Systems administrator jobs in Hicksville, NY

NYC-Based Hedge Fund / Midtown Manhattan Our client, an NYC based investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an outstanding suite of benefits, including profit sharing, fully paid health, dental and vision benefits, which all start day one of employment. As a System Administrator, you will be a key part of the firm's internal IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT infrastructure projects and Information Security initiatives. Core Responsibilities: Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup Troubleshoot and support platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams Maintain detailed documentation of IT Support tickets to support root cause analysis and ongoing issue resolution Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred 5+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required) Proficiency in Windows 10/11, Windows Server (2016/2019/2022) Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred Solid understanding of networking concepts and information security best practices Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset Highly organized with strong attention to detail and a commitment to providing high-quality user support

About the Company The Workday Help Desk Specialist is responsible for supporting employees, managers, and leadership with all workday related questions, troubleshooting, system navigation, and basic configuration tasks. This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. About the Role This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. Responsibilities Support employees, managers, and leadership with all workday related questions. Troubleshoot system navigation and basic configuration tasks. Ensure accurate data entry. Resolve user issues efficiently. Provide exceptional customer service to all departments across ACHC. Qualifications 3 years of Workday Experience (HCM, Recruiting, Time Tracking, Absence, and Payroll) Strong customer service orientation Excellent communication and problem solving skills Highly organized with the ability to manage multiple tasks in a fast paced environment Required Skills Workday Navigation & Troubleshooting Ability to diagnose common access or workflow issues Understanding of Workday business processes Data accuracy & Entry Reporting & Basic Analytics Pay range and compensation package Starting at $80,000

We are a long established MSP with offices in New York City and Long Island is hiring a Systems Engineer to support continued growth and deliver onsite and remote technical services across a wide range of client environments. This role is a strong fit for someone who enjoys a mix of field work, troubleshooting, and steady project support while working directly with end users and collaborating closely with senior engineers. The team supports more than 160 networks and thousands of users, giving you exposure to diverse environments and modern MSP tooling. In this role you will provide hands on support for Microsoft core business applications, Windows Server environments, Microsoft 365, Azure, and VMware. You will assist with remote access solutions such as VPN and Microsoft Intune, support network connectivity and firewalls, maintain monitoring and management systems, and document work in ConnectWise. What You Will Do • Support Microsoft business applications and virtual environments on Azure and VMware • Provide services for Windows Server, Microsoft 365, and SharePoint • Implement and support VPN, Intune, and other remote access solutions • Maintain RMM systems, computer systems, and network infrastructure • Provide support for LAN and WAN connectivity, routers, firewalls, and security • Communicate clearly with clients, escalate unresolved issues, and maintain strong customer satisfaction • Document processes and track time and expenses in ConnectWise • Stay current with evolving technologies and MSP standards What You Bring • A minimum of 1 year working in the MSP industry • Strong troubleshooting ability across hardware, software, and network issues • Clear communication skills and a client oriented personality • Ability to multitask, prioritize, and follow documented processes • Familiarity with ITGlue, CyberCNS, Vijilan, or ConnectWise Automate is helpful Location and Schedule • Five days onsite across two clients located in Bryant Park and Queens • Training onsite 30-60 days in our Greenvale, NY HQ Compensation and Benefits • Salary between $70,000 and $80,000 • Health, dental and vision coverage fully paid by the company • PTO • 401K • Long and short term disability

