Banking Teller - Hiring Now! - NO WEEKENDS
Colleyville, TX
Type: Temp-to-Perm
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay Range: $16.00-$20.00
Depending on Experience
Why This Role?
Your weekends are yours - no Saturday shifts, no Sunday stress
Competitive pay with growth potential
Great culture!
What You'll Do
Be the friendly face of the bank! You'll handle customer transactions, assist with mortgage payments, and provide top-notch service. Key responsibilities include:
Process deposits, withdrawals, and payments
Verify identity and funds
Maintain cash supplies and follow security guidelines
Assist with safety deposit boxes
Cross-sell banking products
Handle night deposits, mail transactions, and special requests
Issue official checks and money orders
Comply with balancing and BSA policies
What We're Looking For
Experience: Minimum 6 months as a Teller
Strong math and cash-handling skills
Excellent communication and customer service skills
Basic computer proficiency, 10-key by touch, and 25+ WPM typing
Ability to pass criminal background and credit check
Ready to ditch weekend work and join a team that values your time? Apply today and start your next career move!
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$16-20 hourly 3d ago
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Teller
Frost Bank 4.9
Teller job in Dallas, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$28k-31k yearly est. Auto-Apply 20d ago
Part-Time Teller I
First United Bank & Trust Co 4.6
Teller job in Sherman, TX
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part-Time Teller I
SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
* #LI-KG1
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
All Locations:
Sherman-Taylor Street
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
$29k-32k yearly est. Auto-Apply 28d ago
Floating Teller/Customer Service Representative
Primelending 4.4
Teller job in Dallas, TX
Under direct supervision, the Floating Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders for various branches in our Dallas Market. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
$26k-32k yearly est. Auto-Apply 60d+ ago
LIVE (video) Teller- Part Time
Cadence Bank 4.7
Teller job in Grand Prairie, TX
What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position.
This is a Part-Time on Site Position *
How You will Make an Impact
* Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner.
* Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party.
* Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc.
* Takes complete ownership of every interaction whether it requires a call back or extended research.
* Required to complete compliance, training, and all other training offered to ITM Specialists.
* Seeks ways to streamline work processes and continuously improve the ITM experience.
* Represents Cadence Bank in a positive and professional manner.
* Maintains customer and other sensitive information with confidentiality.
* Treats all co-workers and Cadence Bank customers with respect.
Who You Are
* One (1) year cash handling experience preferred.
* Strong customer service background.
* Excels in a fast-paced work environment while maintaining accuracy.
* Exceptional time management skills.
* Comfortable on camera, maintaining a friendly and professional appearance.
* Professional and courteous verbal and written communication skills.
* Ability to remain calm when difficult situations arise.
* Ability to communicate, verbally, through video.
* Experience communicating via virtual technology (Skype, FaceTime, Video Conf.)
* Comfortable being evaluated against performance standards.
* Willingness to take initiative to achieve team goals and model a good work ethic for others.
* Ability to acquire working knowledge of Cadence Bank products and services.
* Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers.
* Able to use good judgment and discretion when handling confidential account information.
* Ability to effectively handle fluctuating work demands.
* High School Diploma or equivalent.
* Regular and reliable attendance
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
$29k-33k yearly est. 21d ago
Teller
City Bank 4.4
Teller job in Forney, TX
The position of Front Line Teller is responsible for performing a variety of lobby and drive thru service transactions for customers in a professional, timely and efficient manner and according to established bank policies and procedures.
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions.
Prepares teller window to be organized and ready to serve customers by regularly scheduled opening times.
Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window.
Attention to detail and excellent communication skills are required.
Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them.
Maintains adequate teller supplies in an organized manner.
Accepts checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all negotiable items to determine their negotiability.
Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
Cashes checks for non-bank customers upon verification of identification and appropriate approval, as required.
Assist in working night depository bags/envelopes, dropped bags as well as handling bank-by-mail deposits.
Issues cashier's checks to customers.
Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily.
Maintains MC/EMV supplies.
Redeems E/EE/I savings bonds for customers only.
