Software Support jobs near me - 121 jobs

This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management

The Network Administrator is responsible for managing, maintaining, and securing the organization's network infrastructure. This includes configuring network hardware and software, troubleshooting connectivity issues, optimizing performance, and ensuring compliance with cybersecurity standards. PRIMARY FUNCTIONS: Evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements. Troubleshoot and support network hardware and software Support VPNs, remote access, and cloud-based network services Collaborate with systems and cybersecurity teams to ensure network integrity Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Protects organization's value by keeping information confidential. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. SECONDARY FUNCTIONS (Optional section): Support IT Helpdesk escalated tickets Getting inbound calls when it's needed Provide technical support and training to end-users QUALIFICATIONS: Extensive LAN/WAN Experience & Knowledge Strong understanding of TCP/IP, DNS, DHCP, and routing protocols Network Design and Implementation Network Performance Tuning, Problem Solving, Strategic Planning Multi-tasking, Quality Focus, Coordination Technical Understanding Quick learner Technical Zeal Customer Service Skills Professionalism, Personal Integrity. Specific Technology Experience Requirements: Fortinet Firewalls HP Networking hardware and software Load balancers VPN experience Working Conditions: Full-time position, may require occasional after-hours maintenance Corporate office with standard working hours.

Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit comply.com The Role Comply is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our client's needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes. Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a “How Can I Help” mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, let's connect! This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization! Responsibilities: Perform set-up and configurations within the Comply platform to effectively activate new client accounts. Respond efficiently to customer inquiries and maintain exceptional customer satisfaction. Manage customer account activation implementations to ensure customer satisfaction and meet deadlines. Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform. Prioritize incoming customer support cases in a high-volume, fast-paced environment. Manage support case details in our case tracking system. Respond to customer questions, update clients on project status, and troubleshoot issues promptly. Collaborate daily with our Technical Support and Product Development teams to represent our customers' needs, both immediate and long-term. Manage multiple projects simultaneously, prioritize tasks, and reach deadlines. Provide efficient productivity and exceed client's expectations for support. Skills and Qualifications: Must be open to working multiple East Coast hour shifts including: East Coast Shift 1: 8AM(EST) -4PM(EST) Monday through Friday. East Coast Shift 2: 9AM(EST)- 5PM(EST) Monday through Friday. East Coast Shift 3: 10AM(EST)-6PM(EST) Monday through Friday. Bachelor's Degree with 0-3 years of work experience Must be open to work evenings, occasional weekends, and/or holidays. Major in Accounting, Finance or Economics is a plus! Excellent customer-facing and communication skills, both written and verbal. Ability to accurately analyze and interpret data. Exceptional organizational and time management skills. Superior troubleshooting, resolution, and analysis skills. Ability to perform complex tasks and prioritize multiple projects. Previous experience in a high-volume call environment and/or customer support role is a plus! Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus! To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit ******************************** COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers. To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit ******************************** Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

ControlUp creates an autonomous workplace where the day runs itself.We're a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters. The RoleAs an Enterprise Customer Success Manager, you will be given a portfolio of top tier accounts that require white glove treatment. These will include Fortune 50 companies, hospitals, and government agencies. You will manage the post-sale relationship with that customer from a customer service perspective and be responsible for ensuring their success and improved ROI with our product suite. You will be the primary quarterback for issues that occur and have access to any resource and/or subject matter expert you require from Support, R&D, Marketing, Management, etc. to ensure success of your customers.How You'll Spend Your Day Manage the full lifecycle of a portfolio of enterprise customers Identify potential expansion opportunities based on customer use cases Build and maintain close relationships with senior IT professionals managing highly complex environments and be their trusted advisor Through a consultative approach, guide your customers through how to optimize their experience with ControlUp, to get the highest ROI Work closely with sales, marketing, product, and other departments on customer requirements Be a customer advocate and the voice of the customer within ControlUp Understand customer use cases and work processes to provide the best guidance on how to optimize product usage and unlock the most value Your Experience and Qualifications Experience in an EUC or similar software company Startup / SaaS experience Critical thinker, generally curious, problem solver Proven experience in building customer relationships with multiple stakeholders in Fortune 50 companies Positive attitude and very customer-centric; always willing to put the customers' needs first Working knowledge of VDI - Citrix \ VMware virtualization solutions. Strong written and verbal communication skills; ability to clearly explain complex issues to both individual contributors and executives Some travel required Preferred Qualifications Experience with Outreach.io, Chorus, Salesforce, Slack, Splunk, Zoom, Google Workspace, and/or Filemaker Pro - an advantage Excellent organization, note-taking, project management, and time management skills Working knowledge of VDI - Citrix \ VMware virtualization solutions Preferred Experience in one or more of the following roles Customer Success Manager IT manager Software Sales Project Manager Sales Engineer/Consultant Software Support Customer Service Professional Services

