Senior software support engineer vs software engineer lead

Differences between senior software support engineer and software engineer lead duties and responsibilities

Senior software support engineer example responsibilities.

• Conduct several interviews with management and end-users which lead to finish the database application.
• Analyze logs and relevant data to troubleshoot and recreate customer issues to determine the root cause of the problem.
• Design the relays control algorithms and used C++ code to implement a software tool for debugging Cx100 hardware processor card.
• Develop software installation reports to reveal correlation between software releases installs and specific trace data using SQL, HTML and JavaScript.
• Help customer with CSS, HTML, SQL configuration.
• Automate the testing procedure for ClarifyCRM (Linux systems).
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Software engineer lead example responsibilities.

• Lead project for setting up DR for Bitbucket and clustering for improve performance.
• Manage development and production server environments in Linux.
• Manage entire QA process from requirements documentation to final release testing.
• Manage technical investigations of software and database problems; coordinating between users and developers, and developing fixes or recommending workarounds.
• Enhance visualization and user friendly front-end are designed and develop using JSP, HTML, CSS.
• Develop C++ and Java tools to perform monitoring and analysis of dynamic memory allocation and graphics image conversions.
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