Senior Full Stack Developer
Quantum-Health
Dublin, OH
is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a Senior Full Stack Developer to play a pivotal role in advancing our enterprise analytics platform and transforming the healthcare navigation experience. This role will serve as both a technical leader and hands-on contributor-driving architectural decisions, mentoring peers, and shaping how we integrate modern technologies, including LLMs (Large Language Models), into our analytics solutions. What you'll do (Essential Responsibilities) Lead the design, architecture, and development of complex full stack features for our analytics platform. Provide technical direction for integrating LLM-driven capabilities to enhance data interpretation and user interaction. Establish and enforce engineering best practices around scalability, performance, and security. Build and refine user interfaces in Vue.js, ensuring intuitive, accessible, and performant experiences. Design and optimize back-end services in Node.js, Python, or similar, with strong API and integration patterns. Architect and manage integrations with AWS QuickSight, Snowflake, PostgreSQL, and other enterprise data sources. Partner with product, design, and data teams to define the technical roadmap and deliver high-value features. Mentor junior developers, fostering technical growth and knowledge sharing within the team. Participate in and lead code reviews, promoting a culture of quality and continuous improvement. Explore, prototype, and implement AI/ML and LLM capabilities that unlock new insights and client value. Stay ahead of emerging trends in full stack and AI technologies, bringing forward recommendations that shape product strategy. All other duties as assigned. What you'll bring (Qualifications) Experience: 7+ years of professional full stack development experience, with demonstrated progression into senior or lead roles. Expertise in Vue.js and modern JavaScript/TypeScript frameworks. Strong back-end development experience with Node.js, Python, or similar languages. Advanced proficiency with SQL, data modeling, and performance optimization in Snowflake and PostgreSQL. Deep knowledge of AWS services, including QuickSight, and familiarity with scalable cloud-native architectures. Experience architecting and deploying secure, high-performance applications in enterprise environments. Strong understanding of RESTful APIs, authentication, and security best practices. Excellent communication skills, with the ability to translate complex technical concepts for business stakeholders. Commitment to data security, privacy, and compliance standards. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. Preferred Qualifications Prior experience in healthcare, healthtech, or other regulated industries. Hands-on experience enabling LLM-powered features through APIs (e.g., OpenAI, AWS Bedrock). Familiarity with AI/ML integration in analytics environments. Knowledge of CI/CD pipelines, Docker, and modern DevOps practices. Understanding of regulatory frameworks such as HIPAA. -- #LI-AK1 #LI-Hybrid What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.$87k-105k yearly est. 2d agoHuman Resources System Administrator
Lovisa Pty Ltd.
Columbus, OH
AND EXPECTATION: The HR System Administrator serves as the primary administrator and subject matter expert for Lovisa's ADP Workforce Now platform, ensuring accurate and efficient system operation across all employee lifecycle stages. This dedicated role manages system configuration, data integrity, payroll processing support, and user training while maintaining compliance with multi-state employment regulations across the US, Canada, and Mexico. They will act as the primary liaison between the Payroll and HR teams as it pertains to their shared processes in ADP workforce now. The position requires strong technical aptitude, meticulous attention to detail, and the ability to translate HR processes into system workflows. Essential Responsibilities ADP System Administration & Maintenance Serve as primary system administrator for ADP Workforce Now, maintaining system configuration, security settings, and user access across all modules Monitor system updates, patches, and new feature releases; assess impact and implement changes as appropriate Troubleshoot system issues, working directly with ADP support to resolve technical problems and escalate critical issues Act as liaison between HR and Payroll as it pertains to shared processes in HRIS to support updates and optimization for both teams. Maintain system documentation including process workflows, configuration guides, and standard operating procedures Ensure data integrity through regular audits, validation checks, and cleanup of duplicate or incorrect records Onboarding & New Hire Processing Configure and maintain ADP onboarding workflows for multiple jurisdictions and position types Process new hire data entry with accuracy, ensuring compliance with state/provincial requirements for tax withholdings, I-9 verification, and benefit eligibility Generate and distribute onboarding reports to stakeholders; troubleshoot incomplete or delayed onboarding tasks Collaborate with recruiting and operations teams to streamline the new hire experience within ADP Maintain templates for offer letters, welcome communications, and required documentation within the system Payroll Processing Support Serve as primary liaison between HR and payroll teams, ensuring accurate employee data flows to payroll processing Process payroll-related changes including salary adjustments, bonuses, commissions, and retroactive pay corrections Audit pre-payroll reports for accuracy; identify and resolve discrepancies before payroll finalization Maintain pay codes, earnings types, and deduction configurations for multiple locations and pay groups Support year-end processing including W-2 preparation, tax reporting, and annual compliance requirements Employee Changes & Contract Management Process all employee status changes including transfers, promotions, demotions, and department moves with accurate effective dating Maintain position management structure ensuring accurate reporting relationships and organizational hierarchy Update compensation changes, ensuring proper approvals and documentation are maintained in the system Configure and track contract changes for international employees, ensuring compliance with local requirements Generate change reports and analytics for leadership review Leave Management & Tracking Administer leave of absence requests through ADP, ensuring accurate tracking of FMLA, state leave laws, and company leave policies Configure leave accrual rules, carryover policies, and payout calculations for multiple jurisdictions Process leave requests, return-to-work updates, and intermittent leave schedules with appropriate documentation Generate leave reports for compliance tracking, accommodation coordination, and workforce planning Coordinate with benefits administration to ensure proper benefit continuation during leaves Offboarding & Exit Processing Process terminations and resignations