Customer Experience Specialist
Chicago, IL jobs
The Customer Experience Specialist for The Chicago Housing Authority Contact Center will be responsible for assisting our customers and clients in the Client Center via in person, telephonic, and digital communication. The ideal candidate will have a passion for assisting residents of Chicago with securing and maintaining affordable housing. As a Customer Experience Specialist for The Chicago Housing Authority, you will serve as a liaison between our customers and our internal departments, ensuring that each customer and client is assisted in a prompt and professional manner.
DUTIES AND RESPONSIBILITIES
Assist customers and clients in a prompt, professional, and empathetic manner via in-person, telephonic, and digital communication.
Maintain accuracy, quality, and empathy while working in a fast-paced environment.
Assess customers' needs and provide prompt feedback and resolution.
Document each interaction with accuracy to ensure proper records are kept and maintained.
Aide customers with navigating our online portals and applications via verbal direction and/or physical assistance.
Collaborate with internal teams to address and resolve resident concerns, escalating issues as needed.
Create, update, and analyze reports and dashboards to influence data driven decision making.
Work with team and management to ensure department goals are consistently met.
Meet and exceed individual daily, weekly, and monthly productivity goals aligned with your role.
Provide each customer with an empathetic and patient experience consistent with The Chicago Housing Authority mission.
Work closely with management to identify areas for improvement in customer experience and suggest solutions.
Other duties as assigned by supervisor or designee.
EDUCATION AND ADDITIONAL REQUIREMENTS:
This position requires a minimum of a bachelor's degree and at least two (2) years of call center experience, or the equivalent combination of education and a minimum of three (3) years of experience in a related field. Candidate will have empathy and patience in dealing with diverse backgrounds and varying needs. Strong verbal and written communication skills with the ability to convey information clearly and concisely. The ability to think outside the box and problem solve for first call resolution. Strong organizational skills and attention to detail. The ability to work independently and collaboratively in a team environment. Strong interpersonal skills and the ability to handle challenging situations with professionalism. Proven experience in customer service; public housing or social services preferred. The candidate will have active listening skills with the desire to deescalate situations with reason and empathy and the ability to be flexible and adjust to meet the business needs. Experience managing and updating customer information within a CRM system to ensure accurate and current data is required; Yardi and/or Salesforce strongly preferred. This position requires intermediate level proficiency with Microsoft Office Suite (e.g., Word, Power Point and Excel) and the ability to create and maintain Excel databases for efficient data organization.
This is a union position.
BENEFITS AT-A-GLANCE
Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA's established policies and procedures.
"Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.”
Salary Range: $60,000 - $65,000
Grade: 62U
FLSA: Non-Exempt
Union: Yes
Auto-ApplyProgram Coordinator
Itasca, IL jobs
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Program Coordinator to join us in our mission to save lives and prevent injuries.
Position Highlights:
The Program Coordinator supports the Our Driving Concern (ODC) employer traffic safety program, a grant-funded initiative in Texas. This role ensures compliance with state grant requirements through accurate monthly claims and budget monitoring, while also coordinating program activities that deliver training and resources to employers. The position requires strong attention to detail, comfort with financial data, and the ability to balance multiple priorities in a fast-paced, remote team environment.
What You'll Do:
Prepare and submit monthly grant claims and supporting documentation in coordination with NSC accounting staff, ensuring accuracy and compliance with TxDOT requirements.
Monitor program budgets and expenses, assist with forecasting and reforecasting, and support the preparation of annual grant applications.
Collect, analyze, and interpret program data to support reporting, evaluation of outcomes, and compliance with grant requirements.
Develop, edit, and maintain program materials, communications, and standard operating procedures.
Support program communications by preparing newsletters, social media content, and other outreach materials; track and analyze engagement metrics to meet grant match requirements through earned media.
Serve as liaison with employers, trainers, state highway safety partners, and NSC shared services to ensure smooth program delivery.
Provide project support for special initiatives such as safety campaigns, surveys, and recognition programs.
Assist with subcontractor agreements, purchase orders, invoices, and related documentation.
Provide administrative support such as scheduling meetings, preparing agendas, and maintaining accurate records.
Maintain flexibility to support additional states and program needs as assigned.
We're Looking for Someone with:
Bachelor's degree or equivalent experience.
Strong organizational and project management skills with a high degree of accuracy and attention to detail.
Demonstrated ability to manage financial details and reconcile data across multiple sources.
Proficiency with Microsoft Office Suite; strong Excel skills.
Comfort using remote collaboration tools such as Teams and Zoom.
Strong written and verbal communication skills for both internal and external audiences.
Ability to work independently while contributing effectively as part of a remote team.
Experience with government or grant-funded programs preferred.
5% Travel.
This is a remote position.
The hourly rate is $20 to $24/hr
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!"
NSC is an equal opportunity employer.
Auto-ApplySITE TECHNICIAN II (UMP)
Oakwood, IL jobs
Class Title: SITE TECHNICIAN II - 41132 Skill Option: UMP Certificate Bilingual Option: None Salary: Anticipated Starting Salary $4,586 monthly; Full Range $4,586 - $6,228 monthly
Job Type: Salaried
Category: Full Time
County: Vermilion
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: N/A
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Natural Resources is seeking to hire a Site Technician 2 at at Middle Fork and Kickapoo for the Office of Land Management. This position will operate electro welder, tree spade, stump cutter and platform lift, operate heavy equipment such as trucks and trailers at 26,000 lbs or over with Air Brakes requiring Class A CDL license, perform maintenance on signs, vehicles, equipment, site grounds, clean and disinfect restrooms and perform repairs on roofs, buildings and shelters. Middle Fork State Fish and Wildlife Area is comprised of three elements: river flood plain, upland forest and upland fields. With its breathtaking natural beauty and unlimited opportunities for outdoor recreation Middle Fork State Fish and Wildlife area is sure to delight visitors of all ages. We welcome interested applicants who would like to be part of this team to apply today.
Essential Functions
* Under direct supervision, performs semi-skilled and routine maintenance, repair and program support tasks at Middle Fork and Kickapoo.
* Performs semi-skilled duties in the maintenance and operation of the site.
* Inspects public use areas to determine if public health and safety hazards exist and reports findings to supervisor.
* Participates in the maintenance of site grounds, facilities and equipment.
* Performs routine tasks related to the outdoor recreation programs.
* Seasonally functions as lead worker for seasonal staff, public service workers and volunteers participating in maintenance and renovation projects.
* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
* Requires education and experience equivalent to high school graduation and two years maintenance or farming experience preferably associated with the building trades and/or the operation of heavy equipment and machinery.
* Requires valid Class A Commercial driver's license with Air Brake designation.
Preferred Qualifications
* Working knowledge of tools and equipment used in the trades and/or operation of heavy equipment or farm machinery and implements and/or warehousing.
* Two (2) years of experience following written and oral instructions.
* One (1) year of experience informing visitors of site facilities, programs, rules, and regulations.
* One (1) year of experience in outdoor recreation.
* One (1) year of experience in groundskeeping.
Conditions of Employment
Applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations to applicants and employees with disabilities.
* Requires completion of a background check and self-disclosure of criminal history.
* Requires valid Class A Commercial driver's license with Air Brake designation.
* Requires ability to obtain pesticide applicator's license within 6 months of employment.
