Copado Administrator /Salesforce Administrator
V Group Inc.
Columbus, OH
End Client: State of Ohio Job Title: Copado Administrator /Salesforce Administrator Duration: 6+Months Contract Number of Hours: 40 Hrs/ week Interview Type: Web Cam Ceipal ID: SOH_SFDC633_MA Requirement ID: JFS - Product Specialist 4/ PS4 (786633) Position Overview JFS is seeking an experienced Copado Administrator /Salesforce Administrator to manage Salesforce platform configuration, data management, and DevOps operations. The successful candidate will support deployment pipelines, maintain system integrity, and ensure compliance with state IT governance standards. This role requires a strong understanding of Salesforce administration, Copado DevOps, and data backup and recovery processes using tools such as OwnBackup and Salesforce utilities. Key Responsibilities Copado & DevOps Administration Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation. Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments. Integrate Git version control and maintain release integrity through proper change management. Collaborate with developers and analysts to plan and execute release schedules. Implement and document Change and Configuration Management standards and procedures. Ensure compliance with state security and audit requirements in all deployment activities. Salesforce System Administration Create and manage system changes, configurations, and enhancements to meet agency needs. Modify Salesforce functionality to improve usability and efficiency. Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules. Grant, remove, and maintain user licenses while ensuring minimal disruption to users. Communicate system updates and enhancements to business users. Monitor system usage, mentor users, and promote adoption of new features. Continuously identify and implement improvements to enhance the end-user experience. Data Management & Integration Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities. Maintain data quality standards across all Salesforce objects. Manage OwnBackup data backup and recovery processes to protect critical data assets. Perform data seeding using OwnBackup for sandbox and testing environments. Monitor exception logs and resolve integration and synchronization errors. Reporting & Documentation Create and maintain dashboards, reports, and report folders to support business needs. Document agency processes, data flows, and configuration changes. Maintain up-to-date release documentation and deployment logs. Develop and maintain training materials and process documentation for system users. Required Skills & Experience Required / Desired 4 years experience as a Salesforce System Administrator (Required) 4 years as Copado Administrator (Required) 4 years experience in Copado DevOps operations (Desired) 1 year experience with OwnBackup data backup and recovery (Desired) 1 year experience with OwnBackup data seeding (Required) 1 year experience with Change and Configuration Management concepts and procedures (Required) 1 year experience with Apex code (basic understanding) (Desired) 1 year experience using Salesforce utilities such as Workbench and Data Loader (Required) Salesforce Administrator Certification (ADM-201) (Desired) Preferred Qualifications Experience working in a state or public-sector IT environment. Copado Certified Administrator or Copado Certified Consultant certification. Experience managing multi-org Salesforce environments or shared release pipelines. Familiarity with Salesforce security, auditing, and governance practices. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************$70k-95k yearly est. 5d agoAccount Executive - Salesforce EcoSystem
Haar Recruitment
Remote job
Account Executive Department: Sales Line Manager: VP Global Sales About the role: This exciting, hunter-focused, individual contributor role involves creating new accounts and diving deeper into existing ones. You will develop strong relationships within your customer community with key stakeholders and the decision-makers in the C-suite. You'll use your skills to drive excellent customer outcomes through Test Automation. By joining us, you'll play a big part in creating the future. You'll significantly impact the team and the company, and your success will help shape the company's success as we continue to drive our growth across our key markets. Day-to-day responsibilities & accountabilities: Based in the US, you will work remotely and be responsible for: Driving the full sales process within your territory from pipeline creation and pitching the solution in the customer context to negotiating pricing and closing deals Territory/ Vertical account identification and research to formalise a go-to-market strategy and create brand name qualified targets within our Ideal Customer Profile (ICP)*. Manage the end-to-end sales process using appropriate resources such as sales engineers, professional services, executives, partners, etc. Be the expert on offerings as they relate to the customer's needs and engage other resources to assist the customer in achieving their goals. Acting as a collaborative partner to internal teams, ensuring a seamless handoff post-sale and contributing feedback from the field to shape future product development Accurate monthly forecasting and revenue delivery *Our Ideal Customer Profile is a Salesforce customer (Agentforce, Sales Cloud, Service Cloud, etc.) in the large enterprise market. Key skills: You'll be someone with experience running a complete end-to-end complex SaaS sales cycle for Enterprise-level customers. In addition, you'll be process-driven, possess excellent communication skills, be an adept creative problem-solver, and be skilled at solution-selling using MEDDPICC (or similar): Minimum of 5 years experience working in a SaaS Sales position in the Salesforce Ecosystem, preferably in the DevOps or Test Automation space and within the large enterprise market Experience managing a large book of business, including growing an existing customer base and demonstrated success with new logo acquisition Experience selling across an organisation from the C-Suite to an individual user, creating champions and building value-based business plans with customers A commercial hunter mindset with an ability to creatively spot and execute opportunities The ability to be autonomous, you'll be self-motivated and driven to succeed and grow, we know every minute in Sales counts The ability to quickly build rapport with new people and build these into long-lasting professional relationships Experience working remotely is a plus, as is being prepared to travel to customers and partners as well as attend shows$63k-103k yearly est. 4d agoSenior IT Security Advisor (Full Time, Remote Position)
Verasafe
Remote job
VeraSafe is an innovative and successful U.S. headquartered international privacy and cybersecurity compliance consulting firm and law firm. Check out our podcast! Apple Podcast: ************************ YouTube: ************************************************* Spotify: ********************** VeraSafe is proud to be certified as a Great Place to Work©, with 96% of our employees affirming that we are truly a great place to work. This means we foster trust, collaboration, and a positive work environment. We are committed to maintaining this standard of meaningful work, work-life balance, and a supportive community. Check out our great benefits, listed at the end of this job description. About the Role: VeraSafe's mission: Provide the world's best data protection advice, with a human touch. Right now, we are seeking an Senior IT Security Advisor to join our growing team and help us pursue this mission. We are inundated with business from clients who love the way we advise on privacy compliance (hence the need for you!). This is an excellent opportunity for anyone who wants to join a team working on the cutting edge of privacy, data protection, and cybersecurity, and is excited about assisting a wide range of clients with fractional CISO-type support, including IT security program design, implementation, and management. Key Responsibilities Practice Development: Oversee VeraSafe's cybersecurity consulting program through the management of team members, client relationships, and projects/deliverables Expand on VeraSafe's security consulting offerings, with an initial focus on Microsoft 365 hardening, configuration auditing, and risk assessment Further develop internal service delivery methodologies, documentation, templates, and quality control processes Collaborate with sales and marketing to position and refine service offerings Client Engagement and Delivery: Lead and deliver consulting projects, including fractional-CISO-type engagements with a strong focus on securing Microsoft 