Sonesta Hotels jobs in Raleigh, NC - 38 jobs

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR * 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. * Schedules events, programs, and activities, as well as the work of others. * Monitors the inflow of ordered materials and the maintenance of current materials. * Conducts china, glass and silver inventories. * Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. * Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. * Investigates reports and follows-up on employee accidents. * Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). * Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. * Enforces proper cleaning routines for serviceware, equipment, floors, etc. * Enforces proper use and cleaning of all dish room machinery. * Ensures all food holding and transport equipment is in working order. * Ensures compliance with all applicable laws and regulations. * Ensures compliance with food handling and sanitation standards. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Ensures and maintains the productivity level of employees. * Serves as a role model to demonstrate appropriate behaviors. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Celebrates successes by publicly recognizing the contributions of team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees. * Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. * Strives to improve service performance. * Solicits employee feedback. * Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service * Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. * Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Recruits, interviews, selects, hires, and promotes employees in the organization. * Trains employees in safety procedures. * Provides feedback to individuals based on observation of service behaviors. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Ensures property policies are administered fairly and consistently. * Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. * Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday *Hourly Employees only*

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25196463 **Job Category** Property Leadership **Location** Residence Inn by Marriott Raleigh Crabtree Valley, 2200 Summit Park Ln, Raleigh, North Carolina, United States, 27612VIEW ON MAP (********************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Expiration Date:** 01/24/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, Crabtree RI LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000446 Salary: $80,000-$90,000/year based on experience Department: Property Leadership Location: Residence Inn by Marriott Raleigh Crabtree Valley (2200 Summit Park Lane, Raleigh, NC 27612) Division: Crabtree RI LLC Hours Per Week: 40 General Manager Residence Inn Raleigh Crabtree Valley is seeking an experienced and hospitality-driven General Manager to lead our all-suite, extended-stay Marriott property located in the heart of Raleigh's premier shopping and business district. We're looking for a hands-on leader who understands the balance between long-term guest relationships, exceptional service delivery, and strong financial performance. The ideal candidate will bring a business-minded approach, a passion for guest satisfaction, and the ability to cultivate a positive, high-performing team culture. What You'll Do Lead day-to-day operations of the Residence Inn Crabtree, ensuring alignment with Marriott brand standards and company operating procedures. Drive performance across guest satisfaction, occupancy, extended-stay business mix, revenue management, and GOP targets. Oversee department leaders and ensure all associates receive proper training, coaching, and developmental support. Hire, develop, and retain high-quality team members while maintaining a positive and collaborative workplace. Produce and analyze financial and operational reports, working closely with Corporate teams to ensure accuracy and accountability. Partner with the Sales team to grow corporate, long-term stay, group, and relocation business within the Raleigh market. Actively engage in outside sales calls and maintain strong relationships with nearby businesses, hospitals, retail partners, and local organizations. Conduct regular property inspections to uphold top-tier cleanliness, maintenance, and safety standards expected of a Marriott extended-stay hotel. Manage budgets, forecasts, labor controls, purchasing, inventory, and expenses with disciplined financial oversight. Maintain compliance with Marriott brand requirements, local regulations, and employment laws. Lead a strong service culture through daily communication, recognition, and consistent follow-through. Serve as Manager on Duty when required and step into operational tasks to support the team when needed. About You: 3-5+ years of General Manager experience within Marriott or another major hotel brand; extended-stay experience highly preferred. Proven track record delivering strong financial results and outstanding guest satisfaction scores. Ability to lead, motivate, and develop teams across all hotel departments. Strong operational knowledge of suite-style hotels, housekeeping operations, and long-term guest needs. Skilled in revenue management, budgeting, labor planning, and financial analysis. Excellent communication, relationship-building, and problem-solving skills. Proficiency with MS Office and Marriott systems such as MARSHA, Opera/CI, Micros, and applicable reporting tools. A hands-on, visible leadership style; approachable, supportive, and dedicated to high service standards. Hospitality degree or F&B background is a plus. About Us: Residence Inn Crabtree is an all-suite hotel designed for travelers who seek space, comfort, and the convenience of home. Located steps from Crabtree Valley Mall and minutes from downtown Raleigh, the hotel offers spacious suites, complimentary breakfast, Food and Beverage outlets, Bar and Market with Catering services in meeting room space, a fitness center, and thoughtful amenities tailored to extended-stay guests. We pride ourselves on providing warm, reliable service and building lasting relationships with our long-term business and leisure guests. Perks & Benefits That Put You First: Quality healthcare options to keep you feeling your best Paid holidays & plenty of PTO-because balance matters Exciting bonus opportunities for high performers IRA eligibility to help you build your future We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic. _This company is an equal opportunity employer._ frnch1

