Customer Service Representative (Call Center)
Impact Community Action
Columbus, OH
Title: Customer Service Representative I (Call Center) Classification: Non-Exempt Reports to: Program Manager - Supportive Services/Call Center Job Summary: Works directly with customers on an individual basis and/or provides program and general Agency information via telephone, e-mail, and chat in a call center environment. Identifies additional customer needs and makes recommendations for referrals to additional programs. Provides customer education and referrals on a variety of topics. Job Responsibilities: Greets, directs, and informs customers of all agency programs by phone (Call Center), e-mail, or chat. Specific time will be spent educating customers on the Home Energy Assistance Program (HEAP), Community Service Block Grant Programs (CSBG), Percentage of Income Payment Program Plus (PIPP+), and other fuel fund and all other agency programs Accurately enters customers' program required information into the computer database and files Understands program eligibility guidelines in order to process applications for HEAP, CSBG, and all other agency gunding sources Print, scan and upload error-free applications containing customers' signatures and provides completed application and required documentation into the OCEAN/Salesforce system and our internal electronic storage Submit daily logs/notes on case file status to the Emergency Assistance Management team and/or Director Attends initial orientation and periodic training sessions as required to enhance Agency and program knowledge Provides a quality customer service experience for all customers by providing compassion, active listening, and responding to customers' needs in a timely manner Makes referrals to other internal and external programs as needed Makes referrals to other community resources as appropriate Position meeds required productivity standards established by management for taking applications from target population CSR I candidate must be able to complete various duties while simultaneously maintaining each program's processes rules and guidelines with a sense of urgency Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarify information, reseach every issue and providing solutions Assumes other duties assigned by the Program Manager, Director and/or the executive leadership Working Conditions and Physical Requirements: High-volume customer service and/or call center environment serving low-income people in crisis; and managing calls for all Agency staff and programs. Requires ability to operate telephone and personal computer for extended periods of time. May work some Saturdayus and extended office hours. Occasional travel. Competencies and Knowledge, Skills, and Abilities: Patient, Even-tempered Integrity and Trust Action Oriented Drive for Results Strong Interpersonal Skills Decision Quality Problem Solving Process Management Excellent Customer Service Skills, in particular de-escalation Flexibility Verbal, Written Communication Skills Listening: Ability to communicate complex funding rules to the customer's level of understanding Technical Skills (e.g., PC applications) Functional Knowledge and Skills - examples knowledge of program eligibility guidelines, call center and applications processes Minimum Education and Qualifications: High School diploma or G.E.D. Valid Ohio Driver's License and reliable transportation and ability to meet Agency insurance policy Previous experience in a customer service role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Preferred: Prior non-profit/community action agency/human services/call center/Salesforce systems experience Equal Opportunity Statement: IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.$29k-36k yearly est. 6d agoR&D Specialist III - Paint & Coatings
Akzo Nobel N.V
Columbus, OH
About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose This job is for developing new products and / or maintaining existing products; it requires some professional work knowledge and experience to evaluate, select, and apply standard scientific techniques, processes, and criteria in the development, adaptation, and modification of new and existing products and technologies while under the guidance and supervision of Group Leader or similar. Key Responsibilities * Complete assigned tasks related to the research and development of new products, new technologies, and updates of existing products using assigned materials and methods. * Performs or oversees the work on technical workstreams such as new product introduction, raw material changes, product testing, and root cause analysis. * Implement, troubleshoot, and continuously improve plant processes (reduce cycle and increase efficiency, reliability, and sustainability, increase batch yields, decrease manufacturing costs, etc.). * Work collaboratively with Production, RD&I, CI, HSE&S, and others to develop processes, and define safe and efficient operating procedures. * Plan/schedule short term ( * Provide technical assistance and support to Production, Sales, and Marketing in support of product scale-up, quality control, application testing, and other cross-functional activities. * Investigate and determine corrective actions for production problems and customer complaints. * Investigate production problems related to formulation, quality control, and manufacturing issues. * Initiate the LWR (lab work request) process for product reformulation and proper manufacturing/QC instructions. * Maintains detailed technical records in the form of a Laboratory Notebook or Computer Databases. * Provide progress reports, monthly and quarterly reports, technical plans, and project summaries to ensure appropriate communication of project status and needs * Ensure proper testing procedures are in place and followed and review opportunities for alternative tests and equipment. * Review quality control documents and procedures. Perform quality audits and verify current practices against documentation. Update standard operation procedures when necessary. * Maintain and develop professional contacts including company personnel, vendors, and customers * Maintain a safe and clean work environment in accordance with company safety rules to ensure compliance with federal, state, and local environments and safety regulations * Participate in Special Teams including safety, HSE, housekeeping, etc. as required * Performs additional duties as assigned and required Job Requirements * A Bachelor's Degree in Chemistry or a related scientific field * 2-4 years of relevant experience; paint and coating related working experience preferred. * Knowledgeable of materials, products, and technologies frequently used within the scope an assigned project or laboratory group organization. * Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. * Ability to understand, interpret, and execute a variety of instructions furnished in written, oral, diagram, and/or schedule formats. * Ability to organize and interpret data, and develop insights based on knowledge of chemical structures and reactivity, propose, and test hypotheses, and draw conclusions. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. * Ability to keep detailed records. * Ability to write reports summarizing data and work results. * Must be fluent in English; oral and written. * Ability to apply concepts of algebra, basic statistics, and computer spreadsheet calculations. * Minimally able to use MS Word, Excel, and Outlook at a proficient level. * Able to perform common tasks utilizing MS PowerPoint, Optiva and SAP. * Prefer ability to utilize all indicated software at a proficient level. The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Regularly required to stand and use hands to finger, handle, or feel objects, tool, or controls, walk, and sit, lift objects up to 40 pounds. * Wear a variety of personal protective equipment including safety glasses, safety shoes, chemical resistant gloves, laboratory coat, and/or positive and negative pressure respirators. Rewards & Benefits Salary range for this role is: $70,000 to $80,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. * Benefits beginning Day 1 * 401K retirement savings with 6% company match * Annual bonus 5% Short Term Incentive * Medical insurance with HSA. Dental, Vision, Life, AD&D benefits * Generous vacation (3 weeks), personal (1 week) and holiday (11 days) pay * Tuition Reimbursement * Career growth opportunities * Active Diversity and Inclusion Networks * Employee referral bonus Competencies Accepting Direction Accepting Responsibility Acquiring Information At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: #LI-SS1$70k-80k yearly 5d agoOutside Sales Representative - HILLIARD
Matheson Tri-Gas, Inc.
Hilliard, OH
Sells products for MATHESON to business and industrial establishments or individuals at sales office, store, showroom or customer's place of business by performing the following duties. reports to Region General Manager. ESSENTIAL FUNCTIONS Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers on sales floor or by phone. Displays or demonstrates product, using samples or catalog, and emphasizes salable features. Quotes prices and credit terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Prepares reports of business transactions and keeps expense accounts. Works with inside sales and route sales representatives to keep account activities and literature up to date. Coordinates customer training. Enters new customer data and other sales data for current customers into computer database. Develops and maintains relationships with purchasing contacts. Investigates and resolves customer problems with welding processes, equipment and deliveries. Attends trade shows. Performs inside sales when needed. Assists with semi-annual inventories. Assists co-workers and customers with technical welding questions. Assists in collecting outstanding account balances. Perform other projects and duties as assigned. Complies with all policies and standards HOURS OF WORK: Typical hours for this position are going to match the requirements of the customer base Monday through Friday. This is a full-time position EDUCATION/EXPERIENCE Bachelor's degree or equivalent from four-year College or related experience and or training or equivalent combination of education and experience. Experience: - 2-5+ years- experience in Industrial Sales preferably Gases/Medical Gases/Propane and Welding supply sales. A proven track record in sales and account management and development. Profit and loss analysis on proposed sales orders and understanding of profit margins. Experience making sales presentations and demonstrations. LICENSES/CERTIFICATIONS Valid Driver license required TRAVEL Frequent travel required PHYSICAL/MENTAL DEMANDS/WORKING CONDITIONS Stationary Position - frequently Move/Traverse - frequently Transport/Lifting - rarely Transport/Carrying - rarely Exerting Force/Pushing - rarely Exerting Force/Pulling - rarely Ascend/Descend - occasionally Balancing - occasionally Position Self/Stooping - occasionally Position Self/Kneeling - occasionally Position Self/Crouching - occasionally Position Self/Crawling -occasionally Reaching - occasionally Handling -occasionally Grasping - occasionally Feeling - occasionally Communicate/Talking - constantly Communicate/Hearing - constantly Repetitive Motions - frequently Coordination -frequently Comprehension -frequently Organization - frequently Reasoning & decision - frequently Communication - constantly Resilience - frequently The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability$60k-78k yearly est. 30d agoOracle Database Administrator
Sql Database Administrator In Fort Belvoir, Virginia
Columbus, OH
Responsibilities & Qualifications RESPONSIBILITIES Provides all activities related to the administration of computerized databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function. Designs, creates, and maintains databases in a client/server environment. Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data. Advises users on access to various client/server databases. Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Applies knowledge and experience with database technologies, development methodologies, and front-end /back- end programming languages (e.g., SQL). Performs database programming and supports systems design. Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design. REQUIRED QUALIFICATIONS: Secret Clearance required Must have one of the following security/certifications requirements: Security+ CE CASP CE CYSA+ GICSP GSEC SSCP CCNP Security CISA CISSP (or Associate) GCED GCIH Must possess Secret Clearance with IT-I Sensitivity IAT-II or higher Computing Environment: Requires at least one of the following certifications: Minimum of Oracle 19c OCP19C or OCM18 GSOC DB2 MCITP DBA MCITP DBD MCM MCA: MS SQL Server MC: Azure DBAA MC: Azure SEA MC: Azure SAE MCSE:DP, MCSM:DP M2012 SQL Oracle Database Administration 2019 Certified Professional (OCP) 19 OCM18 MCSE:SQL Server or MCSA: SQL Server and higher, or Azure Database Associate and higher Five (5) years progressive experience of database query languages such as Oracle SQL. Also has at least three years hands-on experience and expertise in Relational Database Management Systems. Experience also shall include capability to work on various operating systems and additional programming languages. Has experience in at least two projects in a large organization responsible for administering, operating, maintaining, and securing a large-scale computer database. Expert with enterprise Oracle database software and application products, Microsoft SQL Server and IBM DB2.5 DLA CE Cert IA Role/Function: DBA Admin Overview We are seeking a Oracle Database Administrator to join on team supporting DLA Enterprise Database Infrastructure Services. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Battle Creek, MI; Columbus, OH; Dayton, OH; Fort Belvoir, VA; New Cumberland, PA; Ogden, UT; Philadelphia, PA; Richmond, VA Type of environment: Hybrid Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% WORK ENVIRONMENT AND PHYSICAL DEMANDS PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance with IT-I Sensitivity OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.$73k-97k yearly est. Auto-Apply 60d+ agoUtilization Management Specialist
Sun Behavioral Health Group
Columbus, OH
Job Details SUN Behavioral Columbus LLC - Columbus, OH Full Time Bachelors None Days Health CareDescription Responsible for the coordination and implementation of case management strategies pursuant to the Case Management process. Plans and coordinates care of the patient from pre-hospitalization through discharge. Responsible for authorization of appropriate services for continued stay and through discharge. Conducts reviews with insurance companies to ensure coverage for patient admissions. Participates in performance improvement activities. Attends 80% of staff meetings. Coordinates care for patient through communication with Physicians, Nurse Practitioners, Clinical Services, Nursing, Assessment and Referrals Department. Attends treatment team meetings as scheduled. Position Responsibilities: Clinical / Technical Skills (40% of performance review) Reviews intake assessment on patient within 24 hours of admission (patients meeting screening criteria). Develops, implements and evaluates individualized patient care plans to meet the needs of patients. Reviews care and treatment for appropriateness against screening criteria and for infection prevention and control, quality and risk assessment; documenting same in computerized database. Performs follow-up assessments per Case Management Plan and/or department policy. Utilizes clinical pathways whenever ordered by physician, to facilitate coordination of patient care. Evaluates patient care plans on a regular basis and updates the care plans when needed. Plans patient care in collaboration with all members of the healthcare team. Consults with other departments, as appropriate, to collaborate in patient care and performance improvement activities. Collaborates with other departments to identify operational problems and develop solutions/resolution. Works with all members of the healthcare team to assure a collaborative approach is maintained in care and treatment of the patient. Works closely with social worker to integrate psychosocial management of patient/family needs. Works with third party payers to validate need for patient care and home care environment needs. Reviews patient care activities for occurrences and trends that affect the quality, cost effectiveness and delivery of services. Assures that the outcome of review is appropriately maintained in the computer database. Assumes responsibility for timely completion of required case management reports for hospital leadership, regulatory bodies, health plans, insurance carriers, etc. Possesses knowledge of Medicare, Medicaid and private insurance providers. Assists the Utilization Management Department with all utilization activities as requested and directed. Participates in education on and implementation of clinical guidelines and protocols. Documentation meets current standards and policies. Functions as a patient/family advocate ensuring each patient receives the most cost-effective care possible. Maintains optimal continuum of patient care through efficient and effective planning, assessing and coordination of healthcare services. Demonstrates an ability to be flexible, organized and function under stressful situations. Maintains a good working relationship both within the department and with other departments. Remains current on case management theory and practice, psychosocial issues current within the community and the healthcare environment. Safety (15% of performance review) Strives to create a safe, healing environment for patients and family members Follows all safety rules while on the job. Reports near misses, as well as errors and accidents promptly. Corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. Participates in quality projects, as assigned, and supports quality initiatives. Supports and maintains a culture of safety and quality. Teamwork (15% of performance review) Works well with others in a spirit of teamwork and cooperation. Responds willingly to colleagues and serves as an active part of the hospital team. Builds collaborative relationships with patients, families, staff, and physicians. The ability to retrieve, communicate, and present data and information both verbally and in writing as required Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. Demonstrates adequate skills in all forms of communication. Adheres to the Standards of Behavior Integrity (15% of performance review) Strives to always do the right thing for the patient, coworkers, and the hospital Adheres to established standards, policies, procedures, protocols, and laws. Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources. Completes required trainings within defined time periods. Exemplifies professionalism through good attendance and positive attitude, at all times. Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws. Ensures proper documentation in all position activities, following federal and state guidelines. Compassion (15% of performance review) Demonstrates accountability for ensuring the highest quality patient care for patients. Willingness to be accepting of those in need, and to extend a helping hand Desire to go above and beyond for others Understanding and accepting of cultural diversity and differences Qualifications Education Required: Current unencumbered RN in the state of employment, or Masters degree in healthcare administration or behavioral health, with an unencumbered license as LPC, LMFT, LSW, LISW, LISW-S, LPCC, LPCC-S, LMSW, or LCSW, or state equivalent license. CPR and hospital-selected de-escalation technique certification. Maintains education and development appropriate for position. Experience Required: One or more years case management experience. Preferred: One or more years acute hospital, home health, hospice, inpatient mental facility experience required (as applicable). May substitute education for required experience.$76k-93k yearly est. 60d+ agoSemi Mfg Technician 2
Nokia Global
Remote job
Job Family Description As a Die Fab Operator at Nokia, you will play a pivotal role in our cutting-edge cleanroom team, focused on processing optoelectronic devices. You'll work closely with engineers and management to ensure the quality and efficiency of semiconductor wafers and Photonic Integrated Circuits (PICs). Your day-to-day responsibilities will involve meticulous inspection of materials, precision cleaving of wafers, and operating advanced evaporation tools to apply antireflective coatings. In our dynamic, collaborative environment, you'll contribute to groundbreaking technology while adhering to strict safety and cleanliness protocols. With each task, you'll have the opportunity to make an immediate impact on product quality and innovation. The culture values proactive communication, allowing you to share insights and unexpected findings with your team. You'll be integral to our mission of delivering high-quality optoelectronic solutions that shape the future of connectivity. This position is for shift 5. Shift 5 is 6:00 PM to 6:00 AM, Monday - Wednesday and every other Thursday. Shift differential + 10% You have: High school diploma or GED Ability to work effectively in a cleanroom environment Strong attention to detail for inspecting semiconductor wafers and PICs Basic computer skills for data entry and communication It would be nice if you also had: Experience with optical inspection tools and techniques Familiarity with semiconductor fabrication processes Technical training or coursework in electronics or engineering Strong problem-solving skills and ability to communicate unexpected results Process optoelectronic devices in a cleanroom environment, ensuring high-quality output. Inspect semiconductor wafers and Photonic Integrated Circuits (PICs) for any defects using advanced microscopy techniques. Cleave wafers into PICs with precision tools, maintaining high accuracy and attention to detail. Operate evaporation equipment to apply antireflective thin film coatings on PICs. Record and analyze measurement data accurately in a computer database. Communicate any anomalies or unexpected results promptly to management and engineering teams. Uphold strict adherence to safety and cleanliness standards within the Fab environment. Support effective shift transitions by accurately conveying tool and lot statuses to the next team.$43k-54k yearly est. Auto-Apply 7d agoAdjunct Faculty - Information Technology (Remote)
Full Sail University
Remote job
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The Information Technology degree program is focused on interconnecting software and cloud-based services, IT automation, data management, information security, and systems engineering. This position is part time working no more than 20 hours per week online and must be a resident in the state of Florida. Essential Duties and Responsibilities: Create an environment of learning through effective teaching skills, maintain student-centered focus, and stay current with relevant industry standards. Utilize a variety of teaching strategies and encourage active learning. Perform lectures for campus courses, and hold scheduled virtual course meetings for online courses. Teaching will be conducted through on-campus and online delivery. Interact positively with diverse student populations; provide all students with equal opportunities for learning. Demonstrate a commitment to the industry, maintain knowledge and skill relevancy through continuing education as defined in the faculty development plan. Other Responsibilities: Adheres to the policies and procedures of Full Sail University Maintains strict confidentiality of student and company information Demonstrates a strong commitment to the mission and values of the organization Adheres to company attendance standards Performs other duties as assigned Supervisory Responsibilities: None Competencies: Strong organizational, analytical, and interpersonal skills Exceptional written and verbal communication skills, including proofreading and editing for grammar and punctuation Detail oriented Ability to multi-task while working independently and collaboratively with other teachers and university staff Ability to interact professionally and constructively with students and staff at all levels in an immersive, fast-paced environment Education and/or Experience: The ideal candidate must have a minimum of four (4) years related and verifiable work experience and required to hold a Bachelor's degree (Master's preferred) in Information Technology, Information Systems, Information Security, Computer Science, Engineering or related discipline from an accredited college or university. Certificates, Licenses, Registrations: Bachelor's degree required, Master's preferred. Industry certifications are a plus (Amazon, Microsoft, Cisco, CompTIA, ITIL, CISSP, etc.) Skills: Proficiency using software programs such as MS Word, Excel, Keynote/PowerPoint and Outlook Essential programming skills (Python, Powershell, shell scripting, etc.) are required Knowledge of technical support workflows, regulatory/risk management, and information security principles is preferred Knowledge of configuration management, automation tools, and source code management is preferred Experience with cloud (Amazon, Azure or Google) computer, database, storage, network, IAM and monitoring services is a plus Experience with IaaS, PaaS, and SaaS integrations and architecture is a plus Environmental Factors/Physical Demands: Work is performed in an office and classroom environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active student and employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds. Full Sail is an Equal Opportunity Employer.$124k-187k yearly est. Auto-Apply 60d+ agoOncology Data Specialist-Certified, Cancer Center
Dartmouth Health
Remote job
Reviews and enters data on the complete history, diagnosis, treatment, and health status for patients with a cancer diagnosis. Performs follow-up and state reporting functions to ensure proper tracking of cancer patients. Collaborates with the Medical Director of the Cancer Center on the organization and management of the Dartmouth Cancer Center (DCC) Bennington Tumor Board. Responsibilities: * Abstracts information on demographic characteristics, diagnostic procedures, diagnosis, extent of disease, and treatment using electronic medical records and health information systems. * Reviews clinical records of cancer patients. Determines the stage of the cancer at diagnosis using staging schemas per reporting requirements defined by the American Joint Committee on Cancer. * Enters pertinent data into the registry database within the required reporting timeline. * Submits reports to the Vermont Cancer Registry of newly defined cancer patients. * Responds to inquiries from other cancer registries regarding the treatment and follow-up of shared cancer patients . * Responds to data reporting requests for clinicians, researchers, and administrators. Interacts with computer programming staff to implement changes and improvements in database structure. * Identifies new cancer patients through review of reports from pathology, DNA studies, cytology, radiation therapy, autopsy, history, and physical reports. * Organizes and participates in quality assurance reviews of tumor registry work as defined in Data Quality Assurance plan. * Coordinates and attends Dartmouth Cancer Center (DCC) Bennington Tumor Boards in conjunction with the DCC Bennington Medical Director. * Performs other duties as required or assigned. Qualifications * Associates degree or the equivalent in education and experience required * Four (4) years of combined medical records and computer database management/ data processing experience * Extensive knowledge of anatomy and medical terminology required * Strong organizational skills, with accuracy and attention to detail desired Required Licensure/Certifications: Certified Tumor Registrar Other: Required to be on-site at minimum one (1) day per week; remote option available for the right candidate. * Area of Interest:Professional; * Pay Range:$30.00-$40.00; * Work Status:8:00 a.m - 5:00 p.m; * Employment Type:Part Time; * Job ID:6025 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.$30-40 hourly 7d agoRemote Data Enter Jobs
World Web Works
Remote job
The ideal candidate will be able to work independently inputting a large amount of station clearances into a Nielsen system for ratings crediting involving station call letters, air times and assigned codes. Duties/Responsibilities: Inputs information quickly and accurately from a variety of sources into a computer database. Maintains data entry requirements by following data program techniques and procedures Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Update databases or records with new information as it becomes available. Correct and modify inaccurate files and records. Enter data into appropriate fields, databases, records, and files. Handle numerical data accurately. Summarizing and compiling data for standardized reports. Organizing paper formats, paper backups, and material source files as needed. Serves as the point person for data-related tasks on an assigned project. Performs other related duties as assigned. Required Skills/Abilities: Excellent organizational and time management skills. Excellent attention to detail Knowledge of data preparation procedures and requirements. Excellent written and verbal communication skills. Ability to manage multiple projects and meet deadlines. Proficient in Microsoft Office Suite or similar software. Background with Nielsen programs would be beneficial. Education and Experience: Bachelors degree or related field required. 2+ years of experience in data entry required. Physical Requirements: Prolonged periods sitting at a desk and working on a computer.$33k-43k yearly est. 60d+ agoGIS Data Analyst
Lucas County
Remote job
The Lucas County Engineer's Office seeks a GIS Data Analyst to provide technical work in managing complex GIS projects. For purposes of 42 USC 12101: 95% (1) Provides technical support in activities related to the Office's Geographic Information System (GIS) program as follows: Evaluates and provides assessments of Public Works assets throughout their lifecycle by transforming and integrating new and existing data. Develops data collection plans using various methods, new technology, documenting processes, and performing change management when needed to support multiple departments' strategic goals. Creates complex reports, dashboards, mapping tools, and applications using various software, including ESRI ArcGIS products, to effectively support decision-making. Facilitates data exchange and data integrity between the GIS and the asset management system (Trimble Unity). Develops ArcGIS Online and Enterprise Portal web maps and apps that support multiple county department workflows / data, county field staff access and collection, and transparency to the public. Creates tools and queries that monitor and validate data integrity and accuracy. Provides end user support and training to internal staff, and occasionally, the public. Assists in the upgrading and migration of software programs by testing and evaluating; recreating or updating GIS applications and tools as needed. Stays current with emerging GIS and related software technologies and provide strategic recommendations. Provides GIS expertise to continuously improve and enhance data workflows. Coordinates with users, process owners, departments, technical teams, and consultants. 5% (2) Attends professional education and training sessions, seminars, and workshops as directed. Must demonstrate regular and predictable attendance. Maintains required licenses and certifications. Performs other duties as assigned. MINIMAL ACCEPTABLE CHARACTERISTICS: Knowledge of: GIS, asset management, and permitting program programs and services (City Works/ Trimble Unity Preferred), current trends and resources, and demonstrated ability to apply this knowledge; applicable federal, state, and local laws, rules and regulations as well as regulatory processes; government functions and organizations affecting county government. Skill in: project management; analyzing, interpreting and presenting technical data. Ability to: conduct research, plan projects and use statistical analysis; address and coordinate the resolution of complex issues; ability to work independent of direct supervision; establish and maintain cooperative working relationships with staff, representatives of government, the private sector, and the general public; effectively participate in multi-disciplinary teams, to be a leader when appropriate, and have a demonstrated ability to achieve desired results through the application of team concepts; develop and execute work plans with measurable outcomes that meet organizational objectives; communicate effectively, in both verbal and written forms; prepare queries, reports, letters, charts, maps and other documents with strong attention to detail; use Microsoft Office products, GIS software and computer databases; employs strong organizational and time management skills. QUALIFICATIONS, LICENSES AND CERTIFICATIONS: An example of acceptable qualifications: Bachelor's degree in GIS, Geography, Planning, Engineering, Computer Science, or closely related field and minimum of three (3) years of experience in any one of the following: ESRI Technologies (ArcGIS Pro and extensions, geodatabases, ArcGIS Enterprise, Python, Arcade), SQL databases and queries, reporting software. Excellent organization skills, attention to detail. Effective communication skills, both verbal and written Ability to work on several projects, issues, or requests simultaneously, with little direction. Technical aptitude through strong analytical skills, organizational skills, problem identification and troubleshooting skills, creativity and critical thinking skills. Must hold valid driver's license with driving privileges in the State of Ohio and an insurable driving record. Familiarity with Cityworks AMS preferred. Familiarity with computer-aided drafting tools (AutoCAD) preferred. Experience with ArcGIS Model Builder, ArcGIS Arcade (Attribute Rules) & Python preferred. EQUIPMENT AND SOFTWARE OPERATED: Operation of motor vehicle; Operation of standard office equipment and software to perform tasks outlined above. SPECIAL WORKING CONDITIONS: The following are examples only and are not intended to be fully inclusive. Work is primarily performed in a standard office setting. May require travel to other office sites. Overtime as required. Must be able to commute to Holland, Ohio for in-person work. Work from home privileges may be granted one day per week upon request. Must be eligible to work in the United States. VISA sponsorship is not available with this position. BENEFITS: In addition to competitive wages, the Lucas County Engineer's Office provides a generous benefits package which includes: Affordable health insurance (Single or Family Plan) Free dental and vision insurance Free life insurance Affordable voluntary insurance plans (Disability, Accident, Critical Illness, Hospital Indemnity, Legal Plans, etc.) Wellness program activities and reimbursements (Fitness Memberships, Smoking Cessation Programs, Cardiac Rehabilitation Programs, Weight Management) Free Employee Assistance Program (EAP) Paid Time Off (Sick, Personal, Vacation, Holidays) Professional Development Assistance Pension- Ohio Public Employees Retirement System (OPERS) Pre-Tax and Post-Tax Deferred Compensation Programs Quality Work/Life Balance The Lucas County Engineer's Office is an Equal Opportunity Employer.$62k-92k yearly est. Auto-Apply 30d agoRevenue Cycle Team Leader | Revenue Cycle Team 9- Radiology | Days | Full-Time| Remote
University of Florida Health
Remote job
The Revenue Cycle Team Leader is responsible for managing and developing their team while assisting Manager in problem solving, resolution of collection issues, recognition and reporting of reimbursement trends, and daily operations of department/division. The Team Leader serves as the liaison between Business Groups, UF Health Managed Care and contracted entities for the purpose of resolving individual and trended issues. Applies strong analytical skills with knowledge of managed care and billing concepts to facilitate revenue capture. Responsibilities Supervise new employees in a supportive environment with an emphasis on coaching and training. Provide and monitor work assignments to resolve issues and increase revenue through collections. Manage and control scheduling of individuals to ensure a smooth workflow. Assist Manager with employee performance appraisals and follow up with staff on completion of mandatory education requirements. Establish and implement quality assurance processes. Maintain statistics for production and accuracy. Monitor staff activities to ensure that department goals are met. Develop and submit plans for operational improvement. Aid manager in planning and organization of workflow. Work with staff and employ appropriate decision making to seek resolution to problems/issues/trends. Encourage staff feedback regarding suggested improvements and new ideas. Provide the Manager with feedback regarding collection issues, reimbursement trends, personnel issues, and operational issues within internal and external departments. Seek guidance from Manager with questions in regards to issues, reimbursement trends, personnel issues, or general day-to-day operations issues that cannot be resolved at the Team Lead level. Inform Manager on the status of work and alert Manager of backlogs, trends or issue requiring immediate attention. Provide effective communications with staff regarding changes or updates to be implemented within the department. Solicit and document feedback from employees on improvements and development of new ideas based on current work flow. Perform scheduled audits of wqs and communicate statistics for production and accuracy for the purpose of educational feedback and performance evaluations for each employee quarterly. Participate in special projects and perform other duties as assigned by Manager. Work with Department Manager and Managed Care Contract Manager to resolve global payment issues as identified. Communicate with Payor designated representatives regarding disposition of open balances, denial issues, contract variances and root cause analysis. Research trends identified to differentiate between UF internal billing practice educational needs or Payor noncompliance. Facilitate and support Analysts when issues between Business Group and Payor for designated carriers arise. Aid in addressing denial management and contract compliance issues while emphasis on sound decision making skills and judgment determining when escalation to Manager and/or Director involvement is required. Qualifications Experience Requirements Minimum of four years experience in medical billing field, Supervisory experience preferred, Knowledge of medical procedural coding, and diagnosis coding and medical terminology. Certified Professional Coding Certification (CPC) preferred. PC/Computer/Database experience. Knowledge/experience with software applications such as Microsoft Office and medical management software Education High School Diploma or GED equivalent required, College course work and/or vocational/technical training preferred and may substitute for required experience Additional Duties Additional duties as assigned may vary. UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE$42k-70k yearly est. 8d agoPatient Access Technician - Full-time / Days
Madison Health, Inc.
London, OH
Are all hospitals the same? Not on your life. Hospitals are as different as the people who work in them. At Madison Health, our staff members know that kindness and compassion have a healing power all their own. They recognize that they each play a special role in creating a caring environment for our patients. We are always looking for caring healthcare professionals to join our family of caregivers. Our associates are empowered to help improve the lives of others and the quality of care our patients receive.Why London, Ohio?London is a growing community just 25 minutes west of Columbus, OH. London offers a small town feel while still being close to metropolitan areas where you have easy access to a blend of entertainment and cultural experiences.About the position: As a Patient Access Technician at Madison Health, you will be responsible for arranging for the efficient and orderly pre-registration of inpatients and pre-registration of individuals who have hospital based outpatient testing or procedures. Ensure that patient information is collected and patients are aware of hospital policies and procedures. This is a full-time, day shift position in our Emergency Department. Pay is $16.20 an hour. Key job qualities/duties: Interviews patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information. Enters required demographic information into the computer database. Accepts reservations for direct admit patients. Obtains signature from patient or representative for testing and/or treatment or admission. Provide patients all required notifications regarding patient rights. Initiates the Advance Directive process. Distributes Medicare IM Form and Medicaid Patient Rights Literature. Provide information to the patient regarding billing, visiting hours and hospital specific literature where warranted. Pre-registers patients for scheduled admissions and outpatient procedures, verifying insurance information and making sure a complete order is secured. Consults other departments as appropriate to provide information needed for patient safety and care. Answers incoming calls from departments to make necessary patient status changes in system. Distributes appropriate information to departments as warranted. Make sure chart copies are scanned for Medical Records and auditing. Collects or makes arrangements to collect co-payments and/or co-insurance due at time of service. Records payments in computer database. Provides a receipt for payment to the patient and Finance Department. Refers patients to Customer Service when financial arrangements need to be made. What qualifications are we looking for? High school diploma or equivalent$16.2 hourly Auto-Apply 7d agoIntake Clerk NIGHTS
Sun Behavioral Health Group
Columbus, OH
Job Details SUN Behavioral Columbus LLC - Columbus, OH Full Time High School/GED None Nights Health CareDescription Arranges for the efficient and orderly admission of inpatients, and outpatients to our Partial Hospitalization and Intensive outpatient programs. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and continuous quality improvement (CQI) activities. Position Responsibilities: Clinical / Technical Skills (40% of performance review) Responsible for accepting admissions for hospital services. Coordinating referrals and admissions from a physician's office, local Emergency Rooms and other community referrals and pre-admitting these patients. Responsible for preregistering patients for scheduled admissions and outpatient programs and checking insurance eligibility. Responsible for interviewing patients or their representative for obtaining personal information or verifying information already on file, including emergency numbers and insurance information. Responsible for obtaining signatures on Conditions of Admission, all other admission forms/consent and initiating the advance directive process. Communicates with Nursing Services when no advance directive is available. Responsible for starting Q15 checks on all patients. Provides information to the patient/representative about the complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature. Responsible for insuring that a patient's valuables are taken home by a family member or secured in the safe. Communicates appropriately and clearly to supervisor, nurse managers, co-workers and physicians. Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs. Responsible, when previous arrangements have been made or a co-payment is required, to work with Business off to collect such payments, record payment and forward to the Business Office staff. Responsible for knowing hospital policies and being familiar with hospital services that are available. Refers patient to the Business Office when financial arrangements need to be made. Demonstrates an ability to be flexible, organized and function well in stressful situations. Treats patients and their families with respect and dignity; ensures confidentiality of patients' records. Maintain tracking of pending transfers and contact Telehealth Clinician within 15 min if there are at least two patients waiting for assessments. Monitor on-site assessments that likely won't be able to be started in the next 15 minutes and then contact telehealth clinician for completion of assessment. Understand the clinical collateral process (e.g. obtaining clinical for a transfer, responding to a fax request, etc.) Perform other duties as assigned by Director. Safety (15% of performance review) Strives to create a safe, healing environment for patients and family members Follows all safety rules while on the job. Reports “near misses”, as well as errors and accidents promptly. Corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. Participates in quality projects, as assigned, and supports quality initiatives. Supports and maintains a culture of safety and quality. Teamwork (15% of performance review) Works well with others in a spirit of teamwork and cooperation. Responds willingly to colleagues and serves as an active part of the hospital team. Builds collaborative relationships with patients, families, staff, and physicians. The ability to retrieve, communicate, and present data and information both verbally and in writing as required Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. Demonstrates adequate skills in all forms of communication. Adheres to the Standards of Behavior Integrity (15% of performance review) Strives to always do the right thing for the patient, coworkers, and the hospital Adheres to established standards, policies, procedures, protocols, and laws. Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources. Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership Exemplifies professionalism through good attendance and positive attitude, at all times. Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws. Ensures proper documentation in all position activities, following federal and state guidelines. Compassion (15% of performance review) Demonstrates accountability for ensuring the highest quality patient care for patients. Willingness to be accepting of those in need, and to extend a helping hand Desire to go above and beyond for others Understanding and accepting of cultural diversity and differences Qualifications Education Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification. Preferred: Associates' degree in Science Maintains education and development appropriate for position. Experience Required: One year of experience in a behavioral health setting$34k-38k yearly est. 60d+ agoAccountant II
Wvumedicine
Remote job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. This position performs wide range of financial functions to support WVU Medicine and the budget process. This position performs departmental analysis and reconciliations, billing, accounts receivable analysis, related contract maintenance for department services, and performs various productivity analysis. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor of Science in Accounting, Finance, Business Administration, or related field EXPERIENCE: 1. Two (2) years of accounting experience. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. Hospital based or healthcare accounting experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Develop strong relationship with Department managers to help coordinate and monitor financial controls over the hospital's cost centers according to approved budget guidelines. 2. Evaluate financial processes to maximize efficiency in the daily accounting operations. Ensure that internal control measures are being followed. 3. Maintain general ledger in order to complete and submit accurate financial data during month-end process according to predetermined deadlines. Investigate and communicate variance issues to supervisor/manager of the department and Controller. 4. Develop and submit analytical financial data as needed by supervisor or department director/manager. 5. Assist in completing and compiling financial support documentation for budget and external audit purposes. 6. Ensure duties of any specialty focus (i.e., project, cost accounting, etc.) are completed accurately and timely. 7. Participate in educational opportunities as provided by the hospital to enhance skill related abilities. 8. Support performance improvement and quality assurance initiatives. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Office environment. SKILLS AND ABILITIES: 1. Excellent verbal and written communication skills. 2. Ability to work with computer databases and spreadsheet software, with strong understanding of Excel. 3. Ability to work with computer databases and spreadsheet software. Additional Job Description: HYBRID (2-3 days/week on site) Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SMG System Medical Group Cost Center: 671 SMG Corporate Admin Address: 3040 University AveMorgantownWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.$47k-63k yearly est. Auto-Apply 23d agoInformation Specialist II (Pharmacovigilance)
Us Tech Solutions
Remote job
This role will be 100 % remote. Candidates must posses **3 to 5 years of experience** or application/environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a **structured database, filing system** or associated **reporting/holding format.** **Job Description:** - Perform **quality review** of **external providers'** reconciliation tasks for clinical and post-marketing ( **medical information, product complaints, and third-party vendor** ) cases. - Clearly and succinctly communicates information to customers verbally and in writing. - Demonstrates a **high level of customer service** to both internal and external customers. - **Mailbox management** , including overseeing **shared mailbox activities.** - Utilizes judgment skills to identify issues that impact the workflow. - Demonstrates functional and technical knowledge and skills to perform the job at a high level of accomplishment. - Uses rigorous logic and methods to solve difficult problems with effective solutions. - Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes. - Contribute input for key documents: Knowledge **Zone Articles, PV Guidelines,** and **SOPs** - Support/perform **Late Case Investigation activities.** - Perform tasks outside one's own area of responsibility to help with departmental needs. - Effectively prioritizes and manages own time to complete assigned tasks. **Experience/Skills:** **6 months to 1 year of similar work experience.** o Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system). o Prior experience and familiarity with **computer databases.** o Superior attention to detail, quality, accuracy and timelines. o Strong time management and prioritization skills; ability to multi-task. o Strong adaptability to switching tasks to meet business needs. o Strong customer service skills. o Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team. o Fast learner of technical and process skills/knowledge. o Effective verbal and written skills. o Medical terminology knowledge preferred. o **Prior experience in a regulatory/medical setting preferred.** About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$36k-63k yearly est. 60d+ agoPatient Registration Representative
Ohiohealth
Dublin, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Interviews patients to collect required registration data, and enter patient information into computer database. Obtains required signatures, assembles patient files, and forwards to nursing units. Directs or escorts patients to appropriate departments. Performs related duties such as filing reports, assembling pre-admission forms, answering telephones, updating computer records, and so forth. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Typing of 3 0 wpm, excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Corporate Pre Access Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$30k-33k yearly est. 14d agoPatient Access Technician - PRN
Madison County Hospital
London, OH
Are all hospitals the same? Not on your life. Hospitals are as different as the people who work in them. At Madison Health, our staff members know that kindness and compassion have a healing power all their own. They recognize that they each play a special role in creating a caring environment for our patients. We are always looking for caring healthcare professionals to join our family of caregivers. Our associates are empowered to help improve the lives of others and the quality of care our patients receive.Why London, Ohio?London is a growing community just 25 minutes west of Columbus, OH. London offers a small town feel while still being close to metropolitan areas where you have easy access to a blend of entertainment and cultural experiences.About the position: As a Patient Access Technician at Madison Health, you will be responsible for arranging for the efficient and orderly pre-registration of inpatients and pre-registration of individuals who have hospital based outpatient testing or procedures. Ensure that patient information is collected and patients are aware of hospital policies and procedures. PRN position. Hours vary. Pay for this position is $16.20/hour. Key job qualities/duties: Interviews patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information. Enters required demographic information into the computer database. Accepts reservations for direct admit patients. Obtains signature from patient or representative for testing and/or treatment or admission. Provide patients all required notifications regarding patient rights. Initiates the Advance Directive process. Distributes Medicare IM Form and Medicaid Patient Rights Literature. Provide information to the patient regarding billing, visiting hours and hospital specific literature where warranted. Pre-registers patients for scheduled admissions and outpatient procedures, verifying insurance information and making sure a complete order is secured. Consults other departments as appropriate to provide information needed for patient safety and care. Answers incoming calls from departments to make necessary patient status changes in system. Distributes appropriate information to departments as warranted. Make sure chart copies are scanned for Medical Records and auditing. Collects or makes arrangements to collect co-payments and/or co-insurance due at time of service. Records payments in computer database. Provides a receipt for payment to the patient and Finance Department. Refers patients to Customer Service when financial arrangements need to be made. What qualifications are we looking for? High school diploma or equivalent$16.2 hourly Auto-Apply 17d agoCare Transitions Nurse - Atrium Remote PT Weekends 8a-8:30p
Advocate Health and Hospitals Corporation
Remote job
Department: 39733 Enterprise Corporate - Care Transitions Status: Part time Benefits Eligible: Yes Hours Per Week: 20 Schedule Details/Additional Information: Preferred qualifications: 3+ years RN: experience in case management, triage, with prior telephonic/remote experience. This is a weekend position, hours of operation 8am to 8:30pm. This is a remote work from home position. Must have high speed internet. Must live within 1 hour of Mint Hill Primary Care office. Potential to include holidays. Pay Range $37.50 - $56.25 Must live within an hour of Mint Hill 5 years of inpatient experience in the Med Surg area with additional experience in the ED/Clincic setting is a plus. Having experience talking with patients on the phone is also a plus, since all their work will be done via phone Job Summary Facilitates a lifelong, proactive partnership with patients to enhance and personalize management of health-related needs. The Care Manager assesses needs, plans, coordinates, and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles that will increase their ability to remain in the most appropriate care setting. Care Managers focus on five primary areas: 1) population management, 2) patient self-management support, 3) transitions in care, 4) resource connection, and 5) appropriate resource utilization. Works collaboratively and maintains active communication with the multidisciplinary care team including providers, pharmacists, social workers, behavioral health specialists, and nurses to achieve timely, appropriate patient management. Essential Functions Utilizes RN process as a framework to focus the activities of the healthcare team on the achievement of optimal outcomes, resource utilization, clinical expertise, and improvement strategies. Interacts with patients, professionals, and the community to achieve continuity of care, coordination of services and to document plans of care across multiple care settings. Conducts or participates in comprehensive “all-system” needs assessment for identified patients; knowledgeable of appropriate care-related services to match identified needs disease management for health maintenance, and appropriate clinical goal expectations/outcomes for identified population. Develops and maintains accurate case records of each referred customer/patient. Documents fully and accurately; knowledgeable of and utilizes accurate computer databases and documentation systems. Maintains knowledge of various reimbursement criteria and documentation necessary for reimbursement, including Medicaid, Medicare, and Managed Care. Demonstrates leadership in the professional practice of nursing evaluating his or her own nursing practice in relation to professional practice standards and guidelines, relevant statues, rules and regulations. Physical Requirements Work requires walking, standing, lifting, reaching, bending, and stooping. Must lift a minimum of thirty-five pounds' shoulder high. Ability to travel/drive between various locations is required for this position. Requires frequent verbal and written communication in English. Must have intact sense of sight and hearing, finger dexterity, critical thinking, and ability to concentrate. Must be able to respond quickly to changes in assignments. Occasional intermittent noise and exposure to conditions such as dust, fumes, and chemicals. Education, Experience and Certifications BSN required. Masters preferred. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state ofresidency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. Two years' experience required in health care. Experience includes case management/discharge planning in one of the following settings: Acute care, Home care, LTC care, Physician Office, or Managed Care company. Appropriate professional certification required within 3 years of hire date for professional certification per departmental protocol. Clinical competence in disease management and case management principles. Must possess excellent interpersonal communication and negotiation skills, problem-solving skills, strong organizational and time management skills, and the ability to work independently and as a member of the care team. Requires demonstrated knowledge and proficiency in appropriate tools.BLS required per policy guidelines . Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.$26k-56k yearly est. Auto-Apply 14d agoSenior Accountant - SMG
Wvumedicine
Remote job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. This position performs wide range of financial functions to support WVU Medicine and the budget process. This position performs departmental analysis and reconciliations, billing, accounts receivable analysis, related contract maintenance for department services, and performs various productivity analysis. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor of Science in Accounting, Finance, Business Administration, or related field EXPERIENCE: 1. Three (3) years of accounting experience. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. CPA EXPERIENCE: 1. Hospital based or healthcare accounting experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Develop strong relationship with Department managers to help coordinate and monitor financial controls over the organization's cost centers according to approved budget guidelines. 2. Coordinate accounting and financial processes to maximize efficiency in the daily accounting operations. Ensure that internal control measures are being followed. 3. Maintain general ledger in order to complete and submit accurate financial data during month-end process according to predetermined deadlines. 4. Lead and coordinate month end variance analysis. 5. Oversee and review month end general ledger reconciliations. 6. Oversee the work and development of assigned Accounting Department staff. 7. Coordinate other staff duties to accomplish department goals and objectives. Delegate projects/duties as necessary. 8. Develop and submit analytical financial data as needed by department director/manager. 9. Assist in completing and compiling financial support documentation for budget and external audit purposes. 10. Assist in coordination of the budget and external audit review. 11. Train new personnel and monitor their progress. 12. Participate in educational opportunities as provided by the hospital to enhance skill related abilities. 13. Support performance improvement and quality assurance initiatives. 14. Ensure duties of specialty focus are completed accurately and timely (i.e., monthly financial statements, consolidated financial statements, bonds, cash flow projections, etc.) 15. Oversee functions of assigned Accounting Department staff. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Office environment. SKILLS AND ABILITIES: 1. Excellent verbal and written communication skills. 2. Ability to work with computer databases and spreadsheet software, with strong understanding of Excel. 3. Ability to work with computer databases and spreadsheet software. Additional Job Description: HYBRID Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SMG System Medical Group Cost Center: 671 SMG Corporate Admin Address: 3040 University AveMorgantownWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.$63k-82k yearly est. Auto-Apply 23d agoData Entry Operator / Typist (Remote)
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Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, filing, and packaging of client payrolls. Extensive software skills are required, as well as Internet research abilities and strong communication skills. What will you be doing? Prepare, compile and sort documents for accuracy Check source documents for accuracy Verify data and correct data when necessary Obtain further information for incomplete documents Update data and delete unnecessary files Combine and rearrange data from source documents where required Enter data from source documents into prescribed computer database, files and forms Transcribe information into required electronic format Scan documents into document management systems or databases Check completed work for accuracy Store completed documents in designated locations Maintain log books or records of activities and tasks Respond to requests for information and access relevant files Print information when required Comply with data integrity and security policies Maintain own office equipment and stationery supplies What are the requirements? Customer-service oriented with excellent phone manners General office skills Proficient in Windows PC/Google environment with accurate data entry / keyboarding skills Detail orientated, with ability to focus on numerical data Ability to work under time constraints and meet schedules: at times with unexpected deadlines Ability to multitask Ability to do light lifting Bilingual preferred but not required Education/Experience High School Education with minimum of 1 year office experience Previous administrative/office management experience preferred Knowledge of payroll industry helpful, but not necessary Proficient in Windows PC environment with accurate data entry/keyboarding skills -Or- an equivalent combination of education and/or experience$29k-40k yearly est. 60d+ ago
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