*Fulltime Direct Hire *5 days/wk on-site in New York city We're seeking someone who combines deep technical expertise with exceptional customer service instincts-especially when supporting senior executives who demand excellence. You're someone who understands that in investment management, technology isn't just convenience; it's mission-critical infrastructure. Primary Responsibilities Serve as the first line of defense and frontline technology expert for 20+ NYC associates, providing immediate hands-on support while simultaneously delivering high-quality remote technical assistance to associates across all offices nationwide. Manage the complete Help Desk experience-accurately documenting every issue, tracking resolutions, and ensuring no problem falls through the cracks regardless of which office needs support. Administer users, computers, and security groups across Active Directory and Azure Active Directory, managing permissions and provisioning with precision. Deploy and maintain Group Policy Objects (GPOs) that keep our multi-office infrastructure secure and standardized. Execute rapid PC setups and configurations when new team members join or technology needs evolve-knowing that every hour of downtime impacts business operations. Install, upgrade, and maintain desktop hardware and software across our technology stack, ensuring every system runs at peak performance while troubleshooting and guiding remote users through similar processes. Provide expert support across PC applications, desktop hardware, audio-visual systems, network infrastructure, and data communications-maintaining the skill level to solve virtually any technical challenge. Orchestrate audio-visual excellence for events ranging from small team meetings to large-scale presentations in our NYC office, ensuring flawless execution when executives and clients are in the room. Diagnose and resolve hardware issues quickly-both hands-on for NYC users and remotely for associates in other offices-coordinating repairs while minimizing user disruption and keeping everyone productive. Collaborate closely with Systems Support Specialists nationwide and the Director of Systems Support, providing project updates, sharing knowledge across the team, and escalating critical issues with sound judgment. Provide after-hours support and 24x7 coverage for both helpdesk and computer operations during your on-call rotation (every 5-6 weeks), being the reliable professional who responds when systems need immediate attention-regardless of which office or time zone requires help. Manage vulnerability assessments and drive remediation efforts that keep our infrastructure secure against evolving cyber threats. Coordinate television studio operations in NYC, responding to technical issues and ensuring our broadcasts maintain professional quality (comprehensive training provided). Operate batch processing systems and promote development code to production using established scripts, supporting the software deployment lifecycle (training provided). Perform related duties as assigned, adapting to the evolving technology needs of a dynamic investment management firm. Preferred Qualifications Meticulous attention to detail-you catch issues before they become problems and ensure every configuration is exactly right. Proven background in customer service with a track record of turning frustrated users into satisfied advocates, both in person and through remote support. Experience supporting executives is essential-you understand the unique demands, discretion, and white-glove service that senior leadership expects. 3+ years of PC troubleshooting experience with ability to diagnose and resolve issues quickly under pressure. Strong audio-visual background with hands-on experience setting up and managing AV systems for professional environments. Excellent remote troubleshooting skills with ability to guide users through technical solutions clearly and patiently. PowerBI experience preferred-ability to support data visualization and reporting tools used by our investment teams. Broadcasting or television studio experience preferred but not required-we'll provide comprehensive training for our studio operations. A+ and/or Network+ certification preferred, demonstrating formalized technical knowledge. Passion for technology and genuine curiosity about how systems work together to enable business success. Ability to thrive in fast-paced, high-stakes environments where technology directly impacts business outcomes. Strong communication skills with ability to explain technical concepts clearly to non-technical professionals. Quick learner who adapts rapidly to new technologies, tools, and evolving business processes. Self-motivated and able to prioritize effectively when balancing immediate local needs with remote support requests from multiple offices.

The In-house UNIX Operations team is searching for a candidate who is proficient within a LINUX (SuSe, Red Hat and OEL) and UNIX (Solaris and AIX) environment. The ideal candidate will have 7+ years of experience within systems administration, along with knowledge of physical infrastructure and hardware such as HP ProLiant DL380/580 G7/8/9/10), and Sun/Oracle M-Series. Any experience with Oracle engineered systems including Exadata and Exalogic is beneficial. This candidate will provide UNIX support for the Global UNIX estate of around 6,000 servers. We are looking for a good communicator and a problem solving individual. Responsibility will encompass both operational support of the UNIX estate, system maintenance (OS patching), and storage migration work where necessary. Job Requirements - Essential • 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX) • 7+ years of experience with systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning. • 7+ years of experience with VERITAS products (VCS and Volume management) on Solaris • Experience of working with EMC SRDF storage on Solaris and LINUX, with skill set to cover other storage technologies. • Strong skills in TCP/IP Networking & advanced systems tuning, network topology and firewalled environments. • Full understanding the principles of routing, client/server programming, the design of consistent network-wide file system layout, Ethernet, bonding, PCIe Technologies. • Experience installing layered products in a timely fashion, analyzing & troubleshooting complex systems and familiarity with ITSM procedures. • Strong problem solving skills with ability to work in a highly pressurized multitask environment • Experience in Perl and Shell scripting writing scripts to automate various tasks. Job Requirements - Highly desirable • Operational experience of Oracle Exadata • Operation experience of Oracle Exalogic UNIX Systems Administrator Responsibilities: • Provide dedicated support to all ‘Run the Bank' and ‘Change the Bank' activities. • Advanced system tunings to application specific requirements. Systems standardization and automation. • Keeping the UNIX environment compliant with the technology roadmap, such as OS & hardware upgrades, 3rd party software upgrades, etc... • Rapid response to incidents. • Working closely with UNIX engineering and third party vendors. • Interface with IT and business clients at all levels of the organization • Follow the sun model (including weekend support) Global Unix team provides round the clock coverage • Some out of hours and weekend work will be required to comply with applicable change windows. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Employment Type: Full-Time · In-House IT (Not MSP) Salary - 100k/yr-130k/yr We are seeking a Senior Systems Administrator to support and enhance our internal IT infrastructure. This is a hands-on technical role managing Windows Server, Active Directory, VMware, Microsoft 365, and core network systems in a professional services environment. The ideal candidate is a mid-senior level IT professional who enjoys ownership, stability, and working directly with IT leadership on system improvements and modernization initiatives. Key Responsibilities • Administer and maintain Windows Server, Active Directory, DNS, DHCP, and Group Policy • Manage VMware vSphere/vCenter environments (resource tuning, HA/DRS, provisioning) • Support Microsoft 365 (Exchange Online, Teams, security/compliance settings) • Assist with network administration, including VLANs, VPNs, routing/switching • Support firewall configuration and remote access (SonicWall experience a plus) • Serve as Tier 3 escalation for complex systems and infrastructure issues • Participate in infrastructure upgrades, cloud integrations, and security hardening efforts • Maintain system documentation, runbooks, and standard operating procedures Qualifications • 5-10 years of hands-on experience in Systems Administration or Systems Engineering • Strong experience with Windows Server & Active Directory • Proficiency with VMware vSphere/vCenter in production environments • Experience managing Microsoft 365 in a hybrid AD environment • Strong grasp of networking fundamentals (TCP/IP, VLANs, VPNs) • Experience with PowerShell scripting/automation • Clear communication skills and strong documentation habits Preferred (Not Required) • SonicWall, Cisco, or Meraki networking experience • Previous experience in professional services IT (legal, finance, consulting, etc.) • Relevant certifications (Microsoft, VMware, CompTIA, etc.) Work Arrangement 4 days onsite / 1 remote weekly. This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available. We are hiring directly and are not working with recruiters or staffing agencies. #SystemsAdministrator #SeniorSystemsAdministrator #SysAdminJobs #VMware #vSphere #Microsoft365 #ActiveDirectory #WindowsServer #NetworkingJobs #InfrastructureJobs #ITJobs #LongIslandJobs

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

Ventured backed Fintech firm in the financial wellness space, is looking to bring on an IT System Administrator for its Midtown Manhattan office(3 days onsite a week). This person will wear quite a bit of hats as the go-to IT person with the goal of advancing to infrastructure engineer. The ideal candidate will be proficient with: internal IT operations, resolving Level 1-3 support tickets, endpoint network/security monitoring, gaterhing compliance evidence for SOC2, ISO 27001, and Windows + Linux administration. Targeted Qualifications: · 4+ years as IT System Administrator or similar role · Strong knowledge of Windows and Linux administration · Background with network troubleshooting (switches, routers, firewalls, VPN, WiFI) · Background with incident ticketing systems like JIRA and workstation management systems · Experience with endpoint management (Active Directory, Google Workspace) · Awareness of SOC2, ISO 27001 or similiar compliance frameworks · Knowledge of ITIL and industry best practices · Able to work in team environment and coordinate with 3rd party vendors Bonus Qualifications: · Experience with vulnerability management or compliance evidence gathering · Scripting experience with Bash, Powershell, and/or Python · Experienced with virtualized machines (VMWare, Citrix, Hyper-V) · Previous experience in Fintech or similiarly secured enviornments · Bachelors or Masters in related field Comp Package: · 401K match · Robust Health + Dental · Yearly Bonus potential · Competitive PTO package · Commuter benefits · Many more

This Role We are a small and nimble engineering team. Every member carries an unusually high degree of autonomy and agency. In this role you will be owning systems design, development, and robustness. We think that Zo represents a new category of "personal infrastructure" that allows individuals to have their own place on the internet. This infrastructure is intended to be dynamically configured via AI agents, and as such represents a new, difficult, and uniquely valuable set of systems problems. In this role you will work directly with our cofounder Rob to plan and implement the systems behind the Zo Computer product. We're looking for someone with a strong background in cloud infrastructure who has a great understanding of storage/databases, networking, and containerization. Successful candidates should have a startup bent, understanding how to take advantage of being a small team to ship great products in a way that large incumbents cannot. We have an office in Brooklyn, NY and prefer candidates who can work in person, but remote candidates will also be considered. Expected compensation: $250k/year + equity Our mission We're on a mission to give everyone an intelligent personal server. Our story Computers are the most flexible tools ever invented. And yet most software is built generically for millions of users, meaning it's not ideal for anyone. Companies have to split the difference, building generic monolithic solutions that work at scale. At the same time, individuals can't make custom tools because it requires expert knowledge that takes years to acquire. AI changes this. When expertise is accessible and infrastructure is personal, custom software becomes a real option for everyone. Today, most people experience software through features - pre-built pieces meant to deliver value while concealing complexity. But when expertise stops being the bottleneck, the primitive shifts back to what it should be: the computer itself. Zo is an intelligent cloud computer. Because it is just a computer, it is endlessly malleable. Rather than hiding complexity, Zo makes expert knowledge accessible and transparent through language. Having personal software doesn't just mean we'll use better tools; when we have agency over our digital environment, it changes how we think. Knowing that we can change anything is intoxicating. We believe Zo represents a new category of personal computer. Having an intelligent server in the future will be as common as having a smartphone is today. Smartphones put the internet in our pockets, while servers allow us to be the internet. When everyone can own their own home on the internet, we'll have more authority over our privacy, more influence over our tools, and richer interactions with the rest of the internet. As this happens, the internet itself will start to feel very different: more vibrant, more dynamic, and more personal.

