Product Roadmap jobs near me - 925 jobs

Sagemcom is a ground-breaking technology integrator in telecoms and energy. Sagemcom's teams all over the world continuously strive to innovate on their various markets and are committed to delivering made-to-measure and responsible solutions every day that meet the needs of telecoms operators and utilities. Today, our Group is: * The worldwide N°1 provider of broadband solutions (Internet boxes and the associated software services) * The leading provider of audio-video solutions (4K video hubs and the Video SoundBox™ ) * The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT) Sagemcom posted €2,3 billion of revenues in 2024. The headcount of 6,500 employees works in more than 50 countries. Sagemcom strives every day to honour its commitment to societal and environmental responsibility, as part of its continual improvement policy. This is the reason why Sagemcom became a "mission-driven company" at the start of January 2022. Do you want to join us? Sagemcom is looking for job applicants in R&D, business, purchasing and support. People who are agile and like to be independent in agile organisations, who enjoy travelling and have their fair share of creativity, will achieve self-fulfilment in this industrial group that manufactures high-technology products! In order to reinforce our team in North America, Sagemcom is looking for a Docsis expert with background in CPE SW development. Responsibilities: Present Docsis technology and product roadmap to Sagemcom customers. Guide customers during the product definition phase. Participate to hardware design choices (key components, cost driven conception). Guide engineering Software developments during the design phase. Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup. Work remotely with other Sagemcom Docsis lab equipments. Build test plans to confirm functions and performance of the products. Reproduce, Investigate and resolve issues with the engineering teams, SoC vendor support and the customers. Conduct trainings to Sagemcom engineering groups involved in Docsis projects. Maintain a corporate knowledge database. Represent Sagemcom in standardization groups and interop events. Follow chip-maker roadmaps. Evaluate new chipsets and solutions. DOCSIS & CPE Expertise Deep understanding of DOCSIS standards (3.0, 3.1, and 4.0) including PHY, MULPI, OSS, LLD and SEC areas. Expert in DOCSIS provisioning (SNMP, DHCP, TFTP, TOD), configuration file structures (TLVs), PKIs and firmware upgrade mechanisms. Capable to sniff and understand MAC layer protocol captures. Experience with CPE and/or Headend (CMTS, RPD, RMD) hands-on. Solid knowledge of PacketCable specifications (PKT 1.x and 2.0), voice provisioning, and SIP-based voice services. Software Development Proven experience in software development for embedded systems. Experience with debugging tools (e.g., gdb, strace, tcpdump). Ability to work closely with hardware and firmware teams. Networking and Troubleshooting Strong knowledge of IP networking protocols (IPv4/IPv6, NAT, DNS, DHCP, SNMP, HTTP/HTTPS, etc.). Proficiency with network monitoring and debugging tools (Wireshark, spectrum analyzers, CM logs, SNMP traps). Understanding of TR-069/TR-181, USP, or other device management protocols. Knowledges on DPOE and OMCI would be a plus. Preferred Certifications Embedded Linux or networking certifications (e.g., CCNP, CompTIA Network+) SCTE DOCSIS/PacketCable Certifications would be a plus. Benefits: 401(k) Health Insurance Dental insurance Vision insurance Paid time off

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** ESSENTIAL DUTIES AND RESPONSIBILITIES + Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs + Manage the relationship with the account - including contract manufacturers, distributors, and end customer + Drive customer revenue and shipments to the goals of the account and company + Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours. + Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers + Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis + Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer + Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account **Qualifications** REQUIRED + Bachelor's degree in a related field + 5-7 years of account management experience or equivalent experience. + Understand market conditions and how they affect WD and the customer + Understand the customer legal contracts and terms in place + Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary SKILLS + Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users. + Strong problem-solving and analytical skills. + Proven troubleshooting skills in customer-facing environments. + Strong desire and ability to learn new products and technologies. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

About Us: Judi Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and Judi , the industry's leading proprietary Enterprise Health Platform. To learn more, visit **************** Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: The Technical QA Analyst II is a critical contributor to delivering high-quality products within the Capital Rx JUDI platform, aligning with business goals and exceeding user expectations. Working closely with Product Managers, engineers, and stakeholders, this role ensures the seamless execution of the product roadmap by proactively identifying and resolving technical issues, validating functionality, and enhancing user experiences. This role combines a detail-oriented approach to quality assurance with a collaborative mindset to drive operational efficiency, support clinical programs, and deliver innovative solutions that benefit all Capital Rx members and clients. A strong technical aptitude and ability to deeply analyze system behavior are essential Position Responsibilities: Technical Issue Identification & Root Cause Analysis: Identify, investigate, and triage technical issues within the JUDI tech stack (specifically focusing on [Specify Key Technologies - e.g., Python/Django, PostgreSQL, AWS services]). Conduct thorough root cause analysis, utilizing logs, database queries, and system monitoring data to pinpoint the source of problems. Log Analysis & Monitoring: Monitor and analyze system logs (e.g., using CloudWatch, Datadog, or New Relic) to validate application functionality, identify performance bottlenecks, and proactively detect anomalies. Develop and maintain dashboards to visualize key system metrics. Database Querying & Analysis: Utilize SQL to query and analyze data within the JUDI database (PostgreSQL preferred). Develop and execute complex queries to investigate data discrepancies, identify trends, and support troubleshooting efforts. Familiarity with SQLAlchemy is a plus. AWS Service Support: Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform (e.g., EC2, S3, Lambda, RDS). Assist with troubleshooting issues related to these services. Collaboration & Requirements Translation: Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. Participate in sprint planning and daily stand-ups. QA Execution: Conduct thorough QA tasks, including ticket review, refinement, testing (manual and potentially exploratory), and bug identification. Scrum Team Support: Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development. UAT Support: Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals. Compliance & Reporting: Ensure adherence to company policies, including timely reporting of noncompliance. Code of Conduct: Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field. 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role. Proficiency in Python Strong SQL experience; familiarity with SQLAlchemy is preferred. Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic. Familiarity with Agile methodologies and workflows. Experience with GitHub or similar source control repositories. Excellent communication and collaboration skills, with the ability to translate between technical and non-technical audiences both verbally and in writing. Strong analytical and problem-solving skills with attention to detail and QA principles Preferred Qualifications: Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Knowledge of API testing methodologies. Experience with CI/CD pipelines. Understanding of data warehousing concepts. Experience in the PBM space. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$85,000-$100,000 USD This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Director, Client Success to lead Affirm's SMB Client Success organization, driving merchant value, retention, and revenue growth across a diverse portfolio of small and mid-sized business partners. This leader will shape strategy, optimize client success operations, and enable scalable, data-driven engagement models that empower merchants to grow with Affirm. The ideal candidate brings deep experience in customer success and account management, strong operational acumen, and a track record of building and developing high-performing teams. You'll partner cross-functionally with Sales, Marketing, Product, and Analytics to define and execute the SMB success strategy that drives merchant satisfaction and long-term profitability. What You'll Do Lead and develop a high-performing Client Success team supporting SMB merchants across multiple verticals, driving retention, expansion, and satisfaction. Define and execute the strategic vision for SMB Client Success - optimizing coverage models, playbooks, and performance metrics to scale impact efficiently. Partner closely with Sales, Marketing, and Product teams to design initiatives that deepen merchant engagement and accelerate adoption of new Affirm solutions. Use data and analytics to identify key growth opportunities, influence merchant strategies, and optimize business outcomes. Establish and maintain relationships with executive stakeholders across Affirm and within key merchant accounts to align business goals and drive mutual success. Represent the voice of the customer internally to inform product roadmap, operations, and experience improvements. Develop team capabilities through coaching, structured development, and performance management, fostering a culture of accountability and excellence. Drive operational rigor through forecasting, reporting, and consistent review of business health and team performance What We Look For 12+ years of experience in Client Success, Account Management, or related commercial leadership roles, including 5+ years leading managers or senior individual contributors. Proven track record of scaling client success or account management teams in high-growth B2B or SaaS environments; experience in payments, e-commerce, or fintech a plus. Strong strategic and analytical thinking; ability to synthesize insights into actionable plans that drive measurable results. Excellent communication, executive presence, and influencing skills; comfortable engaging at C-level with internal and external stakeholders. Experience with SMB segment strategies and scalable customer engagement models (digital-first, tiered coverage, automation, etc.). Demonstrated ability to attract, develop, and retain top talent in fast-paced, evolving environments. Compensation & Benefits Pay Grade: N Equity Grade: 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $237,500 - $300,000 USA On Target Earnings (all other U.S. states) per year: $211,250 - $273,750 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

ArmorCode is on a mission to supercharge security teams with a new model to reduce risk and burn down critical security tech debt. With its AI-powered ASPM platform, ArmorCode integrates with all your security scanners across applications, infrastructure, containers, and cloud to unify and normalize findings, correlates them with business context and threat intel through adaptive risk scoring, and orchestrates security workflows to empower developers to remediate issues without disrupting their flow. ArmorCode delivers unified visibility, AI-enhanced prioritization, and scalable automation for customers so they can realize a complete understanding of risk, respond at scale, and collaborate more effectively. Enterprises of all sizes scale their security effectiveness by more than 10x and maximize their ROI on existing security investments with ArmorCode through managing Application Security Posture, Risk-Based Vulnerability Management, Software Supply Chain Security, DevSecOps, and Risk & Compliance. ArmorCoders believe in 5 core values: Hungry. Humble. Hardworking. Honest. Human. Our organization is powered by exceptional professionals who bring fresh ideas and passion to their roles, believing that nothing is beyond reach when our "5H" principles are applied. In their work and professional relationships, ArmorCoders commit to excellence and experiences that leave an impression. Role Summary The Director, Customer Success is a vital, hands-on leadership role responsible for the overall success, health, and growth of a dedicated portfolio of customer accounts. You will manage a set of accounts directly while leading and mentoring a cross-functional team consisting of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs). You will ensure coordinated execution to drive maximum customer value and business retention and will be directly accountable for achieving high Net Retention Rate (NRR) and Gross Retention Rate (GRR) targets for the portfolio. You will partner closely with Product, Engineering, Sales, and Support to accelerate customer value, influence roadmap decisions, and continuously improve operational excellence. Core Responsibilities Lead Retention & Growth Strategy: Drive the overall post-sales strategy, focused on maximizing NRR, securing timely renewals, and identifying significant upsell/cross-sell opportunities across the portfolio of accounts handled. Team Management: Directly manage and coach a team of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs). Guide CSMs on effective renewal management, executive relationship building, and strategic Account Plan creation. Simultaneously, provide technical guidance to CSEs on platform configuration, workflow automation, and AppSec best practices. Manage Multi Level Relationship with Customers - Ensure multi level relationships are built with Customers, and level 1 grievances by senior stakeholders at Customers are addressed. Operational Excellence: Oversee all customer success activities, including deployment, adoption, defining success criteria, and executing a robust Quarterly Business Review (QBR) cadence. Risk Management & Health: Proactively monitor customer health scores, identify accounts at risk, and lead the development and execution of recovery plans to ensure sustained satisfaction and platform utilization. Customer Advocacy: Act as the voice of the customer, efficiently managing the feedback loop by prioritizing feature requests and escalating issues to Product and Engineering teams. Team Leadership & Development: Mentor team members, manage performance, and conduct weekly portfolio syncs focused on progress, alignment, and problem-solving to ensure a high-performing, self-sufficient unit. Minimum Qualifications Substantial experience (12+ years total, 5+ years managing a team) in a leadership role within a Security SaaS Customer Success environment. Strong knowledge of the Application Security and Vulnerability Management domain. Proven proficiency with AI tools and prior, hands-on experience utilizing CRM and Customer Success (CS) management platforms (e.g., Salesforce, Hubspot, Vitally, Gainsight, Totango, etc.) Demonstrated ability to lead a team in a fast-paced, high-growth environment. Relevant professional certifications (e.g., CISSP, CISM, PMP) are a strong plus. Why You Will Love It This is a high-impact, high-visibility leadership role where you directly influence both customer outcomes and ArmorCode's revenue. You will manage a powerful portfolio / team combining strategic CSMs and technical CSEs, allowing you to mentor and foster deep professional growth across the team. Operate as an executive-level partner to customers and a critical voice internally, helping to shape the Product roadmap. You will deepen your expertise in cutting-edge security fields while enjoying a competitive compensation package and a culture defined by our 5H values. Join ArmorCode and lead the charge in reducing signal fatigue, prioritizing risk and streamlining key cybersecurity workflows. Apply today to be part of a close-knit team, dedicated to democratizing software security and helping build the safest software possible. Equal Opportunity ArmorCode is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected category. All qualified individuals are encouraged to apply and will receive consideration for employment regardless of their background or characteristics. We are committed to fostering a diverse and inclusive workplace where everyone is treated with respect and dignity.

Join the Team Powering Trusted Intelligence At SiliconExpert, we're transforming one of the world's most complex systems through software - the global electronics supply chain. For decades, engineers and procurement teams have battled overwhelming data, disconnected systems, and constant disruption. Our mission is to bring clarity to that complexity. With Trusted Intelligence, we're empowering innovators with the foresight to make confident decisions that keep industries moving forward. And now, we're growing. We're hiring sales professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence into action. If you want to be part of a team where your work truly impacts how the world designs, builds, and delivers-let's talk. Join us. When intelligence is trusted, innovation never stops. Summary: The Key Account Executive at SiliconExpert will be responsible for managing and growing relationships with key clients, ensuring their needs are met while driving revenue growth. This role requires a strategic thinker with excellent communication skills, a deep understanding of the assigned industry and/or electronics industry, and the ability to deliver tailored SaaS and data centric solutions to clients. What You Will Be Doing: Develop and maintain strong relationships with our largest and most strategic accounts, including senior level stakeholders. Identify, qualify, and close strategic sales opportunities across your assigned accounts to drive global expansion and grow net revenue retention. Collaborate with internal teams, including sales, marketing, partnerships, and product development, to ensure client satisfaction and successful project delivery. Collaborate with partners to help uncover, position, and sell complex solutions which solve end to end workflows. Monitor market trends and competitor activities to identify new opportunities for growth. Understand and represent the voice of the customer to help shape product roadmap, and new strategic offerings. Prepare and deliver presentations, proposals, and reports to clients and senior stakeholders both remotely and on-site. Meet or exceed sales targets and contribute to the overall business objectives of SiliconExpert. What We Are Looking For: Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. 5-8 Years of SaaS sales experience; experience managing/selling into large/strategic customers a must Experience/understanding of electrical components as they relate to one or more of the following industries is a major advantage: medical devices/healthcare, automotive/transportation, industrial manufacturing, semi-conductors, or contract manufacturing Experience selling data/AI solutions a major plus Experience closing 6 and/or 7 figure deal sizes (annualized) a must Experience with MEDDIC or other sales methodology for selling into large, complex accounts Proven experience selling complex solutions which include cross-functional alignment, and VP level or above signatory Strong negotiation, problem-solving, and interpersonal skills. Naturally curious, emotionally intelligent, and willing to learn. Ability to analyze data and market trends to make informed decisions. Proficiency in CRM software (Salesforce, Hubspot) and Microsoft Office Suite. Willingness to travel as required; this position is a 60/40 split Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it's a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization. #LI-KO1 Annual Hiring Range/Hourly Rate:$138,900.00 - $200,204.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type:Full time Job Category:SalesEEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. We're looking for inquisitive, collaborative UX Quantitative Research interns to bring statistical rigor to product decisions. Partnering with mentors across product, design, data, and engineering, you'll craft surveys, model attitudes alongside usage data, and translate complex findings into compelling narratives for our teams. Expect real projects, supportive teammates, and opportunities to shape Pinterest experiences that are impactful, inclusive, and meaningful for our Pinners. What you'll do: Influence and evolve our product roadmap to help us fulfill our mission - to bring everyone the inspiration to create a life they love - using data and exploratory analysis to understand user behavior and trends, and identify opportunities for product innovation. Use surveys to gather insights about Pinner, Merchant, Creator, or Advertiser sentiments and preferences using survey methodologies and statistical/modeling based approaches. Explore the intersection of user attitudes and behaviors by combining surveys and log analysis Work cross-functionally to build and communicate key insights. Collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest. What we're looking for: This position requires current enrollment in a school or education program in which the individual is working towards a PhD in statistics, psychology, sociology, applied sciences, computer science or related field Obtain PhD in statistics, psychology, sociology, applied sciences, computer science or related field by June 2027 Currently pursuing a PhD in statistics, psychology, sociology, applied sciences, computer science or related field. Experience with survey methodology, including experience developing surveys and analyzing survey data Demonstrated experience in descriptive, inferential, and multivariate statistics, and experimental design. Experience using Python, R, or SQL. Excellent communication skills and the ability to tell a complete narrative using data. Ability to connect data analysis to real business problems, in order to impact business performance. We offer 2 internship start dates: May 18, 2026 - August 7, 2026 June 15, 2026 - September 4, 2026 Relocation Statement: This position is remote and not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only The minimum and maximum salary for this position is $11,000 monthly. #LI-REMOTE #LI-FILS Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank As an Experimentation Advisor at Harness, you will be at the forefront of enabling our customers to unlock the full value of release monitoring & experimentation, early, consistently, and at scale, throughout their entire lifecycle with us. You'll act as a trusted advisor to customers purchasing experimentation onboarding and adoption packages, ensuring they master the fundamentals of setting up experiments, helping them launch successful MVPs, and delivering expert training that drives both immediate meaningful impact and long-term success. Your work ensures that customers not only experience quick wins during onboarding but are also equipped with the knowledge, processes, and confidence to mature their experimentation practices and scale them across their organizations. You'll also play a strategic part in supporting account teams with expansion opportunities, while proactively engaging with accounts at risk of churn to reinforce value and adoption. Your success will come from deep cross-functional collaboration. Partnering with Customer Success, Product, Engineering, Sales, Support and Marketing, you will deliver tailored onboarding and adoption training, co-create customized adoption strategies with Customer Success, and continuously track customer experimentation goals