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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. Reporting into a Sr Manager, HRBP, you'll play a critical role in supporting various people-related initiatives, including performance management, employee relations, and talent development. In partnership with the HRBP team, you'll support the implementation and execution of HR processes and programs. The work you'll be doing will be highly cross-functional and completed in close partnership with various teams and stakeholders across the People Team and the broader business. This is a perfect role for an HR professional looking to develop and grow into an HR Business Partner, supported by an experienced HR Business Partner team and HR leadership. What you'll do Act as a credible and influential advisor (and trusted confidant) to employees, managers, and business leaders; and a thoughtful change champion for the department you support Support managers in performance management, including performance assessments, coaching, advancement, and recognition Execute the HRBP team's operations and processes, including supporting ongoing People processes (calibration, performance review, compensation review, headcount planning, development, etc.), as well as administration, reporting, and documentation standards and preparation Support and resolve employee relations issues, including training managers to handle sensitive matters, partnering with leaders on complex employment matters, and supporting objective, thorough investigations Leverage data and tools to influence decision-making with partners and business units Support the design and successful implementation of key People Team programs, processes, and tools Help enable career paths within respective business units(s) and continuously think about new ways of defining and improving career development Provide HR policy guidance and interpretation, with a critical eye toward developing new policies, clarifying existing ones, and sunsetting outdated ones as needed Support engagement survey action planning within the business unit(s) Provide general thought partnership on initiatives to improve culture and team effectiveness What you have 4+ years of direct HR/People experience, preferably with a high-growth tech company BA (or higher) degree in HR or related field A passion for numbers and data-driven decision-making Knowledge of HR best practices Scrappy mindset with the ‘no task too big or small' attitude Bright, self-directed, and relentlessly curious. You love learning new things and have a strong interest in startups and technology The ability to stay steadfast in a fast-paced environment Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $100,000 - $144,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn't come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you'll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future. Overview We are seeking an experienced Customer Support Manager with deep expertise in Zendesk to lead our customer support team and scale a high-quality, efficient support operation. This role owns the day-to-day management of customer support agents while designing and executing a support strategy that leverages Zendesk to deliver exceptional customer experiences-without adding unnecessary headcount. This role requires a hands-on leader who understands how to translate customer needs and business growth into scalable processes, automation, and reporting within Zendesk. This person will ideally live somewhere near our San Francisco Headquarters, though we are for US based remote work for the right person. The estimated base salary for this role is $110,000 - $130,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Responsibilities Customer Experience & Quality Define and enforce quality standards for customer interactions across all support channels. Implement quality assurance processes, including ticket reviews and coaching based on Zendesk data and insights. Identify recurring customer issues and collaborate with Product, Engineering, and Operations teams to drive root-cause solutions. Act as a customer advocate by sharing insights and trends derived from Zendesk reporting. Scalable Support Strategy & Operations Develop and execute a customer support strategy that scales efficiently with business growth. Use automation, self-service, and knowledge management to reduce ticket volume and improve first-contact resolution. Optimize staffing models, schedules, and ticket routing to meet demand while minimizing the need for additional headcount. Own and track key support metrics such as CSAT, NPS, first response time, resolution time, and deflection rate. Team Leadership & People Management Lead, coach, and manage a team of customer support agents, ensuring consistent performance and engagement. Conduct regular 1:1s, performance reviews, and coaching sessions with a focus on quality, efficiency, and professional growth. Set clear expectations, KPIs, and workflows for individual contributors using Zendesk as the primary system of record. Build a culture of customer empathy, ownership, and continuous improvement. Zendesk Ownership & Optimization Serve as the primary owner and administrator of Zendesk, including configuration, workflows, triggers, automations, macros, views, SLAs, and roles. Design and maintain scalable Zendesk workflows that improve response times, resolution quality, and agent productivity. Leverage Zendesk Explore to create dashboards and reports that provide visibility into team performance, customer trends, and operational bottlenecks. Continuously evaluate and implement Zendesk features, integrations, and best practices to support growth without increasing headcount. Desired Qualifications 4+ years of experience in customer support or customer operations. 2+ years of experience managing customer support agents or similar individual contributors. Deep, hands-on experience administering and optimizing Zendesk in a production environment. Proven experience building scalable workflows, automations, and reporting within Zendesk. Strong analytical skills with the ability to translate data into operational improvements. Excellent communication, coaching, and cross-functional collaboration skills. Nice to Have Background in hardware and/or software support roles. Experience with Zendesk Guide, Explore, and advanced automations. Experience integrating Zendesk with CRM, product, or analytics tools. Background in SaaS or high-growth environments. Experience leveraging automation or AI to improve support efficiency. Benefits Equity Medical/vision/dental/life/disability insurance 401k Paid parental leave Professional Development Stipend Commuter benefits Flexible PTO We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal stakeholders will be crucial in driving customer satisfaction and project success. You will also monitor project progress, identify potential risks, and implement solutions to keep projects on track. As a Strategic Support Specialist, you will be crucial in providing strategic support to our clients, ensuring they receive the highest level of service and expertise. This role involves working closely with various departments to deliver tailored solutions that align with and enhance our clients' operational efficiency and strategic goals. Your expertise will help us achieve our goals of improving customer engagement and operational efficiency. If you are a strategic thinker passionate about delivering exceptional support and driving project success, we want you on our team. Responsibilities: Strategic Account Support Build strong relationships by acting as the main point of contact for all client-submitted cases. Ensure regular follow-up and continuous communication. Provide the highest level of support by quickly diagnosing and resolving client issues. Ensure KPIs are being met regularly. Establish a help desk to help desk partnership: Coordinate with the client's help desk team to ensure seamless communication and collaboration. This includes sharing best practices and providing mutual support for complex issues. Schedule and lead regular meetings with the client to review open cases, trends in cases, and opportunities for training and optimization. Develop escalation procedures: Create clear escalation paths for unresolved issues, ensuring that internal and client teams know the process and can act quickly to resolve critical problems. Monitor and improve help desk performance: Review help desk metrics and performance indicators regularly to identify areas for improvement and implement strategies to enhance overall support quality. Identify gaps in system usage and propose scalable, process-driven solutions. Create and distribute regular reports and dashboards for client review. Follow best practices for Knowledge Management. Contribute to both internal and client-facing documentation and knowledge bases. Participate in and develop training for continued learning and growth. Enhanced Care Services Act as Delivery Manager for projects estimated under 20 hours, ensuring tasks are assigned to appropriate project managers, hours are tracked, and staying within scope. Provide definitions of cost and effort for projects. Monitor and communicate project status updates: Report weekly updates to leadership. Document timelines, risks, and contingency plans to keep projects on track. During regularly scheduled meetings, provide updates on hours used, project status, risks, and follow-up actions to the customer. Be an Advocate for your customer: Scope and refine requests for development enhancements. Collaborate with various departments to ensure project success. Be an Advocate for Datacor: Spot potential areas for expansion and innovation within clients' businesses. Success Metrics: Standard Support KPIs: Response, Communication, Resolution time, Backlog/Aged Backlog, Customer Satisfaction, and other project measurements as needed. On-time delivery for optimization projects. Client engagement and executive alignment across support and services projects. Internal contribution to knowledge sharing, documentation, and process standardization. Qualifications: Bachelor's degree in Computer Science, IT Management, Manufacturing, Business Administration, or related field (or equivalent experience). 2-3 years of Datacor ERP experience required. Strong understanding of help desk to help desk models of customer support. Strong organizational skills with attention to detail and the ability to prioritize and complete support cases and projects on time. High proficiency with Microsoft Office and business productivity tools. Excellent verbal and written communication, time management, interpersonal, and presentation skills. Strong desire to provide Best-in-Class customer service. Process-driven mindset focused on repeatability and scalability. Passion for analyzing data, solving problems, and driving continuous improvement. Ability to thrive in cross-functional, collaborative environments.