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

Engineering/Architecture - NOT Support Contract, 6 to 12 months, paying $650 - $800/day ** Hybrid working 3 days office My global financial services client is seeking a Senior Windows Server DevOps Engineer to lead the design, automation, and modernization of their global Microsoft infrastructure. This role is ideal for a hands-on engineer with deep expertise in Windows Server technologies, Active Directory, and infrastructure automation. You will play a key role in shaping their infrastructure strategy, driving DevOps practices and the adoption of Infrastructure as Code (IaC), and enabling scalable, secure, and efficient server deployments across on-premises and cloud environments. Key requirements: Windows Server (engineering, architecture) Active Directory PowerShell DNS DevOps mindset Experience within the financial services sector If this is of interest and you have the required skills, please submit your resume over for immediate consideration.

About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment

IT Infrastructure Engineer Employment Type: Full time Experience: 10+ years Primary job responsibilities of an onsite senior consultant will perform work on multiple aspects related to Architecture, System Administration including but not limited to the following, Provide technical solution related to Microsoft, Windows, VMware, Exchange, and Cyber security based various technologies, IT landscape and business requirements. Primary technologies and products in IT landscape include Windows 2016/2019/2022, Active Directory, MS Exchange, Group Policies, SolarWinds, Antivirus, Backup Technologies, SAN, Disaster Recovery, VMware vSphere 7.0, VMware Horizon VDI Infrastructure, Cyber Security, Vulnerability Scanner, Penetration Testing, Auditing, Scripting, Cisco Switches, Routers and Firewalls Work with different teams to handle cybersecurity-related issues. Prepare detailed documentation Provide monthly status reports Consulting and Support services will cover the following IT landscape, Microsoft Active Directory Exchange/Office 365 Windows 2019, Windows 2016, Windows 2022, Windows 10 VMWare vSphere ESXi 7 Site Recovery Manager VMware Horizon VDI infrastructure Arcserve and Veeam Backup Storage Pure Storage Audit work SWIFT CSP Penetration Tests Help on other Audits The onsite resource will be a senior Infrastructure Consultant with significant experience in various IT infrastructure technologies, as well as professional certifications including, MCSE MCSA MCDBA MCP CompTIA Network+ A+ I-Net+ A brief overview of the onsite Senior Consultant profile: IT infrastructure consultant with 10+ years of experience Deep expertise in Microsoft Exchange, Active Directory Deep expertise in VMware products Deep expertise in Citrix Access Gateway & NetScaler. Good expertise in Cloud technologies including, Azure and AWS Note: CyberTech promotes equal employment opportunity and compensation without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

Responsibilities: Provide first-line and second-line technical support to end-users for IT products and applications. Diagnose, troubleshoot, and resolve technical hardware and software issues, escalating complex problems to higher-tier support or relevant development teams when necessary. Guide users through step-by-step solutions, clearly explaining technical concepts in an understandable manner. Document all support interactions, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base. Contribute to the creation and maintenance of support documentation, FAQs, and user guides to empower self-service. Identify recurring technical issues and trends, providing feedback to product development and engineering teams for continuous improvement. Participate in testing new product features or updates to ensure readiness for user adoption. Maintain a high level of customer satisfaction through professional, empathetic, and efficient support. Adhere to IT support best practices, service level agreements (SLAs), and security policies. Qualifications and Requirements: Bachelor's degree in information technology, computer science, or a related field; or equivalent practical experience. Proficient in writing SQL queries using Microsoft SQL Server. 2+ years of experience in IT support, technical support, help desk, or a similar customer-facing technical role. Technical Skills: Strong proficiency in troubleshooting hardware (e.g., desktops, laptops, peripherals) and software (e.g., operating systems, common business applications). Familiarity with network fundamentals. Experience with ticketing systems and remote support tools. Soft Skills: Excellent verbal and written communication skills, with the ability to explain technical information clearly to non-technical users. Strong problem-solving and analytical abilities. Customer-focused with a patient and empathetic approach. Ability to work independently and collaboratively in a team environment. Strong organizational skills and attention to detail.

