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  • Part Time Teller, Silas Deane, Wethersfield, CT

    Banco Santander 4.4company rating

    Teller job in Wethersfield, CT

    Part Time Teller, Silas Deane, Wethersfield, CTCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution. Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs. Process transactions, including deposits, withdrawals, and transfers. Handle cash and maintain accurate cash drawer balances. Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations. Recognize opportunities and cross-sell bank products to deepen customer relationships. Engage customers and leverage digital tools to educate them on self-service options. Assist with custodianship, audits, and other operational tasks. Maintain a clean and organized work area, to create a welcoming environment for customers. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma, GED: or equivalent work experience - Required. 6+ Months Cash Handling experience - Required. 6+ Months Demonstrated customer service experience - Required. Excellent customer service skills and a passion for helping others. Ability to identify and escalate concerns of risk to appropriate channels. Ability to follow directions, policies, and procedures. Effective listening and communication skills. Comfortable in using digital tools and technology to enhance customer engagement. Energetic, organized and able to multi-task in a fast-paced, changing environment. Understands the necessity and value of accuracy and attention to detail. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $30,000.00 USD Maximum: $47,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $30k-47k yearly Auto-Apply 15d ago
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  • Teller I - West Hartford (Sedgwick Plaza)

    TD Bank 4.5company rating

    Teller job in West Hartford, CT

    Hours: 40 Pay Details: $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. Depth & Scope: * Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store * Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently * Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy * Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary * Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately * Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs * Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions * Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Verifies customers' identities by following customer authentication policies & procedures * Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary * Adheres to safe deposit box procedures/operations and guidelines * Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times * Accountable for ensuring confidential customer information is securely stored throughout the day * Understands the importance of and follows dual control * Follows all security and audit measures to minimize potential loss * Utilizes bank tools and processes to detect, address and prevent fraud * Expected to complete all required in-classroom training and on-line training by established due dates Education & Experience: * High school diploma or GED * 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience * Ability to work during operating hours to include weekends, evenings, holidays as scheduled * Demonstrated Customer Service skills preferred * Strong organizational skills * Detail-oriented * Ability to function in a fast-paced and changing environment * Excellent communication skills with ability to be concise, clear and consistent Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work -Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting -Occasional Standing - Continuous Walking - -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $21-26.3 hourly Auto-Apply 29d ago
  • Teller - Part Time 28

    Ion Bank 3.7company rating

    Teller job in Watertown, CT

    Job Type: Hourly, Part Time 28 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: Provide superior customer service while processing customer transactions and performing daily retail banking functions accurately and efficiently. Possess a working knowledge of bank products and services. Actively cross-sell products and services and make appropriate referrals. Comply with applicable banking regulations as well as Bank policies and procedures. As a Teller you are responsible for: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers' financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary Bank and customer information and assets safe and secure. Perform additionally assigned duties. Responsibilities: Ensure company service standards are continually achieved in areas of responsibility. Process customer financial transactions accurately, efficiently, and courteously. Establish an open dialogue with customers to cross-sell Bank products and services and make referrals to appropriate parties to meet their banking needs while maintaining the Bank's privacy standards. Contribute to achieving established branch goals by recognizing and acting upon sales and referral opportunities. Recognize and adequately report all fraudulent, counterfeit, or suspicious activity by customers or employees to the Security Department. Maintain a safe and secure working environment by adhering to established security procedures. Maintain authorized cash supply. Accurately balance teller window and/or ATM machine daily. Work within the framework of the Bank's security policy and program and the Bank's loss prevention guidelines. Accurately complete forms, applications, and reports in accordance with procedures. Education and Qualifications: High school diploma preferred. One year of customer service and/or cash handling experience or a comparable combination of education and experience. Benefits: 401k and Employer Match Disability Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
    $36k-40k yearly est. 31d ago
  • Part-Time Teller