Job Description Under the direction of the Vice President of Real Estate, the Regional Property Manager oversees all operations within an assigned apartment portfolio. This role sits at the heart of our portfolio and is focused on optimizing revenue and NOI, preserving and enhancing asset value, driving operational efficiency, and developing high-performing teams. As a Regional Property Manager, you will lead people, performance, and properties with the trust and autonomy to make real decisions. You'll have the opportunity to improve operations, grow revenue, protect the assets, and build teams that are proud of the work they do. This is a hands-on leadership role for someone who enjoys ownership, values collaboration, and knows how to balance numbers, people, and execution. If you like seeing your leadership translate directly into results, this is the seat for you. This role may be based in Columbus or Cincinnati and requires regular travel between the two markets. WHAT YOU WILL DO LEAD PORTFOLIO PERFORMANCE You will oversee the day-to-day and long-term performance of a multifamily portfolio, ensuring strong financial results, operational consistency, and accountability across teams. Own annual budgets, forecasts, and monthly financial performance Review P&Ls and identify opportunities to improve revenue, control expenses, and strengthen NOI Guide rent growth with LRO, renewal strategies, delinquency management, and collections Review turnover costs, security deposit processes, and expense drivers Recommend and oversee capital improvements and deferred maintenance projects Ensure invoices, payables, and accruals are processed accurately and on time through RealPage Prepare clear, timely reporting for leadership and ownership DRIVE LEASING, MARKETING, AND OCCUPANCY You will partner closely with site teams and marketing support to keep properties competitive and performing. Develop and support leasing and marketing strategies that drive occupancy and rent growth Monitor market trends, pricing, concessions, and leasing velocity Support lease-ups and performance turnarounds as needed Ensure Fair Housing compliance across all leasing activity Coach teams to maintain strong leasing presentations and shop performance PROTECT AND IMPROVE THE ASSETS You will stay connected to the physical condition of the communities and help teams plan ahead. Personally inspect each property monthly, including common areas, models, and ready units Identify maintenance, repair, and capital needs after they become larger issues Support vendor selection, bidding, and contractor oversight Ensure unit turns are completed on time and to quality standards Partner with Service Directors and Regional Service leadership on capital projects and safety programs BUILD, SUPPORT, AND DEVELOP TEAMS People matter here. You will lead with clarity, accountability, and support. Hire, develop, coach, and retain Real Estate Managers and Service Directors Conduct regular one-on-ones, site visits, and performance discussions Lead weekly check-ins focused on leasing, staffing, budgets, and maintenance Support career development and ongoing training for team members Review staffing plans, scheduling, overtime, and labor efficiency Create alignment, consistency, and a positive team culture across the portfolio SUPPORT GROWTH AND COMPLIANCE You will help ensure the portfolio is positioned for long-term success. Ensure compliance with AION policies, management agreements, and regulatory requirements Oversee LIHTC, ADU, Section 8, or other program compliance when applicable Support acquisitions, dispositions, and due diligence efforts Participate in owner meetings and build strong ownership relationships Identify creative opportunities to increase asset value and operational efficiency WHAT WE ARE LOOKING FOR Bachelor's degreee, experience my substitue for education. CAPS, CPM preferred 5+ years of multi-site multifamily experience, preferably with a minimum of 2 years in a regional role Strong understanding of Fair Housing, eviction law, and property operations Financial comfort with budgets, forecasts, and P&Ls Experience using RealPage Strong communication skills and a collaborative leadership style Ability to think strategically and implement business plans that align with financial goals and client expectations. Ability and willingness to travel between Columbus and Cincinnati, Valid Driver's license is required Must be able to walk apartments and grounds, including steps and climbing stairs Occasionally requires lifting 20 pounds or less PAY & BENEFITS SALARY $115,000-$120,000 annual base salary with 20% bonus potential BENEFITS Your benefits kick in fast, starting the first of the month following just 30 days of employment. Medical, dental, and vision insurance, with company contribution Employee Assistance Program for additional wellness support Short- and long-term disability insurance at no cost Life and AD&D insurance at no cost, with optional buy-up coverage Flexible Spending Accounts for medical and dependent care 401(k) retirement plan with company match ADDED PERKS 10 Paid holidays observed annually, veterans also receive Veterans Day off annually Paid Time Off for vacation, illness, and personal time, with accrual based on tenure. Starting at 20 days in your first year. Support for industry certifications and professional memberships Tuition reimbursement for job-related courses and certifications

The National Center for Pavement Preservation (NCPP) at Michigan State University is seeking a Bridge Preservation Specialist to support bridge preservation initiatives at regional and national levels. This role requires a proactive, entrepreneurial mindset to identify and secure research funding, develop training programs, and expand bridge preservation initiatives. The ideal candidate will innovate, build partnerships, and pursue growth opportunities that advance NCPP's mission. Rather than simply executing existing projects, they must think strategically, seize opportunities, and drive new initiatives that benefit bridge preservation efforts nationwide. This is a one-year fixed-term position with the possibility of renewal based on continued funding, positive performance reviews, and mutual agreement. Key Responsibilities The successful candidate will lead, organize, and facilitate regional and national bridge preservation partnership meetings. This includes developing meeting agendas, coordinating with speakers and moderators, and managing logistical arrangements. Additionally, the specialist will facilitate workgroups, meetings, and conferences to support bridge preservation initiatives, ensuring effective collaboration among stakeholders. In addition to outreach efforts, this position will identify and pursue research and funding opportunities in bridge preservation. As a technical expert, they will contribute to research projects and initiatives while maintaining an up-to-date understanding of industry advancements and best practices. This role requires an entrepreneurial mindset to strategically seek growth opportunities that further the mission of NCPP. The specialist will also play a crucial role in training and advocacy, providing expertise to support NCPP's bridge preservation activities. They will represent and promote bridge preservation at both national and local meetings, strengthening industry engagement. Furthermore, they will develop training programs and outreach strategies that address the evolving needs of partners and stakeholders, ensuring the effective dissemination of knowledge and best practices in bridge preservation. Additional duties as assigned. Extensive travel is required. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Civil Engineering or a closely related field Minimum Requirements Master's degree in civil engineering or a closely related field. Minimum of 5 years of practical experience in bridge preservation. Expertise in bridge maintenance operations, construction practices, materials, and bridge design. Strong leadership skills and experience in organizational and strategic planning. Proven ability to identify and secure research funding opportunities. Experience in writing technical proposals and research reports. Effective communication skills (verbal and written), including the ability to collaborate and train using remote technologies. Demonstrated ability to develop and maintain relationships with diverse stakeholders. Desired Qualifications Licensure as a Professional Engineer (PE). Experience working with a transportation agency. Background in program development, operational oversight, and budget management. Experience in developing and delivering professional training courses, workshops, or seminars. Required Application Materials A cover letter detailing your interest and qualifications. A current resume/CV. Contact information for three professional references. Special Instructions Review of applications will begin on May 14, 2025 and continue until the position is filled. For additional information, contact Patte Hahn at hahnp@egr.msu.edu Review of Applications Begins On 05/14/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website https://www.pavementpreservation.org/ Department Statement Michigan State University is a global leader in engineering research and education. The National Center for Pavement Preservation is dedicated to advancing transportation infrastructure through innovative solutions in pavement and bridge preservation. This role offers the opportunity to make a national impact while working with a collaborative and expert team. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.