About the Company Our confidential client is recognized as one of California's premier mechanical and plumbing contractors. With over 40 years of industry experience, they specialize in custom design, engineering, in-house fabrication, installation, building controls, and comprehensive maintenance and service for commercial HVAC and plumbing systems. Their commitment to quality and innovation has earned them a reputation as one of the most trusted names in the field. Proudly 100% employee-owned, they bring a collaborative and invested approach to every project. About the Role As a Service Account Executive, you will drive growth by selling preventative maintenance programs, supporting existing accounts, and pursuing new business. You'll manage a portfolio of commercial HVAC clients, build strong relationships, and deliver excellent customer service. The ideal candidate has 2-3 years of HVAC service experience, a hunter mentality, and thrives in a dynamic, remote work environment. Team meetings will be held at the corporate headquarters in Anaheim, and the designated territory for this position will be the Inland Empire. Responsibilities and Required Skills: Drive growth within the assigned territory through the sale of preventative maintenance services. Develop and generate HVAC preventative maintenance proposals using the company's software. Support and maintain existing client relationships through proactive engagement and by providing effective solutions. Communicate regularly with all accounts, with a particular focus on maintaining strong relationships with key accounts. Demonstrate strong teamwork skills as part of a collaborative sales team, while also excelling as a proactive, self-motivated individual. Participate in weekly and monthly team meetings, both virtually and in person. Candidates must be local to our Anaheim office. A minimum of 5 years of experience in HVAC is required. Skills Required: Proficient in verbal and written communication skills. Quick adoption of all software programs utilized in the day-to-day business & operations of the company. Computer proficiency in (Windows, MS Office, Excel, Outlook). Must be a great team player with the ability to lead by example and desire opportunity to grow. Must be highly organized. Benefits include the following: Base Salary (with Incentive Plan)- $80,000- $140,000 ESOP Medical and dental benefits 401k retirement plan Life Insurance Long-Term Disability Insurance FSA Paid holidays PTO

Job DescriptionPosition Description: ***Great Pay ****Supportive Team *****Fast-paced Industry ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full-time OR Part-time***********Inclusive Environment Phia Concept Salons offer salon teams the best of all worlds! Enjoy flexible schedules and competitive, experience-based pay. Benefits options include health insurance, dental and vision plans, and elite education programs. Hair Stylist responsibilities center around creating happy clients through excellence in consultation, providing hair services that meet the clients needs cutting and coloring hair, applying and recommending hair care, treatment and styling products, providing Moments of Pampering, supporting the team in accomplishing all of these goals with each client and performing assigned shop duties and responsibilities. Requirements: Must hold current Cosmetology License 6 to 20 years of experience High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software NOTE: If your application is successfully received, you will receive an automated email. Please check to make sure you received this message. You may have to check your spam or junk folder. Position Responsibilities: Updating books to reflect reality Keeping stylists on time Assist Guests with Products Service Enhancements Follow ups Formula histories Preconsults Courtesy contacts Google docs Phone Consultations Servicing Clients Performance Measurement: Retention - Ensuring that customers return to the salons Retail % - Ensuring that customers have all of the products they need New Request Guest - Encouraging new guest to experience the salon Services per Ticket - Ensuring the guest receive all of the services they need Knowledge, Skills and Abilities: Winning Behaviors, Competencies, and Skills - Winning behaviors including but not limited to: ability to work with others and a level of maturity and emotional intelligence. A Phia Concept employee should have communication skills, ability to handle challenging situations in real time, ability to navigate multiple types of personalities, drive for personal and professional development and an ability to take accountability. Personality and communication (soft skills): Interested in receiving regular and ongoing feedback on job performance, understands the necessity of providing regular feedback to co-workers of all levels, Solution focused, lifelong learning perspective, passionate about delivering world class customer service, empathetic, good listener Hard skills: shampoo, hair knowledge and experience, multi-tasking, follow instructions and resourceful finding information, computer and administrative skills, familiarity with google suite (drive, docs, sheets), proficient in state board sanitation requirements. Physical Requirements: Body position: Long intervals of standing are required for cosmetologists. Hands: Your hands will need protection from chemicals and continuous exposure to water and cleaning agents. Hand care products are recommended for all service professionals. Back: Minor back stress may be caused by long intervals of standing, sitting, or leaning. Please consult your physician or chiropractor if you have experienced back pain or stress in the past. Chemicals: As a cosmetologist, you will be required to work with many different types of chemicals. If you are currently having allergies or sensitivities to other chemicals, please consult your physician with a list of chemicals you will be exposed to. Sanitation: Communicable diseases can be easily transmitted from one individual to another. Special attention must be paid to yourself and your clients to avoid spreading any disease. Trade Tools: There are obvious hazards when working with sharp objects such as scissors, razors, clippers, etc., caution when handling such items. General Safety: On a daily basis use caution and common sense to avoid entering into any of the following situations: chemical burns, cuts and abrasions, excessive heat from the hair dryer, hot water, harmful vapors, or fumes, injury to the eyes, and physical injury resulting from spilled liquid. Additional Information: As a hair professional, you are a visual representation of our brand. You are also the first person a guest sees when they arrive and the last person they see before they leave. Our service providers must be put together, fashion-forward and polished.

