Customer Experience Coordinator
An Epic Adventure
Remote job
Key Responsibilities: Work closely with clients to understand their vision and goals for group events such as destination weddings, family reunions, corporate retreats, and group vacations. Manage all logistics for group bookings, including accommodation, transportation, excursions, and event planning. Serve as the main point of contact for clients and attendees, ensuring a seamless experience from initial consultation to the events completion. Coordinate with vendors, hotels, transportation services, and event planners to ensure all elements align with client expectations. Handle any changes, cancellations, or challenges, while keeping the group travel event on track. Provide customized recommendations for destinations, venues, and activities tailored to each groups unique needs. Track budgets, contracts, and payments to ensure events are executed within budget and timelines. Maintain excellent communication and relationships with clients, delivering world-class customer service at every step. Qualifications: Exceptional organizational skills and ability to juggle multiple bookings and timelines simultaneously. Strong interpersonal and communication skills, with an emphasis on client service. Experience in managing group bookings for events such as weddings, conferences, and large-scale itineraries. Ability to problem-solve under pressure and maintain professionalism in high-stress situations. Proficiency in CRM systems and event management software. 18 or over and authorized to work in the US, UK, or Australia. Benefits: Flexible, remote working environment. Perks and discounts for personal use. Opportunity to plan and experience group adventures to unique destinations. Professional development and access to exclusive industry resources. Training provided.$39k-58k yearly est. 60d+ agoASSOCIATE, STRATEGIC PHILANTHROPY & ENGAGEMENT
Sanford Burnham Prebys Medical Discovery Institute
Remote job
Sanford Burnham Prebys is much more than a research facility and hub for innovation; it's a vibrant global community of talented scientists and researchers from over 30 countries. This worldwide representation enriches our perspectives and enhances our creative approach to solving complex scientific challenges. We strive to be leaders not only in biomedical research but also in creating an environment where excellence thrives through collaboration across cultures and backgrounds. Our mission is to advance the biomedical sciences by cultivating the next generation of scientific leaders, providing meaningful opportunities for researchers of all backgrounds to learn, innovate, and make breakthrough discoveries that improve human health. Together, we translate science into health. The duties and responsibilities contained in the are intended to be examples of the accountabilities for which the person in the position will demonstrate competency through performance. The job description is not intended to be an all-inclusive list. Duties and responsibilities are subject to change and other duties may be assigned as necessary. Position Summary: The Strategic Philanthropy & Engagement Associate is responsible for supporting the Vice President, Philanthropy in advancing donor engagement, leadership communications, and strategic initiatives that reflect the mission and impact of Sanford Burnham Prebys. This role serves as a key liaison between executive leadership and external stakeholders, ensuring high-quality stewardship and effective coordination of philanthropic activities. Duties and Responsibilities: Strategic Partnership Assist the Vice President of Philanthropy in planning and executing donor meetings, campus visits, tours and stewardship activities. Coordinate materials and presentations for Board of Trustees and Committee meetings. Track action items and manage follow-ups between the VP and executive leadership. Draft, edit, and proofread high-level correspondence, reports, and presentations. Ghostwrite communications aligned with the Institute's mission and voice. Support travel arrangements and expense reporting for the VP. Maintain confidentiality and discretion in all communications. Donor Engagement and Events Manage logistics for donor tours, luncheons, and salon-style gatherings. Prepare briefing materials that emphasize the impact of philanthropy and research. Ensure personalized follow-up and stewardship for donor interactions. Maintain confidentiality and discretion in handling sensitive communications and documents. Proposal Development Collaborate with Philanthropy and Communications teams to develop customized proposals and presentations. Ensure materials reflect donor interests and demonstrate philanthropic impact. Project Management Lead coordination of campaign initiatives and special events Facilitate cross-departmental meeting preparation and follow-up. Ensure alignment with organizational priorities and timelines. Perform other related tasks, duties and responsibilities as required, assigned or directed. Minimum Qualifications: Education: Bachelor's degree. Experience: 5-7 years of experience in philanthropy, advancement, executive administration, or project management. Experience working with nonprofit boards or leadership teams. Certifications, Licenses, etc: None required Other Knowledge, Skills and/or Abilities: Strong written and verbal communication skills. Ability to engage confidently with senior leaders, researchers, and donors. Demonstrated ability to manage multiple high-priority projects with attention to detail. Familiarity with donor databases (e.g., Raiser's Edge), CRM systems, and project/event management tools. Proficiency in Microsoft Office Suite, Zoom, Teams, and SurveyMonkey. Ability to learn and adopt new technologies. Strategic thinking and problem-solving. Collaborative and service-oriented mindset. High level of discretion, integrity, and emotional intelligence. Strong organizational and time-management skills. Passion for nonprofit work and advancing human health through research. Supervisory Responsibilities: Direct: None Indirect: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. When working on-site, the work environment is in a standard office setting. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment. If working from home, you are responsible for ensuring a quiet, organized, and comfortable setting, free from significant noise or distractions. This role requires the use of standard home office equipment, including but not limited to computers and phones. As you may be exposed to minimal noise and temperature variations depending on your home setup, it's important to maintain a workspace that supports productivity and well-being. Reliable internet connection and a suitable workstation are essential to fulfill job responsibilities effectively. Physical Requirements: Ability to execute those physical activities required to perform the essential functions including, but not limited to, regular sitting and being mobile; continual communicating both in person and on the telephone; regular keyboarding; regular reading of both print and digital material; and all other activities required to perform essential functions. Location: Onsite (La Jolla, California). Compensation: The expected hiring rate for this position is $75,000.00 - $90,000.00/annually commensurate with experience. We welcome talented individuals of all backgrounds regardless of gender, sex, religion, race, national origin, citizenship, age, disability, perceived disability, pregnancy, pregnancy-related condition, reproductive health decisions, sexual orientation, gender identity, gender expression, genetic information, HIV/AIDS, marital status, covered veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We are proud to be an equal employment opportunity employer. As part of this commitment, Sanford Burnham Prebys Medical Discovery Institute will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact our Benefits Team at ************** or via e-mail at *************************$75k-90k yearly 21d agoOperational Technology Infrastructure Intern
Nebraska Public Power District
Columbus, OH
Nebraska Public Power District (NPPD) has an immediate opening for an Operational Technology Infrastructure Intern located at the Columbus General Office in Columbus, Nebraska. This intern position will require on-site presence in the Columbus, NE, office and is not eligible for a remote or hybrid working arrangement. Position closes December 18th, 2025, at 11:59 p.m. Central Time. This is a temporary position with a start date to be determined based on student availability. This intern role has the capacity to be part-time during the school year with the expectation of full-time work when school is not is session. This position will report to the OT Infrastructure Supervisor. Position Summary The Operational Technology Infrastructure Intern is an entry-level role designed to provide student interns with a broad range of experiences that support servers and workstations in an Operational Technology environment. The intern will gain hands-on experience working alongside experienced Operational Technology Systems Analysts deploying and maintaining servers and workstations, assisting in monitoring security systems, supporting the development and implementation of security policies and procedures, and working closely with experienced professionals and learning about industry best practices while gaining knowledge on emerging threats in the industry. Education, Training and Experience Applicant must be working toward an associate or bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field. The Intern must be enrolled in an accredited two-year or four-year college/university carrying a minimum of 12 credit hours with a minimum GPA of 3.0. The internship/training must be in the student's field of study. College credit may apply to some internships. Preferred Qualifications: Demonstrates strong problem-solving and troubleshooting skills Highly organized and detail oriented Strong understanding of systems analysis and design as well as database and networking concepts Ability to communicate effectively both orally and in writing Highest level of integrity and honesty with the ability to protect sensitive, confidential information related to security practices Licenses and/or Certifications None required. Essential Duties & Responsibilities Gain exposure to security requirements and the implementation of security controls within servers and workstations. Assist with support of security products including firewalls, switches, endpoint detection and response, vulnerability management, and security information and event management (SIEM) systems. Assist with patching and updating servers and workstations. Interact with professionals from various departments, such as IT, development, and management, to understand the organization's overall security needs and objectives. Learn how to communicate effectively about operational technology and cyber security concepts to both technical and non-technical stakeholders. Receive mentorship and guidance from experienced operational technology professionals who will provide insights and knowledge to help you grow in the field. Stay updated on the latest cyber security trends, threats, and best practices through team discussions, training sessions, and independent research. Apply theoretical knowledge from your coursework to real-world scenarios and challenges. Contribute to improving the organization's operational technology reliability and cyber security posture, which has a direct impact on its operations, data protection, and reputation. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information Hourly rate: $24.89 - $28.72 per hour (based on undergrad completion level) Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer$24.9-28.7 hourly 25d agoConsumer Engagement Manager - Columbus
Monster
Columbus, OH
Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: Responsible for the management and execution of Monster Energy's brand portfolio sampling and local marketing initiatives within a defined market. Accountable for growing brand awareness and consumer loyalty. Manage a schedule of part time Ambassadors and a Sr. Ambassador (not applicable in all geographies). The Impact You'll Make: Collaborate with Brand Managers, local sales team, and Field Marketing Managers (FMM) to customize and execute events/programs aligned with the brands' sampling platforms. Provide consistent direction, coaching, and communication to maintain brand accuracy in the Monster brand experiences and sampling Recruit, hire, train, and manage part time Ambassadors. Research, secure, and manage execution of local events and partnerships Plan and manage all aspects of the event planning process: pre, during, and post duties including: personnel, product delivery/distribution, transportation, supplies, contracts, insurance, permits. Increase market knowledge and identify various groups and organizations with the targeted demographic in which to partner. Diligently prepares ambassadors for superior customer interactions and flawless event executions Adhere to deadlines for administrative tasks including, but not limited to, reporting and recapping data for the region. Respond in a timely manner to Director and Regional Field Manager Maintaining company assets (Storage Facilities, Inventory, Vehicles, Equipment) Who You Are: Prefer a Bachelor's Degree in the field of Marketing or other related fields Between 1â3 years of experience in Event Marketing/Grassroots/Special Event/Promotions Between 1â3 years of experience in team management experience Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $52,800 - $70,400. The actual pay may vary depending on your skills, qualifications, experience, and work location.$52.8k-70.4k yearly 60d+ agoSr. Field Events Marketing Specialist