We're building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role: We're looking for a full-time Customer Advisor to join our Services team reporting to the Sr. Director, Gainsight Advisory Services. This role is a remote role based in the United States. In this role, you'll play a key role in helping customers unlock the full value of their customer experience (CX) strategy by partnering with both prospective and existing organizations to identify impactful use cases, deliver value assessments, and advise on high-leverage opportunities using Gainsight. This is a great opportunity for someone who thrives in a strategic, highly consultative environment and enjoys working cross-functionally with Sales, Customer Success, and Product teams. The ideal candidate brings strong skills in outcome-based consulting, modern customer success practices, and change management. What You'll Do: Strategic Customer Engagement (70%) Partner with customers to understand their goals, identify high-impact use cases, and articulate a strategic path to realizing value through Gainsight solutions. Advise customer executives and success leaders on how to optimize their CS strategy for long-term success by leveraging the latest practices and innovative approaches. Develop and deliver strategic consulting engagements that enhance customer experience (CX) strategies, actively engage cross-functional stakeholders, and equip teams to maximize the value of Gainsight solutions. Exhibit strong project management skills to manage multiple customer engagements simultaneously while ensuring timely and effective delivery. Lead workshops, innovation sessions, and roundtables with stakeholders to develop a roadmap of strategic workflows, define performance benchmarks, and document value realization goals. Value Realization & Adoption (15%) Deliver tailored value assessments, maturity reviews, and business cases aligned with customer priorities. Define baseline benchmarks and measurable KPIs to ensure alignment across the customer's journey toward impact with Gainsight. Post-deployment, track, analyze, and benchmark value realization progress through customer performance reviews and optimization sessions. Drive value alignment across multiple products or solution areas. Ensure cohesive narratives, connected use cases, and unified measurement of outcomes that reflect the customer's broader business objectives. Internal Collaboration & Enablement (15%) Collaborate effectively with internal teams (sales, product, marketing, professional services, etc) to share insights and enhance customer offerings. Contribute to the development of repeatable frameworks, playbooks, and case studies to support customer-facing teams (i.e. QBRs, webinars, key insight slides) and that reinforce value realization efforts. Continuously refine and evolve our value analysis tooling to ensure teams are equipped with the latest methodologies and insights for driving consistent, high-impact customer value narratives. Share best practices, insights, and tools to support scalable customer engagement and internal enablement. Proactively seek feedback and explore opportunities for enhancing customer experiences and internal processes. Travel Expectations 1 Customer-facing Onsite Monthly 1 Planning offsite Quarterly This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events. What We're Looking For: Experience & Domain Expertise 7+ years of experience in customer success and/or strategic consulting with a proven record of driving customer value and outcomes. Significant leadership experience in customer success roles, demonstrating the ability to guide teams and influence cross-functional initiatives that drive retention and growth. Proven experience leading research, analysis, and presentation of insights derived from customer learnings to inform strategies and drive improvements. Domain expertise in one or more key functions of customer experience (e.g., customer support, onboarding, customer engagement, retention strategy) to provide tailored guidance and best practices to clients. Communication & Presentation Skills: Exceptional verbal and written communication skills, with demonstrated ability to deliver engaging presentations and articulate complex concepts to diverse audiences, including C-suite executives. Experience facilitating large working sessions and workshops with diverse stakeholders, fostering collaboration and ensuring productive discussions. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and develop actionable recommendations. Interpersonal Skills: Excellent relationship-building skills with a customer-centric mindset, enabling effective engagement with stakeholders at various organizational levels. Ability to challenge customers on the status quo, encouraging them to adopt innovative approaches while advocating for their needs. Why You'll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. The starting base salary range for this role is $130,000 - $145,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight's equity program. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we'd love to hear from you. Additional Information: We're committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please let the recruiting team know. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

Join Us as a Principal Regulatory Affairs Specialist - Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotech's, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our global team, you'll have the opportunity to serve as the lead over several countries/projects in providing innovative solutions, including regulatory expertise and client interface. As a Clinical Trial Regulatory Affairs Senior Specialist, you'll provide strategic regulatory intelligence and guidance supporting product development from preclinical stages through registration and product optimization. You will provide strategic, expedient, and efficient preparation of client deliverables that meet current local, regional, and ICH regulatory and technical requirements. Additionally, you will act as a liaison with internal and external clients in the provision and marketing of these services. What You'll Do: Provides senior review of regulatory documents and submissions created within or outside of the company in order to ensure high quality standards that meet or exceed client expectations, local and regional requirements. Acts as subject matter expert in providing regulatory strategy advice to internal and external clients on projects of moderate complexity. Provides internal clients with up-to-date legislation and guidance as it becomes available. Participates in project management activities to support the provision of regulatory services, and acts as liaison with internal and external clients in the provision of marketing these services. Provides matrix/project leadership, training and guidance to junior team members to support understanding of regulations, impact on study, assessment of risk, etc., and to achieve a specific goal and/or project deliverables. May provide input on performance reviews to management. Ensures adherence to project budgets, time schedules, and scope of work. Ensures compliance with relevant organizational and regulatory SOPs and WPDs. Contributes to business development activities, including project budgeting/forecasting. Education and Experience Requirements: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years) In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Excellent English language (written and oral) communication skills as well as local language where applicable Great attention to detail and quality as well as excellent editorial/proofreading skill Strong interpersonal skills to work effectively in a team environment and act as a liaison with other departments Strong computer skills including the use of Microsoft Word, Excel, Power Point; capable of learning new technologies Solid organizational, time management, and planning skills to create and follow timelines, conduct long-range planning, adapt to changing priorities and handle multiple projects Strong negotiation skills Capable of working independently and exercising independent judgment to assess sponsor regulatory needs and work with project team members to producing compliant deliverables Strong understanding of global/regional/national country requirements/regulatory affairs procedures for clinical trial authorization, licensing, lifecycle management; expert knowledge of ICH and other global regulatory guidelines; good understanding of a regulatory specialty areas, such as preclinical, clinical, CMC, publishing, etc. Strong understanding of medical terminology, statistical concepts, and guidelines Excellent analytical, investigative and problem-solving skills Solid understanding of budgeting and forecasting Thermo Fisher values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