365 environments Conduct detailed cybersecurity risk assessments, including analysis of current security controls, vulnerabilities, and threat landscape Provide oversight and strategic direction for incident response, including breach containment, investigation, and post-incident review Lead and execute security assessments, architecture reviews, IT security policy drafting and implementation, and remediation planning Communicate findings and recommendations to clients clearly and professionally either through written reports and executive briefings or execution of hands-on implementation Build trusted relationships with client stakeholders, including CISOs, IT directors, and compliance teams Collaborate with project managers and privacy-focused project teams to determine and meet client requirements and specific project needs. Analyze practical situations and develop solutions to specialized needs Team Leadership: Train and mentor consultants and technical specialists on your team Manage project timelines and delivery quality across multiple concurrent engagements Eventually help grow and manage a team of IT security advisors Thought Leadership and Cross-Functional Collaboration: Stay current on evolving security threats and technologies Represent our IT security practice internally and externally, including contributions to client alerts and conference talks Collaborate with VeraSafe's Professional Services leadership to ensure tight integration between our IT security and privacy advisory services Required Qualifications: At least six years of hands-on experience in IT security consulting, IT security engineering, or equivalent At least one relevant certification (e.g., CISA, CISSP, CISM, CRISC, CCSP, SC-100 Cybersecurity Architect) Deep technical expertise in Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne, or other similar technologies Proficiency with IT security standards and frameworks (e.g., NIST CSF, ISO/IEC 27001, NIST 800-53, NIST 800-171, CIS Controls) Experience performing audit readiness assessments for frameworks and regulations such as HIPAA, ISO (e.g., 2700 series), NIST (e.g., CSF), GLBA, or others Technical background in scripting, automation, or security tooling (e.g., PowerShell, Sentinel, Defender for Endpoint) Experience developing and conducting tabletop exercises such as Business Continuity and Disaster Recovery scenarios Experience conducting enterprise-wide formal risk assessments Strong understanding of email security (DKIM, DMARC, SPF) Familiarity with security stacks to include SIEM/SOAR, IAM, EDR, CASB, etc. Strong understanding of cloud security posture assessments Strong understanding of enterprise security principles, zero trust architecture, and IT security risk management Experience leading teams and managing consulting engagements Willingness to learn new skills and receive direction and feedback from team members Willingness to pursue and maintain privacy certifications (e.g., CIPP/E, CIPM, CIPT) Preferred Qualifications: Experience working directly with clients, in a service-oriented environment Experience building or growing a consulting practice or service line Experience in regulated industries (e.g., healthcare, finance, pharma) Familiarity with contract provisions that address data protection and security responsibilities Experience migrating or overseeing the migration of systems from on-premises or hybrid to cloud-federated systems Experience with development and implementation of incident response plans Professional involvement in the privacy and/or data security space (attendance at privacy conferences; membership or publication in the IAPP, ISACA, etc.) Privacy certification (or similar) Key Competencies: Detail-oriented and highly organized with a strong work ethic Ability to thrive and perform in a fully remote and international environment Excellent written and verbal communication skills Highly skilled in time management to enable successful work with international teams in meeting deadlines Highly capable of independent work to fully deliver on all commitments Ability to work productively in a cross-functional, multi-disciplinary consulting team Experience building and maintaining relationships with colleagues and clients through polished, professional interactions and products regardless of the client's experience with VeraSafe's service line VeraSafe Values: In addition to technical knowledge, skills, and competencies for a specific position, VeraSafe seeks team members who are proficient in values critical to our organization. For managers, we are seeking individuals who demonstrate interest in and experience applying: Creativity and Innovation Feedback Mentorship People Development Business Acumen VeraSafe's Excellent Benefits Include: Work from almost anywhere with Wi-Fi Paid Time Off (PTO) Paid holidays Annual bonuses Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E) Flexible working schedule in some roles Reimbursement for certain personal flight ticket Company laptop provided Optional IT Hardware Buyback Program Note: There is a 1-3 hour skills assessment associated with the recruitment for this position. We know this is a burden, but we think it's worth it, and we appreciate you taking the time to complete it. We've found it enables us to find the best team members, regardless of their experience, where they went to school, or where they were trained. We want smart, kind, creative colleagues, plain and simple, and this assessment is a crucial part of our ability to hire this way. Our HR Privacy Notice is available at the following link: **********************************************************$96k-128k yearly est. 1d agoCustomer Success Executive (Remote)
Dev
Remote job
Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.$100k yearly 60d+ agoCLIENT EXECUTIVE-SECURITY
Lumen
Columbus, OH
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Client Executive - Security Sales is responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of Security and SASE services product portfolio. Leads efforts of Security Sales Specialists. Manages the sale of Lumen's products and services globally to the largest and most strategic customers which have a major impact on the success and growth of Lumen. Plans, organizes, leads, and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term, multi-year focus. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. **The Main Responsibilities** + Accountable at the NAO level for AI Center of Excellence and business intelligence. + Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). + Maintains long-term expanded partnership with vendor staff. + Leads sales and knowledge presentations for key customers and prospects. Develops and discusses how the company's suite of products and services can meet the customer's needs, and still satisfy company profitability and growth requirements. Serves as an expert in products, solutions, and general service delivery methodologies. + Ensures necessary measurements and analytics are in place to allow informed business decisions and to support performance management and SLA adherence at a department level. + Carries out continuous improvement analysis of customer activity, team performance, and company processes to identify and prioritize areas of opportunity, develop, and quantify appropriate improvement plans, and lead the attainment of desired results. + Develops collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. **What We Look For in a Candidate** Required: + Experience in Security Sales and/or Information Technology + Bachelor's degree or equivalent combination of applicable education and experience + 10+ years of relevant job experience with similar essential duties + Driver's license may be required + Ability to travel as necessary + Attention to detail with good organizational capabilities and ability to prioritize with good time management skills + Experience in strategic, technical, and business communications application sales + Strong communication skills and proficiency in selling to the close Preferred: + MBA or related graduate degree preferred. + Business/financial background is helpful + Experience is consultative sales techniques and account planning **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $151,326 - $201,758 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340963 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.$151.3k-201.8k yearly 2d agoFamily Case Manager I
National Youth Advocate Program
Columbus, OH