Accepts stop payments on ACH items and checks and applies them according to procedure.
Accepts and exchanges foreign currency by working through a corresponding bank.
Completes Monetary Instrument Log information through the Teller system for the purchase of a monetary instrument (cashier's check) with cash starting at $3,000.
Completes Currency Transaction information through the Teller system for cash transactions over at $5,000 or over $10,000.
Prepares wire transfer requests according to procedure.
Balances teller window daily along with each day and will provide a signed teller tape to their supervisor to confirm daily balancing.
Performs opening and closing responsibilities when assigned.
Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses.
Responds to customer account inquiries in a friendly professional manner.
Provides customer with copies of statements.
Verifies incoming cash shipments under dual control if requested.
Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies (may not apply to all locations).
Admits customers identified by signature comparison to the safe deposit vault area. Permits customers access to their individual boxes with the use of the guard key and the customer's key, secures safe deposit box access doors and escorts customers out of the vault area (may not apply to all locations).
Answers phones and e-mails in a friendly and professional manner.
Reviews items scanned into Teller Capture for accuracy.
Knows, understands and can locate all policies and procedures relative to teller operations and customer service functions.
Equal Opportunity Employer/Veterans/Disabled
$28k-32k yearly est. 2d ago
Tellers
Ameristate Bank 4.1
Teller job in Sherman, TX
At AmeriState Bank our bank tellers do more than handle money; they establish and nurture relationships with our valued customers. We're industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. The ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, this person must be trustworthy and precise so that our reputation as a trusted bank is reinforced in the community.
Key Responsibilities:
Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.
Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller.
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile.
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner.
Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities.
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols.
Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed.
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned
Qualifications
Qualifications:
High school diploma or equivalent
Basic math and computer skills
Cash-handling experience
Excellent communication, customer-service, and time-management skills
Ability to pass a background and credit check.
Strong dedication to accuracy and efficiency
Benefits:
Competitive salary with performance-based incentives.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off, holidays, and wellness programs.
Opportunities for professional development and career advancement.
This is a great opportunity to work in a friendly, community-focused environment and make a meaningful impact on our local customers.
AmeriState Bank is an equal opportunity employer and consider all qualified applicants, without regard to race, religion, gender, age, disability, or other protected status.
$25k-30k yearly est. 18d ago
Teller I - Dallas Preston Center
South State Bank
Teller job in Dallas, TX
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks within assigned limits.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
TELLER 1 FUNCTIONS
* 18 months or less experience
* Teller duties
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Work Location: 6044 Sherry Ln. Dallas, Texas 75225
Equal Opportunity Employer, including disabled/veterans.
$26k-32k yearly est. 17d ago
Teller I - Dallas Preston Center
Southstate Bank
Teller job in Dallas, TX
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
Performs the following teller duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks within assigned limits.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
TELLER 1 FUNCTIONS
18 months or less experience
Teller duties
Other duties as assigned
Qualifications, Education, and Certification Requirements
Education: High School diploma or equivalent
Experience: Cash handling, sales, customer service. Previous banking experience preferred.
Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
The SouthState Way New Team Member Orientation
Teller Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned
Additional training may be required dependent upon experience
PHYSICAL DEMANDS
Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Work Location: 6044 Sherry Ln. Dallas, Texas 75225
Equal Opportunity Employer, including disabled/veterans.
$26k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Champion
Goody Goody Liquor
Teller job in Lake Dallas, TX
Goody Goody is a place where people come to enhance their celebrations. We believe that the greatest celebrations start with amazing people! THAT'S YOU!
A DAY IN THE LIFE AT GOODY GOODY as a
Customer Service Champion:
, your job is to create an awesome experience by providing excellent service to customers; assisting with product selection, ringing up sales, bagging and carry out of product, as well as stocking shelves, processing inventory, and assisting in the maintenance of the store's appearance.
Job Duties:
1. Ensure that each Customer receives outstanding service by providing a friendly atmosphere which includes greeting and acknowledging Customers, maintaining outstanding standards, maintaining product knowledge and all other components of customer service.
