Systems engineer jobs in Winston-Salem, NC

Must Have Technical/Functional Skills: • Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues • With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service • Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe • Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) • Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification • Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) • TCP/IP, DHCP, Subnetting, VLAN, POE • Experience with packet capturing example: Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) • Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management • Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair • DHCP, DNS, Print Server, File Shares, Microsoft SCCM • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution • Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS • Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware • Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support • Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) • ANDON and PLC (Programmable Logical Controls) support knowledge • First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) • Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management • Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time • On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 • Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment • Ready to travel to other Toyota sites/locations within the US to support on a short basis. • Strong team worker with professional demeanor and strong ethics • Good written and oral communication skills are required • Experience with remote control tools and remote support (off-site) • Ongoing support of various Manufacturing computer systems • Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects • Change Management process • Associate or bachelor's degree in computer information systems, Computer Science or related field • TMMBC English 50%-100% Competence Nice To Have • Experience and/or knowledge of PLC's a plus. • Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) • Knowledge of iGear, Kepware, or other machine data gathering tools • SQL Server database administration (backu ps, security, monitoring, etc.) • Manage storage and backup systems • Previous experience supporting a large corporate, manufacturing environment • Experience supporting and troubleshooting Business and Mission Critical applications • 3 to 5 years of experience performing Level 3 responsibilities • Knowledge of Cisco Voice over IP hardware/software/server operation/configuration • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Basic Qualifications Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS:: Department of Defense Top Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As an electrical engineer for Undersea Systems, you'll be a member of a cross functional team responsible for developing Undersea Communication Systems. We encourage you to apply if you have any of these preferred skills or experiences: High Voltage DC Power systems / Module design. Experience should include multiple power topology design experience from few watts to KW+ converters. High voltage applications, power transmission systems, power electronics and HVDC technology What sets you apart: Deep understanding of electrical engineering computer-aided design (CAD) tools and mixed Signal circuit analysis/design Solid use of electrical engineering concepts, principles, and theories Circuit Design expertise Analog design and instrumentation (design and analysis) Circuit board test and troubleshooting expertise Isolated Switching Converters Fiber optic experience with transmitters, receivers, optical passives and fiber handling are desirable Strong troubleshooting ability: must be able to diagnose a problem by narrowing the point of failure sequentially through components Experience in the use of specialized laboratory equipment such as spectrum analyzers, oscilloscopes, and other test equipment for development, testing, and troubleshooting Experience in working in a lab environment building circuit cards, assemblies, and modules Experience in writing specifications, requirements, and verification procedures for complex electronic systems and components Experience with Worst Case Circuit Analysis and FMEA for both design and diagnosis applications Ahead of technology trends with Research & Development (R&D) experience, as well as advanced proficiency in test, troubleshooting, and analyzing circuit card schematics Motivated to drive innovation around design architectures, assembly, component selection, and electronics design Exceptional collaboration and communication skills with demonstrated success leading design teams for complex projects Team player committed to ongoing professional development for yourself and others Ability to travel as needed Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site While on-site, you will be a part of the McLeansville NC Design Center #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $110,175.00 - USD $122,225.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job DescriptionDescription: We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions. Requirements:

We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.