Job Details Columbus, OH 4 Year Degree Nonprofit - Social ServicesDescription Family Case Manager Salary: $50,000 Are you interested in a career in social services? Are you new to or have limited experience working in this field? Are you a recent graduate seeking experience in Social Work? This position is a direct, hands-on opportunity to start your career! Then the Family Case Managers position might be what you are looking for. Family Case Managers work in the community as part of an integral service team. you will work closely with youth, family of origin, foster parents, and community partners, providing advocacy, professional services, and support toward the ultimate goal of living safely and successfully in the community. Working at NYAP • Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! • Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave • Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours • And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance Responsibilities • Completes or revises the Family Risk Assessment with all family members that live in the home to assess strengths and needs, risk of harm to the child/children and monitors child safety • Maintains contact with families through regular, planned, and unannounced visitations. • Provides case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services • Participates in administrative and court reviews of the case plan and other court proceedings • Works with Foster Care Programs to coordinate visits with the Foster Treatment Coordinator • Pursues permanent custody and planning for adoption or other permanent substitute care for children who cannot be returned to their birth families. • Performs duties on-call as outlined in on-call description when called upon to respond to after- hour emergencies. • Travels daily, to provide community-based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements. • Utilize Children Welfare Best Practice Principles in decision-making • A willingness to work flexible and non-traditional hours • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs. Minimum Qualifications • A Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution. Driving and Vehicle Requirements • Valid driver's license • Reliable personal transportation • Good driving record • Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability • 2 years of work experience working in direct service with youth and families strongly preferred. • A willingness to work flexible and non-traditional hours • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy Qualifications An Equal Opportunity Employer, including disability/veterans.$50k yearly 60d+ agoSenior Talent Acquisition Partner
Skylights of Hawaii
Remote job
About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We're at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we'd love for you to join our growing team of public interest technologists. The work we do matters. About the job As a Talent Acquisition Partner, Sourcing Specialist, you'll collaborate across the company, working directly with the Head of People Ops and hiring managers to build and maintain a healthy pool of qualified candidates. This role plays a vital part in making sure the right people are in place to drive high-impact solutions for our government customers. What you'll do Partner with hiring teams to understand Skylight's current and future talent needs, aligning sourcing efforts with workforce planning and project demands Design and execute sourcing strategies to identify and engage candidates across a range of technology-related talent pools Proactively reach out to and engage prospective candidates, assessing technical expertise and cultural alignment with Skylight's mission and values Build and maintain a healthy pipeline of high-quality talent within our applicant tracking system, ensuring readiness for both immediate and future hiring needs Serve as a brand ambassador for Skylight, effectively communicating our mission, values, and employee value proposition to attract top-tier, mission-driven talent Deliver a consistent, thoughtful, and inclusive candidate experience throughout the sourcing and recruitment process Stay current on industry trends and sourcing innovations, continuously identifying opportunities to enhance tools, practices, and outreach methods Contribute to the ongoing improvement of Skylight's sourcing operations, bringing a strategic mindset and collaborative spirit to all aspects of talent acquisition What we're looking for Minimum qualifications Extensive sourcing experience at an in-house or agency environment Experience sourcing for technical and non-technical roles Ability to work independently, solve problems proactively, and develop creative approaches to sourcing and engaging candidates Experience and a passion for creating and ensuring positive candidate experiences Experience using LinkedIn Recruiter to conduct effective search strategies Experience ensuring the accuracy of data in our applicant tracking system (we currently use Greenhouse) Flexibility to adapt to the dynamic nature of hiring and staffing in our professional services environment Great organizational skills, including attention to detail Great written and oral communication skills Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients) Passionate about creating better public outcomes through great government services A mindset and work approach that aligns with our core values Ability to travel for work from time to time Nice-to-have qualifications Experience with AI-powered recruiting technologies (e.g., resume screening, candidate matching, sourcing automation, or analytics platforms) to improve efficiency and enhance the candidate experience Experience with Greenhouse or other similar ATS systems Prior civic tech or government contracting industry experience Don't meet 100% of the criteria but think you can do the job? We'd love to chat anyway! We're on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don't check every box. Other requirements All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. You must be legally authorized to work in the U.S. now and in the future without sponsorship. As a government contractor, you may be required to obtain a public trust or security clearance. You may be required to complete a company background check successfully. Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This is a fully remote position. Care package Salary The salary range for this position is between $125,000-150,000, based on experience and qualifications. Benefits Your well-being is important to us, so we focus on supporting you in a variety of ways: Medical insurance, dental insurance, vision insurance Short-term and long-term disability insurance Life and AD&D insurance Dependent care FSA, healthcare FSA, health savings account Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period Flexible paid-time-off-policy (generally around 25 days per year), plus 11 paid federal holidays Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options Business development / sales bonuses Referral bonuses Annual $2,000 allowance for professional development Annual $750 allowance for tech-related purchases Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) Dollar-for-dollar charity donation matching, up to $500 per year Flexible, remote-friendly work environment An environment that empowers you to unleash your superpowers for public good Interview tips Visit our join page to learn more about how our interview process works. Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them. If you'd like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital. We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.$125k-150k yearly Auto-Apply 50d agoPersonal Trust Administrator
Farmers Logo 2022
Dublin, OH
Personal Trust Administrator directs and coordinates activities relative to setting up and administering personal trusts, agencies, foundations, guardianships and estates. The Administrator works in conjunction with the Portfolio Manager to assist in the development and execution of the customer's investment goals. The Administrator also works in conjunction with the Operations area to ensure the collection of income, dividends, receipts, disbursements and statements. At times, the Administrator will assist a client's attorney, accountant, etc. to establish an estate plan. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Effectively administer complex fiduciary trust accounts, agencies and foundations according to terms of the document. Monitor accounts on a daily basis, monitor daily cash balances, and prepare account reviews on a monthly basis. Assist in the administration of Estates and Guardianships (prepare inventories, distributions, court accountings), determine date of death values, tax basis issues. Assist in preparation of fiduciary income tax returns, preparation of gift tax returns/federal estate tax returns. Obtain all information necessary to establish accounts including documents, assets, beneficiary details, tax fillings and assisting in establishing investment objectives. Maintain accurate data on all client files together will full documentation. Monitor compliance matters and maintain compliance with all internal policies and procedures as well as with regulatory and legal requirements. In conjunction with the Portfolio Manager, assist in the coordination of investment needs for clients, including cash management and asset allocation choices. Proactively provide professional service to satisfy client needs. Identify and resolve client issues arising in the course of administration of an account. Assist in developing Trust Company services and products. Maintain communication with attorneys, CPAs, etc. for potential trust business. Have a general knowledge of bank products and the ability to introduce trust clients to bank services to support new business for the Trust Company and the Bank Perform tasks/projects/duties as assigned Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION and/or EXPERIENCE: Bachelor's Degree in Business Administration, Finance, or related field. JD or CPA preferred. Minimum 3-5 years background in Trust or related business E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran$34k-48k yearly est. 60d+ agoVenture Associate (Remote)
Vc Lab
Remote job
About Decile GroupDecile Group (******************** is transforming venture capital into a force for good. Through VC Lab - the world's leading venture capital accelerator - and DecileHub - our fund operations platform - we are working to launch 1,000 next-generation venture firms by 2025. We're on a mission to reduce the barriers of entry for next-generation investors to launch and grow meaningful early-stage investment firms. The RoleWe're hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You'll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.What You'll Do Serve as the primary contact for a portfolio of venture capital managers Understand each fund's stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support Track and manage interactions, follow-ups, and outcomes using our internal tools Identify opportunities to improve the fund manager journey and share insights across the team Learn continuously about the venture ecosystem and help improve our product and processes What You Bring 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company 1-2+ years in venture capital, fund administration, startup finance, or related ecosystem experience Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.) Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned Strong written and verbal communication; composed and professional on video calls and in high-stress moments High emotional intelligence, empathy, and follow-through Proactive and self-directed - you close loops Analytical and detail-oriented, with structured problem-solving skills Thrives in a globally distributed, fast-moving startup environment Bonus/Nice to Have Experience in accelerators, venture studios, or startup communities Familiarity with fund formation, LP reporting, or legal documentation workflows Multilingual or global perspective What We Offer The energy and growth of a fast-moving startup with a mission that matters - transforming venture capital for good Flexible remote work environment with team members across time zones Medical and dental coverage 401K benefits Flexible PTO and generous holiday schedule Exposure to the global venture ecosystem, working directly with fund managers launching firms around the world This is a great fit if you… Want to break into the venture capital industry at a startup! Want the ability to help change the world Want to work in a vibrant work environment with passionate and capable team members Want opportunities for personal growth and to level up in customer success Want to be the face of the company and work with emerging managers from all over the world How to Apply:If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submit your resume. Salary and benefits are commensurate with experience.$48k-100k yearly est. Auto-Apply 47d agoDirector of Operations (EOS Integrator)
BM Digital
Remote job
About the role: We're looking for a Director of Operations who thrives on turning vision into action. This role is the heartbeat of the agency - the person who ensures our big ideas don't just stay on paper but get executed with precision. You'll connect the dots between leadership and every department, build systems that keep the business moving, and create the accountability that drives growth. If you love building order out of chaos, streamlining processes, and being the go-to person who makes things work, this role is for you. About us: BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: A creator marketplace managing over 80,000 influencer partnerships monthly An AI-powered platform to streamline discovery, outreach, and whitelisting Proven playbooks in influencer marketing, paid media, performance creative, and CRO We're trusted by 100+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 70+ growth operators, analysts, and creatives manages over $200M in annual media spend and drives meaningful bottom-line impact for our partners. BM Digital is not just an agency. We're a scalable growth platform with a strong performance guarantee, a track record of results, and a culture built for A-players. Key Responsibilities Act as the EOS Integrator, ensuring strategy and execution are aligned across all departments. Develop, document, and enforce SOPs and operational systems to improve efficiency and scalability. Drive execution of company priorities, projects, and initiatives, ensuring deadlines and KPIs are met. Lead operational meetings, manage accountability structures, and ensure effective follow-through. Monitor business KPIs and scorecards, providing insights and reports to leadership. Identify bottlenecks and inefficiencies, proactively solving problems and improving processes. Ensure smooth cross-department communication and collaboration (marketing, sales, client success, finance, HR). Manage special operational projects and continuous process improvement initiatives. Requirements Proven operations management experience, preferably in a marketing agency, SaaS, or professional services. Hands-on experience with EOS / Traction and familiarity with the Integrator role. Strong background in process building, project management, and systems implementation. Excellent communication, organizational, and problem-solving skills. Ability to create structure, drive accountability, and lead cross-functional execution. Tech-savvy with experience using CRM/project management tools (ClickUp, Asana, Monday.com, HubSpot, or similar). Fluent in English (written and spoken). Available to overlap U.S. time zones. Additional details: This is a full-time, remote position Compensation for this position depends on the candidate's experience and location. Compensation package is between $80,000 and $300,000 per year (base + performance bonuses + equity).$87k-146k yearly est. Auto-Apply 6d agoSr Hubspot Solutions Architect
Provisions Group
Remote job
HubSpot Solutions Architect- *100% Remote *Contract with a strong potential to convert for the right candidate. *Please note: We are not able to engage with candidates requiring sponsorship through a third-party firm (C2C). About Provisions Group Provisions Group is a consulting and recruiting firm committed to serving others and creating meaningful impact in the IT community. We partner with organizations of all sizes to solve complex technology challenges, build strong teams, and deliver solutions that help businesses thrive. Our people-first culture, humility, and collaborative approach are at the heart of everything we do. Position Purpose This role serves as the strategic and technical lead for HubSpot engagements, responsible for designing, architecting, and advising on HubSpot solutions across multiple clients. The Solutions Architect is able to operate effectively at both the executive and tactical levels, translating business objectives into scalable HubSpot architecture and delivering hands-on configuration when needed. This is a trusted technical advisor position focused on delivering exceptional solutions that naturally deepen client partnerships and help expand the business over time. Must-Haves • Deep HubSpot experience across multiple hubs (Marketing, Sales, Service, Operations) • Proven ownership of end-to-end HubSpot architecture and implementation • Background in Marketing Operations, Sales Operations, or Revenue Operations • Ability to “speak executive” while also working confidently with tactical teams • Strong experience designing lifecycle stages, data models, workflows, and automation frameworks • Demonstrated ability to lead client conversations and guide solution decisions • Hands-on experience with HubSpot integrations (APIs, webhooks, native connectors) • Strong functional communication skills in client-facing environments Core Responsibilities • Lead HubSpot discovery, solution design, and architecture planning • Translate executive-level business objectives into tactical configuration and execution • Architect CRM objects, pipelines, roles, permissions, and governance structures • Build advanced workflow automations and RevOps processes across hubs • Develop custom properties, calculated fields, lifecycle models, and data structures • Implement and maintain integrations using APIs, webhooks, and native connectors • Support marketing, sales, and service teams with HubSpot process optimization • Create documentation, architecture diagrams, and decision records • Maintain data hygiene, sync rules, deduplication processes, and governance • Serve as primary technical lead on client calls, guiding roadmap and best practices • Identify areas for additional value through advisory insights and technical recommendations (not sales-driven) Preferred Skills • 3-7+ years of HubSpot architecture or implementation experience • HubSpot Certifications (CRM Implementation, Revenue Operations, Marketing Ops, CMS Developer, etc.) • Experience integrating HubSpot with Salesforce, Dynamics, ZoomInfo, Azure, or similar systems • Understanding of RevOps frameworks and go-to-market operational processes • Familiarity with CMS components (HTML/CSS/HubL) • Experience in consulting or professional services • Ability to troubleshoot workflow, sync, and configuration issues • Experience working in an Agile or sprint-based delivery model • Experience using HubSpot's native AI tools (e.g. Breeze AI / Smart CRM AI) - including data-enrichment, AI-driven automation, content generation, or CRM-intelligence features Soft Skills • Strong communicator capable of simplifying complex concepts • Operates independently with ownership and accountability • Collaborative partner with a team-oriented mindset • Proactive learner who adapts quickly to new features and platform changes • Confident working with executives while remaining hands-on when needed$100k-131k yearly est. 3d agoBusiness Development Manager
Benesch Law
Remote job
Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Business Development Manager in our Columbus office! This position is hybrid and has work from home flexibility. Position Summary: Do you enjoy working with professionals to assist them in developing and marketing their practice/industry groups? Do you like creating pitches and proposals for attorneys in order to assist them in developing and retaining clients and helping them to expand their practice area? Then the role of Business Development Manager may be the one you've been looking for! This role is perfect for the creative marketing professional who can see the big picture and wants to help develop a marketing tool that allows professionals to cross the finish line when attracting new clientele. The Business Development Manager works with the firm's Marketing & Business Development Department to identify opportunities, manage projects from start to completion, oversee initiatives and help drive revenue growth. This role entails a high level of attorney interaction and visibility, and requires strategic communication, adept writing skills, proactive and creative thinking, and proficient workload prioritization. Essential Functions: Manages the preparation of pitches and responses to requests for proposals from start to finish, including coordinating with attorneys on the strategic approach, writing and organizing content, working with designer to create pitch products, and delivering high-quality completed products by the deadline. Works with attorneys in planning, preparing for, and conducting in-person and virtual business development meetings with and presentations to current and prospective clients. Oversees aspects of business development-related efficiencies and processes, including experience collection system, relationship monitoring platforms, pipelines, and new CRM platform. Conducts competitive / market intelligence, produces reports for attorneys, synthesizes information into actionable summaries, and helps to delegate reports amongst team members. Works with the Director of Client & Business Development and coordinates with the Professional Development Department on internal business development programming for attorneys, from the ideas phase to implementation and follow-up. Facilitates and assists in business planning for practice and industry groups, firm initiatives, and individual attorneys; attends related meetings. Monitors marketplace activity and strategy; reports and makes recommendations to firm leadership and Practice Group Leaders. Helps with internal cross-selling of firm's capabilities across practice areas and offices by developing a deep understanding of individual attorney's practices and firm clients. Assists with client experience efforts, including leveraging client data to ensure an accurate picture of our relationships and continually identifying ways to develop clients. Creates, fosters, and maintains beneficial working relationships with external consultants in accordance with firm plans and objectives. Participates in the annual firm-wide marketing budget planning process and execution. May serve as the marketing and business development liaison for specific practice groups and industry groups as determined by the Chief Marketing Officer. May help produce firm-hosted business development events, including webinars, client training, networking receptions, and industry conferences. Assists with follow-up on such events and ROI tracking. Performs other duties as assigned. Confidentiality: Due to the nature of your employment, various documents and information, which are of confidential nature, will come into your possession. Such documents and information must be kept confidential at all times. Qualifications: The Business Development Manager must have a bachelor's degree in marketing, business administration, communications, or a related area. The Business Development Manager must have a minimum of 8 to 10 years of experience in business development or marketing roles, ideally in a professional services field (legal, accounting, financial), and at least three years of managerial experience. The candidate should have experience in business development strategy, pitch and proposal formation, creating and monitoring business plans, goal tracking, and sales pipeline management. Working knowledge of client relationship management software and MS Office software (Word, Excel, Outlook) is required. Must possess an exceptional attitude to meet the needs of internal and external clients. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities$120k-164k yearly est. 60d+ agoSenior Data Migration Consultant
Ridgeline
Remote job
Are you a detail-oriented consulting professional with a passion for delivering impactful software implementations? Do you excel at leading data migration projects, ensuring accuracy and integrity in every step of the process? Are you eager to collaborate with diverse teams to transform how investment management firms manage their operations? If so, we invite you to be a part of our innovative team. As a Data Migration Consultant at Ridgeline, you will be responsible for end-to-end functional implementations of the Ridgeline enterprise cloud software for investment management customers. At the intersection of investment management and technology, you will directly interact with both internal and customer stakeholders to define and deliver an agreed upon scope of services with an emphasis on data migrations. A consultative approach, innovative mindset, and collaborative spirit will be key as you build a track record of successful go-lives and make a meaningful impact on an industry primed for change. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you. The Impact you have Lead data conversion projects from inception to completion, ensuring data integrity, accuracy, and accessibility. Collaborate with the implementation team and customers to gather requirements, understand their client management, portfolio accounting and performance data needs. Perform data mapping, transformation, and cleansing activities to meet project specifications. Validate, troubleshoot, and resolve any variances between source data and Ridgeline system generated data during the data conversion process, providing technical support and guidance to customers. Coordinate closely with project managers and functional consultants to ensure dependencies are identified and accurately accounted for as part of the broader onboarding process. Partner with Data Science team to improve inefficient processes, enhance system automation, and improve accuracy. Understand and apply Ridgeline's value proposition and leverages our established implementation methodology to provide holistic solutions. Deliver accurate and timely responses to customers and the implementation team (verbal and written) related to data migration tasks. Contribute to department broader Customer Success initiatives to improve the onboarding experience. What we look for Bachelor's or Master's degree in Finance, Accounting, or Economics. 