Systems engineer jobs in The Woodlands, TX

The IT System Administrator provides advanced technical support, system administration, and infrastructure maintenance to ensure a stable and secure technology environment. This role deploys, configures, and supports Microsoft operating systems, applications, networking, telephony, and facility IT infrastructure. The ideal candidate can troubleshoot complex issues, support end-users, maintain system security, and contribute to IT projects with minimal oversight. Required Experience 4+ years experience across IT Service Desk, desktop, network, and server support. 3-5 years system administration experience or equivalent hands-on training. Advanced troubleshooting skills for desktop and server environments. Experience with Microsoft technologies including DNS, DHCP, Active Directory, group policy, Exchange, and Windows OS. Experience with virtualization and cloud-based environments preferred. Familiarity with networking concepts and Microsoft application suites. Project management experience. Manufacturing support experience preferred. Education Bachelor's Degree preferred; equivalent experience accepted. Eight or more years of relevant experience may be considered in lieu of degree. Physical & Work Requirements On-site role in a typical office or manufacturing support environment. Key Responsibilities End User Support Provide advanced desktop, software, and peripheral support. Administer and maintain networking, telephony, email systems, file/print services, and remote access tools. Support Microsoft Office and VPN remote access. Provide primary and secondary support for site-specific business applications. Monitor system performance, capacity, and security. Infrastructure Administration Support and troubleshoot network and telecom infrastructure. Manage Active Directory, group policies, and Microsoft Exchange Server. Maintain system security, patches, and antivirus protections. Install, maintain, and support Windows operating systems, software, and updates. Administer domains, domain controllers, SCCM/Intune deployments, backup solutions, and virtual/physical servers. Troubleshoot cloud infrastructure environments such as Azure or AWS. Leadership & Projects Participate in on-call support rotation. Train end-users and junior IT staff. Support IT planning, research, and evaluation of new hardware/software. Manage IT projects, quotes, and purchasing workflows. Lead small initiatives and mentor team members. Skills & Competencies Strong problem-solving, analytical, and technical troubleshooting skills. Ability to resolve business issues through IT solutions. Strong communication, customer service, and listening skills. Ability to train and mentor others. Adaptability and initiative in fast-changing environments. Ability to influence decision making and provide innovative solutions.

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results. 6-month CTH About the Role We are seeking an F5 Support Engineer with strong experience across F5 APM, F5 ASM/Advanced WAF, and Microsoft identity platforms (including Microsoft Entra ID / Azure AD). In this role, you will support secure application delivery, identity-based access, and enterprise web application protections. You will work closely with our Senior F5 Engineer to maintain and enhance F5 services that integrate with Microsoft identity, SSO, MFA, conditional access, federation, and Zero Trust access models. This position is ideal for someone who understands how F5 and Microsoft identity platforms work together to provide secure, seamless access to applications. What You'll Do Provide operational support for F5 BIG-IP, including APM, ASM/Advanced WAF, and LTM Support enterprise identity and access integrations between F5 APM and Microsoft Entra ID (Azure AD) Manage and update APM access policies, SSO configurations, authentication flows, and MFA integrations Assist in maintaining and tuning web application firewall (ASM/AWAF) policies Perform routine F5 changes: virtual servers, pool updates, certificates, health monitors Troubleshoot Tier 1-2 F5-, APM-, and identity-related access issues; escalate complex problems to the Senior F5 Engineer Monitor device health, traffic flows, web security events, and user authentication patterns Support conditional access, federation, and Zero Trust access models as implemented through F5 and Microsoft identity Participate in maintenance windows and change control for F5 and identity access updates Document configurations, access policies, authentication mappings, and operational procedures What You Bring F5 Big-IP Support experience Hands-on experience with F5 APM Experience with F5 ASM/Advanced WAF for web application security Working knowledge of Azure AD / Microsoft Entra ID, including SSO, MFA, conditional access, and identity federation 2-4+ years of experience in networking, security, or application delivery Understanding of authentication protocols: SAML, OAuth2/OIDC, Kerberos, or LDAP Strong foundational networking knowledge (TCP/IP, HTTP/HTTPS, DNS, VLANs) Experience with SSL/TLS certificates and secure application delivery concepts Ability to troubleshoot authentication flows, policy behavior, and application access issues Sorry, no 3rd parties or CTC GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Title: System Administrator The System Administrator is responsible for maintaining, supporting, and optimizing an organization's IT infrastructure. This role ensures servers, networks, applications, and systems operate efficiently, securely, and reliably. The position involves day-to-day administration, troubleshooting, documentation, and participation in IT projects that support overall business operations. Key Responsibilities Install, configure, and maintain servers, operating systems, and core IT infrastructure (Windows, Linux, or both) Manage Active Directory, group policies, user accounts, permissions, and access controls Monitor system performance, availability, and security; take proactive measures to prevent issues Manage backups, disaster recovery plans, and data protection processes Troubleshoot and resolve hardware, software, and network issues Support virtualization environments (VMware, Hyper-V, or similar) Oversee patch management, updates, and system hardening activities Maintain and support enterprise applications, file services, and print services Collaborate with network, security, and application teams to implement new solutions Maintain accurate documentation for systems, configurations, and procedures Provide technical support to end users and serve as an escalation point for help desk staff Participate in on-call rotations and respond to after-hours issues when needed Required Qualifications and Experience 2-5+ years of experience in system administration or similar IT roles Strong knowledge of Windows Server and/or Linux administration Experience with Active Directory, DNS, DHCP, and Group Policy Familiarity with virtualization platforms (VMware, Hyper-V) Understanding of networking fundamentals (TCP/IP, VLANs, firewalls) Experience with backup and recovery tools and processes Strong troubleshooting and analytical skills Preferred Qualifications Certifications such as CompTIA Server+, Network+, Security+, MCSA/MCSE, or Red Hat Certified System Administrator (RHCSA) Experience with cloud platforms (Azure, AWS, Google Cloud) Knowledge of scripting languages such as PowerShell, Bash, or Python Familiarity with monitoring tools (SolarWinds, Nagios, Zabbix, etc.) Experience with endpoint management platforms (Intune, SCCM, Jamf) Education Bachelor's degree in Information Technology, Computer Science, or related field preferred Equivalent experience will be considered