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Job Title: Senior Systems Engineer - Middle Office Systems Employment Type: Full-Time, Direct Hire About the Role We are seeking a highly skilled Senior Systems Engineer to join our Middle Office Technology team, focused on building and enhancing post-trade platforms that support trade capture, operations, and reconciliation. This is a hands-on engineering role with architectural responsibilities, ideal for someone with deep experience in financial systems and a passion for scalable, multi-tiered application design. Key Responsibilities Design, develop, and maintain robust software solutions for middle and back office operations Architect multi-tiered applications that support trade lifecycle management and post-trade workflows Collaborate with cross-functional teams including front office, compliance, and operations Implement containerized solutions using Docker and Kubernetes for scalable deployment Optimize performance and reliability of systems built on .NET, .NET Core, C#, and SQL Server Ensure alignment with regulatory requirements and operational best practices Contribute to system modernization and cloud migration initiatives Required Skills & Experience 10+ years of software engineering experience, with a focus on financial systems Strong expertise in .NET, .NET Core, C#, and SQL Server Proven experience developing multi-tiered enterprise applications Hands-on experience with Docker and Kubernetes in production environments Deep understanding of trade capture, middle office workflows, and post-trade operations Excellent problem-solving and communication skills Preferred Qualifications Experience with cloud platforms (Azure, AWS, or GCP) Familiarity with FIX protocol and financial messaging standards Exposure to reconciliation tools, settlement systems, or trade matching engines Agile development experience and CI/CD pipeline familiarity

Mid-Level IT Engineer Experience: 4+ years Salary: $180,000-$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side. Responsibilities: Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding. Manage and maintain desktop environments using Intune, Autopilot, and related tools. Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems. Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training. Collaborate closely with cross-functional teams to ensure technology solutions meet business needs. Maintain documentation, dashboards, and reporting related to IT operations and projects. Qualifications: 5+ years of experience in IT support, desktop engineering, or IT infrastructure projects. Experience in fast-paced finance environments such as hedge funds or private equity preferred. Comfortable interacting with executives and VIPs, with strong communication skills. Proven ability to manage multiple projects with minimal guidance. Technical Skills / Tools: Azure / Office365 Intune / Autopilot Netskope / Zscaler Egnyte, iManage, or other SaaS DMS Azure DevOps / Terraform Cisco / Palo Alto networking equipment Perks & Benefits: Flexible salary structure within $180-$250k all-in. Commuting fees covered. Free breakfast and lunch onsite. Hybrid flexibility: onsite 5 days/week with summer remote options. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

Job Title:Adobe Workfront Fusion Engineer Duration: Through March 27, 2026 (high likelihood of extension) Openings: 1 About the Role We are seeking an experienced Adobe Workfront Fusion Engineer to architect, implement, and optimize Adobe Workfront solutions across enterprise teams. This role requires strong expertise in Workfront & Fusion, along with the ability to design scalable workflows, streamline integrations, and enhance operational efficiency for marketing, creative, and PMO functions. This is a hands-on engineering role with a strong focus on automation, system integration, and user enablement. Key Responsibilities Architect, configure, and implement scalable Adobe Workfront and Workfront Fusion solutions Design and automate workflows, templates, forms, and reporting dashboards Develop integrations between Workfront, Adobe Experience Cloud, and other enterprise systems (via APIs and Fusion) Collaborate with cross-functional teams to gather requirements and translate them into technical solutions Troubleshoot, optimize, and enhance existing Workfront environments and workflows Provide training, guidance, and ongoing support to marketing, creative, operations, and PMO teams Ensure best practices, governance, and standardization across Workfront implementations Required Skills & Experience Strong, hands-on experience with Adobe Workfront and Workfront Fusion Proven experience building integrations, automations, and API-based workflows Background in Java or similar backend technologies is preferred Ability to analyze business processes and design scalable Workfront solutions Excellent communication, stakeholder management, and user training skills Experience supporting enterprise marketing or creative operations teams is a plus Work Model Onsite requirement: 3 days per week in Atlanta or NYC PS office Interview process: 1-2 internal rounds (no client interview expected) Why This Role? This is a high-impact role where you will shape Workfront solutions and integrations for enterprise teams, influence workflow strategy, and enable a more efficient and automated operational ecosystem.