The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Systems Engineer / Systems Administrator Duration: 6 months . • Install, configure and upgrade and enhancements to software/hardware/network systems. • Provide technical assistance to Operations and the Help Desk in order to resolve test production schedules or problems. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Corvid Technologies is seeking HPC Systems Engineers with a strong background and enthusiasm for Linux to support our Linux-based High Performance Computer consisting of 80,000+ processor cores. If you enjoy learning, playing with hardware, optimizing performance, efficiency, and spend most of your time on the command line, this is the job for you. Candidates will be responsible for the following: Supporting software installation and configuration of license management servers (e.g., FlexLM or RLM) Implement site-to-site VPNs (e.g., IPSEC tunnels) to customers on customer HPC clusters Troubleshoot slow, hanging, or failing HPC jobs on internal or customer HPC clusters Automate repetitive tasks and implement custom solutions using scripting/programming languages such as Bash or Python Provide guidance and support on HPC best practices and solutions for internal and external customers Troubleshoot hardware and software issues on Linux servers Installation of new hardware into existing compute clusters Design, test, and implement an HPC environment consisting of a provisioner (e.g. xcat, warewulf), scheduler (e.g. Slurm, SGE, PBS), RDMA connections (e.g InfiniBand), a subnet manager, and 5+ compute nodes within the first 180 days of employment Obtaining a CompTIA Security+ certification within the first year of employment Requirements: Bachelor's degree in Engineering or related STEM field (master's preferred) Scripting experience Professional/personal experience using command-line Linux (RHEL derivatives preferred) Experience in one or more engineering computational code OR 2+ years of IT-related experience (e.g., user support, basic networking, Linux server administration, a home Linux environment) Obtain and maintain a U.S. security clearance Preferred Skills: Past experience as an HPC user on a large-scale cluster Past experience managing information systems within a classified environment Experience installing, configuring, and maintaining job management tools (such as SLURM, Moab, TORQUE, PBS, etc.) Experience configuring, installing, and troubleshooting MPI and OpenMP applications Experience with operating system deployment tools (e.g. XCAT, ROCKS) Hands-on experience of at least one distributed file system (Spectrum Scale-GPFS, Lustre, BeeGFS, Gluster, IMRIX, PVFS, etc.) Direct experience working with InfiniBand Experience configuring, installing, tuning, and maintaining scientific software on large-scale systems Experience supporting HPC compilers and libraries Experience with configuration management tools such as Ansible or Puppet Familiarity with authentication and access control systems (ADFS, LDAP, Kerberos) Active U.S. security clearance Current and active CompTIA Security+ certification About Corvid: Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources. Why Corvid: We value our employee-owners and in addition to offering challenging work opportunities and competitive pay, Corvid believes in providing a strong benefits package that delivers value to our team members at all stages of their career. Our benefits include: Employee ownership through our generous 401(k) match in Corvid Stock Medical insurance via Blue Cross - PPO and High-Deductible plans (with company HSA contribution) Paid Time Off (PTO) starting at 3 weeks - based on years of industry experience not tenure Career development and continuing education opportunities Company provided life, long-term, and short-term disability insurance Incentive opportunities to reward strong performance and corporate growth Attractive campus facilities including Lake Norman access, kayaks, paddle boards, basketball and pickleball courts, grills, and more Paid gym membership #IND1

Job Description As a Systems Engineer, you will be at the forefront of defining, developing, and being responsible for verification and validation test processes for various applications, contributing to the evolution of advanced mobility and beyond. This role demands a seasoned professional with a proven track record in systems engineering, strong systems engineering skills, and a passion for pushing the boundaries of technology. This role demands the ability to collaborate with multidisciplinary teams to deliver groundbreaking solutions. Responsibilities: • Collaborate with cross-functional teams to write, manage, standardize, and implement Integration Test Procedures, Integration Test Reports, and System Verification Reports for vehicle systems. • Collaborate closely with vehicle system experts, including control systems engineers, software and hardware engineers, and sensor technology experts to conduct, integrate, verify, and validate vehicle systems and subsystems as part of test. • Stay up to date with the latest advancements in systems engineering industry standards and guidelines, MBSE tools for requirements generation, verification, validation, and integrate relevant innovations and procedures into system integration and the test environment. • Assist in coordination of activities with the test team, vehicle system teams, Program Management, Flight Test, Certification Authorities, Consultants, and Suppliers. • Support discussions with regulatory agencies and certification authorities from the USA and other countries, related to systems integration and test, verification, and validation. • Development, maintenance, and configuration control of test requirements and test procedures with an emphasis on repeatability, regression, and automation. • Participate and contribute to the development of vehicle system test plans and strategy for verification, to include verification requirements, test methods, pass/fail criteria, corrective actions, and system means of compliance. • Responsible for the development of validation plans and metrics for evaluating system effectiveness, operational suitability, sustainability, and survivability of vehicle systems under intended operational environments Requirements • Bachelor's degree • A minimum of 5 years of industry experience in systems engineering, verification and validation, and test. • Strong proficiency in systems engineering tools such as DOORS, Cameo Systems Modeler or equivalent, JIRA, Confluence, Github, Bitbucket, Teamcenter, etc. • Extensive knowledge of requirements verification traceability including generation of RVTM's for verification methods, results, and resolution. • Experience defining system requirements, architecture and interfaces for Fly-By-Wire • Previous involvement with developing and managing certification plans, test plans, and qualification campaigns for FBW systems in an integrated lab environment. • Hands-on experience with regulation/certification processes (FAA, EASA,etc.) • Strong problem-solving skills and the ability to analyze complex technical challenges. • Exposure to ARP5754, DO-178, DO-254 preferred.