About Sentinel Blue: Sentinel Blue is a values-driven Managed Security Service Provider (MSSP) committed to safeguarding our clients within the defense industrial base and broader government contracting community. Founded on trust and a relentless pursuit of excellence, our mission is to deliver scalable, comprehensive cybersecurity solutions that empower our partners to achieve long-term sustainability, regulatory compliance, and business success. Position Overview: We are seeking a proactive, relationship-driven Customer Success Manager to join our collaborative team. This individual plays a vital role in ensuring our clients receive exceptional support, fully leverage Sentinel Blue's cybersecurity solutions, and successfully achieve their business, compliance, and security goals. The ideal candidate enjoys problem-solving, excels at translating complex technical concepts into clear, actionable solutions, and demonstrates a strong willingness to expand their expertise in Microsoft Azure and related technologies. This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions. A Day in the Life of a Customer Success Manager Role: The Customer Success Manager starts their day by reviewing client statuses and upcoming engagements, ensuring all customers are on track with their security objectives. They coordinate regular meetings to discuss performance, compliance, and solution effectiveness. Throughout the day, they collaborate closely with internal teams, proactively addressing client inquiries, resolving issues promptly, and identifying opportunities to increase solution adoption and client satisfaction. They continuously gather feedback and translate insights into improvements for our service delivery and products. Responsibilities: Serve as the primary point of contact for clients post-onboarding, ensuring a seamless adoption experience, training, and ongoing support. Manage incident and issue response by triaging client problems, coordinating escalations, tracking resolution, and providing timely updates and follow-ups. Build and nurture strong relationships with clients, deeply understanding their business needs and driving their security maturity. Proactively monitor client satisfaction and solution usage, identifying opportunities to enhance value and expand service adoption. Facilitate regular client meetings and performance reviews to align with security objectives and compliance requirements. Collaborate closely across internal teams to ensure smooth delivery of customer requests and timely resolution of issues. Combine account management, technical support, and customer success strategies to deliver exceptional client experiences. Track and report key client success metrics, ensuring retention and satisfaction. Translate customer feedback into actionable insights to improve service delivery, internal processes, and product development. Requirements: U.S. citizenship 1-3 years of experience in customer success, account management, or a related client-facing role, preferably within the cybersecurity or technology sector. Exceptional interpersonal and communication skills, capable of clearly conveying complex concepts. Proven ability to manage multiple clients, prioritize effectively, and achieve high customer satisfaction. Strong problem-solving capabilities, with a focus on delivering proactive, strategic solutions. Desired Qualifications: Foundational knowledge of Microsoft Azure environments Familiarity with government contracting, regulatory compliance, or cybersecurity best practices Experience in a managed service provider environment Benefits: Fully paid individual healthcare, vision and dental insurance for the employee. Paid certification and training opportunities. Three weeks of paid vacation + 10 paid holidays. A supportive environment with a focus on keeping healthy work-life balance. Retirement benefit (401k) with company match.

Remote E-Commerce Beauty Specialist / Order Support Agent Evolution Sports Group is a rapidly growing e-commerce company that specializes in the beauty industry. We are dedicated to providing our customers with high-quality, innovative beauty products at affordable prices. Our team is passionate about beauty and constantly strives to stay ahead of the latest trends and technologies in the industry. Job Description: We are seeking an experienced and enthusiastic E-Commerce Beauty Specialist / Order Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service and support to our online customers. You will also work closely with our sales and marketing teams to ensure the smooth operation of our e-commerce platform. Key Responsibilities: - Respond to customer inquiries and resolve any issues related to orders, products, or delivery in a timely and professional manner - Process and track orders, ensuring accuracy and timely delivery - Manage customer accounts and maintain accurate records of all interactions - Collaborate with our sales and marketing teams to ensure product availability and timely promotions - Stay up-to-date on industry trends, product knowledge, and competitor offerings to provide customers with the best possible experience - Assist with website maintenance and updates, including product descriptions, images, and pricing - Identify and escalate any potential issues or opportunities for improvement to the appropriate team members - Provide feedback and suggestions for improving the customer experience and overall e-commerce operations Qualifications: - Minimum of 2 years of experience in a customer service or order support role, preferably in the e-commerce or beauty industry - Strong knowledge and understanding of e-commerce platforms and processes - Excellent communication and interpersonal skills - Detail-oriented with strong organizational and time-management abilities - Ability to multitask and prioritize in a fast-paced environment - Proficient in Microsoft Office and experience with CRM systems - Passion for the beauty industry and staying up-to-date on the latest trends and products - Experience with Shopify or other e-commerce platforms is a plus We Offer: - Competitive salary and benefits package - Opportunities for growth and advancement within a rapidly growing company - Dynamic and collaborative work environment - Employee discounts on our wide range of beauty products If you are a customer-oriented, organized, and passionate individual with experience in the e-commerce or beauty industry, we want to hear from you! Apply now to join our team at Evolution Sports Group and help us continue to provide our customers with the best online shopping experience. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press. Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses. About the Role We are looking for a highly motivated Inventory Clerk who is eager to learn and develop in the optical field onsite in Obetz, Ohio. The ideal candidate will have a strong understanding of shipping, logistics, fulfillment and warehouse operations. Opened in 2020, our state-of-the-art manufacturing facility enables us to provide 2-3 day rush delivery. The Distribution Team is recognized for its reliability, precision, and commitment to quality. We prioritize dedication and efficiency to ensure our products reach customers promptly and at an affordable price. The Obetz location offers a brand new and climate controlled facility with free daily meals and snacks! You'll have the opportunity to move up in the organization based on performance reviews. Schedule: Monday - Thursday, 7:00 a.m. - 5:30 p.m. (must be available for overtime as needed, including weekends) Compensation: $17.00 - $19.00/hour (based on applicable experience) Responsibilities: Conduct regular cycle counts to ensure inventory accuracy Receive and process materials into inventory stock Inspect incoming products for defects and promptly report findings to management Maintain inventory levels by stocking and organizing products Document inventory discrepancies, making adjustments as directed by management Generate and maintain inventory usage reports Maintain good housekeeping, 6S Ensure daily / monthly KPIs are met Adherence to all company policies, processes, and procedures (i.e. Health & Safety Awareness) Collaborate with warehouse, purchasing and other managers to optimize processes Resolve issues regarding shipped orders Report to management on activities and issues Inter-department running Basic Qualifications: Must be able to routinely lift and move up to 50 lbs when unloading containers or trailers Inventory experience in a warehouse environment Basic computer software skills (Windows, Excel etc.) Strong organizational skills Good literacy and numeracy skills You are proactive and have a strong ability to identify & problem solve Follow instructions and production schedules Benefits Employee Paid - Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K & matching) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Public Holidays) Training & Development Dental insurance Employee assistance program Flexible spending account Health savings account Vision insurance Free Lunch Daily Referral program As a condition of employment for this role, you will be required to undergo pre-employment drug testing in accordance with our company policies and applicable law. We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Salary - 72k-75k annually Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries. Why should you consider TSI (part of TSI family of companies)? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Lead strategic client relationship management efforts to deepen partnerships, identify growth opportunities, and support the expansion of differentiated, strategic client offerings. * Lead teams of managers, supervisors and agents. * • Create and implement strategy to ensure performance objectives are met. * Organize, direct, and monitor daily activities of agents and supervisors * Monitor and review individual and team performance. * Monitor calls to observe individual demeanor, technical accuracy, and conformity to company and client policy and procedure; provide feedback as required * Monitor and analyze productivity of agents; generate reports based on analysis. * Field questions from team and client contacts; recommend corrective services to address customer complaints. * Provide coaching and development feedback and provide leadership to all staff. * Ensure all client compliance requirements are met. * Monitor and ensure compliance with attendance, dress code, and all company policies. * Maintain contact with client as determined by management. * Monitor email and voice mail to ensure all communications are up to date and accurate. * Ensure all payroll deadlines are met. * Ensure daily and monthly performance results are tracked by agent and team. * Conduct monthly/annual performance reviews with direct reports * Administer performance improvement plans and disciplinary warnings as needed. * Train, motivate, develop and reward agents. * Responds to and works to resolve agent concerns in a timely manner * Prepare reports as needed. * Perform other duties as assigned by Director or VP. * Possess working knowledge of utility industry regulated market credit/collections practices Qualifications * • Must meet background and drug screen requirements as outlined by the project/client * Minimum of 4 years of management experience in operations, customer service and business administration in a call center setting * Minimum of 2 years' experience providing leadership and development to team leads/supervisors centered on coaching and developing representatives * Availability to work from am-pm weekdays, and weekend hours when necessary * Thorough knowledge of Avaya * Proficient with Microsoft Excel and Word * Experience calculating figures and amounts * Experience analyzing statistical requirements * Ability to coordinate multiple tasks simultaneously * Understand and respond to diverse population * Manage by Walking Around (MBWA) * Previous experience in putting together QBR's (Quarterly Business Reviews) for assigned program * Bachelor's degree from an accredited college or university required with major course work in business administration, marketing, or a similar field * Equivalent work experience in a similar position may be substituted for educational requirements Physical requirements: * Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols * Frequently required to sit, stand, walk, talk, hear, bend and reach * Ability to reach with hands and arms * Occasionally lift and/or move up to 30lbs Work conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Life Sciences and Healthcare Business Unit Senior Director - Business Unit IT Americas Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you! Job Description This role is responsible for directing IT project management staff, knowledge, skills, tools, and techniques to IT project activities in order to meet or exceed the needs and expectations of all projects stakeholders - including the customer. This includes the management of critical project components including project integration, scope, time, cost, quality, human resource, communications, risk, and procurement through all phases of the systems life cycle. Responsible for the coordinated management of a portfolio of projects to achieve a set of specific business objectives not available from managing projects individually. Directs programs from original concept, through IT solution definition and design to final implementation. Interfaces with all areas affected by the program including executive levels. Directs program strategy and objectives. Provides senior oversight of detailed work plans, schedules, program estimates, resource plans, and status reports. Directs program meetings, program tracking and analysis. Directs the review of program deliverables. Provides project management guidance and oversight to project teams. Provides IT thought leadership and continuous improvement for overall IT delivery performance. Communicates with IT Vice President and above regarding status of specific programs. Responsibilities Acts as a point of reference for the Sector as it relates to IT project management, including: Organizational Interfaces - * Directs and co-ordinates interaction with Business Unit Management Team - representing IT in the development of Business Strategy for the sector. Identify IT requirements in support of expanding business strategy for the assigned sector. * Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process. * Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division. * Directs IT competency and capability in the early stages of lead and proposal development for all opportunities. * Directs the development of the IT section of response to customers RFP / RFI / RFQ's for new business opportunities for all opportunities. * Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities * Directs and co-ordinates productive business relationships with all levels of customer, business * partners, and vendor management. Project Planning & Administration - * Directs efforts to conceptualize a solution of significant scope across multiple applications and/or platforms. * Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction. * Directs efforts for the creation, or assisting others in the creation, of the overall project work plan. * Directs others in the effective use and oversight of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking. * Provides experienced vendor co-ordination and management skills in the context of planning for overall project delivery; able to individually direct all IT groups - either in-house, customer, or third-party. Project Delivery - * Directs the completion of all project components to meet appropriate economic standards, ensure customer satisfaction, timely completion, and project profitability. * Directs staff to ensure overall project success. * Directs the co-ordination, communication, and development of detailed requirements in conjunction with the Analysts, Project Management, Operations, Solution Development, Application and Integration Development group(s). * Directs staff to assess project risks and develop timely, proactive plans to mitigate risk factors. * Directs staff to apply system development methodologies for custom and package application projects. Personnel - * Experienced and effective ability to provide direction, motivation, training, and decision support to project staff within the sector and across the entire sector. * Experienced and effective ability to leverage the competencies of project associates to enhance project quality and accelerate results. * Experienced and effective ability to recognize and manage staff diversity, performance and or personality conflicts. * Directs others in the completion of assignments through knowledge sharing. * Experienced and effective ability to deliver high quality performance reviews of project team participants. * Experienced and effective ability to recruit, develop, coach and counsel subordinates, General - * Experienced and effective ability to propose, refine, and implement project standards, policies, * procedures, and methodologies for DHL Supply Chain Business Unit IT. * Experienced and effective ability to understand and promote DHL Supply Chain's project lifecycle, concepts, principals, and business processes. * Apply broad understanding / knowledge of complex IT infrastructure components - e.g. networks, platforms, and operating systems. * Directs the development and management of fiscal budget for the assigned sector. * Requires no day-to-day supervision from IT management. Required Education and Experience Education - Required - Bachelors Degree or equivalent in a relevant business or technical subject. Desired - Masters Degree or equivalent in a relevant business or technical subject. Experience - * Minimum 15+ years experience in an IT environment. * Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions). * Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc. * Experience in the use of project management/planning software. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. Our Organization is an equal opportunity employer.

Aptive is seeking a full-time Subject Matter Expert - Program Manager with demonstrated experience leading cross-functional teams and managing competing priorities for large-scale federal business process improvement efforts. This individual must also have proven ability to use Agile methodologies to plan programs, manage risks, and monitor performance. The Program Manager role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in communications, change management, business process improvement, and client relationship management. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude. This is a contingent hire position. This individual will be required to work at client headquarters in Camp Springs, Maryland. Primary Responsibilities Direct and manage complex programs supporting federal clients, ensuring alignment with agency goals and federal requirements. Lead cross-functional teams, coordinating efforts across directorates, federal components, and external, state, and local partners. Oversee program lifecycle activities, including planning, execution, risk management, and performance reporting. Develop strategic roadmaps, implementation plans, and program governance structures. Maintain governance artifacts (e.g., project charters, RACIs, gate reviews) and support governance bodies through transparent reporting and performance reviews. Implement and mature Agile methodologies, ensuring integration of Agile practices across program teams. Drive policy and process alignment as well as facilitate process optimization and operational readiness activities. Develop data-driven strategies to enhance operational efficiency and deliver measurable improvements. Identify risks, issues, and improvement opportunities as well as recommend mitigation strategies and operational enhancements. Provide oversight across multiple concurrent projects, ensuring timely delivery of requirements, testing support, integration, deployment, and post-implementation evaluations. Support Agile ceremonies and maintain Agile artifacts such as sprint plans, retrospectives, and risk logs. Establish performance monitoring mechanisms, key performance indicators, and metrics as well as monthly program status assessments. Deliver comprehensive documentation including business requirements, process flows, and functional specifications. Minimum Qualifications 10 years of experience. Bachelor's degree in related field. Project Management Professional certification required. SAFe certification preferred. Strong communication and stakeholder engagement skills at the executive level. Strategic thinker with a forward-looking approach to marketing trends and technologies. Strong problem-solving skills and the ability to think critically. Ability to manage competing deadlines. Experience supporting complex projects and transformation efforts within the federal government. Comfortability with supporting complex client relationships. Ability to obtain and maintain a public trust clearance and DHS suitability. Legal authorization to work in the U.S. Desired Qualifications Strong critical thinking, analytical and time management skills. Proven ability to organize, prioritize and work well with others. Ability to communicate thoughts, ideas and solutions logically both written and orally. Ability to stay calm under pressure and in a fast-paced environment. Ability to receive feedback from clients and implement changes quickly and effectively. Ability to get up to speed quickly on complex issues. Desire to work in a fast-paced, rapidly evolving environment. Client Information The United States Citizenship and Immigration Services (USCIS), within the Department of Homeland Security (DHS), is responsible for overseeing lawful immigration to the United States under the provisions of the Immigration and Nationality Act (INA). USCIS ensures the integrity of the U.S. immigration system by granting immigration and citizenship benefits, providing accurate immigration case information, and promoting citizenship awareness. About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Director of Nursing - Women's Services Full-Time | Raleigh General Hospital | Beckley, WV The Director of Nursing - Women's Services provides strategic and operational leadership for all aspects of the Women's and Children's Department. This role directs departmental activities, manages resources, and ensures the highest quality of patient-centered care for women, infants, and pediatric populations. The Director is responsible for aligning departmental goals with organizational objectives, driving continuous improvement, and fostering a culture of excellence and professional growth. Essential Functions To perform this role successfully, an individual must be able to carry out each essential function satisfactorily, with or without reasonable accommodation: Strategic Leadership: Develop and implement departmental goals, plans, and standards that meet the clinical, administrative, legal, and ethical requirements of the organization. Operational Oversight: Direct and evaluate Women's & Children's Services, including labor & delivery, postpartum, nursery, NICU, and pediatric care. Ensure optimal patient outcomes, satisfaction, and quality performance. Staffing & Development: Oversee hiring, orientation, evaluations, corrective actions, and continuing education. Cultivate a supportive environment that encourages professional growth and staff engagement. Financial Management: Prepare, monitor, and evaluate departmental budgets, ensuring compliance with allocated funding. Lead and support internal and external audits. Quality & Safety: Integrate evidence-based nursing practices into protocols and ensure compliance with healthcare regulations (HIPAA, Joint Commission, and other accrediting bodies). Collaboration: Partner with physicians, advanced practice providers, and hospital leadership to enhance care coordination, patient experience, and service delivery. Other Duties: Maintain regular and reliable attendance and perform additional responsibilities as assigned. Supervisory Responsibilities Manage nursing leadership and staff within Women's & Children's Services. Plan, assign, and review work while ensuring adherence to quality standards. Lead recruitment, retention, training, performance reviews, and corrective actions. Knowledge, Skills & Abilities Education & Licensure: Registered Nurse (RN) license in West Virginia required. Bachelor's degree in nursing or healthcare administration preferred (equivalent experience considered). Certifications: BLS, PALS, and NRP required. Advanced certifications in obstetrics, pediatrics, or neonatal care strongly preferred. Core Competencies: Strong leadership skills in maternal-child health nursing. Ability to manage complex clinical and operational situations with sound judgment. Skilled in communication, motivation, and conflict resolution. Proficient in technology (EHR, data systems, spreadsheets, presentations). Expertise in budgeting, staffing models, and regulatory compliance. Physical & Mental Demands Ability to sit or stand for extended periods with occasional lifting of up to 20 lbs. Frequent use of computer systems. Visual acuity required for patient care and documentation. Work Environment & Travel Primarily hospital-based within Women's & Children's Services units. Potential exposure to bloodborne pathogens, contagious illnesses, and biohazardous materials requiring safety precautions. Minimal overnight travel (up to 10%). Why Join Us At Raleigh General Hospital, people are our passion and purpose. As a leader in Women's and Children's Services, you will directly impact the care of mothers, infants, and children while guiding a team of skilled professionals dedicated to excellence. We offer: Comprehensive Health, Dental, and Vision Insurance 401(k) with employer contributions Generous Paid Time Off and Extended Illness Bank Tuition & Educational Assistance for ongoing professional development Employee Assistance Programs supporting mental, physical, and financial wellness And more… Equal Opportunity Employer Raleigh General Hospital is proud to be an Equal Opportunity and Affirmative Action Employer. We value diversity and inclusion and welcome applicants of all backgrounds.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. ABOUT THE ROLE You will be a member of our multi-disciplinary team and will work under the direction of a licensed engineer. Projects may include new construction and renovation in educational, healthcare, corporate commercial and science and technology. HERE'S WHAT YOU'LL DO Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs. Oversee, guide, mentor and provide technical leadership to designers and engineering team. Direct the work of less experienced staff including the development and presentation of annual performance reviews. May serve in the QAQC process and an independent reviewer. Interface effectively with clients and members of the design team. Oversee the use of engineering complexities related to the use Energy Model software. Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems. Specify mechanical equipment such as boilers, chillers, and air handling units. Review and accept selective shop drawings for compliance of specifications and contract documents. Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget. Participate or lead value engineering sessions with Architectural/Engineering team. Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts. Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager. Respond to RFI's and review of change orders in the preparation of construction documents. Conduct job site visits to verify existing conditions and observe construction progress. Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site. Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees. Perform other duties as assigned HERE'S WHAT YOU'LL NEED Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred. Minimum of 8 years of related experience required. Current PE in the United States preferred. LEED accreditation preferred. Strong knowledge of Life Safety Codes Ability to work independently in all mechanical disciplines with no oversight or guidance. Excellent verbal and written communication skills. Must be a critical thinker. Must be highly analytical. Must have the ability to engage effectively with clients. Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work. Able to effectively handle multiple projects. Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required. The salary range for this position to be filled in the Chicago Office is $91,390 - $114,285 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ********************************************** Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day. ABOUT WORKING HERE We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about. We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives. We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you. Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