to ensure measurable progress. You'll also help shape and deliver resources, frameworks, and best practices that strengthen experimentation maturity across our customer base. By blending tactical execution with strategic advisory, you will not only accelerate individual customer outcomes but also help establish Harness as the go-to partner for driving a culture of experimentation at scale. About the Role Serve as a trusted experimentation advisor to customers, guiding them through the onboarding and adoption of experimentation practices and ensuring they achieve measurable business value early in their journey Lead discovery with customers to gauge their experiment maturity, gaps and business objectives, whilst helping advise and formulate a plan for supporting their requirements Deliver high-quality training, workshops, and enablement programs tailored to customer needs, driving engagement, knowledge transfer, and confidence in running experiments independently Provide proactive, hands-on support for running initial experiments while equipping customers with scalable processes, tools, and best practices for ongoing experimentation success and maximising value from FME Ability to speak to and debug issues and questions related to data and experimentation to drive effective experiment design, set up, analysis and trust in the platform Advocate for experimentation as a thought leader to help gain organisational buy-in, while demoing the platform capabilities tailored to customer use cases Partner closely with Customer Success to co-create adoption roadmaps, set clear experimentation goals, and track progress against defined success metrics Identify opportunities for account expansion by showcasing the strategic and operational value of experimentation across business units and teams Engage with at-risk accounts to re-establish experimentation momentum, mitigate churn risk, and reinforce the value Harness delivers Develop and continuously refine resources, playbooks, and frameworks that strengthen customer experimentation maturity and adoption at scale Contribute customer insights back to internal teams, helping shape product roadmap, training content, success stories and go-to-market strategies that improve the overall customer experience Champion a culture of experimentation both within customer organisations and internally at Harness, advocating for data-driven decision-making and continuous learning Track, measure, and report on customer experimentation performance, sharing insights and recommendations that accelerate adoption and business impact About You 3+ years hands-on experience driving experiments from ideation to completion, building programs for scale, product optimisation ideally as a consultant as part of a professional services team, or in-house Excellent communication and storytelling abilities, with skill in simplifying complex concepts and inspiring customer confidence in experimentation practices Strategic thinker with strong attention to detail and strong project management skills Strong customer engagement skills with the ability to build trusted relationships, influence stakeholders, and drive adoption across both technical and non-technical teams Proven track record of training and enablement, including designing and delivering workshops, onboarding programs, or customer education initiatives. Analytical mindset with business acumen, capable of translating experimentation data into actionable insights and connecting them to strategic outcomes Cross-functional collaboration experience, working effectively with Customer Success, Product, Engineering, Sales, Support and Marketing teams to achieve shared goals Experienced in building strong customer relationships at both executive and technical levels Adept at balancing strategic planning with hands-on execution across multiple accounts and priorities Adaptability and problem-solving skills, able to navigate customer challenges, manage competing priorities, and deliver value in fast-paced environments Must be able to thrive in a fast-paced environment Have an understanding of web and app best practices Ability to make appropriate scoping decisions Skilled in gathering business requirements, defining success criteria, and managing multi-stakeholder projects Strong analytical, problem-solving, and communication skills Growth-oriented mindset with a passion for continuous learning, data-driven decision-making, and fostering a culture of experimentation Technical Skills Proficiency with experimentation platforms and feature management tools (e.g., Optimizely, LaunchDarkly, Harness/Split.io, VWO, AB Tasty), including setup, configuration, and reporting Practical understanding of statistical approaches to A/B testing and analytical platforms/ data pipelines Hands-on experience with product analytics tools (e.g., Amplitude, Mixpanel, Heap, Adobe Analytics, Google Analytics) to analyse experiment performance and customer behaviour Ability to interpret and apply statistical concepts (e.g., hypothesis testing, sample sizing, confidence intervals, Bayesian methods) to experiment design and decision-making Nice to Have Working knowledge of SQL to query experiment datasets, validate test outcomes, and generate actionable insights Familiarity with SDKs, APIs, and event instrumentation, with the ability to collaborate closely with engineering teams during implementation and troubleshooting Comfort reading and reviewing code snippets (JavaScript, Python, or R) to validate tracking, debug issues, or support technical discussions Understanding of CI/CD pipelines and modern software delivery practices, with insight into how experimentation and feature flagging integrate into product development workflows Experience using data visualization and BI tools (e.g., Tableau, Looker, Power BI) to support customers using these for their experiment results Work Location U.S Based- Ideally located within the Eastern Timezone What You Will Have at Harness Competitive salary Comprehensive healthcare benefits Flexible Spending Account (FSA) Employee Assistance Program (EAP) Flexible Time Off and Parental Leave Quarterly Harness TGIF-Off / 4 days Monthly, quarterly, and annual social and team-building events Recharge & Reset Program Monthly internet reimbursement Commuter benefits The anticipated base salary range for this position is between $140,000 and $164,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: *************************************** A valid authorization to work in the U.S. is required Pay transparency$140,000-$164,000 USDHarness in the news: Harness AI Tackles Software Development's Real Bottleneck After 'Vibe Coding' Comes 'Vibe Testing' (Almost) Startup Within a Startup: Empowering Intrapreneurs for Scalable Innovation - Jyoti Bansal (Harness) Jyoti Bansal, Harness | the CUBEd Awards Eight years after selling AppDynamics to Cisco, Jyoti Bansal is pursuing an unusual merger Harness snags Split.io, as it goes all in on feature flags and experiments Exclusive: Jyoti Bansal-led Harness has raised $150 million in debt financing All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at *******************. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (********************************************* or you can contact your local law enforcement agency.

About Us: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role: As an Senior Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customer's adoption of our platform. Reporting into our Head of Solutions, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers' return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers. What You'll Do: Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization. Guide growth. Create a plan that outlines the customer's goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary. Build champions. Cultivate customer champions and grow their Fieldguide knowledge. Advocate for the customer. Be the link between the customer and Fieldguide's Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations. Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them. Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time. About You: Deep industry knowledge and at least 2+ years of experience in financial audit or assurance is a must. Hands-on experience with 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor. You are a team player, and you are mission-first. You're joining a hard-working team that trusts each other deeply. We won't compromise on this. Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve, while juggling several customers. Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams. Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Unlimited PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Vonigo, part of the Fullsteam organization, is a leading cloud-based field service management platform designed for mobile service businesses and franchise networks. We power growth for industries such as Residential and Commercial Cleaning, Junk Removal, Home Services, and Home Installation by delivering scheduling, invoicing, dispatch, and payments in a single platform. As part of Fullsteam's Field Services Group, Vonigo is evolving rapidly-scaling for enterprise-grade performance, expanding into franchise services, and modernizing our technology stack. The Vice President of Operations is a cross-functional leader responsible for accelerating Vonigo's Field Service client onboarding, optimizing operational efficiency across the customer journey, and driving product execution through a structured roadmap. This role will lead onboarding operations, process improvement, and product alignment to ensure Vonigo delivers consistent time-to-value for customers while executing against strategic initiatives. This leader must bring product management experience and the ability to work closely with engineering teams using C# and .NET. They will define roadmap priorities, build scalable processes, tighten our Ideal Customer Profile (ICP), and shape our go-to-market motion across Maid, Junk, Home Installation, and franchise field service segments. Primary Responsibilities: Operational Leadership & Onboarding Efficiency Own the client relationshp and onboarding journey-reduce time-to-value to Build standard operating procedures (SOPs), automation, and playbooks for repeatable and scalable onboarding. Partner with Strategic Accounts, CS, and Sales to eliminate handoff friction and improve customer activation and retention. Implement KPIs for onboarding efficiency: activation rate, TTV, customer health during onboarding, and expansion readiness. Product Roadmap & Technology Alignment Collaborate with Product and Engineering to define and execute a product roadmap focused on usability, scalability, and ICP alignment. Translate customer feedback and field insights into clear product requirements and user stories (PRDs). Work hands-on with C#/.NET developers to prioritize backlog, feature releases, and cross-team delivery timelines. Identify feature gaps for Maid, Junk, Home Services, and Franchise industries and drive roadmap prioritization to address them. Customer & Market Strategy Tighten Vonigo's ICP and niche market positioning within franchise services and key verticals. Partner with GTM to develop packaging and onboarding tiers (SMB, Growth, Enterprise). Serve as the internal voice of the customer-run VOC loops, QBR insights, churn feedback loops, and onboarding NPS. Build or expand Vonigo's top tier customer relationships. Process Innovation & Cross-Functional Execution Lead internal operational systems to support scale (GuideCX/Asana/Jira/HubSpot/Salesforce-based on environment). Develop capacity models and resourcing plans for onboarding and product teams. Implement continuous improvement using Lean/Six Sigma or similar frameworks. Financial Management Direct P&L oversight for a multi-million-dollar SaaS portfolio, including ARR growth, backlog realization, and EBITDAC performance across core product lines and custom development projects. Partner with leadership to build and manage annual budgets, quarterly forecasts, and “6+6” reforecasts, ensuring alignment with revenue targets and operational efficiency goals. Oversee billing accuracy, contract renewals, and pricing compliance to ensure correct revenue recognition and margin integrity within NetSuite and Salesforce tie-outs. Implemented cost-control measures that reduced monthly operating expenses through vendor optimization, contractor rationalization, and cross-functional resource sharing. Collaborated with Engineering and Product teams to evaluate CapEx versus OpEx allocations, ensuring ROI justification for roadmap initiatives and backlog commitments. Monitored ARR expansion and churn metrics, using data-driven dashboards to identify customer retention risks and expansion opportunities across key enterprise accounts. Directed resource allocation across revenue-generating projects to maximize productivity, margin contribution, and backlog velocity. Partnered with Payments and Finance to monitor attach-rate trends, revenue share agreements, and certification-related impacts on budgeted payment revenue. Qualifications Required 3-5 years' experience to running a P&L 7-10+ years in SaaS operations, product management, or implementation leadership. Experience leading onboarding/implementation teams for a B2B SaaS platform. Strong product ownership experience (PRDs, user stories, backlog management). Hands-on experience working with Engineering teams using C# and .NET. Proven ability to scale operational workflows and drive measurable KPIs. Strong process builder with experience using Agile/Scrum. Industry knowledge in field services, franchise management, home services, or vertical SaaS. Exceptional communication and cross-functional leadership skills. Preferred Experience building onboarding playbooks for Field Service mid-market or enterprise customers. Familiarity with Field Service API integrations and enterprise workflows. Background in scaling SaaS platforms in a transformation environment. Experience managing Customer Service, Customer Experience, Development and Implementation partners. Performance Metrics Onboarding Time-to-Value (TTV) Onboarding Activation Rate Gross Revenue Genertion Retention during first 90 days Feature adoption KPIs Product delivery milestones Process automation impact NPS during onboarding and early lifecycle Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

We help our customers get more customers, it's as easy as that. To do that it is imperative that they continue to receive massive value from us to be lifelong customers. As such, we need an experienced Customer Success Specialist to own the process of helping our customers succeed. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support calls, advising customers on sales strategies, demo calls, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). This is a remote position but you need to be based in the US and be willing to work Pacific hours. What We Offer: In addition to paid holidays, you receive 3 weeks paid time off the first year, and 4 weeks after one year of employment. The pay range is $54,000 - $60,000 per year based on experience. Responsibilities: Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in journey (e.g., usage, satisfaction, etc.) Standardize interventions for each point in journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in industry Manage Customer Success Activities Onboarding Training Professional Services Customer Support Customer Success Management Renewals Cross-sell / Up-sell Advocacy Measure Effectiveness of Customer Success Define operational metrics for team Establish system for tracking metrics Create cadence for review within team Expose subset of metrics to executive team, company and board Deliver Sales Related Advice and Strategies to Customers Understand how sales processes function Be able to advise our customers who may be in high level roles Enhance Effectiveness and Efficiency Through Technology Support systems Customer marketing software Reference and advocacy solutions Create rapid onboarding process for new team members Foster collaboration within team and across customer lifecycle Delivering webinars on a weekly basis Encourage continuous learning within team Inspire Customer Success Across Company Create company-wide culture of Customer Success Align with Marketing around marketing to existing clients Align with Product around driving product roadmap Align with Sales around cross-sell and up-sell and focus on selling with a retention focus Align with Finance around measurement and forecasting Align with Executive Team around key metrics and objectives Drive company-wide definition of ideal customer Create company-wide customer feedback loop Produce two pieces of blog content per month One should be a case study of a customer One should be a LeadFuze best practices piece Required Experience / Skills: 3+ years experience in leading customer-facing organizations Strong grasp of technology (software & process) Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale account management and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Experience within a software company preferred Ability to write well crafted emails and blog posts are a must Make sure to complete the FULL questionnaire.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal. Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. + Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc. + Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect. + Develops and tests solutions for high availability and disaster recovery. + Occasional weekend work and after hours on call support. + Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. + Drives the execution of departmental and corporate programs. + Leverages infrastructure technology to develop and/or redesign technology solutions. + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks, prioritizes according to business priorities and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Three (3) plus years of infrastructure engineering/systems administration experience preferred. + Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions. + Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues. + Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus. + Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following technical skills: + Foundational IT Infrastructure, Operating Systems and Software. + Knowledge of process discipline and IDLC methodology. + Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones. **What is a Must Have?** + Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't be Global Industry leaders today without all the individual contributions that bring our team together. Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we! If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you! This job is remote within the United States. Job Summary This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities. Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer. Primary focus and expertise is on customers / accounts in the 1-7 segment. Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate HS1 product's strengths, relative to competitors. May partner with marketing to create content including videos, webinars and presentations. What you will do Spend up to 80% of time performing technical presentations for customers, partners, and prospects. Provide consultative technical and sales support for Dental Analytics Solutions (Jarvis Analytics) Translate product features into customer insights and value drivers. Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption. Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products. Effectively communicate the necessity of required features to Product Management from the customer perspective. Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class. Assist Manager, Solutions Consulting Engineers in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features. May assist with responses and repository of Request for Proposal and Request for Information documents. Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions if needed. May attend trade shows and create / deliver presentations at industry events. Travel/Physical Demands Travel typically less than 10%. Office environment. No special physical demands required. Qualifications Must have: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience Minimum of 3 years of prior Pre-Sales Technical/Systems Engineering, relevant Dental Industry Experience or Solution Architect experience with software in a SaaS/HaaS Cloud environment, selling to C/VP level buyers Typically a Bachelor's Degree or global equivalent in related discipline Dental Software Experience (Dentrix Ascend/Enterprise, Dental Technology and Related IT Hardware or software) Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions Strong customer facing and relationship building skills Demonstrated excellent verbal and written communication skills; needs analysis, positioning, business justification, and closing techniques Demonstrates a high level of proficiency and a deep understanding of the problems facing the dental practice High degree of understanding with competitive products Good understanding of the dental industry Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good communication, presentation, and public speaking skills Nice to have: Knowledge of Jarvis analytics The posted base range for this position is $57,000.00 - $63.000.00 with an OTE (On Target Earnings) range of $77,000.00 to $90,000.00. This is the expected range for an employee who is new to the role, to be fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications, location/labor market, internal equity, etc. What you get as a Henry Schein One Employee A great place to work with fantastic people A career in the healthcare technology industry, with the ability to grow and realize your full potential Competitive compensation Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Sick Leave (if applicable) Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more About Henry Schein One Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance. One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories. What you get as a Henry Schein One Employee A great place to work with fantastic people. A career in the healthcare technology industry, with the ability to grow and realize your full potential. Competitive compensation. Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more. *Benefits may vary by location or status. Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Join us and be a part of an organization that truly benefits our community through recreation, conservation and sustainability. This position is part of an IT department that works cross-functionally across divisions to deliver solutions that improve our guest experiences operational efficiency and data collection. The Enterprise Applications & Analytics Project Manager will be a multitalented individual who has the experience and skills to lead projects, implement and support enterprise applications and manipulate data for integration, reporting and dashboards. The IT department is a team of eight who work collaboratively to achieve our goals. The person in this role will have many opportunities to learn and develop their skills while working on a close-knit team. Great Parks is an Ellequate Bronze Certified Workplace meaning we have established a strong foundation of benefits, policies and practices to promote a fair and transparent workplace, supporting employee well-being. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends. This position is eligible for remote work one day a week once the initial onboarding period has been successfully completed. The successful candidate will do the following: Project Leadership Lead and mentor a team of cross-functional members. Manage project timelines and resources for enterprise systems and analytics initiatives. Utilize project management methodologies and tools for smooth project delivery and regular communication. Provides effective project communications, both written and verbal, regarding project status, tasks, issues, etc. Enterprise Applications Management Lead the planning, implementation, upgrade, optimization, and support of enterprise applications, such as financial, asset management, reservation system, point-of-sale system. Manage integrations between recreation systems, finance, facilities, GIS, CRM, digital experience platforms. Provide enterprise application support to end users. Collaborate with business units to ensure systems meet functional requirements and are aligned with organizational goals. Understand the needs for enterprise reporting and planning. Establish and maintain excellent vendor relationships to share enhancement or new functionality requests, learn about product roadmaps, and ensure SLAs for application platforms. Data & Analytics Strategy Develop a Parks & Recreation analytics program focused on: Budget analytics; expenses and revenue analytics Program participation trends Facility utilization Community engagement data; guest satisfaction data Staff and volunteer management metrics Create dashboards and self-service reporting for executive leadership and business unit management utilizing BI solutions and reporting tools (e.g., Power BI, Tableau, others). Promote data governance, data quality, and standardization across the organization. Cross-Functional Collaboration and Training Serve as a liaison between IT and business units to ensure system functionality and workflow supports daily operations and long-term planning. Create and deliver training material for end users regarding the use of enterprise applications and workflows across multiple staff members and/or divisions. Work closely with Guest Experiences, Marketing, Conservation & Parks, Finance, Human Resources and IT to align systems, training and reporting needs. Innovation & Service Optimization Identify opportunities to automate processes and enhance business insights. Identify technology-driven opportunities to improve the experience for guests registering for programming or events, reserving facilities, initiating point-of-sale transactions, etc. Lead initiatives such as mobile app integration, online payments and real-time park or facility updates. Stay current with technology trends relevant to Parks & Recreation. Investigate and propose innovative solutions (e.g., AI/ML in analytics, low-code platforms). Participate in user adoption and change management efforts for new tools and systems. Governance & Compliance Ensure compliance with industry standards (e.g., open data policies, PCI compliance, ADA standards). Support internal and external audits by ensuring systems and data process are well-documented and secure. Typical Skills & Tools ERP Systems: Financial Enterprise application Enterprise Asset Management and Work Orders Reservation Management and Point-of-Sale System CRM ESRI ArcGIS (integration) Digital Experience Platform: Kentico Xperience (integration) Others BI Tools: Power BI, SQL queries, Tableau Databases: SQL Server Project Management: Smartsheet Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval. Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Performs other duties as assigned. QUALIFICATIONS An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor's Degree (required) in Information Systems, Computer Science, Data Science, Business Administration with IT/Analytics focus, or similar. Years of Experience: 7-10+ years in IT, enterprise applications, and/or data analytics 3-5+ years in a leadership or supervisory role Core Experience Areas: Leading enterprise application implementations (e.g., ERP, CRM, Financial systems) Project management including managing cross-functional teams to ensure alignment of enterprise applications with operational needs, efficiency and planning Providing technical support and training to end users for enterprise applications Data strategy, governance, and reporting BI tools and platforms (e.g., Power BI, Tableau, SAP BusinessObjects) Data integration and architecture (ETL tools, APIs) Knowledge of enterprise systems like Microsoft Dynamics, Salesforce, etc. Additional Skills/Experience: Experience with cloud applications or platforms Familiarity with modern data warehouse technologies Experience in project management methodologies Understanding of business operations and KPIs Participation in driving digital transformation or process improvement initiatives Ability to submit a fingerprint check to successfully pass a criminal background check through the FBI and the Ohio BCI. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. LICENSE OF CERTIFICATION REQUIREMENTS State Motor Vehicle Operator's License that meets GP current carrier guidelines. We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at ********************* At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it. We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs. These lived experiences influence our decisions, shape our products, services, and help us grow with intention. When it comes to talent, our goal is clear: to discover exceptional individuals and to ensure they discover us. We prioritize drive, skill, experience, and ambition in everything we do for our clients. We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek's offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. We are seeking a dynamic and motivated Sales Development Representative (SDR) to join our team. As an SDR, you will play a crucial role in driving our sales efforts by engaging with key decision makers, generating qualified leads, and supporting our account executives. This position requires a proactive approach to outbound and inbound sales activities, as well as strong collaboration with cross-functional teams to refine messaging and improve outreach strategies. What You Will Do (Essential Responsibilities) Outbound Responsibilities Engage key decision-makers at target accounts through creative, multi-touch cold outreach, leveraging all channels (cold calls, cold emails, LinkedIn). Use initiative to book qualified meetings for account executives that lead to substantial pipeline growth. Support account executives with strategic account mapping and devise actionable account penetration plans. Inbound Responsibilities Action warm leads and intent signals to create qualified pipeline and close won dollars. Conduct post-event follow-up to book qualified meetings and drive event ROI. KPIs and Metrics Consistently meet and exceed KPIs. Support the business in building out bottom-line benchmark metrics across key pipeline generating activities. Cross-Functional Collaboration Work closely with Sales, Business Operations, and Marketing leadership to refine messaging and improve outreach strategies. Inform product roadmaps, marketing campaigns, and sales strategy by gathering customer feedback and conveying market needs. What You Need (Required Knowledge, Skills & Abilities) 1-2 years outbound sales experience as a Sales Development Representative in the technology/SaaS space. Experience prospecting into Enterprise accounts. Demonstrable experience achieving and exceeding targets (KPIs). Experience using Salesforce CRM and its ecosystem of other tools. Experience using prospecting tools such as: LinkedIn Sales Navigator, ZoomInfo, etc. Confidence making cold calls and handling objections. What Would Be Nice (Preferred Experience & Abilities) Working knowledge of the Finance/Fraud/Cybersecurity industry. What We Offer Be part and contribute to Mitek's great culture and good working atmosphere. Competitive salary, sales bonus and comprehensive benefits package. Remote work in the US. Be part of a Nasdaq-listed, high-growth company with cutting-edge technology that provides Digital Safety and Fraud Prevention to many companies with millions of users worldwide. Ongoing learning opportunities to level up your knowledge and take your career further. We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. Benefit offerings - may vary based on geographic location Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics Financial future: retirement/pension plan contributions, MTK stock plan participation Income protection: life event & disability coverage Paid time off: generous annual leave, company holidays, volunteer time off Learning: e-learning license, tuition reimbursement, hackathons Home office setup allowance Additional/optional benefits: pet insurance, identity theft protection, legal assistance We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Learn about the world of Education Technology!! Amplify is seeking enthusiastic interns to join our team this summer to help us build and grow our innovative educational products in a fully remote program. The Amplify Summer Internship program is open to college students for opportunities in Digital and Print Curriculum, Marketing, Design, Illustration, Operations, Production, Technology, and more. Our ideal candidate will have strong interpersonal and communication skills, both verbal and written, a love for digital products, and be an eager teammate willing to help out and learn. The Summer Intern should also be passionate about education and building phenomenal products. Our summer program is a paid internship that runs between six to eight weeks, from mid-June to early/mid-August (June 15 - August 7, 2026). In addition to their job responsibilities, summer interns will be exposed to the larger Amplify culture through participation in product demos, team builder activities, and opportunities to engage with Amplify's Employee Resource Groups, as well as participation in culture and engagement initiatives. While our summer intern roles are remote positions, we require that interns are permitted to work in the US and reside in the US during the internship period. What we can offer you: Gain hands-on experience with various tools in the field of Ed Tech. Tackle real-world challenges. Collaborate with teams across the organization. Contribute to exciting research Work with and learn from industry professionals Areas include but are not limited to: Technology, Marketing, Design, Operations, and Production. Participate in hands-on training in a fast-paced, agile environment Attend Product Manager meetings virtually to learn more about Amplify products and services and make impactful contributions to product-related projects You could be writing customer-facing documentation, helping to set a product roadmap, conducting user research, or facilitating user testing! Basic Qualifications: Active enrollment as a College Student Available for 6 - 8 weeks during the summer (full-time weekly schedule) Knowledge of and interest in the education field Preferred Qualifications: Excellent communication and social skills Ability to think critically about usability and suggest strategic improvements for content organization Phenomenal work ethic with a desire to expand skills Detailed, proactive, and hard-working with experience balancing multiple tasks and meeting targets What we offer: This role is eligible for participation in a 401(k) plan. The hourly rate for this role is $25.00. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Our Mission We're building infrastructure for modern healthcare delivery Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered-longitudinally and collaboratively, with the patient at the center. Healthie is the world's leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs-EHR, scheduling, patient engagement, billing, and more-all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations-working with more than 13 million patients in total-rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management. We believe in the power of technology to improve access to healthcare-and we're building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We're customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we're building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at **************************** About the role We're hiring a Staff Infrastructure Engineer to scale and secure the platform that powers Healthie. You'll design and evolve systems on AWS to ensure high availability, performance, and reliability as usage grows. Your focus will be on infrastructure automation, observability, and CI/CD pipelines-supporting millions of API calls and data transactions. You'll work closely with product engineers to provide a stable foundation for rapid development while shaping our long-term platform strategy. We move quickly and you'll have autonomy to make high-impact decisions, collaborate across teams, and mentor others while solving complex scaling challenges in healthcare technology. Our ideal candidate has deep experience with AWS infrastructure, monitoring and observability at scale, and building CI/CD systems that enable both speed and reliability. You're motivated by building resilient systems that directly improve the customer experience Details, details This is a full-time, remote position and U.S. work authorization is required. The salary range is $205,000- $235,000 plus benefits, equity, and annual bonus About you You have 8-10+ years of experience building and scaling infrastructure for SaaS platforms, with deep expertise in AWS. You're confident in designing resilient systems and have a strong toolkit that allows you to get up to speed quickly. Bonus points if you've worked in healthcare technology or other high-compliance environments. You'd consider yourself a full-spectrum engineer with strong foundations in cloud infrastructure, observability, and CI/CD automation. You're fluent in concepts like distributed systems, load balancing, caching, monitoring, and database optimization, and you know how to design infrastructure that supports rapid product growth without compromising reliability. You're a clear communicator who can break down complex technical concepts for both engineers and cross-functional partners. As part of a remote team, your writing and async communication skills are critical to your success. You are organized and self-directed. You thrive in environments where you can do great work independently, while collaborating effectively with peers across engineering and product. When you don't know something, you dig in, ask thoughtful questions, and embrace the chance to grow. You are a strong problem-solver who balances pragmatism with long-term vision. You're well-versed in the tools of the trade: AWS ECS, Kubernetes, Terraform, CI/CD pipelines (We use github and circleci), and observability platforms like Datadog, Grafana, SumoLogic, or AppSignal and you have familiarity with OTEL. This isn't just a stepping stone. You want to play a long-term role in shaping Healthie's infrastructure, mentoring others, and solving the complex scaling challenges that come with growth. Interview Process Quick chat with Katie, Director of Talent or Aaron, Senior Technical Recruiter (20 minutes) Interview with Cavan, CTO + cofounder (30 minutes) Technical Pairing Interview with Chris M, Staff Engineer, Platform (45 minutes) Group Interviews: Peer Interview with Platform Team members (30 minutes) Cross Functional Interview (30 minutes) Reference checks To learn more about Working at Healthie & our benefits, click here. Healthie participates in e-verify Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.