Jockey is a family-owned company that has been producing quality products for over 140 years. We pride ourselves on innovation, people emphasis, integrity, customer focus, and quality. Jockey associates see the dedication to our values shine through in our products, relations with customers and one another, in our training and development, compensation & benefits, and dedication to providing a safe, clean, and fun work-environment for all. This is a full-time position, Monday - Friday at the Jockey Distribution Center in Cooleemee, NC, near Mocksville, NC in Davie County a Piedmont Triad Community. The employee will perform Engineering duties relative to Production Incentive Rate setting, Labor Management (LMS) and Warehouse Management (WMS) system maintenance. Assist with AutoCAD facility drawings, and various Project Management tasks. This is a Warehouse environment and may require standing/walking the majority of some days. JOB EXPECTATIONS * Analyze direct labor activities to determine best practice methods * Perform time-studies that include work effort grading, data collection, and Excel workbook entry. * Document standard operating procedures for the management team as a training guide * Maintain all aspects of the LMS regarding Labor rates and Reporting * Configure WMS data for Job Function creation and proper Program integration * Assist with major Equipment and Software Project Management * Assist with updating facility layouts using AutoCAD LT * Provide LMS and WMS technical support to other areas within the distribution operation. * Assist with Safety and Ergonomic programs within the DC * Work with Corporate Planning on new Item setup * Learn duties of the Payroll Associate to act as back-up for payroll entry * Work with vendors on cost savings for Expense and Capital purchases * Other job duties as assigned. Preferred Qualifications: * Bachelor's degree in Industrial/Systems Engineering * Experience with time study and methods analysis * Experience using WMS & LMS systems * Experience with AutoCAD or similar drawing program Required Qualifications * Associate degree in Industrial/Systems Engineering Technology. * At least one year of experience. * Sound analytical skills. * Strong communication and interpersonal skills. * Skillful in MS Word and Excel workbooks. * Excellent attention to detail and organizational skills. Candidates must list work history or attach resume to be considered for this position. Benefits: Medical, dental, vision, life and disability insurance. 401k retirement plan with a generous matching contribution. Paid vacation plus holidays. Tuition Reimbursement. Employee appreciation events. Product discounts and employee sales. Temperature controlled work environment. Adoption assistance.

Job Description We are seeking a highly skilled and motivated Network Administrator to join our IT team. In this role, you will be responsible for managing and optimizing our network infrastructure to ensure reliable, secure, and efficient operation. The ideal candidate will have a strong background in network administration, excellent problem-solving skills, and the ability to work effectively in a dynamic environment. The Network Administrator will report to the Digital Technology Manager. The position requires a full-time work week spent in the office. Normal hours are Monday through Thursday 7:00am-4:30pm and Friday 7:00am - 12:00pm. (Must be flexible to work additional hours as needed based on project requirements and deadlines.) Key Responsibilities Network Operations: Administer and maintain network systems including routers, switches, firewalls, and wireless access points to ensure high performance and reliability. Configuration and Installation: Install, configure, and upgrade network hardware and software as needed. Implement network solutions to meet organizational requirements. Monitoring and Troubleshooting: Continuously monitor network performance, diagnose, and resolve network issues to minimize downtime and optimize performance. Security Management: Implement and enforce network security measures, including firewalls, intrusion detection/prevention systems, and access control protocols to protect against threats. Documentation: Create and maintain detailed documentation for network configurations, changes, and procedures. Ensure accurate records of network inventory and performance metrics. Support and Training: Provide 2nd and 3rd level support for network-related issues. Offer technical support and guidance to end-users and IT staff as needed. Collaboration: Work closely with other IT professionals and vendors to resolve complex network issues, plan and implement upgrades, and enhance network capabilities. Backup & Recovery: Oversee and manage the company's backup infrastructure, ensuring data replication, recovery, and retention processes are executed flawlessly. Sharepoint oversight: Administer and maintain SharePoint, including user permissions and content management. Compliance: Ensure network operations comply with organizational policies and industry best practices. Technical Skills Required Experience with VMWare vCenter virtualization Microsoft Exchange, Microsoft AD, Microsoft SQL Server Veeam Backup and Replication Cybersecurity Access Control and Video Surveillance HP Nimble Storage Technologies Scripting Skills TCP/IP Proficiency Office 365 Management Cisco Meraki Switches and Access Points VoIP Telephony Experience with DNS and DHCP configurations. NIST-171 and CMMC knowledge highly advantageous. Skills and Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field preferred. A minimum of 5 years of network administration experience Excellent troubleshooting and problem-solving skills Ability to work in fast-paced, constantly changing environment Detailed, and results-oriented Active Secret Clearance preferred but not required. Must be able to verify U.S. Person Status as defined by International Traffic in Arms Regulations (ITAR). Ability to obtain security clearance if deemed necessary for position. Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Benefits 401(k) with employer match Dental Insurance Disability Insurance Health Insurance Vision Insurance Paid Parental and Maternity Leave Life Insurance Paid Time Off - 120 hours per year to start (prorated in first year of employment) Continuing Education Annual Year End Paid Holiday Closure Classification Position is full-time, Exempt MSI Defense Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Manufacturing Test Infrastructure Engineer is tasked with setting up, maintaining, and optimizing server test environments and equipment across manufacturing operations. This role ensures a robust test infrastructure, supports cross-functional collaboration, and provides technical training to enhance operational readiness and product quality. Responsibilities + Build and configure test network environments including switches, PXE boot systems, and rack cabling. + Set up and maintain test servers (L1/L2) used in automated and manual validation processes. + Document and escalate issues with detailed root cause analysis and resolution tracking. + Identify, evaluate, and procure test-related equipment including testers, racks, and diagnostic tools. + Maintain inventory and ensure quality and calibration of test equipment across production lines. + Work closely with engineering, quality, IT, and logistics teams to ensure seamless test operations. + Participate in design reviews and provide feedback on testability and infrastructure needs. + Provide technical training to team members and technicians on test setup, equipment usage, and safety protocols. + Develop and maintain SOPs and troubleshooting guides for test infrastructure. Essential Skills + Bachelor's degree in Information Technology, Computer Engineering, or related field. + 3+ years of experience in server hardware testing or manufacturing test support. + Proficiency in Linux system administration, network configuration (DHCP, FTP, SSH), and scripting (Python, Bash). + Familiarity with manufacturing test platforms like UTP and server validation processes (AVT, Burn-In, FVT). + Strong analytical and communication skills with a proactive approach to problem-solving. + Experience with L1/L2 server architecture and PXE boot automation. + Understanding of test data visualization and benchmarking tools. Job Type & Location This is a Permanent position based out of Whitsett, NC. Pay and Benefits The pay range for this position is $100000.00 - $135000.00/yr. 401k 6% PTO for 2 weeks Manufacturing Servers Workplace Type This is a fully onsite position in Whitsett,NC. Application Deadline This position is anticipated to close on Dec 31, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