2. Develop and maintain solid product knowledge in order to best help Customers with selections.
3. Support sales by participating in targeted product promotions and initiatives.
4. Operate a register to ring up and carry out Customer sales.
5. Stocking, inventory maintenance, and store maintenance.
6. Work within all known safety procedures and utilizing good operational, loss prevention and safety judgment at all times.
Job Requirements:
1. Must be minimum 21 years of age.
2. High School Diploma or equivalent.
3. Ability to read, count and write and communicate accurately in English.
4. Basic understanding of sales principles and customer service practices.
5. Solid communication skills and willingness to work well with Supervisor and Co-Workers in a team environment.
6. Ability to accurately and quickly process information through POS system.
7. Willingness to work a flexible schedule to include a combination of mornings, evenings, weekends and holidays.
Physical Requirements:
Must be able to stand for the duration of the shift (up to 8hours).
Must be able to stoop, bend, grasp, and perform repetitive motions.
Must be able to lift up to 50 pounds without assistance.
Must be able to move large quantities of merchandise with carts, dollies, hand trucks, and other moving equipment.
Some walking and stair climbing may be required.
We are an equal opportunity employer. We do not make employment decisions based on an individuals race, color, religion, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy or any other legally protected status and we comply with all laws concerning non-discriminatory employment practices.
Work schedule
8 hour shift
Weekend availability
Holidays
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Referral program
Paid training
$26k-32k yearly est. 60d+ ago
Coord, Customer Service
Smurfit Westrock
Teller job in Mesquite, TX
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Opportunity summary: As a Customer Service Representative (CSR), you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will receive and process routine customer orders, inquiries, and/or customer issues related to orders. You will also be responsible for maintaining the ongoing relationship with multiple customers and sales staff utilizing knowledge of products, logistics, production planning, and inventory management. You will be part of an Alpha plant within the WestRock operation. How you will impact WestRock Represent WestRock values and deliver excellent service through each interaction Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact Run customized reports and share data with customers Provide pricing, inventory availability and production schedule information to customers Track order activity and alert appropriate staff of any potential delivery problems Partner with Quality Manager to resolve routine customer issues Suggest alternative products or services to meet customer needs when appropriate Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction Track warehouse inventories and update customers on order status Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution What you need to succeed: High School diploma or G.E.D. Must have 3+ years of customer service-related work experience Previous experience in manufacturing industry is preferred Demonstrate a customer-oriented mindset and ability to operate with customers' best interests in mind Strong written and verbal communication skills to understand requests and problems, inform on status, and negotiate solutions Ability to simplify and solve simple to complex issues with focus on root cause and quick solution development Demonstrate collaboration and teaming skills across functions to resolve issues and achieve organizational goal
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
$26k-32k yearly est. 2d ago
Teller
Frost (Cullen/Frost Bankers
Teller job in Irving, TX
It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello.
What you'll do:
* Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
* Perform daily credit and debit transactions in compliance with established bank policies and procedures
* Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
* Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
* Manage risk while actively practicing loss prevention
* Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
* Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
* Required Availability: Monday-Friday, 7:45am-6:15pm with Rotating Saturdays, 8:45am-1:15pm
Additional Preferred Skills:
* Excellent written and verbal communication skills
* Next-level customer service skills
* Proficiency in Microsoft applications
* Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) matching
* Generous holiday and paid time off schedule
* Tuition reimbursement
* Extensive health and wellness programs, including our Employee Assistance Program
* Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$26k-32k yearly est. Auto-Apply 3d ago
Personal Teller Consultant- Fort Worth
Eecu
Teller job in Fort Worth, TX
Exciting Career Opportunity:
Join Us as a Personal Teller Consultant!
Ready to combine top-notch member service with cutting-edge technology? EECU is looking for a tech-savvy, people-loving Personal Teller Consultant to be the friendly face and helpful guide behind our banking experience!
In this exciting and fast-paced role, you'll engage with members through multiple digital channels-from video and chat to text and online account openings, alongside Personal Teller Machines (PTMs). Most of your day will be on video, so being professional, comfortable, and personable on camera is a must!
Key Responsibilities:
🔹 Perform teller transactions via Personal Teller Machines with a smile-yes, even on camera!
🔹 Seamlessly transition between chat, text, video, and online member support
🔹 Open accounts online, back up mail tellers, and handle back-office processing
🔹 Deliver warm, professional, and responsive service through every channel
🔹 Build genuine rapport while identifying needs and offering tailored financial solutions
🔹 Proactively sell, initiate and support marketing initiatives that make a difference
Why You'll Love It:
✅ You'll be the face of innovation in modern banking
✅ You get to connect with people while using tech that makes banking easier and better
If you're passionate about helping others and love a multi-channel environment-we want to meet you!
Apply today and be the future of member service at EECU!
Candidates possess the following knowledge and experience:
· Minimum one to two years in a high-quality customer service experience
· Six months financial institution/call center experience
· 6 months teller experience
· Must be comfortable being on video throughout the day to assist members
· Must be able to handle multiple channels at once
· Customer service skills
· Professional written and oral communication skills
· Organization and time management
· Places a sense of urgency in responding to members
· Must be able to work between our extended hours Monday-Friday 7:45am-6:30pm and Saturdays 8:45am-2:15pm. May have extended hours for special events.
· Bilingual a plus
Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief. Required to attend initial and ongoing annual Bank Secrecy Act training.
Why Join EECU?
-Competitive hourly pay + monthly incentives
-Engaging, fast-paced environment
-Opportunities to develop and grow your career
-Be part of a team dedicated to excellence in service
For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members
A Better Way of Banking
. Today, EECU is one of the largest credit unions in Texas with over $4 billion in USD assets and serves over 297,000 members through 21 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the
Fort Worth Business Press Corporate Philanthropy Award
for employee volunteerism, named
Best Bank/Credit Union
by the Fort Worth Star Telegram's readers, and became the 1st credit union in Fort Worth to become
Blue Zones certified
for promoting employee well-being.
EECU is an EOE/Vets/Disabled Employer.
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran's status or on the basis of disability.
For more information on our organization and our best in class benefits please visit EECU Careers at *********************
Full-time position. Monday-Friday 7:45am-6:30pm, Saturday 8:45am-2:15pm. Possible extended hours for special events.
$26k-32k yearly est. Auto-Apply 23d ago
Credit Union Teller
Unity One Credit Union 3.7
Teller job in Fort Worth, TX
Full-time, Part-time Description
Full-time and also Part-time Tellers needed for local Fort Worth, TX Credit Union that was Certified a Great Place to Work in September 2019.
A minimum of one year of cash handling experience is required. Stellar customer service and strong communication skills are a must. Qualified candidate will be able to efficiently process and accurately perform financial transactions requested by members and answer inquiries related to their accounts and the Credit Union's services in a pleasant, friendly, and professional manner.
In addition, qualified candidate will have good attention to detail, possess the ability to follow strict procedures and policies. Sales experience is a plus.
Willingly provides backup for or assists other personnel, as necessary to keep work current, meet deadlines, or spread the workload equitably. In other words, be a team player!
Each employee is required to volunteer a minimum of 10 paid hours per year for Credit Union sponsored community service projects.
We observe 11 paid holidays and following the appropriate waiting periods, provide an extensive and quite robust benefits package including: major medical, dental, vision, life insurance, AD&D, short and long term disability, 401(k) match, FSA, EAP, sick and vacation time, fun at work days and support community outreach like none other!
Job Type: Full-time
Job Type: Full-time
Pay: $12.00 - 14.00 per hour DOE
COVID-19 considerations:
To keep our employees safe, we have installed Plexiglas barriers, we provide face masks, hand sanitizer and enforce strict physical distancing protocols. All members are documented should contact tracing become necessary.
Requirements
Cash handling skills
Strong Customer Service skills
Strong attention to detail
Positive attitude
Ability to work face to face with the public
Dependable transportation
$12-14 hourly 60d+ ago
ITM Teller - Part Time
Legend Bank 3.8
Teller job in North Richland Hills, TX
Provides teller services in an interactive teller environment to include processing transactions such as deposits, withdrawals, and cashing checks. Utilizes knowledge and judgment to assure the validity of transactions processed. Must provide sincere, responsive customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets customers and non-customers as they start a session. Accepts and verifies customer deposits; and processes loan payments. Cashes checks and processes less cash transactions within their authorized limit; obtains supervisor's approval to process transactions which exceed their authorized limits. Follows procedures to avoid fraud (verify identification, mark up account, etc).
Safeguards and balances drawer to $0.00 outage each day. Completes end of the day balancing procedures as applicable.
Meets or exceeds all goals determined by retail management to include referrals, balancing, attendance and others as applicable.
Follows compliance procedures of reporting applicable transactions such as CTRs, SARs, Regulation CC holds, and internal audit procedures.
Provides a consistent level of customer service in accordance with the standards determined by branch management and regulated by retail mystery shops. Professional image and behavior is essential at all times since all interaction is through the video teller.
Maintains the security and confidentiality of pertinent information and records.
Demonstrates flexibility in responding to additional duties, projects, or schedule changes as assigned or directed.
Assist with customer maintenance requests, debit card questions, check reorders, etc.
Additional duties as required.
Qualifications
EDUCATION: High school education or equivalent required.
LICENSES OR CERTIFICATIONS REQUIRED: None
RELATED WORK EXPERIENCE: Six (6) months to one (1) year teller experience preferred.
$29k-33k yearly est. 11d ago
Teller
Frost Bank 4.9
Teller job in Irving, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 7:45am-6:15pm with Rotating Saturdays, 8:45am-1:15pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$28k-31k yearly est. Auto-Apply 2d ago
Teller/Customer Service Representative
Primelending 4.4
Teller job in Frisco, TX
Under direct supervision, the Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
$27k-32k yearly est. Auto-Apply 32d ago
Teller II - Celina, Texas
South State Bank
Teller job in Celina, TX
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
A Teller II has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks within assigned limits.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
TELLER II FUNCTIONS
* More than 18 months experience
* Demonstrated expertise in the Teller I job function and demonstrates willingness and ability to perform the duties of the Teller II position
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Equal Opportunity Employer, including disabled/veterans.
$26k-32k yearly est. 43d ago
Teller
Frost (Cullen/Frost Bankers
Teller job in Grand Prairie, TX
It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello.
What you'll do:
* Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
* Perform daily credit and debit transactions in compliance with established bank policies and procedures
* Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
* Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
* Manage risk while actively practicing loss prevention
* Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
* Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
* Required Availability: Monday-Friday, 1:00pm-6:15pm with Rotating Saturdays, 8:45am-1:15pm
Additional Preferred Skills:
* Excellent written and verbal communication skills
* Next-level customer service skills
* Proficiency in Microsoft applications
* Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) matching
* Generous holiday and paid time off schedule
* Tuition reimbursement
* Extensive health and wellness programs, including our Employee Assistance Program
* Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
#LI-DW1
$26k-32k yearly est. Auto-Apply 8d ago
Teller II - Prosper, Texas
Southstate Bank
Teller job in Prosper, TX
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
A Teller II has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
Performs the following teller duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks within assigned limits.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
TELLER II FUNCTIONS
More than 18 months experience
Demonstrated expertise in the Teller I job function and demonstrates willingness and ability to perform the duties of the Teller II position
Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
Other duties as assigned
Qualifications, Education, and Certification Requirements
Education: High School diploma or equivalent
Experience: Cash handling, sales, customer service. Previous banking experience preferred.
Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
The SouthState Way New Team Member Orientation
Teller Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned
Additional training may be required dependent upon experience
PHYSICAL DEMANDS
Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Work Location: 900 N. Preston Rd. Prosper, Texas 75078
Equal Opportunity Employer, including disabled/veterans.
The average teller in Richardson, TX earns between $23,000 and $35,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Richardson, TX
$29,000
What are the biggest employers of Tellers in Richardson, TX?
The biggest employers of Tellers in Richardson, TX are: