Teller II
Teller job in Linthicum, MD
Job Description
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.
Requirements
High school graduate or equivalent. This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The Teller I/II will be responsible for performing assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes.
Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks, and consistently attending to defined priorities within each business day.
NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
Teller II - $20.13/hr to $28.18/hr
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
NGFCU is an Equal Opportunity Employer
Monday through Friday 8:00 am to 5:00 pm
Teller I/II
Teller job in Laurel, MD
$1000 Signing Bonus effective 1/20/2024
Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits.
HOURS FOR POSITION: Monday- Friday 8:30am-5:30pm, Saturday 8:30am-1:30pm, Alternating Saturdays and Wednesdays off for Saturday.
Hiring Range - $17.59/hr - $21.99/hr
Please complete the below link in a separate window for the assessment:
Teller
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SUMMARY OF POSITION:
This position is responsible for providing efficient and accurate processing of teller transactions in compliance with State and Federal regulations and TFCU policies and procedures. The Teller professionally represents the credit union to members in person and delivers exceptional service.
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PRINCIPAL ACCOUNTABILITIES AND FUNCTIONS:
1.Performs transactional duties as a service professional to members with a high degree of accuracy
2.Checks the accuracy of the deposit voucher prior to accepting deposits in the form of cash, checks, or money orders. Ability to correctly “DAMP” checks and recognize foreign items.
3.Processes transactions (cash withdrawals, check cashing, and transfers) after identifying the member or non-member; verifies account ownership, signature and account details
4.Verifies and processes loan payments, transfers and other monetary and non-monetary transactions (e.g., savings bonds, postage stamps, official checks, money orders, VISA gift cards).
5.Maintains a thorough working knowledge of the credit union's teller platform and the various applications (e.g., true checks, etc.) and is able to utilize resources from multiple platforms when processing transactions.
6.Maintains an awareness of security risks in the areas of member identification, confidentiality and overall physical branch security. Assists co-workers and supervisors in branch security to include cash drawer limits, ensuring cash drawers and teller stations are secure, vaults are accessed under dual control, members are clearly visible on camera (removing hats, hoodies, sunglasses, etc). Attends required branch quarterly security training.
7.Completes annual regulatory training such as US Patriot Act, Bank Secrecy Act and Office of Foreign Asset Control training, and is subsequently able to complete Currency Transaction Referrals and Suspicious Activity Referrals.
8.Maintains, and is able to present, an up-to-date and comprehensive knowledge on all credit union products and services that are promoted by Tellers (e.g., Home Banking, Mobile Deposit, Direct Deposit)
9.Presents and explains a basic number of credit union products and services to members, Attend training courses (classroom, online, ambassadorships) to continuously build knowledge of the financial industry and learn more about the credit union's policies and procedures.
10.Guides members to the appropriate staff for specific information and assistance
11.Assists in ATM balancing, managing coin machines, and end of day branch balancing.
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REQUIRED QUALIFICATIONS:
· Refer to Qualifications specific to Teller I, Teller II, and Senior Teller
COMPETENCIES:
•Ability to add, subtract, multiply and divide
•Ability to use teller terminal, adding machine, check writer and money order machine
•Ability to reconcile and balance transaction records
•Ability to provide explanation and instruction in one-on-one situations with members or employees either person or over the phone
•Ability to read and interpret procedure manuals
•Ability to follow detailed written and oral instructions
•Ability to solve problems with many concrete variables in a variety of situations
•Ability to take and follow instructions
•Ability to prioritize tasks and complete daily job assignments
•Ability to work to deadlines
•Ability to arrive at work routinely and promptly
•Ability to respond to common inquiries and complaints
•Ability to get along with colleagues and supervisors
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WORKING CONDITIONS:
WORKING CONDITIONS:
Full Time, Branch Schedule and/or flexible as required by the needs of the branch
Ability to sit, stand and walk for extended periods and demonstrate sufficient dexterity and vision to operate a variety of office equipment.
Ability to lift coin bags up to 50 pounds with or without assistance.
Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate.
This position description is not necessarily all inclusive in terms of work detail
TELLER II
Teller job in Kettering, MD
Under general supervision, but following established policies and procedures, provides a variety of member service functions, such as processing savings account, checking account, and loan transactions; cashing checks, and so forth. Is responsible for providing quality member service, cross-selling the Credit Union's services, and balancing each day's transaction and verifying cash totals; responding to questions and/or providing information upon request from members (internal and external);processing requests/transactions, as appropriate; assisting members and potential members in understanding and utilizing the Credit Union's products and services. This is a full-time position (Monday thru Friday) with regular Saturday hours. The ideal candidate will have the flexibility to work additional hours as needed for training or supporting occasional community events, must consistently uphold the mission, vision, and core values of the Credit
Union, and possess the ability to cope in a team focused, fast-paced sales and service culture.
Duties and Responsibilities:
* Process all transactions for members via a teller terminal, including deposits, withdrawals, account closings, loan payments, cash advances and transfers. Disburses money orders and cashier checks. Balances each day's transactions and verifies cash totals. Completes teller summary sheet. Receives checks and cash for deposit in savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and prints transaction receipts. Cashes checks and disburses money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all checks, bonds, drafts, money orders, savings withdrawals, and so forth to determine their negotiability.
* Ensures branch is adequately staffed and prepared for daily operations.
* Gives prompt, efficient, and accurate service in the processing of all transactions. May place stop payment on checks; provides copies of cancelled checks, etc.
* Promotes Credit Union's services through cross-selling and referring members to appropriate staff.
* Receives loan payments ensuring that payments equal the amount due and all late charges, if applicable, are collected. Enters payments received into the Credit Union's records via on-line terminal.
* Prepares individual daily settlement of Teller cash and other transactions bringing cash drawer and settlement sheets into balance. Locates and corrects discrepancies.
* Conducts branch balancing at the end of each business day; corrects and locates any discrepancies.
* Answers questions concerning services provided by the Credit Union. Performs a variety of account maintenance functions. May type letters and/or other correspondence.
* Scans and encodes checks.
* Responsible for vault cash orders, coin machine maintenance, and ATM processing in the branch.
* Responsible for all negotiable items in the branch (debit cards and stamps included).
* May be required to check and assemble all supplies in the branch; stock/replace forms, brochures, etc. as needed.
* Coordinates with Branch Management daily to discuss any pending issues, concerns, or changes.
* Performs supervision of Tellers daily activities, managing performance, and assisting with training and coaching; working with Branch Management on Teller scheduling.
* Performs other duties as assigned.
Performance Standards:
* Achieves complete grasp of all products, services, and promotions to provide knowledgeable referrals.
* Meets all goals as assigned such as number of referrals, error limits, balancing, etc.
* Perform member service functions efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures.
* Exhibits Credit Union ECO standard of excellence in conduct and interactions with colleagues, current and potential members, and members of the community.
* Actively and enthusiastically participates in the cross selling of various credit union products and services.
Working Conditions:
This is a branch-based, public-facing position requiring regular weekend work and occasional travel within the field of membership. Evening work may be required to achieve efficiency or for occasional trainings. Work activities may require standing, lifting, bending, stooping,
kneeling, reaching, prolonged sitting, and lifting up to 25 pounds.
Requirements
Background Qualifications:
* Requires High School Diploma or equivalent (GED).
* Requires a minimum of two years of teller/member service experience in a credit union.
* Requires basic knowledge of Microsoft Word and Excel.
* Excellent math ability and attention to detail.
Other Necessary Skills, Knowledge, and Abilities:
* Ability to cope with pressure resulting from fast-paced environment, sales and/or service goals, and dealing with impatient, irate members.
* Ability to make sound decisions, takes action, and accepts responsibility for results.
* Ability to act and present themselves appropriately in a professional manner in any situation.
* Ability to operate general office machines and equipment.
* Aptitude and temperament for performing sales activities.
* Strong written, interpersonal and verbal communication skills.
* Ability to function with minimal supervision
Full-Time Customer Service Teller (Tysons Corner)
Teller job in Tysons Corner, VA
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
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We always win as a team.