The Infrastructure Engineer is responsible for designing, implementing, and maintaining the organization's systems and network infrastructure while ensuring optimal performance, security, and reliability. This role blends hands-on technical expertise in systems and network administration with project management responsibilities to plan, execute, and deliver infrastructure initiatives. The ideal candidate will collaborate across departments and vendors to support both day-to-day operations and long-term technology goals. Primary Responsibilities Systems Administration: Install, configure, and maintain operating systems (Windows and Linux), servers, software applications, and hardware components. Monitor system performance and troubleshoot issues. Implement and enforce security policies and best practices. Manage user accounts and permissions. Perform and monitor regular system backups and disaster recovery operations. Network Engineering: Design, deploy, and maintain network infrastructures (including LAN, WAN, and cloud environments). Configure and troubleshoot network devices like routers, switches, and firewalls. Implement network security measures (e.g., VPNs, intrusion detection/prevention systems). Monitor network performance and identify/resolve issues. Project Management: Lead and oversee network infrastructure projects from planning to execution and delivery. Develop and manage project plans, timelines, and budgets. Coordinate with cross-functional teams, stakeholders, and vendors. Manage project risks and implement mitigation plans. Communicate project status and updates to stakeholders. Other Duties Perform other duties, as assigned. Skill & Abilities Strong understanding of operating systems, networking protocols, network hardware and software, cybersecurity practices, virtualization platforms (such as VMware or Hyper-V), and cloud technologies (AWS, Azure, GCP), with proven troubleshooting abilities. Experience applying project management methodologies (Agile, Waterfall) for effective planning, resource coordination, and risk management. Excellent written and verbal communication, interpersonal, analytical, and organizational skills. Ability to manage multiple priorities, meet deadlines, and perform well under pressure. Dependable, self-motivated, and able to work both independently and collaboratively while maintaining confidentiality. Willingness to travel, if needed. Education & Qualifications Bachelor's Degree in Computer Science or related field, preferred but not required. At least ten years of relative experience in system administration, network engineering and project management. Field related certifications/designations preferred but not required.

Precision Resources, a division of The Trimarc Group, Inc. is currently searching for a Junior Systems Engineer for one of our client's in Greensboro, NC. This individual will be responsible for supporting networks, servers, virtualization, and storage systems that power client environments. Every day brings new opportunities to solve challenges, learn advanced technologies, and work alongside a team of experts delivering enterprise-level IT solutions. THIS IS AN ONSITE POSITION Required Qualifications Minimum of 3 years' IT infrastructure support experience. Manage data center and office networks (Cisco, Arista, Sonicwall). Assist with migrations using Veeam. Provide Level 2 and Level 3 technical support to clients. Support security systems, cameras, telephone systems, UPS, and generators. Respond to data center/facility alarms and alerts as needed. Strong knowledge of: Modern hardware/architecture TCP/IP networking Virtualization technologies (VMware, Hyper-V, Citrix XenServer) Maintain Rocky/AlmaLinux servers, TrueNAS storage, and SMB shares. Internet protocols (SMTP, SSH, HTTP/HTTPS, SNMP, NTP, DNS, DHCP, etc.) Must be a US Citizen or Green Card holder. C2C or candidates requiring sponsorship will not be considered. Apply Directly https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1279 To view all of the open position with Precision Resources, please visit: http://www.precisionresources.org/careers/ Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

Basic Qualifications Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 2+ years of job-related experience, or a Master's degree and 6 months of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS:: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a systems engineer in this unique role, you'll help engineer the brains behind the brawn for ships, submarines, undersea networks and other advanced defense systems. We encourage you to apply if you'd like to experience a variety of different product families and locations. What sets you apart: Highly flexible and willing to quickly adapt to new teams Clear understanding of systems engineering concepts, principles, theories, and technical standards Clear understanding of requirements management and system modeling tools Creative thinker with ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity Team player who thrives in collaborative environments and revels in team success Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: Due to the nature of this position, 75-80% travel may be required to support work at various GDMS sites. When not supporting work at other sites, you will be a part of the McLeansville, NC engineering team. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $88,651.00 - USD $98,348.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Corvid Technologies is seeking HPC Systems Engineers with a strong background and enthusiasm for Linux to support our Linux-based High Performance Computer consisting of 80,000+ processor cores. If you enjoy learning, playing with hardware, optimizing performance, efficiency, and spend most of your time on the command line, this is the job for you. Candidates will be responsible for the following: Supporting software installation and configuration of license management servers (e.g., FlexLM or RLM) Implement site-to-site VPNs (e.g., IPSEC tunnels) to customers on customer HPC clusters Troubleshoot slow, hanging, or failing HPC jobs on internal or customer HPC clusters Automate repetitive tasks and implement custom solutions using scripting/programming languages such as Bash or Python Provide guidance and support on HPC best practices and solutions for internal and external customers Troubleshoot hardware and software issues on Linux servers Installation of new hardware into existing compute clusters Design, test, and implement an HPC environment consisting of a provisioner (e.g. xcat, warewulf), scheduler (e.g. Slurm, SGE, PBS), RDMA connections (e.g InfiniBand), a subnet manager, and 5+ compute nodes within the first 180 days of employment Obtaining a CompTIA Security+ certification within the first year of employment Requirements: Bachelor's degree in Engineering or related STEM field (master's preferred) Scripting experience Professional/personal experience using command-line Linux (RHEL derivatives preferred) Experience in one or more engineering computational code OR 2+ years of IT-related experience (e.g., user support, basic networking, Linux server administration, a home Linux environment) Obtain and maintain a U.S. security clearance Preferred Skills: Past experience as an HPC user on a large-scale cluster Past experience managing information systems within a classified environment Experience installing, configuring, and maintaining job management tools (such as SLURM, Moab, TORQUE, PBS, etc.) Experience configuring, installing, and troubleshooting MPI and OpenMP applications Experience with operating system deployment tools (e.g. XCAT, ROCKS) Hands-on experience of at least one distributed file system (Spectrum Scale-GPFS, Lustre, BeeGFS, Gluster, IMRIX, PVFS, etc.) Direct experience working with InfiniBand Experience configuring, installing, tuning, and maintaining scientific software on large-scale systems Experience supporting HPC compilers and libraries Experience with configuration management tools such as Ansible or Puppet Familiarity with authentication and access control systems (ADFS, LDAP, Kerberos) Active U.S. security clearance Current and active CompTIA Security+ certification About Corvid: Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources. Why Corvid: We value our employee-owners and in addition to offering challenging work opportunities and competitive pay, Corvid believes in providing a strong benefits package that delivers value to our team members at all stages of their career. Our benefits include: Employee ownership through our generous 401(k) match in Corvid Stock Medical insurance via Blue Cross - PPO and High-Deductible plans (with company HSA contribution) Paid Time Off (PTO) starting at 3 weeks - based on years of industry experience not tenure Career development and continuing education opportunities Company provided life, long-term, and short-term disability insurance Incentive opportunities to reward strong performance and corporate growth Attractive campus facilities including Lake Norman access, kayaks, paddle boards, basketball and pickleball courts, grills, and more Paid gym membership #IND1

Jockey is a family-owned company that has been producing quality products for over 140 years. We pride ourselves on innovation, people emphasis, integrity, customer focus, and quality. Jockey associates see the dedication to our values shine through in our products, relations with customers and one another, in our training and development, compensation & benefits, and dedication to providing a safe, clean, and fun work-environment for all. This is a full-time position, Monday - Friday at the Jockey Distribution Center in Cooleemee, NC, near Mocksville, NC in Davie County a Piedmont Triad Community. The employee will perform Engineering duties relative to Production Incentive Rate setting, Labor Management (LMS) and Warehouse Management (WMS) system maintenance. Assist with AutoCAD facility drawings, and various Project Management tasks. This is a Warehouse environment and may require standing/walking the majority of some days. JOB EXPECTATIONS Analyze direct labor activities to determine best practice methods Perform time-studies that include work effort grading, data collection, and Excel workbook entry. Document standard operating procedures for the management team as a training guide Maintain all aspects of the LMS regarding Labor rates and Reporting Configure WMS data for Job Function creation and proper Program integration Assist with major Equipment and Software Project Management Assist with updating facility layouts using AutoCAD LT Provide LMS and WMS technical support to other areas within the distribution operation. Assist with Safety and Ergonomic programs within the DC Work with Corporate Planning on new Item setup Learn duties of the Payroll Associate to act as back-up for payroll entry Work with vendors on cost savings for Expense and Capital purchases Other job duties as assigned. Preferred Qualifications: Bachelor's degree in Industrial/Systems Engineering Experience with time study and methods analysis Experience using WMS & LMS systems Experience with AutoCAD or similar drawing program Required Qualifications Associate degree in Industrial/Systems Engineering Technology. At least one year of experience. Sound analytical skills. Strong communication and interpersonal skills. Skillful in MS Word and Excel workbooks. Excellent attention to detail and organizational skills. Candidates must list work history or attach resume to be considered for this position. Benefits: Medical, dental, vision, life and disability insurance. 401k retirement plan with a generous matching contribution. Paid vacation plus holidays. Tuition Reimbursement. Employee appreciation events. Product discounts and employee sales. Temperature controlled work environment. Adoption assistance.

