Telephone operators supervisor vs central office operator

The differences between telephone operators supervisors and central office operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a central office operator has an average salary of $47,147, which is higher than the $33,664 average annual salary of a telephone operators supervisor.

The top three skills for a telephone operators supervisor include quality customer service, computer system and credit card. The most important skills for a central office operator are patient appointments, securities, and office operations.

Telephone operators supervisor vs central office operator overview

	Telephone Operators Supervisor	Central Office Operator
Yearly salary	$33,664	$47,147
Hourly rate	$16.18	$22.67
Growth rate	-4%	-8%
Number of jobs	1,307	58,962
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 48%
Average age	44	44
Years of experience	-	-

Telephone operators supervisor vs central office operator salary

Telephone operators supervisors and central office operators have different pay scales, as shown below.

	Telephone Operators Supervisor	Central Office Operator
Average salary	$33,664	$47,147
Salary range	Between $24,000 And $45,000	Between $31,000 And $71,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone operators supervisor and central office operator education

There are a few differences between a telephone operators supervisor and a central office operator in terms of educational background:

	Telephone Operators Supervisor	Central Office Operator
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Telephone operators supervisor vs central office operator demographics

Here are the differences between telephone operators supervisors' and central office operators' demographics:

	Telephone Operators Supervisor	Central Office Operator
Average age	44	44
Gender ratio	Male, 19.0% Female, 81.0%	Male, 43.6% Female, 56.4%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between telephone operators supervisor and central office operator duties and responsibilities

Telephone operators supervisor example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Contribute to management objectives in refining provide script to minimize telephone objections and close sales.
Verify credit information for Comcast customers.

Central office operator example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Reduce A/R from 49 to 38 days out, the first time in the CBO history.
Correct exceptions and processing alerts generate from MACADE and POS inputs.
Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
Assist in maintaining and updating telephone directories and event schedules via computerize data base.
Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.

Telephone operators supervisor vs central office operator skills

Common telephone operators supervisor skills

Quality Customer Service, 26%
Computer System, 14%
Credit Card, 13%
Telephone Calls, 12%
Phone System, 10%
Office Equipment, 10%

Common central office operator skills

Patient Appointments, 64%
Securities, 19%
Office Operations, 17%

Telephone Operators Supervisor vs. similar jobs

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Telephone Operator responsibilities

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Office and Administrative Industry
Telephone Operators Supervisor
Telephone Operators Supervisor vs Central Office Operator

Updated January 8, 2025

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