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Telephone operators supervisor vs chief telephone operator

The differences between telephone operators supervisors and chief telephone operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telephone operators supervisor has an average salary of $33,664, which is higher than the $31,288 average annual salary of a chief telephone operator.

The top three skills for a telephone operators supervisor include quality customer service, computer system and credit card. The most important skills for a chief telephone operator are customer service, , and .

Telephone operators supervisor vs chief telephone operator overview

Telephone Operators SupervisorChief Telephone Operator
Yearly salary$33,664$31,288
Hourly rate$16.18$15.04
Growth rate-4%-
Number of jobs1,30738,673
Job satisfaction--
Most common degreeBachelor's Degree, 33%Associate Degree, 50%
Average age4444
Years of experience--

Telephone operators supervisor vs chief telephone operator salary

Telephone operators supervisors and chief telephone operators have different pay scales, as shown below.

Telephone Operators SupervisorChief Telephone Operator
Average salary$33,664$31,288
Salary rangeBetween $24,000 And $45,000Between $23,000 And $41,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between telephone operators supervisor and chief telephone operator education

There are a few differences between a telephone operators supervisor and a chief telephone operator in terms of educational background:

Telephone Operators SupervisorChief Telephone Operator
Most common degreeBachelor's Degree, 33%Associate Degree, 50%
Most common majorBusinessFinance
Most common college--

Telephone operators supervisor vs chief telephone operator demographics

Here are the differences between telephone operators supervisors' and chief telephone operators' demographics:

Telephone Operators SupervisorChief Telephone Operator
Average age4444
Gender ratioMale, 19.0% Female, 81.0%Male, 72.4% Female, 27.6%
Race ratioBlack or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage9%9%

Differences between telephone operators supervisor and chief telephone operator duties and responsibilities

Telephone operators supervisor example responsibilities.

  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Contribute to management objectives in refining provide script to minimize telephone objections and close sales.
  • Verify credit information for Comcast customers.

Chief telephone operator example responsibilities.

  • Input patients personal information into a database, then contact physicians to give patient information.
  • Answer a switchboard then upgrade to a computer telecommunication system.

Telephone operators supervisor vs chief telephone operator skills

Common telephone operators supervisor skills
  • Quality Customer Service, 26%
  • Computer System, 14%
  • Credit Card, 13%
  • Telephone Calls, 12%
  • Phone System, 10%
  • Office Equipment, 10%
Common chief telephone operator skills
  • Customer Service, 100%

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Updated January 8, 2025

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