How to hire a student services coordinator

How to hire a student services coordinator, step by step

Here's a step-by-step student services coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a student services coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new student services coordinator
• Step 8: Go through the hiring process checklist

What does a student services coordinator do?

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1. Identify your hiring needs

   The student services coordinator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A student services coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, student services coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of student services coordinators.

   Type of Student Services Coordinator	Description	Hourly rate
   Student Services Coordinator	School counselors help students develop academic and social skills and succeed in school. Career counselors assist people with the process of making career decisions by helping them develop skills or choose a career or educational program.	$14-26
   Student Recruiter	A student recruiter is in charge of developing strategies to recruit potential students for graduate or undergraduate programs at colleges and universities. Although the extent of their duties depends on their institution of employment, it typically includes developing promotional materials such as PowerPoint presentations and brochures, participating in college fairs and similar gatherings to represent the institution and reach out to students, handing out contact information, answering inquiries, and communicating with high schools... Show more	$13-27
   Student Worker	Student workers are students who are employed while also enrolled at the university. They usually work in a department or college where they handle different tasks... Show more	$9-16

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Student Services
   • Customer Service
   • Financial Aid
   • Phone Calls
   • Community Resources
   • Alumni
   • Professional Development
   • Support Services
   • Coordinators
   • SEVIS
   • Colleges
   • Academic Support
   • Front Desk
   • Event Planning

   Check all skills

   Responsibilities:

   • Maintain and correctly manage confidential information in accordance to FERPA regulations.
   • Work extensively with PeopleSoft and ReportMart computer programs.
   • Determine transferable credits and place them against require prerequisites for admission and degree completion.
   • Provide backup support for admissions and registration functions requiring knowledge of appropriate PeopleSoft applications and automate registration systems.
   • Help facilitate learning in a small group or one-on-one settings and encourage development of proper organization and study habits.
   • Aid veterans in having a smooth transition from service back to college.

   More student services coordinator duties

3. Make a budget

   Including a salary range in your student services coordinator job description helps attract top candidates to the position. A student services coordinator salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a student services coordinator in Arizona may be lower than in Massachusetts, and an entry-level student services coordinator usually earns less than a senior-level student services coordinator. Additionally, a student services coordinator with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average student services coordinator salary

   $41,385yearly

   $19.90 hourly rate

   ---

   Entry-level student services coordinator salary

   $30,000 yearly salary

   Updated December 14, 2025

   Average student services coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$55,989	$27
   2	Virginia	$52,553	$25
   3	District of Columbia	$52,397	$25
   4	Alaska	$52,314	$25
   5	Maryland	$51,992	$25
   6	Pennsylvania	$49,987	$24
   7	New York	$49,134	$24
   8	Illinois	$45,702	$22
   9	Nebraska	$45,404	$22
   10	Washington	$43,668	$21
   11	Ohio	$42,338	$20
   12	Oregon	$41,515	$20
   13	Wisconsin	$41,180	$20
   14	Colorado	$40,812	$20
   15	Texas	$39,744	$19
   16	Montana	$39,225	$19
   17	Michigan	$38,403	$18
   18	North Carolina	$36,366	$17
   19	Alabama	$35,929	$17
   20	Florida	$35,655	$17

   Average student services coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Strategic Education	$56,075	$26.96
   2	Columbia University in the City of New York	$54,488	$26.20	35
   3	Northwestern Polytechnic University	$53,486	$25.71
   4	Stanford University	$52,982	$25.47	12
   5	Yale University	$52,590	$25.28	8
   6	SUNY Empire State College	$51,566	$24.79
   7	Northeastern University	$51,470	$24.75	9
   8	University of California-Berkeley	$49,799	$23.94
   9	Oregon Health & Science University	$49,416	$23.76	10
   10	Harvard University	$48,737	$23.43
   11	Binghamton University	$48,252	$23.20	5
   12	Rensselaer Polytechnic Institute	$48,119	$23.13	2
   13	Univ Of Colorado-Colorado Spgs	$47,585	$22.88
   14	Mount Sinai Health System	$46,289	$22.25	24
   15	Stanford Health Care	$46,287	$22.25	9
   16	Loyola Marymount University	$46,263	$22.24	12
   17	University of Colorado Boulder	$46,091	$22.16	3
   18	University of Washington	$46,065	$22.15	16
   19	Harris Health System	$46,027	$22.13
   20	Ross Institute	$45,550	$21.90

4. Writing a student services coordinator job description

   A good student services coordinator job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a student services coordinator job description:

   Student services coordinator job description example

   We are seeking energetic, service, and career-oriented people to join our growing company. The right candidate for this position will be responsible for serving as the first point-of-contact for customers, responding to inquires/requests, resolving customer issues, and delivering excellent service primarily through inbound phone calls. PERFECT job for working parents, empty nesters, college students, and recently graduated high school students!
   About Altius Most people have a job. Our team has a mission. Most people are employees. We are mentors. Most people TRADE their time for money. We INVEST our time in those we serve. Most people seek to elevate themselves. Our mission is to elevate our clients and team members. Most people expect a raise based on tenure. We reward excellence, not existence. Most people work for someone else’s gain. We work as one and win together. Most people make WIDGETS…and frequently change JOBS. We make a DIFFERENCE…and frequently change LIVES.
   Meaningful, mission-driven work does change lives. It doesn’t maximize profits, impress investors, or help anyone get-rich-quick. Our mission is immense. The barriers to our success are numerous. The work is hard—and there’s a lot of it. Most folks simply won’t like it here. If you’re fighting for your piece of the pie, you can probably get a bigger bite elsewhere.
   Inspired Work. Never Woke. We’re drawing a line in the sand. We do not bow to woke or politically correct ideology. We are an equal-opportunity employer. Around here, those words mean we will hire you (or fire you) based on your character and talent; never your gender or skin color. We will never coerce you to speak allegiance to any political or sociological fetish, left or right. We celebrate Christmas. And Hannukah. And Ramadan. We can be different, but we must always be respectful. We live the truth that all people are created equal. We look beyond what divides us; we focus on what unites us.
   Win or lose, we are beholden to no one. We don’t participate in corporate welfare. We refused millions of dollars in PPP funds, and we won’t be taking government subsidies or handouts in the future. We make a profit. Every. Single. Year. This small margin is our lifeblood, it is our primary tool for growth, and we defend it by honoring every dollar. We don’t go into debt. Ever.
   Freedom Lovers Gathering... We are grateful. We are blessed. After God and family, freedom is our greatest endowment. Nothing we achieve could be done without personal freedom, a free market system, and the safeguards of our inspired Constitution. We love America and never back down from her defense. Yes, these are fighting words…but we have courage.
   Some folks will find our ideals repulsive, and that’s okay. If you are one who finds them attractive, please apply today, we’d like to get to know you better.
   OUR MISSION We’re on a mission to elevate the character, behavior, and performance of all students and team members through the consistent application of eternal truths and proven scientific methods.
   Elevate… your learning your performance your career your life.
   
   Responsibilities · Answer incoming customer service phone calls and emails in a friendly, professional manner, providing accurate and prompt responses to customer needs. · Provide problem identification and resolution, with proper escalation of calls as needed. · Perform other related duties as required and assigned.
   Qualifications · Willingness to work 4 – 6 hours per day / 20 – 28.5 hours per week · Must be able to manage inbound calls and messages each day · Must possess a positive attitude and be a team player · A good understanding of quality customer service principles is necessary for this position · Meet all company goals for Quality Assurance and Customer Service · High school diploma or equivalent · Must have the desire to help others and problem solve in a fast-paced environment · Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.
   EOE : Altius Test Prep does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right student services coordinator for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your student services coordinator job on Zippia to find and recruit student services coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting student services coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new student services coordinator

   Once you've selected the best student services coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new student services coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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