Systems administrator jobs in Duluth, GA

Employment Type: 6+ Month Contract-to-Hire Compensation: Up to $55/hour W-2 or $62/hour 1099/IC Conversion Salary: up to $120k Work Authorization: U.S. Citizen or Green Card Holder only Clearance: Ability to obtain Public Trust (sponsored after start; process ~4 weeks) Benefits (W-2): Medical, dental, vision, LTD/STD, HSA/FSA, term life, supplemental health (e.g., Aflac), and 401(k) On-Call: Part of a light rotation (approx. twice per quarter) Job Summary We are seeking an experienced Windows Systems Administrator to support mission-critical federal programs within a secure environment in downtown Atlanta. This fully onsite role focuses on administering, maintaining, and securing enterprise-grade Windows Server infrastructure. The ideal candidate brings deep expertise in Windows Server (2016-2022), Active Directory, GPOs, DNS/DHCP, and scripting with PowerShell or PowerCLI. Experience managing hybrid backup environments (such as CommVault Metallic) and ensuring compliance with federal security standards (CIS, NIST, DISA STIGs) is strongly preferred. Responsibilities Administer, maintain, and secure Windows Server environments (2016-2022). Manage and optimize Active Directory, GPOs, DNS, DHCP, and certificate services. Develop and maintain PowerShell and PowerCLI scripts for automation and troubleshooting. Perform operations and maintenance tasks, including OS patching, updates, and performance tuning. Manage hybrid cloud backup solutions using CommVault Metallic or similar. Administer IIS, Windows Server Failover Clustering (WSFC), and related components. Support system hardening and compliance with CIS, NIST, and DISA STIG frameworks. Document configurations, operational procedures, and maintenance activities. Collaborate with engineering and security teams to ensure system availability and security. Mentor junior administrators and share best practices. Required Skills & Experience 7+ years of IT experience focused on Windows systems administration. Expertise with Windows Server (2016-2022), Active Directory, DNS/DHCP, and TCP/IP networking. Strong scripting skills using PowerShell. Proven experience managing hybrid backup environments such as CommVault Metallic. Active Microsoft certification required (one of the following): Windows Server Hybrid Administrator Associate, Identity and Access Administrator Associate, or Cybersecurity Architect Expert. Ability to obtain and maintain a Public Trust clearance. Excellent troubleshooting, communication, and documentation skills. Must be able to work 100% onsite in a secure federal facility. Nice to Have Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field. Experience with VMware, Hyper-V, or other virtualization platforms. Familiarity with federal or DoD security standards and processes. Experience with WSFC clustering, IIS, or other automation frameworks.

Title: WebEOC / EOC Application Administrator Duration: 06+ months Rate: $56.62/hr. W2 Interview: Web Cam Only The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. Position Overview The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams, end users, and external partners to ensure dependable EOC system operations. During Georgia emergency activations, the position may require extended or flexible work hours. Key Responsibilities WebEOC Administration • Administer and maintain Juvare WebEOC V10 for daily operations and system stability. • Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs. • Manage users, positions, roles, permissions, and overall access provisioning. • Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings. • Develop, update, and troubleshoot boards, including code adjustments and design enhancements. • Move boards and system configurations between environments through imports/exports. • Maintain clear documentation of configuration changes, system updates, and operating procedures. Integration & Technical Support • Configure and support GIS integrations for both cloud and on-premises WebEOC environments. • Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools. • Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations. • Provide support for plug-ins, mapping tools, custom workflows, and other system integrations. Communication & Notification Tools • Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels. • Support users with Teams-based communication workflow setups during activations and day-to-day operations. EOC Application Support • Provide support for additional EOC related systems such as Rave and other alerting tools. • Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance. • Deliver user training and documentation for WebEOC and related platforms. Operational Support • Work extended or irregular hours as needed during emergency operations. • Assist with other assigned state applications or technical projects beyond core EOC systems. • Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness. Required Qualifications • Hands-on experience administering Juvare WebEOC V10. • Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs. • Strong understanding of user provisioning, incident configuration, roles, and positions. • Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar). • Experience with GIS integrations and the ArcGIS API. • Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams. • Ability to work with vendors and technical service providers to implement business requirements. • Experience with both cloud and on-premises WebEOC environments. • Strong troubleshooting, communication, and customer support abilities. Preferred Qualifications • Experience with EOC communication platforms such as Rave Alert. • Background in emergency management, public safety, or government operations. • Familiarity with API integrations, scripting, or basic database concepts. • Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations. Work Environment • Standard business hours with flexibility based on operational needs. • Extended or nonstandard hours during emergency activations. • Ability to work independently and as part of a cross-functional emergency operations team. Education/Experience: •Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience. Skill Required / Desired Amount Candidate Response Software Development Required 7 Years .NET software development Required 5 Years JavaScript Required 5 Years Web Based Application Deployments and Debugging Required 5 Years ARC GIS/Application Integration Required 2 Years GIT and TFS Nice to have 2 Years

