Teller jobs in East Lansing, MI - 52 jobs

Back Payments Associate - Bank Operations #51-8592 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred. Job Description SUMMARY: The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more

Requirements 2 years of previous experience as a Teller preferred. Cash handling experience and/or customer service experience required. Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems. Excellent customer service and communication skills, with the ability to interact with a variety of bank clients. High school diploma or equivalent, with a minimum 3.0 GPA preferred. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Full-time Description Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Teller to the Adventure Team! The primary purpose of this position is to provide superior member service and perform financial transactions in accordance with member requests and credit union policies. Positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core beliefs and goal of being a Trusted Financial Guide. Responsibilities include, but not limited to: Deposit, withdrawal, and transfer funds between member accounts while maintaining an accurately balanced cash drawer. Post payments, issue VISA cash advances, sell Money Orders and Cashier's Checks, etc. Consistently and effectively cross-sell all products and/or services, answer member inquiries and educate members. Ensure that cross-sell opportunities are maximized and sales goals are continuously met by matching member needs to product benefits. Warmly greet all lobby traffic. Promptly welcome members to the teller window. Build relationships and trust with members by getting to know them and building rapport. Accept negotiable instruments. Apply check holds in accordance with Check Acceptance procedures. Accurately reconcile each day's transactions and verify cash totals. Reports offages to a supervisor immediately. Maintain an effective working knowledge of all credit union products, services and regulations. Balance the ATM, Interactive Teller Machines, Teller Cash Recycler, Vault and perform other functions which are essential to the maintenance and proper operation of all cash handling technology. Responds to all member requests for service through ITM; including assistance with using the ITM, processing transactions and responding to other requests. Process Check 21 images and maintain equipment. Verify, process and post mail transactions. Occasionally travel to other office locations to provide staffing coverage. Maintain the highest level of confidentiality to ensure all member information is protected and secure. Ensure that security procedures are followed to protect cash, negotiable instruments and employee, branch and member safety. Requirements Job Requirements High school diploma or equivalent A minimum of six months of experience in customer service experience. A good attitude and professional, flexible and courteous personality conducive to dealing with co-workers and members. Excellent listening, clear verbal, and professional written communication skills. Good office equipment, 10-key and computer skills, including e-mail and Microsoft Word. Ability to be bonded.

Employment Type: Part Time up to 29 hours per week Pay Range: $17-$20 per hour depending on qualifications and prior banking or credit union experience. In addition to base pay, we also have a generous incentive program. Benefits: 401k with up to 9% match* Tuition reimbursement* Telehealth service Employee Assistance Program Career Growth: We love to grow from within! Up to 70-80% of positions are filled with internal candidates. Why work for OMNI? At OMNI, we believe in people first. We are a team of dedicated individuals working together to provide financial solutions to our members. As our community's trusted financial institution since 1951, we take pride in walking alongside our members as they reach their financial goals. Come be a part of an exciting and passionate team! That's the Power of Us: Together. What we're looking for: Do you enjoy meeting goals and being part of a high performing team? Are you known for your positive attitude, professionalism and dependability? Are you looking for a place where you can grow your career and make a difference? Can you share your knowledge to help others win with their finances? What to expect: This part-time position offers up to 29 hours per week and is an exciting opportunity to make a meaningful impact on the financial well-being of our members. As a Personal Advisor (Teller), you will process financial transactions, provide expert product recommendations, and resolve account inquiries. Your role will center on guiding members through our wide range of financial services, empowering them to achieve their goals. You'll represent the Credit Union with professionalism, helping to build lasting member relationships. OMNI Community Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. *Tuition reimbursement eligibility begins at 1 year of employment *2 weeks of paid training for this position is required in Battle Creek, Michigan *401k employer contributions based on eligibility requirements Salary Description $17-20

Job Title: Teller Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager FLSA Status: Non-exempt Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties. Essential Functions include the following. Other duties may be assigned. Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers. Comply with all company policies, procedures and regulations. See Employee Handbook for further details. Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing. Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday. Maintaining the appearance of the teller line, and personal teller window. Maintaining the highest level of confidentiality with all information obtained. Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc. Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.) Assist with training new tellers Answering member inquires, consult other departments as needed. Complete and pass BVS training tests Record and submit CTR/SAR information Answering phone calls Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.) Verify all coin rolls and cash given by members and prepare coin for outgoing shipment. Printing, folding, and stamping daily notices. Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions. Printing statements, transaction history, termination statements for members. Processing check orders. Process verification of deposits Process foreign checks (Canadian) Process travel notices. Process non-member cashing members checks. Process mail payment checks daily Process credit card payments and cash advances. Issue Cedar Point tickets daily and balance monthly. Process address changes Process drive-thru transactions. Perform other related duties as assigned. Skills: Oral Communication Skills Written Communication Skills Reading Skills Member Relations Member Service Diplomacy Filing Math Aptitude Professionalism Computer Literacy Keyboard Skills Time Management Education/Experience: High School Diploma or Equivalent. Prior work-related experience helpful but not required. Pay: Starting at $14.00 an hour, negotiable based on experience. Benefits: Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.

This is for the morning shift with typical hours 5am-12pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!

Job Description: Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross sell credit union products and services and perform other duties as assigned. Job/Task Functions: Essential to the Position Provide quality service to members and team members as defined by the credit union's service standards at all times. Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices. Provide comprehensive, prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system. Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system. Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures. Receive loan and credit card payments and accurately enter payments into computer system. Issue miscellaneous products such as money orders, credit union checks and VISA gift cards. Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals. Research and resolve discrepancies and report any discrepancies to your supervisor. Assist other tellers research and resolve discrepancies with their drawers. Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties. Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc. When necessary, direct members to the appropriate person for specific information and assistance. Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.). Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations. Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures. Perform other duties as assigned Required Hours: 9:15 AM to 6:15 PM Friday 9:15 AM to 1:15 PM Saturday Flexible schedule Monday through Thursday No Saturday hours during July and August Starting Wage: Competitive wage based on experience. Benefits Include: Vacation pay twice a year (June 30th and December 31st), tuition reimbursement up to $1,000 per semester or $4,000 per year and employer provided pension plan. Starting Date: Within two weeks of job offer.

First National Bank of America is seeking a Bank Teller to join our East Lansing Branch at our Headquarters. The Bank Teller will be responsible for creating an exceptional experience for our customers. Your ability to communicate efficiently and effectively will be crucial to your success and the success of our clients. A successful Bank Teller will be able to combine accuracy and follow-through, have an optimistic outlook, enthusiastic personality and be able to adapt to changes in pace of work. If you enjoy working with people, are up for new challenges and like to build rapport with customers, we welcome you to apply to join the First National team! Responsibilities: Being resourceful in finding solutions to meet our customers' needs Processing monetary transactions for customers while maintaining excellent balancing records Assisting with branch operational tasks while maintaining knowledge of security procedures and bank policies Answering incoming calls from customers, assisting them with inquiries or transferring to other departments as needed Engage in outbound calls to provide exceptional service and follow up to our customers Delivers a unique customer experience aimed towards improving customer financial wellbeing while creating loyalty Cross-sell bank services and digital banking solutions including mobile apps, online banking, and ATM services Achieve monthly referral goals and contribute to branch sales objectives Responsible for self-directed development of product knowledge, focused on all aspects of bank products, services, policies and procedures Qualifications: Ability to multitask, self-organize, and self-monitor follow up Exhibit strong sense of detail Professional writing and communication skills Previous banking experience not required but preferred Computer skills including Microsoft Office Outlook Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Teller position at our Grand Blanc branch. This position has the opportunity to earn incentive pay. Position Purpose: Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services. Job Duties (include but not limited to): Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies. Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. Ensures that the Credit Union's quality reputation is maintained and projected. Qualifications: High School Graduate or equivalent required Customer service experience preferred Sales experience preferred Cash handling experience helpful Skills/Abilities: Good communication skills Professional appearance, dress, and attitude Good math skills Able to operate related computer applications and basic business equipment Good typing skills Benefits: Vacation Time - % of FT based on hours worked Paid Tuition to $2500 per year Bereavement Pay Holiday pay at 4 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

We are a growing, dynamic company and actively hiring for teller positions. Do you have the following? Previous experience as a bank teller Previous cash handling and balancing your own drawer Previous customer service experience such as building relationships through conversation. Previous sales experience offering products and meeting monthly goals. Then we invite you to apply for the Teller Account Specialist position! Location: Onsite in Jackson, MI at our Home Office Branch Position: Account Specialist (Teller) Wage: Competitive wage starting at $17.31 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens. The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals. Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements. Community Advocate: Serves as a credit union representative while in the community. Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members. Competencies Required People-focused and Strong Communication: Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability, and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures. Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness. Humbly Confident and Inquisitive: Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Branch Team Accuracy of Transactions Uphold GREAT service standards. Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team. Ability to direct other team members and coach others. Knowledge of credit union products, services, policies, core processes, and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff. Demonstrated member-focused strategy skills. Demonstrated skill in gathering, reporting, and summarizing trends in data. Ability to express oneself clearly and articulately both orally and in writing. Ability to make decisions and take initiative in problem resolution. Ability to exercise tact and responsibility when handling confidential information. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship. Essential physical requirements such as standing, stooping, or tying. Must be able to remain stationary 50% of the time. The person in this position must occasionally move about inside the office to access CDMs, vaults, etc. Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer. Physical effort/lifting, such as up to 20 pounds. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.

Join Mercantile Bank as a Full-Time Teller and immerse yourself in a dynamic, customer-focused environment where innovation thrives. Here, you'll play a crucial role in shaping clients' banking experiences while working onsite among a team that values collaboration and integrity. Your problem-solving skills will be put to the test as you tackle challenges and implement solutions that enhance customer satisfaction. Experience the excitement of contributing to a high-performance culture that prioritizes excellence and inclusivity. This position not only offers you the chance to hone your financial acumen but also allows you to be part of a forward-thinking organization that supports your professional growth. If you're ready to make a meaningful impact in the banking industry, this is the opportunity for you. Embrace the chance to work in an energetic atmosphere that values your contributions. Core Responsibilities: * Operate a cash drawer and provide excellent customer service on a variety of transactions * Identify cross-sell opportunities and refer to the appropriate team member(s) * Work in a team atmosphere and communicate professionally with customers as well as peers Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Full-Time Teller at Mercantile Bank, your primary responsibility will be to deliver exceptional customer service while efficiently processing transactions, ensuring compliance with bank policies and federal regulations. You will manage a cash drawer, conduct deposits, withdrawals, loan payments, and check cashing, all while maintaining a keen eye for detail to prevent fraud. Working collaboratively in a team-oriented environment, you will communicate professionally with both customers and colleagues, fostering positive relationships and enhancing the overall customer experience. Actively seeking cross-sell opportunities, you'll utilize Mercantile Bank's Customer Relationship Management System (360 View) to connect clients with appropriate team members for advanced service needs. Your role will also involve promoting self-service options, assisting with appointment scheduling for higher service needs, and maintaining up-to-date knowledge of our products and services. With a commitment to excellence, you will play an integral role in meeting sales goals and supporting the branch's transactional services. What We're Looking For To excel as a Full-Time Teller at Mercantile Bank, candidates should possess a range of essential skills and qualities. Effective communication is paramount, as you will engage with customers and collaborate with coworkers daily. Your ability to handle cash with precision and perform accurate data entry is critical for maintaining trust and efficiency in transactions. Prioritizing tasks and multitasking under pressure are vital in a fast-paced banking environment. Strong interpersonal skills will enable you to build rapport with customers, ensuring they feel valued and understood. Demonstrating patience, courtesy, and friendliness will enhance the customer experience, while sales and customer service skills will be key in identifying and acting on cross-sell opportunities. Additionally, organization and attention to detail are crucial for balancing cash drawers and processing transactions accurately. A proactive approach toward learning and implementing training will empower you to adapt and thrive within the role while delivering exceptional service consistently. Requirements: * Ability to prioritize and multitask job expectations * Cash handling with accuracy with the ability to effectively count cash back to customers * Ability to type and enter data with accuracy via computer systems * Takes initiative to learn and implement training provided * Problem solving * Interpersonal and customer service skills * Organization and attention to detail * Function well in a fast-paced and at times stressful environment * Clear and efficient communication (Verbal and Written) Preferred Qualifications: * Needs based sales experience Schedule: Monday - Friday 8:30am-5:00pm

Our Tellers process cash deposits and provide change fulfillment services while ensuring accuracy and excellent customer service for all our customers. The Teller places value not only on what work gets done, but also how it gets done. This position is not located at a branch office; rather, the Teller works at a cash processing center in the Shrewsbury area where you can focus on getting the job done. Major responsibilities are as follows: Maintains positive, friendly, and professional communications with co-workers, and management whether in person, by phone, in writing, and/or through computerized and other electronic means. Safely operates cash processing equipment and keeps equipment in good working order. Accurately and efficiently counts and logs clients' deposits into our teller software system. Uses handheld electronic devices to scan and track deposits. Prepares currency/coin orders. Ensures accurate counting and tracking of all vault assets. Ensures the safety of all negotiables and confidential records. Notifies supervisor/manager of any delays, issues, concerns, or problems in a timely manner. Maintains a clean and orderly teller processing area. Performs other duties as assigned. Ability to use a PC with keyboard and bar code scanner, cash processor, coin sorter/coin counter, calculator, copier, scanner, fax, telephone, printer, and other items as needed. Able to lift up to 50 pounds Ability to maintain continuous hours of standing or sitting Frequently required to stand, walk, sit, use hands and fingers to handle or feel, reach with hands and arms, talk or hear. Occasionally required to stoop, kneel, or crouch Requirements We believe our competitive advantage is found in our people. If you are known as an exceptional employee who produces great work and believes in providing best-in-class customer service, we want you to join our growing team and share our vision.The position qualifications are as follows: High school diploma or equivalent is required. One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash handling experience is preferred. Accuracy and good math skills are required. Must be able to use a computer and other cash processing equipment. Must be able to lift 30 pounds and sometimes a team lift of around 50 pounds. Exhibits professionalism, politeness, and courtesy and willingly steps in and helps the team. Trustworthiness and the ability to act with integrity is of utmost important. Empyreal Logistics Culture: Acts in a manner that portrays Empyreal's vision, values, and WOW culture. Establishes respect for everyone, fosters an environment that builds and sustains productive relationships. Addresses conflict respectfully and constructively. Works in partnership within and across workgroups. Represents Empyreal as a transportation and customer service professional. Places value not only on what work gets done, but also how it gets done. #ELHP

Job DescriptionDescription: At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future. Join Our Team at ChoiceOne Bank - St. Charles, MI ChoiceOne Bank is hiring Float Tellers in St. Charles, Michigan, floating to additional branch locations in Birch Run, Montrose, New Lothrop, Chesaning and Thomas Township! This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash-handling and financial skills. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we offer the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the St. Charles community. If you're looking for a bank teller job in St. Charles, MI, we'd love to meet you! Teller Non-Exempt - Grade Level 1 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker. Reports To: Assistant Branch Manager and Branch Manager Essential Duties and Responsibilities Perform and follow the Bank's policies, procedures, and customer service standards Operate teller window in accordance with bank policy, balancing daily Meet and exceed teller sale/referral goals Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality Acquire and maintain up-to-date knowledge of banking products, financial services, and technology Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers. Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Competencies Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Technical Skills - Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately. Adaptability - Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events. Attendance / Punctuality - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time. Flexibility / Dependability - is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements: Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED Minimum of 6 months cash handling experience preferred Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

About ChoiceOne Bank At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future. Join Our Team at ChoiceOne Bank - Holly, MI ChoiceOne Bank is hiring Universal Bankers in Holly, Michigan, with the opportunity to float to nearby branches in Fenton, Linden, Grand Blanc, and Brighton! This is a great opportunity to grow your career in banking while delivering exceptional customer service, assisting clients with their financial needs, and recommending products such as checking and savings accounts, consumer loans, and business banking solutions. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we provide the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the communities we serve. If you're looking for a banking career in Holly, MI-with the flexibility to support nearby branches-we'd love to meet you! Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities Provide excellent customer service and effectively resolve customer challenges. Understand and educate customers on consumer deposit and lending products. Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. Process customer day-to-day transactions as needed. Opens new personal and business accounts in accordance with bank policies and regulatory requirements. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements Experience and/or Education High School Diploma or equivalent Minimum of six (6) months cash handling experience preferred One (1) year of customer service in banking, financial services or goal-drive retail sales preferred Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Full Time Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services. Essential Functions: Welcoming customers to the bank in a warm, friendly manner. Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks. Accepting loan payments, issuing money orders, cashier checks, and foreign currency. Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions. Product knowledge to better help new and existing customers with their banking needs. Performing other duties as required by the position. Requirements 2 years of previous experience as a Teller preferred. Cash handling experience and/or customer service experience required. Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems. Excellent customer service and communication skills, with the ability to interact with a variety of bank clients. High school diploma or equivalent, with a minimum 3.0 GPA preferred. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Job Title: Teller Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager FLSA Status: Non-exempt Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties. Essential Functions include the following. Other duties may be assigned. Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers. Comply with all company policies, procedures and regulations. See Employee Handbook for further details. Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing. Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday. Maintaining the appearance of the teller line, and personal teller window. Maintaining the highest level of confidentiality with all information obtained. Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc. Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.) Assist with training new tellers Answering member inquires, consult other departments as needed. Complete and pass BVS training tests Record and submit CTR/SAR information Answering phone calls Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.) Verify all coin rolls and cash given by members and prepare coin for outgoing shipment. Printing, folding, and stamping daily notices. Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions. Printing statements, transaction history, termination statements for members. Processing check orders. Process verification of deposits Process foreign checks (Canadian) Process travel notices. Process non-member cashing members checks. Process mail payment checks daily Process credit card payments and cash advances. Issue Cedar Point tickets daily and balance monthly. Process address changes Process drive-thru transactions. Perform other related duties as assigned. Skills: Oral Communication Skills Written Communication Skills Reading Skills Member Relations Member Service Diplomacy Filing Math Aptitude Professionalism Computer Literacy Keyboard Skills Time Management Education/Experience: High School Diploma or Equivalent. Prior work-related experience helpful but not required. Pay: Starting at $14.00 an hour, negotiable based on experience. Benefits: Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.

Join Mercantile Bank as a Full-Time Teller and immerse yourself in a dynamic, customer-focused environment where innovation thrives. Here, you'll play a crucial role in shaping clients' banking experiences while working onsite among a team that values collaboration and integrity. Your problem-solving skills will be put to the test as you tackle challenges and implement solutions that enhance customer satisfaction. Experience the excitement of contributing to a high-performance culture that prioritizes excellence and inclusivity. This position not only offers you the chance to hone your financial acumen but also allows you to be part of a forward-thinking organization that supports your professional growth. If you're ready to make a meaningful impact in the banking industry, this is the opportunity for you. Embrace the chance to work in an energetic atmosphere that values your contributions. Core Responsibilities: Operate a cash drawer and provide excellent customer service on a variety of transactions Identify cross-sell opportunities and refer to the appropriate team member(s) Work in a team atmosphere and communicate professionally with customers as well as peers Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Full-Time Teller at Mercantile Bank, your primary responsibility will be to deliver exceptional customer service while efficiently processing transactions, ensuring compliance with bank policies and federal regulations. You will manage a cash drawer, conduct deposits, withdrawals, loan payments, and check cashing, all while maintaining a keen eye for detail to prevent fraud. Working collaboratively in a team-oriented environment, you will communicate professionally with both customers and colleagues, fostering positive relationships and enhancing the overall customer experience. Actively seeking cross-sell opportunities, you'll utilize Mercantile Bank's Customer Relationship Management System (360 View) to connect clients with appropriate team members for advanced service needs. Your role will also involve promoting self-service options, assisting with appointment scheduling for higher service needs, and maintaining up-to-date knowledge of our products and services. With a commitment to excellence, you will play an integral role in meeting sales goals and supporting the branch's transactional services. What We're Looking For To excel as a Full-Time Teller at Mercantile Bank, candidates should possess a range of essential skills and qualities. Effective communication is paramount, as you will engage with customers and collaborate with coworkers daily. Your ability to handle cash with precision and perform accurate data entry is critical for maintaining trust and efficiency in transactions. Prioritizing tasks and multitasking under pressure are vital in a fast-paced banking environment. Strong interpersonal skills will enable you to build rapport with customers, ensuring they feel valued and understood. Demonstrating patience, courtesy, and friendliness will enhance the customer experience, while sales and customer service skills will be key in identifying and acting on cross-sell opportunities. Additionally, organization and attention to detail are crucial for balancing cash drawers and processing transactions accurately. A proactive approach toward learning and implementing training will empower you to adapt and thrive within the role while delivering exceptional service consistently. Requirements: Ability to prioritize and multitask job expectations Cash handling with accuracy with the ability to effectively count cash back to customers Ability to type and enter data with accuracy via computer systems Takes initiative to learn and implement training provided Problem solving Interpersonal and customer service skills Organization and attention to detail Function well in a fast-paced and at times stressful environment Clear and efficient communication (Verbal and Written) Preferred Qualifications: Needs based sales experience Schedule: Monday - Friday 8:30am-5:00pm

Full-time Description At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future. Join Our Team at ChoiceOne Bank - Holly, MI ChoiceOne Bank is hiring Universal Bankers in Holly, Michigan, with the opportunity to float to nearby branches in Fenton, Linden, Grand Blanc, and Brighton! This is a great opportunity to grow your career in banking while delivering exceptional customer service, assisting clients with their financial needs, and recommending products such as checking and savings accounts, consumer loans, and business banking solutions. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we provide the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the communities we serve. If you're looking for a banking career in Holly, MI-with the flexibility to support nearby branches-we'd love to meet you! Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities Provide excellent customer service and effectively resolve customer challenges. Understand and educate customers on consumer deposit and lending products. Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. Process customer day-to-day transactions as needed. Opens new personal and business accounts in accordance with bank policies and regulatory requirements. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements Experience and/or Education High School Diploma or equivalent Minimum of six (6) months cash handling experience preferred One (1) year of customer service in banking, financial services or goal-drive retail sales preferred Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Job Description Job Title: Teller Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager FLSA Status: Non-exempt Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties. Essential Functions include the following. Other duties may be assigned. Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers. Comply with all company policies, procedures and regulations. See Employee Handbook for further details. Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accuate transaction processing. Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday. Maintaining the appearance of the teller line, and personal teller window. Maintaining the highest level of confidentiality with all information obtained. Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc. Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.) Assist with training new tellers Answering member inquires, consult other departments as needed. Complete and pass BVS training tests Record and submit CTR/SAR information Answering phone calls Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.) Verify all coin rolls and cash given by members and prepare coin for outgoing shipment. Printing, folding, and stamping daily notices. Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions. Printing statements, transaction history, termination statements for members. Processing check orders. Process verification of deposits Process foreign checks (Canadian) Process travel notices. Process non-member cashing members checks. Process mail payment checks daily Process credit card payments and cash advances. Issue Cedar Point tickets daily and balance monthly. Process address changes Process drive-thru transactions. Perform other related duties as assigned. Skills: Oral Communication Skills Written Communication Skills Reading Skills Member Relations Member Service Diplomacy Filing Math Aptitude Professionalism Computer Literacy Keyboard Skills Time Management Education/Experience: High School Diploma or Equivalent. Prior work-related experience helpful but not required. Pay: Starting at $14.00 an hour, negotiable based on experience. Benefits: Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.