Telephone operators supervisor vs directory operator

The differences between telephone operators supervisors and directory operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a directory operator has an average salary of $38,452, which is higher than the $33,664 average annual salary of a telephone operators supervisor.

The top three skills for a telephone operators supervisor include quality customer service, computer system and credit card. The most important skills for a directory operator are emergency calls, customer calls, and directory assistance.

Telephone operators supervisor vs directory operator overview

	Telephone Operators Supervisor	Directory Operator
Yearly salary	$33,664	$38,452
Hourly rate	$16.18	$18.49
Growth rate	-4%	7%
Number of jobs	1,307	29,944
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	High School Diploma, 34%
Average age	44	44
Years of experience	-	-

Telephone operators supervisor vs directory operator salary

Telephone operators supervisors and directory operators have different pay scales, as shown below.

	Telephone Operators Supervisor	Directory Operator
Average salary	$33,664	$38,452
Salary range	Between $24,000 And $45,000	Between $25,000 And $58,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone operators supervisor and directory operator education

There are a few differences between a telephone operators supervisor and a directory operator in terms of educational background:

	Telephone Operators Supervisor	Directory Operator
Most common degree	Bachelor's Degree, 33%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Telephone operators supervisor vs directory operator demographics

Here are the differences between telephone operators supervisors' and directory operators' demographics:

	Telephone Operators Supervisor	Directory Operator
Average age	44	44
Gender ratio	Male, 19.0% Female, 81.0%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between telephone operators supervisor and directory operator duties and responsibilities

Telephone operators supervisor example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Contribute to management objectives in refining provide script to minimize telephone objections and close sales.
Verify credit information for Comcast customers.

Directory operator example responsibilities.

Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.
Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.

Telephone operators supervisor vs directory operator skills

Common telephone operators supervisor skills

Quality Customer Service, 26%
Computer System, 14%
Credit Card, 13%
Telephone Calls, 12%
Phone System, 10%
Office Equipment, 10%

Common directory operator skills

Emergency Calls, 24%
Customer Calls, 20%
Directory Assistance, 20%
Data Entry, 14%
Telephone Numbers, 12%
Inbound Calls, 10%

Telephone Operators Supervisor vs. similar jobs

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Telephone Operator responsibilities

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Office and Administrative Industry
Telephone Operators Supervisor
Telephone Operators Supervisor vs Directory Operator

Updated January 8, 2025

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