Interview Type: Webcam Interview Only The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams, end users, and external partners to ensure dependable EOC system operations. During Client emergency activations, the position may require extended or flexible work hours. Required Qualifications: Hands-on experience administering Juvare WebEOC V10. 7 years of experience in Software Development. 5 years of experience in .NET software development. 5 years of experience in JavaScript. 5 years of experience in Web Based Application Deployments and Debugging. 2 years of experience in ARC GIS/Application Integration. 2 years of experience Nice to have in GIT and TFS. Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs. Strong understanding of user provisioning, incident configuration, roles, and positions. Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar). Experience with GIS integrations and the ArcGIS API. Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams. Ability to work with vendors and technical service providers to implement business requirements. Experience with both cloud and on-premises WebEOC environments. Strong troubleshooting, communication, and customer support abilities. Preferred Qualifications: Experience with EOC communication platforms such as Rave Alert. Background in emergency management, public safety, or government operations. Familiarity with API integrations, scripting, or basic database concepts. Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations. Education/Experience: Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.

The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams, end users, and external partners to ensure dependable EOC system operations. During Georgia emergency activations, the position may require extended or flexible work hours. Key Responsibilities WebEOC Administration Administer and maintain Juvare WebEOC V10 for daily operations and system stability. Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs. Manage users, positions, roles, permissions, and overall access provisioning. Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings. Develop, update, and troubleshoot boards, including code adjustments and design enhancements. Move boards and system configurations between environments through imports/exports. Maintain clear documentation of configuration changes, system updates, and operating procedures. Integration & Technical Support Configure and support GIS integrations for both cloud and on-premises WebEOC environments. Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools. Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations. Provide support for plug-ins, mapping tools, custom workflows, and other system integrations. Communication & Notification Tools Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels. Support users with Teams-based communication workflow setups during activations and day-to-day operations. EOC Application Support Provide support for additional EOC related systems such as Rave and other alerting tools. Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance. Deliver user training and documentation for WebEOC and related platforms. Operational Support Work extended or irregular hours as needed during emergency operations. Assist with other assigned state applications or technical projects beyond core EOC systems. Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness. Required Qualifications Hands-on experience administering Juvare WebEOC V10. Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs. Strong understanding of user provisioning, incident configuration, roles, and positions. Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar). Experience with GIS integrations and the ArcGIS API. Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams. Ability to work with vendors and technical service providers to implement business requirements. Experience with both cloud and on-premises WebEOC environments. Strong troubleshooting, communication, and customer support abilities. Preferred Qualifications Experience with EOC communication platforms such as Rave Alert. Background in emergency management, public safety, or government operations. Familiarity with API integrations, scripting, or basic database concepts. Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations. Work Environment Standard business hours with flexibility based on operational needs. Extended or nonstandard hours during emergency activations. Ability to work independently and as part of a cross-functional emergency operations team. Education/Experience: •Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience. Required/Desired Skills SkillRequired /DesiredAmountof Experience Software Development Required 7 Years .NET software development Required 5 Years JavaScript Required 5 Years Web Based Application Deployments and Debugging Required 5 Years ARC GIS/Application Integration Required 2 Years GIT and TFS Nice to have 2 Years

The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and ongoing support of Juvare WebEOC V10, while also preparing the organization for its future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises environments and works closely with internal stakeholders, end users, and external partners to ensure reliable Emergency Operations Center (EOC) system performance. During emergency activations, the administrator may be required to work extended or flexible hours to ensure continuity of operations. Key Responsibilities WebEOC Administration Administer, configure, and maintain Juvare WebEOC V10 for daily operational readiness and stability. Lead and support planning, testing, and migration efforts toward Juvare WebEOC NexUs. Manage users, positions, roles, permissions, and overall access provisioning. Configure incidents, system processes, notifications, plugins, and system settings. Develop, update, and troubleshoot WebEOC boards, including code adjustments and UI improvements. Migrate boards and configurations between environments via imports/exports. Maintain comprehensive documentation of system changes, procedures, and updates. Integration & Technical Support Configure and support GIS integrations for both cloud and on-prem WebEOC deployments. Utilize the ArcGIS API for mapping services, geospatial data layers, and situational awareness tools. Partner with Juvare Professional Services and vendors to translate operational needs into technical solutions. Provide support for plug-ins, mapping tools, custom workflows, and additional integrations. Communication & Notification Integrations Assist with Microsoft Teams notifications, alerts, and communication workflows integrated with WebEOC. Provide user support for Teams-based communication during both daily operations and activation periods. EOC Application Support Support additional EOC-related systems, including Rave Alert and other notification platforms. Offer real-time troubleshooting and workflow guidance during emergency activations. Deliver end-user training and create documentation for WebEOC and related systems. Operational Support Work extended or nonstandard hours as needed during emergency operations. Assist with other state applications, systems, or technical projects as assigned. Collaborate with emergency management teams, IT staff, and stakeholders to ensure operational readiness. Required Qualifications Hands-on experience administering Juvare WebEOC V10. Experience supporting or participating in migrations to WebEOC NexUs. Strong understanding of user provisioning, incident configuration, roles, and permissions. Experience with WebEOC board creation, editing, troubleshooting, and front-end code updates (HTML, JavaScript, etc.). Experience with GIS integrations and the ArcGIS API. Familiarity with plug-ins, notifications, mapping tools, and communication integrations such as Microsoft Teams. Ability to collaborate with vendors and technical service providers to implement business requirements. Experience with cloud and on-premises WebEOC environments. Strong troubleshooting skills and excellent communication with both technical and nontechnical users. Preferred Qualifications Experience with EOC communication systems such as Rave Alert. Background in emergency management, public safety, or government operations. Familiarity with APIs, scripting, or basic database concepts. Experience with .NET development or working in Visual Studio Code for board-related scripting. Experience using source control tools such as Git or TFS. Education & Experience Bachelor's degree in Computer Science, Information Systems, or a related field AND 6 years of relevant experience, or an equivalent combination of education and professional experienc

As an End User Support Technician with technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes Break-fix support for Laptop, desktop, tablets and associated hardware peripherals IMAC support including large scale/bulk office moves/re-stack activities (all moves) Support for Operating System, Windows and MAC, MS Office suite and other business application Proficient imaging devices using SCCM or Intune Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries Support for the Mobility devices (IOS/iPhone/IPads) VIP and home-based office (HBO) user support Manage the ticket queue in ServiceNow system and ensure they are resolved and closed within the defined service level maintenance Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support -- Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: ************ Ext: 144, Email: ******************************* Website: raasinfotek.com

Job Title: WebEOC / EOC Application Administrator Contract: 6+ Months About the Role: We're seeking an experienced WebEOC / EOC Application Administrator to manage and support Juvare WebEOC V10 and assist with migration to WebEOC NexUs. This role involves system administration, configuration, integration, and user support for both cloud and on-prem environments. Flexibility for extended hours during emergency activations is required. Key Responsibilities: Administer and configure WebEOC V10; support migration to NexUs. Manage user roles, permissions, incidents, and boards (HTML/JavaScript). Integrate GIS using ArcGIS API; support plug-ins and mapping tools. Assist with communication workflows (Microsoft Teams, Rave Alert). Provide training, documentation, and real-time support during activations. Required Skills: Hands-on WebEOC V10 administration; migration experience preferred. Strong knowledge of board development and troubleshooting (HTML, JavaScript). GIS integration experience (ArcGIS API). Familiarity with cloud/on-prem WebEOC environments and communication tools. Excellent problem-solving and customer support skills. Preferred: Experience with Rave Alert and emergency management systems. API integrations, scripting, .NET development basics. Education: Bachelor's in Computer Science or MIS + 6 years relevant experience. Regards, Ashish Lal | Talent Acquisition Manager Charter Global Inc | ***************************** Email: ************************* LinkedIn: ASHISH K LAL | LinkedIn One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

Type: Contract-to-Hire (3 months → Full Time) Salary: $85,000 Restrictions: No C2C, No 3rd Parties, No Sponsorship, No Relocation The Telecommunications Administrator supports and manages corporate communication systems with a primary focus on Microsoft Teams Voice. This role handles telephony operations across all locations, supports legacy VOIP systems until fully migrated, and manages corporate mobile devices and carrier relationships. A strong customer-service mindset and hands-on technical expertise are essential. Key Responsibilities Support, maintain, and administer Microsoft Teams Voice across all company locations. Provide technical support for Teams Voice migrations, upgrades, and configuration changes. Maintain existing telephony/VOIP systems until fully replaced by Teams Voice. Collaborate with Systems & Operations, Network Ops, and Service Desk teams to ensure high-quality service. Respond promptly to telecommunication issues and outages. Monitor and optimize telephony environments for stability and performance. Administer corporate mobile devices: activations, deactivations, reporting, and carrier relationships. Ensure operation of paging systems and various SIP devices when required. Work collaboratively with all IT teams and business stakeholders. Deliver exceptional customer service and communication. Perform additional duties as assigned. Required Qualifications 5+ years in Communications / VOIP systems 3+ years with Microsoft Teams Voice 3+ years with Microsoft O365 3+ years supporting mobile devices Strong understanding of telecommunications (voicemail, paging, alarms) Excellent customer service and communication skills Strong critical thinking, troubleshooting, and problem-solving abilities Effective organizational and time management skills Preferred Qualifications Subject matter expertise in Teams Voice administration & rollouts Experience with RingCentral Knowledge of QoS, Route Redistribution, Policy Routing, Multicast 2+ years working with Teams, Skype for Business, Enterprise Voice/Unified Communications (SBC, VoIP, PBX) Experience supporting large-scale infrastructure projects Experience with Active Directory and multi-vendor hardware/software Strong knowledge of Microsoft server operating systems

Job Title: Linux Server Administrator / SME Job Type: Full Time Experience: 10+ years We are seeking an experienced Linux Server Administrator / SME. The primary responsibility will be managing Active Directory domain join/unjoin operations for Linux servers, ensuring connectivity and stability across multiple data centers. This role requires strong expertise in Linux environments and troubleshooting domain-related issues. Key Responsibilities: Execute domain join/unjoin operations for Linux servers during AD migration. Validate Linux server readiness and ensure compliance with ITAR (International Traffic in Arms Regulations) standards. Troubleshoot and resolve issues related to domain integration, authentication, and connectivity. Perform pre-migration checks and coordinate planned downtime for mission-critical applications. Collaborate with Honeywell engineering teams for post-migration OT functionality checks. Document migration steps, issues, and resolutions for audit and compliance purposes. Required Skills & Experience: 8+ years of hands-on experience in Linux server administration. Strong expertise in domain join/unjoin operations for Linux systems. Proficiency in troubleshooting Linux server issues related to AD integration. Familiarity with Red Hat, CentOS, or similar Linux distributions. Ability to work in high-availability environments with mission-critical applications. Excellent problem-solving and communication skills. Security & Compliance Requirement (ITAR): Due to the nature of the work under ITAR (International Traffic in Arms Regulations), only U.S. Citizens or Green Card holders are eligible to apply. Candidates must meet all ITAR compliance requirements before onboarding. Nice-to-Have Skills: Experience with large-scale Linux migrations in OT/IT environments. Knowledge of backup and recovery strategies for Linux servers. Familiarity with ITAR compliance processes.

Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus. Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Network SME Engineer's Roles & Responsibilities: - Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6. - Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities. - The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations. Experience Required: - Minimum 12 yrs of relevant experience in enterprise network environment/customers - Strong in Routing & Switching. Proficiency in routing protocols - Troubleshoot overall networking and network connectivity to IoT devices/sensors - Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important - Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider). Technical/Functional Skills: - Networking (Routing and Switching), Cloud and IPV6 - Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast - Design and troubleshoot Cisco, Arista Network platforms and protocols - IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K - Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast - Overlay technologies like IPSEC, DMVPN, VXLAN - Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels. - Ansible knowledge is a huge plus - IPV6 Experience If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ***************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Systems Analyst 5 days onsite The role of the Systems Analyst involves evaluating and improving the organization's technological framework, with a particular focus on network and infrastructure. This individual will assist in guiding decision-making, certify the protection and effectiveness of IT infrastructures, and offer technical assistance to employees. A Systems Analyst should have a comprehensive grasp of technology and demonstrate superior analytical abilities. Concentrating on regulatory conformity, the Systems Analyst must remain informed about current industry regulations to promote compliance with NCUA guidelines. Essential Duties and Responsibilities Support the local area and wide area network hardware and software to ensure that back-end functions, systems, PCs, servers, and all peripheral products are operational. Research and diagnose IT problems within the entire infrastructure, troubleshoot, and provide solutions. Test solutions to ensure accuracy. Troubleshoot and resolve end-user technical issues via phone, in person, or online. Coordinate and communicate with the managed service provider (MSP) on various IT projects and tickets. Ensure timely and efficient delivery of services and solutions. Maintain accurate and updated records of IT vendor information, IT inventory, and IT documentation. Ensure data security and confidentiality, including service agreements/warranties for all hardware and software. Generate timely reports required by management and all departments and maintain a log for their distribution. Execute backup protocols to uphold the reliability and protection of the technological framework. Evaluate and procure new technology and computer supplies according to budgetary line items. Complete month-end, quarter-end, and year-end tasks for the organization and Credit Union Service Organizations (CUSOs). Work closely with the Core system vendor to coordinate updates, patches, and maintenance. Report issues or incidents to the Core system vendor and escalate as needed. Willingness to learn and adapt to new technologies. Perform additional duties as assigned. Additional Network and Infrastructure Responsibilities Design, implement, and manage the organization's network infrastructure, including routers, switches, firewalls, and other network devices. Monitor network performance and troubleshoot issues to ensure optimal operation. Implement and manage network security measures to protect data, software, and hardware. Plan and execute network upgrades and expansions to support organizational growth. Ensure the reliability and availability of network services, including internet connectivity, VPN, and remote access solutions. Collaborate with other IT staff to develop and implement disaster recovery plans for network infrastructure. Skills/Abilities Experience in IT within a financial institution, preferred. Minimum 3-5 years of work experience in a similar role. Excellent analytical and critical thinking skills. Strong problem-solving and time management skills. Process improvement: Evaluate and enhance IT procedures. Capable of lifting more than 25 pounds. Server management: Oversee installation, configuration, and maintenance of servers. Active Directory maintenance. Microsoft 365 Administration: Manage and maintain Microsoft 365 services. Microsoft SQL/SAP SQL management. Required travel to organizational locations as needed. Education College degree preferred, or equivalent education and related training combination. IT Certification(s) preferred (CompTIA, Cisco, AWS, Azure, Google, etc.).

Onsite - Atlanta, GA 6-Month Contract (+ Extensions) Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery. What you'll do: Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment Deploy, configure, and maintain desktops, laptops, printers, and other endpoints Assist with Microsoft 365, Intune, and modern endpoint management tools Deliver guidance and training to users on IT systems, processes, and best practices Help implement new systems, upgrades, and technology rollouts Contribute to process improvements and take ownership of small to mid-scale IT projects What we're looking for: Proven experience in 1st/2nd line IT support Comfortable with modern Windows and cloud-based environments Familiarity with endpoint management, mobile device management, and hybrid systems Good troubleshooting skills across hardware, software, and networking Ability to work independently while collaborating with a global team A proactive mindset with a willingness to suggest and implement improvements This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.

Core Skills - Data Center Operations Engineer with hands-on expertise in managing physical and virtual infrastructure. Candidate will be responsible for server and network hardware (Cisco, Dell, Palo Alto) // structured cabling, power // cooling systems // and remote hands support // Candidate will be responsible for ensuring uptime, capacity scaling, secure access controls. Adherence to operational standards across enterprise-grade and edge data center environments Best Regards, Bismillah Arzoo (AB)

Data Center Support/ Engineers Visa: Any Primary Skills Cisco, Access Controls, Data Centers, Cooling, Air-conditioning and Ventilation, Networking Hardware, Structured Cabling, VMware Infrastructure Job Description Data Center Operations Engineer with hands-on expertise in managing physical and virtual infrastructure. Candidate will be responsible for server and network hardware (Cisco, Dell, Palo Alto) // structured cabling, power // cooling systems // and remote hands support // Candidate will be responsible for ensuring uptime, capacity scaling, secure access controls. Adherence to operational standards across enterprise-grade and edge data center environments

Job Posting Title: Cloud Infrastructure Engineer - Azure As a Cloud Infrastructure Engineer with deep expertise in Microsoft Azure, you will be responsible for designing, building, and maintaining secure, scalable, and resilient cloud infrastructure to support enterprise applications and services. You will lead the development of automated solutions for provisioning, configuration, and deployment, while ensuring alignment with Azure architecture best practices and compliance requirements. This role involves close collaboration with application, security, and DevOps teams to deliver cloud-native solutions that enable agility, reliability, and operational excellence across the organization. Primary Responsibilities: • Design and implement scalable, secure, and cost-optimized cloud infrastructure on Azure, leveraging services such as Azure Virtual Network, Virtual Machines, Azure Storage, Azure Active Directory, Azure Kubernetes Service (AKS), and Azure Functions. • Develop Infrastructure as Code (IaC) using tools like Terraform, Bicep, or Azure Resource Manager (ARM) templates to automate the provisioning and management of cloud resources. • Build and maintain CI/CD pipelines using Azure DevOps or GitHub Actions to support automated testing, deployment, and infrastructure updates. • Implement cloud governance, security best practices, and compliance controls, including role-based access control (RBAC), encryption, and Azure Policy. • Collaborate with application teams to architect cloud-native solutions that align with business goals and technical requirements. • Optimize cloud infrastructure for performance, availability, and cost using tools such as Azure Monitor, Azure Advisor, and Cost Management. • Evaluate and integrate new Azure services and third-party tools to enhance infrastructure capabilities and developer productivity. • Document infrastructure designs, standards, and operational procedures to support knowledge sharing and onboarding. Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 5+ years of hands-on experience designing, deploying, and managing cloud infrastructure, preferably in Azure environments. • Proficiency in at least one programming or scripting language (e.g., PowerShell, Python, Bash) for automation and tooling. • Strong understanding of core Azure services and architecture best practices, including networking, identity, compute, and storage. • Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. • Solid knowledge of Windows and/or Linux systems, networking fundamentals, and distributed system design. • Familiarity with CI/CD pipelines and DevOps practices for infrastructure automation and application delivery. • Understanding of cloud security principles, identity and access management, encryption, and compliance frameworks (e.g., Azure Security Center, Defender for Cloud). Additional Qualifications a Plus: • Experience working in enterprise-scale environments, particularly in financial services or other regulated industries with strict compliance requirements. • 5+ years of experience in cloud infrastructure, DevOps, or platform engineering roles, • Demonstrated ability to lead infrastructure projects, collaborate across teams, and mentor junior engineers. • Certifications such as Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, or HashiCorp Certified: Terraform Associate.

You are the face and front line of ICT. You will take ownership of customer issues (Level I) reported through the ICT Service Desk and see problems through to resolution. Your goals there are to: You will have to be in the Atlanta office 3 to 4 days a week. Prioritize and respond to urgent issues while tracking and resolving tickets in a timely manner Work daily with tools such as Google Workspace, the Atlassian stack (Jira & Confluence), Slack, Entra/Azure, and MDM solutions like Jamf and Endpoint (Intune) Support in-office users by troubleshooting and resolving Meraki-based network issues Keep the ticket queue up to date Effectively manage one-to-one user interactions To help achieve that, you'll research, diagnose, troubleshoot, collaborate with colleagues and identify solutions for all raised issues. You'll follow standard procedures for proper explanation, escalation and communication of unresolved issues to the appropriate internal teams and issue stakeholders. You'll work closely with HR to support the hugely successful onboarding process as well as off-boarding. You'll manage and track ICT inventory, most importantly making sure we know exactly what is available. You'll be involved in the purchasing lifecycle of equipment to add new stock to the inventory. You're encouraged to bring new and wild ideas to the table when it comes to improving all things ICT. Minimum of 3 years of experience in a similar role • Evidence of tech support level of technical knowledge and troubleshooting ability • A professional recognition in a relevant discipline, and/or industry-recognized certifications (e.g. CompTIA A+), and/or equivalent experience are a plus • You have a basic understanding of TCP/IP networking, proxies, SSL, LDAP • Fluent English language, written and spoken • Excellent Communication skills • Basic knowledge of Apple operating systems including mobile devices • Basic knowledge of MacOS laptop troubleshooting, printers, IP phones and meeting room equipment Most importantly, you'll have fun working at Backbase!

Duration: 12-Month Contract A large national healthcare technology organization is seeking a Senior Systems Analyst to support complex eligibility, benefits, and transaction-processing systems. This role supports health IT product development, EDI transaction processing, Agile delivery, testing, documentation, and collaboration with product teams and development teams. Key Responsibilities: Product, Requirements, & Agile Support Work with product owners to capture detailed requirements and translate them into user stories with complete acceptance criteria. Participate in Agile ceremonies and assist sprint teams in delivering high-quality increments. Conduct analysis sessions, user research, and usability reviews. Maintain Agile lifecycle tools (e.g., Jira, Confluence). Healthcare Eligibility & EDI Transaction Analysis Support healthcare eligibility and benefits systems with a focus on complex business processes. Analyze and process EDI X12 transactions, including 270/271. Perform system analysis related to healthcare benefits and eligibility workflows. Work with cross-functional teams to troubleshoot and enhance system functionality. Testing & Quality Assurance Perform software testing and validation for new features, enhancements, and fixes. Create and maintain test cases aligned with user story requirements. Support quality assurance activities within Agile teams. Documentation & Communication Develop and update SOPs, system documentation, technical guides, and process materials. Track meeting action items, risks, timelines, milestones, and project deliverables. Prepare clear and concise communication materials for various stakeholders. Project Coordination & Stakeholder Engagement Assist with scope definition, planning, scheduling, and tracking activities across initiatives. Collaborate with internal and external partners on requirements, execution, and continuous improvements. Engage with development and QA teams to ensure technical alignment with business needs. System Support Provide operational and analytical support for eligibility and transaction-processing systems. Work directly with senior developers for system validation, troubleshooting, and enhancement support. MUST-HAVE REQUIREMENTS Must have 3-5+ years of experience supporting product development and quality assurance of health IT products (ie; as a product analyst or business analyst) working closely with Product Owner. Minimum Education: Must have Bachelor's Degree. Must have experience with Agile delivery management working with Sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.). Must have software testing experience. Experience with Agile or SAFe frameworks is preferred. Must have demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements. Must have demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders. Must have excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand. Must have experience with Electronic Data Interface (EDI) processing. Must have experience with transactional systems including a systems process 270/271 transactions and/or other X12 data formats. Must have knowledge of Medicare policies, programs, systems and data. Must have experience with healthcare benefits and eligibility, specifically Medicare/Medicaid. Must have certifications relevant to product analyst roles (i.e.; Product Owner certifications or Project Manager certifications). Tech Skills Cloud/Hosted environments (AWS). Senior Analyst must provide maintenance support to eligibility and transaction systems. Senior Analyst will work closely with senior developers.

It's truly an exciting time at Novatech! We're growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Novatech is a nationwide business technology provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions. We call this unified solution portfolio, The Novatech Managed Office. Bring your career to Novatech and join our incredible team of Managed Office Experts. Novatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career. Our Senior Systems Engineer team takes escalations from the Systems Specialist team and interface with vendors, primary contacts and the clients' IT Staff. The Systems Engineer role troubleshoots at the server and application levels often affecting the client's entire environment. Systems Engineers are tenacious in problem solving and take pride in bringing tough issues to a final and effective resolution in quick fashion. Candidates must demonstrate exceptional customer service skills and technical expertise while supporting our customers' networking infrastructure, servers, hardware, and line of business applications. Supported networks will be Microsoft-based both on customer sites and hosted customer environments in our datacenter. Qualified candidates will be self-motivated, multitasking, pro-active individuals who demonstrate the ability to go beyond text-book training to anticipate and prevent typical problems, as well as quickly and intuitively solve new problems. Your Job: Troubleshoot live production server environments Business application troubleshooting Incident resolution Understanding and troubleshooting problem/incident Documenting resolution of incident Determining incident root cause Making recommendations and defining action plans Mentoring Sharing Best Practice knowledge and lessons learned Assisting and providing guidance to peers Assisting in the improving the overall customer service experience You're Good at: Technical and analytical work Quickly and intuitively troubleshooting and solving problems Providing exceptional customer service Paying attention to the details Establishing priorities, working independently and completing objectives without supervision Building and maintaining business partnerships via telephone and deskside support Professional communication including oral and written skills Self-motivated to accomplish team goals You Have: Managed Service Provider experience a must Certifications in Windows, Dell, VMware and Fortinet topologies is highly desired 5+ years currently working in a core technical area 8+ years' experience in an IT department Experience troubleshooting general network topologies Experience with site-to-site field work Experience with the following technologies: Microsoft RDS, Microsoft Windows Client, and Microsoft Server Operating Systems, 3rd party business applications Excellent analytical skills and problem-solving abilities Excellent professional communication skills including excellent oral and written skills Novatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career. Market competitive salary based upon experience. Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage. 401(k) plan with matching company contribution Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave $300 per year to contribute to achieving your personal wellness and fitness goals. Employee Recognition Programs Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.

We're looking for an experienced field tech to join our team. This L2 role handles escalations from help desk, spending some dedicated time onsite with clients, and working both independently and with the group. Typical Responsibilities: Troubleshooting Windows desktops/servers, Office 365, and network gear (firewalls, switches, Wi-Fi), mobile (iOS/Android), and peripherals. Deploying new systems, upgrades, and projects. Documenting your work and communicating clearly with clients. Who we're looking for: 2+ years in IT support. Strong Windows, networking, and troubleshooting skills. Comfortable in front of clients - reliable, professional, clear communicator. Certifications (Microsoft, CompTIA, etc.) and/or degree are a bonus, but not a requirement. Must have reliable transportation. What we offer: Competitive Pay. PTO, 401k matching, insurance benefits. Training and certification opportunity and support. A small, tight-knit team that backs each other up.