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Delinquent Accounts jobs near me - 65 jobs

  • Self Storage Property Manager - Groveport OH

    Store Here Self Storage

    Groveport, OH

    Full Time Manager Property Manager - Competitive Hourly Rate plus Bonus Program We have a new new facility in Groveport Ohio and are in search of the ideal candidate to help us continue building occupancy, and make this property a staple of the community. Are you that person? Are you an outgoing sales and customer service-oriented person who wants to participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment? Our company is seeking a self-motivated, entrepreneurial, hands on individual with great initiative, customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving problems. Must be able to work weekends Your responsibilities will also include but not be limited to: • Property and facility upkeep including grounds keeping and housekeeping • Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting. • Collection of all rent, fees and other monies owed to the business. • Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly, and other requested reports. • Send required tenant legal notices. • Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files. • Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law. • Keep empty storage spaces clean and ready to rent. • Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e.,telephone support centers as prescribed by Employer. Previous experience in management, customer service and/or retail sales required. Proficient telephone skills are critical. Candidate must be able to work weekends. Apartment, hotel or storage experience helpful but not necessary. Strong computer skills a plus. Pre-employment background check will be conducted. Must have a valid Driver License. We offer some great Benefits * Medical * Dental * Vision To be considered please submit a cover letter explaining your idea of the perfect job!
    $34k-54k yearly est. 60d+ ago
  • Customer Service Specialist (Revenue Services)

    City of Sacramento (Ca 4.3company rating

    Remote job

    With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform difficult and complex technical public contact and record keeping work related to billings, taxes, fees, and services; processes transactions and independently resolves problems related to complaints and inquiries according to established City standards and procedures. This is the advanced-journey level class in the Customer Service series. The Customer Service Specialist class works under minimal supervision, and is considered the technical expert of the series having the knowledge and authority to handle issues beyond the first attempts of lower-level Customer Service staff. The Customer Service Specialist level may be assigned to lead lower-level Customer Service staff. This class is distinguished from the Customer Service Supervisor class in that the latter is the full supervisory class, responsible for a customer service unit, operation, or special program. This class is distinguished from the Customer Service Representative class in that the latter is the journey-level class in the series where incumbents work under immediate supervision. General supervision is provided by a Customer Service Supervisor or higher-level management staff. The Customer Service Specialist may provide lead direction as assigned.- Provide lead supervision of staff, and adjust work schedules and assignments as needed to ensure adequate coverage of telephone and public counter operations; assist supervisor in overseeing the completion of daily assignments and special projects. * Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; answer and respond to a high volume of phone calls; follow general customer service policy and procedure. * Interact with customers to respond to complaints and inquiries; contact customers as needed regarding service accounts, fees, licenses, permits, and service level; assist staff in the resolution of complex and difficult customer service problems; transfer call, and/or direct callers to department/unit as requested. * Calculate and collect payments for various City services, and ensure all requirements are met; initiate billing; collect opening, current, and closing payments and fees; perform collection efforts on delinquent accounts for City services; complete refund request; and calculate and process claims on bankrupt and deceased creditors; interface with department staff as needed. * Research and retrieve information, and analyze accounts to reconcile errors and modify account transactions; review and interpret billing statements; authorize the removal of penalties and issuance of credits or refunds; and recommend extensions on delinquent accounts; correct service records and repair orders received from field crews. * Make change and issue receipts; pro-rate accounts for established, changed or stopped service; prepare documents for recording and transmitting fees received; maintain daily balances; input debit applications and cancellation information to customer accounts. * Perform a variety of general accounting duties, including accounts receivable, accounts payable and bank deposits; verify accuracy of checks, payment cards and bank deposits; locate, gather and compile information regarding payments received without payment cards to identify account to be credited; maintain petty cash, daily cash and daily revenue records; and submit daily records; and maintain files and records. * Perform specialized work involving independent judgment, including database maintenance and customer information billing system activities, as required; update databases to reflect relevant legal information; research and compile information and data for statistical and financial reports/charts from oral direction, rough draft, forms, copy, or notes; maintain a variety of statistical records; and check and tabulate statistical data; perform notary services. * Calculate required fees in accordance with established policies; calculate, issue and collect payments for various service accounts; ensure accuracy, and all other requirements are met; issue licenses and other business related citations * Prepare and enter a variety of detailed commands into a computer in order to set parameters for a variety of billing services and reports; produce account statements; prepare backup files for protection of a department database; and update official City maps and records as required. * Utilize various systems to locate information, retrieve, research and review; determine the status of accounts and conditions; create or make adjustments to service requests; route work requests, follow-up and monitor posting of labor and materials billing; operate 2-way radio or other telecommunication device. * Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. * Confer with management staff regarding division and/or unit operations, procedures and regulations; provide responsible operational support to technical staff, unit supervisor, and lower-level staff; may assist higher level staff with development and revision of procedures; interpret City codes and ordinances, policies, procedures and regulations. * Participate in the training of staff in various systems, procedures and operations; provide functional direction of lower-level personnel as assigned; participate in the evaluations of subordinate staff; attend meetings as directed. * Perform notary duties. * Provide exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual.Knowledge of: * English usage, spelling, grammar and punctuation. * Basic bookkeeping and record keeping methods. * Mathematical procedures and calculations, including percentages, calculations, and pro-rations. * Methods of researching and recording. * City codes and ordinances, policies, procedures, and regulations of assigned division/department. * Various rates and fees schedules. * Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. * Methods and equipment used in processing payments. * Modern office methods, practices, procedures for billing purposes. * Computer operations, including computer software applications and other specialized business applications. * Principals of supervision and training. Skill in: * Computer keyboard, typewriter and 10-key calculator. * Working as part of a team. * Phone skills and diplomacy. * Computer and Internet searches. Ability to: * Exercise tact, judgment and patience in dealing with the public, staff and client departments. * Utilize specialized computer business applications and systems for account and billing purposes. * Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. * Analyze and prepare schedules, reports and statements regarding municipal operations. * Interpret and apply City regulations and procedures as applicable to billing, fees and collections. * Work independently with minimal supervision. * Work any shift, including weekends and holidays is mandatory for some assignments. * Perform specialized technical work involving independent judgment. * Type at a speed of not less than 35 net words per minute. * Perform mathematic calculations. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of progressively responsible journey-level experience performing customer service work responding to customer complaints and inquiries in a public service operation. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Specialist examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************
    $37k-45k yearly est. 5d ago
  • Commercial Banking Market Executive

    Northwest Bank 4.8company rating

    Columbus, OH

    We are growing in Columbus! The Commercial Banking Market Executive is responsible for leading and coaching a team of relationship managers to grow portfolio of C&I banking relationships through the addition of new clients and the expansion of existing relationships. The Commercial Banking Market Executive will provide oversight, guidance, advice and support to relationship managers as needed to ensure adherence to corporate policy and risk parameters, appropriate loan structure/pricing, cross-sale penetration and prospect conversion. Essential Functions Develop new and expand existing commercial banking relationships and partnerships with branches, treasury management, trust and investments to promote additional business opportunities and profitability for Northwest Prospect actively and successfully bringing in new relationships to Northwest Achieve and exceed budget goals as assigned to Region Actively participate in community and professional networking events Develop meaningful “Centers of Influence” relationships Encourage clients and their employees to maintain their personal banking at Northwest Establish market sales and 1 on 1 coaching meetings to promote best practices and help win business Engage with various product partners on a regular basis to discuss cross sell opportunities and referrals to expand and deepen client relationships Work closely with Credit Administration, Loan Review, Special Assets, and Senior Management in providing feedback on the condition of loan portfolio Manage a commercial loan portfolio Develop close working relationship with Portfolio Management Team Leader and develop new and expand existing commercial banking relationships Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis Ensure noncredit clients have appropriate treasury management and other related commercial services and risk ratings are appropriate As required, collect on delinquent accounts Analyze financial statements and related credit material to assess risk on a continuous basis in conjunction with Portfolio Management Complete loan closings in conjunction with Portfolio Management Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and compliance with Federal and State regulations Participate in continued sales, product and credit training Maintain a working knowledge of all treasury management services Complete all required Compliance training in a timely basis Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete special projects as assigned Education, Experience and Skills Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing More than 15 years of commercial lending experience Experience managing a sales team Experience consistently delivering strong sales performance and exceeding goals Comprehensive knowledge and understanding of commercial lending, loan servicing, and credit and non-credit products Strong negotiating skills in terms, loan structure, and pricing. Commercial credit and sales training from a banking organization or equivalent preferred. #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $62k-86k yearly est. Auto-Apply 11d ago
  • Senior Property Accountant

    Equity Commercial Real Estate Solutions 3.8company rating

    Columbus, OH

    Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Austin, Chicago, Cincinnati, Dayton, Orlando, San Antonio, and Tampa. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional services in real estate development, brokerage, construction, as well as program, asset, and property management. Our people are ambitious and entrepreneurial, like our goals, which is why we foster a growth mindset. We are on a mission to double our business over the next five years, and to be successful we know we need to invest in our collective growth - continually developing our people, our teams, and our work product. We value a humble approach to leadership where all team members have the opportunity to achieve their highest potential. A best-in-class client experience originates from a best-in-class employee experience, which is bolstered by our commitment to honesty, transparency, collaboration and accountability in every interaction. As Senior Property Accountant your primary responsibility is handling and overseeing various accounting tasks and analysis for specified properties in the portfolio. You are confident in your analysis and make sound financial decisions. Your knowledge and skill aid you in balance sheet account reconciliation. You prepare reports, conduct financial maintenance, initiate payments for debts incurred by the organization, and assist the Property Management Team with annual budgeting. You also have strong communication skills to communicate results to the company and to outside investors and owners. Role Responsibilities: Manage commercial real estate portfolio of approximately 20 properties. Complete monthly workpapers. This includes posting of recurring, accrual, and other general ledger entries in order to reconcile balance sheet accounts with monthly workpapers in excel for each property. Handle both internal and external requests. Research and respond to inquiries on properties, both internally as well as external entities such as banks or other unique tenant requests. Process monthly tenant rent statements as well as reconcile accounts receivables for assigned properties working closely with Property Management on delinquent accounts. Review coding and approve all accounts payable items at each property. Commit items for payment based on available cash. Assist in the creation of annual budgets for each property, primarily entering fixed expenses such as debt, depreciation and leasing expenses. Work closely with other departments, as well as respond to leadership requests for information Assist Controller on oversite bank reconciliations and cash receipt functions. Answer questions from staff when issues and problems arise. Ensure best practices are utilized. Education and Experience: Bachelor's Degree in Accounting At least 5 years of property accounting experience preferred Proficient with Microsoft Office Suite with advanced capabilities in Excel Yardi Voyager experience, preferred What's In It For YOU: The confidence that comes in working for a well-established, privately held national company. A work environment that allows and encourages individuals to use their skills and talents to advance in their role and profession. A full benefits package with costs that don't break the bank. Paid Time Off in addition to 8 paid Company holidays. …And a lot more that we are excited to share with you Equity | ECS is an EQUAL OPPORTUNITY EMPLOYER
    $77k-96k yearly est. 60d+ ago
  • Office Assistant

    Independent Management Services 4.0company rating

    Columbus, OH

    Job Details WEDGEWOOD VILLAGE - Columbus, OH Full Time DayDescription Responsibilities: • Frequent telephone and personal contact with perspective/current residents. • Initial processing of rental applications and credit reports with recommendations to Site Manager. • Maintain the rental waitlist and prepare approval/denial letters to perspective residents. • Complete move-in orientation with residents including reviewing rental lease, House Rules, etc. • Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process. • Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry. • Generate reports to assist in management of community assets, expenses, and financial objectives. • Process all payables and complete payment of community expenses/bills. • Purchase, inventory, and maintain all office supplies. • Process delinquent accounts and report activity to Site Manager. • Receive and resolve resident requests and concerns. • Foster positive working relationships with residents while always maintaining a professional demeanor. • Reports directly to the Site Manager. Job Qualifications: • Basic office skills including typing, filing, and telephone etiquette. • Excellent follow-up skills via telephone and email correspondence. • Proficiency with Paycom software and Microsoft Office suite preferred. • Demonstrated track record regarding work attendance and reporting for work timely. • Must adhere to Federal Fair Housing Laws. Qualifications We offer a competitive salary plus benefits including: Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage. Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft. 401(k) with above-average employer matching contribution. Generous paid time off package. Training and employee development program. Among many other employee benefit
    $26k-34k yearly est. 5d ago
  • Skip Tracing Associate (Skip or Early Payment Default) - 100% work from home

    Careerglobalhc

    Remote job

    Skip Tracing Associate (Skip or Early Payment Default) - 100% work from home - (250000Q1) Description Who We AreThrough our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our PeopleAlong with competitive pay, as an employee of HCA, you are eligible for the following benefits:· Medical, Dental and Vision plans that include no-cost and low-cost plan options· Immediate 401(k) matching and vesting· Vehicle purchase and lease discounts plus monthly vehicle allowances· Paid Volunteer Time Off with company donation to a charity of your choice· Tuition reimbursement What to ExpectAn Associate Collector, Skip Tracing is primarily responsible for gathering, analyzing, compiling, and updating relevant information in an effort to locate customer contact information related to delinquent accounts. In this role employees will make contact with customers and negotiate payment arrangements to bring the account current while complying with internal policy and procedures. Position does require the ability to multi task and an advanced understanding of skip tools and collection techniques. All positions within the Operations Division are expected to collaborate cross divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do1. Perform skip-tracing activities leveraging all applicable skip trace tools to locate customer information. 2. Locate and contact customers via telephone to update missing/incorrect contact information. Once contacted agent is to facilitate arrangements to bring delinquent accounts current. 3. Review and validate accounts with missing/incorrect contact information. 4. Properly document account information and input data in the appropriate systems. 5. Actively participate in coaching and development sessions/trainings to co[1]create solutions that enhance individual performance and overall department/team performance. 6. All other duties as assigned. Qualifications What You Will Bring· 2+ years collection or relevant experience· Education in lieu of experience· High school graduate or GED equivalent· Bachelor's degree preferred· Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer· Skip tracing skills - Ability to utilize various skip tracing tools (where applicable)· Basic computer skills - Knowledge of Windows including Word and Excel· Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers· Strong listening skills - Ability to listen and understand direction Work EnvironmentEmployees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy NoticeThis notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs. com. Primary Location: United States-Texas-PlanoWork Locations: Dallas, TX 6100 W. Plano Parkway, Suite 2000 Suite 2000 Plano 75093Job: CollectionsJob Type: RegularOvertime Status: Non-exempt Schedule: Full-time Minimum Salary: $38,300. 00Maximum Salary: $57,500. 00Job Posting: Dec 11, 2025
    $38.3k-57.5k yearly Auto-Apply 1d ago
  • Medical Billing Support Specialist

    Medical Service Company 4.2company rating

    Remote job

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Reports To: Billing Manager Responsibilities and Duties: Responds to patient phone calls, walk in patients at the branch, and/or interdepartmental inquiries regarding insurance and/or private pay billing. Verifies pertinent billing information with patients relating to physical/email address, phone number, emergency contact information, primary care physician, and insurance information. Manages patient billing inquires received from the Patient Hub. Addresses billing service issues as identified through patient satisfaction surveys. Reviews declined credit/debit card transactions, ACH returns, expired credit/debit cards, and payment plan exceptions. Places delinquent accounts on financial holds and review requests for removal of holds. Follows up on patient invoices undeliverable due to invalid physical or email address. Replies to patient information requests from our contracted collection agency. Communicates problems and concerns to the Billing Manager that may lead to inaccurate or untimely completion of reimbursement. All other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: • Minimum of one year of billing experience in healthcare, preferably in DME. • Ability to interpret explanation of benefits and understand healthcare reimbursement terminology. • Excellent communication and customer relation skills. • Excellent interpersonal and organizational skills (a team player). • Experience with Brightree billing system a plus. • Normal office/clerical motor skills in addition to extensive computer and telephone experience. ***Starting no less than $15.00/hr
    $15 hourly 60d+ ago
  • Account Manager, Financial Services

    Limited 4.7company rating

    Remote job

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We are seeking an Account Manager to join our Collectors Financial Services team. In this role, you'll play a key part in connecting the worlds of financial services and collecting, administering asset-backed loans, managing a VIP client portfolio, and supporting strategic initiatives that drive business growth. This position requires a proactive, highly organized, and client-focused professional who can manage all aspects of loan administration and deliver an exceptional client experience. By combining the innovative spirit of a fintech startup with the stability and reach of a market leader in the collectibles industry, we're creating a new business area that empowers clients to unlock liquidity in their collectible assets and increase their buying power through financing. The Account Manager will oversee asset-backed loans and help develop new financial products and services to expand this growing segment. Key responsibilities include providing proactive, high-quality service to both internal and external clients, managing loan operations, and ensuring smooth collaboration across departments, including Legal, Operations, Vault, Accounting, and Consignments. We're looking for a team member who is resourceful, detail-oriented, and passionate about client success. You'll thrive in a fast-paced, collaborative environment and play a pivotal role in delivering exceptional experiences for our customers. You'll report directly to the Senior Director of Collectors Financial Services. The ideal candidate will be local to our Santa Ana, CA headquarters (Greater Los Angeles Area would also be preferred), but fully remote candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you may be required to be on-site most of the time. This will be discussed further as part of the recruiting process. What You'll Do: Client Management Provide exceptional proactive customer service to both external borrowers and internal partners. Engage with client and internal resources to identify, research, prioritize, and execute on client requests Administer and coordinate the sale of collateral on behalf of clients, including tracking location, consignment status, and analyzing sales results. Manage collateral database Administer and coordinate selling collateral on behalf of clients Identify areas for improvement and participate in efforts to draft and implement solutions Liaise with clients and internal partners to gather necessary supporting documentation for loan due diligence and underwriting Work closely with the PSA Vault and Security teams to assist in coordinating property moves and pick-ups. Assist with UCC filings and comparable international registration systems' filings Enforce Collectors' loan policies and draft communications to borrowers regarding contractual covenant breaches Perform other administrative duties, as required Assist with client grading orders by working with internal PSA teams Manage the full loan lifecycle, including closing documentation, operations, and funding matters. Client Accounting Provide administrative support to maintain client accounts and up-to-date information and data Monitor performance of all active loans, track collateral sales and loan balances, and edit loan statements Provide statements and invoices to clients on a timely basis Monitor active loan portfolio to ensure timely payment and assist in the resolution of delinquent accounts Ensure the portfolio administration and risk management of each client relationship is in compliance with credit policy Partner with the accounting department to prepare and verify borrower account reconciliations Coordinate with the accounting department to pay expenses Reporting Maintain loan files, track record reports, and analysis of sale results relative to appraisals Handle requests for information and paperwork from internal and external auditors and state regulatory agencies Support the Senior Director in deal execution Who You Are: 2 - 7 years of experience in collectibles, auction houses, client accounting, or private banking Bachelor's degree required A strong background in data management, document preparation, and administrative support Exceptional follow-up skills with attention to detail Positive, problem-solving, and “get it done” attitude Excellent communication skills, including superior written and spoken communication Highly organized with a demonstrated ability to multitask and prioritize and manage time effectively Strong logical and analytical skills, and the ability to use data to make business decisions Ability to draft reports, presentations, and business correspondence Strong interpersonal and client service skills Experience in client management Meticulous attention to detail Talent for anticipating customer needs and initiating solutions prior to being asked Salary Range: The salary range for this position is $90,000 - $110,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All salaried employees are eligible for flexible time-off Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities #LI-remote #BI-remote #BI-hybrid Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email ********************* . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .
    $90k-110k yearly Auto-Apply 32d ago
  • Business Lending Risk Analytics - Associate

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210681820 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As a Strategic Analytics Associate on the Business Banking team, you will be responsible for working with the business banking risk team to generate thoughtful analytics and recommendations concerning strategy development, implementation, operational controls, and performance monitoring. Job Responsibilities: * Conduct thoughtful analysis of borrowers, their demographics, and risk/profit performance with the firm's products. * Generate strategic recommendations for strategy development based on quantitative analytics and business intuition. Strategies are optimized to maximize profitability while minimizing risk. * Develop and maintain periodic reporting and analytics on key metrics to provide management with emerging trends including (but not limited to) volumes, modification/settlement rates and recovery rates of delinquent accounts. * Acquire an understanding of the operational processes (i.e. manual underwriting, portfolio management, collections, etc.) which will aid in understanding past due account collection performance drivers. * Conduct pre-implementation and post-implementation testing & analysis to ensure strategic changes produce expected impacts. * Contribute to the team's 'audit-ready' state by keeping organized documentation, following established control processes, and developing draft responses to internal audit and regulatory questions. Required Qualifications, Capabilities and Skills: * Bachelor's degree with 5+ years of professional experience related to risk management or other quantitative field of work * Master's degree with 3+ years of professional experience related to risk management or other quantitative field of work * Background in statistics, econometric, or other quantitative field * Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software * Ability to query large amounts of data and transform the raw data into actionable management information * Familiarity with risk analytic techniques and strong problem solving skills * Strong written and verbal communication skills Preferred Qualifications, Capabilities and Skills: * Master's degree * Intellectually curious and driven to identify meaningful insights using a data guided approach * Strong knowledge of debt collection regulations and practices * Experience delivering recommendations to management
    $64k-90k yearly est. Auto-Apply 28d ago
  • Member Solutions Advisor (Remote - Spanish Required)

    First Alliance Credit Union 3.9company rating

    Remote job

    Help members overcome financial challenges with compassion and integrity. Join First Alliance Credit Union as a Remote Bilingual (Spanish) Member Solutions Advisor-a people-first collections role focused on resolving delinquency, supporting members, and protecting their financial well-being. Empathetic. Persistent. Purpose-Driven. The Heart of Our Collections Team. At First Alliance Credit Union, we believe that every member deserves understanding and support, especially when life gets tough. Our Member Solutions Advisors combine financial know-how with genuine compassion to help members overcome challenges and get back on track. This role is part of our Member Solutions (Collections) team, where you'll work to resolve delinquent accounts through proactive communication, education, and care. You'll protect both the member's financial health and the credit union's integrity all while living our mission of Financial Well-Being for All. This position is remote, but connection matters to us. You'll travel to Minnesota for a two-week onboarding and training, with travel, lodging, and meals covered. You'll also join us once a year in February for our all-staff training day/week, a celebration of learning, collaboration, and culture. What You'll Do Connect with Members: Reach out to members with delinquent or negative accounts to understand their situation and find solutions that work - from payment plans to hardship assistance. Manage Accounts: Review, monitor, and document all account activities to ensure timely and accurate follow-up. Educate & Empower: Help members understand their financial options and build skills to prevent future challenges. Collaborate: Partner with teammates on skip tracing, repossessions, and loss-mitigation efforts - always with a people-first approach. Stay Compliant: Ensure all communications and actions meet legal, regulatory, and policy requirements. Who You Are Fluent in Spanish and English, with the ability to build trust and communicate with empathy. Skilled at handling difficult conversations with professionalism and tact. Organized, detail-oriented, and persistent - you don't give up easily. A self-starter who thrives in a remote work environment but values teamwork and accountability. Pay & Benefits Starting pay: $20.78/hour (based on experience) Language proficiency incentive: Additional pay available for certified Spanish fluency. (must pass certification testing) Comprehensive benefits: 401(k) with match, health, dental, vision, HSA, PTO, life insurance, employee discounts, and more. Why You'll Love Working Here At First Alliance Credit Union, we're not your typical financial institution, we're a community of people who care. You'll join a team that approaches collections not as confrontation, but as collaboration. We believe in helping people rebuild, not just recover. If you're ready to bring heart, integrity, and resilience to a role that truly makes a difference, apply today and help us change what collections can mean. What You'll Bring Education: High school diploma or GED required; additional coursework or certifications in finance or communications a plus. Experience: 3-5 years in a financial institution, with at least 1 year directly in collections, member solutions, or account recovery. Bilingual fluency in Spanish and English: essential for supporting our diverse membership. Strong communication skills: you can balance empathy with accountability and build trust in tough conversations. Problem-solving mindset: you think creatively to help members find real solutions. Attention to detail: organized, accurate, and reliable with account documentation and follow-up. Tech-savvy: confident using computers, online systems, and common software tools. Team-oriented: works well independently and collaboratively in a remote environment. How You Show Up You believe in showing up, listening, and providing possibilities - the heart of our mission. You bring Passion, Presence, and Persistence to every interaction. You stay calm under pressure and welcome feedback as a way to grow. You see change as opportunity, both for yourself and for the members you serve. You look for ways to make a difference beyond your daily tasks, sharing ideas, stepping up, and supporting your team. How Success Is Measured You deliver excellent member experiences with compassion and integrity. You make sound, timely decisions that protect both members and the credit union. You follow policies and procedures with care and consistency. You communicate clearly - in person, on the phone, and in writing. Your work is accurate, compliant, and completed on time. You contribute to the credit union's overall mission and success.
    $20.8 hourly 36d ago
  • Intern Administrative Assistant and Accounting - Student Social Service

    Sequoia Connect

    Remote job

    At Sequoia Connect, we provide IT Services & Technical Headhunting services to global companies and we are looking for a full-scale intern to help continue this growth. The People Operations Team is looking for an Intern Recruiter Assistance to help support the growth of our client's Engineering and Admin teams. The ideal candidate will partner with our hiring managers and People Team to build out creative strategies to find, attract, and hire top candidates. You should be comfortable working alongside hiring managers, Headhunters, and candidates, ensuring that expectations are exceeded and striving for the best headhunting experience. Responsibilities: Generate customer invoices and credit memos and issue timely statements Accurately post client payments Accurately record journal entries and manage customer deposit register Build and maintain the relationship with clients' finance teams Monitor client accounts and maintain collection log Address ongoing customer complaints concerning billing or service rendered Make daily collection calls and emails Work closely with Accounting Managers to ensure accuracy in billing and collections procedures Prepare and present a weekly reporting package to management on the status of AR Lead meetings with the Sales Team to verify the status of delinquent accounts to solicit payments on overdue invoices Inform management of all accounts that need to be written off to bad debt Management and control of incidences of personal and IMSS, payment of payroll. Maintain flexibility to work on special projects and other duties as needed Performs general office work, copying, faxing, filing, scanning, and handling correspondence. Responsible for identifying and reporting any issues with the facility, staff, or clients Responsible for accounts receivable and accounts payable for multiple entities Preparation of bank reconciliations in support of financial statements Assist with accounts payable transactions, including expense reimbursement reconciliation and entry, invoice processing, and vendor check runs for multiple entities Data entry of vendor invoices into accounting software Perform physical and electronic filing duties according to established procedures Assist with recording credit card transactions for multiple entities To support office staff as assigned. Other duties as assigned by management Requirements: Bachelor's degree in Accounting or related degrees This is a Professional Internship Program (Prácticas Profesionales) Bachelor's degree Student (last year/semester) in Accounting or related fields. Must be an organized multi-tasker with the ability to prioritize and meet deadlines Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel Demonstrated ability to work independently in a fast-paced environment Strong sense of responsibility High personal integrity Remarkable organizational skills and relentless drive to improve efficiency Detail-oriented Strong knowledge of Excel, G-Suite suite including Docs, Sheets, and Gmail Strong organizational clerical, problem-solving, and communication skills. Ability to effectively interface with all department staff Strong teamwork and ability to welcome differences when working alongside others Friendly and approachable Strong written and verbal communication skills (English and Spanish) Availability: Part-time job (6 months - 480 hours) Willing to work for a startup company (Sequoia Global Services, Sequoia Connect, Sequoia high-tech). Fully Remote (We're looking for Home Office candidates.). Language Advanced English. Native Spanish. Note: Work-from-home flexibility. If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: *************************************
    $30k-41k yearly est. 60d+ ago
  • Accounting Intern- Winter 2026

    Orange Barrel Media 3.8company rating

    Columbus, OH

    Accounting Intern- Winter/Spring 2026 (Ideal start date is middle of December or early Jan) Required - working towards a 4-year degree in Accounting or Finance Since our founding in 2004, OBM has pioneered a community-oriented model of outdoor media development and is now nationally recognized by cities and real estate owners alike seeking to implement best-in-class programs that add to the character of urban places. OBM has pioneered zoning changes allowing spectacular signage in fifteen markets (and growing), including Los Angeles, Boston, Washington, DC, Atlanta, Denver and other high barrier-to-entry markets. OBM is a leader in smart city infrastructure, launching the IKE interactive kiosk platform in concert with cities across the United States. In the advertising community, OBM is widely recognized as the owner of the highest impact and most memorable advertising locations in the cities where it operates, and OBM displays are consistently selected as the centerpiece of clients' outdoor advertising campaigns. Our lasered focus has allowed us to create value for three main constituencies - cities, real estate owners, and advertisers, where we are setting a new paradigm in what we call Landmark Advertising. Learn more at ******************** and ************************** POSITION OVERVIEW Orange Barrel Media is looking for an energetic and versatile Accounting Intern with great communication skills, attention to detail, and an enthusiastic attitude towards their work and role in the company. This is a part-time position that will require 25-30 hours in person weekly. Hours and duties can be adjusted depending on school schedule and availability. WHAT YOU'LL DO Create and send invoices, including proof of performance reports, and statements for all entities Deposit cash daily and reconcile balance to bank Facilitate timely payment from customers and coordinate the collection of aged receivables Work directly with the sales department to coordinate accounts receivable statuses and collection updates Management of Customer communications and records Respond to internal and external emails timely and notify management when issues arise Maintain delinquent accounts receivable listings to sales Provide internal ad hoc reporting and audit requests as needed Assist with the management and recording of fixed assets invoicing and allocation to projects Complete Data imports into ERP system from sales system Support accounts payable with invoice processing and credit card management Help accounting staff with preparation of subsidiary financial statements REQUIRED QUALIFICATIONS Proven proficiency in Microsoft Office with excellent ability in Excel Ability to work in a fast-paced environment and meet deadlines Attention to detail, accuracy and documentation of work Self-motivated with a preference for working in a team environment The pay rate for this internship is $20/hour. OBM is an equal opportunity employer. This position is not benefits eligible.
    $20 hourly 30d ago
  • Pharmacy Technician - Billing Specialist (Remote)

    Guardian Pharmacy Services Management 4.4company rating

    Remote job

    Arlington, Texas, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Dallas Fort-Worth, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Arlington, Texas. Why Guardian Pharmacy of Dallas Fort-Worth? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Remote after training Responsible for processing customer bills and insurance claims in an accurate and timely manner. This includes assisting with all daily and month-end billing functions, procedures and reporting. Provides excellent customer service to patients, caregivers, medical providers and insurance carriers. ATTRIBUTES REQUIRED: Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Relational - ability to build relationships with business unit management and become “trusted advisor.” Strategy and Planning - ability to think ahead, plan and manage time efficiently. Problem Solving - ability to analyze causes and solve problems at functional level. Team Oriented - ability to work effectively and collaboratively with all team members. ESSENTIAL JOB FUNCTIONS (include the following): Research and establish patient eligibility coverage with insurance providers including private individuals and/or government entities. Reverify benefit coverage criteria as needed for claims follow up. Accurately enters and/or updates patient/insurance information into billing system. Maintain and continually audit patient files and corresponding documentation necessary to defend third party audits and ensure payer and company compliance. Accurately enter patient information into the pharmacy system. Provide assistance and timely response to all billing customer inquiries via phone or electronic communications. Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits. Provide guidance and support to resident or responsible party by running Medicare plan comparisons during open enrollment and special enrollment periods. Proactively review patient profiles, drug regimens and insurance coverage to evaluate options to save resident money. Responsible for completion of daily census, admit, discharge, and room changes for the facilities assigned. Process patient payments, returns, and credits. Transmit individual credit card payments as needed. May pursue payment from delinquent accounts and make payment arrangements. Research, identify and organize requested audit documentation in timely manner. Perform prescription claims adjudication including communication with insurance companies regarding rejected claims, eligibility, prior authorizations or other issues as needed. Make corrections as needed and rebill claims as necessary. Develop knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances) Develop proficiency in the utilization of pharmacy information systems to meet operational needs and regulatory requirements. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions. Rotate through other departments to gain working/functional knowledge of other department workflows. Follow all applicable government regulations including HIPAA. Work as a collaborative team member to meet the service goals of the pharmacy. Other essential functions and duties may be assigned as needed. EDUCATION AND/OR CERTIFICATIONS: High School Diploma or GED required. Pharmacy Technician license/certification/registration per state requirements; National Certification preferred (PTCB) may be required (pharmacy specific). SKILLS AND QUALIFICATIONS: 1+ years of related experience Advanced computer skills; pharmacy information system experience preferred. Ability to work independently and deliver to deadlines. Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire about inaccuracies. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job. The noise level in the work environment is usually low to moderate. Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. Requires desk work in office environment. Ability to work flexible hours. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren't “cookie cutter.” That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.
    $31k-38k yearly est. Auto-Apply 32d ago
  • National ESOP Relationship Manager

    Northwest Bank 4.8company rating

    Columbus, OH

    The National ESOP Relationship Manager is responsible for originating, structuring, and managing a portfolio of relationships of companies with an Employee Stock Ownership Plan, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team. Identify new lending opportunities through a network of referral sources and Centers of Influence with regular calling efforts. The ESOP Relationship Manager is also responsible for being the subject matter expert by representing the bank at industry events and conferences to enhance the Northwest Banks reputation as a leading ESOP lender. Essential Functions Actively prospect and successfully bring new ESOP relationships to Northwest Participate in community and professional networking events across the nation Develop meaningful relationships with ESOP advisors, investment bankers, trustees, legal counsel, and valuation firms Build the Northwest ESOP brand in the market through public speaking and publications Work closely with commercial and middle market bankers to identify ESOP opportunities within the client base Develop and expand existing ESOP banking relationships through active relationship reviews Engage with the various product partners on a regular basis to discuss cross-selling opportunities and referrals to expand and deepen client relationships Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis As required, collect on delinquent accounts Analyze financial statements and related credit material to stay informed of client performance and assess risk on a continuous basis in conjunction with Portfolio Management Complete loan closings in partnership with Portfolio Management & the Loan Closers Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management Participate in continued sales, product and credit training Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment or remote if out of bank footprint Travel as needed for client meetings, attend networking events, and foster relationships with referral sources Meet or exceed budgeted goals Education and Experience preferred Bachelor's Degree Business, Accounting, Finance, Economics, or Marketing 6 - 8 years of account relationship management experience 6 - 8 years of experience consistently delivering strong sales performance Comprehensive knowledge and understanding of C & I cashflow lending, loan servicing, credit and non-credit products Strong negotiating skills in terms, loan structure, and pricing Knowledge and understanding of risk management Excellent verbal, written, and interpersonal communication skills Ability to multitask and effectively prioritize responsibilities #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $69k-100k yearly est. Auto-Apply 47d ago
  • Staff Accountant

    Nebraska Early Childhood Collaborative 3.9company rating

    Remote job

    About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Staff Accountant completes tasks related to various areas of the accounting field: General Ledger, Accounts Payable, Accounts Receivable, and Payroll. These tasks are completed for two separate organizations for which NECC provides accounting services. This is not a remote/work-from-home position. Accounts Payable Assist with manual payments and recording activity through journal entries. Prepare check requests; assist with account coding to ensure entries are made accurately. Reconcile and process receivables and payments, verifying that all necessary documentation is present. Organize, review, process, and file all purchase orders, vendor changes, and address changes for payees. Monitor billing accounts and address any delinquent accounts as necessary. Process 1099s at year end. Act as a liaison with internal and external stakeholders for accounts payable issues or concerns. Credit Card Reconciliations Perform monthly reconciliations of credit card statements. Review supporting documentation for each credit card transaction. Benefit Billing Reconciliations Perform monthly reconciliations of benefit statements. Review the statement and compare to the payroll system. General Accounting Assist with preparation of monthly reports and preparing for the fiscal year-end audit. Payroll Analyze, prepare, and input payroll data; use automated system to produce accurate and timely payroll; ensure compliance with all applicable state and federal wage and hour laws. Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, job titles, and department/division transfers. Maintain current knowledge of applicable state and federal wage and hour laws. Stay current on payroll systems to achieve alignment with company benefits and other related items, and to ensure effective accounting support. Communicate with supervisors and employees regarding employee timesheets, inaccuracies, and other payroll inquiries. About you: We are looking for the following qualifications: High school diploma/GED required; and Associate's degree in Accounting, Finance, or related field preferred; and Two or more years of experience in accounting, payroll, or accounts payable/receivable required; and Demonstrated commitment to NECC's mission. Knowledge of Enterprise Resource Planning (ERP) systems. Knowledge of Generally Accepted Accounting Principles (GAAP). Ability and willingness to learn fiscal requirements of the Head Start Performance Standards. Highly organized with a strong attention to detail. Ability to analyze and interpret fiscal data. High degree of discretion when dealing with confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook). Ability to work individually as well as collaboratively in a team environment. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer
    $41k-52k yearly est. Auto-Apply 15d ago
  • Senior Collections Specialist, Auto

    Upstart 4.0company rating

    Columbus, OH

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 60d+ ago
  • Store Manager ($500 Sign-on Bonus)

    Extra Space Storage 3.9company rating

    Hilliard, OH

    -Day shift only: Office closes at 6pm. -Starting Pay Range $18.00/hr. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
    $18 hourly Auto-Apply 36d ago
  • Remote Call Center Rep - Starting Monday, January 19, 2026

    Transworld Systems Inc. 4.3company rating

    Remote job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is a remote/work from home position. Compensation: $15.00/hour Paid Training Start Date: Monday, January 19, 2026 Training Hours: Monday thru Friday: 8am - 5pm EST (2 weeks + 1 week nesting) Hours of Operation (following training): 7am - 7pm EST Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Assist customers with inquiries/concerns * Ensure all account information is accurately documented and inputted into client system * Provide detailed explanations of account status and inquiries to customers * Adhering to State and Federal regulations pertaining to your job duties * Assist customers with delinquent accounts according to various state guidelines * Consistently discuss additional product and service offerings with customers on qualified calls * Utilize exceptional communication skills to fulfill both client and customer goals Key Results Areas: * Maintain an average Inbound Handle Time * Achieve Quality Assurance goals * Adhere to Production measures (time spent on calls, schedule adherence, etc.) Qualifications Ideal Candidate Qualifications: * Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. * Effective call handling skills and high levels of professionalism are required. * A strong focus on exemplary shift attendance is required. * One to two years' experience working in a call center environment is preferred. * The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required. For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP
    $15 hourly 17d ago
  • SBA Sales Team Leader

    Northwest Bank 4.8company rating

    Remote job

    The Small Business Administration Sales Team Leader is responsible for coordinating and supervising the lending activities, calling efforts, quality of deal submission and development of a team of geographically disbursed SBA Bankers. The SBA Team leader will be responsible for accurate pipeline management and projections and will serve as a SBA resource for the Bank overall. The SBA Team Leader will also be responsible for generating personal SBA lending production. Essential Functions Complete working knowledge of all SBA programs, eligibility requirements and proper structuring to ensure guarantee validation. Develop team of SBA Bankers located across the footprint, who show a year over year improved performance Identify skill gaps within team and align training opportunities to mitigate Manage team pipeline reporting to provide accurate forecasting on weekly/monthly basis Evaluate calling activity to determine if it meets assigned metrics, work to ensure there is consistency in behavior as assigned Ensure lead activity is being managed on an individual basis Ensure CRM input is meeting expectations of senior management and is consistent Review team deals to assist with structuring, pricing and completeness of deal package Develop new and expanding existing business banking relationships Follow current loans to ensure complete compliance with terms Consistently achieve 8-12% year over year net balance sheet growth on an annual basis depending upon market conditions and regional budget assignment Develop partnerships with branch Managers, Treasury Management Advisors and Trust and Investment Advisors to promote additional business opportunities and profitability for Northwest Prospecting and personal production to be 25% of overall goal Achieve and exceed budget goals Actively participate in community affairs Encourage clients to maintain their personal banking at Northwest Manage SBA portfolio clients Prepare electronic loan applications for submission to Credit Make loan presentations and recommendations to Credit, team leaders and senior line of business managers as required Partner with credit to ensure any ongoing review of SBA portfolio is properly documented and meets SBA guidelines for individual and team member portfolios Ensure noncredit clients have appropriate treasury management and other related commercial services by partnering with Treasury and Merchant advisors Ensure risk ratings are appropriate based on your knowledge of the client As required, collect on delinquent accounts. Support team members in their efforts Analyze financial statements and related credit material to assess risk on a continuous basis Complete loan closings as required Provide credit information and references for internal review as requested Ensure all credit files include current financial statements, agency reports, etc. Call on potential or existing customers to develop new business as well as retain existing business with companies with revenues generally less than $10 million Interview applicants to develop information concerning their financial needs and repayment ability in order to assess acceptable level of risk Cross sell credit and noncredit products as appropriate Follow current loans to ensure complete compliance with terms Proactively keep abreast of industry trends Serve as a leader within Region and within Line of Business Work with Leadership to provide targeted training and support as needed- within branch network and within Regional Business Banking team Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education and Experience preferred Bachelor's degree in business, accounting, finance, economics or marketing 8-12 years of SBA Banking Relationship Management experience 8-12 years of Prior Leadership experience Formal Credit Training Experience consistently delivering strong sales performance and ability to lead a team towards similar results Strong Prospecting experience Strong negotiating skills in terms loan structure and pricing Excellent verbal, written, and interpersonal communication skills Ability to multitask and effectively prioritize responsibilities Ability to develop Business Banking team within Region and convey best practices to teammates Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $37k-46k yearly est. Auto-Apply 26d ago
  • Psychiatry Assistant

    The Lorenz Clinic

    Remote job

    Full-time Description Psychiatry Assistant Direct Supervisor: Director of Psychiatry Job Function The Psychiatry Assistant plays an integral role within the overall clinic. They serve as the point person for the psychiatry department and assist psychiatry with the administration of patient care. This is a full-time as assigned, non-exempt, hourly position. Key Responsibilities The Psychiatry Assistant will provide support in the following areas: Leadership & Development Work collaboratively with Director of Psychiatry and nursing staff Provide insight to Director of Psychiatry regarding process improvement Serve as a cultural leader within the clinic space In all actions, embody and model spirit of social justice and collegiality Reflect the clinic's mission and values in professional style & personal actions Apply strategic thinking for role; anticipate and/or identify problems and opportunities Deliver an exceptional customer service experience to patients, families, and other customers through consistently demonstrating Lorenz Clinic values Act individually and with others to meet each patient's needs Effectively carry out procedures Administrative Prepare new patient paperwork Organize patient paperwork (e.g., copying, faxing, filing, etc.) Maintain a working knowledge of health care plan requirements and health plan networks Keep supply inventory and communicate needs for purchasing Maintain clean and friendly environment of the reception, lobby, and offices Send, receive, and distribute correspondence as directed (e.g., mail, faxes, etc.) Retrieve mail & distribute appropriately Take credit card payments and other payments Conduct collections calls to delinquent accounts Represent Lorenz Clinic values as first impression to all clinic visitors Patient Coordination Answer general and new patient calls Receive and return, and triage calls and messages left by clients and forward vital information to psychiatric providers Schedule new and existing patients including assistance managing appointment waitlist Maintain clinic schedules as requested Manage client caseloads for assigned providers Patient check-in Handle of sensitive and confidential information Create a good experience for patients when they contact the clinic and require assistance Put patient first at every opportunity Listen to understand each patient Show concern for each patient Coordinate patient care to allow for maximal communication between providers and patient access to needed supports Provide administrative assistance to psychiatric providers Perform delegated nursing services as unlicensed personnel under the direction of the nursing staff Other duties as assigned Staff Support and Clinic Wide Support Maintain proficiency in utilizing the clinic's Electronic Health Records (EHR) system Work collaboratively with Clinic Assistants to fill in when/where needed Use of own transportation for clinic errands (pick up site supplies, transport mail, etc) Attend meetings, trainings, or assist in clinic conferences outside of assigned site or regular working hours Flexibility to change hours or work remotely based on clinic and department needs Requirements Qualifications Bachelor's Degree in Psychology, Social Work, or closely-related field within mental health Experience assisting psychiatrists or Psychiatric Mental Health Nurse Practitioners, or experience with the mental health specialty (strongly preferred) Clean criminal background as required by law Requirements Overt commitment to social justice Ability to work with clients from a variety of backgrounds Excellent written and verbal communication skills Self-motivated and self-starting work style Ability to initiate and maintain self-organizational systems to ensure job tasks are completed as expected (e.g., calendar of tasks/responsibilities, etc.) Strong interpersonal boundaries Trustworthiness in handling sensitive information (with special preference given to candidates with HIPAA compliance knowledge and training) Proficiency with Microsoft Office applications Reliable transportation with the ability to travel to any of our clinic locations Reliable and dependable attendance Schedule flexibility as needed Ability to sit for long periods of time Ability to operate computer software for 90% of the job Ability to learn and use computer software Salary Description $19 - $22 per hour
    $19-22 hourly 60d+ ago

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