Sailpoint
Remote job
About the Role: We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences. As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success. Key Responsibilities: Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution. Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact. End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences. Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams. Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations. Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs. Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience. Success Factors: Field events and tradeshows delivered on time, within scope, and on budget Achievement of event-specific KPIs and measurable business outcomes High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors Demonstrable ROI and impact of field events on campaign and pipeline goals Effective strategic positioning at targeted industry tradeshows and conferences Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience 4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences. Proven track record of delivering successful field events and activations Excellent strategic thinking, project management, interpersonal, communication and presentation skills Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc. Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc. Strong data analysis skills, with the ability to report on event success and derive actionable recommendations Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments. Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team Ability and willingness to travel (25%-30%) for event coordination and execution Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $95,700 - $136,700 - $177,700 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.$95.7k-136.7k yearly Auto-Apply 11d agoSenior Executive Assistant - US
Modus Create
Remote job
Join Our Team and help us grow at Modus Create! Modus Create is seeking a driven Sr. Executive Assistant to provide exceptional support to three senior executives. This role requires a strategic thinker with a proven track record of managing complex schedules, facilitating high -level communications, and coordinating key initiatives. The ideal candidate will possess outstanding organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. About You: Experience: Senior Executive Assistant Key Responsibilities: Mailbox & Calendar Management: proactively manage complex scheduling across time zones and priorities to optimize executive availability and alignment Travel Management: Oversee domestic and international travel logistics, ensuring seamless itineraries and contingency planning Executive Event Management: lead budgeting, planning, and execution of high-impact events that foster team cohesion and strategic alignment Executive Leadership Meetings: coordinate & support weekly leadership meeting logistics, content flow & action items Strategic Planning Support: Assist executives in strategic planning initiatives, including rhythm of business, presentations, and research to support decision -making processes. Expense Governance: administer expense reporting ensuring adherence to corporate policies and timely reconciliation Executive Recognition & Engagement: facilitate recognition initiatives that reinforce leadership visibility and team morale Qualifications: Experience: Minimum of 7 years of experience as an executive assistant or in a similar role, preferably supporting senior executives Education: Bachelor's degree in business administration, program management, or a related field is preferred. Skills: Consistently demonstrates exceptional organizational and time management abilities to meet deadlines and optimize productivity Proactively identifies and resolves potential obstacles, transforming challenges into opportunities for innovation and continuous improvement Skilled communicator with a strong command of both written and verbal expression across diverse audiences Advanced proficiency in Microsoft Office Suite Thrives in autonomous roles and collaborative team environments, adapting seamlessly to shifting priorities Maintains the highest standards of discretion and confidentiality in handling sensitive information You'll Love Organized and Driven team: Ability to manage multiple priorities and meet tight deadlines. Travel: Flexibility to travel, domestically and internationally, for senior leadership offsites, conferences and other reasons as directed by the leadership team Represent Modus at Events: Support Executives pre and post conferences/events, engaging with clients and other representatives, as needed. Team Culture At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving Back: Be an industry thought leader through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self-starter: Autonomy and proactivity are the keys to succeed at Modus. Client interactions: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As an award-winning Atlassian partner with a world-class team, we help organize, innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours Flexible Time Off/PTO Premium Health Insurance (medical, vision, and dental) Other benefits such as FSA and HSA 401 (k) Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, coworking spaces and business lounges in locations in over 120 countries. Employee Referral Program Travel according to client or team needs The chance to work side-by-side with thought leaders in emerging tech Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role Additional benefits might apply contingent on your location. At Modus, you'll be part of a vibrant team that values innovation, collaboration, and professional growth. We empower our employees to drive change and make an impact in the technology landscape through top-tier service consultancy.$52k-78k yearly est. Auto-Apply 60d+ agoMarketing & In-Home Sales Representative