    Florence Bank

    Teller job in Northampton, MA

    Are you looking for an employer that provides a generous PTO package and benefits upon hire, and focuses on advancement opportunities? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all! At Florence Bank, we offer: Competitive salary Generous paid time off Paid holidays Dynamic work culture Fun work environment Weekly pay schedule 401K plan with dollar-for-dollar match Profit sharing bonus after two full calendar years of employment We are currently seeking candidates to join our exceptional team for the following position: Job Title: Part-Time Teller Schedule: Two 7.5-hour days during the week flexible, every Saturday 8:45-12:30. 18.75 total hours Location: Main Office Salary Range: $17.80 to $22.54 *Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay. Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality. Essential Functions: Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program. Consistently meet expectations of teamwork, punctuality and regular, reliable attendance. Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer. Cashes checks for customers and makes withdrawals after verifying signature identity and account balances. Accepts all types of loan payments and enters information into the computer appropriately. Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual. Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets. Balances cash daily and searches for outages, when necessary. Processes foreign currency purchases and sales. Makes a concentrated effort to resolve customer problems at every opportunity. Works with co-workers to ensure efficient operation of the teller line. Participates in the balancing of ATMs. Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy. Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions. Provides support to all branches as required by staffing needs. Other Responsibilities: Assumes additional responsibilities, as requested. Education, Experience, and Skills Required: The following skills, experience, or background are necessary (with or without accommodation) for this position. High school diploma or GED required; additional college courses or CFT classes preferred. Experience in a customer service-related position. Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience. Strong communication and interpersonal skills. Strong aptitude in math and figure work. Prior PC experience. Previous cash handling experience preferred. Physical Demands/Conditions Requirements: General office environment. Stands for an extended period of time (up to 7.5 hours per day). Counts cash/coin for an extended period of time (up to 6 hours per day). Counts checks or work slips for an extended period of time (up to 2 hours per day). Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day). Carries bags of coin (up to 25 pounds). Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers. Equipment Used: General office equipment. All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer. Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $17.8-22.5 hourly Auto-Apply 26d ago
  • Teller (Member Account Rep)

    American Eagle Financial Credit Union Incorporated 4.5company rating

    Teller job in Hartford, CT

    The Opportunity If you're driven by connection and purpose, this role is your chance to make a real impact. As a Member Account Representative, you'll be a trusted point of contact, welcoming members, answering questions, and offering personalized support to help them reach their financial goals. Whether assisting with everyday transactions or identifying the right solutions, you'll create an experience that's thoughtful, authentic, and rooted in care. Location -Van Dyke Hours - Part Time Mon-Fri 12pm-4pm You Are Service Oriented You take pride in delivering meaningful experiences, treating every interaction as an opportunity to build trust and exceed expectations Empathetic & Inclusive You listen closely, respect different perspectives, and create a welcoming space where all members feel heard, supported, and valued Solutions Minded You remain positive and focused on finding answers, whether you're solving a problem or offering the right product or service Reliable & Flexible You take ownership of your work and remain steady and flexible in a fast-paced, evolving environment We Are A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights. Key Responsibilities Member Service Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience Transaction Processing Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience Community Represent the credit union at sponsored community events to promote positive engagement Participate in volunteer activities within the local community to support and enhance the credit union's presence Education and/or Experience: While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Opportunities for Growth At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together. AEFCU is an Equal Opportunity Employer Veterans/Disabled
    $34k-39k yearly est. Auto-Apply 24d ago
  • Customer Service

    Hamilton Connections 3.7company rating

    Teller job in South Hadley, MA

    Hamilton Connections is seeking a customer service rep. at a manufacturing company in South Hadley, MA. The schedule is 8hr shifts/32 hours a week, Wednesdays & weekends off. Mon, Tues, Thurs, Fri----1st shift - 8:00am - 4:30pm The pay is $20/hour Job responsibilities: - Accounts receivable - Accounts payable - Answer phone calls - Make calls to clients - Data entry-enter customer orders into system - Email Job Requirements: - prior customer service exp. - prior accounts receivable and accounts payable exp. - have ability to read and listen to instructions in English - basic office skills - have reliable transportation
    $20 hourly 34d ago
  • Teller (PT) Enfield Branch

    Westfield Financial, Inc.

    Teller job in Enfield, CT

    Teller Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as required Positions Supervised: N/A Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. ESSENTIAL FUNCTIONS * Adheres to established Westfield Bank customer service standards. * Provides information regarding bank products to all potential customers both retail and commercial. * Independent performance of all teller transactions and related services. * Maintains security of cash drawer. * Proves cash drawer at end of day. * Meets assigned referral goals through referral of bank products and services to meet customers banking needs. * Assists in resolving customer problems as they arise. * May assist with balancing the ATM. * Assist customers with Safe Deposit. * Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. * Must adhere to all bank and regulatory policies and procedures specific to position. * Assumes additional responsibilities as requested. POSITION QUALIFICATIONS Competencies * Accountability * Customer Relations * Decision Making/Judgment * Job Knowledge * Quality Education/Experience/Skills * High School Diploma or GED required. * Minimum of 6 months of previous cash handling and customer service experience preferred. PHYSICAL DEMANDS Physical Demands Stand: F (Frequently) Walk: F (Frequently) Sit: O (Occasionally) Handling / Fingering: C (Constantly) Reach Outward: F (Frequently) Reach Above Shoulder: O (Occasionally) Climb: O (Occasionally) Crawl: O (Occasionally) Squat or Kneel: F (Frequently) Bend: F (Frequently) Lift/Carry 10 lbs or less: F (Frequently) 11-20 lbs: F (Frequently) 21-50 lbs: O (Occasionally) 51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: O (Occasionally) 13-25 lbs: O (Occasionally) 26-40 lbs: O (Occasionally) 41-100 lbs: O (Occasionally) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $32k-39k yearly est. 2d ago
  • Teller - Part Time

    Polish National Credit Union 3.5company rating

    Teller job in Wilbraham, MA

    Salary Description $17.00 - $20.95 an hour
    $17-21 hourly 11d ago
  • FLOAT HEAD TELLER

    Charter Oak Bank 3.4company rating

    Teller job in Waterford, CT

    Float Head Teller Headquarters Be a part of the Charter Oak Federal Credit Union Team! The Head Teller is responsible for the overall operation of the teller line and building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential. Achieving quarterly sales is an essential component of the position. Employees looking to advance with the organization must consistently meet sales goals. Equal Opportunity Employer Veterans/Disabled.
    $30k-35k yearly est. 29d ago
  • UNIVERSAL BANKER PART TIME

    Northwest Community Bank 3.8company rating

    Teller job in Winsted, CT

    Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. May need to conduct account opening/maintenance functions. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Escalate customer complaints to supervisor. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. May participate in balancing ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. Responsible for Identifying Cross Training Opportunities and Personal Development Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Tasks are generally standardized and routine. Some judgment required in cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION None POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Universal Banker - Float

    Bankwell 4.0company rating

    Teller job in Norwalk, CT

    Requirements Qualifications & Skills: Working knowledge of Microsoft Office, Windows-based computer systems, as well as digital and online banking services used in the industry Excellent verbal and written skills Digital fluency Customer service skills or prior quality sales experience Strong communication skills including problem solving, task completion and customer focus Interpersonal skills are a must, with the ability to deal with difficult situations and customers Must be a team player Detail oriented with the ability to handle confidential and sensitive information Strong sense of integrity and personal ethics Cash handling, processing and mathematical skills Ability to lift up to 10 pounds occasionally and or a negligible amount of lifting frequently or constantly to move objects Willingness to work alternating shifts and Saturdays Minimum 1-3 years relevant experience in consumer, business banking or retail services Job Classification: Full-Time, Non-Exempt This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties. Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process. All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee's failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment. Salary Description $23.00 - $29.00 (Non-exempt)
    $33k-40k yearly est. 3d ago
  • Full Time Teller, Milford, MA

    Banco Santander Brazil 4.4company rating

    Teller job in Milford, CT

    Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution. * Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs. * Process transactions, including deposits, withdrawals, and transfers. * Handle cash and maintain accurate cash drawer balances. * Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations. * Recognize opportunities and cross-sell bank products to deepen customer relationships. * Engage customers and leverage digital tools to educate them on self-service options. * Assist with custodianship, audits, and other operational tasks. * Maintain a clean and organized work area, to create a welcoming environment for customers. * Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma, GED: or equivalent work experience - Required. * Bilingual Portuguese and/or Spanish language skills - Preferred. * 6+ Months Cash Handling experience - Required. * 6+ Months Demonstrated customer service experience - Required. * Excellent customer service skills and a passion for helping others. * Ability to identify and escalate concerns of risk to appropriate channels. * Ability to follow directions, policies, and procedures. * Effective listening and communication skills. * Comfortable in using digital tools and technology to enhance customer engagement. * Energetic, organized and able to multi-task in a fast-paced, changing environment. * Understands the necessity and value of accuracy and attention to detail. * Computer proficiency and basic math skills. * Ability to work branch hours, which can include weekends and evenings. Certifications: * No Certifications listed for this job. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $30,000.00 USD Maximum: $47,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $30k-47k yearly Auto-Apply 9d ago
  • Teller I - West Hartford (Sedgwick Plaza)

    TD Bank 4.5company rating

    Teller job in West Hartford, CT

    West Hartford, Connecticut, United States of America **Hours:** 40 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. **Depth & Scope:** + Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently + Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy + Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary + Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately + Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions + Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Verifies customers' identities by following customer authentication policies & procedures + Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary + Adheres to safe deposit box procedures/operations and guidelines + Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times + Accountable for ensuring confidential customer information is securely stored throughout the day + Understands the importance of and follows dual control + Follows all security and audit measures to minimize potential loss + Utilizes bank tools and processes to detect, address and prevent fraud + Expected to complete all required in-classroom training and on-line training by established due dates **Education & Experience:** + High school diploma or GED + 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience + Ability to work during operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + Detail-oriented + Ability to function in a fast-paced and changing environment + Excellent communication skills with ability to be concise, clear and consistent **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work -Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting -Occasional Standing - Continuous Walking - -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $21-26.3 hourly 28d ago
  • Part-Time Teller

    Florence Bank

    Teller job in Springfield, MA

    Are you looking for an employer that focuses on advancement opportunities and provides a generous PTO package and benefits upon hire ? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all! At Florence Bank, we offer: Competitive salary Generous paid time off Paid holidays Dynamic work culture Fun work environment Weekly pay schedule 401K plan with dollar-for-dollar match Profit sharing bonus after two full calendar years of employment We are currently seeking candidates to join our exceptional team for the following position: Job Title: Part-Time Teller Schedule: Thursdays and Fridays 8:45-5:15 and Saturdays 8:45am-12:15pm. Location: Allen St Office Salary Range : $17.45 To $22.10*Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay. Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality. Essential Functions: Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program. Consistently meet expectations of teamwork, punctuality and regular, reliable attendance. Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer. Cashes checks for customers and makes withdrawals after verifying signature identity and account balances. Accepts all types of loan payments and enters information into the computer appropriately. Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual. Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets. Balances cash daily and searches for outages, when necessary. Processes foreign currency purchases and sales. Makes a concentrated effort to resolve customer problems at every opportunity. Works with co-workers to ensure efficient operation of the teller line. Participates in the balancing of ATMs. Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy. Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions. Provides support to all branches as required by staffing needs. Other Responsibilities: Assumes additional responsibilities, as requested. Education, Experience, Desired and Required Skills: The following skills, experience, or background are necessary (with or without accommodation) for this position. High school diploma or GED required; additional college courses or CFT classes preferred. We are seeking a Spanish-speaking candidate to help support our customer base Experience in a customer service-related position. Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience. Strong communication and interpersonal skills. Strong aptitude in math and figure work. Prior PC experience. Previous cash handling experience preferred. Physical Demands/Conditions Requirements: General office environment. Stands for an extended period of time (up to 7.5 hours per day). Counts cash/coin for an extended period of time (up to 6 hours per day). Counts checks or work slips for an extended period of time (up to 2 hours per day). Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day). Carries bags of coin (up to 25 pounds). Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers. Equipment Used: General office equipment. All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer. Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $17.5-22.1 hourly Auto-Apply 60d+ ago
  • Teller (Member Account Rep)

    American Eagle Financial Credit Union Incorporated 4.5company rating

    Teller job in Enfield, CT

    The Opportunity If you're driven by connection and purpose, this role is your chance to make a real impact. As a Member Account Representative, you'll be a trusted point of contact, welcoming members, answering questions, and offering personalized support to help them reach their financial goals. Whether assisting with everyday transactions or identifying the right solutions, you'll create an experience that's thoughtful, authentic, and rooted in care. Location - Enfield Hours - Part Time hours Monday thru Friday, including every Saturday. You Are Service Oriented You take pride in delivering meaningful experiences, treating every interaction as an opportunity to build trust and exceed expectations Empathetic & Inclusive You listen closely, respect different perspectives, and create a welcoming space where all members feel heard, supported, and valued Solutions Minded You remain positive and focused on finding answers, whether you're solving a problem or offering the right product or service Reliable & Flexible You take ownership of your work and remain steady and flexible in a fast-paced, evolving environment We Are A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights. Key Responsibilities Member Service Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience Transaction Processing Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience Community Represent the credit union at sponsored community events to promote positive engagement Participate in volunteer activities within the local community to support and enhance the credit union's presence Education and/or Experience: While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Opportunities for Growth At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together. AEFCU is an Equal Opportunity Employer Veterans/Disabled
    $34k-39k yearly est. Auto-Apply 8d ago
  • Teller (PT) Enfield Branch

    Westfield Financial, Inc.

    Teller job in Enfield, CT

    Call Center Customer Service Representative Department: Call Center Job Status: Full time FLSA Status: Non-Exempt Grade: 7 Reports to: Call Center Manager Amount of Travel Required: No Travel Required Positions Supervised: N/A Performs a wide variety of customer service duties and inquiries via telephone, to assist customers with account information, problem resolution, research and product/service recommendations. Provide prompt and professional service to new and existing customers. Maintain and enhance customer relationships. ESSENTIAL FUNCTIONS * Ensures an exemplary level of quality customer service in a positive welcoming manner and represents the voice of Westfield Bank via telephone/email. * Properly identify callers using the established telephone Customer Identification Procedures to include out-of-band questions. * Maintains and utilizes professional verbal and written communication skills. * Assists callers, as their primary contact, with account inquiries, product inquiries, problem resolution and respond to general banking questions. * Responds to all email correspondence to customer service by internet email and/or forward to appropriate Westfield Bank employee. * Performs account and person maintenance in the core operating system. * Authorizes rebate service fees associated with deposit accounts. * Assists customers with placing check orders. * Processes online banking applications submitted by the branches for non-US citizens. * Provides support for all Online Banking Services including, but not limited to, Bill Payment, Zelle, and e-Statements. * Performs online banking maintenance to include password resets, lock/unlock user profile, adding and removing accounts, and placing Bill Pay stop payments as well as password resets and unlocks for Network and Core processing system users. * Reports issues related to online banking and mobile app outages by opening a ticket with the service provider and notifying the Operations Management group. * Performs card agreement maintenance to include temporary limit increases, place travel notes, close compromised or lost cards, reorder cards, adding and removing accounts, originating ATM/Debit Card Error Resolution dispute forms, activate cards, establish or reset card PIN, and update fraud cases on behalf of customers. * Places service calls for ATMs, as needed. * Places stop payments on check and ACH items. * Maintains working knowledge of all Bank products and services, deposit/consumer loan rates including the Banks fee schedule. * Participates in department meetings, training and coaching sessions. * Meets or exceed all referral goals. * Must adhere to all bank and regulatory policies and procedures specific to position to minimize Bank losses and assure customer privacy. * Meets or exceeds established customer service standards. * Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. * Must adhere to all bank and regulatory policies and procedures specific to position. * Assumes additional responsibilities as requested. POSITION QUALIFICATIONS Competencies * Accountability * Communication * Customer Relations * Job Knowledge * Problem Solving * Teamwork & Cooperation Education/Experience/Skills & Abilities * High School Diploma or G.E.D. required. * At least one year of banking experience. * Exceptional interpersonal and customer service skills (verbal and written) * Strong decision and resolution making skills. * Ability to cross sell products and maintain telephone etiquette. Knowledge and use of computers. PHYSICAL DEMANDS Physical Demands Stand: O (Occasionally) Walk: O (Occasionally) Sit: C (Constantly) Handling / Fingering: F (Frequently) Reach Outward N: (Not Applicable) Reach Above Shoulder: N (Not Applicable) Climb: N (Not Applicable) Crawl: N (Not Applicable) Squat or Kneel: N (Not Applicable) Bend: N (Not Applicable) Lift/Carry 10 lbs or less: N (Not Applicable) 11-20 lbs: N (Not Applicable) 21-50 lbs: N (Not Applicable) 51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: N (Not Applicable) 13-25 lbs: N (Not Applicable) 26-40 lbs: N (Not Applicable) 41-100 lbs: N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $32k-39k yearly est. 1d ago
  • Universal Banker Part Time

    Northwest Community Bank 3.8company rating

    Teller job in Winsted, CT

    Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. May need to conduct account opening/maintenance functions. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Escalate customer complaints to supervisor. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. May participate in balancing ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. Responsible for Identifying Cross Training Opportunities and Personal Development Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Tasks are generally standardized and routine. Some judgment required in cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION None POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Universal Banker - Float

    Bankwell Financial 4.0company rating

    Teller job in Norwalk, CT

    About Bankwell Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients. We're passionate about giving back and are actively involved with many not-for-profit organizations that help shape and improve the lives of others. We're dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at ****************** Summary of Position: The Universal Banker -Float role is a newly created role within Bankwell's Retail organization. This role will be based out of the Norwalk, CT Branch and will have as one of it's primary responsibilities to "float" between any one of the 8 branches (Norwalk, Darien, Hamden, Black Rock, Sasco Hill, New Canaan, Atlantic Street and High Ridge) depending on scheduling needs. When no coverage is needed this Universal Banker role will work out of the Norwalk branch. This role requires the use of a reliable personal vehicle to travel between branches as scheduled or on short notice, with mileage reimbursement provided in accordance with the bank's established travel and expense policies. The Universal Banker position is a multi-functional role with diverse responsibilities within the Retail Branch. This individual will be responsible for opening new accounts, managing customer account maintenance and servicing, as well as conducting teller transactions and assisting with the management of the branch cash and vault. In addition, the Universal Banker will be required to uncover additional banking needs of the customer to deepen and enhance the relationship. All customers should be made aware of all digital and online tools to help enhance the Bankwell experience. Key responsibilities may include, but are not limited to the following: * Actively listening to the customer to assess their needs, meet those needs and deliver on the services promised * Cross selling bank products and services by understanding the diverse needs of each customer * Performing all Sales and Lead Teller responsibilities * Maintaining vault and ATM cash within required limits * Processing customer transactions in an accurate and timely manner * Proactively assisting in coaching the branch staff to have better consultative conversations * Leading by example by greeting lobby customers and answering the phone in a professional and courteous manner * Obtaining all necessary information and documentation for new accounts * Handling routine inquiries and serving as a filter for customer feedback * Ensuring daily activities comply with applicable regulations, policies and procedures * Assisting with daily, weekly and monthly branch and ATM reconciliations, balancing of general ledgers, and other operational duties including audits, etc. * Assisting in opening and closing the branch * Assisting other branch personnel or performing other duties as required * In absence of the Branch Manager or Assistant Branch Manager, the Universal Banker is responsible for managing the branch. * Providing "floating coverage" between any one of the 8 Bankwell Branches (as outlined above) as scheduled or on short notice - at the Branch Manager or Assistant Branch Manager's discretion. * A reliable personal vehicle is required to travel between branches. Requirements Qualifications & Skills: * Working knowledge of Microsoft Office, Windows-based computer systems, as well as digital and online banking services used in the industry * Excellent verbal and written skills * Digital fluency * Customer service skills or prior quality sales experience * Strong communication skills including problem solving, task completion and customer focus * Interpersonal skills are a must, with the ability to deal with difficult situations and customers * Must be a team player * Detail oriented with the ability to handle confidential and sensitive information * Strong sense of integrity and personal ethics * Cash handling, processing and mathematical skills * Ability to lift up to 10 pounds occasionally and or a negligible amount of lifting frequently or constantly to move objects * Willingness to work alternating shifts and Saturdays * Minimum 1-3 years relevant experience in consumer, business banking or retail services Job Classification: Full-Time, Non-Exempt This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties. Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process. All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee's failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment.
    $33k-40k yearly est. 2d ago
  • Full Time Teller, Enfield - Hazard Avenue, CT

    Banco Santander 4.4company rating

    Teller job in Enfield, CT

    Full Time Teller, Enfield - Hazard Avenue, CTCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution. Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs. Process transactions, including deposits, withdrawals, and transfers. Handle cash and maintain accurate cash drawer balances. Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations. Recognize opportunities and cross-sell bank products to deepen customer relationships. Engage customers and leverage digital tools to educate them on self-service options. Assist with custodianship, audits, and other operational tasks. Maintain a clean and organized work area, to create a welcoming environment for customers. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma, GED: or equivalent work experience - Required. 6+ Months Cash Handling experience - Required. 6+ Months Demonstrated customer service experience - Required. Excellent customer service skills and a passion for helping others. Ability to identify and escalate concerns of risk to appropriate channels. Ability to follow directions, policies, and procedures. Effective listening and communication skills. Comfortable in using digital tools and technology to enhance customer engagement. Energetic, organized and able to multi-task in a fast-paced, changing environment. Understands the necessity and value of accuracy and attention to detail. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $30,000.00 USD Maximum: $47,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $30k-47k yearly Auto-Apply 11d ago
  • Teller (Member Account Rep)

    American Eagle Financial Credit Union Incorporated 4.5company rating

    Teller job in Vernon, CT

    The Opportunity If you're driven by connection and purpose, this role is your chance to make a real impact. As a Member Account Representative, you'll be a trusted point of contact, welcoming members, answering questions, and offering personalized support to help them reach their financial goals. Whether assisting with everyday transactions or identifying the right solutions, you'll create an experience that's thoughtful, authentic, and rooted in care. Location - Vernon Hours - Part Time hours Monday thru Friday, including every Saturday. You Are Service Oriented You take pride in delivering meaningful experiences, treating every interaction as an opportunity to build trust and exceed expectations Empathetic & Inclusive You listen closely, respect different perspectives, and create a welcoming space where all members feel heard, supported, and valued Solutions Minded You remain positive and focused on finding answers, whether you're solving a problem or offering the right product or service Reliable & Flexible You take ownership of your work and remain steady and flexible in a fast-paced, evolving environment We Are A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights. Key Responsibilities Member Service Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience Transaction Processing Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience Community Represent the credit union at sponsored community events to promote positive engagement Participate in volunteer activities within the local community to support and enhance the credit union's presence Education and/or Experience: While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Opportunities for Growth At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together. AEFCU is an Equal Opportunity Employer Veterans/Disabled
    $34k-39k yearly est. Auto-Apply 2d ago

Learn more about teller jobs

How much does a teller earn in Bristol, CT?

The average teller in Bristol, CT earns between $30,000 and $42,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Bristol, CT

$35,000

What are the biggest employers of Tellers in Bristol, CT?

The biggest employers of Tellers in Bristol, CT are:
  1. American Eagle Financial Credit Union
  2. American Eagle Mortgage
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