Employment Type: Contract Business Unit: Manufacturing Systems Engineering Duration: 1+ years (with likely extensions and/or conversion to permanent) Posting Date: 09/17/2025 Pay Rate: $25 - $30/hour W2 Notes: Only qualified candidates need apply. Shift details: 6 AM to 6:30 PM 3 Key Consulting is hiring an Associate Engineer for a consulting engagement with our direct client, a leading global biopharmaceutical company. Job Description: In this role, you will provide technical engineering support on all system/equipment optimization strategies, upgrades, replacements, and modifications. You will evaluate and determine if utility systems, process maintenance, instrumentation/ calibration/electrical systems and technical cleaning systems are maintained in compliance with all applicable industry standards, regulatory standards and FDA standards in the Inspection and Packaging area in Non-Standard Shifts structure. Fully onsite New Albany, OH Shift details: Administrative shift 8am - 5pm M-F for approximately first 2-4 months 6pm - 6am thereafter (graves 15% shift differential) Why is the Position Open? Supplement additional workload on team Top Must Have Skills: Understanding in PLC, HMI, Computer Serialization, Packaging Equipment, Inspection Systems Experience with automation system hardware and software support, including installation, troubleshooting, machine breakdowns and preventative maintenance. Strong communication skills: verbal / written, collaboration, influencing, and facilitation. Day to Day Responsibilities: Take part in the coordination of tech support on engineering, regulatory, compliance, calibration, quality, microbial/environmental, technical cleaning, validation, electrical, and process automation issues. Assist during regulatory agency inspections. Provide technical support in response to the FDA and other regulatory agencies. Support cGMP validation of equipment and processes. Complete advanced maintenance activities or operate and monitor sophisticated plant support equipment in accordance with CFRs, cGMPs, SOPs, job plans, and company policies. Investigate complex issues or problems through the mentorship of experienced staff. Assist the team with maintaining an up-to-date working spare parts inventory system for equipment/systems. Evaluate the current maintenance procedures and assist in the changes to optimize the maintenance program troubleshoot and repair equipment/system failures. Interpret and review utility, process system/equipment, plumbing, ductwork plans, architectural, and HVAC P&ID's. Support Operations using Current Good Manufacturing Practices (cGMP). Support Operations in non-standard shifts that include weekends and/or holidays as determined by the business. Basic Qualifications: Bachelor degree OR Associate degree and 4 years of experience OR High school diploma / GED and 6 years of experience Employee Value Proposition: Unique industry opportunity Career growth Networking Interview process: Virtual meeting 2 interviews Can start interviewing immediately We invite qualified candidates to send your resume to **************************. If you decide that you're not interested in pursuing this particular position, please feel free to take a look at the other positions on our website ******************************* You are also welcome to share this opportunity with anyone you think might be interested in applying for this role. Regards, 3KC Talent Acquisition Team

Work from Your Home Office! Ideally, you reside in Tennessee, Alabama, Georgia, or Kentucky, for driving distance to TN office and meeting locations. Full-Time | Travel: Occasional team gatherings and conferences About You You are a tech-savvy accounting professional who thrives in customer-facing roles. You enjoy translating complex financial concepts into plain language and empowering others to succeed. You understand that setting up accounts correctly is not just a technical task-it directly impacts revenue, compliance, and peace of mind for campground operators. You are known for your attention to detail, your ability to juggle multiple priorities, and your calm presence in fast-paced environments. You enjoy working collaboratively, solving problems proactively, and making life easier for those you serve. Your background blends accounting expertise with technical troubleshooting and customer support. You are comfortable navigating software, reading between the lines of a support ticket, and guiding campground operators toward clarity and confidence. About the Role As a Customer Success Specialist - Accounting Systems, you will serve as a key member of our support rotation, acting as the first point of contact for customer inquiries via phone, email, and chat. You will own the accounting function within support, serving as the expert who ensures resolution without escalation. You will work directly with CampLife Pay, our integrated credit card processing system, assisting customers with reporting, reconciliation, and data retrieval. You will also help users understand journal entries, deferred revenue, and chart of accounts-always translating accounting terminology into user-friendly language. This is a remote role with occasional travel to team meetings and events. Ideally you reside within reasonable driving distance of Nashville or Chattanooga, Tennessee. Responsibilities A culture of continual learning, relational integrity, and meaningful impact Serve as support for accounting and technical inquiries Own the accounting function within customer support-the buck stops at your desk Guide customers through accounting setup, journal entries, and chart of accounts Troubleshoot issues related to CampLife Pay and credit card processing Recommend best reports for income, tax, and deferred revenue tracking Translate accounting terminology into plain language for campground operators Collaborate with internal teams to improve system functionality and customer experience Contribute to proactive training materials and documentation Maintain a high standard of responsiveness, clarity, and professionalism What You Bring Bachelor's degree in Accounting or related field (or equivalent experience) Two or more years in customer support, preferably in SaaS or technical environments Two or more years of accounting or bookkeeping experience Strong verbal and written communication skills Ability to manage multiple conversations and priorities simultaneously Experience with journal entries, revenue recognition, and compliance Familiarity with credit card processing systems (preferred) Experience in the camping or hospitality industry (a plus) A quiet, private workspace and high-speed internet What We Offer Competitive salary Competitive paid time off, including holidays and your birthday Medical, dental, vision, life, and disability coverage Employer contributions to employee-owned HSA, managed externally for flexible provider selection Retirement plan with company match About CampLife CampLife is a mission-driven software company that helps park operators simplify operations and create unforgettable experiences for their guests. As outdoor enthusiasts, we believe that reserving time in nature should be as seamless as booking a hotel. Since 2006, we have built one of the fastest-growing, cloud-based campground management platforms in the industry. Our software supports everything from reservations and payments to point-of-sale, accounting, and guest communication. We are a small, intentional team based in Tennessee, and we take pride in our work, our relationships, and our stewardship of customer success. If you value ownership, purpose, and meaningful impact, you may be a great fit for our team. Join Us If you are ready to help campground operators run smoother businesses and spend more time doing what they love, we would be honored to hear from you. Apply today and bring your accounting expertise to a team that values stewardship, simplicity, and service. Key Words: SaaS, Accounting Support, Customer Success, Technical Support, Remote Work, Credit Card Processing, Journal Entries, Chart of Accounts, Reservation Software, Revenue Recognition, Cloud-Based Software, Financial Systems, Tier 1 Support, Compliance, Data Reporting, Bookkeeping, Software Support, Hospitality Technology

Under the direction of the Director of Item Processing, the ATM Manager directs the daily operations of the ATM Operations and Support department. This position requires a holistic knowledge of the ATM ecosystem including but not limited to ATM Software builds, configurations, and deployments, ATM Monitoring, Software Distribution, ATM Security, and EFT / Transaction processing (Switch). The ATM Manager will be responsible for the ongoing activities of the ATM Department, will oversee the daily professional, technical, supervisory, and production aspects of the department. The ATM Manager will provide technical guidance to staff and will assist the Director of Item Processing with fulfilling compliance and risk management responsibilities within assigned areas of responsibility. The ATM Manager follows industry trends and developments and directs team members in researching and evaluating technologies that enhance and support strategic initiatives for ATM Services; Assists the Director of Item Processing in developing strategic plans and budgetary projections, and other planning and project activities relating to the department. The successful candidate should be a self-starter who can champion with minimal training and guidance. Essential Functions * Responsibilities of the position include: * Strategic Planning * Analyze, plan and assist in implementing technical department workflows and employee job duties - recommend restructure and realignment as needed to support growth. * Assist in defining and managing assigned delivery system budgets, area goals, objectives, policy, priorities and staffing support. * Monitors industry trends and recommends new products and services to benefit the bank customers. * Direct the preparation of ATM related reports. * Work directly with members, external persons and representatives of associated industries to evaluate and promote improved and expanded services in area. * Project Oversight * Coordinate Project Management for organizational projects relating to ATMs. * Identify and ensure adequate and appropriate resources are assigned to projects to ensure successful completion is achieved. * Supervise the coordination of new/redeployed ATM installations and security controls. * Responsible for new systems, software, etc. of assigned delivery systems. * System Maintenance * Will be on-call as scheduled to ensure assigned delivery systems are available 24 hours a day, 7 days a week, with minimal down time as it pertains to ATM Operations and Support. * Maintain solid understanding and working knowledge of security mechanisms, industry usage of PIN and card tracks, encryption, EMV, PCI, ADA requirements, and other industry related mandates or best practices. Also readily share with leadership team and assigned staff. * Assist in managing the maintenance and housekeeping of ATM facilities and equipment. * Manage and ensure business continuity/disaster recovery plans are maintained and tested for assigned delivery systems. * Vendor Management * Assist in vendor relationships including ATM balancing service, hardware servicing, software servicing, and third-party vendors and networks to support the banks ATM program and provide secure 24/7 service levels to include backup systems for business continuity as it pertains to ATM Services. * Coordinate with Risk Management to perform periodic vendor risk assessments. * Manage servicing and maintenance of assigned delivery systems with first- and second-line vendors. * Operations Management * Ensures all daily tasks within the assigned department are completed within the accepted time frames. Each task has a level of risk and importance attached to it. Responsible to have a thorough understanding of the high-risk functions within the assigned unit * Management of ATM cash to ensure adequate but not excessive cash levels at each machine. * Monitors workflow and makes recommendations to change work processes to enhance or streamline the outcome. * Periodically reviews written procedures for accuracy and provides updates as needed; develops procedures for new functions within the department. * Ensure checks received through ATMs are processed timely, balancing liquidity demands with processes that minimize risk effectively as it pertains to ATM Services. * Directs and coordinates reconcilement of general ledger accounts for products and assigned functions. Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education Bachelor's Degree Business, Technology or related field Preferred Work Experience 6 - 8 years Experience managing an ATM fleet of 200 plus, preferably in Banking or Financial Services., inclusive of working with ATM networks. 6 - 8 years Cash Vendor Project Management and ATM Settlement 3 - 5 years Banking or Financial Services 3 - 5 years Managing or supervising people (onsite and remote) 2 - 3 years Working with and Creating Data reporting related to ATM availability, transaction volumes, location needs, etc. X 3 - 5 years Overall project management, including managing simultaneous projects yearly Additional Knowledge, Skills and Abilities Strong analytical, research and problem-solving skills. Strong project management, planning, organizational, and time management skills Advanced proficiency with MS Office (Excel, PowerPoint, Outlook, Word) Strong data collection and review skills. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. About CentsCents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to the local business. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! About The RoleAs the Software Support Team Lead, you'll be the driving force behind the day-to-day success of our Support organization at Cents. You'll lead a team of dedicated Software Support Specialists focused on helping laundromat operators and garment care businesses thrive through our platform. This role combines people leadership, technical problem-solving, and process improvement-you'll coach and develop the team, oversee escalations, and partner closely with Engineering, Product, and Operations to ensure our customers get quick, effective, and empathetic support. This position is ideal for someone who thrives in a fast-moving environment, loves mentoring others, and isn't afraid to dive into the details to find the root of a problem. You'll play a central role in shaping the customer experience, driving operational excellence, and helping Cents continue to set the standard for industry-leading support.Key Responsibilities Lead, coach, and develop a team of Software Support Specialists to deliver fast, empathetic, and technically accurate customer support. Manage daily team operations, including queue monitoring, prioritization, and resource allocation to ensure SLAs and quality metrics are consistently met. Act as the primary point of escalation for complex technical issues, collaborating with Product and Engineering teams to identify root causes and long-term solutions. Partner with cross-functional teams (Engineering, Product, Operations, Billing) to communicate recurring issues, streamline workflows, and improve platform stability. Analyze team performance and customer feedback to identify patterns, improve processes, and influence roadmap priorities. Develop and maintain documentation, internal training materials, and troubleshooting guides to enable faster onboarding and continuous learning. Drive accountability for customer satisfaction metrics (CSAT, time-to-resolution, and first-response time) and ensure the support team consistently exceeds expectations. Contribute to the culture of excellence and curiosity by encouraging experimentation, collaboration, and a solutions-first mindset. Qualifications Creative, persistent, and possessing a dynamic personality. Comfortable and adaptable to a fast-paced, scaling startup environment. Quick to adapt and a strong advocate for collaborative teamwork. Tech-savvy with proficiency in internal tools and efficient customer communication management. Proven ability to manage and prioritize multiple tasks and projects simultaneously. Hands-on experience with CRM (Customer Relationship Management) and/or ticketing systems, customer support processes, performance metrics, and escalation management is a significant advantage. Bonus points for experience with Point-of-Sale (POS) systems, payment platforms, or related SaaS tools used in business operations. About Us There's a Laundry List of Why You'll Love Working at Cents!We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at. We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times. We are students - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to diversity and tight knit community - We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Benefits and PerksWe offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point. - Competitive salary- Equity- Unlimited PTO and paid holidays- Remote-first with offices in New York City and San Francisco- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability- 401(k)- Work-from-home and commuter benefits- Laundry allowance to support our customers' businesses- Comprehensive training, learning, and development programming- Access to hundreds of discounts and rewards from renowned vendors, including deals on health & wellness, travel, dining, auto insurance, and so much more! Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions). Also please note that we will never ask for money or sensitive financial information. If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at ********************* and we can confirm this for you.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: Join our team at Hims and Hers Health, Inc. (Hims & Hers) as an IT Operations Engineer. We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus on developing and providing hardware and software support as well as security and communication throughout the facility. Your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable. You should be a forward thinking, innovative individual driven to identify updated tactics to traditional and/or complex problems. This role is onsite at our Ohio facility and will report to the Director of Technology Operations. You Will: Communicate well and work closely with the management team to ensure the needs of the facility Uphold a customer-first approach to IT and interface daily with employees Ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health Maintain essential IT operations, including operating systems, security tools, email systems, laptops, software, and hardware related to operations Implement security policies and procedures to keep our systems and employees safe Evaluate system security in compliance with SOX and HIPAA Work with cross-functional partners to find efficiencies and execute improvements to our internal systems Build and maintain SOPs, best practices, hardening documentation, and other internal reference documentation Follow standards and best practices set in place by Security and Engineering leadership Assist with development of Disaster Recovery play books and operational implementation Perform technological audits (config and best practices) on a scheduled annual cadence Proactively evaluate and implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance Excellence in cross-functional collaboration with multiple technical and non-technical teams and departments Ability to clearly communicate with any organizational unit Participate in on-call rotations, reflecting our commitment to patient well-being Performs other duties as assigned You Have: Bachelor's degree in Computer Science, Information Systems or relevant work experience (preferred but not required) 4-6 years of IT experience Experience operating successfully within a high growth and fast paced environment Expert in proposing, implementing, configuring, and testing solutions to complex business critical problems Experience with label printer and scanning technology (Zebra, Sato Etc.) Experience with user-centric customer support, including strong technical knowledge of Mac OS X and Windows Familiarity with Cisco Meraki, Cisco Catalyst (security appliance, managed switches, wireless access points, and cameras) Familiarity with server environment, Installing, configuring, and operating Excellent communications skills both verbal and written Strong creative and analytical thinking with a high attention to detail Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

at Dealer Spike Technical Support Specialist Tier I Essential Duties and Responsibilities Provide first level technical support to external customers for LeadVenture software applications, including proprietary software, email and website support. Sign into the phone queue and take calls, emails and chat sessions as assigned and respond to customer requests in a timely and accurate manner. Manage (triage) incoming requests from both internal and external parties. Effectively troubleshoot requests that are unclear or do not include enough details. Facilitate workflow for more complex tasks which require graphical updates and/or advanced development work. Initiate, update, track and close tickets through work order system within standard timelines. Complete and maintain all required paperwork, records, documents and tech support logs according to established procedures. Recognize, document and alert the supervisor of trends in customer calls and issues. Recommend process improvements. Perform additional responsibilities as assigned. Qualifications Education and Experience: Minimum of high school diploma. Minimum of 2 years computer and software service experience in a fast-paced business environment. Minimum of 1 years supporting software applications for external customer via phone chat and email in technical help desk environment. Skilled in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.). Documented experience with HTML, CSS, and JavaScript. Demonstrated ability to work inter-departmentally to accomplish objectives. Ability to understand customer problems and know when to ask clarifying questions. Ability to identify analyze and solve complex problems related to LeadVenture applications. Ability to describe technical information in a way that a nontechnical person can understand. Strong writing skills in preparing instructions, email responses. Fluent English. Desired Experience: Associates degree or some college experience in a technical area. High capacity to learn and adapt to changing technologies and service requirements. Basic understanding of DNS records and domain names. Basic understanding of Windows folder and registry structure. Bilingual would be helpful.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: Reporting to the Manager of Pharmacy Operations, the Pharmacy Operations Specialist is primarily responsible for supporting the pharmacy utilization management programs, processing prior authorization requests, and providing pharmacy-related customer service to internal and external parties. In addition, the Operations Specialist will support the day-to-day operations of the pharmacy program as needed. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: Receive, process, and review all prior authorization requests received through fax, phone, or electronic prior authorization systems in accordance with all regulatory and accreditation requirements Properly apply clinical policy criteria to the review of prior authorization requests Review and interpret member's eligibility, claim history, and Pharmacy Program information using the PBM claims software to provide information to both internal and external clients via telephone or email Interprets medical and pharmacy data and accurately enters information into system according to regulatory and NCQA accreditation requirements Communicate determinations to members and providers via incoming and outgoing telephone calls, fax notifications, and letter notifications Responsible for analysis and issue resolution as it pertains to the administration of the formulary and benefits Provide pharmacy-related customer service to both internal and external parties Process pharmacy authorizations utilizing PBM real time online claims adjudication software Support new clinical program implementation Serve as a liaison to Member Services and other internal clients for real-time support on pharmacy benefit interpretation, Pharmacy Policy interpretation, and plan design interpretation Other responsibilities as needed Qualifications: Education: Minimum of a High School diploma or equivalent required Associate or Bachelor's degree preferred Experience: Two or more years of experience in a professional or pharmacy setting Previous experience in a managed care environment preferred Prior customer service experience preferred Competencies, Skills, and Attributes: Excellent Customer Service skills Prior experience assisting members and/or providers with telephone inquiries Strong organizational, problem solving, communication, and interpersonal skills Excellent written and oral communication skills required Must have strong data entry and attention to detail in building cases Must be able to multitask and be results oriented About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Posting Details Posting Details Instructions to applicants Submit letter of interest, curriculum vita, transcripts, contact information for three references. PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes and curriculum vitae do not take the place of this required information. Job Title Graduate Assistant-Department of Energy Midstream Critical Manufacturing Industry Cybersecurity Hub Location Remote Department Criminal Justice Job No. G98278 Posting Date 04/24/2025 End Date 08/31/2025 Until Filled Yes Appointment Date Salary $1,250 monthly Required Enrolled in a Sul Ross MS program. Preferred Bachelor's degree in a related field. Experience in conducting research and/or analysis on cybersecurity issues. Strong writing and communication skills. Ability to work independently and collaboratively in a remote work environment. Complete tasks with minimal supervision. Learn new skills as necessary. Comfortably operate Microsoft Office software. Support students, faculty, and administration in a positive professional manner. Ability to work 20 hours per week. Experience in engaging with Oil & Gas industry stakeholders is a plus. Primary Responsibilities Participate in the research on the Midstream Industry Cybersecurity issues. Produce research papers, Op-Eds, policy briefs, and reports that contribute to the understanding of Cybersecurity issues in the Oil & Gas industry. Collaborate with other researchers to develop policy and training materials. Participate in webinars, conferences, and other public forums to present research findings and engage with stakeholders. Provide commentary and insights on Cybersecurity topics in Energy Security for media and public inquiries. All graduate assistants will coordinate with a faculty mentor to guide and direct activities. Other Information An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at ******************************** The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling ************ or emailing ******************* About SRSU Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students. From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals. For more information about how we're strategizing for the future, I invite you to visit **************** Applicant Documents Required Documents * Resume * Letter of Intent * Transcripts Optional Documents * Letter of Recommendation (1) * Curriculum Vitae * Letter of Recommendation (2) * Letter of Recommendation (3) * Transcript 2 * Transcript 3 * Transcript 4 Supplemental Questions Required fields are indicated with an asterisk (*).

