Telecom technician jobs in Niagara Falls, NY - 223 jobs

Department: Service Reports to: Service Manager Supervises: None Benefits: Competitive Pay & Bonuses Paid Training Paid Time Off Health Benefits Employee Discount 401k & More $40,000-$100,000/year based on experience Purpose: Performs mobile pre-delivery inspections and on-site equipment diagnostics, service, repair, and maintenance work in line with the service programs. May require some direction or guidance from the Service Manager or Location Manager. Responsibilities: o Performs on-site service on all makes of Turf and small Agricultural equipment. o Actively promotes and sells dealership specific mobile service programs directly to customers o Coordinates with Service Manager or Location Manager to establish and implement effective processes for all Turf and small Agricultural services offered through dealership specific service programs o Reviews and explains any maintenance, repair or other service concerns directly with the customer and documents on work order o Establishes and implements effective stocking processes with the Parts department to maintain the proper seasonal parts inventory in the vehicle o Participates in Service EDUCATE Training programs required for the development of skills and knowledge o Maintains current knowledge of John Deere and competitive products o Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment o Follows all safety rules and regulations in performing work assignments o Completes all reports and forms required in conjunction with work assignments o Accounts for all time and material used in performing assigned duties o Responsible for other duties as assigned by your manager o 1+ years of experience performing service repairs o Outstanding interpersonal and customer service skills o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment o Proficient knowledge of selling techniques o Ability to use Service Advisor, Microsoft Office applications, and basic computer functions o Ability to operate vehicles and equipment used for diagnostic purposes o Ability to lift at least 75 lbs. repeatedly o Basic Service Technician certification preferred o High School Diploma or equivalent experience required; Associates degree preferred o Valid driver's license required; CDL (Commercial Drivers License), fork lift license preferred Compensation details: 40000-70000 Yearly Salary PI7e5201eb5038-26***********2

Field Service Technician(ElectroMechanical) - Veterans Prime, Inc. Nationwide opportunities | Must be willing to relocate Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide. Responsibilities Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms. Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations. Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance. Travel extensively for overnight field assignments and represent employer partners in customer-facing environments. Maintain professional customer communication, document service actions, and follow company safety and compliance procedures. Requirements Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery. Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments. Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest). Comfort with frequent overnight travel throughout the U.S. Strong customer service and communication skills for professional, on-site representation. Compensation and Career Benefits Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary. Employment with veteran-friendly employers who value military experience and often include veteran hiring managers. Opportunities for technical skill development, career advancement, and stable, long-term employment. Dynamic, varied fieldwork that places technicians in different environments and customer settings. How to Apply Submit your resume and complete the applicant questions to be considered for a screening call.

Field Service Technician Compensation: $22.00-$26.00/hour About NOCO Founded in Tonawanda, NY in 1933, NOCO is a family-owned energy company serving homes and businesses across Western and Central New York. What began as a coal supplier has grown into a full-service provider of energy products and services, with over 300 employees and 150+ vehicles across more than a dozen locations. We're dedicated to delivering exceptional value, customer care, and innovative energy solutions. We're committed to sustainable practices and continue to invest in cleaner technologies to support a healthier environment and a stronger regional economy. What We Are Looking For The Environmental Technician is responsible for the safe removal, collection, handling, transportation, and disposal of hazardous and non-hazardous materials from industrial sites, oil fields, wastewater treatment plants, and other facilities. The role requires strict adherence to safety protocols, regulatory compliance, and emergency response preparedness. What You Will Do Safely collect and dispose of hazardous and non-hazardous materials, ensuring compliance with local, state, and federal regulations. Properly handle including waste chemicals, oil, or sludge, to designated disposal or treatment sites. Follow protocols for the safe removal of contaminants, including the use of personal protective equipment (PPE) such as gloves, masks, and suits. Ensure that all safety protocols are followed during operations, including the correct use of PPE and equipment. Participate in safety training, emergency response drills, and routine safety audits to minimize risks on-site. Interact with customers to understand their needs and provide information on the waste removal process. Maintain a professional demeanor while delivering services and addressing any customer concerns or questions. Perform tasks associated with emergency response, hazardous waste clean-up, site remediation, equipment decontamination, and the handling of hazardous materials. Ability to work during scheduled hours, with occasional work on nights, weekends, and variable schedules as necessary. Work in industrial settings such as factories, chemical plants, warehouses, construction sites, and power plants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need 40-hour HAZWOPER, OSHA 10, Confined Space Entry and LOTO (Lockout/Tagout) certification preferred. Experience with emergency response crews in incidents involving hazardous and non-hazardous material releases to air, soil, and water. Strong attention to detail and ability to work independently with minimal supervision. Ability to work in a physically demanding role, including lifting up to 50 pounds occasionally. Ability to work outdoors in all climate conditions and indoors in non-climate-controlled environments. Ability to multi-task, manage shifting priorities, and follow through on projects. Excellent client interaction and organizational skills. Willingness to wear company-issued PPE, including safety glasses, hard hat, steel-toed shoes, gloves, Tyvek coveralls, and respirator as needed. Ability to work 12-hour days, varying schedules, nights, weekends, and holidays. What We Offer Competitive starting hourly rate Generous medical insurance offerings Dental and vision plans Company-paid life insurance Company-paid short-term disability 401(k) with company match Health savings accounts Generous Paid Time Off policies 7 paid holidays Employee and family assistance program Company-paid training Safety incentives Years of service incentives Company provided uniforms and PPE Boot allowance

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE * Perform service tasks as assigned and as per company policies and procedures * Capable of working under direct supervision or independently based upon training completion * Render on-site and phone assistance to customers * Communicate with Technical Support on technical or procedural issues * Implement Field Change Notices per published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Maintain and operate company vehicle in accordance with local laws and company policy * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines * Maintain individual inventory and perform cycle counts in accordance with company policy * Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates per company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all technical and administrative work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate per company guidelines * Perform inventory cycle counts per company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) * ASEET or AMEET, or progress towards, is preferred * High School or Vocational School Diploma * 2-4 years military experience in a related technical field * 0-2 years of relevant industry experience Interpersonal and Administrative Skills * Communicate professionally and respectfully in both written and verbal forms * Manage time effectively by prioritizing and balancing technical tasks with administrative tasks * Collaborative with peers, customers, suppliers, and leadership * Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills * Make basic site evaluation skills to include: environmental temperature, and general operating conditions * Familiarity with electrical / electronic test equipment and fundamentals * Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks * Employ elementary fix/repair techniques based on directed supervision * Complete service tasks and return unit to full operating conditions based upon directed supervision * Summarize and report all work related tasks performed in written and verbal form * Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

Amherst, NY Starting at $28.00 based on experience Position Responsibilities: Repair analog and digital equipment to meet and/or exceed both the customer's expectations and Ivoclar key performance indicators and quality standards. Essential Functions: * Conduct electronic and mechanical testing and repair of analog and digital equipment. * Perform troubleshooting and diagnostic support via phone with internal and external customers * Maintain excellent and accurate communications with the appropriate staff and customers * Provide technical advice and support to internal departments (Sales, Customer Service, and Education departments) * Coordinate loaner equipment usage, both to and from customers * Monitor and maintain equipment repair parts inventory in order to meet service and repair schedule/demand * Maintain quality logs and records as required by the Quality Management System * Establish/maintain vendors for replacement parts and supplies for equipment line * Assist with departmental training initiatives for self, staff and Salesforce * Assist other departments with spare parts, used equipment ordering * Provide assistance to other departments as needed * Perform other duties or assist in special projects as assigned by the Lead, Supervisor or Manager Your Qualifications: * Two-year degree (AAS preferred) or certification in a related field, and 3-5 years of practical experience (dental field is desirable), or an equivalent combination of education and experience * Must have excellent communication skills with the ability to work independently and in a small team environment * Familiarity with digital and analog meters and various power tools is essential * Excellent IT/PC skills and ability to communicate advanced topics to users with very different backgrounds * SAP / Salesforce knowledge a plus * Must be detail oriented and have excellent problem-solving and analytical abilities with a certain degree of creativity * Basic troubleshooting skills. Ability to identify common hardware, software and design errors relevant to equipment. Physical Demands: * Ability to sit or stand for up to 8 hours per day, view computer monitor, and move about effectively to fulfill the essential functions of the job. * Manual dexterity needed to work with hand tools. * Must be able to lift a minimum of 75 lbs. Let's achieve our goal together. If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile. Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.

