This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.
Accountabilities
Provide excellent customer experience
Perform basic customer and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
High school diploma or equivalent required
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are currently offering a salary range between $18.00 and $20.00 an hour.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18-20 hourly 4d ago
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Payments Associate - Bank Operations - Bowie, MD
Wesbanco Bank Inc. 4.3
Teller job in Bowie, MD
Back Payments Associate - Bank Operations #61-8629 Bowie, Maryland, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid-Atlantic Work Hours per Week 37.5 Requirements
High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred.
Customer Service and administrative experience required with payment or bank operations experience preferred.
Job Description
SUMMARY:
The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts.
The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
Ability to communicate effectively with customers or employees in writing, in person, or via telephone.
Ability to handle workload pressure and deadlines.
Ability to work independently.
Ability to maintain confidentiality.
Team player with a positive outlook.
Must be detail oriented and have good organizational skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides customer service via phone, mail, and email for payment processing.
Works in a queue based environment and handles the tasks as received.
Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems.
Performs transactions within associated compliance requirements.
Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management.
Other job duties and/or responsibilities assigned with or without prior notice.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Demonstrated proficiency in basic computer applications such as Microsoft Office.
Knowledge of FIS IBS Insight and payment processing applications preferred.
Ability to learn payment processing systems.
ADDITIONAL INFORMATION:
The wage range for the Payments Associate position is $17.65 - $20.00 per hour and eligible for approved overtime. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays, and 1 float holiday.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Bowie, Maryland, United States
$17.7-20 hourly 4d ago
Part-Time Customer Service Teller (Montgomery)
Currency Exchange International 4.6
Teller job in Bethesda, MD
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at our Westfield Montgomery Mall branch, located in Bethesda, MD.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 20-29 hours per week
Availability Needed: Mondays, Tuesdays and Wednesdays Evenings and Weekend Shifts
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - CXI will match up to 5%
Tuition Assistance - CXI offers tuition assistance for part-time employees
Holiday Pay - CXI offers additional pay for select holidays
Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
$34k-40k yearly est. Auto-Apply 10d ago
Bank Teller
Shore United Bank 4.7
Teller job in Annapolis, MD
Shore United Bank is seeking a Branch Banking Specialist II (Universal Banker/Bank Teller) to join our team. A Branch Banking Specialist II is a front-line, customer facing teller position responsible for professionally interacting with clients to take care of their financial needs. A Branch Banking Specialist is responsible for providing exceptional customer service including efficient and accurate transaction processing. The Specialist is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers.
Essential Functions Include:
Assists clients with transactions, performing operational duties and processing work while maintaining audit standards, security, and control functions to protect the Bank from loss.
Promotes timely and courteous service by ensuring questions are answered, providing friendly and accurate service, making proper referrals as necessary, meeting customer needs and expectations, uphold and meet customer service guidelines
Establishes new banking relationships through conversations based on their financial needs.
Provides account servicing and maintenance to include address changes, ATM card disputes, online banking setup and reset of passwords.
Recommends bank products and services to customers by having beneficial conversations during daily transactions.
Opens new consumer and business accounts including CDs, IRAs, and safe deposit boxes
Adheres to compliance with regulations and Branch operational policies and procedures, conducting branch security checks of alarm and video systems, and completing required reports according to established policies, procedures, and regulations accurately and timely.
Assists sales platform with daily pre-shift huddles, branch incentive contests and weekly referral goals.
Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers.
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.
Location: West Street Branch - 1917 West St, Annapolis, MD 21401
Position Type/Expected Hours of Work:
Full-time.
Non-exempt.
Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays.)
Required Education and Experience:
High school diploma/GED equivalent.
1 year experience successfully providing excellent customer service in a fast-paced environment.
1 year experience as a bank teller OR Bachelors degree in Business, Finance, or similar OR management experience can stand in lieu of bank experience.
Compensation:
The pay range for this position is $19.00 to $23.00 hourly.
Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Company Benefits:
Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
Paid parental leave
401k savings plan with up to a 4% company match
Employee Stock Purchase Plan
Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities
Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
$19-23 hourly Auto-Apply 12d ago
Customer Service
Level One Personnel 4.4
Teller job in Rockville, MD
Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Requirements:
High School Diploma or equivalent
Ability to pass a drug and background check.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software
Benefits Information:
Eligible for Health Benefit Coverage following 60 days of employment
401k After 1 Year.
1 Week Sick accrued
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
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$20 hourly 20d ago
Teller I - Harford County
Aberdeen Proving Ground Federal CU 4.4
Teller job in Forestville, MD
Job Description
SUMMARY: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Daily Teller Duties:
• Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.
• Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.
• Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include:
o Performance expectations;
o Accuracy guidelines;
o Check and transaction authority limits.
• Accurately perform transactions and balance daily activities including:
o Verifying all work after disbursing to member and repeat transaction to member.
o Reviewing transaction data to avoid posting inaccurate transactions.
o Use system in and out cash calculator to record transactions.
o Communicating questions or problems experienced to supervisor in a timely manner.
o Adhering to operational policies and procedures.
• Perform teller and branch settlement activities including:
o Process night deposit transactions in accordance with established procedures.
o Verify cash drawer, organize work and complete appropriate tracking logs.
o Reconcile fee and transaction entries and participate in branch end of day settlement process.
o Assist in ATM settlement.
• Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.
Sales Expectations:
• Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction.
• Meet performance expectations measured outlined in our Teller Performance Standards.
Other:
• Perform other similar or related duties, as directed.
• Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.
ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent.
EXPERIENCE: Minimum six months customer service required; six months of cash handling preferred.
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment.
PHYSICAL DEMANDS:P The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds.
Compensation information: Offers are based on experience and education.
$15.65 - $19.56 per hour
APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster
*****************************************
APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
$15.7-19.6 hourly 16d ago
Teller
Peoples Bank 4.5
Teller job in Washington, DC
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is
Working Together. Building Success.
and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
Top Workplaces USA national award in 2022, 2023, 2024 and 2025
Newsweek's America's Best Banks 2023 and 2024
Newsweek's America's Greatest Workplaces 2024 and 2025
Forbes America's Best Banks 2024 and 2025
Forbes Best-in-State Banks 2020, 2021 and 2025
TIME's America's Growth Leaders 2026 award winner
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose
This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service.
Job Duties
Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.
Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Will be responsible for processing complex multi-step teller transactions.
Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution.
Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals.
Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce.
Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered.
Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
Will be responsible for following operational standards regarding security, risk management, and compliance.
Consistently completes required training for all bank and branch policies and procedures.
Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
Responsible for meeting Retail Branch Standards which includes dress code.
Will perform special projects as assigned.
Education, Experience and Job Skills
High School Diploma or GED.
Minimum 1-year related work experience in customer service.
Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
Excellent verbal and written communication skills.
Positive and professional attitude.
Proven team player.
Trustworthy and confidential behavior is essential in this role.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
Must be able to lift up to 25 lbs. consistently.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Basic Qualifications
High School Diploma or GED.
Minimum 1-year related experience in customer service.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
Must be able to lift up to 25 lbs. consistently.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
$30k-34k yearly est. Auto-Apply 24d ago
Customer Service Teller
Burke & Herbert Bank & Trust 4.4
Teller job in Lake Ridge, VA
Summary/Objective
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.
Essential Functions
Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
Issues cashiers' checks and redeems Savings Bonds.
Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
Consistently demonstrates a helpful, friendly attitude.
Maintains proper amounts of currency and coin in drawer.
Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
Adheres to all security procedures.
Sells and/or refers Bank products and services to customers and prospects.
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities
Skills/Abilities
Strong customer service and sales skills.
Ability to communicate clearly with the public.
Good math skills and must be able to perform accurate work.
Understand security issues involving money and checks preferred.
Good comfort level with handling United States currency.
Ability to handle and count money accurately.
Education and Experience
High School diploma or equivalent preferred.
Sales and customer service experience preferred.
Experience in handling United States currency preferred.
Basic Computer Skills required.
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-28k yearly est. Auto-Apply 37d ago
Teller
Apl Credit Union
Teller job in Columbia, MD
Job title
Teller
Reports to
Branch Manager
Job Summary
The Teller is responsible for providing a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. checks and money orders.) Work involves constant and direct interactions with Credit Union members and potential members and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at the drive-thru windows.
Essential Duties
Act in accordance with the core values to assist in reaching APL Federal Credit Union's mission and vision.
Answer member inquiries pertaining to teller transactions.
Provide exceptional customer service to current and prospective members.
Cash checks and disburse funds after verifying identification and/or signatures and sufficiency of funds to support withdrawals.
Process teller transaction for members including verifying currency, loan payments and advances, process money orders, bonds, quick change, official checks, and balancing cash drawers.
Adhere to credit union policies, operational controls, and regulatory procedures to ensure the safety and security of member and credit union assets.
Operate teller drawer and cash machines while accurately recording amounts received.
Prepare BSA reports for necessary transactions utilizing the appropriate system.
Daily opens and closes teller drawer, accounts for cash assigned, received, and disbursed. Accurately balances to teller terminal close report and remits daily work for disposition.
Audit completed member applications.
ATM/CDM servicing and troubleshooting equipment.
Assist members with accessing their safe deposit box.
Perform administrative tasks such as filing, answering telephones, preparation of daily cash letters, branch balancing, processes mail, and assists employees in other departments.
Process mobile deposits and return mail. (Campus Branch)
Perform other duties as assigned.
Non-essential Duties
Prepare monthly Teller productivity reports and distribute accordingly.
Maintain supplies of all materials used in the teller and lobby area(s) and inform designated personnel of any purchases necessary. Assure proper housekeeping of work area within the department is carried out.
Qualifications
Education: High school diploma or GED required.
Experience: Six to twelve months related experience in customer service or retail environment is required. Cash handling experience preferred.
Working Conditions
Work is performed in an office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may change depending upon our needs. You will be expected to be available during weekends or after business hours as business dictates. May also be asked to work additional hours as needed to provide adequate coverage at any of our three branch locations.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch.
The employee will need to lift box[es] and other supplies that may weigh in excess of 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Benefits and Salary
The hourly compensation range for this position is $17.50/hr - $19.00/hr. In addition, APL Federal Credit Union provides employees with a generous benefits package that includes health, dental, vision, life insurance, company paid Short-Term and Long-Term Disability, a 401(k)-retirement plan with employer contribution, Pension Plan, paid vacation, paid holidays, and more!
APL Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$17.5-19 hourly Auto-Apply 18d ago
Customer Service
031&&JW Lemonade Stand
Teller job in Washington, DC
• Contributes to the development and maintenance of standards, policies and procedures regarding customer
service
• Regularly provides feedback on the soundness and effectiveness of the customer service department's
policies and procedures.
• Facilitates the collection of competitive information in order to monitor business trends and opportunities.
• Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior
management adoption and/or changes to policies and guidelines to reflect circumstances within the
customer service area.
• Responsible for being familiar with the organization's by-laws in order that all recruitment and retention
decisions are made within by-law boundaries.
• Responsible for actively ensuring the retention of the organization's customer base which includes
promoting the organization to existing customers.
• Works with the organization's other branch/regional offices to resolve problems, facilitate solutions and
enhance customer service offerings.
• Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.
• Responsible for notifying administration of any required updates of customer records on the organization's
internal database.
• Provides back-up support to other group members in the performance of job duties as required.
• Supports/participates in the organization's Continuous Improvement Program.
• Answers customer inquiries/communications as required.
• Attends regular customer service departmental meetings.
• Advises internal staff of advertisements and campaigns that affect retention.
• Maintains detailed call activity reports and provides them to the Customer Service Manager on a regular basis.
• Provides activity/statistical summary reports each week to Customer Service Manager.
• Co-ordinates the organization's involvement in internal and external trade shows.
• Conducts follow up phone calls to survey respondents who have concerns or questions.
• Performs other related duties as assigned by management.
$30k-37k yearly est. 60d+ ago
Teller Hyattsville
Wells Fargo 4.6
Teller job in Hyattsville, MD
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
+ Complete operational activities while minimizing risks under established policies
+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
+ Receive direction from managers and exercises judgment within defined policies and procedures
+ Escalate questions and issues to more experienced roles
+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
+ Identify information and services to meet customers financial needs
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience interacting with people, demonstrated through work, military, or education
+ Customer service focus with experience handling complex transactions across multiple systems
+ Ability to educate and connect customers to technology and share the value of mobile banking options
+ Ability to interact with integrity and professionalism with customers and team members
+ Experience working with others on a team to meet customer needs
+ Cash handling experience
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Well-organized, independent and able to prioritize in a fast-paced environment
+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ This position is not eligible for Visa sponsorship
**Posting Location(s):**
+ 7700 Landover Road Hyattsville, MD 20785
@RWF22
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$24.00 - $31.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
23 Jan 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-515878
$33k-38k yearly est. 2d ago
Teller (Full Time)
Freedom Federal Credit Union 4.2
Teller job in Huntingtown, MD
The Freedom Federal Credit Union Difference
Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference.
Starting rate for this role is $17.50/hour (rate is commensurate with applicable experience).
This position is eligible for a $500 sign-on bonus.
Summary:
The Freedom Federal Credit Union Teller supports an environment of member loyalty by creating a positive experience and completing basic financial transactions for members. This role identifies and educates members on options for financial transactions by leveraging product knowledge and technology resources.
Essential Duties & Responsibilities:
Member Service
Greet members and visitors in a friendly and professional manner.
Address member inquiries regarding account information, transactions, and credit union products and services.
Resolve member issues and complaints promptly and effectively or refer to appropriate personnel.
Sales:
Identify member needs by asking open ended questions around credit union products and services.
Refer members to branch staff for further product presentation and enrollment.
Transactional Duties
Perform teller duties such as cashing checks, accepting deposits, processing withdrawals, and handling payments.
Balance cash drawers and reconcile discrepancies.
Process wire transfers and other financial transactions accurately and efficiently.
Compliance and Risk Management
Adhere to all credit union policies, procedures, and regulatory requirements.
Maintain confidentiality and security of member information.
Identify and report suspicious activities in compliance with anti-money laundering (AML) regulations.
Team Collaboration
Work closely with other team members to ensure a cohesive and efficient branch operation.
Participate in branch meetings and contribute ideas to improve branch performance and member satisfaction.
Administrative Tasks
Maintain accurate records of member interactions and transactions.
Prepare and submit reports as required by management.
Keep abreast of changes in credit union products, services, policies, and procedures.
Knowledge, Skills, and Experience
Customer Service Orientation
Sales Skills
Communication Skills
Attention to Detail
Problem-Solving Abilities
Technical Proficiency
Time Management
Team Collaboration
Required Experience
High School Diploma or equivalent
Minimum 6 months experience in customer service and cash handling
Ability to work flexible hours, including weekends, as needed
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance.
COMPANY INFORMATION:
Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org.
Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include:
Paid time off Accrual of 17 days in 1st year of employment
11 paid holidays with an extra floating holiday for your birthday
Medical, Dental, and Vision coverage - Single and Family options available
Supplementary Health Benefit offerings including Critical illness insurance, Accident Insurance, and Hospital Indemnity Plans
Life and AD&D Insurance, Short-Term and Long-Term Disability Plans
401k Retirement Plan with employer match options after 1 year, potential for additional discretionary contribution from the organization each year
Tuition Reimbursement options of up to $5,250 each year
Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military/Veteran status and will not be discriminated against based on disability.
If you are a disabled applicant and cannot apply online, please contact Freedom directly at ***************************** for assistance.
$17.5 hourly Auto-Apply 59d ago
Teller Hyattsville
W.F. Young 3.5
Teller job in Hyattsville, MD
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
6+ months of experience interacting with people, demonstrated through work, military, or education
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
7700 Landover Road Hyattsville, MD 20785
@RWF22
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$24.00 - $31.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
23 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$33k-37k yearly est. Auto-Apply 3d ago
Full Time Teller, Seabrook, NH
Banco Santander Brazil 4.4
Teller job in Seabrook, MD
Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
* Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
* Process transactions, including deposits, withdrawals, and transfers.
* Handle cash and maintain accurate cash drawer balances.
* Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
* Recognize opportunities and cross-sell bank products to deepen customer relationships.
* Engage customers and leverage digital tools to educate them on self-service options.
* Assist with custodianship, audits, and other operational tasks.
* Maintain a clean and organized work area, to create a welcoming environment for customers.
* Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma, GED: or equivalent work experience - Required.
* 6+ Months Cash Handling experience - Required.
* 6+ Months Demonstrated customer service experience - Required.
* Excellent customer service skills and a passion for helping others.
* Ability to identify and escalate concerns of risk to appropriate channels.
* Ability to follow directions, policies, and procedures.
* Effective listening and communication skills.
* Comfortable in using digital tools and technology to enhance customer engagement.
* Energetic, organized and able to multi-task in a fast-paced, changing environment.
* Understands the necessity and value of accuracy and attention to detail.
* Computer proficiency and basic math skills.
* Ability to work branch hours, which can include weekends and evenings.
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$30k-47k yearly Auto-Apply 60d+ ago
Travel Customer Service
Kim Luxe Travel
Teller job in Arlington, VA
At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do.
Position Overview
We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning.
Key Responsibilities
Provide excellent customer service via phone, email, and chat.
Assist clients with travel quotes, bookings, payments, and itinerary details.
Answer questions about destinations, accommodations, and travel options.
Communicate professionally with vendors, airlines, and tour operators.
Manage client reservations and resolve any travel-related issues.
Promote travel packages, upgrades, and special deals.
Maintain detailed records of client interactions in the CRM system.
Qualifications
Previous experience in customer service or the travel industry preferred.
Excellent written and verbal communication skills.
Strong attention to detail and problem-solving abilities.
Ability to multitask in a fast-paced, remote environment.
Familiarity with travel booking systems (preferred but not required).
Passion for travel and helping others plan unforgettable trips.
What We Offer
Remote, flexible work schedule.
Performance bonuses and commission opportunities.
Training and professional development in the travel industry.
Access to exclusive travel discounts and perks.
Supportive, team-oriented work culture.
$24k-32k yearly est. 11d ago
Lead Teller
City First Bank of Dc 3.7
Teller job in Washington, DC
WHO WE ARE
City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2024, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.
ROLE SUMMARY
The Lead Teller performs transactions in accordance with the Bank's policies and procedures ensuring adherence to all security, regulatory and compliance standards. Handles complex transaction and responds to escalated client issues; supports the branch sales goals through quality referrals. As directed by the Branch Manager, supports the training and development of new tellers, answers routine questions, and approves transactions within authorized limits.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Accurately performs teller transactions in accordance with bank policy and procedure.
Based on knowledge and skills, this position typically has higher authority limits than a Universal Banker.
Responds to client inquiries on the telephone or in person adhering to customer privacy and confidentiality guidelines.
Provides responsive, quality client services at all times. Follows all established security procedures.
Ensure all transactions comply with bank policies and regulatory requirements.
Monitor teller performance to maintain accuracy and efficiency.
Conduct transaction audits to minimize errors and fraud risks.
Regularly review customer accounts for necessary updates and corrections.
Ensure all account maintenance requests are properly documented and processed.
Verify that customer information aligns with regulatory requirements (e.g., KYC/AML compliance).
Manage branch cash orders and ensure adequate cash levels for daily operations.
Oversee vault transactions, ensuring proper documentation and security protocols.
Perform cash audits and reconcile vault balances with teller drawer totals.
Verify the accuracy of deposited checks and cash to prevent discrepancies.
Ensure end-of-day deposits are properly processed and balanced.
Investigate and resolve any POD discrepancies in a timely manner.
Approve teller transactions that exceed standard limits.
Review large checks and deposits for potential fraud or holds.
Ensure compliance with bank policies and risk mitigation procedures.
Manage and place supply orders for branch operations (e.g., teller receipts, cash straps, deposit slips).
Ensure proper inventory of critical banking materials.
Reg E Claims Review & Approval: Investigate and approve Electronic Fund Transfer (EFT) error claims.
Reg CC Review & Approval: Ensure compliance with check hold policies and availability regulations.
Enforce dual control protocols for high-risk transactions (e.g., vault access, night drop processing).
Maintain security and fraud prevention measures within the branch.
Manage customer access and records for safe deposit boxes.
Ensure compliance with security and dual-control policies.
Perform periodic audits of safe deposit box inventory.
Approves transactions within authorized limits.
Requirements
EDUCATION & EXPERIENCE
Required Education/Experience:
High School Diploma or equivalent
4+ years of cash handling and customer service experience, preferably in a banking environment.
CERTIFICATIONS
None
KNOWLEDGE, SKILLS, AND ABILITIES
Required Knowledge & Skills:
Knowledge of Teller systems (FIS Horizon preferred)
Exhibits professionalism with internal and external customers
Knowledge of deposit products and services
Knowledge of banking regulations, policies, and procedures
Basic knowledge of MS Office products
Effective oral, written, and interpersonal communication skills.
Excellent organizational skills
Salary Description $22 - $23/hr
$22-23 hourly 3d ago
Corporate & Finance, Mid-Level Banking Associate
Hogan Lovells
Teller job in Washington, DC
Hogan Lovells is seeking mid-level associate to join our US banking and loan finance team. Located in the world's key financial hubs, Hogan Lovells' Finance practice operates one of the leading global practices with more than 450 lawyers located in 30 offices. Our multi-jurisdictional teams combine industry experience to provide an integrated service and capability to our clients, which include the world's leading financial institutions and companies. Our US banking and loan finance team is a fully integrated cross-office national practice that represents lenders, private equity sponsors and public and private companies, both domestically and abroad, in all aspects of lending transactions, including acquisition finance and asset-based lending. Associates on the US banking team will have opportunities to work on a highly varied portfolio of transactions for clients on both the borrower and lender side, including lines of credit for public and private companies, syndicated TLA/TLB transactions, direct lending transactions, note purchase agreement private placements, receivables financings, equipment financings and structured financings.
Among other things, ideal candidates will have significant transactional experience in bank financing transactions and related UCC matters, strong interpersonal skills with the ability to interact effectively with sophisticated client teams, a commitment to excellence and a desire to contribute to a friendly and collegial culture within our corporate and finance group and firm as a whole. We have a strong preference for candidates to be located in our New York or Washington DC office but will also consider candidates with at least four years of directly relevant experience for our Denver office.
A resume or CV is a must for our application system. We also encourage you to include a cover letter to tell us why you are interested in this position and a law school transcript (or the equivalent). Candidates for lawyer opportunities in the U.S. must have a law degree from an ABA-accredited law school and be a member of the Bar in the United States.
All search firm submissions should be sent to ***********************************, Attn: Suzanne Hudgens, Lateral Associate Recruitment Manager, National. Submissions must include a resume and law school transcript.
The expected base salary range for this role is $260,000 to $365,000 per year. This range reflects a good-faith estimate of pay at the time of posting; the actual compensation offered may vary depending on factors such as the candidate's qualifications. This position is eligible for additional forms of compensation, which may include annual performance bonuses and discretionary bonuses. Employees in this role are also eligible for benefits offered by the firm, subject to applicable plan terms and conditions, which currently include medical, dental, and vision insurance; a 401(k) retirement plan; and paid time off. Additional benefits may include relocation. Please review this link for more information regarding employee benefits in the United States.
We will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of applicable law, including the San Francisco Fair Chance Ordinance and City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined.
Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law.
Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at LeaveofAbsence_*******************.
$59k-120k yearly est. Auto-Apply 8d ago
Part Time (30 Hours) Associate Banker, Benning Road and 17th Street Branch, Washington, DC
JPMC
Teller job in Washington, DC
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
$59k-120k yearly est. Auto-Apply 60d+ ago
Retail Banker II (Herndon)
TD Bank 4.5
Teller job in Herndon, VA
Hours: 40 Pay Details: $24.75 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
Depth & Scope:
* Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking
* Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk
* Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
* Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
* Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
* Evaluates issues, errors and problems based on practices and existing precedents or procedures and independently resolves customer problems escalating when necessary
* Explains detailed and/or complicated information within the team
* Builds working relationships with customers and related teams
* Requires full proficiency gained through job related training to perform a range of activities
* Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
* Engages in conversations with customers about loan products, facilitates the application intake
* Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Education & Experience:
* HS Diploma or GED required; 2 year degree preferred
* 2+ years of related experience working with customers and/or sales in any capacity
* Teller experience (Preferred)
* Cross trained to take customer transactions upon hire
* Superior Customer Service skills
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Proficient in Microsoft Office
* Ability to provide community services, including, but not limited to, Financial Education classes
* Notary License (Preferred)
Customer Accountabilities:
* Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers
* Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations
* Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time & money
* Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution
* Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately
* Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs
* May act as a point of escalation for Customer questions or concerns
* May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures
* Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
* Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
* Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals
* Acts as a brand champion both internally and externally
* Champions Customer service activities; supporting Customers through challenging times and life events
* Recognizes transaction needs of clients and educates clients on self-service channels including digital options
* Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time
* Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Promotes full suite of products, sales, services and banking capabilities
* Understands and applies operating policies and procedures
* Supports the timely and accurate completion of business processes and procedures
* Escalates non-standard or high-risk transactions/activities as necessary
* Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
* Ensures necessary due diligence to support the accuracy of all customer transactions/activities
* Be knowledgeable of and complies with Bank Code of Conduct
* Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location
* Executes with excellence by adhering to all Risk and Control Policies and Procedures
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
* Participates in personal performance management and development activities
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally
* Utilizes feedback through coaching sessions to demonstrate stronger performance
* Establishes relationships with partner bankers to make effective referrals to them
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
* Collaborates with team members in contributing to the success of the team and organization
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments and code of conduct expectations
OCC Language:
* This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
* Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
* Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
* Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$24.8-34 hourly Auto-Apply 9d ago
Universal Banker
The Freedom Bank of Virginia 4.6
Teller job in Tysons Corner, VA
NO WEEKEND HOURS! The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
* Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
* Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
* Adaptability: Has the ability to learn and adapt quickly to new information and technology
* Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
* Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
* Agility: Able to process information and move quickly through problem resolution
Essential Functions:
* Engaging customers in conversation to understand their banking needs and preferences.
* Processing transactions accurately and efficiently.
* Providing assistance with account service needs.
* Facilitating customer awareness and education of bank services, including digital banking capabilities.
* Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs.
* Employs problem-solving skills and sound judgment and recommends appropriate solutions to resolve customer problems, concerns, requests.
* Performs client transactions such as the accepting of deposits and payments, disbursing of cash, issuing of official checks, preparing of currency transaction reports and placing stop payments.
* Performs all duties associated with opening, maintaining and closing all types of client deposit accounts and assisting with optional account services, including stop payments, wire transfers, check orders and debit card requests.
* Develops and maintains knowledge of bank products and services.
* Participates in sales outreach strategies including outbound calling to achieve individual and team goals for deposit growth and referrals to our business line partners.
* Represents and participates in community events sponsored by the Bank.
* Maintains proficiency in digital channel technology and possesses the ability to educate clients.
* Identifies risk and escalate concerns through proper channels.
* Completes and passes all required BVS classes on time.
* Maintains security of cash drawer.
* Adheres to all bank and regulatory policies and procedures specific to position.
* Performs other duties as assigned.
Requirements
* High School Diploma or equivalent required, Bachelor's degree a plus.
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required.
* Strong interpersonal skills with ability to build relationships.
* Prior experience in handling and being accountable for money is required.
* Excellent customer service skills.
* Strong oral and written communication skills.
* Competence to exercise sound business judgement.
* Proficient computer skills.
* Capability to handle multiple tasks with attention to detail.
* Ability to work independently or as a member of a team.
* Expertise in retail banking, relationship sales, and extensive knowledge of bank products and applicable federal and state laws and regulations.
* High level of client service with the ability to be a self-starter and be comfortable interacting with external clients, centers of influence, and internal partners.
* Must be able to excel in developing strong, trusting relationships and work well under tight deadlines with multiple priorities.
* Excellent written and verbal communication skills, strong attention to detail and follow through.
The average teller in Kingstowne, VA earns between $27,000 and $41,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Kingstowne, VA
$33,000
What are the biggest employers of Tellers in Kingstowne, VA?
The biggest employers of Tellers in Kingstowne, VA are: