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