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  • Customer Service Representative - Harlingen, TX

    Advanced Call Center Technologies 4.1company rating

    Service advisor job in Harlingen, TX

    Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Competency: To perform the job successfully, an individual should demonstrate the following competencies: Data Entry Accuracy - Good attention to detail and basic computer skills Communication Skills - Clear communication with employees and customers Background Check - Must be able to successfully pass a criminal background check Education and/or Experience: High School Diploma or GED required Previous call center experience or assisting customers preferred Computer Skills: To perform this job successfully, an individual must have knowledge of: Good typing skills Ability to navigate multiple computer screens and applications ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
    $23k-29k yearly est. 6d ago
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  • BERT OGDEN FORD SERVICE ADVISOR

    Bert Ogden Auto Group 3.2company rating

    Service advisor job in Lyford, TX

    Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal. Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $42k-73k yearly est. 7d ago
  • Customs Specialist

    Varel International 4.5company rating

    Service advisor job in Brownsville, TX

    Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). Support internal and external audits, post-entry amendments, and reconciliation filings. Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support Coordinate inbound and outbound transportation for both domestic and international shipments. Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. Monitor carrier performance, freight costs, and customs-related demurrage or detention. Support freight invoice reviews and cost reporting. Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement Perform compliance screening in Descartes. Support continuous improvement initiatives in customs and logistics processes. Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration * Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy * Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. Familiarity with free trade agreements (USMCA preferred) and related origin documentation. Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions.
    $32k-58k yearly est. 4d ago
  • Route Service Representative

    Watermill Express LLC

    Service advisor job in McAllen, TX

    Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format. As a Route Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units. This position works independently and you must take pride in your work. You are eligible for: Company Vehicle. Drive home daily Starting hourly rate is $11.00 No Cost Employee Only Medical + $900 employer paid Health Savings Account Dental and Vision plans 401(k) and Roth with Immediate Company Match and Vesting 8 days of accrued Paid Time Off the first year. Accrue up to 26 days per year. Paid Holidays Duties and Responsibilities for the Position Follow safety guidelines and act in safe manner Clean and sanitize outside vending areas Verify component functionality Drive company vehicle to company locations/units throughout assigned area* Perform basic maintenance, repair, and trouble-shooting of units Collect water samples Other duties as assigned Qualifications, Requirements, Basic Skills and Abilities Team player with positive attitude Problem solver Troubleshooter Mechanically inclined Use and maintain hand tools Detail/task oriented Ability to work independently Ability to work required schedule Clean motor vehicle record and current valid driver's license Minimum Physical Requirements Include Ability to lift 50 pounds Capable of climbing ladders, walking, standing, stooping and bending Ability to work safely in limited space inside water/water-ice kiosk Ability to work in heat and cold Ability to safely operate a motor vehicle Ability to work overtime including some weekend or evening work Required Education and Preferred Experience Prior experience working with hand tools is desirable Maintenance experience or previous training preferred *This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today! Powered by JazzHR
    $11 hourly 4d ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Service advisor job in Mercedes, TX

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $32k-36k yearly est. 4d ago
  • Service Advisor/Writer

    Sames Motor Company 3.9company rating

    Service advisor job in McAllen, TX

    Full-time Description Our Commitment To You: Competitive wages Medical insurance plan 401k retirement A professional and respectful work environment Paid vacation/holidays Employee vehicle purchase program Responsibilities (include but are not limited to): Summary Efficiently and effectively assists customers with repair and scheduled maintenance service requests. The advisor also consults customers on needed scheduled maintenance repairs. Reviews root cause and corrective repair action with the customer during vehicle delivery. Assists the Service Manager by distributing work to staff, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned. Process after-hours drop-off vehicle information. Promote sales of labor, parts and accessories to meet customer needs. Review vehicle history file. Physically inspect vehicle with customer to verify complaints, wants and needs. Record customer observations as stated. Determine cause of malfunction; use function test, test drive or refer to test technician; as necessary. Record clear instructions to technicians; specify labor operations required. Provide written estimate for labor and parts, provide diagnostic estimate if necessary and estimated time of completion to customer. Establish method of payment with customer; obtain customer signature on repair ticket. Discuss alternate transportation needs with customer. Follow progress of repair work throughout day, discuss any changes with customer and record on repair order. Notify customer when service/repair is completed and vehicle can be picked up. Maintain and update vehicle history files and follow-up system for additional needed service, repair and warranty work. Resolve customer problems and complaints as necessary in a timely manner. Greet customers in a positive, timely manner. Requirements Our Ideal Candidate Will Possess: A minimum of two years sales experience is preferred. Technical knowledge of dealership's products; including estimating experience with evaluative diagnostic capabilities is helpful. Ability to identify, comprehend and act on changing customer requirements; ability to work well under pressure of deadlines. Administrative skills for appropriate record keeping for customer vehicles. Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented. Ability to bend, stoop, and reach. High School diploma or equivalent. Maintain a valid driver's license, ability to drive a variety of vehicle types, insurable Salary Description $60-120K
    $60k-120k yearly 11d ago
  • Bert Ogden Fiesta Chevrolet Service Advisor

    Fiesta Chevrolet

    Service advisor job in Edinburg, TX

    Full-time Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested . Requirements Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office Excellent oral and written communication skills. OTHER JOB REQUIREMENTS Must have and maintain a valid TEXAS driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test (hair follicle) screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $41k-71k yearly est. 60d+ ago
  • Bert Ogden Subaru Edinburg Service Advisor

    McAllen Jeep

    Service advisor job in Edinburg, TX

    Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public. Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $41k-71k yearly est. 60d+ ago
  • Bert Ogden Fiesta Nissan Service Advisor Edinburg

    Fiesta Nissan

    Service advisor job in Edinburg, TX

    Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested. Requirements Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must pass a drug test screening. Must pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $41k-71k yearly est. 60d+ ago
  • Bert Ogden Infiniti Edinburg Service Advisor

    Fiesta Mission Motors

    Service advisor job in Edinburg, TX

    Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $41k-71k yearly est. 60d+ ago
  • SERVICE ADVISOR

    Charlie Clark Auto Group

    Service advisor job in Pharr, TX

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Qualifications High School or General Education Degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience. Valid Texas driver license Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $41k-71k yearly est. 15d ago
  • SERVICE ADVISOR

    South Texas Auto Group

    Service advisor job in Pharr, TX

    Job DescriptionService Advisor - Automotive At Toyota of Pharr, we're looking for a Service Advisor who is passionate about providing an exceptional customer experience. You'll be the vital link between our customers and our service technicians - ensuring every guest feels welcome, informed, and confident that their vehicle is in good hands. If you excel at communication, thrive in a fast-paced environment, and take pride in delivering world-class service, we invite you to join our award-winning team. Key Responsibilities Greet customers promptly and courteously - a positive attitude makes all the difference! Listen carefully to customer concerns and clearly communicate repair needs to technicians. Recommend additional services using a transparent, customer-focused approach. Prepare accurate repair and maintenance estimates. Follow all dealership policies regarding vehicle care and safety. Keep customers updated on repair progress and timelines. Manage and explain extended warranty options. Inspect completed work to ensure repair quality and accuracy. Notify customers when vehicles are ready for pickup. Review completed repairs and costs with customers clearly and professionally. Resolve minor customer concerns with empathy and efficiency. Keep the Service Manager informed of any potential issues. Maintain top-tier Customer Satisfaction Index (CSI) scores in alignment with Toyota standards. Benefits Medical, Dental, and Vision Insurance 401(k) Retirement Plan Basic Life Insurance Accident & Critical Illness Coverage Short-Term Disability Paid Training & Development Employee Vehicle Purchase Program About Toyota of Pharr At Toyota of Pharr, part of South Texas Auto Group, we're committed to excellence - in our vehicles, our service, and our people. We believe in creating an environment where employees can grow, achieve, and make a difference. If you're ready to advance your career in the automotive industry and become part of a customer-focused, high-performing team - apply today and drive your future with Toyota of Pharr!
    $41k-71k yearly est. 16d ago
  • Service Advisor

    Charles Clark Auto 3.9company rating

    Service advisor job in Pharr, TX

    Job DescriptionService Advisor - Clark Knapp Honda | Pharr, TX Are you passionate about people and cars? Clark Knapp Honda is looking for an energetic and customer-focused Service Advisor to join our award-winning team in Pharr, TX. As a Service Advisor, you'll be the bridge between our valued customers and our expert technicians-ensuring each guest receives top-tier service and care. We're proud to offer competitive pay, generous benefits, and real opportunities for growth in a family-owned dealership that's been trusted in the Rio Grande Valley for over 30 years. What You'll Do: Greet and consult customers on their vehicle service needs. Recommend maintenance and repair services with clarity and honesty. Coordinate with service technicians to ensure timely and accurate repairs. Communicate status updates with customers throughout the service process. Deliver a first-class customer experience that reflects the Clark Knapp Honda standard. What We're Looking For: Excellent communication and customer service skills. Previous experience in an automotive service role preferred. Ability to work in a fast-paced, team-oriented environment. A drive to exceed customer expectations and grow professionally. Why Clark Knapp Honda? Competitive Pay - Rewarding performance and experience. Generous Benefits - Medical, dental, vision, 401(k), paid time off, and more. Career Growth - We promote from within and invest in training. Family-Owned & Operated - Join a team that treats you like family. Positive Work Environment - Supportive leadership and a strong team culture.
    $45k-74k yearly est. 7d ago
  • Service Advisor - North Park Lexus Rio Grande Valley

    Kahlig Auto Group

    Service advisor job in San Juan, TX

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer. About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
    $41k-71k yearly est. 4d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service advisor job in Pharr, TX

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $27k-36k yearly est. 28d ago
  • Payne Weslaco Ford Service Advisor

    Payne MGT

    Service advisor job in Weslaco, TX

    Job Description We are currently seeking a Service Advisor for our Weslaco Ford location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction. **Qualifications:** - High school diploma or equivalent required; associate degree preferred - Previous experience in a customer service role, preferably in an automotive service environment - Strong communication and interpersonal skills - Knowledge of automotive systems and maintenance services - Ability to multitask and work in a fast-paced environment - Proficiency in computer systems and software **Responsibilities:** - Greet customers and assist them with determining their service needs - Schedule service appointments and communicate with customers throughout the process - Advise customers on necessary services based on vehicle inspections and manufacturer recommendations - Provide estimates for services and obtain customer approval - Coordinate with technicians to ensure timely completion of services - Resolve customer complaints and issues in a professional manner - Maintain customer records and service history accurately in the system - Stay updated on product knowledge, manufacturer updates, and service procedures **Additional Requirements:** - Valid driver's license (at least 3 consecutive years) and clean driving record - Willingness to participate in training and development opportunities - Ability to work a flexible schedule, including weekends - Commitment to providing exceptional customer service and building customer loyalty.
    $41k-71k yearly est. 20d ago
  • Bert Ogden Bmw Service Advisor

    Bert Ogden McAllen Motors 3.8company rating

    Service advisor job in Pharr, TX

    Full-time Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. FULL-TIME Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. If additional work is needed, explain the details to the customers, including the additional cost and time consideration. Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions. QUALIFICATIONS General knowledge of mechanical operations. Sales experience preferred. Excellent oral and written communication skills. Requirements Requirements Must have a valid Texas Driver's license with an acceptable and safe driving record. Must be 21 years old or older. Must pass a drug test screening. Must pass a background check screening
    $38k-50k yearly est. 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Service advisor job in Rio Grande City, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 14d ago
  • Automotive Service Advisor/Writer

    RGV Tire Pros

    Service advisor job in McAllen, TX

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Training & development Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company. Benefits and Perks Excellent Training and Development Competitive Compensation Friendly Work Environment Top Tier Benefits Job Summary Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities. Responsibilities Promptly meets and greets customers Determines the nature of customer problems; May make road test or visually inspect the vehicle Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold Obtains customer approval for service before delivering order to service personnel Reviews completed repairs or services performed with customers and collects payment Maintains cleanliness of showroom and re-stocks display as needed Performs daily cash/sales procedures at close of business day Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations Desired Qualifications High School graduate or comparable vocational training Knowledge of computerized sales and marketing software Knowledge of auto/truck tire, lubrication and maintenance issues Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions Preferred Experience: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment Experience as a vehicle mechanic or lubrication technician
    $45k-61k yearly est. 2d ago
  • Payne Weslaco Ford Service Advisor

    Payne Auto Group 2.8company rating

    Service advisor job in Weslaco, TX

    We are currently seeking a Service Advisor for our Weslaco Ford location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction. Qualifications: * High school diploma or equivalent required; associate degree preferred * Previous experience in a customer service role, preferably in an automotive service environment * Strong communication and interpersonal skills * Knowledge of automotive systems and maintenance services * Ability to multitask and work in a fast-paced environment * Proficiency in computer systems and software Responsibilities: * Greet customers and assist them with determining their service needs * Schedule service appointments and communicate with customers throughout the process * Advise customers on necessary services based on vehicle inspections and manufacturer recommendations * Provide estimates for services and obtain customer approval * Coordinate with technicians to ensure timely completion of services * Resolve customer complaints and issues in a professional manner * Maintain customer records and service history accurately in the system * Stay updated on product knowledge, manufacturer updates, and service procedures Additional Requirements: * Valid driver's license (at least 3 consecutive years) and clean driving record * Willingness to participate in training and development opportunities * Ability to work a flexible schedule, including weekends * Commitment to providing exceptional customer service and building customer loyalty.
    $40k-53k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Pharr, TX?

The average service advisor in Pharr, TX earns between $32,000 and $91,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Pharr, TX

$54,000

What are the biggest employers of Service Advisors in Pharr, TX?

The biggest employers of Service Advisors in Pharr, TX are:
  1. Bert-Co
  2. Bert Ogden RGV
  3. Clark Chevrolet
  4. Kahlig Auto Group
  5. South Texas Auto Group
  6. Walmart
  7. Hacienda
  8. Sames Laredo
  9. Charlie Clark Auto Group
  10. Fiesta Chevrolet
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