Teller
Teller job in Houston, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 10:30am-5:00pm with Rotating Saturdays, 8:30am-1:15pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Auto-ApplyPart Time Teller
Teller job in Rockport, TX
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
* Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
* Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
* Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
* Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
* Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
* Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
* Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
* Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
* Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
* Serve in a dual control role when needed.
* Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
* Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
* Responsible for completing BSA/AML compliance training annually.
* All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Part-Time Teller I
Teller job in Sherman, TX
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part-Time Teller I
SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
* #LI-KG1
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
All Locations:
Sherman-Taylor Street
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Auto-ApplyTeller - (Part Time) Atascocita
Teller job in Humble, TX
7720 FM 1960 Rd E, Humble, TX 77346
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Customer service skills, detail-oriented and multi-tasker.
Physical Requirements: While performing the duties of the job, the employee is regularly required to :
- Position self to move about the work area.
- Reach, grab, sort.
-Communicate in person and via telephone with others.
- Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Teller (Full Time) - Victoria, Navarro
Teller job in Victoria, TX
Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed.
Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
Understanding of Bank operations preferred.
Experience Required:
At least one year of related experience/cash handling preferred.
Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone.
Monday - Friday: 7:10AM - 6:15PM // Saturday: 8:45AM - 1:15PM
40 Hours
Floating Teller/Customer Service Representative
Teller job in Dallas, TX
Under direct supervision, the Floating Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders for various branches in our Dallas Market. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Auto-ApplyTeller
Teller job in Goliad, TX
What The Role Is As a Branch Teller you will provide a differentiated customer experience while performing a variety of financial transactions based on the customers' needs. This position requires a passion for serving customers while performing routine and sometimes complex transactions in a fast-paced environment. You will also be responsible for deepening and expanding customer relationships by educating customers on ways to bank with Cadence Bank.
How You Will Make An Impact
* Provide prompt and courteous customer transactions.
* Strong communication and problem-solving skills to meet customers immediate needs while exploring ways to improve their financial well-being.
* Educate customers on other bank channels including online and mobile banking, interactive (video) tellers and full-service ATMs that provide convenience and value to customers.
* Connect customers' with relevant banking products through needs-based conversations and referrals to other teammates.
* Comfortable in a goal-oriented, team environment with frequent interactions with fellow teammates
* Cash handling and adherence to proper balancing procedures with a high degree of accuracy.
* Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
* Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
* Successful completion of the Teller training program.
* Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
* High school diploma or equivalent required.
* Cash handling experience in a banking or retail environment preferred.
* Service oriented background and experience.
* Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
* Ability to lift up to twenty-five (25) pounds.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Part-Time Teller
Teller job in Lone Star, TX
Part-Time Teller Job Description
Job Title: Part-time Teller
Branch- Lone Star
EEO Job Category: Administrative Support
Reports to: Branch Manager
FLSA Status: Non-exempt
Essential Functions
Accept deposits, verifying cash and endorsements, and issues receipts
Cashes Checks
Cross-sells the Bank's services and products
Processes night drop deposit bags
Accepts loan payments and safe deposit box rental payments
Answers customer inquiries and gives balances
Balances transactions at end of day and verifies cash totals
Assists with online banking inquires
Additional Responsibilities (may include any/all of the following):
Completes logs and forms utilized for Bank Secrecy Act compliance, such a Currency Transactions Reports, suspicious activity reporting forms, monetary instrument sales logs and logs for transactions of $3000 or more.
Completes funds availability hold notices in accordance with Bank and regulatory requirements
Performs other duties as assigned
Required Education, Experience, and Skills
High School diploma or equivalent preferred
Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
Cash handling accuracy.
Ability to operate on-line teller terminal and other standard office equipment such as such as a keyboard and 10 key calculator/ adding machine.
Professional appearance, dress, and attitude
Ability to maintain confidentiality of Bank records and customer transactions
Successful completion of teller training and any other compliance training (including BSA) deemed necessary by the Bank.
Ability to lift up to 25 lbs.
Equipment Used
Computer
Keyboard
Ten-key calculator
Cypress Bank is an equal opportunity employer.
Teller - Bilingual English/Spanish
Teller job in Georgetown, TX
Job DescriptionDescription:
Bilingual Part-Time Teller - Georgetown| Location:501 University Ave, Georgetown, Tx 78626|Schedule: Monday-Friday, 12:00pm-5:45PM and rotating Saturdays: 8:45am-12:15pm| Starting Pay: $18.00/Hour
At Austin Telco Federal Credit Union, we're dedicated to making a positive impact, on our members, our community, and each other. If you're someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.
What you'll do
Provide accurate, courteous, and prompt service to members via phone and in person
Assist members with account inquiries, balances, and general information
Process deposits, withdrawals, payments, cash advances, and other account transactions
Open new accounts for existing members, ensuring full disclosure of products and fees
Balance cash drawer daily and maintain transaction accuracy
Issue teller checks, cashier checks, and other member-requested items
Close accounts following proper procedures and verification
Support branch management and assist with coin counter transactions
Monitor for potential check and identity scams to protect members and the credit union
Complete assigned training sessions and stay current on policies and procedures
What You Bring
High school diploma or equivalent required
6+ months of experience in customer service, cash handling, or banking
Bilingual in Spanish and English (written and verbal)
Strong attention to detail and accuracy in financial transactions
Excellent verbal and written communication skills
Ability to work effectively in a team-oriented, fast-paced environment
Basic proficiency with computers and office software; experience with financial systems a plus
Professional demeanor and a commitment to providing exceptional member service
Ability to maintain confidentiality and adhere to credit union policies and procedures
Willingness to learn and adapt to new systems, procedures, and member needs
A member-first mindset with a warm and professional communication style
What We Offer:
401(k) Retirement Plan with company match, plus a Pension Plan to support your long-term financial goals.
Paid Federal Holidays for all employees-including part-time team members.
Community Engagement Opportunities through credit union-sponsored volunteer initiatives and events.
Additional Requirements:
Good credit standing (verified prior to hire)
Successful background check and drug screening upon offer
Why Austin Telco?
We're more than a credit union, we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements:
Part-Time Teller
Teller job in Wichita Falls, TX
Description:
GENERAL DESCRIPTION:
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Provide excellent customer service at all times.
2. Handle deposits, withdrawals, cashier checks, and credit card advances; this duty is performed daily.
3. Balance and maintain cash drawer.
4. Perform opening and closing procedures as assigned.
5. Perform end of day recap in absence of Head Teller.
6. Close checking and savings accounts as necessary.
7. Process night deposits. This duty is performed daily.
8. Answer the telephone in a courteous manner.
9. Accept loan payments.
10. Stock desk/teller supplies.
11. Process Cash Collections.
12. Process incoming and outgoing collections.
13. Scan and balance daily work.
14. Process savings bonds being cashed in.
15. Fill out CTRs as required.
16. Perform any other duties as assigned.
Requirements:
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc., regular
use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and
databases.
3. Mental awareness, alertness, and adaptability to office work routines.
4. Must possess excellent time management skills and the ability to prioritize work.
5. Must pay attention to detail.
6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to effectively communicate information and respond to questions in person-to-person situations, with customers, the
general public and other employees of the company.
7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using
money and other forms of measurement.
8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for
obtaining cooperation or approval of action or decision.
10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the
organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby
creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the company.
The possibility for error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, customer service and cash handling; plus 3-6 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the VP / Teller Operations at the Main Branch. The VP / Teller Operations reports to the Executive Vice President / Operations, who reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies, or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Teller
Teller job in Irving, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 7:45am-6:15pm with Saturdays, 8:45am-1:15pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Auto-ApplyTeller - Sugar Land
Teller job in Sugar Land, TX
Job Description
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to :
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Part Time Teller I
Teller job in Gainesville, TX
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part Time Teller I
* SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
* #LI-KG1
All Locations:
Gainesville
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Auto-ApplyFloating Teller/Customer Service Representative
Teller job in Austin, TX
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Auto-ApplyTeller (Full Time) - Rockport
Teller job in Rockport, TX
Job Description
External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
Understanding of Bank operations preferred.
Experience Required:
At least one year of related experience/cash handling preferred.
Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Monday - Friday: 7:15AM - 6:30PM (varies) Saturday: 8:45AM - 1:15PM
40 hours
Part-Time Teller
Teller job in Cedar Park, TX
Apply Description
Part-Time Teller - Cedar Park| Location: 511 N. Bell, Cedar Park, Tx 78613|Schedule: Monday-Friday, 11:00am-4:15PM and rotating Saturdays: 8:45am-12:15pm| Starting Pay: $18.00/Hour
At Austin Telco Federal Credit Union, we're dedicated to making a positive impact, on our members, our community, and each other. If you're someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Part-Time Teller position could be your next great opportunity. Come grow with us and make a difference every day.
What you'll do
Provide accurate, courteous, and prompt service to members via phone and in person
Assist members with account inquiries, balances, and general information
Process deposits, withdrawals, payments, cash advances, and other account transactions
Open new accounts for existing members, ensuring full disclosure of products and fees
Balance cash drawer daily and maintain transaction accuracy
Issue teller checks, cashier checks, and other member-requested items
Close accounts following proper procedures and verification
Support branch management and assist with coin counter transactions
Monitor for potential check and identity scams to protect members and the credit union
Complete assigned training sessions and stay current on policies and procedures
What You Bring
High school diploma or equivalent required
6+ months of experience in customer service, cash handling, or banking
Strong attention to detail and accuracy in financial transactions
Excellent verbal and written communication skills
Ability to work effectively in a team-oriented, fast-paced environment
Basic proficiency with computers and office software; experience with financial systems a plus
Professional demeanor and a commitment to providing exceptional member service
Ability to maintain confidentiality and adhere to credit union policies and procedures
Willingness to learn and adapt to new systems, procedures, and member needs
A member-first mindset with a warm and professional communication style
What We Offer:
Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
Community Engagement: Volunteer opportunities and credit union-sponsored events.
Additional Requirements
Good credit standing (verified prior to hire)
Successful background check and drug screening upon offer
Why Austin Telco?
We're a trusted institution where careers blossom. Whether you're returning to the industry or launching a new chapter in finance, you'll find a supportive team and a mission-driven culture that values your growth.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Part-Time Teller
Teller job in Wichita Falls, TX
GENERAL DESCRIPTION:
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Provide excellent customer service at all times.
2. Handle deposits, withdrawals, cashier checks, and credit card advances; this duty is performed daily.
3. Balance and maintain cash drawer.
4. Perform opening and closing procedures as assigned.
5. Perform end of day recap in absence of Head Teller.
6. Close checking and savings accounts as necessary.
7. Process night deposits. This duty is performed daily.
8. Answer the telephone in a courteous manner.
9. Accept loan payments.
10. Stock desk/teller supplies.
11. Process Cash Collections.
12. Process incoming and outgoing collections.
13. Scan and balance daily work.
14. Process savings bonds being cashed in.
15. Fill out CTRs as required.
16. Perform any other duties as assigned.
Requirements
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc., regular
use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and
databases.
3. Mental awareness, alertness, and adaptability to office work routines.
4. Must possess excellent time management skills and the ability to prioritize work.
5. Must pay attention to detail.
6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to effectively communicate information and respond to questions in person-to-person situations, with customers, the
general public and other employees of the company.
7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using
money and other forms of measurement.
8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for
obtaining cooperation or approval of action or decision.
10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the
organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby
creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the company.
The possibility for error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, customer service and cash handling; plus 3-6 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the VP / Teller Operations at the Main Branch. The VP / Teller Operations reports to the Executive Vice President / Operations, who reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies, or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Teller
Teller job in Garland, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 7:00am-6:30pm with Rotating Saturdays, 8:30am-1:30pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Auto-ApplyPart-Time Bilingual Teller (Spanish) - Northwest
Teller job in Houston, TX
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to :
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
9621 W Sam Houston Pkwy N #110, Houston, TX 77064
Part Time Teller I
Teller job in Pottsboro, TX
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part Time Teller I
* SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
* #LI-KG1
All Locations:
Pottsboro
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Auto-Apply