Enterprise Sales Director (North America) Are you a true sales hunter ready to take on the Oracle & SAP support market? Do you thrive in high-stakes deals, outmanoeuvring competitors, and closing business that changes the game? If you've got the drive to win in a fiercely competitive space, and want to earn uncapped commission, we want to hear from you! __________________________________________________________________________________________ About the role: We're looking for an Enterprise Sales Director to spearhead new business growth in the third-party support market for Oracle & SAP across North America. This isn't about managing accounts or inheriting clients - this is pure, ground-up sales in a high-growth sector. We're scaling rapidly in North America, and we need proven closers to lead the charge. If you've worked in the third-party support industry or have experience selling alternative support solutions to Oracle and SAP clients, now's your chance to dominate the market! What you'll be doing: As an Enterprise Sales Director, you'll be: Owning and expanding the Oracle & SAP third-party support market across North America & Canada Building relationships with C-level executives and IT decision-makers Selling a cost-saving alternative to Oracle & SAP vendor support, showing clients the power of independence Closing complex, high-value deals in a competitive space Working independently - no management track, just pure sales! What we're looking for: To thrive in this role, you should have: 5+ years success in Enterprise sales, ideally in third-party software support A demonstrated ability to consistently beat quota in a competitive market A hunter mindset - you build pipelines from scratch and close net-new logos The ability to navigate complex enterprise sales cycles and win big deals Experience in selling independent support solutions (for Oracle & SAP is a bonus). Interview process: Our hiring process is designed to be efficient and transparent. Here's what to expect: Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role Hiring Manager Interview - Your chance to showcase your skills, experience, and ask us any questions about the role and team Team Interview - Get to meet with other team members, dive into the exciting projects you'll be working on, and experience the collaborative energy that drives our success! Final HR Interview - A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. Salary and Benefits: We offer a competitive salary and a comprehensive benefits package, including: Competitive Salary Medical, Dental, and Vision coverage 401K retirement savings plan Length of Service Awards - Including additional annual leave, bonuses, and paid sabbaticals Remote Working Model - Work in a way that suits your lifestyle and enhances your productivity Employee Assistance Program (EAP) - 24/7 confidential support and counselling services Employee Development - A personalized competency framework with training opportunities to advance your career Perkbox Perks - Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose About Support Revolution: At Support Revolution, we help organizations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you're ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution! For more details, click here. (Note: Support Revolution does not accept unsolicited CVs from agencies.) By submitting your application, you consent to Support Revolution processing your personal data in accordance with our , and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Systems Analyst *Must have healthcare EMR experience (for example, Carelogic or Epic). The Systems Analyst is responsible for providing support to end users on new features, basic use of EMR system. Provide level one EMR ticket triage and execution, escalating when necessary. Troubleshoot issues as reported in tickets from end users. Monitor escalated tickets for resolution to increase one's own level of expertise. Coordinate with Business Analysts and Director to onboard new services and locations. Assist Director in special projects. Assist Analyst in special projects. Testing of changes made in certification system as directed. Monitoring of production site for quality assurance as directed. Documentation and logging of all system changes. Complete required trainings and mandatory training hours. Other duties as assigned. Location This role is remote, but some ideal locations would include PA, VA or SC. Highly prefer eastern time zone candidates. May need to travel to corporate office at times for meetings 1-2 times a year. Education and Requirements Associate's degree in business, Computer Information Systems or related field and/or comparable experience in the field. Two or more years of experience with software support and implementation. Two or more years in the healthcare industry. Experience with Carelogic and Methasoft helpful Position Benefits Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Automation Maintenance Technician (6PM to 6AM) What you will do Let's do this. Let's change the world. At Amgen, we are committed to being science-based and follow a continuous learning approach to advancing science, driving discovery, and igniting innovation that works to help reduce disease. It is in this context that we endorse an inclusive and diverse workforce that helps drive scientific innovation and problem solving, leading to better scientific solutions that benefit both patients and society. Based in New Albany, Ohio, the site of Amgen's new advanced product assembly and packaging plant. In this role you will provide technical engineering support on all system/equipment optimization strategies, upgrades, replacements, and modifications. You will evaluate and determine if utility systems, process maintenance, instrumentation/ calibration/electrical systems and technical cleaning systems are maintained in compliance with all applicable industry standards, regulatory standards and FDA standards in the Inspection and Packaging area. The work schedule for this role will be a first shift schedule (Monday through Friday, approximately 6:30 am to 3:00 pm) for 2-4 months and then move to a 12 hour PM 2-2-3 shift schedule. As the facility moves into operation, the successful incumbent will be expected to join a shift team structure working to support coverage across Amgen's 24-hour operations. These shift structures can be a great opportunity to better support individual work/life priorities in Non-Standard Shifts structure. Responsibilities: Take part in the coordination of tech support on engineering, regulatory, compliance, calibration, quality, microbial/environmental, technical cleaning, validation, electrical and process automation issues. Assist during regulatory agency inspections. Provide technical support in response to the FDA and other regulatory agencies. Complete advanced maintenance activities or operate and monitor sophisticated plant support equipment in accordance with CFRs, cGMPs, SOPs, job plans and Amgen policies. Investigate complex issues or problems through the mentorship of experienced staff. Assist the team with maintaining an up-to-date working spare parts inventory system for the equipment/systems the team. Evaluate the current maintenance procedures and assist in the changes to optimize the maintenance program, trouble shoot and repair equipment/system failures. Interpret and review utility, process system/ equipment, plumbing, ductwork plans, architectural, and HVAC P&ID's. Support Operations in Non-Standard shifts that includes weekends and/or holidays as determined by business. Additional Qualifications/Responsibilities What we expect of you We are all different, yet we all use our unique contributions to serve patients. The automation professional we seek will possess these qualifications: Basic Qualifications: Bachelor's degree Or Associate's degree and 4 years of Technical Engineering experience Or High school diploma / GED and 6 years of Technical Engineering experience Preferred Qualifications: Educational background in Mechatronics, Computer Science, Electronic Engineering Technology, Computer Engineering or Electrical Engineering Understanding in PLC, Computer Serialization, Packaging Equipment, Inspection System SCADA/PLC Control System experience in Pharmaceutical, Medical Device or Biotechnology Industry Other Automated Control Systems to be supported are: Siemens and Rockwell HMI's, Cognex Vision System, Sensor and Systech Serialization Experience with automation system hardware and software support, including installation Excellent organizational, project management, problem solving and technical writing capability Strong communication: verbal / written, collaboration, influencing and facilitation MS Office: Word, Excel, Power Point What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. . Salary Range 92,338.00 USD - 102,365.00 USD

Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions. Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do. Orbital is looking for others to join our team to continue activating our purpose and embrace our values. Orbital Engineering is seeking a highly qualified full stack Web Software Developer to expand the development team that build applications to solve business workflow inefficiencies and provide cutting edge solutions to our clients. This role will lead development projects and work toward developing a larger corporate software service platform. This is a fulltime, fully remote position within the United States. Responsibilities: • Design, develop, and maintain secure cross-platform web applications • Manage application-related relational databases • Participate in full application lifecycle (concept, design, build, deploy, test, and release) • Collaborate with the development team utilizing scrum/agile processes and industry standard tools • Produce technical design and end-user documentation • Write clean, readable, and maintainable code that integrates with necessary internal and external system endpoints • Adhere to Orbital standardized software development practices & processes • Work with clients to scope project requirements and provide solutions to client needs Requirements: • Minimum of 3 years of professional development experience • Experience in designing professional UI web applications using HTML/HTML5, CSS/CSS3, jQuery, JavaScript, AJAX, PHP, React, Bootstrap, and SQL Databases. • PHP experience is required. • Strong communication and project management skills • Lightweight service-oriented architectures (REST) • Using APIs to consume and generate JSON • Linux web hosting environment with LAMP stack experience • Test-driven design/development + Automated unit testing • Using versioning tools such as, Git-hub, Stash, Sub Version, or CVS • Experience working with relational databases and writing SQL • Bachelor's Degree or relevant experience in lieu of degree. • Preference for candidates based locally near an Orbital office. Travel Requirements: • Minimal for training and corporate team meetings. Orbital Engineering, Inc. has provided worldwide professional engineering and consulting services since 1969. Our commitment to quality, responsiveness, and attention to detail has earned us the reputation as a leading provider of engineering and design services. A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package including medical, dental, vision, prescription drug, 401(k), and supplemental insurance. Orbital Engineering, Inc. is an Equal Opportunity Employer, EEO/AA/M-F-V-D. Orbital Engineering, Inc. seeks diversity among its employees. Reasonable accommodations may be made to enable individuals to perform the essential job functions. #LI-Remote

Runwise is looking for a Marketing Data & Analytics Manager who is highly motivated, results-oriented, and passionate about building products that customers love. Runwise (**************** is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc.) in 6000+ buildings throughout the US. Runwise's unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise's technology takes the equivalent of 50,000 cars worth of carbon emissions off the road each year. Runwise has offices in New York and Boston but is a remote-first product/engineering company, and has been since its creation. We're on a mission to make every city radically more affordable, sustainable, and healthier. By combining sustainability + technology, we focus on outcomes over outputs, continuously improving and pushing boundaries. Join Team Runwise and help us drive real, measurable impact. Responsibilities will include, but are not limited to: Build, manage, and optimize dashboards and reporting frameworks (e.g. for funnel metrics, channel performance, ROI) Perform analysis on marketing campaigns (paid, email, content, webinars, events) to identify drivers of growth, waste, and opportunities Model, forecast, and report on demand gen pipeline, attribution, and budget allocation Monitor funnel metrics and lead quality, iterate to improve conversion rates Segment audiences and perform cohort analyses to inform personalization, experimentation, and retention strategies Design and support A/B tests, attribution models, multi-touch models, incrementality, and holdout experiments Collaborate cross-functionally to embed data-driven decision making across marketing, growth, and sales Define and standardize key definitions, metrics, and data governance to ensure alignment and consistency Who you are: 3+ years of marketing / demand generation / growth analytics experience Strong SQL skills for querying, joining, aggregating, etc. Advanced proficiency in Excel / Google Sheets Experience with business intelligence tools (Looker, Tableau, PowerBI, etc.) Experience working with marketing tools / ad platforms / attribution systems (e.g. Google Analytics, FB Ads, HubSpot, Marketo, etc.) Strong analytical mindset, attention to detail, ability to explain complex results to non-technical stakeholders Comfort working in ambiguity, with evolving models and data constraints Excellent communication skills, ability to present to leadership Salary: $120,000-$150,000 (varied on experience and market rate) What you believe: No job is too small. Sincerity builds trust. Setbacks fuel progress. Efficiency is vital. Benefits: Medical, dental, and vision insurance HSA & FSA options Paid Parental Leave Access to Talkspace & Health Advocate Flexible PTO Commuter Benefits 401K Company-paid life insurance Voluntary supplemental life insurance Free in-office lunch on Wednesdays Hybrid work environment Summer Fridays Monthly L&D Series Employee Resource Groups (e.g. DEIB Committee, Run Club) This is an excellent opportunity to join a fast-growing company, one of the true leaders within energy efficiency in the Northeast. You will be surrounded by talented people, including working very closely with our co-founder and sales leader. Your success will also make a tangible impact.