OPEX Corporation is currently looking for a part time Field Service Technician. This position will require the employee to be flexible with their hours. Due to customer demands, the employee may be required to work occasional weekends. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues. Responsibilities: This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise. Interact with management as well as other personnel to analyze and correct any equipment performance issues. Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree in Electronics and/or equivalent hands-on job experience. Must have excellent customer service skills. Possessing a driver's license, insurance and a reliable vehicle. Ability to lift at least 25 pounds independently. Ability to maneuver a job site, including small spaces in around our equipment. Physical/Work Environment: Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment Commuting for an extended period of time throughout duration of shift Must have the ability to lift heavy machine parts while on duty Ability to maneuver a job site, including small spaces in around our equipment Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Qualifications Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Milton CAT is seeking an experienced Earthmoving Field Service Technician. Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Flexibility and in-depth product knowledge are necessary for this position. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Rate: Minimum starting wage of $28.41 - $37.48/hour based on location and experience. This is a union position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Removes, disassembles, assembles, and installs components and parts. Identify the problem and cause of failure through logical troubleshooting steps. Determines reusability of parts in accordance with published Caterpillar reusability guidelines. Orders replacement parts ensuring that parts ordered are correct and complete at time of order. Cleans, repairs, reconditions, and maintains equipment and components. Tests, measures, and adjusts engine and machine systems and components. Prepares, inspects and operates machines prior to delivery. Keeps up to date with developments in tooling, technologies and systems. Prepares inspection and appraisal reports. Prepares accurate and complete service reports timely. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent. Three years experience as an Earthmoving Shop Technician working with heavy equipment. Experience on CAT heavy equipment or similar equipment. Proficient in mechanical systems (transmissions, engines, hydraulics, etc.). Ability to diagnose and repair CAT heavy equipment and components in the field. DOT and MSHA certifications required. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong problem solving skills and be detailed oriented with a high level of accuracy. Ability to operate a service vehicle. Valid driver's license and a safe driving record. Strong math skills. Able to lift more than 50 pounds. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work in the field without supervision. Must be able to work in a dynamic, fast paced service environment. Maintain a tool inventory sufficient to perform assigned tasks. Heavy equipment service/maintenance knowledge. Must have a safe working record. Preferred Skills and Competencies Associates degree in a related field is preferred. CDL License. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you. What you'll do Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise Maintain knowledge, skillsets and certifications through training courses Basic qualifications 6 months of experience diagnosing, troubleshooting or repairing technology products Experience actively using and learning about consumer electronics Ability to work a flexible schedule including holidays, nights and weekends Preferred qualifications Strong ability to prioritize and multi-task in a fast-paced environment What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Job DescriptionSalary: $28-$40 REQUIRES NIGHTS AND WEEKEND AVAILABILITY Major quick growth opportunity for the right candidate! Looking for a self-starter to help our facilities management team. Needs to have a working knowledge of all trades to include: carpentry, painting, plumbing, HVAC and electrical. Perform duties within the required time frame as directed by the Lead or Chief Facilities Maintenance Technician. Must be able to complete work order tasks from clients in an organized and timely manner. Needs to be well spoken and continue our relationships with our client base. Must maintain a neat, professional appearance at all times. Oversee and inspect work performed by outside contractors in compliance with building codes and safety regulations. Maintain inventory of lighting, plumbing, HVAC, and other building related supplies and tools. Proactively inspect grounds and building appearance and condition. Supplied Company Vehicle Mobile FMT responsible to schedule maintenance to company vehicle i.e., oil changes, alignment, etc. Follow all state traffic laws while in company vehicle. Maintaining a clean appearance inside and out of the vehicle. Vehicle not to be used for personal use. Keep vehicle locked when not in use. Job Type: Full-time Salary: $30.00 - $40.00 per hour Benefits: Dental insurance Health insurance Vision insurance 5 Sick Days per year Schedule: Day shift Evening shift Night shift Weekend availability Ability to commute/relocate: New York, NY: Reliably commute or planning to relocate before starting work (Required) Experience: Maintenance: 3 years (Preferred) License/Certification: Valid Driver's License (Preferred) OSHA Legally authorized to work in the United States