Bath Concepts Independent Dealers
Columbus, OH
Company: Arrow Construction Homes Compensation: Competitive pay- commission + bonus incentives Schedule: Includes weekends and evenings; flexibility required Join a Quickly Growing Brand in Bath Remodeling Arrow Construction Homes is transforming bathrooms across North America with beautiful, durable, and maintenance-free bath solutions. We're on a mission to enrich lives by delivering top-tier products and outstanding service - and we need passionate, driven individuals to help us grow. We're currently seeking a Marketing & In-Home Sales Representative who will split their focus between executing local marketing events and driving in-home sales. This hybrid role is perfect for someone who thrives in both public, high-energy environments and personal, solution-based consultations.Key Responsibilities Event Marketing & Coordination Research, plan, and secure participation in local events, trade shows, and expos Negotiate contracts and manage relationships with event vendors Coordinate booth setup/teardown and ensure brand consistency in displays Recruit, hire, schedule, and train part-time event staff and demonstrators Represent Arrow Construction at events, engaging attendees and generating leads Collect contest entries and set appointments for free in-home consultations Track and report on lead quality, event ROI, and scheduling metrics In-Home Sales Follow up on event leads and present tailored bath remodeling solutions to homeowners Use iPad and custom software to create visual design proposals during consultations Deliver pricing, overcome objections, and close sales on-site Attend weekly sales meetings and training to sharpen skills and stay up-to-date Manage a personal sales pipeline and meet or exceed monthly performance goals What We're Looking For A dynamic individual with strong interpersonal, organizational, and communication skills Prior experience in event coordination and/or in-home sales preferred Positive, outgoing personality with the ability to energize a crowd and build trust with homeowners Self-motivated and results-driven, with a track record of meeting performance goals Comfortable with public speaking, appointment setting, and lead generation Must be available to work weekends and have reliable transportation Capable of standing for long periods and lifting up to 30 lbs Why Join Us? Competitive compensation with unlimited earning potential Flexible work schedule with a mix of event days and in-home consultations Supportive team environment with ongoing training and growth opportunities A chance to be part of a company that's redefining the bath remodeling industry If you're energetic, persuasive, and passionate about helping people improve their homes, we want to hear from you!$50k-79k yearly est. Auto-Apply 60d+ agoMeeting & Event Planner, Attendee Recruitment & Engagement
Cardinal Health
Columbus, OH
_This position is remote and can be based anywhere within the United States. Candidates must be able to work EST or CST business hours._ **_What Meetings and Events contributes to Cardinal Health_** Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives. **_Job Summary_** The **Meeting & Event Planner, Attendee Recruitment & Engagement** will work closely with Meeting Managers, Pharmaceutical clients and Healthcare Professional partners, assisting in the successful execution of both promotional and consulting activities, and is particularly responsible for working with our database and project managers to create invitation lists and manage outreach to our applicable audience for each event as well as maintaining tracking spreadsheets and providing status reports. This position will serve as the attendee recruitment lead for Meetings and Events. **_Responsibilities_** + Create attendee recruiting strategy for assigned projects + Manages recruiting efforts per guidelines identified by the project manager and client. + Work with senior team members to generate applicable invitation lists for each event. + Adherence to compliance regulations, i.e. debarment rules, repeat rules, etc. + Participate in internal and external meetings on a weekly basis + Work in CVENT to track incoming registrations and manage the registrant approval process + Work in CVENT to run registration reports and disseminate to the appropriate distribution list. + Assist in onsite attendee support at assigned events. + Work with meeting managers on collection and tracking of contracts and W9s and monitoring compliance to all guidelines. **_Qualifications:_** + Bachelors degree in a related field, or equivalent work experience, preferred + 3+ years' experience in related field, preferred + Previous experience working with HCPs preferably with and oncology and/or rheumatology focus + Experience in event marketing, event planning, or audience recruitment, preferably in the healthcare or life sciences industry, highly preferred + Experience working with event management systems (CVENT) and with CRM systems + Strong Excel experience preferred (Vlookups, etc highly preferred) + Strong project management and organizational skills + Strong written and verbal skills + Ability to work in a fast-paced, demanding environment + Ability to travel up to 35% (approx 1x per month for a few days) **_What is expected of you for success in your role:_** + Manages invitation process for assigned events. + Attends internal planning and strategy calls and provides regular registration updates. + Demonstrates strong interpersonal skills and serves as a strategic advisor to invitees. + Utilizes software to track registrations, responses and other information for meetings & events. + Translates the goals and objectives of customers into an applicable target invitation list. + Adheres to and communicates established compliance guidelines for all attendees. **Anticipated salary range:** $67,500 - $90,000 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close: 12/29/2025** *if interested in opportunity, please submit application as soon as possible. _**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$67.5k-90k yearly 8d agoServiceNow Team Project Manager/Architect
Sql Database Administrator In Fort Belvoir, Virginia
Remote job
Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)$103k-135k yearly Auto-Apply 7d agoProgram Manager, Startup Ecosystem