5+ years of experience within the investment management industry. Strong knowledge of financial instrument types, asset management industry, and data related workflows (reconciliation, data flows, and end user reporting). In-depth knowledge of portfolio accounting systems and performance measurement methodologies, including financial transaction types and asset classes (equities, fixed income, and FX). Strong communication and client-facing skills, with the ability to translate technical concepts to non-technical stakeholders. Strong experience in SQL, data integration ETL tools and MS Excel. Proven track record of managing complex data projects from planning through execution. Excellent problem-solving abilities and attention to detail. Ability to work independently and in team settings, managing multiple priorities under tight deadlines. Bonus Project management skills and/or experience leading successful implementations of enterprise SaaS solutions. Understanding of Agile principles and software development lifecycles. Experience coaching customers around tech stack, tooling, and processes. Comfortable working with Slack, JIRA/Confluence, and professional services applications such as Kantata. Basic understanding of AWS, APIs, and serverless technology. Chartered Financial Analyst designation a plus. About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America's Best Startup Employers.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $128,000-$153,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Remote$46k-57k yearly est. Auto-Apply 1d agoManager of Specialist Solutions Architecture, Payments
Stripe
Remote job
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of the solution offerings and understanding of customer's challenges. We partner with the core account team on opportunities, support revenue attainment, provide critical insights to our product and engineering teams to shape the roadmap, and enable and empower the broader GTM team. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our users view us as domain experts and trust our recommendations as they redesign their existing offerings and infrastructure to build with Stripe. These SSAs typically bring years of industry experience in the domain of the product they specialize in. Our team works closely with Product Account Executives and Solutions Architects to develop and execute on the opportunity strategy for Stripe's largest users including Enterprises, Digital Natives, and SaaS Platforms. At Stripe, managers grow teams and inspire them to do outstanding work. As the Manager for the Payments Specialist Solutions Architecture team, you will lead, build, and mentor a world-class pre-sales engineering team dedicated to Stripe's core payment products including Adaptive Acceptance, Adaptive Pricing, Authorization Boost, Connections, Disputes Prevention, Multi Currency Payouts, Radar, and Terminal. You will be a hands-on leader who loves coaching a team, diving deep into complex customer challenges, and has a strong product-focused mindset. This role requires excellent interpersonal skills to work cross-functionally as a trusted advisor to our product sales, account executives, partner, and professional services teams. Reporting to the Head of Specialist Solutions Architecture for Payments, you will lead your team from the front, drive revenue outcomes for our users, and act as a critical voice of the customer to our Payments product and engineering organizations. What You'll Do Lead, mentor, and grow a high-performing team of Payments Specialist Solutions Architects, fostering a culture of excellence, curiosity, and a relentless focus on the user. Attract, recruit, and retain top talent with deep payments industry expertise, building a diverse and impactful team. Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement. Act as a coach and technical escalation point, guiding your team through complex customer evaluations and competitive situations. Partner with sales leadership to strategize and execute on initiatives to drive and close high-value, complex opportunities related to Stripe's Payments solutions. Serve as a key advisor representing SA org point of view with the Payments Product leadership, sharing technical insights and market trends to influence business decisions. Build strong relationships with Product and Engineering teams to channel the "voice of the user," helping shape the strategic roadmap for Stripe's Payments products. Develop and scale enablement programs to empower the broader Solutions Architecture and GTM organization on Stripe's Payments offerings. Continuously monitor industry trends in the payments space-from authorization optimization and fraud prevention to point-of-sale innovation-and translate insights into impactful user engagement strategies. Serve as a company ambassador and payments expert at industry events, conferences, and in strategic customer meetings. Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration. Minimum Requirements Leadership Experience: 4+ years of demonstrated success leading and scaling high-performing Solutions Architecture, pre-sales, or other technical customer-facing teams. Domain Expertise: 8+ years of experience in a technical, customer-facing role (e.g., Solutions Architect, Technical Consultant) with deep, hands-on expertise in the payments ecosystem. Deep Payments Knowledge: A strong understanding of the entire payment lifecycle. You should have expertise in several of the following areas: Payment processing, authorization, and settlement. Card network rules and optimization strategies (e.g., authorization rate improvement). Risk, fraud, and dispute management (familiarity with tools like Radar is a plus). In-person payments, including EMV, POS hardware, and logistics (familiarity with Terminal is a plus). Global payment methods and multi-currency management. Technical Acumen: Strong technical background with a solid understanding of APIs, distributed systems, and modern software development practices. You are comfortable guiding a team that works directly with user engineering and product teams. Strategic & Commercial Mindset: A proven track record of partnering with sales teams to navigate complex sales cycles and drive revenue growth in a B2B technology environment. Excellent Communication: Outstanding written and verbal communication skills, with the ability to articulate complex technical and financial concepts to diverse audiences, from engineers to C-level executives. Customer Focus: A passion for customer success and a dedication to championing the voice of the customer to influence product direction. Bachelor's degree or equivalent Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.$86k-127k yearly est. Auto-Apply 1d agoPartner Inside Sales Representative (Remote)
Lakeshore Learning Materials
Remote job
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description The ideal candidate for the Partner Inside Sales Representative is enthusiastic about education with a consultative, solution-based approach to assisting customers. Primary focus on forging relationships and exceeding customers' expectations. The right candidate has an outgoing personality and thrives on working in a collaborative environment. Strong communication skills will be needed as this role spends most of the day on the phone building lasting customer relationships. This is a fast-paced and exciting sales role, and you will be tasked with growing new business and achieving sales quotas/daily activity goals. This role is fully remote, so candidates can be based anywhere in the US. A day on the job looks like this: Collaborates with Outside Sales team members to drive site-based customer outreach and key market penetration Organized, forwarding thinking, ability to create strong internal and cross-functional partnerships Securing new and repeat business by building strong relationships with key customers and stakeholders via virtual appointments and outbound phone calls Consistently meeting, if not exceeding, activity requirements on a regular basis. Partnering with schools and childcare centers on a regular basis to assess emerging and ongoing needs Hosting virtual product presentations designed to familiarize customers with proprietary services (Complete Classrooms , professional development, custom solutions, and more) Conducting online research to gather information pertaining to local, state and national trends and funding opportunities in early learning and elementary education Working with department leadership to form and modify sales strategies Partnering with outside sales, retail and our professional services group to support the needs of educators Identifying sales leads and collaborating with various members of the sales force to support the market Participating in weekly meetings with your team to discuss department initiatives and strategies Assisting team on special projects such as partnering with the outside sales force and participating in national and/or state campaigns Qualifications Got the skills and experience? Here is what we're looking for: Bachelor's degree Experience making high volume outbound sales calls in an Inside Sales and/or Outside Sales role is a huge plus Preferred qualifications include a strong track record of sales success within the EC and K-5 education sector and deep familiarity with the industry's dynamics and decision-making processes Strong work ethic, team player mentality, and ability to perform outstanding work from home Solid presentation skills and ability to speak to customer needs at all levels (teachers, administrators, directors) Highly coachable with an eagerness to learn and accept feedback Goal oriented and self-motivated with a personal desire to improve and succeed Experience with Salesforce is a plus Proficiency with Microsoft Office (Word, Outlook, Excel) preferred Top-notch written and verbal communication skills Excellent administrative and organizational skills Great attention to detail Additional Information And here's our end of the bargain! Hourly: $31.50-$34.62 Uncapped commission structure Paid leave for new parents to support work/life balance and family bonding Excellent medical/dental and vision coverage-EPO, PPO and HSA 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefit options-choose what you like, ignore the rest Generous employee discount on products At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you. To learn more about Lakeshore, visit ********************************* Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1$31.5-34.6 hourly 60d+ agoAssociate Director, Project Manager
DEPT
Remote job
WHY DEPT ? We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: The Associate Director, Project Manager, Adobe spearheads client-facing initiatives focused on implementing leading Experience Cloud solutions. This strategic role involves engagement at multiple levels with Internal Services, Sales teams, key customers, and Partners. Responsibilities include managing all facets of project planning: defining scope, creating detailed plans, measuring timelines, and allocating resources. The Manager works closely with the internal technical delivery teams throughout the hands-on implementation process. This position has a direct impact on revenue generation and requires continuous collaboration to ensure an exceptional Customer Experience. Success in this role hinges on the ability to multi-task, maintain proactive and efficient communication, escalate critical issues, and provide timely answers to clients. WHAT YOU'LL DO: Act as Lead Consultant on customer engagements that may involve multiple project teams from our client and customer organizations Clearly understand and communicate customer requirements and integration points in the context of the statement of work. Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs. Manage all day-to-day administrative activities of a given project from inception to closure. Accurately forecast revenue, profitability, margins, bill rates and utilization across projects. Maintain regular communication with both the customer and internal teams and constantly manage customer expectations. Achieve customer satisfaction through successful delivery of defined project scope. Compile customer requests and deployment issues, to provide a feedback channel into our core products. Act as the central client point of contact throughout the life of the project Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice Provide oversight for services engagements to ensure adherence to governance standards and support customer success Coordinate escalations across multiple teams, including sales, services, and product organization Identifies partnership opportunities and capitalizes on “add-on” sales opportunities across projects. WHAT YOU BRING: Must have experience with one or more Adobe Experience Cloud solutions - most preferred are AEM, AEP 5-7+ years experience as a project manager, including delivering enterprise-scale web applications or analytics implementations Experience in client facing project management in an agency or professional services environment Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist. Professional demeanor with a proven ability to lead diverse, multi-functional teams across an organization (e.g., within Adobe) and effectively communicate and influence senior client executives, including CMOs and CXOs. Expert in managing complex, high-traffic service launches and operations, demonstrating superb organizational skills and success in building and leading exceptional, often virtual, teams in ambiguous environments. Prior experience with the launch and operation of a highly available, high traffic internet or mobile service. Proven ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems. Solid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects is a plus. Ability to manage in an environment of ambiguity with diverse stakeholders. Ability to build strong relationships and generate opportunities for repeat business. Must be able to travel, up to 40-60% BS/BA Degree or equivalent experience Highly Desired: - One of the following certifications: Project Management Professional, Agile, Certified ScrumMaster, PRINCE2, or equivalent - Prior experience with Microsoft Dynamics and Workfront WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: Healthcare, Dental, and Vision coverage 401k plan, plus matching PTO Paid Company Holidays Parental Leave WE SUPPORT YOU BEING YOU: DEPT is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step. DEPT participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT is making to the world and we always have an open door for your ideas in making the world a better place. DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT DIVERSITY, EQUITY, & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. US Remote Range$94,500-$145,000 USD$94.5k-145k yearly Auto-Apply 1d agoSummer Internship
Lifewise Academy Support Center
Hilliard, OH
Job Description About Us Decades ago, our nation systematically removed Bible education from the public school day. LifeWise Academy is bringing it back. Under a little-known Supreme Court ruling, LifeWise empowers communities to provide Bible education for their public school students DURING SCHOOL HOURS. Tens of thousands of public school students attend LifeWise Bible classes each week. We believe released time is the greatest missed opportunity of the church in America to reach the next generation. But we want to change that and we need your help! About You You love Jesus. You love kids. You are going to change the world ... and you can't wait to get started! As a Summer Intern, you are energetic and dedicated, with a keen attention to detail, and the ability to communicate effectively. You are eager to expand your resume and build a network of connections within your desired field. Most importantly, you know this isn't just a summer job. It's a chance to launch your career. A chance to serve others. A chance to contribute in meaningful ways. And a chance to make a life-changing impact on students with the Gospel. About the Job We are looking for gospel-centered, results-driven and detail-oriented students to join our team as Summer Interns in the following focus areas: Hospitality Creative/Marketing Human Resources IT Communications Summer Interns will not only gain hands-on experience in their specific area but will also come together regularly as a group to learn from our leadership team across all departments, develop professionally, and build lasting connections. The program is designed to be engaging, collaborative, and enriching, providing interns with a well-rounded experience. These full-time and/or part-time positions will be based out of our headquarters in Hilliard, Ohio (just outside of Columbus). Responsibilities Provide professional services, under supervision of LifeWise Academy team member Participate in projects/initiatives designed to develop professional skills and expertise appropriate to the organizational needs of LifeWise Academy Interact directly with LifeWise team members, donors, and partners Complete miscellaneous duties as assigned Qualifications A mature personal Christian faith consistent with the LifeWise Academy Statement of Faith In pursuit of undergraduate or graduate degree Exceptional verbal and written communication skills Proficient in Google Workspace suite of tools and programs Salary and Benefits From $15-$20 per hour Retirement plan, including employer match Must undergo and pass a background check through LifeWise Academy.$15-20 hourly 11d agoSenior Implementation Consultant