Are you looking to start or continue your career within the maintenance field? Do you want to work in a role where you will be able to make a difference in someone's life on a daily basis? Apply to be Facility Technician today! What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Facility Technician position at Horizon, you will… Perform general repairs including plumbing, electrical, floor covering, painting, wall repairs and seasonal needs. Troubleshoot all building systems to proactively maintain building operations. Coordinate with vendor and subcontractors Complete all appropriate paperwork. Take direction from the Property Manager on issues concerning property management and maintenance. Manages productivity and daily job responsibilities Perform cleaning, repairing, maintaining, constructing, renovating, demolishing, and moving building systems as needed. Ensures that building meets all appropriate compliance. Perform universal precautions and uses personal protective equipment, follows all OSHA, DOH and building regulations. Perform regulatory building audits, inspections, maintains reports and tracking systems to provide a safe and healthy environment for all clients and staff. Manage a preventative maintenance program for building systems. Provide oversight of all exterior property conditions Additional duties may be required, but are not limited to the following: renovation projects including alterations of walls, carpentry, drywall, electrical, doors, ceilings, plumbing, floor covering and paint Communicate effectively and prioritize tasks. Navigate and utilize computer-based work order system. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: Previous maintenance experience Open to specialties including but not limited to plumbing, electrical, patch work, HVAC, home repairs, etc. Experience in cleaning, repairing, maintaining, constructing, renovating, demolishing, and moving building systems. A clean, valid, NYS driver's license, three years of driving experience, and reliable transportation to travel locally on a regular basis. High School Diploma or equivalent required. Location This position is location at 291 Elm St, Buffalo NY. Position Hours This position is full-time, Tuesday - Saturday from 11:00am - 7:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.46-$20.84. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Stationary posture, alternating between standing and sitting Ascending/descending on various structures (e.g. ladders) Local travel between worksites Operating machinery/power tools and occasional operation of company owned motor vehicles and heavy equipment Lifting objects up to 50 pounds, occasionally up to 100 pounds Exposure to various environmental conditions including low/high temperatures, and outdoor elements Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Are you looking to start or continue your career within the maintenance field? Do you want to work in a role where you will be able to make a difference in someone's life on a daily basis? Apply to be Facility Technician today! What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Facility Technician position at Horizon, you will… Perform general repairs including plumbing, electrical, floor covering, painting, wall repairs and seasonal needs. Troubleshoot all building systems to proactively maintain building operations. Coordinate with vendor and subcontractors Complete all appropriate paperwork. Take direction from the Property Manager on issues concerning property management and maintenance. Manages productivity and daily job responsibilities Perform cleaning, repairing, maintaining, constructing, renovating, demolishing, and moving building systems as needed. Ensures that building meets all appropriate compliance. Perform universal precautions and uses personal protective equipment, follows all OSHA, DOH and building regulations. Perform regulatory building audits, inspections, maintains reports and tracking systems to provide a safe and healthy environment for all clients and staff. Manage a preventative maintenance program for building systems. Provide oversight of all exterior property conditions Additional duties may be required, but are not limited to the following: renovation projects including alterations of walls, carpentry, drywall, electrical, doors, ceilings, plumbing, floor covering and paint Communicate effectively and prioritize tasks. Navigate and utilize computer-based work order system. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: Previous maintenance experience Open to specialties including but not limited to plumbing, electrical, patch work, HVAC, home repairs, etc. Experience in cleaning, repairing, maintaining, constructing, renovating, demolishing, and moving building systems. A clean, valid, NYS driver's license, three years of driving experience, and reliable transportation to travel locally on a regular basis. High School Diploma or equivalent required. Location This position is location at 291 Elm St, Buffalo NY. Position Hours This position is full-time, Tuesday - Saturday from 11:00am - 7:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.46-$20.84. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Stationary posture, alternating between standing and sitting Ascending/descending on various structures (e.g. ladders) Local travel between worksites Operating machinery/power tools and occasional operation of company owned motor vehicles and heavy equipment Lifting objects up to 50 pounds, occasionally up to 100 pounds Exposure to various environmental conditions including low/high temperatures, and outdoor elements Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Please Note - If you are seeing this job posting on a public posting site, it is important that you complete the Tomric Systems online job application to be considered for this position. The role of the Service Technician for Confectionery Equipment is to ensure the optimal performance and functionality of our clients' chocolate manufacturing equipment including installation, maintenance, diagnosing problems, advising customers on service solutions, and hands-on implementing service solutions. Installation and Commissioning: Efficiently install and commission chocolate manufacturing equipment at client sites. Travel is required. Conduct thorough testing to ensure all components are functioning according to specifications and safely. Preventive Maintenance: Develop and implement preventive maintenance schedules for chocolate machinery. Perform routine inspections to identify potential issues before they escalate. Diagnostic Troubleshooting and Repairs: Diagnose and repair equipment malfunctions promptly and effectively. Collaborate with clients to troubleshoot issues and provide solutions. Persuade customers to invest in necessary replacements or vital repairs to key components of machinery. Customer Training: Conduct training sessions for clients on proper equipment operation and maintenance procedures. Educate users about the correct use and upkeep of their products. Provide technical support and guidance to customers to maximize equipment efficiency in a professional and friendly manner. Documentation: Maintain accurate records in PipeDrive or other similar software of service activities, including installations, repairs, and preventive maintenance. Generate service reports and communicate findings to the customer and internal teams. Collaboration: Work closely with the sales, culinary and customer support teams to ensure a seamless customer experience. Provide feedback to the team for continuous product improvement and client satisfaction. Education: Required - High School Diploma or GED Desired Associates/Bachelors Degree, or related Technical Certification(s) Experience: Required o Minimum of one year working on mechanical and electrical systems o Minimum of one year servicing industrial machinery, ideally for the confectionery and/or food processing industries o Able to read blueprints, mechanical engineering schematics, diagrams, and electrical diagrams. Desired Certified forklift driving certification (we can train and certify on-site). Many other types of life experiences and work experiences can prepare a person for a technical career. During interviews, candidates are invited to describe their prior work experiences to include: Successes and how they achieved those successes Challenges/Failures, Lessons learned from those experiences Desired Skills and Ways of Working Problem-Solving Skills: Ability to analyze complex technical issues and develop effective solutions. Strong troubleshooting skills with a methodical approach. Communication Skills: Excellent interpersonal, verbal, and written communication skills. Ability to convey technical information to a nontechnical audience and client in a clear and understandable manner. · Basic Computer Skills: Computer literate for filing repair, installation and maintenance reports in the system. Customer-Focused: Dedication to providing outstanding customer service. Willingness to go the extra mile to ensure customer satisfaction. Flexibility: Adaptability to a dynamic work environment and willingness to travel to client locations as needed. Must have a valid passport for international travel. Time management: Ability to work with minimal supervision while using their own technical judgment and communicating with other internal departments. Physical Requirements: Physical stamina in the handling of complex tools, heavy equipment and moving in confined spaces. Ability to lift more than 50 pounds. Periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds on a regular basis and up to 50 pounds at times While performing the duties of this job, the team member is regularly required to hear, speak, stand, walk, climb balance, stoop, kneel, crouch and move for long periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Must wear required PPE while performing job duties Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Noise level is moderate to loud Compensation details: 20-35 Hourly Wage PIe53d50abd77a-31181-39449701

Hourly Pay Range: $19.00-$24.00 Shift: Monday-Friday from 7:00a-3:30p Responsible for the completion of all tasks with minimum supervision as directed by the Facility Coordinator. Responsible for reporting any condition effecting building services and consumer or employee safety and comfort. Will accompany Facility Coordinator on tours of sites to help identify potential problems in specific areas of responsibility including site maintenance, janitorial, physical plant and preventative maintenance that could result in the sites inability to pass state survey. Responsible for following People Inc. guidelines regarding general maintenance practices. Responsible for protecting and improving the quality of life for the consumer and the value of property. Ensure building machinery and systems meet or exceed their rated life. Knowledge of codes, laws and regulations pertaining to the operations of the facility are mandatory. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Completes Maintenance Request Forms. Inspects property on a regular basis. Responds to weather related circumstances, may require the removal of snow or debris. Completes all minor repairs and maintenance of physical plant, doors, windows, railings, and ceiling tile. Replaces light bulbs and ballasts, defective electrical switches, outlets and other electrical fixtures of a minor scale. Paints interior or exterior of building. Performs minor plumbing repairs. Provides general lawn care, grass cutting, edging, and trimming bushes. Checks operations of the fire life safety equipment, smoke detectors, Co2 detectors, emergency lighting, etc. MINIMUM QUALIFICATIONS: Valid NYS Driver's License that meets agency policy. High School Diploma or GED preferred. 1-2 years general maintenance experience preferred. Lifting requirement of 50lbs. Ability to meet the physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving great benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives and more), flexibility and the opportunity to help others move closer to their life goals and dreams. People Inc. is Western New York's largest and most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one on one with people who have disabilities and helping them in all aspects of daily life takes a special person - someone who's dedicated, caring and compassionate - that's how we treat our employees. #Facil123

The Facilities Technician is responsible for performing a wide range of duties to maintain, repair, and improve the physical infrastructure of the facility. This role involves hands-on maintenance across multiple disciplines, including electrical, plumbing, HVAC, carpentry, and general repairs to ensure a safe, clean, and functional work environment. Key Responsibilities: Conduct routine inspections of facilities and equipment to identify maintenance needs and perform repairs / upgrades as needed. Perform preventive maintenance tasks on HVAC systems, plumbing, lighting, and electrical systems. Perform minor building repairs including electrical, plumbing, painting, fixture mounting / exchanging, drywall repairs etc. Respond promptly to maintenance requests, service tickets, and emergency repairs. Assemble, install, or repair furniture, equipment, and fixtures. Ensure that building systems are operating efficiently and comply with safety standards. Work with contractors and vendors for specialized maintenance or repairs. Maintain accurate records of maintenance activities and work orders. Ensure all tools and equipment are in good working condition. Assist with office moves, furniture relocations, and space setups. Maintain clean and organized mechanical rooms, storage areas, and common areas. Follow all safety procedures and guidelines in daily operations. Qualifications: High school diploma or GED required; technical training or certifications in HVAC, electrical, or plumbing is a plus. 2+ years of experience in facilities maintenance or related field. Strong mechanical, electrical, and troubleshooting skills. Ability to read and interpret blueprints, schematics, and equipment manuals. Familiarity with safety standards (OSHA, building codes, etc.). Proficient in using hand tools, power tools, and basic diagnostic equipment. Good communication and time management skills. Physical ability to lift up to 50 lbs, climb ladders, and perform manual labor as needed. Preferred Qualifications: EPA 608 Certification (for HVAC roles) Experience with Building Management Systems (BMS) Work Environment: Work is performed both indoors and outdoors. May involve working in noisy, dirty, or hot/cold environments. May require occasional evening or weekend work depending on operational needs. CMMS (Computerized Maintenance Management System) experience We offer market competitive compensation. Potential salary range for this role is $22.95-$25.36. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.”

Job Title: EHS Technician Reports To: EHS Manager FLSA Status & EEO Code: Non-Exempt/Technician Division/Department: GHM/Operations Level of Work: Level I We are seeking a detail-oriented and proactive EHS Technician to support and promote a safe, healthy, and environmentally compliant workplace in our welding and fabrication operations. The EHS Technician plays a key role in ensuring regulatory compliance, promoting safety culture, and reducing risk through daily oversight, inspections, training, and incident response. Level I: Quality - Complete and accurate work performed efficiently Production quality and efficiency using appropriate tools and equipment, qualified to perform special processes as needed * Consistently meets customer's quality requirements and expectations. Follow instructions - oral and/or written * Performs other duties as assigned by the EHS Manager, or his/her designate. Safety & housekeeping * Work may require use of scaffold, ladders, forklift, and/or scissor lift. * Maintains a clean work area with no clutter. * Practices safety at all times while at work. * Follows safety policies and procedures and speaks up when others are non-compliant. * Wears all safety equipment for area of work. Continual Improvement suggestions * Keeps an open mind to others continuous improvement suggestions * Bring continuous improvement suggestions to the appropriate team member. Professional Development * Demonstrates initiative, positive attitude, and enthusiasm for the job * Will follow up with supervisor on professional development goals and opportunities * Takes an interest and lets it be known that they have a desire to grow with the company Qualifications: To qualify for this position, an individual must possess the knowledge, training, experience and abilities required. Education and Training * Associate's Degree or certification in Occupational Safety, Environmental Science, or related filed (Bachelor's degree a plus). Experience: * 1-3 years of experience in EHS roles, preferably in manufacturing, welding or fabrication environments. Other: * Must be willing to work overtime as required. * Minimal travel may be required Preferred Qualification: * OSHA 10 or 30 certification. * First Aid/CPR certification. * Working knowledge of OSHA, EPA, and local environmental regulations. * Familiarity with safety equipment, PPE, Lockout/Tagout, Confined Space Entry & Hot work Permits. Skills: To perform the job successfully, an individual should demonstrate the following competencies: * Must have proficiency in MS office applications including spreadsheet, enterprise resource planning, database, and specialized application software. * Must have proficiency in EHS tracking/reporting systems. * Ability and willingness to abide by set policies and/or safety programs established by GHM, our clients, and/or regulatory agencies which govern our performance and behavior in the normal course of our work while on GHM or the client's property or job site. * Strong written and verbal communication skills required. * Strong organization and time management skills. * High attention to detail. * Ability to successfully plan and implement objectives within established timelines and work schedules. * Ability to analyze problems and develop effective solutions at both strategic and functional levels. * Demonstrate behavior consistent with company values. * Ability to work independently, with minimal direction as a highly motivated self-starter and within a team oriented culture. * Exhibits polite and professional communication via phone, e-mail and mail. * Maintain strict confidentiality regarding company matters. * Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. * Obtains support and cooperation from others and reciprocates; demonstrates positive behaviors, displaying tact, respect, and understanding when dealing with others; proactively engages and confronts issues to achieve continual improvement. * Identifies opportunities and changes that benefit GHM; sets and achieves challenging goals; exhibits confidence in self and others; motivates other to perform well; effectively influences actions and opinions of others; displays passion and optimism; mobilizes self and others to fulfill the organizations goals, policies and procedures. * Identifies and addresses potential safety issues including product testing related hazards at customer facilities, which are related to equipment and office area safety. * Ability and willingness to abide by set company policy. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Adheres to safety and regulatory program requirements, policies, and procedures; promptly reports safety/health concerns; utilizes personal protective equipment as required; maintains organized, clean work environment. * Able to manage multiple priorities and deadlines. * Strong analytical, organizational and communication skills are a must. * Ability to solve practical problems in a timely manner whilst dealing with a level of ambiguity. * Must be detail oriented with ability to maintain a strategic outlook. * Develops strategies to achieve organization goals; prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. * High degree of accountability to meet commitments. * Ability to write detailed reports and correspondence. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Strong mentor/coaching capability to team members and across departments. * Ability to thrive in a team environment. Physical and Mental Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical demands: While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, and bend. Required to speak and communicate clearly with others. * Mental demands: While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure. * Work Environment: While performing the duties of this position, the incumbent will be in an industrial welding and fabrication environments. The incumbent is exposed to high level of manufacturing and equipment noise. Duties are performed indoors in a manufacturing environment with temperature changes. Exposure to hazardous materials, fumes or airborne particles and moving mechanical parts with vibration. Work Authorization/Security Clearance Must be able to work in the U.S without sponsorship. This job description is not all inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position Salary Description $24 - $30

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - “14 hours rule” Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

Field Service Technician Shift: Days and Hours vary Compensation: $22.00-$26.00/hour About NOCO Founded in Tonawanda, NY in 1933, NOCO is a family-owned energy company serving homes and businesses across Western and Central New York. What began as a coal supplier has grown into a full-service provider of energy products and services, with over 300 employees and 150+ vehicles across more than a dozen locations. We're dedicated to delivering exceptional value, customer care, and innovative energy solutions. We're committed to sustainable practices and continue to invest in cleaner technologies to support a healthier environment and a stronger regional economy. What We Are Looking For The Environmental Technician is responsible for the safe removal, collection, handling, transportation, and disposal of hazardous and non-hazardous materials from industrial sites, oil fields, wastewater treatment plants, and other facilities. The role requires strict adherence to safety protocols, regulatory compliance, and emergency response preparedness. What You Will Do * Safely collect and dispose of hazardous and non-hazardous materials, ensuring compliance with local, state, and federal regulations. * Properly handle including waste chemicals, oil, or sludge, to designated disposal or treatment sites. * Follow protocols for the safe removal of contaminants, including the use of personal protective equipment (PPE) such as gloves, masks, and suits. * Ensure that all safety protocols are followed during operations, including the correct use of PPE and equipment. * Participate in safety training, emergency response drills, and routine safety audits to minimize risks on-site. * Interact with customers to understand their needs and provide information on the waste removal process. * Maintain a professional demeanor while delivering services and addressing any customer concerns or questions. * Perform tasks associated with emergency response, hazardous waste clean-up, site remediation, equipment decontamination, and the handling of hazardous materials. * Ability to work during scheduled hours, with occasional work on nights, weekends, and variable schedules as necessary. * Work in industrial settings such as factories, chemical plants, warehouses, construction sites, and power plants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need * 40-hour HAZWOPER, OSHA 10, Confined Space Entry and LOTO (Lockout/Tagout) certification preferred. * Experience with emergency response crews in incidents involving hazardous and non-hazardous material releases to air, soil, and water. * Strong attention to detail and ability to work independently with minimal supervision. * Ability to work in a physically demanding role, including lifting up to 50 pounds occasionally. * Ability to work outdoors in all climate conditions and indoors in non-climate-controlled environments. * Ability to multi-task, manage shifting priorities, and follow through on projects. * Excellent client interaction and organizational skills. * Willingness to wear company-issued PPE, including safety glasses, hard hat, steel-toed shoes, gloves, Tyvek coveralls, and respirator as needed. * Ability to work 12-hour days, varying schedules, nights, weekends, and holidays. What We Offer * Competitive starting hourly rate * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives * Company provided uniforms and PPE * Boot allowance

Hourly Pay Range : $19.00-$24.00 Responsible for the completion of all tasks with minimum supervision as directed by the Facility Coordinator. Responsible for reporting any condition effecting building services and consumer or employee safety and comfort. Will accompany Facility Coordinator on tours of sites to help identify potential problems in specific areas of responsibility including site maintenance, janitorial, physical plant and preventative maintenance that could result in the sites inability to pass state survey. Responsible for following People Inc. guidelines regarding general maintenance practices. Responsible for protecting and improving the quality of life for the consumer and the value of property. Ensure building machinery and systems meet or exceed their rated life. Knowledge of codes, laws and regulations pertaining to the operations of the facility are mandatory. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Inspects property on a regular basis and notifies responsible parties of deficiencies or items requiring attention. • Responds to weather related circumstances, which may typically require the removal of snow, debris, etc. • Completes all minor repairs and maintenance of physical plant, doors, windows, railings, ceiling tile, etc. • Replaces light bulbs and ballasts, defective electrical switches, outlets and other electrical fixtures of a minor scale. • Paints interior or exterior of building as required. • Performs minor plumbing repairs. • Provides general lawn care, grass cutting, edging, trimming bushes, etc. • Repairs minor parking lot surface cracks, holes, curb painting, etc. • Completes Maintenance Request Forms. • Assists in unloading and set up of State furniture with new sites. • Performs pro-active inspections of property and identifies and corrects findings. • Conducts preventative maintenance functions according to scheduled maintenance program on snow removal equipment, trucks, lifts, generators, etc. • Records water temperatures on a monthly basis. • Checks operations of the fire life safety equipment, smoke detectors, Co2 detectors, emergency lighting, etc. • Assembles all tools, supplies and instruments necessary to complete work assigned. • Performs all work with a minimum of disruption and supervision. • Conducts immediate clean-up of work area. • Reports any impending supply of material shortages to the Maintenance Coordinator. • Advices Facility Coordinator of any equipment problem. • Complies with all agency policies and procedures. • Other duties as assigned. MINIMUM QUALIFICATIONS: • High School Diploma or GED preferred. • 1-2 years general maintenance experience preferred. • Valid Driver's License that meets agency policy. • Broad mechanical, electrical, plumbing and carpentry knowledge and experience. • Good oral communication and interpersonal skills. • Lifting requirement of 50lbs. • Ability to meet the physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving great benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives and more), flexibility and the opportunity to help others move closer to their life goals and dreams. People Inc. is Western New York's largest and most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one on one with people who have disabilities and helping them in all aspects of daily life takes a special person - someone who's dedicated, caring and compassionate - that's how we treat our employees.