Advanced Systems Group
Remote job
Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced Program Manager to join our high-performing team! A Program Manager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of program management, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities: Event and program management for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events Responsible for ensuring all operations, logistics, and communications are effectively handled Maintenance of event support tools and tracking Coordinating content with speakers and mentors Support of pre and post program / event logistics and execution Act as liaison and quality control lead for the program Work closely with senior management to ensure all business policies and procedures are properly implemented Manage changing priorities and implements plans to meet meet program needs Support with post program / event reporting (qualitative & quantitative) Required Qualifications & Experience: 4+ years experience in customer success, program operations, and/or support Strong event management, budget management, project management, and/or community management skills Ability to independently and collaboratively manage regional events and community programs Proven track record in independent problem solving A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others Preferred Qualifications & Experience: Experience working at a startup or working closely with the startup and venture community Experience with Google Workspace tools Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously An ability to quickly get up-to-speed on complex technology, product, market, and economic environments Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including: Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG. Discounts on health and wellness programs, plus savings on travel and more. Voluntary benefits including disability, accident, critical illness insurance, and pet insurance. Employee Assistance Program offering counseling, financial coaching, and more. Paid time off to relax and recharge. Additional benefits to help you plan for the future, like life insurance and 401k. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$108k-132.5k yearly Auto-Apply 49d agoEngagement Specialist
Consolidated Safety Services
Remote job
CSS-Inc. may have multiple openings for Engagement Specialists to support NOAA's Office for Coastal Management (OCM) in event coordination or fellowship program coordination. These positions may include planning, logistics, coordination with external partners, communications, training, facilitation, subject-matter consultation, and outreach efforts. All positions are contingent upon contract award to CSS. Locations vary, but most roles allow for fully remote work within a defined geographic jurisdiction. Specific responsibilities and tasks may include: * Plan, coordinate, and implements logistics for events of all sizes: conferences, workshops, and meetings, both in-person and virtual. * Lead coordination of one or more NOAA OCM fellowship programs and oversee the logistics of one or more other fellowship programs. * Use adult learning approaches to provide facilitation services to partners, both virtually and in-person. * May conduct facilitation training as a lead- or co-trainer both in-person and online (synchronous and asynchronous), * Provide technical assistance on process agenda design and facilitation best practices. * Evaluate engagement efforts during and after events and solicit participant feedback. * Some travel will be to attend events, as well as occasional local travel. Qualifications * Master's degree (or higher) required. * 2+ years of relevant professional experience in event management or program coordination and oversight. * Strong communication and organizational skills and excellent interpersonal skills. * Experience in engagement support for the Federal Government preferred. * Training or demonstrated experience in facilitation preferred. * Experience applying adult learning principles in a group setting. * The successful candidate will be organized, detail-oriented, manage time to achieve project. objectives to meet deadlines, and work both independently and collaboratively as part of a team. * Ability to pass a National Agency Check and fingerprinting background check and maintain it through the duration of employment. At CSS, we are committed to fostering an inclusive and merit-based workplace. We provide equal employment opportunities to all individuals, ensuring that hiring and employment decisions are based on qualifications, skills, and performance. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.$28k-46k yearly est. 8d agoSr. Manager, Cyber Insider Threat Lead (Remote)
RTX
Remote job
Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: Role Overview: Enterprise Services (ES) Cybersecurity has an immediate opening for a qualified insider threat lead to join RTX Cyber Defense reporting to the Associate Director of Cyber Insider Threat Operations. As an insider threat lead, you will be responsible for supporting the operational work plans and maturing the services, process and standards to mitigate potential insider threats. What You Will Do: Execute strategies aligned with the overall business goals to drive functional excellence. Create and manage operational plans for the team or department, focusing on short- to medium-term objectives (1-2 years). Act as a recognized authority with deep theoretical and practical knowledge in a specific discipline. Lead the resolution of complex and undefined problems, conducting root cause analyses and extensive investigations. Design and launch new products, processes, or standards that significantly impact business performance and results. Identify opportunities for continuous improvement and implement enhancements to current systems and practices. Interface with senior leaders to discuss strategic initiatives, performance metrics, and critical organizational issues. Collaborate with business units and functions to influence outcomes and gain alignment on new approaches or concepts. Contribute to the development of functional strategies and ensure alignment with broader Cyber Defense goals. Build consensus and influences internal and external stakeholders to adopt new practices or strategies Top of Form Bottom of Form Stay updated on the latest developments and trends in insider threats, emerging and/or advanced persistent attack vectors, and industry best practices, incorporating this knowledge into RTX's defense strategies. Perform other duties as assigned and as required to continuously drive process excellence. Qualifications You Must Have: Typically requires a University Degree or equivalent experience and a minimum of 10 years of experience, or an Advanced Degree and a minimum of 7 years' experience. Minimum of 5 years supporting a cyber insider threat program and/or a cyber incident response team, including at least 7 years with cybersecurity tools and technologies used to detect and mitigate insider threats, including, but not limited to security information and event monitoring (SIEM), user entity and behavior analytics (UEBA), user activity monitoring (UAM), data loss prevention (DLP) technologies and endpoint security solutions. Must be able to effectively communicate (verbal and written) technical and strategic details to peers, leadership, and stakeholders with varying levels of operational expertise. The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Insider Threat specific training/certifications such as CERT Insider Threat course work or Center for Development of Security Excellence (CDSE). Industry certifications in information security or technology such as, CISSP, CISM, CGEIT. Experience collaborating with teams inside and outside of Digital Technology (ex. Privacy, Legal, HR). Preferred candidate will have experience with Operating System, cloud access, and web proxy event logs, endpoint/extended detection & response, and security incident & event management (SIEM) platforms. Demonstrate critical thinking and problem-solving skills. What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Work Location: Remote Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms$112k-158k yearly est. Auto-Apply 60d+ agoNetwork Support Technician I (Future Opening)
GCI
Remote job
This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.$43k-48k yearly est. 8d agoMarketing Administration, Associate
Peraton
Remote job
Responsibilities The Marketing Associate will be a member of the Corporate Communications & Engagement team. This role is responsible for designing and executing a comprehensive event, sponsorship, and trade show strategy that aligns with corporate growth goals, marketing campaigns, and stakeholder engagement initiatives. The ideal candidate will have a strong background in event management, marketing, and communications, with the ability to shape audience experiences, manage budgets, and especially to collaborate across the company. Key Responsibilities: Collaborate with Communications, Marketing, and Growth teams to establish and implement trade show and stakeholder engagement strategies aligned with corporate objectives. Plan, budget, and execute annual trade shows, conferences, and external engagements, ensuring timely and cost-effective delivery. Manage the annual event budget, track expenses, reconcile vendor payments, and ensure adherence to corporate policies and brand guidelines. Lead end-to-end logistics for booth design, setup, and on-site management, coordinating with internal teams and external vendors to deliver seamless, on-brand experiences. Develop, manage, and communicate an operational rhythm for strategic engagements, aligning with corporate priorities on an annual basis. Organize and moderate planning calls, align demo themes with business needs, and ensure event objectives are met. Manage post-show activities, including lead collection, survey distribution, debrief sessions, and preparation of executive summaries for high-priority events to optimize outcomes. Cultivate relationships with executive leadership, exhibit houses, show management, and vendor partners to ensure flawless event execution and budget compliance. Research and qualify relevant industry events, speaking opportunities, and audience activities, ensuring alignment with corporate goals. Facilitate program-related meetings and prepare executive-ready presentations for leadership. Serve as a Peraton Brand Ambassador, consistently promoting the brand through event-related content capture (e.g., photos, videos). Partner with internal stakeholders to facilitate thought leadership opportunities at key events. Exercise strong organizational leadership and discretion in all matters concerning Corporate Communications & Engagement. Qualifications Bachelor's degree in communications, journalism, marketing, or a related field with 0 years of experience. Minimum of 4 years of experience may be considered in lieu of degree Proficiency in writing marketing collateral, advertising, media pitches, executive summaries, and AP style. Must be willing to travel 25% - 35% of the time. Travel will include continental United States. Desired: Innovative self-starter with the ability to work independently and collaboratively across cultures and organizations. Demonstrated project management skills with experience in matrixed organizational environments. Strong oral and written communication, presentation, and interpersonal skills. Relevant experience in Corporate Communications, Marketing, Government Affairs, or customer-facing roles with thought leaders and key customers. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.$39k-62k yearly Auto-Apply 9d agoCommunity and Local Marketing Campaign Marketing Vice President
Jpmorgan Chase Bank, N.A
Columbus, OH
Step into the role of Vice President, Community and Local Marketing Campaign Management, where your expertise will shape and deliver impactful work in the Consumer Bank. As a Vice President, Community and Local Marketing Campaign Management in the Consumer Bank Marketing team, you will oversee the development and execution of strategic campaigns and supporting content for local events, workshops and initiatives. Your work will be essential in driving customer engagement, supporting business growth, and ensuring successful execution of new builds, grand openings, and other key events. Job responsibilities Develop and execute end-to-end community and local marketing campaigns. Create and manage content that supports campaigns and event initiatives. Lead creative strategy and execution for new builds, grand openings, and local events. Collaborate with cross-functional teams to ensure campaign and content alignment. Oversee agency and vendor relationships for campaign and content development. Drive measurable performance through data-driven marketing tactics. Ensure compliance and controls across all campaign materials and channels. Optimize campaign content and direct response tactics to improve results and efficiency. Support capacity planning and prioritization for campaign and event initiatives. Guide content and UX strategy for local marketing efforts and deliver exceptional customer experiences Manage multi-channel execution, including digital, print, and event content. Required qualifications, capabilities, and skills 10 plus years of experience in marketing strategy, campaign development, or content creation. 5 plus years of leadership experience managing high-performing teams. Expertise in developing and executing creative content for digital, print, and event channels. Experience managing agency and vendor relationships. Strong skills in strategic planning, multi-tasking, and prioritization. Knowledge of database marketing, segmentation, testing, and measurement. Ability to execute marketing projects and content with precision and attention to detail. Excellent written and oral communication skills. Bachelor's degree in Marketing, Business, or related field. High energy, solutions-oriented approach to managing multiple initiatives. Proven relationship development and negotiation skills. Preferred qualifications, capabilities, and skills Experience in financial services marketing, including debit or credit products. Agency-side marketing experience. Content development and copywriting skills. Experience with local market activation and event marketing. Familiarity with compliance and regulatory requirements in financial services. Creative and innovative mindset focused on continuous improvement. Additional Information Role may require occasional travel to support local events and grand openings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans$108k-146k yearly est. 7d agoExperiential Project Manager & Creative Agency Liaison
General Motors
Remote job
The Experiential Project Manager and Creative Agency Liaison is a detail-oriented professional responsible for the strategic planning, organization, and execution of immersive brand experiences within General Motors. This role focuses on procuring and onboarding new creative agencies, conducting competitive analysis of automotive experiences, managing communications, overseeing budget planning, and executing on-site events. The manager will work closely with various internal stakeholders and external creative partners to ensure alignment with GM's brand objectives and community engagement initiatives. Key Responsibilities Agency Procurement & Onboarding: Lead efforts in identifying, evaluating, and onboarding creative agencies that align with GM's brand vision, ensuring all partnerships are strategically beneficial and effectively managed. Competitive Analysis: Conduct thorough competitive analyses of other automotive companies, identifying trends, strategies, and best practices in experiential marketing and brand experiences. Project Management: Oversee the planning and execution of brand experiences from inception through to completion, managing timelines, budgets, and resources to deliver high-impact experiences that drive brand awareness and consumer engagement. Internal & External Communications: Develop and manage internal and external communication documents, ensuring stakeholders are informed and engaged throughout the project lifecycle. Budget & Financial Planning: Prepare and manage budgets and quarterly expense reports, tracking expenditures and optimizing budget allocation for maximum impact. Event Management: Coordinate and manage on-site logistics for brand and product events, ensuring flawless execution and adherence to brand standards, including vendor management for venues, catering, and audiovisual services. Cross-Functional Collaboration: Serve as the primary liaison between creative agencies, internal teams, and leadership, ensuring clear communication of project goals, timelines, and deliverables. Process Optimization: Identify, evaluate, and implement best practices in project management and agency collaboration to streamline processes and enhance operational efficiency. Performance Analysis: Analyze feedback and performance data from experiential marketing initiatives, providing insights to inform future strategy and demonstrate ROI. Multitasking & Adaptability: Manage multiple projects simultaneously in a fast-paced environment, maintaining focus and adaptability to changing requirements and priorities. Qualifications Experience: Minimum 5+ years of experience in experiential marketing, project management, event production, or related fields, with a strong emphasis on detail-oriented execution. Project Management Skills: Proven expertise in managing complex projects with tight deadlines and budgets, demonstrating exceptional organizational skills. Technical Proficiency: Advanced proficiency in Microsoft Suite (Excel, PowerPoint, Word) and Google Suite (Docs, Sheets, Calendar), along with a strong understanding of leveraging technology for operational efficiency. Creative Problem Solver: Excellent critical thinking skills with a proactive approach to addressing challenges and mitigating risks in project execution. Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex operational details and socialize creative concepts effectively. High Attention to Detail: Demonstrate excellent organizational abilities with a focus on precision and quality in all tasks. People Skills: Exceptional interpersonal skills to interact with a diverse array of internal stakeholders and external partners. Budget Management: Ability to work within budgetary constraints while delivering impactful experiences. Stress Management: Capability to maintain composure and effectiveness in high-pressure situations. Travel Flexibility: Willingness to travel up to 50% for site scouting, agency meetings, and event support. Compensation: The expected base compensation for this role is: ($102,000-135,900). Actual base compensation within the identified range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-MO1 About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.$102k-135.9k yearly Auto-Apply 3d agoSenior Events Specialist, Enterprise Marketing
Hello Heart
Remote job
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: Hello Heart is seeking a full-time Senior Events Specialist to join our Enterprise Marketing team to plan and execute a portfolio of our most critical B2B event opportunities. The Senior Events Specialist will lead the planning of in-person and virtual events while serving as the main contact for internal and external stakeholders to ensure successful execution. The focus will be on planning traditional events such as tradeshows for our Health Plan Growth, Employer, and Public Sector teams, conceptualizing and implementing new types of events from executive dinners to out-of-the-box experiences. This role will report to the Director of Event Marketing and will be a part of the Enterprise Marketing team within the Marketing organization. Responsibilities: Work closely with cross-functional teams to ensure seamless event planning and execution, considering all aspects from conceptualization to post-event analysis. Implement and refine best practices for event management, continually striving to improve the quality and impact of each event. Manage event resources efficiently, ensuring optimal utilization and cost-effectiveness. Coordinate with external vendors and partners to enhance the event experience and streamline logistical operations. Collaborate with the marketing team to align event strategies with overall marketing objectives and company goals. Contribute to the development of the event infrastructure, incorporating feedback and leveraging technology tools such as Asana and Google Suite for efficient project management. Qualifications: 5+ years of proven experience in end-to-end event management, preferably within a fast-paced tech or start-up environment Demonstrated expertise in program management in both virtual and physical settings, with a track record of successful event execution Experience managing conferences and tradeshow events within the healthcare industry Strong proficiency in developing and managing timelines, budgets, briefs, project plans, and event ROI calculations Ability to drive collaborative teams to timely, data-driven, and informed decisions Exceptional written and verbal communication skills, with the ability to effectively engage with internal and external stakeholders Thrives in a dynamic environment of rapid change, moving targets, limited resources, and cross-functional dependencies Confident Salesforce, Asana, Slack and Google Suite user Willingness to travel up to 40% of the time Strong preference for candidates located on the East Coast The US base salary range for this full-time position is $87,000.00 to $107,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.$87k-107k yearly Auto-Apply 14h agoServiceNow Team Project Manager/Architect
Teksynap
Remote job
Responsibilities and Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)$103k-135k yearly Auto-Apply 7d agoField Operations Director - Northwest Region
Intervarsity USA
Remote job
Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.$39.3k-52.4k yearly Auto-Apply 39d agoDirector, Event Marketing
Fleetio
Remote job
Fleetio is seeking an experienced, creative, and strategic Director of Event Marketing to build and lead our global events and field marketing programs. You'll own the strategy and execution of event initiatives-ranging from large-scale trade shows and proprietary customer events to regional field programs and partner activations-that generate pipeline, enhance customer relationships, and strengthen the Fleetio brand. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we're leading the charge, with raving fans and new customers signing up every day. We raised $450M in our Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: ******************************************* Our careers page: ******************************* Who you are This role requires a proven events and field marketing leader who knows how to partner with Sales, Demand Generation, and Revenue Operations to create pipeline-driving experiences that engage our top enterprise and mid-market accounts. You'll set the strategy, roll up your sleeves to execute, and build the team and programs that fuel Fleetio's next phase of growth. Your impact Develop and own the global field and events strategy spanning tradeshows, customer roadshows, ABM activations, and digital-to-in-person campaigns that drive pipeline and strengthen customer engagement. Partner cross-functionally with Sales, Sales Programs, and Demand Generation to provide field teams with exceptional onsite event support while connecting events seamlessly to digital campaigns. Design and execute ABM and outbound event strategies focused on our top 10 enterprise and high mid-market accounts, driving growth and retention in our most strategic customer segments. Lead the end-to-end execution of trade shows, user events, regional programs, and partner activations-from concept to post-event analysis. Own budget, logistics, and ROI measurement for all event and field marketing investments, ensuring operational excellence and measurable impact. Collaborate with Product Marketing and Brand to ensure event content and experiences reflect Fleetio's unique value and storytelling. Hire, mentor, and scale a high-performing team as Fleetio's field and event marketing function grows over time. Demonstrate scrappy, hands-on leadership-balancing strategic planning with direct execution as you build the function from the ground up. Your experience 10+ years of progressive experience in B2B marketing, including field marketing, tradeshows, ABM, and customer event leadership (SaaS experience strongly preferred). Proven track record building and executing integrated campaigns across digital and in-person channels. Deep understanding of enterprise (ENT), outbound, and ABM motions, with the ability to translate those into effective event and field strategies for key accounts. Strong alignment experience with Sales and Revenue teams, driving collaboration that converts marketing efforts into measurable pipeline. Exceptional project management, communication, and vendor management skills. Strategic thinker who can operate at both the 30,000-foot view and the “in the weeds” level to get things done. Entrepreneurial and resourceful-comfortable leading with limited resources while setting the foundation for scalable growth. Willingness to travel for events and customer programs (approximately 25-30%). Benefits Multiple health/dental coverage options (100% monthly cost coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two) 12 company holidays + 2 floating holidays Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing funds - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Monthly catered lunches Fully stocked kitchen with tons of drinks & snacks Remote working friendly since 2012 Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling **************.$60k-114k yearly est. Auto-Apply 5d ago
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