Senior telecommunications analyst vs analyst

Differences between senior telecommunications analyst and analyst duties and responsibilities

Senior telecommunications analyst example responsibilities.

• Manage vendors and service providers, coordinate installs of circuits (T1/T3, DSL, ISDN, etc.
• Organize and manage the installation of telecommunication equipment for local and remote facilities.
• Manage numerous network services projects such as integrating data circuits on existing local T1 access lines currently facilitating voice PBX installations.
• Design data collection tool for large scale VoIP implementation.
• Provide programming and technical support for large VoIP enterprise solution.
• Advise customers on alternative configurations to route ACD calls more efficiently.
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Analyst example responsibilities.

• Manage support incidents and mitigate customer issues meeting or exceeding establish SLA's.
• Manage database including all ETL procedures, optimize SQL query to build an online sales platform.
• Lead the requirement gathering effort from key customers for development of new JAVA applications and for troubleshooting customer issues.
• Provide hands-on technical support and managing custom software, windows base systems, networking solutions, and database systems.
• Initiate and lead quality improvement projects to address KPIs such as production, error rate, and turnaround time.
• Help develop and handle both on and offsite SEO solutions as well as managing local campaigns and international SEO efforts.
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