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Senior telecommunications specialist vs senior support specialist

The differences between senior telecommunications specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior telecommunications specialist, becoming a senior support specialist takes usually requires 1-2 years. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $72,130 average annual salary of a senior telecommunications specialist.

The top three skills for a senior telecommunications specialist include telecommunication, key management and DOD. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.

Senior telecommunications specialist vs senior support specialist overview

Senior Telecommunications SpecialistSenior Support Specialist
Yearly salary$72,130$106,515
Hourly rate$34.68$51.21
Growth rate5%10%
Number of jobs2,630103,203
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Average age4542
Years of experience42

Senior telecommunications specialist vs senior support specialist salary

Senior telecommunications specialists and senior support specialists have different pay scales, as shown below.

Senior Telecommunications SpecialistSenior Support Specialist
Average salary$72,130$106,515
Salary rangeBetween $57,000 And $90,000Between $71,000 And $159,000
Highest paying City-Piscataway, NJ
Highest paying state-New Jersey
Best paying company-Eclaro
Best paying industry-Manufacturing

Differences between senior telecommunications specialist and senior support specialist education

There are a few differences between a senior telecommunications specialist and a senior support specialist in terms of educational background:

Senior Telecommunications SpecialistSenior Support Specialist
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior telecommunications specialist vs senior support specialist demographics

Here are the differences between senior telecommunications specialists' and senior support specialists' demographics:

Senior Telecommunications SpecialistSenior Support Specialist
Average age4542
Gender ratioMale, 81.5% Female, 18.5%Male, 61.2% Female, 38.8%
Race ratioBlack or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 14.0% Asian, 10.3% White, 61.0% American Indian and Alaska Native, 0.3%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%11%

Differences between senior telecommunications specialist and senior support specialist duties and responsibilities

Senior telecommunications specialist example responsibilities.

  • Provide business consultation and program management services to the HUD OCIO to develop the HUDNET telecommunications infrastructure and manage services environment.
  • Design, test, and implement VOIP digital telephone systems.
  • Perform administration duties implementing Cisco VOIP to new and existing end users.
  • Voice equipment includes PBX, Voice/IP, satellite, cellular and radiophones, pagers, and A/V.
  • Direct RFP process to consolidate carriers and reduce expense for trading private line and hoot and holler services.
  • Maintain IVR (TALX VP2000) hardware and integration with PBX and provide assistance to application and database programmers.
  • Show more

Senior support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Maintain desktop encryption keys for all company laptops.
  • Implement desktop and laptop encryption applications in NY area offices.
  • Oversee the backing up of company data and creation of PC images for each type of machine.
  • Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors.
  • Perform DB2 data loads on a UNIX platform, verify and update test data, utilizing execution of SQL queries.
  • Show more

Senior telecommunications specialist vs senior support specialist skills

Common senior telecommunications specialist skills
  • Telecommunication, 13%
  • Key Management, 6%
  • DOD, 6%
  • RF, 5%
  • VoIP, 5%
  • LAN, 4%
Common senior support specialist skills
  • Customer Service, 18%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Data Entry, 5%
  • Computer System, 3%

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