in ADP, ensuring accurate final pay calculations and benefit termination dates Coordinate final paycheck processing including accrued PTO payouts, commission settlements, and benefit deductions Maintain exit documentation and ensure proper data retention in compliance with record-keeping requirements Generate separation reports and analytics to support retention initiatives Disable system access and coordinate with IT for comprehensive offboarding procedures Reporting & Analytics Create and maintain standard and custom reports for HR leadership, finance, and operations teams Develop dashboards for headcount tracking, turnover analysis, and compensation reporting Respond to ad-hoc reporting requests with timely and accurate data extraction Ensure data accuracy in reports through validation and reconciliation processes Train HR team members on self-service reporting tools and capabilities Training & User Support Provide training to HR staff, managers, and employees on ADP functionality and self-service features Develop and maintain training materials, quick reference guides, and FAQs Serve as first point of contact for ADP-related questions, providing timely and accurate responses Monitor system adoption and identify opportunities to improve user experience and process efficiency Compliance & Data Security Maintain compliance with data privacy regulations including GDPR considerations for international operations Ensure proper security protocols are followed for accessing and managing sensitive employee information Support internal and external audits by providing system documentation and data extracts Stay current on employment law changes affecting system configuration and reporting requirements Qualifications Required: Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field, OR equivalent combination of education and experience Minimum 3 years of hands-on experience with ADP Workforce Now as a system administrator or power user Demonstrated expertise in ADP modules including Core HR, Payroll, Time & Attendance, Benefits, and Recruiting Strong understanding of payroll processing, tax regulations, and multi-state employment compliance Advanced proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis Exceptional attention to detail with proven ability to maintain data accuracy in complex systems Strong analytical and problem-solving skills with ability to troubleshoot technical issues Excellent organizational skills with ability to manage multiple priorities and meet deadlines Preferred: ADP Workforce Now certification or completion of ADP Learning Management courses Experience supporting multi-state or international payroll operations Knowledge of Canadian and/or Mexican employment regulations and payroll practices Experience in retail or multi-location operational environments SHRM-CP or PHR certification Experience with ADP reporting tools including Report Writer and Data Dictionary Familiarity with integrations between ADP and other HR systems (benefits administration, time clocks, applicant tracking)$34k-49k yearly est. 2d agoProduct Manager
Ringside Talent
Columbus, OH
We are looking for a Product Manager to work for our client located in Columbus. The ideal candidate will play a key role in driving product strategy, managing cross-functional teams, and delivering innovative solutions that align with business objectives. Responsibilities: Define and execute product roadmaps, ensuring alignment with organizational goals and customer needs. Collaborate with engineering, design, and business teams to deliver high-quality products on time and within scope. Conduct market research and competitive analysis to inform product decisions. Gather and prioritize requirements, translating them into actionable plans for development teams. Oversee CRM platform enhancements and integrations to improve customer experience and operational efficiency. Monitor product performance and implement improvements based on data-driven insights. Communicate product vision and updates to stakeholders across all levels. Qualifications: 5+ years of experience in product management within technology-driven environments. Hands-on experience with CRM platforms (Salesforce, HubSpot, or similar). Strong understanding of Agile methodologies and product lifecycle management. Excellent analytical, communication, and leadership skills. Experience with tools such as JIRA, Confluence, and product analytics platforms. What Our Client Offers: Competitive salary and benefits package. Opportunity to lead impactful projects in a dynamic, growth-oriented organization. Collaborative culture with a focus on innovation and continuous improvement. Professional development and career advancement opportunities.$73k-101k yearly est. 1d agoIncident Management Consultant
Zeektek
Columbus, OH
High level Consultant - 1 year minimum contract. Hybrid - 24/7 On Call if outage. Job Description: IT Service Management (ITSM) Leader The IT Service Management (ITSM) Leader is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience. The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security/compliance teams. This role is essential to maintaining high availability of healthcare IT systems and ensuring alignment with organizational and patient care goals. Core Responsibilities • Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency. • Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust. • Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types . Ensure accountability is embedded in incident response and service delivery. • Data-Driven Decision Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization. Skills and Qualifications • Leadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders. • Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices. • Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management. • Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.$81k-113k yearly est. 2d agoCCaaS (NICE & IVR) Techno-Functional Lead
Revel It
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.$99k-129k yearly est. 4d agoSenior Power Platform Engineer (455002)
Vaco By Highspring
Remote job
Senior Power Platform Engineer | 455002 DETAILS 6M C2H Hourly / Salary: to $180K+ Vaco Technology is currently seeking a Senior Power Platform Engineer for a 6M C2H opportunity that is 100% remote. The Senior Power Platform Engineer will lead the design, development, and governance of enterprise-grade solutions built with Power Apps, Power Automate, PowerBI, and Dataverse. The Senior Power Platform Engineer will partner with business and IT leaders to modernize processes, enhance data-driven decision-making, and scale low-code capabilities across the organization. The ideal candidate brings deep hands-on engineering expertise, strong architectural judgment, and the ability to mentor delivery teams while ensuring solutions meet security, compliance, and performance standards. Solution Architecture / Delivery - Lead full lifecycle Power Platform architecture and delivery spanning Power Apps (Canvas / Model-driven), Power Automate (cloud flows / RPA), PowerBI, and Dataverse | Translate complex business needs into scalable, secure, maintainable designs aligned to enterprise roadmap Standards / Patterns / Reuse - Define and implement enterprise Power Platform standards, architectural patterns, and reusable components to accelerate delivery and minimize technical debt Dataverse Architecture - Design robust Dataverse data models (tables / relationships / security roles / business rules) with strong performance tuning and maintainability practices Power BI Modeling - Build and optimize semantic models, DAX measures, dataflows, and dashboards with a focus on performance, usability, and governance Integration Architecture - Integrate Power Platform with M365 / Azure services (Functions / Logic Apps / API Management) and third-party systems via connectors, APIs, and custom connectors Environment Strategy / ALM - Own and evolve environment topology, solution packaging strategy (managed / unmanaged), environment variables, pipeline automation, and source control practices Governance / Security - Establish and enforce governance controls (DLP policies / RBAC / auditing / monitoring / change management) ensuring enterprise security and compliance Mentorship / Enablement - Mentor engineers, makers, and analysts through technical reviews, architectural guidance, and hands-on enablement Cross-Functional Alignment - Collaborate with security, risk, data, and enterprise architecture teams to ensure regulatory compliance and alignment with organizational standards Troubleshooting / RCA - Resolve complex production issues; perform root-cause analysis and implement long-term preventive improvements Documentation - Produce high-quality technical documentation, architecture diagrams, runbooks, and user enablement materials About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets. JOB REQUIREMENTS Power Platform Engineer (5+ years) - Application development / automation / analytics or related engineering roles with 4+ years of deep, hands-on Power Platform delivery supporting complex enterprise initiatives Solution Design Leadership - Proven ability to lead end-to-end solution design and implementation for large-scale, multi-environment Power Platform programs Power Apps Expertise - Advanced proficiency across Canvas / Model-driven apps / component framework (PCF), complex UX patterns / performance optimization Power Automate Expertise - Advanced experience with complex flow orchestration, integrations, error handling, approval frameworks, and Power Automate Desktop (preferred) Dataverse Architecture - Strong Dataverse experience including data modeling, security architecture / RBAC, solution layering, environment variables, and performance tuning PowerBI Development - Strong semantic modeling, DAX, Power Query / dataflows, and dashboard performance optimization ALM / DevOps - Hands-on experience implementing ALM using Solutions, pipeline automation, and source control in Azure DevOps or GITHub Integration / APIs - Working knowledge of REST APIs, JSON, authentication patterns (Entra ID / OAuth), and connector-based integration Communication / Stakeholder Management - Demonstrated ability to interface with both technical and non-technical stakeholders and communicate complex solution decisions Delivery / Execution - Proven ability to lead multiple priorities simultaneously and consistently deliver high-quality outcomes in fast-paced enterprise environments PREFERRED (not required) Microsoft certifications: PL-200 / PL-300 / PL-400 / PL-600 (or equivalent) Experience with Azure integration services (Functions / Logic Apps / Service Bus / API Management) Experience establishing or operating a Power Platform Center of Excellence (CoE) Enterprise data platforms (SQL Server / Azure SQL / Synapse / Fabric) and data governance practices Regulated environments (healthcare / finance / public sector) with strong security and compliance requirements Process improvement background (Lean / Six Sigma / BPM) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.$180k yearly 5d agoSenior Technical Project Manager
Catapult Federal Services
Remote job
Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement$83.4 hourly 4d agoShopify Headless Commerce Technical Lead
G2O
Columbus, OH
We're passionate about designing and delivering top-notch digital experiences for our clients - and their customers - and helping them create efficiencies using data and technology. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in. As a Shopify Headless Commerce Technical Lead, you'll be joining our team of talented experts. The right candidate will possess the following experience: Role Overview: Responsible for architecting, delivering, and governing the next-generation commerce platform built on Shopify's headless capabilities. This role leads the technical strategy, solution design, development standards, and hands-on engineering for custom storefronts, backend services, integrations, and omni-channel experiences. This role requires deep engineering experience, strong architecture skills, and proven expertise implementing Shopify at enterprise scale. Key Responsibilities: Platform Architecture & Leadership Serve as the technical authority for Shopify headless architecture, Storefront API, Admin API, Hydrogen/Next.js frameworks, and custom app development. Define and maintain the headless reference architecture, including front-end frameworks, BFF layer, integrations, and API gateway standards. Drive architectural decisions related to performance, caching, edge delivery, API orchestration, authentication, and scalability. Establish engineering patterns, coding standards, and technical governance for all Shopify and commerce-related development. Custom Application Development Lead the design and development of custom applications that interact with Shopify, including: Custom storefronts (web/mobile/tablets) CPQ/configurator services for complex products Clienteling apps and in-store tools Trade/designer portals Operations dashboards and internal tools Oversee development of BFF (Backend-for-Frontend) services handling business logic, entitlements, pricing, carts, and checkout flows. Ensure secure and performant usage of Storefront API, Admin API, webhooks, metafields, custom functions, and Shopify functions. Integration Leadership (SAP, BTP, Manhattan, Workato) Partner with SAP, BTP, integration, and data teams to architect and govern end-to-end flows with: SAP S/4HANA (product, pricing, tax, financials) Manhattan Active Omni (OMS/WMS) (inventory, fulfillment, routing, delivery) SAP BTP Integration Suite (core iPaaS) Workato (automation, additional integration patterns) PIM/DAM systems (Salsify, Akeneo, etc.) Define API contracts, event-driven patterns, and webhook strategies to support real-time unified commerce. Ensure consistency across systems-of-record (Shopify, SAP, Manhattan, PIM). Technical Delivery & Leadership Lead engineering teams (internal + partners) across front-end, backend, integrations, QA, and DevOps. Ensure quality delivery through design reviews, code reviews, and active technical mentorship. Translate business requirements into scalable technical solutions and detailed architecture. Own platform reliability, monitoring, alerting, and operational excellence for headless commerce services. Drive continuous improvement across performance, SEO, accessibility, security, and release processes. Security, Compliance & Governance Work with Security, Identity, and Infrastructure teams to enforce OAuth, API authentication, 0Auth flows, and secure key management. Champion compliance standards including PCI, PII, SOX, and change management controls. Implement observability standards (logs, metrics, tracing) across Shopify, APIs, BTP, and custom services. Cross-Functional Collaboration Partner with product management, UX, merchandising, marketing, retail operations, customer care, and supply chain leaders to deliver unified commerce capabilities. Liaise with Shopify Plus solution engineers, agency partners, and system integrators. Communicate technical recommendations, risks, and roadmaps to executive leadership. Required Skills & Qualifications: 7-10+ years engineering experience with modern web technologies. 3-5+ years Shopify experience with both Storefront API and Admin API. Hands-on expertise with headless frameworks such as Hydrogen, Remix, Next.js, React. Strong proficiency in server-side development (Node.js, TypeScript, or comparable). Deep experience building and consuming RESTful APIs, GraphQL, and event-driven architectures. Strong understanding of Shopify Functions, metafields, extensions, and custom app development. Experience integrating commerce platforms with enterprise systems (ERP, OMS, WMS, PIM). Familiarity with SAP S/4HANA, SAP BTP, Manhattan Active Omni, or equivalent. Experience implementing caching strategies (CDN, edge compute, Redis). Strong understanding of security standards, OAuth2, JWT, and API gateways. Experience leading technical teams and managing engineering partners/SIs. Outstanding analytical, troubleshooting, and communication skills. Prior leadership experience in a retail/ecommerce transformation program. Experience with CPQ or product configuration platforms. Experience designing custom checkout flows or complex pricing/discount engines. Experience with Workato or similar iPaaS. Exposure to MACH or composable commerce architectures. Understanding of PIM/DAM ecosystems like Akeneo, Salsify, or Brandfolder. Experience with mobile applications or in-store technology. More about G2O We're different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave - and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this - and have been evolving how we do it for 40 years. Individually, we bring a wealth of experience from diverse backgrounds - personally and in business. We're a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we think we're best when we put our minds together. Each person brings something distinct to our team - some unique flavor to their background or their experience. That makes for stronger collaboration - and elevates the outcomes for our clients. Are you ready to collaborate to greatness with us? Learn more at G2O.com/careers$77k-99k yearly est. 2d agoProduct Analyst
Dexian
Columbus, OH
As a Product Analyst, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities: Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics, including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.$58k-81k yearly est. 1d agoMachine Learing/AI Engineer
Neteffects
Remote job
Fully Remote $75-80/hr. W2 with benefits Machine Learning/AI Engineer T-shaped skill - Will be working with Python, FastAPI's, and Data Pipelines This position requires a knowledge/familiarity with Accounting/Finance areas due to the areas you would be working with (GL, AP, P&L, Accruel, etc) The company is focused on Data and AI. Using Machine Learning and operational research to create an application to help several verticals with: Massive scale data migrations, conversions, enrichment & curation Surface workflows delivering equipment lifecycle optimization Geospatial, IOT platforms embedding spatial analytics Creation and integration of ML & OR models across different domains They have over 250 years of experience on the team now between 17 people. Have IntelliJ, AWS, Google AWS partner, Microsoft supplier and IBM business partner Why work here? Everything is new development Teaming first - Agile 2 weeks sprints, full transparency front end to end. You bring value to the table and have your own identity with the customer, no overhead. They are just a development org. You present directly to the customer and can show them the value you are providing. You have full autonomy to operate. Run your own sprints, present their work, demos with client. No layers. Weekly sessions doing demos for people to learn and catch up Rock solid team, everyone is qualified and and has strong skills They will learn a lot and it will be an ecosystem of capabilities, skill sets and they can share knowledge with each other. Communicate openly and honesty Inclusion in all conversations. No difference for contractors.$75-80 hourly 5d agoSenior Director of Business Risk & Excellence (SAN ANTONIO)
Usaa
Remote job
Why USAA? Please ensure you read the below overview and requirements for this employment opportunity completely. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The dedicated Executive Director, Business Excellence, for Bank OMNI Sales and Service (BOSS) is a critical leadership role responsible for proactively managing and mitigating vulnerabilitiesacross the BOSS business. This role centralizes accountability for all safeguard functions within BOSS, ensuring alignment with Bank Risk Program and RGF expectations and enabling operational resilience through repeatable processes and data-driven insights. This Leader will manage a team of subject matter experts specializing in BOSSvulnerabilityand control, providing comprehensive and proactive business coverage and will oversee the team's efforts to streamline safeguard-related processes, enhance collaboration, and minimize disruption to BOSS operations. The ED, BOSS Business Excellence utilizes executive-level business acumen, strategic thinking, process improvement, and decision-making abilities and provides effective hands-on management and leadership. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Oversee key initiatives and accelerate the strategic execution of key cross-functional workstreams Develop and maintain an end-to-end strategy to improve the use of employee feedback as a key element of our process improvement efforts and target state design Effectively implement a process that can be used horizontally, at scale, across the Bank to improve the pull-through of innovative ideas from our employees Design integrated communication plan to provide employees feedback on the outcome of their ideas Ensures effective oversight, governance, risk identification, and compliance in place to monitor channel performance; identify, measure, and report on performance targets Enable target-state employee and member experiences and operational excellence through effective process management, change delivery, and communications Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of channel or large-scale sales, service, or operations experience within a highly regulated environment. 3 years of experience in sales/service effectiveness or performance analytics and reporting, including experience providing trends/solutions in a contact center or large operations environment. 4 years of people leadership experience in building, managing and/or developing high-performing teams is required. Ability to develop successful relationships with internal stakeholders and negotiate and influence at all levels of the organization. Experience leading through change and communicating effectively at scale. In-depth knowledge required of financial industry laws, rules, and regulations as well as regulatory guidance on processes, programs, and operations What sets you apart: Experience in contact center operations Experience in first and second-line operational risk/compliance Deep Familiarity with bank risk programs Leadership experience US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $147,750-$265,950. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$147.8k-266k yearly 1d agoClient Advocate Specialist
Health Catalyst
Remote job
Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel: Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software. Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services. Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders. Coordinate implementation efforts with new clients to include building the plan, training and set up Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed. Maintain knowledge of state and national standards Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site Periodically, support continuing Product Management and enhancement efforts Periodically, support Software quality and testing efforts as needed. Become the Subject Matter Expert in one key area that will support the company's objectives. What you bring to this role: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and PowerPoint) Good presentation skills At least 3 years Cancer Registry experience, preferably with CRStar. Active Certified ODS-C, certification required Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.$42k-70k yearly est. Auto-Apply 36d agoSales Operations Specialist (US)
Kalibrate
Remote job
Kalibrate We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions. We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow. The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries. We are seeking a highly analytical and results-driven Sales Analyst with 0-2 years of relevant experience to join our Sales Operations team. This role is pivotal in transforming raw sales data into strategic insights that drive decisionmaking across the commercial organization. The ideal candidate will partner closely with the Director of Sales Operations to deliver high-impact reporting, forecasting, and performance analysis that enhances sales effectiveness and supports executive leadership. Responsibilities: • Own the collection, analysis, and interpretation of sales and pipeline data to uncover trends, risks, and growth opportunities. • Deliver actionable insights and recommendations that influence sales strategies • Develop and maintain executive-level reports and dashboards to track performance against sales goals, forecasts, and KPIs • Collaborate cross-functionally to gather data, ensure accuracy, and streamline communication. • Support process improvement initiatives to increase sales efficiency and operational effectiveness • Provide modeling and scenario analysis to support forecasting, budgeting, and strategic planning. • Contribute to sales forecasting efforts by analyzing pipeline health and delivering insights by division, product, and region. Requirements: Requirements: • Bachelor's degree in business, Economics, Data Analytics, or related field. • Prior work experience in sales analysis, revenue operations, business intelligence or financial analysis • Proven ability to build, interpret, and present data-driven insights to senior stakeholders • Advanced proficiency in Microsoft Excel and knowledge of BI tools is highly preferred • Experience with CRM systems and other sales technologies is highly preferred • Strong communication and storytelling skills - able to translate complex data into executive-ready narratives • Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment • Collaborative, strategic thinker with a passion for enabling sales growth and operational excellence. This is a fully remote US based role and the salary is around $60k.$60k yearly 55d agoLead, Game & UA Analytics - Client Services
Xsolla
Remote job
ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.$60k-103k yearly est. Auto-Apply 60d+ agoPrincipal Product Manager
People Inc.
Remote job
| Major goals and objectives and location requirements The Principal Product Manager is experienced and analytically minded and will lead the strategy and development of D/Cipher+ reporting, measurement, and optimization intelligence systems. This role will define how performance data is structured, visualized, and activated across the media lifecycle transforming how internal teams and clients interpret campaign impact and identify optimization opportunities. This cross-functional leadership role will bridge data engineering, analytics, and go-to-market teams to evolve our reporting infrastructure into a dynamic, insight-generating platform. The role is responsible for designing products that simplify complex datasets, automate insight surfacing, and deliver measurable value through predictive reporting and optimization tools. The work will directly power the next generation of D/Cipher Plus measurement experiences - unifying campaign dashboards, attribution systems, and feedback loops that inform both current and future. This position offers remote work flexibility; however, if you reside within a commutable distance to one of our main offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per week. About The Team | The Team and/or Brand. D/Cipher is People Inc.'s audience data and mindset intelligence offering, focused on transforming People Inc.'s readership insights into scalable off-platform programmatic activations across the ad tech ecosystem. The team's mission is to connect context, intent, and performance - powering smarter marketing decisions at scale across a wide range of inventory channels and platforms. About The Positions Contributions: Reporting & Measurement Systems 34% Own the roadmap for campaign reporting and measurement tools that deliver clear, actionable insights to internal and client-facing users. Lead the design and delivery of unified campaign dashboards that visualize performance across audience, taxonomy, and creative dimensions. Partner with Data Engineering and Measurement Science teams to operationalize multi-touch attribution, conversion tracking, and KPI normalization frameworks. Integrate campaign reporting systems with D/Cipher's predictive and identity frameworks to create a closed-loop view from exposure to outcome. Develop intelligent reporting experiences that surface key wins, contextualize performance, and proactively highlight anomalies or optimization opportunities. Define data models and schemas that enable scalable, reusable reporting templates across client, vertical, and campaign types. Optimization Insights & Predictive Intelligence 33% Build tools that transform measurement outputs into proactive recommendations - helping internal and external users understand not just what happened , but what to do next . Collaborate with Data Science to integrate predictive analytics that estimate performance lift, pacing, and conversion potential. Drive the development of optimization signals that feed into forecasting models and targeting recommendations across D/Cipher's ecosystem. Partner with UX and Design to embed AI-assisted insights (e.g., intelligent summaries, anomaly detection, optimization copilots) into reporting interfaces. Cross-Functional Product Leadership 33% Collaborate with Sales, Client Success, and Insights teams to ensure reporting aligns with client objectives and supports renewal and upsell conversations. Work closely with Engineering and Data teams to ensure measurement products are performant, reliable, and aligned with D/Cipher's overall data infrastructure. Establish clear requirements for data ingestion, normalization, and visualization to support measurement automation and future-proof the reporting architecture. Champion data quality and interpretability, ensuring consistency and transparency in how metrics are calculated and communicated across teams. The Role's Minimum Qualifications and Job Requirements: Education: Bachelor's degree or equivalent preferred Experience: 8+ years of product management experience, ideally in ad tech, martech, analytics, or media measurement. Specific Knowledge, Skills, Certifications and Abilities: Proven experience building and launching data visualization, analytics, or reporting platforms. Strong understanding of media performance metrics, attribution modeling, and campaign measurement frameworks. Experience translating analytical outputs into user-friendly reporting interfaces or storytelling tools. Demonstrated collaboration with data science, analytics, and engineering teams to operationalize complex datasets. Reporting tools evolve from static dashboards to interactive, intelligence-driven systems. Optimization insights are surfaced automatically and integrated into ongoing campaign management. Measurement data directly informs predictive systems, improving planning and targeting performance. Internal teams and clients gain a unified, transparent, and automated view of campaign success and opportunity. Comfort defining KPIs, data taxonomies, and measurement methodologies that scale across multiple products or platforms. Excellent communication and stakeholder management skills; able to synthesize technical and business requirements into a coherent vision. A product mindset that values automation, usability, and interpretability - not just data delivery. Familiarity with agentic or AI-assisted product features that enhance reporting or analytics workflows. Background in predictive modeling or optimization intelligence within ad tech ecosystems. Experience with Datarama, Tableau, or custom visualization tools. Understanding of identity, data collaboration, or privacy-safe measurement systems (e.g., clean rooms, encrypted match frameworks). Strong UX sensibility and ability to simplify data-dense experiences into intuitive, action-oriented designs.$113k-158k yearly est. 2d agoeCommerce Site Lead
OTC Industrial Technologies
Remote job
eCommerce Site Lead Reports to: Operations OTC Industrial Technologies is seeking a detail-oriented and technically minded eCommerce Site Lead to manage the daily operation, maintenance, and performance of our enterprise eCommerce websites. This role supports the functionality, integration, and user experience of OTC's eCommerce platforms, coordinating day-to-day activities across development, design, and content teams. Working closely with internal and external partners, this position ensures site stability, accurate product data, and smooth execution of ongoing enhancements. The ideal candidate is a hands-on problem solver with strong project coordination skills and a solid understanding of eCommerce platforms, user experience, and digital marketing principles. What You'll Do * Manage the daily operation and technical workflows of OTC's eCommerce websites to ensure consistent functionality and optimal user experience. * Use Jira and Confluence to create and track tickets, maintain documentation, and coordinate sprint deliverables with development partners. * Collaborate with internal stakeholders (Marketing, IT, Operations) and external agencies to execute updates, integrations, and feature releases. * Perform User Acceptance Testing (UAT) and quality assurance to validate deployments and identify issues. * Support and maintain product data accuracy, merchandising updates, and site navigation improvements. * Assist in developing and maintaining SEO, SEM, email, social media, and affiliate marketing initiatives to drive traffic and conversions. * Help establish and track KPI dashboards and performance metrics to ensure alignment with overarching business goals. * Monitor and analyze site performance, sales data, customer behavior, and digital marketing metrics to identify trends and opportunities for improvement. * Coordinate content and UX updates to ensure alignment with brand standards and accessibility best practices. * Provide technical support and eCommerce best-practice recommendations to internal teams. * Assist leadership with project documentation, milestone tracking, and communication related to website initiatives. What You'll Need * Bachelor's degree in Marketing, Business, Information Systems, or a related field. * 1-3 years of hands-on experience managing or supporting eCommerce websites or digital production workflows. * Working knowledge of Jira and Confluence; familiarity with Agile/Scrum workflows * Familiarity with enterprise or mid-market eCommerce platforms (e.g., BigCommerce, Shopify). * Understanding of SEO, SEM, email marketing, social media, and affiliate marketing strategies. * Basic understanding of web analytics and KPI tracking. * Strong organizational, communication, and problem-solving skills with high attention to detail. * Demonstrated ability to prioritize multiple projects and meet deadlines in a fast-paced environment.$24k-31k yearly est. 39d agoRetail Merchandising Solution Architect
Prairie Consulting Services
Remote job
Senior Retail Merchandising Solutions Architect - Retail Merchandising Technology (Remote) We are seeking a Senior Architect with deep expertise in retail merchandising systems to help shape and guide a large-scale merchandising transformation. This role focuses on enterprise architecture, platform integration, and technical strategy across core merchandising capabilities. This is a hands-on architecture leadership role (not hands-on development) working closely with product, engineering, and business teams. What You'll Do Define and lead solution architecture for core retail merchandising systems Guide technical strategy across demand planning, forecasting, allocation, and assortment planning Ensure seamless integration between merchandising platforms and ERP systems (SAP preferred) Partner with product and agile delivery teams to drive scalable, enterprise solutions Establish and uphold architecture standards, governance, and best practices Support vendor evaluation, platform implementation, and production troubleshooting Provide architectural leadership across cross-functional technology teams What We're Looking For Sr level experience as a solution or enterprise architect in retail technology environments systems working across demand planning and Forecasting Strong domain expertise in merchandising systems, especially: Demand Planning / Forecasting Allocation & Replenishment Assortment Planning Experience with large retail platforms such as o9 OR Blue Yonder (merchandising) Highly preferred - (Will consider a similiar enterprise system) Proven experience integrating merchandising platforms with SAP or other large ERP systems Ability to think and operate at an enterprise architecture level Experience working in product-based and agile environments Strong communication skills and ability to influence technical and business stakeholders Nice to Have Exposure to AI or advanced analytics in a retail environment Experience across multiple merchandising platforms Strong understanding of master data in retail systems Additional Details Fully remote role with quarterly onsite planning sessions Key ITEMS you will understand in working with Retail Systems : 1. Demand Planning & Forecasting 2. Allocation & Replenishment 3. Master Data & Integration Manages product, location, and calendar data used across merchandising processes Integrates with ERP systems (commonly SAP or Oracle) to execute orders, pricing, and inventory updates If you're a senior solutions architect with expertise in retail merchandising systems work together at scale, we'd love to hear from you.$92k-127k yearly est. 1d agoEditor-in-Chief, HOT ROD
Ten Publishing Magazines LLC
Remote job
TEN: The Enthusiast Network is seeking a full-time Editor-in-Chief, HOT ROD for the El Segundo, CA office. About UsTEN: The Enthusiast Network is the world's premier network of enthusiast brands, such as Motor Trend, Automobile, Hot Rod, Surfer, Transworld and GrindTV. With more than 60 publications, 100 Web sites, the world's largest automotive VOD channel, 800 branded products, 50+ events, TV and radio programs, TEN creates and delivers content that informs, entertains, inspires and connects with enthusiasts every day. Position DescriptionThe Editor-in-Chief, HOT ROD (full-time, salaried, regular) will have overall responsibility for ensuring effective and timely delivery of a high quality publication (print, digital, social, video) and overseeing the editorial process to ensure that all aspects of content and production work effectively to define, refine, and determine the ongoing creative development, direction and growth of editorial product. This role will maintain the editorial mission, focus, and determine on-going creative direction for all aspects of the brand. Essential duties and responsibilities include but not limited to: Content Creation and Curation Supervise production and editorial staff from story generation through publication and plan editorial calendars effectively. Monitor editorial consistency; responsible for content acquisition, selection and preparation. Maintain final approval of all creative elements of the brand, including the editorial plan and feature assignments with final approval of all digital and print layouts. Ensure a consistently high level of quality control. Analytics and Budgeting Responsible for travel & entertainment and buyout budget management Responsible for network brand PV and UV budgets and goals Responsible for newsstand budgets and goals Assign content using analytical tools and processes to insure brand growth Brand Management and Supervision Assist in selling opportunities around brand Maintain a reputable brand presence within the industry Stay abreast on the most current developments and trends in the industry, including technology, legal, content and piracy issues. Successfully lead the extension of the editorial brand into new products, activities, events and market segments. Supervisory Responsibility: This position may include supervising one or more employees where applicable. Education/Experience: College degree or above in journalism or communications is preferred. Minimum 5-8 years' experience writing and editing Web sites and/or magazines/newspapers. Experience as an editor/writer/contributor for a Web site, magazine, newspaper or trade media. Experience with consumer and trade media is preferred. Strong background in media publishing. Knowledge, Skills, and Abilities: Demonstrated ability to develop, motivate and inspire both in-house and outside talent. Attention to detail and great organizational skills. Proven talent, experience, leadership and vision. Detail-oriented self-starter with excellent written and verbal communication skills. Thrive under pressure and successfully meet deadlines consistently. Physical Requirements: The ability to sit for prolonged period of time and view a computer screen This position will require frequent travel (approx. 40%) Equipment/Software Used: Microsoft Office (Outlook, Word, Excel, PowerPoint) Work Environment: Work is performed in an office environment that is well lit and ventilated. Travel to off-site work may be required NOTE: This position description reflects management's assignment of essential functions; it does not prescribe or restrict any other tasks that may be assigned.$47k-76k yearly est. Auto-Apply 60d+ agoP&C Insurance Product/Forms Consultant
Perr&Knight
Remote job
What We'll Bring to the Table:• Friendly, dynamic work environment - Includes certification as a Great Place to Work (five years in a row!) along with Climate Neutral Status• Competitive salary including merit-based bonus plan• Flexible Work Program• Clear opportunities for career progression• Company-funded professional educational program• Visible management commitment to our company core values of: Diversity & Inclusion, Environmental, Community and Employee Wellbeing, Excellent Work Product, Innovation, Integrity and Superior Customer Experience• Generous benefits including: • Medical, dental, and vision insurance • Company-paid life insurance • 401K with matching Company contributions • PTO • Community Support Program including VTO and donations with Company match • Employee Recognition Program Perr&Knight is adding a Product Design Consultant to our growing team! Our Consultants assist in the completion of competitive research, competitive coverage comparisons, coverage form drafting, coverage forms content reviews, coverage form compliance reviews, form filing support, statutory and regulatory surveys, responses to regulatory inquiries and general legal research and expert testimony. What You'll Be Doing: Accessing/reviewing insurance related laws and regulations Performing competitive research Organizing/presenting competitive information in a meaningful format Drafting basic product documents for new programs and creating state required forms to address compliance issues Preparing support and compliance reviews, including forms checklists and transmittals for form filings, including drafting explanatory language Working directly with state filings analysts Corresponding directly with clients on project goals and results Managing own deadlines and workload for multiple projects Drafting form interrogatory responses Recommending solutions and/or alternatives to clients Keeping informed on industry trends, changes in the marketplace, etc. What You'll Bring to the Table: A minimum of 1 year of experience with property and casualty insurance products Familiarity with insurance policy form drafting Solid understanding of basic insurance aspects as it pertains to underwriting, rating, regulatory compliance, and P&C insurance product Excellent written and verbal communication skills Effective project management Proficiency with Microsoft Office Products: Word and Excel Bachelor's degree from an accredited college/university or equal work experience About Perr&Knight:For over 30 years, Perr&Knight has provided exemplary insurance consulting and software solutions to the property & casualty and life, accident & health industries. Services include actuarial consulting, risk strategies & solutions, applied AI consulting, product development, insurance policy and forms consulting, regulatory compliance, compliance and operational assessments/training, state filings, licensing, technology consulting, statistical reporting, data services, predictive analytics, and bureau monitoring & maintenance. Software includes StateFilings.com, the leading cloud-based state filings management solution. With offices nationwide and more than 150 insurance professionals, including 30+ credentialed actuaries, Perr&Knight is among the largest independent actuarial and insurance consulting firms in the United States. Our mission as an actuarial and insurance operations consulting firm is to provide extraordinary value to our clients by offering innovative and unique solutions to complex challenges they face while providing a positive and motivating work environment for our employees that respects diversity and recognizes ingenuity and hard work. Perr&Knight is an equal opportunity employer and committed to inclusion and diversity. Perr&Knight does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex/gender, sexual orientation, gender identity, marital status, physical or mental disability, Veteran status, or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Perr&Knight will also provide reasonable accommodation to qualified individuals with disabilities, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email accommodations@perrknight.com$81k-116k yearly est. Auto-Apply 60d+ agoAWS and Alteryx- Project Assignment (6 months) (King Of Prussia, PA, US, 19406)
UGI Corp
Remote job
UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company's common stock is a balanced growth and income investment. UGI Corporation has paid common dividends for more than 135 consecutive years. In addition to a challenging career and competitive compensation, our employees enjoy: Generous and Family-friendly Health & Welfare Benefits Including: * Medical, Vision, and Dental Plans * Optional Health Savings Account * Optional Dependent Care Savings Account * Paid Maternity/Paternity Leave * Work from home policy * Employee Assistance Program Additional Benefits Include: * 401K with a generous company match * Tuition Reimbursement * Assistance with Professional Credentialing * Referral Bonuses * Employee Discount Programs Posting Job Summary: Seeking an AWS AI Developer to build artificial intelligence solutions including chatbots, agentic AI systems, machine learning models, and data pipelines using core AWS services. Using Alteryx to build automated workflows based on provided business requirements and data specifications. The developer will create efficient, scalable solutions for data processing, transformation, and analytics automation. The intern may also be assigned additional responsibilities as needed to support team objectives and maximize learning opportunities. Duties & Responsibilities: * AI Solutions: Develop AI applications including chatbots and agentic AI systems using Amazon Bedrock and AWS Lambda * Generative AI: Build generative AI solutions using Amazon Bedrock foundation models * Assist with the monitoring and analysis of digital workplace platform usage metrics, or compliance data, to identify trends, potential issues, and opportunities for improvement. * Machine Learning: Build and deploy ML models using Amazon SageMaker * Data Pipelines: Create data processing workflows using AWS Glue, Workflow Development: Design and build Alteryx workflows based on detailed requirements and specifications provided by internal teams * API Development: Build APIs using Amazon API Gateway and AWS Lambda * Testing & Validation: Test AI solutions to ensure functionality and reliability * Documentation: Create technical documentation for developed solutions Knowledge, Skills and Abilities: * Generative AI: Familiarity with generative AI concepts and foundation models including * Develop enterprise solutions using Amazon Bedrock * Create autonomous AI agents for business process automation * Implement agent orchestration and management systems * Ensure responsible AI development practices * Machine Learning: Understanding of basic ML concepts and model development * SQL: Good SQL skills for data manipulation, REST APIs: Experience with API development and integration, Data Processing: Experience with data transformation and ETL processes * Python: Strong Python programming skills with ML libraries (pandas, numpy, scikit-learn). Core AWS Services: Hands-on experience with AWS Control Tower and Landing Zone, Amazon SageMaker, AWS Lambda, AWS Glue, Amazon S3 * Strong analytical skills with attention to detail when reviewing system behavior and identifying potential issues. * Effective communication and teamwork skills for documenting findings and collaborating with team members and work independently Education and Experience Required: * Bachelor's/Masters degree program in Computer Science, Information Technology with minimum of 2 years of experience * 2 years prior professional experience required; however, previous coursework or projects in programming, database management, or information security will also be considered. * Must be authorized to work in the United States for the duration of the internship. Must be available to work full-time (40 hours per week) All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. UGI Corporation is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.$90k-113k yearly est. 14d ago
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