Innovative
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We find new methods to deliver change and advance technology to the industry.
Passionate
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We are driven to be the best in class.
Currency Exchange International is looking for a Floating Full-Time Teller to join their team at the Tysons Corner Center Branch located in Tysons, VA (occasional floating to the Westfield Montgomery Branch located in Bethesda, MD).
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 32-40 hours per week
Availability needed: Weekday Evenings, Weekends and Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
2 Weeks of paid vacation (accrued in accordance with Company policy and able to use upon commencement of employment)
1 Week of paid sick leave
1 Wellness day paid off
1 Floating holiday paid off
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Short and long-term disability, fully paid by CXI (after 90 days of employment)
Competitive healthcare benefits (after 60 days of employment)
Eligibility to enroll in our 401K Plan, Company match at 5% (after 60 days of employment)
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Auto-ApplyCustomer Service
Teller job in Rockville, MD
Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Requirements:
High School Diploma or equivalent
Ability to pass a drug and background check.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software
Benefits Information:
Eligible for Health Benefit Coverage following 60 days of employment
401k After 1 Year.
1 Week Sick accrued
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
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Teller I - Harford County
Teller job in Forestville, MD
Job Description
SUMMARY: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Daily Teller Duties:
• Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.
• Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.
• Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include:
o Performance expectations;
o Accuracy guidelines;
o Check and transaction authority limits.
• Accurately perform transactions and balance daily activities including:
o Verifying all work after disbursing to member and repeat transaction to member.
o Reviewing transaction data to avoid posting inaccurate transactions.
o Use system in and out cash calculator to record transactions.
o Communicating questions or problems experienced to supervisor in a timely manner.
o Adhering to operational policies and procedures.
• Perform teller and branch settlement activities including:
o Process night deposit transactions in accordance with established procedures.
o Verify cash drawer, organize work and complete appropriate tracking logs.
o Reconcile fee and transaction entries and participate in branch end of day settlement process.
o Assist in ATM settlement.
• Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.
Sales Expectations:
• Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction.
• Meet performance expectations measured outlined in our Teller Performance Standards.
Other:
• Perform other similar or related duties, as directed.
• Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.
ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent.
EXPERIENCE: Minimum six months customer service required; six months of cash handling preferred.
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment.
PHYSICAL DEMANDS:P The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds.
Compensation information: Offers are based on experience and education.
$15.65 - $19.56 per hour
APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster
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APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
Part-Time Teller (25 Hours) Leisureworld Branch
Teller job in Silver Spring, MD
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage!
Position Accountabilities
Provide excellent customer experience
Perform basic customer and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
High school diploma or equivalent required
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Customer Service Teller
Teller job in Lake Ridge, VA
Edit
Auto-ApplyPart Time Teller I
Teller job in Warrenton, VA
Imagine Yourself at Oak View National Bank!
At your community bank, we seek individuals who share our values of quality customer service and commitment to the community. We pride ourselves in employing diverse and dedicated banking professionals who want to provide the highest level of service to our customers.
We Offer:
Competitive compensation and benefits package
Opportunities to grow and advance
People-friendly work culture
Diverse and collaborative team environment
Community-focused mission and values
Essential Teller Functions:
Serves customers at a teller counter or desk, processing a variety of transactions using judgment within narrow limits regarding validity of transactions presented. Refers questionable transactions to the Branch Manager, Assistant Branch Manager, or Head Teller.
Receives commercial and individual checking deposits, verifies cash and endorsements, enters computer data and issues receipts.
Accepts checks for cashing and paying, verifies endorsement, validity, and available funds, enters computer data, and presents payment. Refers to Branch Manager on large or unusual transactions.
Receives savings and club deposits; pays withdrawals after verifying balance and signatures.
Receives mortgage, installment loan, or any other loan payments, checking the date due and assessing late charges when applicable. Refers to Loan Processor as needed.
Complies with provisions of the Bank Secrecy Act. Completes Currency Transaction Report on large cash transactions, and reports same to the Branch Manager. Maintains log on all cash transactions of $3,000 or more.
Greets and assists or refers customers, in person or by phone, with any requested services, problems or concerns, in an efficient and courteous manner.
Under dual control, lists night drop deposits daily; then processes all transactions.
Scans and processes all teller transactions throughout the day as able, and at end of shift; counts coin, and reconciles all totals to system and cash handler totals at end of day. Researches any discrepancies as required.
Strives to steadily increase knowledge of all bank products and services through reading, discussion, training tools, personal use, demonstration, on-the-job training, and self-motivated inquiry.
Performs any other duties that may be assigned by the Branch Manager or other managers; assists co-workers as needed in the spirit of team work.
Job Requirements:
High school diploma or equivalent, plus some business, accounting, and/or cash-handling experience.
Honesty, integrity, confidentiality, and ability to meet and deal with the public in sales and problem- solving situations.
Effective keyboard, computer, calculator, and communication skills.
Good filing procedures and some exposure to balancing accounts/transactions and handling money.
Must always know the customer, or receive and document acceptable current forms of ID, before disbursing funds or disclosing account information.
Willingness, helpfulness, cheerfulness-all the attributes of a good team player.
Physical/Mental Requirements:
May be required to lift/carry up to 25 pounds of coin, computer paper, etc.
May be required to stand, or sit, for extended periods of time.
Must have visual acuity for continuous review of documents, currency, cash items, computer screen, reports, etc.
Must have manual dexterity for keyboarding, calculating, and cash handling.
Must remain calm and pleasant in all contact with customers and co-workers, in person or by phone.
Must be able to concentrate and pay attention to detail for extended periods of time.
Must possess good mathematical reasoning.
Oak View National Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the recruiting process, please note in the application process.
Auto-ApplyPart Time Retail Teller
Teller job in Clinton, MD
Text "2329" to ************** to apply.
Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99
The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What you will do
Facilitate an excellent customer experience, engaging customers by name, in a friendly professional manner.
Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
Knowledge of and ability to provide products and services available through the retail banking branch.
Complete transactions accurately and efficiently, including cash handling.
Comply with all policies and procedures to minimize the risk of fraud.
Qualifications/Requirements
Participate in various retail and bank projects as necessary.
H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Bank s mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.
Physical Demands
Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
Frequently: Sitting, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)
Equal Opportunities and Accommodations Statement
Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.
Salary Disclaimer
The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate s work experience, education/training, key skills, and internal equity.
The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.
#INDRB123
Teller 20 Hours Cascades
Teller job in Sterling, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
21361 Epicerie Plaza - Sterling, Virginia 20164
Posting End Date:
22 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Teller 20 Hours Cascades
Teller job in Sterling, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
21361 Epicerie Plaza - Sterling, Virginia 20164
Posting End Date:
22 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyFull Time Teller, Seabrook, NH
Teller job in Seabrook, MD
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
* Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
* Process transactions, including deposits, withdrawals, and transfers.
* Handle cash and maintain accurate cash drawer balances.
* Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
* Recognize opportunities and cross-sell bank products to deepen customer relationships.
* Engage customers and leverage digital tools to educate them on self-service options.
* Assist with custodianship, audits, and other operational tasks.
* Maintain a clean and organized work area, to create a welcoming environment for customers.
* Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma, GED: or equivalent work experience - Required.
* 6+ Months Cash Handling experience - Required.
* 6+ Months Demonstrated customer service experience - Required.
* Excellent customer service skills and a passion for helping others.
* Ability to identify and escalate concerns of risk to appropriate channels.
* Ability to follow directions, policies, and procedures.
* Effective listening and communication skills.
* Comfortable in using digital tools and technology to enhance customer engagement.
* Energetic, organized and able to multi-task in a fast-paced, changing environment.
* Understands the necessity and value of accuracy and attention to detail.
* Computer proficiency and basic math skills.
* Ability to work branch hours, which can include weekends and evenings.
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$29,250.00 USD
Maximum:
$45,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyTeller
Teller job in Germantown, MD
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Mon- Thurs 9:00AM to 4:00PM, Fri 9:00AM-6:00PM, Rotating Sat 9:00AM to 1:00PM
Essential Duties and Responsibilities:
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
* Perform all other job related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
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LinkedIn
Instagram
YouTube
Customer Service
Teller job in Fairfax, VA
The Ups Store 4985 & 7625 in Fairfax, VA is looking for one customer service to join our 11 person strong team. We are located on 3057 Nutley Street. Our ideal candidate is a self-starter, motivated, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
Retail Banker I (Fairfax City)
Teller job in Fairfax, VA
Hours:
40
Pay Details:
$24.25 - $32.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
Depth & Scope:
Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
Independently resolves customer issues, errors and problems, escalating when necessary
Builds working relationships with customers and explains detailed and/or complicated information.
Requires full proficiency gained through job related training to perform a range of activities
Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
Engages in conversations with customers about loan products, facilitates the application intake
Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Education & Experience:
HS Diploma or GED
1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred.
Teller experience preferred
Must be able to complete teller training upon hire to take customer transactions
Demonstrated ability to engage in customer conversations while educating them on products and services preferred
Demonstrated organization skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise, clear and consistent
Demonstrated ability to schedule and prioritize work
Demonstrated ability to work independently and within deadlines
Sound judgment in decision making and effective problem solving
Proficient in Microsoft Office
Notary License (Preferred)
Customer Accountabilities:
Delivers Legendary experience by helping customers, building relationships, and delivering service and advice
Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations
Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money
Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution
Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately
Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs
May act as a point of escalation for Customer questions or concerns
May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures
Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
Acts as a brand champion both internally and externally
Recognizes transaction needs and educates clients on self-service channels including digital options
Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time
Shareholder Accountabilities:
Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
Participates in the Stores daily operations to ensure alignment with TD's risk framework
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
Ensures necessary due diligence to support the accuracy of all customer transactions/activities
Knowledgeable of and complies with Bank Code of Conduct
Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location
Executes with excellence by adhering to all risk and control policies/procedures
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Participates in personal performance management and development activities
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally
Utilizes feedback through coaching sessions to demonstrate stronger performance
Establishes relationships with partner bankers to make effective referrals to them
Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
Collaborates with team members in contributing to the success of the team and organization
Actively seeks opportunities to improve delivery of work with high attention to quality standards
Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
Positively embraces change
Adheres and participates in TD's Shared Commitments and code of conduct expectations
Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyUniversal Banker
Teller job in Silver Spring, MD
The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
* Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
* With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
* Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients.
* Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
* Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
* Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
* Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
* Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
* Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
* Comply with all department and company policies, procedures and overall security
* Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
* Work closely with other departments as necessary to troubleshoot and resolve customer situations.
* Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
* Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
* May be responsible for branch opening/closing procedures
* Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
* High school diploma or equivalent required, Bachelor's degree a plus
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
* Prior experience in handling and being accountable for money is required
* Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required
* Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
* Excellent verbal and written communications skills in Spanish or additional language a plus.
* Ability to perform basic math calculations is required
* Demonstrates ability to interact confidently with clients is essential
* Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered.
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Products (Word, Excel) required
* Understanding and working knowledge of appropriate core banking system is beneficial
* Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
* Demonstrated professionalism is required
* Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
* Relationship and account management
* Business Development
* Accountability
* Organization and Time Management
* Collaboration
Essential Functions:
* Sitting and standing for extended periods of time.
* Ability to reach over teller counter or desk area to receive customer transaction documents
* Ability to lift and carry up to 20 lbs
* Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
* Ability to converse and exchange information with all levels of staff within organization.
* Ability to observe, perceive, identify, and translate data
* Ability to travel via automobile or public transportation
Company Profile
In Landover, MD, the expected base pay salary range for this role is $42,369-$67,791, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs.
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: Washington DC
Job Segment: Bank, Banking, Banker, Administrative Assistant, Developer, Finance, Administrative, Technology
Full Time Customer Service Clerk
Teller job in Fulton, MD
Full Time Customer Service Clerk(Job Number: 2527161) Full-time Description SUMMARY. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register. Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate.
Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.
CUSTOMER SERVICE
Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance.
Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in the manager-on-duty.
Your full focus are required to be on the customer and processing their order. You are required to:
· Cheerfully invite customers to the customer service area.
· Make eye contact with and smile at every customer.
· Speak to customers in a genuine, clear, and enthusiastic manner.
· Greet every customer and accompanying family members [especially children]. Ask the customer if they found everything they were looking for.
· Tell customer the total of their order.
· Clearly count back change to the customer. Call customer by their name if paying by check or if known.
· Follow proper VIC card procedures. Circle the VIC savings on the receipt and tell customer the amount of their VIC savings.
· Always tell customer “Thank you for shopping with us today!”
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Operate cash register and provide customer service in an accurate and efficient manner. Identify various types of produce and operate register scales (if applicable). Perform register maintenance duties. Maintain security and good cash control. Monitor customer service area security.
Answer incoming calls and directs callers to appropriate personnel by performing the following duties: Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department; Takes and delivers messages when appropriate personnel are unavailable; Answers questions about organization and provides callers with address, directions, and other information.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Perform daily customer service related functions, i.e. voids, refunds, exchanges, check cashing, postage, money orders, money grams, UPS service, copy service, etc. Complete paperwork accurately and maintain proper records.
Perform price checks when requested.
Inform office associates of monetary and supply needs in the customer service area.
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Comply with state and local ABC and tobacco laws and ensure strict enforcement.
Carefully bag groceries efficiently following Company procedures. Cheerfully bag groceries however the customer requests. Carefully place order in shopping cart.
Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.)
Understand the overall Customer Service Department operation.
Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks without showing signs of stress or irritability.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Provide assistance to fellow associates to complete their daily tasks and other duties as assigned.
Keep Our Stores Clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Keep counters and register area clean at all times, garbage emptied, displays well merchandised and neat, etc.
Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Maintain professional behavior per Company policy.
Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform essential job functions throughout scheduled hours.
Qualifications QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.
PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition
Weight
Frequently - near constant work
Up to 25 lbs
Intermittently - up to several times an hour
Up to 50 lbs
Occasionally - up to several times a shift
Up to 75 lbs
The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 25 pounds and reach 6 to 48 inches, intermittently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
COMPETENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Informs management at least 2 hours before shift begins when going to be late or absent from work.
Customer Service - Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of Company EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds Company values.
Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner.
Interpersonal Skills - Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information.
Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
Planning/Organizing - Prioritizes work activities; Uses time efficiently.
Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others.
Harris Teeter reasonably expects to pay between $16.40/hour and $22.50/hour for this role as a newly hired associate. Pay may depend on previous experience and skill sets of the applicant.Primary Location MD-FULTON-STORE 323 - COLUMBIA MD-MAPLE LAWNJob Customer ServiceJob Posting Dec 12, 2025, 5:23:27 PM-Dec 20, 2025, 4:59:00 AM
Auto-ApplyUniversal Banker
Teller job in McLean, VA
Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank s target market area. Rapid consolidation in the Bank s target market has created an opportunity for a community-based commercial bank.
At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.
A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers:
Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.
Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank.
Summary of Job Duties:
While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch.
Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures.
Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services.
Professionally provide timely and accurate responses to client inquiries.
Perform account opening and servicing with confidence and precision.
Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
Support the Branch in all sales, service and community related initiatives.
Candidate will assist with other duties as assigned.
Requirements:
High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred.
Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.
Skills/Knowledge:
A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person.
Working Conditions:
Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations.
Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.
Universal Banker
Teller job in McLean, VA
Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Banks target market area. Rapid consolidation in the Banks target market has created an opportunity for a community-based commercial bank.
At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.
A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Banks strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Banks primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers:
Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.
Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank.
Summary of Job Duties:
* While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch.
* Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures.
* Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services.
* Professionally provide timely and accurate responses to client inquiries.
* Perform account opening and servicing with confidence and precision.
* Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
* Support the Branch in all sales, service and community related initiatives.
* Candidate will assist with other duties as assigned.
Requirements:
High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred.
Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.
Skills/Knowledge:
A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person.
Working Conditions:
Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations.
Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.