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: -Make sure all work orders are completed in a timely manner -Implement preventative maintenance programs for the property/equipment -Know and adhere to hotel/franchise and ZMC Hotels standards -Oversees all staff in maintenance department -Knowledge of fire alarm and evacuation procedures -Tests and maintains water content of swimming pool and whirlpool in accordance with hotel/franchise standards and local Health Department Codes -Maintain parts and supplies inventory, advising General Manager on items needed -Inspects, maintains, and cleans outside grounds, including parking lot, curbs, and landscaping -Inspect and maintain elevators -Knowledge of OSHA procedures and training -Repair furniture and structures such as cabinets, tables, chairs, windows, bed frames, etc. -Does painting, touch-up painting, and finishing of furniture and building -Checks electrical systems such as refrigerator controls, phone systems, televisions, movie systems, key systems, HVAC units and lighting making repairs as necessary -Checks and makes repairs on general plumbing systems such as pipelines, toilets, tubs, sinks, whirlpools, and drains -Solicits bids from contractors, discuss with General Manager, and oversee any work done -Complete a weekly maintenance log -Maintain a clean and attractive work area, uniform, fellow employees, and person -Maintain and test all life safety systems -Must be responsible for the security of guests, fellow employees, and hotel assets. -Must be CPR certified, SDS trained, and completed AWAIR program -Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel and service to the guests. - All duties must be carried out in a safe manner. -Be flexible and adaptable to the changes that will occur to your job -Employee must treat everyone with dignity and respect. -Keep confidential the business functions of the company including, but not limited to, financial /status, customer/guest information, employee issues, etc. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday *Hourly Employees only*

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Do you like folding sheets, towels, and other linens? This position includes washing, drying, inspecting, and folding all things linen. You will be the backbone of the housekeeping department. If you enjoy washing, drying, and folding laundry this is the job for you. Responsibilities: Sorts all linens and treats stains. Loads soiled laundry into washers; adds specified cleaning agents. Sorts and folds or hangs clean, dried items. Maintains the inventory of all cleaning supplies and communicates needs to supervisor. Maintains all laundry equipment and informs supervisor as to any maintenance needs. Follows all company policies including safety policies and procedures. Qualifications: Must be able to lift up to 30 pounds on a consistent basis. Must be able to work quickly. Must be able to work well with others. Must be able to multi-task. Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday

Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions. Accountable for coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Banquet Culinary Teams * Supervises and coordinates activities of cooks and workers engaged in food preparation for property banquets and events. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Ensures and maintains the productivity level of employees. * Supervises banquet kitchen shift operations. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Leads shifts while personally preparing food items and executing requests based on required specifications. Ensuring Culinary Standards and Responsibilities are Met for Banquet Events * Estimates daily Banquet Event Order production needs. * Coordinates banquet production and plating with the Executive Chef, Sous Chef and Banquet Maitre'd. * Recognizes superior quality products, presentations and flavor. * Plans and manages food quantities and plating requirements for all banquet functions. * Maintains food preparation handling and correct storage standards. * Ensures compliance with all Food & Beverage policies, standards and procedures. * Assists the Executive Chef and Purchasing Manager with banquet menu planning and food purchasing. * Develops banquet, seasonal and specialty menus for catering customers. * Knows and implements brand's Safety Standards. * Ensures compliance with all applicable laws and regulations. * Follows proper handling and right temperature of all food products. * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Checks the quality of raw and cooked food products to ensure that standards are met. * Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Strives to improve service performance. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. Maintaining Culinary Goals Associated with Banquet Events * Sets and supports achievement of goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Supports procedures for food & beverage portion and waste controls. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. * Participates in employee progress discipline procedures. * Participates in training staff on menu items including ingredients, preparation methods and unique tastes. * Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Attends daily Banquet Event meetings to review culinary requirements. * Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations and Budgets * Researches and analyzes new products, pricing and services of competition. * Assists in apprising property of all groups that will impact property operations. * Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution. * Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards. Managing Profitability * Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. * Creates opportunities to upsell during event planning. * Assists in managing department controllable expenses to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service * Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Ensures employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations * Assists in the ordering of F&B supplies, cleaning supplies and uniforms. * Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. * Supports and supervises an effective monthly self inspection program. * Operates all department equipment as necessary and reports malfunction. * Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. * Encourages and builds mutual trust, respect, and cooperation among team members. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Celebrates and fosters decisions that result in successes as well as failures. * Communicates areas that need attention to staff and follows up to ensure understanding. * Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Serves as a role model to demonstrate appropriate behaviors. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Takes proactive approaches when dealing with guest concerns. * Sets a positive example for guest relations. * Stays readily available/ approachable for all guests. * Reviews comment cards and guest satisfaction results with employees. * Responds in a timely manner to customer service department request. Additional Responsibilities * Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. * Analyzes information and evaluates results to choose the best solution and solve problems. * Performs hourly job function if necessary. * Extends professionalism and courtesy to team members at all times. * Comprehends budgets, operating statements and payroll progress report. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary We want the friendliest and happiest in this position! The shift starts around 6 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied. Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge all arriving guests. Be aware of guests needs; assist in providing a pleasant experience. Promote and educate guests on all breakfast options available per brand standards. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in $250 bonus for you and a referred associate DailyPay: access to your already earned wages before payday

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Its time to clean! Replenishing supplies in guest rooms, changing linens, and disinfecting are some of the responsibilities we will be asking of you. If you like to be in a fun and fast-paced environment- we are the place for you. We ask that you make our guests' stay as comfortable and enjoyable as possible, and we would like to make your job environment the same. This position allows you to work solo or with a small group of awesome individuals while still being a part of a bigger team. Responsibilities: Cleans showers, toilets, and sinks Replenishes toiletries, soap, lotion, paper products Clean guest laundry washer/dryer, table, mop floor as needed. Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner. Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner. Report and deliver lost & found items to the appropriate office/ department. Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests. Qualifications: Highly organized. Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds. Strong Guest Service Skills Must have attention to detail and be customer service oriented. Ability to communicate satisfactorily with guests, management, and co-workers. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Upward mobility and opportunities for growth within the company

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday *Hourly Employees only*