The System Administrator is responsible for maintaining and administering critical computer systems and related computing environments, ensuring high availability, security, and compliance across all systems and locations. This role serves as the primary technical resource for IT operations, handling the full spectrum of support while managing infrastructure and security initiatives. Responsibilities: Support and Training: Provide Tier I-III local and remote support for user computers, software, hardware, and system-based issues Respond to helpdesk requests and handle escalations with minimal supervision Conduct user training sessions and security awareness programs to enhance organizational cybersecurity posture As team expands, transition to mentoring and developing junior analysts Infrastructure and Deployment: Set up, maintain, and support all branch locations, new sites, and user environments, including hardware and software installations Deploy, manage, and optimize Azure cloud infrastructure and Microsoft 365 environments Administer Intune and Entra ID for endpoint management and identity controls Document system configurations, procedures, and policies to ensure clear operational guidelines and compliance with organizational standards Monitor system health proactively and address performance issues before they escalate Security and Compliance: Conduct regular audits and benchmarks of hardware, identity controls, and software to ensure optimal performance and compliance with standards like CIS and NIST Perform periodic vulnerability assessments and network vulnerability scans on internal networks Deploy and manage security policies and configurations across all users and endpoints Lead security awareness initiatives for end users Vendor and Relationship Management: Manage all vendor relationships, ensuring adherence to SLAs and leveraging partnerships to enhance IT services and capabilities Coordinate with vendors for escalations, service requests, and technical implementations Project Management and Collaboration: Contribute to IT projects involving system upgrades, migrations, and the implementation of new technologies Participate in disaster recovery planning and conduct preparedness exercises Collaborate closely with the IT Manager to align IT initiatives with organizational goals and contribute to strategic planning Preferred Qualifications: 3-4+ years of systems administration experience with demonstrated ability to work independently Strong experience with Microsoft 365 administration, Azure, Intune, Defender, and Entra ID Proven track record of managing infrastructure with minimal oversight Experience with Linux and Windows Server system administration and command-line interface for basic server management and Azure VM configuration Experience in creating and maintaining technical documentation and procedures Excellent problem-solving skills and technical judgment Strong communication skills with both technical and non-technical audiences Ability to balance immediate support needs with strategic infrastructure projects Scripting/automation skills (PowerShell, Python) Experience mentoring or training technical staff

Immediate need for a talented Linux & HP-UX System Administrator - L3 Support. This is a 06 - 12 months contract opportunity with long-term potential and is located in Spring, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95029 Pay Range: $40 - 45/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Linux Administration (RHEL/SUSE) Perform OS installation, patching, upgrades, and security hardening. Manage Red Hat Satellite Server for patching and lifecycle automation. Configure and troubleshoot LVM, NFS, SAN storage, and cluster file systems. Conduct crash diagnostics using kdump, kexec, and core dump analysis. Implement clustering solutions (RedHat Cluster, SUSE HAE). Optimize performance using tools like perf, strace, and OSWatcher. HP-UX Administration Manage LVM, cluster file system creation, and volume resizing. Handle failover/failback operations in ServiceGuard cluster environments. Perform OS patching, firmware updates, and advanced troubleshooting. Use tools like SAM, Ignite-UX, GlancePlus, and MeasureWare. Automation & Monitoring Develop scripts using Ansible and Shell for automation and monitoring. Configure logging and health checks using rsyslog, OSWatcher, etc. Security & Compliance Collaborate with security teams for vulnerability remediation. Implement system hardening and ensure compliance with IT policies. Incident & Problem Management Provide L3 support for critical incidents and root cause analysis. Document resolutions and contribute to knowledge base and SOPs. Key Requirements and Technology Experience: Key skills; Linux & HP-UX System Administrator - L3 Support 7-10 years of experience in Linux and HP-UX system administration. Strong expertise in RHEL 7/8/9, SUSE Linux, and HP-UX 11.x. Proficiency in Red Hat Satellite Server, LVM, clustering, and SAN/NAS storage. Advanced troubleshooting and performance tuning skills. Strong scripting knowledge (Shell, Ansible). Certifications: RHCSA/RHCE, SLES, HP-UX Certified System Administrator. Experience in cloud-based Linux environments (AWS, Azure). Familiarity with ITIL processes and enterprise-grade monitoring tools. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Hi, Hope you are doing well. I have an immediate requirement, please let me know if you are interested in this role. Role: Linux & HP-UX System Administrator Mode : Contract Job Summary: We are seeking an experienced L3 System Administrator with deep expertise in Linux (RHEL/SUSE) and HP-UX environments. This role involves advanced troubleshooting, performance tuning, patching, clustering, and automation across mission-critical infrastructure. The ideal candidate will be responsible for ensuring high availability, security, and compliance of Unix/Linux systems. Key Responsibilities: Linux Administration (RHEL/SUSE) Perform OS installation, patching, upgrades, and security hardening. Manage Red Hat Satellite Server for patching and lifecycle automation. Configure and troubleshoot LVM, NFS, SAN storage, and cluster file systems. Conduct crash diagnostics using kdump, kexec, and core dump analysis. Implement clustering solutions (RedHat Cluster, SUSE HAE). Optimize performance using tools like perf, strace, and OSWatcher. HP-UX Administration Manage LVM, cluster file system creation, and volume resizing. Handle failover/failback operations in ServiceGuard cluster environments. Perform OS patching, firmware updates, and advanced troubleshooting. Use tools like SAM, Ignite-UX, GlancePlus, and MeasureWare. Automation & Monitoring Develop scripts using Ansible and Shell for automation and monitoring. Configure logging and health checks using rsyslog, OSWatcher, etc. Security & Compliance Collaborate with security teams for vulnerability remediation. Implement system hardening and ensure compliance with IT policies. Incident & Problem Management Provide L3 support for critical incidents and root cause analysis. Document resolutions and contribute to knowledge base and SOPs. Required Skills: 7-10 years of experience in Linux and HP-UX system administration. Strong expertise in RHEL 7/8/9, SUSE Linux, and HP-UX 11.x. Proficiency in Red Hat Satellite Server, LVM, clustering, and SAN/NAS storage. Advanced troubleshooting and performance tuning skills. Strong scripting knowledge (Shell, Ansible). Preferred Qualifications: Certifications: RHCSA/RHCE, SLES, HP-UX Certified System Administrator. Experience in cloud-based Linux environments (AWS, Azure). Familiarity with ITIL processes and enterprise-grade monitoring tools. Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: ************ Email: **************************

Join our dynamic team as an IT Systems Engineer, where your expertise will help shape the future of our IT infrastructure! This is an exciting opportunity to advance your career while contributing to a leading, high-performing IT team. The role offers the chance to work hands-on with enterprise-grade server, storage, and virtualization technologies. Key Responsibilities Provide hands-on support and maintenance for critical server hardware, storage arrays, and related infrastructure. Administer and maintain virtualized server environments utilizing industry-leading virtualization platforms. Support core network equipment and directory services, coordinating closely with specialized network engineers for advanced issues. Required Qualifications 3-5 years of IT systems engineering experience in a large, enterprise-scale environment. Hands-on experience supporting and managing specific server hardware platforms (e.g., Dell, Cisco). Familiarity with virtualization technologies, possessing demonstrable experience with platforms like VMware. Experience with Active Directory administration and user account life cycle management. A solid understanding of basic networking principles and support for common network equipment. This is an exciting opportunity to advance your career while contributing to a leading IT team. #11285

Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience. This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities. Position Summary Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures. Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations. Manage relationships with external vendors and coordinate technical support when needed. Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking. Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities. Minimum Experience Bachelor's degree in Computer Science or related field preferred (or equivalent experience). Hands-on experience in technical support, vendor coordination, or field technician roles. Strong understanding of systems, network, and infrastructure operations. Experience troubleshooting issues related to network, storage, and databases. Familiarity with scripting and automation (Bash, Python, Shell). Excellent communication, analytical, and problem-solving skills with meticulous documentation habits. Ability to work independently and collaboratively in a fast-paced environment. Must be able to pass standard background checks. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

We are a rapidly growing cloud and security Managed Services Provider is expanding its project delivery team and adding a Senior Systems Engineer to support client transformation across hybrid Azure environments. This is a newly created, high-impact role designed for engineers who enjoy both client-facing scoping work and hands-on project execution in multi-tenant MSP environments. You will partner with vCIOs, TAMs, and technical delivery teams to turn business needs into well-defined project plans and then lead the implementation. This role supports clients in the architecture, engineering, and construction space, typically ranging from 50 to 110 users with modernizing hybrid infrastructures. What You Will Do • Lead discovery sessions and translate client requirements into project scopes and technical plans • Design and deploy hybrid cloud and on-prem infrastructure solutions including Microsoft 365, Azure, networking, virtualization, and backup technologies • Deliver projects such as server builds, Azure migrations, M365 deployments, site-to-site VPN configurations, SAN implementations, and hybrid cloud integrations • Own project timelines, resource coordination, documentation, and smooth handoffs to support teams • Strengthen delivery processes by contributing to standards, templates, and best practices • Communicate directly with clients to align technical execution with business priorities What You Bring • Two or more years of MSP experience delivering infrastructure and cloud projects • Strong hands-on skills with Microsoft 365, Azure, virtualization platforms, and hybrid networking • Ability to lead client-facing scoping sessions and communicate technical detail clearly • Experience designing and executing projects involving server builds, migrations, and cloud integrations • Understanding of security practices, backup technologies, routing, switching, and VPN connectivity • A consultative mindset with the ability to balance planning and execution Why You Will Love It Here • Health, dental, and vision coverage • 401(k) with company match • PTO and paid holidays • Certification reimbursement and ongoing technical development • A growth-oriented MSP culture that values autonomy, collaboration, and advancement

About Us Taurus Industrial Group is a leader in the industrial services sector, specializing in technical solutions like engineering and automation, electrical and instrumentation, civil and mechanical, and other specialty services. Our mission is to deliver exceptional service and operational excellence to meet the needs of our clients across diverse industries. Position Overview The Viewpoint Vista System Administrator will serve as the primary owner of the Vista ERP environment across Taurus Industrial Group. This role partners closely with Finance, HR, Operations, and Project Management to improve workflows, ensure data integrity, and enhance the effectiveness of our business systems. The ideal candidate is proactive, detail-oriented, and comfortable supporting a fast-paced, multi-entity industrial services organization. Key Responsibilities Oversee daily administration of the Viewpoint Vista ERP system, including user setup, permissions, and module configurations. Monitor system performance, troubleshoot issues, and coordinate solutions with internal teams and Viewpoint support. Support and optimize modules such as Job Cost, AP, AR, GL, Payroll, HRIS, Equipment, Inventory, and Project Management. Lead testing and rollout of system updates, patches, and enhancements with minimal operational disruption. Develop, audit, and maintain data standards to ensure quality and accuracy across all business units. Build, maintain, and enhance reports and dashboards using SQL, Crystal Reports, and Viewpoint tools. Partner with Finance and Operations leadership to streamline workflows and improve process efficiency. Provide training, guidance, and Tier 1-3 support to Vista users across the company. Document procedures, workflows, system configurations, and best practices. Education & Experience Bachelor's degree in Information Systems, Business, Accounting, or related field (preferred). 3-5+ years of hands-on experience administering Viewpoint Vista in an industrial, construction, or services environment. Skills & Competencies Strong SQL skills and familiarity with Crystal Reports, SSRS, or similar reporting tools. Experience supporting multi-entity organizations and field-based operations. Understanding of accounting, payroll, and job cost workflows. Excellent communication, problem-solving, and customer service skills. Ability to work collaboratively across multiple teams and prioritize in a dynamic environment. What We Offer Opportunity to make an immediate impact in a growing, multi-business-unit organization. Competitive compensation and benefits package. A culture centered on safety, integrity, and operational excellence. The ability to drive meaningful improvements in systems that support thousands of employees and field operations. How to Apply Submit your application through LinkedIn or visit our career page Taurus Industrial Group

Job Title: QA Engineer with BIOS/UEFI, Embedded Controller Duration: Long Term Job Opening: We are seeking a skilled and experienced QA Engineer to lead and execute quality assurance efforts across firmware and embedded systems. This role involves validating BIOS/UEFI, Embedded Controller (EC), and platform security functionalities to ensure robust and reliable system behavior. The QA Engineer will be responsible for designing test strategies, performing manual and automated testing, diagnosing firmware/hardware interaction issues, and collaborating with cross-functional teams to deliver high-quality firmware on schedule. Years of relevant experience needed :- 6 - 8 years Technical Skills: Expertise in firmware testing, including BIOS/UEFI and Embedded Controller (EC) validation Strong diagnostic and debugging skills using system logs, boot sequences, and trace analysis Solid understanding of Secure Boot, TPM, and firmware security validation Hands-on experience with diagnostic tools (e.g., serial consoles, JTAG) Agile methodology proficiency, including sprint planning and defect tracking Ability to design and execute comprehensive test strategies for edge cases and timing-sensitive scenarios Effective collaboration with cross-functional teams including firmware, hardware, and QA groups Hands-on experience in running automation test suits and triage Education and Experience Required: Bachelor's degree in Computer Science, Engineering, IT, or a related field. Familiarity with Agile tools like JIRA or Azure DevOps for task and defect tracking Ability to lead process improvements and introduce new tools or methodologies Industry certifications in QA or security (e.g., CISSP, CQA) are a plus Strong communication skills for cross-functional collaboration and stakeholder engagement Experience mentoring QA engineers and promoting best practices in firmware testing

We are seeking a highly experienced Trading Systems Analyst to support initiatives across exchange-traded derivatives and commodity trading systems. The role requires deep technical and business knowledge to ensure requirements are understood at all levels of delivery, while improving efficiency, compliance, and quality across trading systems. The successful candidate will act as a subject matter expert, bridging business, development, QA, infrastructure, and support teams. Key Responsibilities Act as a subject matter expert for trading systems initiatives, supporting end-to-end lifecycle analysis. Gather, analyze, and map RFQ, order, and trade lifecycles to identify gaps and propose solutions that improve system quality and efficiency. Troubleshoot and resolve issues across development, support, and technical business users. Communicate effectively with traders, developers, QA, infrastructure, and production support teams. Deliver scalable algorithmic trading technology solutions in a compliant and flexible manner. Support regulatory and audit compliance, including MiFID II and RTS6, within trading systems. Assist with application deployment, exchange certification, and vendor management. Required Industry Knowledge Strong understanding of all major global futures exchanges. Knowledge of full exchange-traded derivatives trade lifecycle. Minimum of 8 years' experience in Commodity Trading & Price Risk Management, Capital Markets, or Investment Banking. Familiarity with market data providers (e.g., Bloomberg, Refinitiv) and liquidity aggregation platforms. Understanding of financial regulations such as MiFID II, EMIR, and FCA guidelines. Key Skills and Experience Experience with Third Party Networks and EMS/OMS software vendors (e.g., TT, NYFIX, Bloomberg, TradingScreen). Knowledge of instrument static data and market data systems/protocols across Windows and Linux platforms. Experience analyzing and implementing regulatory initiatives (MiFID II, MAD/MAR). Solid experience with FIX engineering. Strong analytical and problem-solving abilities; able to work with complex datasets and propose innovative solutions. Understanding of trading lifecycle, including order capture, execution, allocation, settlement, and compliance. Experience in application support, vendor management, and system deployment. Proficiency in scripting/programming languages such as Python, PowerShell, C#, SQL. Experience with messaging systems and debugging network protocols (TCP, multicast) is highly regarded. Soft Skills Excellent communication and collaboration with traders, developers, and stakeholders. Ability to work in a fast-paced, high-pressure trading environment. Proactive, self-motivated, and adaptable with a positive attitude. Ability to work under demanding deadlines with changing priorities.

PRIMARY FUNCTIONS: The AI & Systems Optimization Specialist is responsible for managing, optimizing, and continuously improving the tools, automations, and AI-driven systems that support Scentiment's Customer Service operations. This includes overseeing ticketing system performance, IVR/phone workflows, AI chat automation, macros, internal knowledge bases, and backend configurations. The ideal candidate is technical, analytical, proactive, and able to translate operational needs into scalable system improvements that enhance agent efficiency, reduce response times, and elevate the overall customer experience. RESPONSIBLE FOR: Configuring, maintaining, and optimizing Customer Service platforms (ticketing system, IVR, knowledge base, CRM tools). Implementing and fine-tuning AI tools for routing, automation, self-service enhancement, and workflow efficiency. Monitoring system performance, identifying errors or bottlenecks, and resolving issues in real time. Building dashboards and reports to monitor KPIs such as automation utilization, CSAT impact, FRT, RT, and agent efficiency. Creating and updating internal process documentation, SOPs, training guides, and tool usage manuals. Training Customer Support Agents, Team Leads, and Managers on new workflows, feature updates, and best-practice system use. Collaborating with IT, vendors, and product teams for integrations, upgrades, and technical improvements. Ensuring data integrity, system accuracy, and compliance with privacy/security standards. Supporting leadership with tool readiness for new product launches, peak seasons, and workflow redesigns. LONG-TERM PROSPECTS: This role offers advancement opportunities into Senior AI & Automation Strategist, CX Systems Manager, or Director of AI & Systems Optimization, with expanded responsibility for multi-team automation strategy, enterprise tooling, and cross-department systems integration. QUALIFICATIONS: 2+ years of experience in Customer Service Operations, Systems Administration, Automation Management, and similar. Hands-on experience with customer service platforms such as Richpanel, Zendesk, Gorgias, Salesforce, Intercom, or equivalents. Familiarity with AI chatbot training, workflow builders, automation tools, macros, APIs, and integration logic. Strong analytical and diagnostic skills with high attention to detail. Ability to communicate technical concepts clearly to non-technical teams. Experience with reporting dashboards or BI tools (Looker, Tableau, Power BI, Excel). Highly organized with the ability to manage multiple projects and deadlines. Proactive problem-solver with a strong sense of ownership. PERFORMANCE METRICS: Increase in automation usage and automation-driven resolutions. Reduction in First Response Time (FRT) and Resolution Time (RT) due to system improvements. Accuracy and reliability of AI behavior (intent recognition, routing accuracy, auto-responses). Agent efficiency improvements linked to system optimization. CSAT impact related to system and workflow enhancements. System uptime, error reduction, and configuration accuracy. Quality and adoption rate of training provided to CS Agents and Team Leads.

Job Title: Warehouse Management System Analyst Schedule: 8-5 CST This role supports and maintains Memorial Hermann's Infor WMS environment, executing daily operational support, patching, SQL troubleshooting, workflow enhancements, and vendor coordination. The Analyst ensures smooth warehouse operations while supporting related robotic and replenishment systems. Job Responsibilities: • Support and maintain Infor WMS, ensuring daily operational stability • Troubleshoot system issues using SQL queries and log analysis • Install patches and coordinate updates • Support warehouse workflows and system integrations • Work with vendors and technical teams to resolve tickets • Support related systems (6 Rivers, BlueBin, Picking tools) • Document workflows, issues, and enhancements • Provide onsite technical support to warehouse operations teams Qualifications: • Bachelor's degree preferred (or equivalent experience) • Infor WMS experience required • SQL experience required • Strong understanding of warehouse operations and workflows • Experience with warehouse automation tools preferred • Ability to work onsite daily

Candid is building the AI layer for EPCs We use AI to automate the repetitive mechanical engineering tasks that slow projects down. This means everything from reading drawings, comparing datasheets, reviewing vendor packages, coordinating with other disciplines, and closing tasks. Our goal is to make preconstruction 10x faster. We recently raised $6.5M from top AI and industrial investors (including Schneider Electric and Meta's Chief AI Scientist). Our team includes engineers from MIT, Carnegie Mellon, major LNG/power projects, and leading EPCs. If you're a mechanical engineer who is tired of rework, inconsistency, and constant document chasing, and you believe AI can remove bottlenecks, we would love to work with you. Please send your resume to ***************************. ⸻ What You'll Do You will help us encode the real multidisciplinary engineering workflow inside an EPC: Mechanical Rotating/static equipment, pumps, compressors, heat exchangers, package units Datasheets, equipment lists, vendor documentation TBEs, spec compliance checks, MRs Piping / Civil-Structural Piping layouts, routing, isometrics, stress considerations, supports Line lists, MTOs, tie-ins, specialty items, pipe classes Foundations, equipment pads, pipe racks, trenching Review of structural and vendor drawings Process PFDs, P&IDs, heat and material balances Simulation runs, process calculations, relief sizing Process datasheets and discipline handoffs Electrical & Instrumentation Single-line diagrams, MCCs, load lists, cable schedules IO lists, instrument index, control narratives Coordination with Mechanical and Piping for loads, signals, and interfaces Cross-Discipline Show where rework happens, why it happens, and which steps can be automated Teach us the real workflows, dependencies, exceptions, and engineering judgment Your experience becomes the blueprint for an AI that handles the repetitive parts of EPC engineering ⸻ What We're Looking For 5+ years at an EPC, PMC, or owner-operator Strong understanding of FEED and Detailed Design workflows Hands-on experience in your discipline (Mechanical, Piping, Process, or Electrical) Knowledge of relevant standards (API, ASME, NFPA, ISA, IEEE, AISC, ASCE, etc) Ability to quickly spot inconsistencies across drawings, models, specs, and vendor documents Experience reviewing junior work or delegating tasks Clear understanding of cross-discipline dependencies Nice to Have Experience taking scope from start to finish Familiarity with AVEVA, Hexagon, SmartPlant, Aspen, ETAP, Caesar II, or similar tools Interest in AI or automation (no prior experience required) Perks $180,000-250,000 base + meaningful equity Unlimited PTO Remote flexibility Health insurance Visa + green card support ⸻ #Bechtel #Fluor #McDermott #Worley #BurnsandMcDonnell #Jacobs #AECOM #KBR #TechnipEnergies #Saipem #Chiyoda #SamsungEngineering #HyundaiEngineering #JGC #Hatch #Kiewit #BlackandVeatch #Petrofac #WoodPLC #Stantec #SNC_Lavalin #LindeEngineering #JohnWoodGroup #Doosan #CBI #MottMacDonald #DarGroup #ToyoEngineering #EPC #EPCM #FEED #DetailedDesign #MechanicalEngineering #ProcessEngineering #PipingEngineering #ElectricalEngineering #InstrumentationEngineering #OilAndGasEngineering #EPCJobs #Shell #Chevron #ExxonMobil #BP #TotalEnergies #Aramco #ADNOC #QatarEnergy #Petronas #KuwaitOilCompany #PDO #ENI #Equinor #Repsol #OccidentalPetroleum #ConocoPhillips #Sabic #Dow #BASF #LyondellBasell #RelianceIndustries #AirLiquide #AirProducts #Phillips66 #Valero #MarathonPetroleum #KinderMorgan #Williams #TCEnergy #DukeEnergy #SouthernCompany #NextEraEnergy #PGandE #NationalGrid #SiemensEnergy #GEVernova #DataCenterEngineering