Manufacturing Test Infrastructure Engineer is tasked with setting up, maintaining, and optimizing server test environments and equipment across manufacturing operations. This role ensures a robust test infrastructure, supports cross-functional collaboration, and provides technical training to enhance operational readiness and product quality. Responsibilities * Build and configure test network environments including switches, PXE boot systems, and rack cabling. * Set up and maintain test servers (L1/L2) used in automated and manual validation processes. * Document and escalate issues with detailed root cause analysis and resolution tracking. * Identify, evaluate, and procure test-related equipment including testers, racks, and diagnostic tools. * Maintain inventory and ensure quality and calibration of test equipment across production lines. * Work closely with engineering, quality, IT, and logistics teams to ensure seamless test operations. * Participate in design reviews and provide feedback on testability and infrastructure needs. * Provide technical training to team members and technicians on test setup, equipment usage, and safety protocols. * Develop and maintain SOPs and troubleshooting guides for test infrastructure. Essential Skills * Bachelor's degree in Information Technology, Computer Engineering, or related field. * 3+ years of experience in server hardware testing or manufacturing test support. * Proficiency in Linux system administration, network configuration (DHCP, FTP, SSH), and scripting (Python, Bash). * Familiarity with manufacturing test platforms like UTP and server validation processes (AVT, Burn-In, FVT). * Strong analytical and communication skills with a proactive approach to problem-solving. * Experience with L1/L2 server architecture and PXE boot automation. * Understanding of test data visualization and benchmarking tools. Job Type & Location This is a Permanent position based out of Whitsett, NC. Pay and Benefits The pay range for this position is $100000.00 - $135000.00/yr. 401k 6% PTO for 2 weeks Manufacturing Servers Workplace Type This is a fully onsite position in Whitsett,NC. Application Deadline This position is anticipated to close on Dec 31, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Must Have Technical/Functional Skills: * Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues * With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service * Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe * Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) * Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification * Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) * TCP/IP, DHCP, Subnetting, VLAN, POE * Experience with packet capturing example: Wire Shark * Network maintenance, support and refresh * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management * Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) * Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management * Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair * DHCP, DNS, Print Server, File Shares, Microsoft SCCM * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution * Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS * Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware * Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support * Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) * ANDON and PLC (Programmable Logical Controls) support knowledge * First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) * Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management * Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time * On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 * Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment * Ready to travel to other Toyota sites/locations within the US to support on a short basis. * Strong team worker with professional demeanor and strong ethics * Good written and oral communication skills are required * Experience with remote control tools and remote support (off-site) * Ongoing support of various Manufacturing computer systems * Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects * Change Management process * Associate or bachelor's degree in computer information systems, Computer Science or related field * TMMBC English 50%-100% Competence Nice To Have * Experience and/or knowledge of PLC's a plus. * Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) * Knowledge of iGear, Kepware, or other machine data gathering tools * SQL Server database administration (backu ps, security, monitoring, etc.) * Manage storage and backup systems * Previous experience supporting a large corporate, manufacturing environment * Experience supporting and troubleshooting Business and Mission Critical applications * 3 to 5 years of experience performing Level 3 responsibilities * Knowledge of Cisco Voice over IP hardware/software/server operation/configuration * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection.