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The differences between service mechanical technicians and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service mechanical technician and a technical services engineer. Additionally, a technical services engineer has an average salary of $81,204, which is higher than the $47,820 average annual salary of a service mechanical technician.
The top three skills for a service mechanical technician include customer service, diagnosis and hydraulic systems. The most important skills for a technical services engineer are customer service, technical support, and technical service.
| Service Mechanical Technician | Technical Services Engineer | |
| Yearly salary | $47,820 | $81,204 |
| Hourly rate | $22.99 | $39.04 |
| Growth rate | 2% | 2% |
| Number of jobs | 146,216 | 217,103 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 33% | Bachelor's Degree, 66% |
| Average age | 45 | 41 |
| Years of experience | 6 | 6 |
A service mechanical technician specializes in installing and repairing mechanical equipment and systems. Although the extent of their responsibilities differs upon their industry of employment, it typically includes working together with engineers in developing and testing equipment, troubleshooting problems, performing adjustments and calibrations, maintaining records, and performing regular maintenance checks to ensure the equipment's quality and capacity. Moreover, a service mechanical technician may also provide technical support to clients and co-workers, all while adhering to the company's safety standards and regulations.
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Service mechanical technicians and technical services engineers have different pay scales, as shown below.
| Service Mechanical Technician | Technical Services Engineer | |
| Average salary | $47,820 | $81,204 |
| Salary range | Between $33,000 And $68,000 | Between $57,000 And $115,000 |
| Highest paying City | Oxnard, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | State Street | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a service mechanical technician and a technical services engineer in terms of educational background:
| Service Mechanical Technician | Technical Services Engineer | |
| Most common degree | Associate Degree, 33% | Bachelor's Degree, 66% |
| Most common major | Automotive Technology | Chemical Engineering |
| Most common college | SUNY College of Technology at Alfred | Northwestern University |
Here are the differences between service mechanical technicians' and technical services engineers' demographics:
| Service Mechanical Technician | Technical Services Engineer | |
| Average age | 45 | 41 |
| Gender ratio | Male, 97.9% Female, 2.1% | Male, 88.0% Female, 12.0% |
| Race ratio | Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 7.4% White, 60.4% American Indian and Alaska Native, 0.7% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 6% | 5% |