Eclinical Solutions
Remote job
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: As a Senior Implementation Consultant, you will be responsible for liaising with our clients and internal stakeholders to align our client's clinical data strategy to tools and functionality within elluminate. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients' elluminate environment and expectations Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed Configure elluminate software to meet the client requirements Support elluminate training team in preparation of course materials and delivery of courses Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations Collaborate with Marketing to develop client specific case studies and share client success Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures Other duties as assigned Take the first step towards your dream career. Here is what we are looking for in this role. Qualifications: Bachelor's degree or higher preferred, analytic discipline a plus and/or equivalent work experience 5+ years of experience Pharmaceutical/Biotechnology/CRO Experience in a software development environment a plus Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting Understanding database concepts and ability to use data to optimize reporting, data mapping and programming Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau) Prior management and delivery of technical projects in a professional services environment is a plus Proficiency with clinical data review and analytics solutions required Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ****************************************************** eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Pay Range US Pay Ranges $116,000-$145,000 USD$116k-145k yearly Auto-Apply 23h agoChief Operating Officer, Defense Services
Skylights of Hawaii
Remote job
About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We're at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we'd love for you to join our growing team of public interest technologists. The work we do matters. About the job Since launching several years ago, our team has grown rapidly. We find ourselves in an exciting position to further deepen our partnerships within the government contracting space, to continue to attract and retain amazing teammates, and to scale our capacity to make an even bigger difference in the world. Currently, our company is organized into three main groups: Executive Office (sets and operationalizes the strategic direction of the company), Human Services (focused on clients such as the Centers for Disease Control and Prevention), and Defense Services (focused on clients such as the U.S. Air Force). As the Chief Operating Officer (COO) of our Defense Services business unit, you'll report directly to Skylight's Vice President (VP) of Defense Services and be responsible for shaping the business unit's strategic direction, managing the end-to-end operations, and driving results on a day-to-day basis. What you'll do Collaborate with the VP of Defense Services and other members of Skylight's executive team (e.g., CEO, COO, VP of Growth) in setting and driving the business unit's long- and short-term strategic direction Lead the execution of the business unit's strategic direction through activities such as organizational-wide goal setting, performance planning, operational planning, and performance management Manage and engage in the day-to-day operations of the business unit, such as overseeing the work of managers, ensuring our client delivery teams are performing at the highest levels, and troubleshooting a variety of issues as they arise Play a direct role in all aspects of growing Skylight's portfolio of defense services contract work with agencies such as the Air Force, Army, and Navy, including business development, opportunity capture, and bid & proposal Maintain ongoing visibility into the financial, operational, and performance health of the organization, including client projects, to facilitate proactive and sound decision-making Collaborate closely with Skylight's Executive Office, including the COO, to ensure that the business unit's operations align with the core operations of the company as a whole, including finance, accounting, legal, people ops, marketing, communications, growth, contract management, and information technology Build a diverse, inclusive, equitable, and performance-oriented culture, ensuring that team members thrive and organizational outcomes are met Build and maintain trusted relationships with key customers, partners, stakeholders, and vendors What we're looking for Minimum qualifications Experience in the defense services industry Ability to manage a multi-million-dollar profit & loss business, including multiple client engagements with multiple subcontractors Ability to sustain and grow a professional services business through business development, opportunity capture, and bid & proposal Strong understanding of how a professional services and government contracting business works Startup mentality, including a high degree of entrepreneurialism and resourcefulness Excellent general management and leadership skills Outstanding organizational skills, including attention to detail Excellent people management skills Experience building and managing high-performing teams Relentless commitment to diversity, equity, and inclusion Collaborative, supportive leadership style Excellent interpersonal and problem-solving skills Strong business acumen Superb written and oral communication skills Relentless commitment to excellence and quality in everything we do Strong understanding of business functions such as people ops, finance, marketing, business development, etc. Ability to collect, analyze, and derive actionable insights from financial, operational, and performance data Ability to serve as a coach/mentor to other leaders and managers Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients) Passionate about creating better public outcomes through great government services A mindset and work approach that aligns with our core values Ability to travel for work from time to time Nice-to-have qualifications Prior experience working in the civic tech space Experience working in a remote-team environment Don't meet 100% of the criteria but think you can do the job? We'd love to chat anyway! We're on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don't check every box. Other requirements All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. You must be legally authorized to work in the U.S. now and in the future without sponsorship. As a government contractor, you may be required to obtain a public trust or security clearance. You may be required to complete a company background check successfully. Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This is a fully remote position. Care package Salary The salary range for this position is between $170,000 and $240,000. Benefits Your well-being is important to us, so we focus on supporting you in a variety of ways: Medical insurance, dental insurance, vision insurance Short-term and long-term disability insurance Life and AD&D insurance Dependent care FSA, healthcare FSA, health savings account Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options Business development / sales bonuses Referral bonuses Annual $2,000 allowance for professional development Annual $750 allowance for tech-related purchases Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) Dollar-for-dollar charity donation matching, up to $500 per year Flexible, remote-friendly work environment An environment that empowers you to unleash your superpowers for public good Interview tips Visit our join page to learn more about how our interview process works. Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them. If you'd like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital. We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.$170k-240k yearly Auto-Apply 50d agoE-Billing Coordinator
Buchanan Ingersoll-Rooney
Remote job
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.$41k-52k yearly est. 25d ago