Who You Are You are a hands-on network and wireless engineer who enjoys building, configuring, and troubleshooting real-world environments. You take pride in clean implementations, well-documented work, and delivering solutions that perform reliably in production. You are comfortable working in enterprise and campus environments and understand how critical network availability and wireless performance are to the end user experience. You are methodical in your approach, able to follow established designs and standards, and confident executing technical work independently while knowing when to escalate. You work well in customer-facing situations, communicate clearly during implementations, and understand the importance of professionalism, preparation, and follow-through in delivery roles. About The Role Delivery Engineer is a hands-on technical role responsible for the deployment, support, and optimization of enterprise wired and wireless network environments. This role focuses on executing scoped delivery work for customer engagements, supporting both new deployments and existing infrastructure. Delivery Engineers work closely with senior engineers and project teams to implement approved designs, troubleshoot issues, and ensure solutions are delivered according to best practices, security standards, and customer expectations. This role requires strong technical fundamentals, attention to detail, and the ability to operate effectively in live production environments. Travel up to 25% required for this position. Other responsibilities include: Network Engineering (Enterprise / Campus) Configure, deploy, and support enterprise LAN infrastructure Implement VLANs, trunking, STP, LACP, and basic QoS Support static routing and OSPF Troubleshoot connectivity and performance issues Assist with upgrades and lifecycle refreshes Maintain documentation and diagrams Wireless Engineering Deploy and support enterprise WLANs Perform predictive and validation surveys (Ekahau preferred) Configure SSIDs, RF profiles, roaming, and security Troubleshoot coverage, interference, and authentication issues Network Security & Access Support 802.1X, RADIUS, and NAC concepts Implement ACLs, port security, and segmentation Follow change and security standards Complete ongoing security awareness training and comply with company policies to the requirements section Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts Other duties as assigned Desired skills and experience: 3-6 years of enterprise network and wireless experience Strong understanding of Ethernet, TCP/IP, DNS, DHCP Experience with Cisco, Aruba, Juniper, Ruckus, or similar vendors Proven troubleshooting skills in production environments Preferred Qualifications and Certifications: Cloud-managed networking (Meraki, Mist, Aruba Central) Exposure to enterprise firewalls Basic network automation familiarity CCNA (Enterprise) CWNA or vendor wireless certifications Must be based in the United States A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other's shoes, readily admit our mistakes, and generously share our time and knowledge. Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits Unlimited Paid Time Off (PTO) Incentive compensation plans for all employees Company-funded 401k contributions Zero-cost employer-covered health insurance Annual BYOD (Bring Your Own Device) reimbursement up to $500 Paid Parental Leave Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with! Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $120,000- $130,000, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Client Advocate Executive 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You Will Make in this Role As a Client Advocate Executive, you will serve as a trusted advisor and strategic partner to some of the most innovative healthcare organizations globally. This role is designed to influence client success at the highest levels, drive measurable business outcomes, and strengthen Solventum's position as a leader in Health Information Systems. The CAE will be expected to cultivate executive-level relationships, drive top quartile client performance, proactively removing barriers inhibiting success and looking for growth opportunities within the organization. The ideal candidate will have hospital/healthcare system workflow and analytics knowledge, a working knowledge of the Health Information Systems product portfolio and the ability to function as an advocate for both the client/partner and HIS through their relationships. Driving best practice performance to assist organizations, achieving top quartile performance, effective revenue cycle processes and clinical efficiencies and outcomes Working with a highly experienced team to drive customer retention/renewals of the Solventum HIS portfolio Nurture and build relationships with CXO, VP and Department Managers to maximize value across the regional market segment. Advise clients on business process and customer workflow improvement that takes place in this changing market segment. Drive cross-functional focus on Customer Outcomes, Value, and Experiences As a Client Advocate Executive, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Client Care & Advocacy - Cultivate executive-level relationships, positioning Solventum as a strategic partner and thought leader. Leverage performance insights to guide client decisions and shape long-term partnership strategies. Coordinate with internal Health Information Systems departments to raise client issues and concerns. Engage with technical teams for any integration needs. Champion continuous improvement through Voice of Customer (VOC) programs, innovation initiatives and process improvements. Serve as the client's advocate within Solventum, articulating partnership value and influencing internal priorities. Elevate client visibility through strategic recognition programs and reference opportunities. Retention and Revenue - responsible for continued partnership and success with Health Information Systems on existing products/services and for recognizing additional business needs/sales opportunities with the client. Be in alignment with sales team as new needs arise. Monitor for emerging risks and escalate to implementation, support, and development functions when warranted. Identify potential products/solutions at risk and escalate to business leaders Identify growth opportunities and collaborate with sales teams to advance strategic initiatives. Drive strategies that protect and expand revenue by aligning client needs with Solventum's solution roadmap. Value Realization- Lead ROI analysis and performance reviews to demonstrate solution impact and inform executive decision-making. Driving in-depth analysis of client performance metrics to inform strategic decisions, with emphasis on product outcomes (top quartile performance) and financial impact. Develop and execute action plans that align client objectives with measurable outcomes. Strategic Execution - Ensure consistent, high-level engagement across executive client leadership to reinforce partnership value. Serve as the Client Advocate for activities across HIS with assigned organization partner. Engage HIS business leaders where appropriate to coordinate activities across multiple HIS departments, engage subject matter experts (SMEs) for respective projects. For providers, conduct current-state workflow and configuration review with client implementing Solventum best practice workflows. Engage in feedback sessions to refine and improve content and workflow, implementation best practice, outstanding decisions that impact client Engages with client to understand their technical environment and any changes that will require Solventum engagement. Strategy and Planning - understanding the client/partners' short and long-term strategy with the goal to further integrate HIS Solutions. Developing consistent ongoing onsite presence. Partner with clients to co-create strategic roadmaps that integrate HIS solutions into their long-term vision. Updates plan as decisions are made internally and externally. Understands strategy, organizational structure, technical architecture changes and the impacts/opportunities for HIS. Ensures client/partner is fully aware of HIS solution roadmaps and assists in planning for both changes in current portfolio workflows and portfolio evolution to solve client problems. Market trends and organizational shifts to identify opportunities for deeper solution alignment. Leadership and Coordination - Responsible for leading the team to ensure account satisfaction and ongoing client engagement. Set the agenda for advocacy engagements, driving conversations that shape client strategy. Lead client meetings and coordinate follow-up on all requested items. Position Solventum as an industry leader by sharing insights, thought leadership, and best practices. Foster innovation that enhances client experience and strengthens competitive advantage. Performance and Analytics Define and track KPIs that measure adoption, satisfaction, and value realization. Deliver executive-level reporting and insights that inform strategic decisions and reinforce partnership impact. Champion participation in industry benchmarks (e.g., KLAS) to validate performance and drive continuous improvement. Responsible for ensuring that baseline data has been secured on clients assigned prior to go live of product/service. Regular analysis of clients analytics and performance data and delivering ROI/Performance reports to the client on a scheduled basis. Actively stay up to date with knowledge of industry changes and product changes. Participate in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum's values and ethical standards. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's degree or higher from an accredited institution AND seven (7) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification, OR Associate degree AND at least eleven (11) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification. Additional qualifications that could help you succeed even further in this role include: Strong understanding of Coding and Clinical Documentation Integrity and the workflow associated with an organization's complete Revenue Cycle Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training Demonstrated ability to successfully manage and maintain client relationships at multiple levels to include C-Suite. Experience consulting with clients in health information systems. Demonstrated knowledge of assigned solutions, services, and products with a high emphasis on ROI metrics: including CMI and other financial metrics Demonstrated industry knowledge. Proficient computer skills Excellent communication skills written and verbal. Ability to find creative solutions and manage difficult situations with diplomacy. Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative. The successful candidate will exhibit strong teamwork and collaboration both with the subject matter expert teams, sales executives and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic. Travel: Occasional travel may be required up to 50-60% Domestic; international travel upon request Relocation Assistance: is not authorized. Location: Remote Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at flashpoint.io The Skillbridge Program is exclusive to Active Service Members of the U.S. Military Flashpoint is proud to be an authorized provider of the DoD SkillBridge program which provides opportunities for Service Members to gain valuable civilian work experience through specific industry training and internships. Under the SkillBridge Program, Flashpoint hosts active-duty U.S. military members for skilled employment training for up to the final six months of active-duty obligated service. The SkillBridge Program/Role with Flashpoint will run 90 - 180 days. DoD SkillBridge offerings can be based on any open role within the company, given appropriate experience, interest, availability, and capacity to train. If you have experience in any of the following areas or are interested in learning about additional opportunities, apply today! Opportunities Threat Intelligence Technical Intelligence Physical Security Intelligence Editing and Production FNSS Intelligence Please select the opportunity that best aligns with your experience and interests in the dropdown in the application. Threat Intelligence What you will get to do on our team Leverage internal tools to identify risks and produce tactical and operational level reports on behalf of customers and verticals. Analyze high volumes of content from unindexed areas of the internet, assessing potential risks to customers. Translate a wide variety of collected data sets from Deep and Dark Web sources. Identify, transcribe, and summarize pertinent factual information on behalf of a wide range of customers. Quickly understand and deliver on company and customer requirements. To be successful, you will need Reading comprehension, attention to detail, and deductive reasoning. Writing skills and affinity for writing research papers and summarizing complex subjects into short entries. Self-motivation and the ability to work independently and in collaboration with others. Knowledge of emerging multi-domain threats. Familiarity with the intelligence cycle. Technical Intelligence What you will get to do on our team Support technical analysis of malware Identification of new and exploited vulnerabilities in-the-wild To be successful, you will need Experience with Python, C++, or other programming languages Experience reviewing or analyzing malware logs, malware analysis, reversing, or penetration testing Ability to recognize inefficiencies to be addressed by process improvements or automation Physical Security What you will get to do on our team: Handle live interactive client engagements when high impact events occur (e.g. major cyber or physical attacks, Rapid Risk Response) Produce quality analytic judgments that provide additional context to clients Professional written and oral etiquette and communication with attention to detail To be successful, you will need: Knowledge in cyber domain and emerging threats Familiarity with the intelligence cycle Intelligence Editing and Production What you will get to do on our team: Support editing and review of intelligence production deliverables within set deadlines Conduct initial review of some additional finished intelligence reports Prepare intelligence reports for publication for internal and external stakeholders Strong attention to detail; ability to correct grammar and punctuation errors and adhere to style guidelines Ability to recognize and begin to correct higher-level editorial and writing issues To be successful, you will need: Editing experience Understanding of basics of the cyber and physical threat landscapes Understanding of current events as they relate to security and intelligence FNSS Intelligence What you will get to do on our team: Support data collections operations. Support researching and accessing new open source intelligence sources. Conduct open source intelligence investigations and research in support of requests for information. To be successful, you will need: Deep understanding of the intelligence lifecycle. Familiarity and comfortability operating in the Linux environment and terminal. Strong ability to analyze information from multiple sources and synthesize information into strongly founded analytical conclusions. Understanding of current events as they relate to national security and intelligence. Strong writing ability and attention to detail. Minimum Requirements: Current Active Duty Service Member Meets DoD SkillBridge Qualifications Available to participate 90-180 days Work remotely in the continental US Additional Information SkillBridge participants are not eligible for compensation from Flashpoint, as they continue to receive military compensation and benefits as active-duty service members. Your unit Commander must authorize participation in Flashpoint's SkillBridge Program prior to the start of the internship. Why Flashpoint is a Great Place to Work: Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. Culture and Belonging. Our company's culture isn't something you join, it's something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That's why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our Talent Network. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Job Description Who We Are: We are part of the Wonderfield Group which includes the YO!, Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands - we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc brands are: SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska SNOWFRUIT - the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. - Refreshingly, Crips and Flavorful! We Believe in Better Food For Everyone, The Japanese Way… We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals. Our Values: Own it • We are accountable and make no excuses. • We always look to improve • We take the initiative and are courageous and confident Care about it • We do the right thing, avoiding unnecessary shortcuts • We act with integrity and respect our communities, people and our plant Make it Exceptional • We build relationships and make people smile • We say thank you • We're positive and kind Win Together • We're open minded an inclusive • We communicate with clarity • We take time to look out for others and to celebrate the good stuff Overview of the role: The Director of Operations reports directly to the VP of Operations and is responsible for making sure all aspects of the operational business are covered and ensure company goals are met. This role's responsibilities include leading negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a SNOWFRUIT productivity and performance. The director of operations must develop long-term operational strategies, working closely with senior management to meet company objectives. A good Director of Operations needs to have excellent communication and organizational skills since they need to interact with staff across different departments. Key Accountabilities: • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives. • Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership. • Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks. • Clearly communicate business objectives to your Regional Directors, so that they remain well informed of business activity and of their required contribution to targets. • Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate. • Develop monthly business plans with your directors to ensure mutual objectives are achieved. • Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate. • Track sales data and sales trends to find ways to drive and maximize the sales performance and profitability throughout the assigned region. • Build relationships with our store brand leaders to ensure achievement of desired results. • Collaborating with leadership to build an environment of collective responsibility and accountability. • Together with the VP of Operations successfully open all new planned stores according to budgeted sales, and health & safety and operational standards. • Ensure your region has 100% completion on Safety Culture Logs through daily tracking. • Driving employees and leading performance reviews, to ensure an engaged and skilled workforce. • Create innovative plans to continually improve regional support to our employees, franchisees, and Kroger. Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend work may be required, however you will manage your own schedule according to business needs. This position can be remote-based; however, frequent business travel to partner locations and territories is required. What you'll need: • Previous Director Experience is preferred, but other areas of leadership will be considered. Minimum 5 years' experience in the previous leadership position required. • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management. • Proven ability to plan and manage operational processes for maximum efficiency and productivity. • Strong working knowledge of industry regulations and legal guidelines. • Experience in developing budgets and business plans. • Highly organized with the ability to plan multiple ongoing regional projects. • Working knowledge of data analysis and performance/operation metrics. • Outstanding communication and people skills. • Excellent written and verbal communication skills. • Strong ethical leadership abilities. • Excellent analytical, decision-making, and problem-solving skills. • Able to bring an element of excitement to the role and pass this on to the teams managed. • Valid driver's license and clean driving record • This role requires travel What's In It For You? We're committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance Pet Insurance 401 (K) Matching Paid Time Off (PTO) Paid Sick Days Fitness stipend Book allowance Tuition reimbursement and professional development assistance Training/Advancement Opportunities JFE Franchising Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.