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

We are currently seeking an Analyst, Senior Systems for Oracle SOA and Oracle BPM suite. This person will work effectively under minimal supervision and provide technical support for developing and supporting content management applications. This position will support our business users, participate in all relevant change management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include: Provides technical development and support for the Oracle SOA and BPM Suite 12c. Collaborates with customers to ascertain system specifications and business/technical requirements to create specification documents that meet business needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable) Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle (when applicable). Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to 10%. Qualifications: The successful candidate will meet the following qualifications: Bachelor of Science degree from a 4 year accredited university and/or 10 years of related industry or technical experience is required. Required: Experience in SOA Suite JCA Adapters - AQAdapter/FTPAdapter/FileAdapter/DBAdapter/Oracle Applications Adapter. Required: Experience in Oracle Service Bus (OSB) development - Proxy/Business/Pipeline/Transformations/Securing Proxies. Required: Experience in development of SOA Composites using BPEL Orchestration and Activities. Required: Experience in development of BPMN Workflows involving Human Tasks. Required: Experience with XML/JSON/XML Schemas/XQuery/XSLT. Required: Experience in development of both SOAP and REST based WebServices. Required: 5 years of development experience using Java, JEE Required: 3-5 years of experience with Spring/SpringBoot. Required: Experience with Oracle Weblogic/Fusion Middleware administration, performance tuning and troubleshooting. Required: System administration experience with building and maintaining environments on Linux. Required: Experience with Oracle Enterprise Scheduler (ESS). Required: 5-10 years of experience in SQL and good understanding of Oracle or any relational database. Desired: Experience with React. Desired: Experience or familiarity with LDAP provider such as Active Directory (AD) or Oracle Internet Directory (OID) is desirable. Desired: Experience in working in a multi-developer, team environment. Desired: Experience with Agile methodologies (SCRUM, Kanban). Desired: Experience with Azure CI/CD pipelines. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Join a team of highly technical individuals in a fast-paced, challenging environment. We are seeking an experienced IT consulting engineer with 5+ years of experience designing, implementing, and managing cloud and on-premises technologies. While at MRE, you will have the chance to support and improve our IT operations and help grow our technology customer base. This is a fantastic opportunity for someone who currently has experience working for an MSP and wants to work with leading edge Microsoft technologies and solutions. Candidates for this position should be self-motivated, hands-on, and technically oriented with a demonstrated understanding of customer service and IT processes. Qualifications Bachelor's degree or equivalent experience (CS or MIS is preferred) 5-7 years' experience supporting and implementing technology solutions Microsoft Certified: Azure Administrator Associate AZ-104, Azure Fundamentals AZ-900, VMware VCP 6, or equivalent certifications Thorough knowledge of and willingness to learn new technologies Ability to design and architect solutions and develop and present technical proposals Ability to communicate strategies and best practices during design and implementation Fundamental knowledge of project methodologies Proven experience supporting Microsoft O365/Azure as well as other third party supported applications Proven experience supporting Microsoft Solutions and knowledge of licensing through a Cloud Solutions Provider (CSP) Leading, managing, and supporting Azure Architecture Ability to support Azure AVD cloud computing environments Ability to build Azure networks and related items such as VNet Gateways, peering, landing zones Ability to manage and support both on-premises Active directory and Entra Automation of processes from technologies such as power apps Automation of tool sets within the MSP technology stack Programming language Python, JSON, C++ etc. Intune/Autopilot configuration management and policy creation Ability to support and manage storage solutions and Architecture Knowledge of and ability to manage and support VM technologies VMware/Hyper-V IOS / Apple MDM Knowledge of Logic Applications Windows OS experience Windows server OS experience Windows Migration and upgrade tactics BCDR strategies and implementation Linux experience of current LTS supported platforms API Integration SQL and database experience Some Project management experience RMM experience Relevant experience using ticketing systems such as (ConnectWise, HaloPSA, Jira, Freshdesk, etc.) Experience with Rewst (Automation Engine) and Thread (AI Chat Agent) Fundamental Knowledge of AI Knowledge of network architecture including (Cisco, SonicWALL, Azure) Knowledge of storage architectures and systems including SAN administration, storage, and server virtualization (Hyper-V and VMware) and consolidation Disaster recovery strategy, planning and administration (both on and offsite/cloud) Demonstrated abilities preparing documentation and training materials Preferred Characteristics Out-of-the-box thinker with the ability to understand client's technology needs and present cost-effective technology solutions and recommendations Willing to participate on special projects while managing individual tasks Ability to recommend and implement tools necessary to improve service delivery and quality Previous experience within a consulting organization or providing similar services internally Experience with pre-sales and post-sales support within a customer facing professional services organization Experience with working in an IT Service Management ticketing system such as ConnectWise Ability to deliver technical documentation such as bill of materials, statements of work, as-builts, and topology diagrams Experienced troubleshooting networking and connectivity issues Experienced with IT asset tracking systems Proven experience meeting client's business objectives Experience managing escalation of client issues in a timely manner Detail oriented with a focus on time management Excellent written and verbal communication skills Must be a team player with outstanding customer service skills Essential Functions Provide Help Desk escalation support as described above Proficiency in English Advanced troubleshooting and multi-tasking skills Ability to deal with stress and time sensitive matters Availability on nights, weekends and holidays as required by client needs Availability to work in-office for managing and collaborating with IT help desk teams Ability to collaborate and provide mentorship as a subject matter expert with the team Communicate via email, phone, Teams and in-person Willing to commute to client sites (less than 20% travel) Some on-call support will be required ***PLEASE NOTE WE ARE NOT ACCEPTING THIRD-PARTY CANDIDATES***