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  • District Manager

    Zaxby's

    Remote job

    *** THIS ROLE WILL SUPPORT THE GREENVILLE, SC MARKET *** The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders. SUPERVISION RECEIVED AND EXERCISED Receives direction from and reports directly to the Regional Manager/Director ESSENTIAL JOB FUNCTIONS Essential duties may include but are not limited to the following: Serves both the internal and external guest Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field Develops store level managers through influence and governance Recruits future talent that fits the Zaxby's Culture Focuses on building people so that they can in turn build the business Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method Works a minimum of 6 hours in each location, within their district, bi-weekly Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits Conducts store inspections to ensure that brand standards and procedures are being upheld at all times Ensures protection of the Brand through adherence to standards and policies Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district All other duties necessary to ensure district operations function properly Work with varying departments to select, evaluate, and approve opportunities for growth in the District All other duties necessary to ensure regional operations function properly TRAVEL REQUIREMENT Up to 60% required QUALIFICATIONS Proven business acumen Servant leader Demonstrated developer of people Self-motivated leader with the ability to solve complex problems Proven ability to manage multiple locations located in different geographical areas Proven ability to identify, recruit, and develop talent for leadership roles Strong planning and organizational skills Ability to create and implement management development plans Excellent interpersonal communication, presentation, and conflict resolution skills Basic math and accounting skills Strong analytical/decision making skills Demonstrates loyalty, integrity, dependability, empathy, and professionalism EDUCATION AND EXPERIENCE GUIDELINES Education: Bachelor's degree in related field; or equivalent combination of education and experience Experience: 7+ years of multi-unit experience Other: Valid driver's license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report STANDARD HOURS Ability to work a minimum of 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays REMOTE WORK ELIGIBILITY Ability to work 60% of the time in the regional store locations and 40% of the time at home PAY RANGE: $80,000 - $95,000 annually
    $80k-95k yearly 4d ago
  • Business Analyst

    Psi (Proteam Solutions 3.9company rating

    Columbus, OH

    Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts. 3 - 4 years' experience in application, services, or application analysis, deployment, and support. Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager. Knowledge of IT infrastructure & software component relationships, trends, and best practices, on-premise and SaaS solutions. Solid skills with computers, operating systems, and software (MS Office Suite, MS Project, and other IT applications) and ability to learn new technical concepts quickly. Excellent analytical abilities, including process analysis and development, problem-solving, and root cause analysis. Strong teaming skills, collaboration, negotiation, communication, organizational, people management, and conflict resolution skills. Willing to travel to business unit or Service Provider locations, as needed. Business operations knowledge. 2 years' experience working with support vendors and a software support environment. Knowledge of ITIL processes and metrics. Desired Skills Requirement gathering (Certifications in CBAP would be a plus). Tracing requirements to test cases. Leading meetings in a very organized manner. Critical thinking and problem-solving skills. Customer relationship experience and vendor relationship experience. Managing service partners to application support SLAs. Reporting to customers on the status of the portfolio, number of apps, incident status, health of the environment, and roadmap collaboration. Demonstrated experience in leading software implementation requirement gathering sessions, documentation of Business, Functional, and Nonfunctional requirements. Understands Project Management Fundamentals (PMP certification is a plus). Proven track record in leading successful delivery of technical projects. Can work independently in multiple functional domains.
    $65k-91k yearly est. 1d ago
  • Senior Information Technology Business Analyst

    Revel It 4.3company rating

    Columbus, OH

    This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management
    $89k-114k yearly est. 3d ago
  • Employee Relations Business Partner

    Randstad USA 4.6company rating

    Remote job

    Employee Relations Partner 100% remote - Boston Area only Attend onsite meetings as needed in Belmont/Middleboro Working hours: 8:30-5, flexible Type of contract - temp to perm potential Contract Duration: 3 months to start Compensation: $40- $55 depending on experience, looking for 3-5 years Must use own equipment for this position. Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law JOB OVERVIEW: Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed. 1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc. 2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate. 3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes. 4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles. 5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement 6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate. 7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary. 8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals. 9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues. 10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases. 11. Maintains a current body of knowledge of employment and labor laws. 12. Assists with the development, updating, and interpretation of employee relations policies and procedures. 13. Develops and maintains positive and effective working relationships with all colleagues. 14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc. 15. Using independent judgment, escalates issues to senior leadership as needed. 16. Performs other duties and projects as assigned Requirements: Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations. Case management system experience is preferred.
    $40-55 hourly 5d ago
  • Associate Counsel - Melville, NY (Remote)

    Geico 4.1company rating

    Remote job

    GEICO . For more information, please .**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.****Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.****When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.**GEICO is looking to hire an Associate Counsel to defend lawsuits filed in New York courts and other first party insurance defense. The position is with GEICO Staff Counsel located in Melville, NY to handle matters in Queens County.**Job duties and responsibilities:*** Researching laws and preparing legal briefs, opinions, and memoranda* Rendering opinions on liability, damages, and value as requested by the Claims Department* Preparing and handling pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and defending by trial or dispositive hearing, all matters assigned, as applicable**Basic Qualifications:*** 2 to 6+ years of experience in related field litigation experience in insurance defense and/or personal injury **REQUIRED*** Juris Doctor degree **REQUIRED*** Admission to the New York Bar **REQUIRED*** Must be licensed in good standing to practice law in New York and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable* Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences* Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization* Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills* Must be able to learn and apply large amounts of technical and procedural information**Preferred Qualifications:*** Civil litigation experience* Insurance defense-related litigation experience* Must be able to communicate in a professional manner in person, via telephone and written correspondence/email**Location - REMOTE****Annual Salary**$118,900.00 - $186,550.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.**The GEICO Pledge:****Great Company:** At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.**Great Careers:** We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.**Great Culture:** We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.**Great Rewards:** We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. #J-18808-Ljbffr
    $118.9k-186.6k yearly 4d ago
  • Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances 4.8company rating

    Remote job

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities Position Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) Location USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD How You'll Create Possibilities As a Bilingual Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues (in English and Spanish). In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! * We offer a base rate of $17.85/hour+ incentives based on your quality scores - paid weekly. * Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). * After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: * Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. * Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. * Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. * Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. * Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. * Complete consumer reviews for satisfaction before case closure. * Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements * Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form * High School Diploma or GED * Minimum of 1-year Call-Center experience * Minimum of 2-years Escalated Customer Service experience * Ability to communicate effectively in English is a requirement * Excellent written & verbal skills * Moderate to advanced computer skills; navigating multiple online applications * Exceptional organizational skills; ability to effectively multi-task * Ability to handle high-volume calls while simultaneously handling multiple online applications * Previous experience working from home (preferred) Soft Skills * Passion for helping customers and problem-solving * Flexible with the ability to take direction from management yet work independently to achieve goals * Active listening skills and the ability to ask questions * Conflict resolution skills; negotiation skills; and time management skills * Flexibility, being the ability to adapt to change. Critical thinking skills * Desire to work in a team environment towards common goals * Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment * Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. * A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues * Internet Speed Requirements: * Ping 50 Mbps or lower * Download 50 Mbps or higher * Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $17.9 hourly 14d ago
  • Account Executive - Splunk Commercial SLED (Remote)

    Cisco 4.8company rating

    Remote job

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **This role can be performed from any location within the United States.** **Your impact:** The Account Executive will be responsible for expanding and growing territories for Splunk Public Sector in Commercial SLED accounts. You will use your sales, negotiation and leadership skills to prospect, and conduct lead generation techniques and sell Splunk's award winning software into the Tribal Communities. The ideal candidate has a proven track record of success selling software or services and in building beneficial, lasting relationships with customers. + Inbound lead follow-up and status update through the company CRM system + Outbound prospecting/Lead generation + Qualify inbound and outbound leads + Schedule product demos for qualified customers + Manage accounts by building and fostering client relationships through personalized contact, understanding of client's needs, and ability to communicate solution values of products and services + Accurately forecast opportunities based upon realistic assessments + Meet/exceed assigned revenue goals + Partner with a field representative + Support attendance to all field marketing events to include, but not limited to Splunk Lives, our National Users Conference and all regional trade shows **Minimum qualifications:** + 2+ years of experience in selling enterprise IT solutions (BI, data analytics, security software, risk management software or networking performance) **Preferred qualifications:** + 1+ years of experience selling IT solutions to SLED and/or Federal accounts + Consultative sales experience and challenging companies/businesses to think differently + Successful in finding and uncovering new opportunities with prospects and existing business, cold calling and hunting for business + Own and managed the entire sales process and cycle from start to finish + Proven track record of exceeding goals and quota + Consistent track record of success in consultative sales environments + Consistent track record of developing new business and managing sales cycle, from generating leads through closing + Excellent verbal and written communication skills + A logical and analytical thinker + Demonstrated negotiation skills + Strong technical aptitude + Strong computer skills - CRM system, Word, Excel, Salesforce.com a plus + Exceptional organizational skills with the proven ability to prioritize and complete multiple tasks to meet deadlines + Strong attention to detail + Self-starter able to work independently but also a contributing member of a team + Excellent conflict resolution skills + Highly motivated and professional, with excellent communication and interpersonal skills **Education:** + Bachelor's Degree Marketing or Science, or equivalent experience + Applicants must be currently authorized to work in the United States on a full-time basis **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $127,200.00 to $174,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $136,000.00 - $204,000.00 Non-Metro New York state & Washington state: $136,000.00 - $204,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $136k-204k yearly 2d ago
  • Store Director

    Diamond Cellar Holdings 3.7company rating

    Columbus, OH

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Job Description We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations. In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients. Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals. Responsibilities and Qualifications General As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar. Minimum work week of 45 hours. Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit. Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff. Experience Extensive experience in true luxury retail, with a proven track record in a store leadership role. Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces. Education Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus. Skills Exceptional leadership and interpersonal skills. Strong financial acumen and analytical abilities. Excellent communication, negotiation, and conflict resolution skills. In-depth knowledge of luxury jewelry trends, products, and customer preferences. Personal Attributes Passion for luxury jewelry and a deep understanding of the high-end market. High level of professionalism, integrity, and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $40k-56k yearly est. 4d ago
  • Conflicts Counsel

    Benesch Law 4.5company rating

    Remote job

    Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Conflicts Counsel in our Cleveland office! This position is hybrid and has work from home flexibility. Position Summary: Do you have prior conflicts analysis experience? Is your legal knowledge concentrated in corporate and transactional work? Are you looking combine those two worlds and continue to utilize your JD in a non-traditional role? Then you may be interested in our Conflicts Counsel position. This role is perfect for a licensed attorney who has conflicts analysis experience and wants to problem-solve, conduct research and make recommendations for best practices in the corporate/transactional world of law. Assists in conflicts of interest clearance for new business, attorney and staff hires, and acquisitions/mergers of other law firms. Coordinates workflow and personnel activities to assure optimal efficiency, accuracy, and timely output as well as works to continuously improve processes and implement automation regarding conflicts analysis. Essential Functions Conducts conflict checks after obtaining all relevant available information on the parties, including affiliates and related parties and their relationship to the matter and each other. Manages the firm wide conflicts clearance process for new clients/matters and lateral attorneys. Consults regularly with General Counsel, Risk Management Officer, Conflicts and Intake Manager, and Conflicts Counsel as to conflict results and resolutions requiring a higher level of review, problems or issues that may arise, recommendations for improvement in running and clearing conflicts, or any needs for further resources. Provides waiver and engagement letter exemplars upon request, assists in drafting waivers and engagement letters, reviews waiver and engagement letters received from clients to ensure that required conditions have been met. Manages the Outside Counsel Guideline process and reviews for potential issues. Carries out research projects pertinent to ethical issues and provides best practice recommendations to the General Counsel and Conflicts and Risk Management Counsel. Assists with the creation, implementation, and updates to various policies and procedures regarding matter maintenance including closings, and lateral arrival/departure process. Trains secretarial and administrative staff on how to utilize conflicts/new business intake workflow application. Keeps current on trends within the topic of conflicts of interest management. Participates in other projects and tasks as assigned. Additional Responsibilities: 1. Performs other duties as assigned. Confidentiality: Due to the nature of your employment, various documents and information, which are of a confidential nature, will come into your possession. Such documents and information must be kept confidential at all times. Qualifications: The Conflicts Counsel must possess a J.D. 2+ years of experience performing conflicts analysis in a large law firm environment is required. Experience with corporate/transactional matters is considered a plus. Must possess excellent computer skills as well as experience with applicable automated conflict check software. Intapp Open software experience preferred. Requires a comprehensive knowledge of applicable ethical, legal and risk management rules and requirements governing conflict of interest and the conflict resolution process as well as related compliance issues/guidelines applicable to international law firms. Must possess strong written and oral communication skills. Must be able to understand, analyze, interpret, and explain conflicts reports and to converse informatively with timekeepers regarding conflicts issues. Demonstrated ability to effectively and efficiently work with all levels of personnel with tact and diplomacy. The salary range for this position is $99K to $131K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email at **********************.
    $99k-131k yearly 60d+ ago
  • Camp Counselor

    City of Gahanna, Oh 3.9company rating

    Gahanna, OH

    The Camp Counselor position is for those applicants who are 17 years or older and preferably have completed one year of college or equivalent life experience (recreation, education, childcare, or a closely related field preferred). Camp Counselors play an active role in organizing, planning, and implementing all aspects of summer day camp programs for youth of various ages. Camps are held in City of Gahanna parks and include structured group activities like sports & games, outdoor education, arts & creativity, special presentations, off-site trips including swimming pool visits, as well as plenty of free time for campers to independently select activities that they most like to do Camp Counselors typically work up to 5 days/40 hours per week, but part-time schedules can be arranged. Normal working hours are between 7:15 a.m. and 5:45 p.m., Monday - Friday. Occasional evening or weekend work may be available/requested. Additional pre-summer trainings and in-service staff meetings throughout the summer are also required. Applicants are strongly encouraged to apply early to allow time to complete all new hire paperwork and screening so that they may benefit from the opportunity to fully participate in pre-camp staff training. * Ensure the safety and well-being of camp participants and fellow staff, adhering to all camp policies, procedures and applicable emergency protocols, as described in the staff manual. * Act as a role model to camp participants, co-workers, and camp parents in both attitude and appropriate behavior, remaining professional and respectful, as described in the staff manual. * Maintain camper supervision and discipline, as necessary, in a manner that is appropriate and consistent with policies described in the staff manual. * Abide by all mandatory reporting and communication policies, as described in the staff manual. * Evaluate camp programs and provide constructive feedback to support staff and supervisors. Regular, predictable, and punctual attendance is required.Any combination of education, training and experience as listed below which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is completion of one (1) year of college or equivalent life experience. A willingness to work under direct supervision. Minimum of 17 years of age. * Licensure or Certification Requirements: First Aid/CPR/AED certification or willingness to obtain. Current and valid Ohio driver's license with an acceptable driver's abstract, to meet criteria for insurability established by the City of Gahanna. * Participate in the development and implementation of program activities that align with the camp mission and desired outcomes. * Demonstrate enthusiasm, while leading, assisting, and/or actively participating in all program areas, as assigned. * Maintain exceptional standards of cleanliness, health, and safety in all camp operations, adhering to American Camp Association standards at all times. * Be alert to equipment and facilities, to ensure utilization, proper care and maintenance is adhered to. Promptly report repairs needed to the camp management team and/or supervisor. * Maintain appropriate level of formal/professional conduct, in an informal environment. * Provide parents/guardians and public appropriate feedback and information, when addressing questions and concerns, with assistance from the Leadership Team or supervisor, as needed. * Be available for camp staff trainings prior to the camp season and for in-service trainings/meetings during the camp season; some of these may occur outside of regularly scheduled program hours. * Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Youth development Skill in: * Conflict resolution * Team building * Engagement techniques * Behavior management Ability to: (Mental and Physical Abilities) * Work independently, while also being able to lead and supervise others. * Assess appropriateness of participant behavior and respond accordingly, using positive behavior management techniques, as outlined in the staff handbook. * Adhere to regulations, policies, and procedures required by any and all applicable regulatory/governing bodies. * Communicate and provide necessary direction and instruction to camp participants. * Possess strength and endurance required to maintain constant supervision of participants, as well as a high level of accountability. * Document, update, and appropriately communicate necessary camp records and logs. * Identify and respond to environmental and other hazards, as well as assist staff and participants in an emergency (i.e. fire, evacuation, illness, or injury). Working Conditions: * Primary work location is outdoors, where the employee is subject to environmental conditions, extreme cold, extreme heat, noise, vibration, hazards and atmospheric conditions. * This is medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
    $18k-28k yearly est. 17d ago
  • Customer Experience Concierge

    Roo 3.8company rating

    Remote job

    What We Do Roo (************ has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets. Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!About the Role The Roo Experience Concierge is the frontline ambassador for ensuring exceptional experiences across the Roo platform. When hospitals or veterinary professionals encounter issues, you step in with empathy, clarity, and action. Your goal: turn challenging moments into opportunities for trust and long-term engagement. You'll balance relationship management and operational problem-solving - coordinating follow-up shifts, managing communication between both sides, and ensuring every recovery feels seamless and personal. This is a fast-paced, people-centered role that requires both precision and heart. Travel Requirement: 0%, except for optional attendance at annual company events. Your Responsibilities Act as the frontline ambassador for Roo, delivering white-glove support to hospitals across all touchpoints. Manage complex and urgent day-to-day inquiries, ensuring timely, empathetic, and accurate responses. Drive problem-solving and conflict resolution efforts on behalf of hospitals, finding a winning solution for the customer. Provide guidance and education on platform features, troubleshooting, and process improvements. Collaborate with Account Management, Success, and Product teams to surface trends and insights that enhance the Roo experience. Track satisfaction metrics and identify opportunities for elevated service experiences. Champion user empathy internally, representing both vet and hospital perspectives in continuous improvement efforts. Qualifications A natural relationship builder with 5+ years of experience in the veterinary industry, preferably in hospital operations, clinical management, or veterinary services. Preferred experience in B2B account management or sales (3+ years), with a strong ability to manage partner relationships and navigate complex conversations. Empathetic and confident in handling difficult conversations with professionalism and care. Highly organized and detail-oriented - able to manage multiple active recovery cases simultaneously. Skilled in strategic communication, adept at de-escalating situations while maintaining trust and credibility. Comfortable using technology, spreadsheets, and CRM tools (e.g., HubSpot) to track actions and measure outcomes. Naturally curious and motivated to improve processes and partner satisfaction. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for examples of compensation ranges based on state averages. Note: We've recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication ******************* is not legitimate. All official Roo communication will always come *************. Exact compensation may vary based on skills, experience, and location. California pay range$115,000-$150,000 USDNew York pay range$115,000-$150,000 USDWashington pay range$105,000-$135,000 USDColorado pay range$100,000-$130,000 USDTexas pay range$100,000-$130,000 USDNorth Carolina pay range$90,000-$120,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: Accelerated growth & learning potential. Stipends for home office setup, continuing education, and monthly wellness. Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. 401K Unlimited Paid Time Off. Paid Maternity/Paternity and reproductive care leave. Gifts on your birthday & anniversary. Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!
    $34k-73k yearly est. Auto-Apply 6d ago
  • Merchant, PINK Swim

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH

    Your Role: The Merchant helps to develop and drive a category of business's strategies and seasonal assortment plans based upon a detailed knowledge of the brand, intimate understanding of the customer, and studied appreciation of the competition and overall market place. They critically evaluate the assortment and reacts to in-season performance/trends and translates to future seasons. The Merchant demonstrates a comprehensive understanding of the connection between financial strategies and related merchandise objectives. The position collaborates directly with various cross functional teams including but not limited to design, merchandise planning, demand & deployment, production, stores operations, and visual presentation to ensure execution of the accurate brand vision and category goals. The Merchant must possess strong leadership skills as they are ultimately responsible for driving cross-functional communication and for motivating the team to be customer-focused, curious, and team oriented in their work. The Merchant supports the leadership team in prioritizing workload and plays a supportive role in training merchandising talent within the company. This role owns at least one category of business. Why You Belong Here: At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact: Leadership * Lead and demonstrate strong cross-functional partnerships with clear and accurate communication while demonstrating company values * Lead and influence solutions-based thinking, conflict resolution and productive dialogue in cross functional and merchandising meetings * Begin to develop leadership presence and cast positive leadership shadow * Demonstrate ability to layer strategic thinking and business ownership on top of business execution * Relationship building by demonstrating corporate culture & values of diversity, equity, inclusivity, open-mindedness, collaboration, and positive intent * Lead and demonstrate company values of Love the Customer, Passion with Purpose, Better Together, DEI is Everything * Consistently react with urgency while comprehending overall strategy Customer * Consistently demonstrate an ability to turn customer insight into actionable recommendations as it relates to assortment strategy * Translate and apply customer and competitive patterning insights into actions that will drive the business and assortment forward * Remain curious about the customer to better understand their current demands and seek to learn more through store travel and taking on the customer lens * Partner across merchandising categories to connect dots on larger, total brand trends and patterns * Understand the customer's lifestyle by staying on top of trends, social media, and pop culture as it specifically relates to the customer, in stores or wherever they are * Drive customer insight strategy via the internal teams and external focus groups Product * Responsible for executing the seasonal financial plan into a product assortment while preserving brand position and brand image * Consistently demonstrate an ability to turn product insight into actionable recommendations as it relates to assortment strategy and influence the evolution of potential new categories to fill customers' needs * Accountable for key meeting prep with sample availability, style & color ranking, deck preparation, and ad hoc requests and analysis, always staying agile and flexible * Responsible for ongoing trend analysis and reporting, inclusive of competitive landscape & competitive patterning * Drive development of a robust testing agenda to identify and unlock future growth opportunities Financial * Accountable for sales and margin targets for their category of business * Develop roadmap and lineplan architecture by season and align with Planning partners in lineplan reviews to present to Senior Leadership * Ensure price-value relationship is in line with customer expectation * Understand product trends and historical data at the category level in order to manage in-season opportunities * Actively participate and influence in costing meetings by floorset Talent * Select, train, coach and develop a diverse team to ensure effective performance and growth through consistent on-the-job training * Manage yourself as well as your team (i.e., handling high pressure situations, proactive problem solving, positive leadership shadow, maintaining healthy relationships across the organization) * Actively give, seek and take action on feedback to and from all levels to enable growth and development in role * Minimum of one direct report Click here for benefit details related to this position. Minimum Salary: $100,000.00 Maximum Salary: $144,375.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Your Experience: * Bachelor's degree in Fashion Merchandising, Business Administration or relevant area * 3-5 years of experience in merchandising or relevant experience * Strong understanding of vertically integrated retail operations * High intelligence with a true entrepreneurial risk mentality, strong analytical and strategic thinking skills * Acute sense of brand and customer intimacy * Acute fashion sense with proven talent to envision and interpret fashion trends * Proficient in conflict management and problem-solving * Exceptional ability to bridge and enhance cooperative working relationships * Strong organizational skills * Ability to multi-task and prioritize * Demonstrated ability in communication, presentation, negotiating and influencing skills * Ability to lead and inspire with unquestionable integrity and trust * Systems and computer proficiency (MS Office, Outlook, PowerPoint, Excel) We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $100k-144.4k yearly 30d ago
  • Program Presenter-On-Call

    MSU Careers Details 3.8company rating

    Remote job

    Michigan State University actively promotes a dynamic research and learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The MSU School of Social Work, within the College of Social Science, is dedicated to educating students for ethical, competent, responsive, and innovative social practice, and to conducting and disseminating high quality research that improves the well-being of the most vulnerable in society. Our teaching, research, and outreach synergistically promote social justice, positive change, and solutions to the problems facing broad cross section individuals, families, groups, organizations, and communities. More than 600 students are enrolled in our CSWE- accredited BASW and MSW programs, and our PhD program. The Child Welfare Certificate prepares MSW students for practice with vulnerable children and families. This program supports students placed in public and private child welfare agencies, providing training and supervision aligned with state and national standards. Students may be placed in child protective services, foster care, adoption, or family preservation settings across Michigan. Field Liaisons in this role will support student development, facilitate integrative field seminars with their assigned students, and collaborate with agency partners to promote high-quality field education experiences within the child welfare context. This is a project paid position. Primary Functions of this role include: - Conduct agency visits with a focus on child welfare practice and support - Serve as a liaison between Field Education Office, student, and agency - Maintain contact with students to monitor progress and support professional identity development - Facilitate integrative seminars addressing child welfare values, ethical dilemmas, and MiTEAM competencies - Collaborate with students and field instructors on learning agreement activities aligned with CWCE competencies - Support students navigating secondary trauma, safety concerns, and ethical complexity in placement - Submit timely documentation and communicate with field coordinator as needed Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Social Work Minimum Requirements - LMSW with a minimum of 3 years post-degree child welfare experience by the date of employment. - Knowledge of DHS systems, child safety and risk assessment, permanency planning, and trauma-informed care - Experience in mental health, behavioral health, or integrative care settings - Experience facilitating negotiation, conflict resolution or mediation skills - Experience facilitating small groups - Excellent professional verbal and written communication skills Desired Qualifications - Previous experience as a field instructor, liaison, or trainer in child welfare - Familiarity with MiTEAM competencies and CWCE field learning agreement - Experience collaborating with courts, schools, and interagency teams - Ability to support students navigating challenging or high-risk cases - Familiarity with adult learning principles and student development Required Application Materials Interested candidates should send: Cover Letter Current resume or CV Special Instructions Review of applications will begin immediately and will continue until positions are filled. Positions will be filled on an as-needed basis. Work Hours This is an on-call project pay position. Review of Applications Begins On 11/11/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website www.socialwork.msu.edu MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $37k-48k yearly est. 42d ago
  • Consumer Services Representative

    Ocean Dental 3.3company rating

    Remote job

    We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels. Key Responsibilities Respond to customer inquiries via phone, email, chat, or messaging platform. Provide accurate information about products, services, policies, and procedures. Resolve customer issues efficiently while maintaining professionalism and empathy. Document all customer interactions in the CRM system. Process orders, returns, refunds, and account updates as needed. Escalate complex issues to the appropriate department or supervisor. Meet performance metrics such as response time, customer satisfaction, and quality standards. Stay informed about product updates, feature changes, and company policies. Contribute to a positive team environment and suggest process improvements. Qualifications High school diploma or equivalent (Associates or Bachelors degree a plus). Prior customer service experience preferred (call center, retail, hospitality, or similar). Strong written and verbal communication skills. Ability to work independently in a remote environment with minimal supervision. Comfortable using customer support software, CRM systems, and communication tools. Strong problem-solving and multitasking abilities. Reliable high-speed internet and a quiet workspace. Key Skills Customer service & communication Active listening Conflict resolution Multitasking & time management Tech-savviness Attention to detail Empathy & patience Work Environment 100% remote position Flexible or set schedule depending on role Requires consistent internet connection and adequate home office setup Benefits (Optional Section) Health, dental, and vision insurance Paid time off & holidays Retirement savings plan Performance bonuses Remote work stipend Preferred qualifications: Legally authorized to work in the United States 18 years or older
    $24k-28k yearly est. 7d ago
  • Scrum Master Project Manager

    360 It Professionals 3.6company rating

    Remote job

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Position: Project Manager (Scrum Master ) Location: Eden prairie MN Duration: 6 + months 5-10 responsibilities for this position Doing everything possible to ensure delighting customers Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on how to get the most of out self organization Guiding the team on self organizing to fill in the intentional gaps left in the Agile/Scrum frameworks - Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization - Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. - Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. - Facilitating getting the work done without coercion, assigning, or dictating the work. - Facilitating discussion, decision making, and conflict resolution - Assisting with internal and external communication, improving transparency, and radiating information - Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. - Providing all support to the team using a servant leadership style whenever possible, and leading by example What software tools/skills are needed to perform these daily responsibilities? Rally Must Have - Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory - First level Scrum Master certification (CSM, PSM I) - Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory. - Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency - Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc) - Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc - Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games - Applicable knowledge of the technologies used by the team - Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs,etc) - Previous experience as a team lead - Excellent communication and mentoring skills Nice to Have Please list preferred Health Care Company facility, if other please specify i.e. remote work, rural, etc. Additional Information Unfeigned Regards, Harmanpreet Singh Walia | Sr. Talent & Client Acquisition Specialist - TAG US | 360 IT Professionals Inc. C: +1 510-254-3300 ext. 156
    $88k-118k yearly est. 60d+ ago
  • Communications Assistant, PHRCR (Student)

    American University 4.3company rating

    Remote job

    Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department: School of International Service Time Type: Part time FLSA Status: Non-Exempt Job Description: Summary: The Communications Assistant will work with the Department Manager and Chair for the School of International Service's Ethics, Peace and Human Rights, Intercultural and International Communication, and International Peace and Conflict Resolution programs. The Communications Assistant will support the graduate program's internal and external communications. This role involves coordinating digital outreach, managing events, and maintaining public-facing platforms. The ideal candidate will be creative, detail-oriented, and enthusiastic about community building and strategic communication. Essential Functions: Plan and promote department events (lectures, recruitment sessions, open houses, etc.). Manage and update website content related to the graduate program. Assist in designing promotional materials and newsletters. Support outreach efforts to prospective students and the broader academic/public community. Respond to or redirect prospective and admitted student email inquiries. Promote the department's programs and build/maintain a network with students, alumni, and faculty. Track analytics and engagement metrics for digital outreach. Provide general administrative support. Position Type/Expected Hours of Work: Part-time. Student. 10 - 20 hours per week. 0 - 50% remote work. May require occasional evening in-person or virtual event attendance. Salary Range: $18.50 - $22.00 per hour (commensurate with experience). Required Education and Experience: Currently enrolled AU student. Strong written communication skills. Excellent time management skills. Ability to work self-sufficiently on assigned tasks. Other Details This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Visit **************************** for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
    $18.5-22 hourly Auto-Apply 1d ago
  • Lifeguard

    City of Gahanna, Oh 3.9company rating

    Gahanna, OH

    Under the supervision of the Aquatics Supervisor, the Lifeguard position includes the following duties: * Assists the Aquatic Supervisor, Pool Managers, Assistant Pool mangers, Aquatics Coordinators, and Guest Service Leads in the daily operations of the aquatics facilities by performing tasks and duties as assigned * Ensures exceptional safety standards are maintained at all times to protect the patrons and staff of the aquatics facilities * Lifeguards are expected to be available throughout the entire season for at least 20 hours per week and up to 40 hours per week unless otherwise requested during the job interview * Maintains constant supervision of patrons in the facility while providing a safe environment; acts immediately and appropriately to secure safety of patrons and enforces rules and regulations regarding all areas of the facility * Implements the emergency action plan and provides emergency care and treatment as needed. * Maintains pool area cleanliness including pool deck, building interior and exterior, and restrooms. Remove safety hazards * Attends all required pre- and in-service training topics including liability, head, neck and back injuries, first aid, CPR, fitness swimming and lifeguarding skills * Presents professional appearance and attitude at all times, and maintains a high standard of customer service * Regular, predictable, and punctual attendance is required. Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is to have completed one year of high school or equivalent life experience and one year of progressively responsible experience at a pool facility is preferred Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer First Aid, and Administering Emergency Oxygen certificate, or ability to obtain before employment required. * Current American Red Cross Lifeguard or nationally recognized certificate, or the ability to obtain before employment required. * Valid and current Ohio driver's license with an acceptable driver's abstract to meet criteria for insurability established by the City of Gahanna Other * Minimum 15 years of age * Maintain high standards of safety in all aquatics operations, always adhering to industry standards. * Required to utilize specialized personal protective equipment. * Provide availability and scheduling information following assigned deadlines. * Assist in programming for swim meets and special events. * Performs other tasks and duties as assigned by the Recreation Supervisor, Aquatics Coordinators, Pool Managers, and Head Lifeguards Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Water Safety & emergency procedures * Conflict resolution Skill in: * Performing and executing lifeguarding and CPR techniques to the standard of the American Red Cross * Time management * Conflict resolution Ability to: (Mental and Physical Abilities) * Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Understand and follow instructions from Pool Manager, Aquatics Coordinator, and Recreation Supervisor * Enforce safety regulations and emergency procedures for the public. Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
    $20k-26k yearly est. 17d ago
  • Field Sales Consultant, Dental - Pennsylvania

    Henry Schein 4.8company rating

    Remote job

    This position is responsible for managing all B2B sales activities within a specific territory. This requires regular consultative contact with every account in a designated territory to grow merchandise, equipment, and service sales with existing customers and a heavy emphasis on obtaining new customers and sharing the Henry Schein value messaging. This position is expected to form a business relationship with the customer built around the relevance of Henry Schein to the customer's needs associated with business practices, merchandise, equipment, and service. **This position covers a territory that includes Southwestern Pennsylvania to Northern West Virginia** KEY RESPONSIBILITIES: Held accountable to achieve quarterly and annual sales Gross Profit (GP) goals by actively participating and executing key sales initiatives and programs. Directs sales activities within the territory through the coordination of all team selling. Selling efforts must be highly coordinated to meet the complex needs of a rapidly changing industry and customer. Develops, manages, and increases Merchandise, Equipment, and Service Sales in a specific territory as defined by Regional Manager, this requires face to face consultative contact with every customer and regular customer business reviews. Actively seek out new sales opportunities through cold calling, networking, and social media. Plans, organizes, and implements effective strategies using all company programs, tools and initiatives to increase market share in Merchandise, Equipment, Service and Henry Schein Solutions (Henry Schein One, Henry Schein Practice Solutions, etc.) Key Tools include Content Management Systems (CMS), Customer Relationship Management (CRM) and predictive sales tools Attends all sales meetings, dental conventions, seminars, internal training programs, and industry events as instructed by Regional Manager to promote event selling/creating deeper relationship with customer. SPECIFIC SKILLS & KNOWLEDGE: Professional selling skills Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers Proficient computer software skills including the use of Microsoft Office suite Attention to detail Project management skills MINIMUM WORK EXPERIENCE: At least 2 years prior sales experience preferred PREFERRED EDUCATION: Typically, a Bachelor's Degree or global equivalent in related discipline. GENERAL SKILLS & COMPETENCIES: Goal-oriented and effective time management skills Solid skills in client prospecting and account management Ability to work independently and collaboratively within a team Passion for sales, always wanting more, never settling Understanding of industry practices Strong presentation and public speaking skills Strong interpersonal skills Strong conflict resolution skills and ability to deliver difficult messages Ability to build partnerships at all levels within the company, ability to build partnerships externally Good negotiating skills Resolve complex issues in effective ways Project management, consultative skills and ability to manage a budget TRAVEL / PHYSICAL DEMANDS: This position requires extensive travel within a specific geographic territory assignment. No special physical demands required. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $96k-124k yearly est. Auto-Apply 15d ago
  • Customer Success Manager

    Impact Technologies 4.5company rating

    Columbus, OH

    About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: Delivering world-class support to our top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts. Dedicated duties include account monitoring, regular check-ins, and relationship building. Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise. What You Bring: 3+ experience in affiliate marketing Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus) Consistent track record of providing stellar support to customers Embraces teamwork and cross-team collaboration Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus) A healthy dose of initiative and the ability to remain flexible Detail-oriented and able to efficiently prioritize tasks Be a critical thinker and an inventive problem-solver Professional communication skills Enthusiastic teammate Great conflict resolution skills Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_NewYork_NewYork #LI_SantaBarbara #LI_Columbus_Ohio
    $80k-95k yearly Auto-Apply 9d ago
  • Regional Scheduling Manager

    Legal Disclaimer

    Remote job

    A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Certified in Logistics, Transportation, and Distribution (CLTD) and Clinical Staffing and Scheduling Certification demonstrate expertise in logistics, staffing, and schedule optimization. Requires 4+ years scheduling experience, team leadership, conflict resolution, software proficiency, and strong detail orientation. Responsibilities include validating schedules, maintaining DP/DPC levels, training staff, coordinating onboarding packets, producing reports/briefings, and collaborating with MEPCOM and Workforce teams. Compensation & Benefits: Estimated Starting Salary Range for Regional Scheduling Manager: Commensurate with experience and market. Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Regional Scheduling Manager Responsibilities Include: Validate and finalize schedules prior to publication to ensure accuracy and readiness. Ensure DP/DPC levels are scheduled in accordance with established AQL standards. Partner with the Workforce Readiness Division to forecast, monitor, and track DP/DPC levels. Maintain employee compliance by ensuring each individual is scheduled at least once every 89 days. Lead, train, and mentor junior schedulers, ensuring consistent scheduling practices. Conduct training and performance evaluations for the Workforce Deployment Team. Coordinate with MEPCOM J3/5/7 to submit, track, and follow up on all onboarding, credentialing, and security packets. Consolidate data from scheduling agents to produce accurate daily, weekly, and monthly reports. Prepare and deliver reports and briefings to the Contract Manager. Conduct formal briefings as required. Manage and optimize scheduling software and tools. Resolve scheduling conflicts through direct communication, including phone and video calls. Apply logistics and staffing concepts aligned with CLTD and Clinical Staffing & Scheduling Certification standards, including resource distribution, workload optimization, and compliance with FTE requirements. Maintain strict attention to detail and organizational accuracy across all scheduling and documentation activities. Collaborate effectively with team members, fostering a solution-first, cooperative work environment. Performs other job-related duties as assigned Regional Scheduling Manager Experience, Education, Skills, Abilities requested: High school diploma or equivalent. Certified in Logistics, Transportation, and Distribution (CLTD), Association for Supply Chain Management (ASCM). Clinical Staffing and Scheduling Certification©, Labor Management Institute, Inc. Coursework or training in logistics, operations, healthcare administration, HR, or a related field. 4+ years scheduling experience across daily, weekly, and monthly cycles. Minimum 1 year experience leading a scheduling team. Experience scheduling 100+ employees or assets. Experience resolving scheduling conflicts via direct communication (phone/video). Experience training and mentoring junior schedulers. Experience managing and optimizing scheduling software systems. Proven ability to produce accurate reports and briefings. Advanced proficiency in Word, PowerPoint, and Excel. Hospital or clinic scheduling experience. Located in or near Milwaukee (aligned with MEPCOM operations). Experience using When I Work or similar platforms. Experience conducting briefings for leadership or stakeholders. Related Functional Experience: Validating schedules prior to release. Maintaining and forecasting DP/DPC levels in coordination with Workforce Readiness. Ensuring employees meet DP/DPC requirements by scheduling at least once every 89 days. Training and evaluating Workforce Deployment Team members. Submitting and tracking onboarding, credentialing, and security packets with MEPCOM J3/5/7. Consolidating scheduling data into daily, weekly, and monthly reporting products. Delivering prepared reports and briefings to the Contract Manager. Advanced proficiency in scheduling systems and workforce management tools. Strong MS Office skills (Excel, Word, PowerPoint). Skill in developing, managing, and optimizing staffing schedules. Ability to analyze workload, logistics flow, and staffing patterns. Report generation, briefing development, and presentation skills. Strong documentation and record-keeping capabilities. Conflict-resolution and communication skills (phone/video-based). Ability to train, coach, and evaluate staff. Ability to manage high-volume scheduling with strict accuracy and attention to detail. Ability to interpret AQLs, DP/DPC guidelines, FTE considerations, and scheduling requirements. Ability to collaborate across divisions, including Workforce Readiness and MEPCOM stakeholders. Ability to track multiple data streams and maintain compliance-driven schedules. Ability to solve problems with a proactive, solution-first mindset. Ability to work in a fast-paced environment while maintaining precision. Ability to work collaboratively within a team and lead scheduling personnel effectively. Ability to consolidate complex information into clear reports and briefings. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Workforce Scheduling Manager Regional Workforce Operations Manager Staffing and Scheduling Supervisor Workforce Planning Manager Resource Allocation Manager Keywords: Workforce Planning Resource Allocation Schedule Optimization Staffing Compliance Operational Coordination Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
    $62k-95k yearly est. Auto-Apply 5d ago

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