* Requires ability to withstand exposure to the elements on a year-round basis.
* Requires physical ability to operate and maintain tools, equipment, and materials utilized in the maintenance, repair, and care of site resources, buildings, and grounds.
* Requires ability to lift, carry, and transport loads exceeding sixty pounds.
* Requires ability to walk over rough and broken terrain.
* Ability to obtain and maintain First Aid/CPR certification.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency and Division Statement
DNR Agency Statement
Charged with preserving, protecting, and promoting Illinois' natural resources, the Illinois Department of Natural Resources (IDNR) employees oversee water, wildlife, wetlands and oil wells, parks, historic sites - and everything in between. Employment opportunities vary greatly, often providing employees the chance to work indoors and out in a dynamic yet relaxed environment. Working for the State of Illinois, IDNR employees receive excellent benefits, including health, vision and dental insurance; a retirement plan and deferred compensation options; state holidays and other time off; as well as pre-tax benefit programs; flexible/remote work schedules may be available for certain positions.
Office of Land Management
The Office of Land Management (OLM) oversees nearly 400 individual parcels of land and institutes a wide variety of programs and activities advocating outdoor recreation through sustainable use, conservation, and preservation. The Historic Sites Division of the Office of Land Management oversees 57 Historic Sites, Monuments, and Memorials. OLM facilitates activities from small group interpretive programming at Historical Sites, to hiking, hunting, fishing, boating, and camping.
Work Hours: Mon. - Fri. 7:00AM - 3:00PM. Nov. - Mar.; Wed. - Sun. 7:00AM - 3:00PM, April - Oct.
Headquarter Location: Middle Fork Fish & Wildlife Area, 9383 E 2400 North Road, Collison, IL 61831
Work County: Vermilion
Agency Contact: Vicky Fowler
Email: *************************
Phone #: ************
Posting Group: Environmental & Natural Resources
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
* ******************************
* ***************************
Nearest Major Market: Champaign
Easy ApplyDirector, Development Operations
Chicago, IL jobs
The Director of Development Operations is a key, strategic leadership role in CHA's Development Department. This person is responsible for ensuring Department operations are effective, efficient and continuously improving with the goal of adding further capacity to grow CHA's affordable housing development pipeline. In collaboration with department leadership, the Director oversees implementation of the Development Department's budget, affordable housing development project financial operations, procurement and contract management, design and construction monitoring, and data management and reporting functions. Key responsibilities include preparing, tracking and monitoring the Department's capital plan and administrative budgets, ensuring CHA-funded construction projects are progressing on-schedule, on-budget and per agreed-upon standards, ensuring design reviews for large-scale housing development proposals meet regulatory standards, and supporting continuous process improvement to meet department and agency-wide targets. This person will collaborate with internal departments to ensure that procurements are timely and effective, vendor billing is correct, vendor payments are made in a timely manner, and Department operations run smoothly. This person will also actively participate in the Development leadership group to improve coordination, systems and processes.
DUTIES AND RESPONSIBILITIES
Direct and manage the team responsible for annual budget preparation, monitoring and tracking.
Guide and coordinate with Department and agency leadership on developing, implementing and managing CHA's 5-Year Capital Plan budget.
Direct and manage the team responsible for reviewing design and monitoring construction of third-party and CHA self-and co-developed housing developments.
Oversee CHA's mixed-finance construction draw reviews and change orders from initial closing through permanent loan conversion including all aspects of CHA draw and change order review and approval, and required resolution of construction related issues.
Direct and manage the team responsible for Departmental third-party procurement and contracting of real estate due diligence services and oversee the Department's buying plan.
Work collaboratively with CHA Legal and Procurement teams to coordinate procurement and contracting efforts for the Department.
Develop, plan, implement and/or support cross-departmental collaborative process improvement projects such as process mapping, Department data management, analysis of closed development loans performance and reporting, and other special projects.
Manage the Department's Annual Moving to Work (MTW) Plan reporting requirements, and other regular statutory internal and external reports, and ad-hoc data reporting requirements as needed.
Provide operational and financial compliance support for CHA affiliate entities, collaborating with other Departments as needed.
Support data and information management to ensure compliance with all third-party funding requirements, including ensuring that compliance obligations are being fulfilled and reporting requirements are being met.
Represents the Department on current and future agency-wide enterprise system working groups to ensure Development's technical requirements are reflected in agency systems.
Provide support for CHA affiliates, working with other departments to ensure operational and financial compliance.
Perform other duties as assigned, consistent with the roles goals and objectives.
QUALIFICATIONS
Bachelor's degree in Finance, Economics or Public Administration, Engineering, Construction Management, Management, Architecture, other related fields or similar experience required. Advanced degree preferred. 7+ years experience of relevant government funding, real estate, development, not-for-profit or other applicable operations required. 3+ years of increasingly responsible management positions required. Knowledge and experience in government and/or real estate operations is instrumental. Demonstrated experience developing and executing strategic plans and programs, developing and managing budgets and producing quality deliverables within stated timeframes. Ability to understand and improve complex systems. Excellent communication skills, including strong written, verbal and presentation skills. Ability to prioritize and manage work against critical project timelines in a fast-paced environment. Ability to provide staff support and direction, solve a diverse range of project and systems issues, and meet real deadlines. Strategic thinker who has an eye for detail, is organized, and can manage multiple programs simultaneously. Demonstrated proficiency in facilitating teams and diverse groups. Strong process improvement experience and demonstrated advance planning and problem-solving capabilities. High level analytical skills required. Experience with project management software and systems strongly preferred. Computer proficiency required: Microsoft Word, Excel, PowerPoint and Outlook skills. Ability to maintain confidentiality of privileged information. A wide degree of creativity and latitude is expected.
BENEFITS AT-A-GLANCE
Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA's established policies and procedures.
"Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.”
Salary Range: $125,000 - $130,000
Grade: S10
FLSA: Exempt
Union: None
Auto-ApplyQuantitative Researcher (Education & Employment)
Chicago, IL jobs
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Learn more about our benefits here: ********************************************************************* .
We are looking for a quantitative researcher to join our division to support rigorous, data-driven, evidence-building activities. Our researchers support ongoing project teams in the planning and execution of projects for clients such as: The U.S. Departments of Education and Labor, Social Security Administration, the Bill and Melinda Gates Foundation, the Robert Wood Johnson Foundation, and numerous state and local agencies.
Mathematica is seeking a researcher with specific expertise in quantitative research methods, causal inference, and social policy research, who will conduct studies and support program improvement and evaluation in the areas of employment, education, and disability.
The following projects illustrate the type of work we currently have under way.
+ Designing a quasi-experimental analysis to estimate the returns to postsecondary credentials relative to a high school diploma and examine variation across institution type and programs.
+ Applying rigorous analytic methods to assess the effectiveness of linked, employment-focused reentry services delivered to individuals pre- and post-release from the criminal justice system
+ Implementing randomized controlled trials to identify the impacts of return-to-work services for people with injuries and illnesses, and examining the factors that contribute to program effectiveness
+ Conducting a descriptive study of a student loan program to understand how borrowing and repayment distress have responded to policy changes over time, and designing and assessing the feasibility of potential impact studies
+ Examining participation and outcomes in a scholarship program for apprentices with financial need in eligible construction and industrial programs in Wisconsin.
+ Helping states and school districts build capacity to use data and strengthen support for educators and students
+ Conducting systematic reviews and meta-analyses to determine the effectiveness of interventions, programs, policies, and practices across a range of populations and policy areas
Depending on projects and interests, duties might include:
+ Participating in evaluation activities such as developing rigorous study designs, analyzing quantitative data from surveys and administrative sources, reviewing and synthesizing existing evidence, applying innovative methods such as machine-learning techniques, contributing to briefs and reports, and developing data visualizations to enhance the accessibility of findings.
+ Helping program administrators and policymakers make decisions by cleaning, organizing, analyzing, and presenting large amounts of data
+ Assessing the strength of study designs and summarizing large and diverse sets of existing research through systematic reviews and meta-analyses
+ Guiding program staff and policymakers in the use of evidence to make decisions about program selection and adaptation
+ Collaborating with state and local organizations through conducting evaluations or refining their programs
+ Presenting findings and disseminating information to policy, practitioner, and researcher audiences.
**Position Requirements:**
+ Ph.D. in economics, public policy, sociology, education, statistics, data science/data analytics, or a related field. In lieu of a PhD, a Masters' degree with coursework in causal inference and demonstrated experience applying it to research will be considered equivalent.
+ Strong quantitative analytical skills, including training in causal inference methodologies
+ Experience working with programming languages such as R, Python, or STATA
+ Excellent written and oral communication skills, including an ability to translate complex research methods and findings for a practitioner and policy audience
+ Ability to work well in teams
Of interest: experience working at a human services program or agency, school district, state or federal government, or foundations; flexibility for a start date in early 2026.
This position offers an anticipated annual base salary range of $100,000 - $135,000. This position is eligible for an annual bonus opportunity based on individual and company performance.
Application Instructions:
+ Please submit a cover letter, resume, and a relevant work or writing sample. Letters of recommendation will be requested only for candidates who advance to the final stage of interviews. We will consider applications on a rolling basis and encourage you to apply early.
+ **If you are a current Mathematica employee** , please use the internal "job openings" portal, be sure to apply with your Mathematica email address, and contact your HR Business Partner after you have submitted your application.
+ **If you are a former Mathematica employee** , please select "employee referral" when prompted to identify how you heard about this opening. In the free-form field, please state that you are a former Mathematica employee.
We encourage applications from candidates who are interested in working in the below locations, but this position is also available to candidates who wish to work remotely from a different location.
Available Locations: Washington, DC; Princeton, NJ; Chicago, IL; Cambridge, MA; Ann Arbor, MI; Remote
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At Mathematica, we understand the importance of building relationships with colleagues. If you're not located near one of our offices but would like opportunities to meet up with co-workers, we offer coworking spaces where available. Ask your Talent Acquisition partner for more information about this opportunity and whether it's an option in your area.
Any offer of employment will be contingent upon passing a background check. Various federal agencies with whom we contract require that staff successfully undergo security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Additionally, if you participate in/complete the application process and are denied, Mathematica may choose to terminate your employment.
Although Mathematica does not require vaccination from COVID-19 as a condition of employment, various projects or agencies may require documentation of vaccination (or an approved exception/accommodation).
We take pride in our employees and in their commitment to excellence. We encourage staff to collaborate in developing creative solutions to difficult problems and to share the responsibility and enjoyment of carrying out complex projects. This collegial spirit has helped us earn our reputation for innovative and high quality work.
Supervisor, Health Insurance
Chicago, IL jobs
Department: Health Insurance
Reports To: Senior Manager, Benefits
FLSA Status: FT
Last Updated: 2/1/2024
General Description:
Under the direct supervision of the Senior Manager, Benefits, the Supervisor, Health Insurance, is responsible for supervising the health insurance analysts and benefits business analyst in their daily tasks, collaborating with various departments, and facilitating the accurate enrollment and payment of rebates for CTPF members. The Supervisor, Health Insurance, takes a lead role in training, coaching, and developing other members of the Health Insurance team in enrollment processing, ensures timely benefit processing, and reports on established service level agreements.
Core Competencies
The Supervisor, Health Insurance, must demonstrate the following core competencies which relate generally to training and mentoring the team to solicit efficient and accurate processing. The Supervisor will also work to increase collaboration within the team and with other departments:
Expertise in health insurance benefits
Technical credibility
Flexibility
Problem solving/decisiveness
Collaboration
Team building
Conflict management
Financial acumen
Leveraging diversity
Creativity and innovation
Developing others
Accountability
Primary Responsibilities
Oversees the health insurance analysts and business analyst in their daily job responsibilities by training, goal setting, ensuring accurate benefit processing, and monitoring progress, including but not limited to application review, termination/eligibility analysis, correspondence to members, processing, and peer review of benefits, answering questions, and troubleshooting.
Collaborates with the Senior Manager, Benefits, in hiring, supervising, motivating, and evaluating Health Insurance department staff, strategic initiative planning focused on improving efficiency and providing KPI statistics.
Manages all aspects of benefits processing, including, but not limited to, workflow assignment, enrollment (annual and ongoing), rebate calculations, benefit review and reporting turnaround times.
Assists Senior Manager, Benefits in creating and improving procedures for Health Insurance processes.
Facilitates processing of enrollment and benefits by reviewing complex benefit calculations, reviewing documentation respective of eligibility, level of completion; and providing templates to assist in consistent calculations, review of payment reconciliations, address changes and vendor reports resulting in premium changes and possible adjustments as well as handling of data feeds.
Acts as point of contact for the Health Insurance department processes for interdepartmental matters and support, including member escalations, training, and webinar support. Manages member escalations related to Health Insurance processes to full resolution, which may include emails or live member discussions.
Operates as the Health Insurance subject matter expert in interdepartmental projects/concerns, coordinating with the Member Services, Finance, Benefits, Legal, and the EPMO departments, including but not limited to, leading meetings, and providing follow ups and minutes.
Serve as backup to Senior Manager, Benefits, on matters of Health Insurance and as the backup for the benefits business analyst on invoicing, reconciliations, payroll processing, adjustments, premium updates, overpayment tracking, and reporting.
Engage in implementation of new system, including but not limited to, providing requirements, all aspects of testing from creating test plans and test cases to testing.
Assist with various projects in addition to completing cyclical transactional duties.
Provides relevant status updates and information requests to management and Board of Trustees.
Other duties as assigned.
Position Qualifications
Must have strong mathematical and critical thinking skills.
Excellent verbal and written communication skills.
Strong analytical, organizational, and time management skills.
Ability to work well in a team and cross-departmental environment.
Education and Experience
Bachelor's degree required with emphasis in Business, Human Resources, Finance, or Actuarial Science.
Five to ten years of related experience with proficient knowledge of health insurance (including Medicare) and health insurance carriers.
CEBS designation preferred.
High level of proficiency in Microsoft Word, Excel, and PowerPoint.
Physical Requirements
While performing the duties of this job, the employee will likely sit for long periods of time, with some standing and repetitive physical activity.
The employee may occasionally lift and/or move up to 10 pounds.
Environment
This job operates in a professional office environment. This role routinely uses standard office equipment (i.e., computers, phones, and photocopiers).
Required to work in hybrid office environment with two days in the Chicago office and three days work from home.
Disclaimers
This job description reflects management's assignment of essential functions; nothing in this document restricts management's rights to assign or reassign duties and responsibilities to this job at any time.
It is understood that a full-time exempt employee will generally work a minimum of 35 hours per week; however, in the scope of an exempt employee's normal job, work outside the usual schedule is often required. This might include evening meetings, weekends, limited travel, or work hours well beyond 35 in a given week.
CTPF is an Equal Opportunity Employer. CTPF does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identify or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status, or any other legally protected basis. Qualified candidates of diverse backgrounds are encouraged to apply for any vacant positions.
Auto-ApplyOFFICE COORDINATOR
Kinmundy, IL jobs
Class Title: OFFICE COORDINATOR - 30025 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Starting Salary $4,128 a month; Full Salary Range $4,128 - $5,450 a month
Job Type: Salaried
Category: Full Time
County: Marion
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: N/A
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Natural Resources is looking to hire an Office Coordinator for Stephen A Forbes, Sam Dale, Hamilton County and the Ten Mile Creek State FWA. This position will utilize the Camping Reservation System, Word, Outlook and Excel to track inventory control numbers, the annual budget, equipment purchase requests and prepare a variety of documents, databases, spreadsheets and reports. This person will reconcile petty cash records with bank statements, prepare petty cash and annual reports, answer vendor inquiries and calls to explain or clarify rules, regulations, programs, and procedures, and maintain timekeeping records for full and part time staff. We welcome interested applicants who would like to be part of this team to apply today.
Essential Functions
* Performs technical secretarial and office support functions for the Site Superintendents at Stephen A Forbes, Sam Dale, Hamilton County and the Ten Mile Creek FWA sites.
* Keyboards a variety of memos, letters and reports for the site.
* Maintains reservation records related to revenue obtained from donations, activity permits, permits to sell, camping and reservation fees.
* Communicates and prepares appropriate documents for vendors.
* Maintains timekeeping records for full and part time staff.
* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
* Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.
* Requires ability to keyboard accurately at 30wpm.
Preferred Qualifications
* Extensive knowledge of basic mathematics.
* Working knowledge of the logic of computer programs.
* One (1) year of experience having the ability to follow oral or written instructions.
* Extensive knowledge of composition, grammar, spelling, and punctuation.
Condition of Employment
All applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities:
* Requires completion of a background check and self-disclosure of criminal history.
* Requires appropriate, valid driver's license
* Requires ability to travel in the performance of duties.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency and Division Statement
DNR Agency Statement
Charged with preserving, protecting, and promoting Illinois' natural resources, the Illinois Department of Natural Resources (IDNR) employees oversee water, wildlife, wetlands and oil wells, parks, historic sites - and everything in between. Employment opportunities vary greatly, often providing employees the chance to work indoors and out in a dynamic yet relaxed environment. Working for the State of Illinois, IDNR employees receive excellent benefits, including health, vision and dental insurance; a retirement plan and deferred compensation options; state holidays and other time off; as well as pre-tax benefit programs; flexible/remote work schedules may be available for certain positions.
Office of Land Management
The Office of Land Management (OLM) oversees nearly 400 individual parcels of land and institutes a wide variety of programs and activities advocating outdoor recreation through sustainable use, conservation, and preservation. The Historic Sites Division of the Office of Land Management oversees 57 Historic Sites, Monuments, and Memorials. OLM facilitates activities from small group interpretive programming at Historical Sites, to hiking, hunting, fishing, boating, and camping.
Work Hours:
May 1st - October 31st Tuesday - Saturday 8am-4pm (11:30am-12pm Lunch)
November 1st - April 30th Monday - Friday 8am-4pm (11:30am-12pm Lunch)
Headquarter Location: Stephen Forbes State Recreation Area, 6924 Omega Rd, Kinmundy, Illinois, 62854
Work County: Marion
Agency Contact: Vicky Fowler
Email: *************************
Phone #: ************
Posting Group: Office & Administrative Support
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
* ******************************
* ***************************
Nearest Major Market: Mount Vernon
Easy ApplyCase Manager - QIDP Community/Home Based
Chicago, IL jobs
Job Details Community Alternatives Unlimited - CHICAGO, IL Full Time 4 Year Degree $23.80 - $28.37 Hourly Negligible Day Nonprofit - Social ServicesDescription
Home Based Case Manager/Individual Service Coordinator
The Home-Based Services (HBS) program is designed to enable participants to remain living in their family home or in the case of adults, a home of their own if feasible, while receiving services that support them to achieve their personal outcomes. The HBS program provides a monthly allocation that can be used to purchase services from authorized community agencies, or to pay for Personal Support Workers (PSW) who are directed by the individual or his/her designee.
Community Alternatives Unlimited (CAU) invites you to apply for our open QIDP position and join our team an Independent Service Coordinator.
This position will require on-site visits with individuals in private homes and provider agencies in accordance with The Illinois Department of Human Services, Division of Developmental Disabilities.
What makes Community Alternatives Unlimited (CAU) one of the best social service agencies to work for:
· Flexible work schedule
· No after hours calls required
· No weekend work schedule required, optional
· Generous Paid Time Off (PTO) policy of 33 paid days off annually: includes 20 days PTO, 11 paid holidays plus 2 floating holidays per year.
· Enjoy a career with opportunities for internal promotions - all internal promotions are based on job knowledge, experience, education and performance
CAU Employee benefits:
· 401k
Life Insurance, Accidental Death & Dismemberment Insurance, Short Term Disability and Long-Term Disability plans provided by agency at no cost to the employee.
· Affordable health, dental and vision insurance plans.
· Monthly mileage reimbursement
As an Individual Service Coordinator (ISC)/Case Manager your Essential Job duties include, but are not limited to:
· Manage a caseload of individuals with Developmental Disabilities
· Provide advocacy support and education to individuals and guardian(s) regarding choices of service options and ensure service linkage
· Learn and utilize CAU Birdseye for documentation of Discoveries, Personal Plans, Consents, ISSA Monitoring notes, etc.
· Coordinate home visits with the individual and guardian(s) to assess choices and satisfaction levels while monitoring for changes in the health or safety of the individual
· Coordinate needed or requested changes in service providers or programs
· Complete required records, visiting reports, Person-Centered Plans, and other related IL Department of Human Services (DHS) mandated forms in accordance with DHS required time frames
· Complete and report mandated reports of suspected, alleged, of reported neglect, abuse, and/or exploitation
· Additional duties will be discussed during an interview
This position reports to a Senior Program Manager or Program Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a full-time position. Days and hours are flexible based on clients' needs.
Community Alternatives Unlimited is an Affirmative Action and Equal Opportunity Employer.
Qualifications
**Please fill out this application via tablet or laptop to complete signature on last page**
REQUIRED QUALIFICATIONS
· Bachelor's Degree in Human Services or a related field (Required)
· Minimum one-year of personal or professional experience working with individuals with developmental / intellectual disabilities (Required)
· Qualified Intellectual Developmental Professional (QIDP) eligibility required, credentialed preferred
· Valid Driver's License, Insurance, and reliable transportation (Required)
· Bilingual encouraged to apply
· Ability to meet Essential Job Functions
Requires at least 1 year of experience working directly with individuals with an intellectual disability or a related condition such as autism or cerebral palsy.
Experience in any of the following:
- A developmental training program for individuals with intellectual disabilities.
- A vocational program for individuals with intellectual disabilities.
- A residential program for individuals with intellectual disabilities.
- A provider of in-home support services for individuals with intellectual disabilities.
Possess QIDP Certification and verification of 40 hour QIDP training completion.
Demonstrate computer literacy.
Possess strong verbal and written English language skills.
Strong communication skills (face-to-face, phone, and written).
Must have own reliable transportation to travel to clients in the Community Alternatives Unlimited (CAU) geographical areas as needed or required. The CAU geographical area covers Chicago, north of Roosevelt road; Cook County North & Northwest suburbs and all of Lake County, Illinois.
Demonstrate team and collaboration skills/experience.
Bilingual English/Spanish
preferred
.
Speech Language Pathologist
Diamond, IL jobs
Benefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
Do you love helping others live their best life possible? Are you passionate about promoting quality of life by providing world-class care?
Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care. As a member of our team, you'll play a key role in providing quality home healthcare, where patients are able to remain independent at their place of residence in the healthiest and happiest state of being possible.
A Speech Language Pathologist (SLP) administers speech therapy to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services/Clinical Supervisor or Manager, Speech therapy services are furnished only by or under the supervision of a qualified speech pathologist.
Why join our team:
Treated with respect and dignity
Ongoing training and development opportunities
Supported in the field
Flexible scheduling
Phone stipend
Mileage reimbursement
What you'll be doing:
Gather background data, reviews referrals, selects and modifies evaluation tools, and evaluates patients determining the level of patient's physical and psychosocial functioning.
Reevaluate the patient's progress during treatment at appropriate intervals, recommending, acquiring, and modifying necessary adaptive equipment to augment the patient's independence.
Provide full range speech language pathology services as ordered by physician.
Consult with physicians regarding change of treatment.
Supervise home health aide as appropriate per state and federal guidelines.
Evaluate outcomes and discharge planning.
What we're looking for:
A passion to serve and help others live their best lives possible.
A Master's or Doctoral degree in Speech Language Pathology, and is licensed as a Speech Language Pathologist by the state where they furnish services, -or-
Successfully completed 350 clock hours of supervised clinical practicum (or be in the process of completing), at least nine months of supervised full-time SLP experience, and has successfully completed a national examination approved by the Secretary.
Currently licensed in the state(s) in which practicing (refer to SLP state specific qualifications).
Minimum of one (1) year in an acute care setting.
Flexible work from home options available.
Compensation: $95.00 per hour
BE PART OF A GROWING INDUSTRY THAT CHANGES LIVES.
Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care.
Auto-ApplySummer Internship - Supply Chain - Chicago, IL
Chicago, IL jobs
As a leading global energy company with a presence in over 61 countries, bp is dedicated to delivering energy to the world, today and tomorrow. Across the bp landscape, we're home to a range of brands across many areas of our industry.
For over 100 years, we've focused on discovering, developing and producing oil and gas in the nations where we operate. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. From wellbeing programs to mentorship and career growth opportunities, we aim to ensure you can thrive - in work and in life.
About the role
The bp Early Career Program internship provides an excellent introduction to a multi-faceted global business. The internship program features meaningful project work, combined with numerous learning and development opportunities. Interns have the chance to learn from some of the most dedicated professionals and work alongside co-workers in Supply, Pricing, Strategy, and Aviation. This dynamic business is fast paced yet casual and conducive to learning and building new skills.
This internship immerses interns in BP's global supply chain, offering experience in teams such as Marketing Supply, Refinery Supply, and Fuel Pricing.
Nothing prepares you better for a career at bp than an internship. Our internship program provides hands-on, career-specific experience. You will:
Work on real projects that deliver tangible benefits and measurable results.
Help us solve the vital issues we face.
Experience genuine teamwork alongside highly qualified and expert colleagues, working on live projects and operations while using the latest equipment and technology.
Every year, we take interns studying a range of subject areas, many of whom join us full-time upon graduation. During your internship, you will also have access to professional development and networking events, which will give you a well-rounded experience. Here, you will be able to explore your career aspirations across all significant areas of our Global Organization and develop the technical and professional skills you will need for a successful career.
Successful interns may be considered for a full-time role within our One Commercial Program upon earning their degree. The One Commercial Program:
One Commercial - is our early careers program where early careers can build their skills and experiences in Fuel Supply and Midstream, and Aviation. Rotations could be in either Chicago (IL), Whiting (IN), or Blaine (WA). Successful candidates are expected to spend at least one rotation in a different location. There is a facilitated placement into the organization after successful completion of the program. Within the program, early careers are exposed to commercial levers to discover, deliver and develop commercial value for bp, its partners and customers.
About bp's intern program
At bp, we love our interns! In addition to developing your technical capabilities within your given discipline, we ensure you enjoy your time with us and have a fun summer. You'll work on real world projects, learn about our industry and see how we're meeting the world's growing energy needs. You'll also pick up experience and skills that will launch you into a successful career.
Some of the wonderful things you'll experience as a bp intern are:
Project based roles for 12 weeks
Typically for students between their penultimate and final year in program
Assigned a buddy/mentor to help you transition into bp
Attend events consist of networking, lunch & learn, executive calls, webinars, and community service opportunities across locations
Comprehensive performance assessment process (goal setting, setting deliverables for projects, mid-term review, and final presentation)
Retirement savings opportunities
bp provided corporate housing with furnished apartments
Relocation assistance (if eligible)
Competitive pay
We pay interns and co-ops a set non-negotiable monthly rate based on your degree major, degree level and year of graduation. For this role, monthly salaries range from $5,171 to $5,700.
*Please note the pay range listed for this position is a good faith and reasonable estimate of the base pay for this position at the time of posting.
Minimum Requirements for the Supply Chain internship
Working toward Bachelor's degree
Graduating between December 2026 and May 2027
Current Cumulative GPA Minimum 3.0
Eligible to work in the U.S. with no restrictions
(bp will not support U.S. Immigration sponsorship for full-time or long-term employment)
Must be available to start 12-week internship on May 18, 2026 or June 15, 2026
(will be required to pass all background and medical checks at least one week prior to start date)
Legal Disclaimer
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, national origin, sex, sexual orientation, age, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Adaptability, Authenticity, Communication, Continued Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital fluency, Ethical judgement, Excellence, Group Problem Solving, Influencing, Knowledge Sharing, Listening, Managing volatility, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Auto-ApplyJr. Program Technical Advisor, Driver Safety
Itasca, IL jobs
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Jr. Program Technical Advisor, Driver Safety to join us in our mission to save lives and prevent injuries.
Position Highlights:
This position helps support the delivery and maintenance of National Safety Council (NSC) defensive driving courses (DDC) and instructor development programs. This role contributes to the accuracy and relevance of course content by conducting market analysis, collecting and reviewing relevant research, assisting with curriculum updates, coordinating with internal and external teams, and helping gather information from various stakeholders. The position works closely with NSC Product Development, external curriculum designers, Advocacy, and other NSC SMEs to ensure our DDC programs are as effective as possible.
With deep knowledge and experience of driver, vehicle, and the larger transportation safety space, this role involves working with and building support among many NSC departments for fact gathering and design support of NSC Driver Safety Training curricula. This includes supporting relationships with and seeking input from Governmental entities (like US DOT and NHTSA), NSC Chapters and Training Centers, industry experts, and other key constituents.
This multi-faceted position encompasses support-level functions of curriculum development, quality control, protection of intellectual properties, archival of past intellectual properties, program piloting as well as continuing education and custom curricula development for state-sponsored (DMV) programs.
What You'll Do:
Supports collaboration with NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining:
Classroom & Online Defensive Driving Courses (DDCs)
Customized DDC State & Traffic Court Programs
Instructor Development & Continuing Education Courses
Continually assesses the vast domain of transportation safety topics and advises key NSC constituents.
Assists in verifying the authenticity and technical accuracy of driver safety materials used in NSC programs, internally and externally (e.g., photos, videos, articles).
Supports various subcommittees, including but not limited to the DDC International Advisory Subcommittee, as directed
Supports the preventability review program
Responsible for competitive market analysis of all roadway safety programs
Provide administrative support to advisory committees and help gather input for curriculum updates, including surveys
Writes or assembles content for and supports the accuracy of the DDC Instructor Information Highway and related portals, including but not limited to instructor newsletters, product launch communication, and blog content
We're Looking for Someone with:
Bachelor's degree or equivalent in education (preferably in the field of transportation safety)
Must have a valid driver license with a long history of a clean driving record
1-2 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment
Proficient knowledge of motor vehicle laws and traffic safety principles
Experience with driver licensing or enforcement is desired
Strong organizational and communication skills
Ability to assist with multiple projects and coordinate with various teams
Outstanding technical writing skills
Strong presentation skills with experience presenting to large groups
Willingness to travel occasionally (up to 20%)
This is a remote position
Salary for this role is: $80,000
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!"
NSC is an equal opportunity employer.
Auto-ApplyExperienced Technical Accountant, US State and Local Government
Chicago, IL jobs
Are you interested in exploring how to apply your accounting knowledge to positively and substantially impact local communities through a career serving the public sector?
The Government Finance Officers Association (GFOA) is looking for an experienced accounting professional to join our team. GFOA is dedicated to advancing excellence in state and local government financial management to help build thriving communities. Our 22,000+ members across the United States and Canada rely upon GFOA to provide timely information, practical educational opportunities, high-quality publications, professional networking, and current best practices.
There are opportunities for different experience levels of skilled professional accountants in the Certificate of Achievement (COA) for Excellence in Financial Reporting program at GFOA. The COA is an esteemed award recognizing local governments who go beyond the minimum requirements of accepted accounting principles to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure that is essential to establish trust in local government.
GFOA offers a generous benefits package, including paid parental leave, a retirement savings program with employer contributions, health, dental, and vision insurance. We encourage professional development, including access to on-demand LinkedIn Learning and provide tuition reimbursement. Our organization is committed to fostering a culture of learning, collaboration, and trust. GFOA values the strength diversity of all kinds brings to the workplace and is an equal opportunity employer.
GFOA will provide the unique and technical training needed for the position. Candidates should have a keen interest in developing specialized expertise in accounting and financial reporting for state and local governments.
General Responsibilities
Core duties: Performing technical reviews of Annual Comprehensive Financial Reports (ACFRs) submitted by state and local governments, applying generally accepted accounting principles applicable to US state and local governments (GAAP) and COA program requirements with a high level of proficiency. As a technical expert, you will apply your knowledge of local government accounting principles to assess ACFRs and offer local government applicants recommendations for improvements.
Other opportunities: This role has the opportunity to participate in the design and delivery of training to our members.
Requirements
Requirements
Minimum requirements: Bachelor's Degree in Accounting
Experience contributing to local government Annual Comprehensive Financial Reports
Attention to detail and critical thinking skills
Ability to use document management technology
Ability to thrive in an independent, fully remote role
Preferences
Experience as a COA program volunteer reviewer
Familiarity with the use of Governmental Accounting Research System and GFOA's Governmental Accounting, Auditing, and Financial Reporting (GAAFR)
Counselor III (On-call) - CABS
Waukegan, IL jobs
The Counselor III is a valuable member of our (CABS) Child Adolescent Behavioral Health Service team who is responsible for providing screening, assessment, and support services/mobile crisis response to clients who are experiencing a mental health crisis or who are at risk of psychiatric hospitalization. As part of the Lake County (SASS) Screening, Assessment and Support Services program, which provides after-hours on-call services to respond to youth at the site of crisis to complete a crisis evaluation, and arrange crisis stabilization and follow-up services. Works with clients with coexisting disorders, including substance abuse.
To be successful in this role, we are looking for someone who
* As part of the Lake County SASS Program, provides after-hours on-call services to respond to youth at the site of crisis to complete a crisis evaluation and arrange crisis stabilization and follow-up services.
* May provide individual/family counseling, treatment planning; case management, and case consultation services to youth clients and their families.
Schedule: 25 hours a week
* Hours are flexible: Monday-Friday (8am-5pm)
* Option to work remotely or from home for part of the week
* On-call weekends approximately once every 5 weeks
* $5.00 shift differential for working hours deemed eligible for shift and weekend premium
* Consult with the supervisor regarding the transfer/placement of a client to another level of service, as needed.
* Provide an atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner.
* Facilitates with clients and collaborates with the treatment team to develop, review, and update treatment goals and referrals both internally and externally.
* Focuses on client empowerment evidence-based or adopted best practices in providing treatment, seeking to assist clients to build on strengths in addressing treatment needs.
* Conducts crisis intervention/evaluation/referral to persons who present themselves at the program.
* Provide education and direction to clients, family members, and/or significant others.
* Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.
* Associate's degree and five (5) years' experience in behavioral sciences, or
* Bachelor's degree and three (3) years' experience in behavioral sciences, or
* Bachelor's degree in a related field and one (1) year of experience in behavioral sciences, or
* Master's degree in behavioral sciences and no experience
* Must possess a valid driver's license
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at **********************************************************
Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
Process Risk & Controls Manager
Chicago, IL jobs
The Process Risk & Controls Manager will lead a team of two professionals to design, develop and implement a best-in-class risk and control framework that will support and strengthen the Chicago Housing Authority's operational landscape. To this end, the role will shape and oversee the Chicago Housing Authority's governance strategy, champion internal controls as a means optimizing business operations, and execute a process to identify and address control gaps with meaningful solutions. The Process & Controls function will ensure that all CHA processes are documented in a standardized format and evaluated for risk and adequacy of internal controls. It will serve as a platform for business process improvement, personnel training, and supporting internal and external audit fieldwork. The ideal candidate will possess strong analytical and relationship-building skills, with a solid understanding of risk, controls and business process design.
DUTIES AND RESPONSIBILITIES
Design, implement and execute a holistic process that partners with CHA leadership to document all key CHA processes, assess the inherent process risks, and document the internal controls necessary to mitigate those risks.
Conduct regular risk assessments to identify weaknesses in controls and recommend appropriate measures to strengthen the internal control environment.
Perform regular assessments to identify vulnerabilities in existing controls and evaluate the potential impact on the organization.
Collaborate with CHA leadership to create, review, and update policies and procedures related to their respective processes and ensure compliance with relevant laws, regulations, and internal policies to minimize legal or regulatory risks. Prepare and present compliance reports to senior management.
Liaise with external and internal audit teams who assess the adequacy and effectiveness of CHA internal controls, and ensure audit observations are addressed in a timely manner by the applicable process owners.
Develop training programs and materials that promote a culture of business process optimization, strong financial stewardship, and successful attainment of strategic and operational objectives.
Work closely with cross-functional teams, including finance, operations, and IT, to integrate internal control practices into organizational processes.
Keep abreast of best practices in risk management, HUD and industry standards, and changing laws and regulations.
QUALIFICATIONS
Bachelor's degree in Accounting, Finance, Business Administration, or a related field; Master's degree or relevant certification (e.g., CPA, CIA, CISA) is preferred. Six (6) years of relevant experience in risk management, internal controls & compliance, and/or auditing. Strong knowledge of regulatory requirements and controls frameworks (e.g., SOX, ISO, GAAP, COSO, ITIL). Excellent interpersonal, analytical and problem-solving skills. Proficiency in Microsoft Excel (data analysis, pivot tables, V lookups, etc.), Visio (or other process mapping software), and MS Word. Strong communication and interpersonal skills, with the ability to work collaboratively across departments. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
BENEFITS AT-A-GLANCE
Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA's established policies and procedures.
"Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.”
Salary Range: $100,000 - 125,000
Grade: S9
FLSA: Exempt
Union: None
Auto-ApplyMedical Social Worker
Diamond, IL jobs
Benefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
Do you love helping others live their best life possible? Are you passionate about promoting quality of life by providing world-class care?
Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care. As a member of our team, you'll play a key role in providing quality home healthcare, where patients are able to remain independent at their place of residence in the healthiest and happiest state of being possible.
A Medical Social Worker (MSW) provides social work services to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the supervision of the Director of Clinical Services/Nursing Supervisor. Services are furnished by a qualified social work assistant under the supervision of a qualified social worker.
Why join our team:
Treated with respect and dignity
Ongoing training and development opportunities
Supported in the field
Phone stipend
Mileage reimbursement
What you'll be doing:
Provide quality services by assessing patient/family system needs
Develop and implement treatment plans in accordance with departmental and medical center policies.
Perform a bio-psychological assessment interview with a patient, family, or significant other according to department policy and standards.
Provide appropriate crisis intervention/treatment to adults, children, and families in emergency situations including assessment, counseling, information/referral, and providing consultation to physicians and the healthcare team.
Participate in the development of the Plan of Care and prepare clinical and progress notes.
Submit assessments and notes timely.
Provide a professional interpretation of a patient's condition and recommend appropriate psycho-social intervention and/or treatment plan.
What we're looking for:
A passion to serve and help others live their best lives possible.
A Master's or Doctoral Degree from a school of social work accredited by the Council on Social Work Education.
Two (2) years of Social Work experience in a Home Health setting.
Flexible work from home options available.
Compensation: $95.00 per hour
BE PART OF A GROWING INDUSTRY THAT CHANGES LIVES.
Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care.
Auto-ApplyAssociate Director, Department of Global Standards and Survey Methods (hybrid work model)
Oakbrook Terrace, IL jobs
TheAssociate Director, Department of GlobalStandards and Survey Methodsplans, organizes, prioritizes, and manages activities and projects related to the development and refinement of accreditation and certification standards, survey methods, and related education; supervises professional personnel; monitors/allocates resources to ensure that objectives are effectively and efficiently met; identifies ongoing professional development goals for staff and future resource needs; and develops goals that relate to the mission of the department andthe division.
\#LI-hybrid
**Responsibilities**
+ Plans, organizes, directs, and evaluates activities related to the development and refinement of accreditation and certification standards, survey methods, and related education. Defines productparameters and specifications. Organizes related staff resources. Formulates effective and innovative approaches toaccomplishingproduct and operationalobjectives.Promotesandparticipatesin process improvement and performance excellence activities.
+ Supervises professional personnel to ensure that all work isaccurateand high quality. Participates in interviewing, hiring, evaluating, disciplining (if necessary), and mentoring personnel.
+ Maintains awareness and knowledge of development in the healthcare industry as relates to standards and survey methods and the implications for the Joint Commission.
+ Stays informed as to relevant skill and qualifications levels required by staff for effective performance and circulates requirements and relevant information to departmental leadership asappropriate.
+ Liaises with other functional/department managers. Provides professional/technical guidance and consultation to other Joint Commission divisions and personnel in the development and implementation of standards and survey methods.
+ Assistsin the development and administration of departmental budgets related to specific projects. Manages and controls departmentalexpenditureswithin agreed budgets.Identifiespotential areas for revenue generation within the department.
+ Performs the following additional responsibilities: (15%)
+ Eligible Associate Directors will travel to conduct accreditation surveys or certification reviews annually within a timeframe determined by leadership
**Qualifications**
+ Master's degree required
+ Eight to ten years of progressively increasing responsibility in health care deliveryandleadership
+ Demonstrated analytical and complex project or program management skills
+ Demonstrated ability to solveproblemsand manage multiple priorities,meetingand/or exceeding customer expectations
+ (Preferred) Knowledge of Joint Commissionsurvey/reviewoperations
+ Management and leadership ability to plan, organize, and synthesize complex standards, survey methods, and related education activities involving a wide range of individuals, groups, and/or committees. Ability to complete work independently and lead a team engaged in multiple project assignments.
+ Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside and outside of the organization, often in sensitive situations requiring political awareness.
+ Requires excellent communication skills, both oral and written, to coordinate assignments/projects with officers, department heads, managers, and supervisors within the company, and with key stakeholders outside the company; requires the ability to write clearly and express complex concepts in a manner understandable to the applicable audience.
+ Must be able to travel up to20% of work time.
**We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)**
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge,skills, andabilities, and working conditions associated with this position. All requirements are subject topossible modificationandreasonably accommodateindividuals with disabilities.
**Min**
USD $113,000.00/year
**Max**
USD $156,000.00/year
**Job Locations** _US-IL-Oakbrook Terrace_
**Job ID** _2025-6917_
**\# of Openings** _1_
**Category** _Professional_
+ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
+ Please view Equal Employment Opportunity Posters provided by OFCCP here.
+ The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
+ This Organization Participates in E-Verify. Click here for more information.
Supervisor, Health Insurance
Chicago, IL jobs
Supervisor, Health Insurance
Department: Health Insurance
Reports To: Senior Manager, Benefits
FLSA Status: FT
Last Updated: 2/1/2024
General Description:
Under the direct supervision of the Senior Manager, Benefits, the Supervisor, Health Insurance, is responsible for supervising the health insurance analysts and benefits business analyst in their daily tasks, collaborating with various departments, and facilitating the accurate enrollment and payment of rebates for CTPF members. The Supervisor, Health Insurance, takes a lead role in training, coaching, and developing other members of the Health Insurance team in enrollment processing, ensures timely benefit processing, and reports on established service level agreements.
Core Competencies
The Supervisor, Health Insurance, must demonstrate the following core competencies which relate generally to training and mentoring the team to solicit efficient and accurate processing. The Supervisor will also work to increase collaboration within the team and with other departments:
Expertise in health insurance benefits
Technical credibility
Flexibility
Problem solving/decisiveness
Collaboration
Team building
Conflict management
Financial acumen
Leveraging diversity
Creativity and innovation
Developing others
Accountability
Primary Responsibilities
Oversees the health insurance analysts and business analyst in their daily job responsibilities by training, goal setting, ensuring accurate benefit processing, and monitoring progress, including but not limited to application review, termination/eligibility analysis, correspondence to members, processing, and peer review of benefits, answering questions, and troubleshooting.
Collaborates with the Senior Manager, Benefits, in hiring, supervising, motivating, and evaluating Health Insurance department staff, strategic initiative planning focused on improving efficiency and providing KPI statistics.
Manages all aspects of benefits processing, including, but not limited to, workflow assignment, enrollment (annual and ongoing), rebate calculations, benefit review and reporting turnaround times.
Assists Senior Manager, Benefits in creating and improving procedures for Health Insurance processes.
Facilitates processing of enrollment and benefits by reviewing complex benefit calculations, reviewing documentation respective of eligibility, level of completion; and providing templates to assist in consistent calculations, review of payment reconciliations, address changes and vendor reports resulting in premium changes and possible adjustments as well as handling of data feeds.
Acts as point of contact for the Health Insurance department processes for interdepartmental matters and support, including member escalations, training, and webinar support. Manages member escalations related to Health Insurance processes to full resolution, which may include emails or live member discussions.
Operates as the Health Insurance subject matter expert in interdepartmental projects/concerns, coordinating with the Member Services, Finance, Benefits, Legal, and the EPMO departments, including but not limited to, leading meetings, and providing follow ups and minutes.
Serve as backup to Senior Manager, Benefits, on matters of Health Insurance and as the backup for the benefits business analyst on invoicing, reconciliations, payroll processing, adjustments, premium updates, overpayment tracking, and reporting.
Engage in implementation of new system, including but not limited to, providing requirements, all aspects of testing from creating test plans and test cases to testing.
Assist with various projects in addition to completing cyclical transactional duties.
Provides relevant status updates and information requests to management and Board of Trustees.
Other duties as assigned.
Position Qualifications
Must have strong mathematical and critical thinking skills.
Excellent verbal and written communication skills.
Strong analytical, organizational, and time management skills.
Ability to work well in a team and cross-departmental environment.
Education and Experience
Bachelor's degree required with emphasis in Business, Human Resources, Finance, or Actuarial Science.
Five to ten years of related experience with proficient knowledge of health insurance (including Medicare) and health insurance carriers.
CEBS designation preferred.
High level of proficiency in Microsoft Word, Excel, and PowerPoint.
Physical Requirements
While performing the duties of this job, the employee will likely sit for long periods of time, with some standing and repetitive physical activity.
The employee may occasionally lift and/or move up to 10 pounds.
Environment
This job operates in a professional office environment. This role routinely uses standard office equipment (i.e., computers, phones, and photocopiers).
Required to work in hybrid office environment with two days in the Chicago office and three days work from home.
Disclaimers
This job description reflects management's assignment of essential functions; nothing in this document restricts management's rights to assign or reassign duties and responsibilities to this job at any time.
It is understood that a full-time exempt employee will generally work a minimum of 35 hours per week; however, in the scope of an exempt employee's normal job, work outside the usual schedule is often required. This might include evening meetings, weekends, limited travel, or work hours well beyond 35 in a given week.
CTPF is an Equal Opportunity Employer. CTPF does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identify or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status, or any other legally protected basis. Qualified candidates of diverse backgrounds are encouraged to apply for any vacant positions.
Auto-ApplyResource Coordinator at Goode Stem Academy
Chicago, IL jobs
About Our Organization
Youth Guidance creates and implements school-based programs that enable children to overcome obstacles, focus on their education, and ultimately, to succeed in school and in life. We believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome the life and academic challenges facing the youth. We meet kids where they are physically and emotionally to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 and celebrating 100 years of impact this year, Youth Guidance is a leading provider of outcomes-driven programs serving more than 18,000 youth around the country. For more information, visit*********************** This is a hybrid remote position located in Chicago, Illinois.
Position Summary: The Community Resource Coordinator is responsible for managing and expanding after-school and before school community school programming by recruiting student participants, coordinating developmentally appropriate activities, and overseeing staff members. Also, responsible for maintaining accurate financial and attendance records, working with community members and organizations to offer programs and services that meet the needs of students and their families, and marketing the program for growth and sustainability. In addition, manage relationships with school administrators, staff, parents, and other stakeholders. The Community Resource Coordinator will also support/lead in the parent engagement activities and programs.
Address:
7651 S Homan Ave, Chicago, IL 60652
This position is funded through August 2026. After August 2026, you will be welcome to apply and interview for Resource Coordinator positions, if available, at other school sites.
Essential Duties/Responsibilities:
Recruit and retain student participants and families through school wide events, emails, and flyers.
Maintain consistent communication, build relationships, and work collaboratively with parents, school administration, teachers, students, and community members.
Oversight of program staff; monitoring absenteeism and parent and child interactions
Create a developmentally appropriate multi-age after-school program
Create and maintain a program schedule that reflects effective management
Develop and maintain appropriate conflict resolution and behavior management techniques
Plan and overseen Parent/Family Engagement Activities and Programs
Effectively manage a grant and tuition-based budget maintaining compliance with the provisions of the grant and the collection of all tuition payments
Coordinate and monitor programs and activities
Maintain accurate enrollment and attendance records
Purchase/order materials and supplies
Maintain accurate accounting records, data, and statistics
Monitor and support grant requirements and reporting.
Recruit, Coordinate, and Supervise high quality program partners that support the schools mission
Develop and maintain a marketing plan that supports the organizations overall plan for growth and expansion
Negotiate agreements with vendors and organizations that provide services
Perform other duties as assigned
Minimum Qualifications:
Education/Experience/Training
Bachelor degree or equivalent of sixty college credit hours required
Minimum of 3 years of experience working with children and/or adults in a non-profit, social service or community development organization
Skills/Abilities
1-2 years of experience working with elementary or high school age youth
Ability to understand and interpret the policies, procedures, and general organizational structure of the Chicago Public Schools
Excellent verbal and written communication skills
Ability to keep accurate records and prepare reports
Bilingual candidate preferred
Core Competencies:
Communication: Uses effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening
Client orientation: Recognizes needs of diverse stakeholders and approaches relationships with a service orientation, to ultimately maximize the impact
Equity mindset: Understands and is committed to goals of equity, consistently brings an equity mindset to the organizations work and workplace
Growth mindset: Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if the change is required, demonstrates curiosity and eagerness to learn
Ownership and quality of work: Effectively manages own work, and work of the team to ensure delivery of high-quality work
Supervisory skills: Effectively manages and develops others
Mission drive: Demonstrates commitment to the missing of the organization as a whole and alignment with organization values
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently talk and hear.
The employee frequently is required to sit and stand for sustained periods of time; walk; use hands and fingers to handle or feel; and reach with hands and arms.
The employee may occasionally lift and/or move up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment, school setting, and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption
Occasional local and national travel
Benefits:
Youth Guidance offers a competitive benefit package for eligible full-time employees including the option to participate in medical, dental, and vision plans as well as short-term disability, life insurance, flex spending accounts, pet insurance, 401k, a wellness program and more. You may also quality for Public Service Loan Forgiveness (PSLF).
Compensation:
biweekly rate $1,944.81
Our Values
At Youth Guidance, we believe that creating a welcoming and supportive environment where everyone feels valued and respected is fundamental to realizing our vision of bright and successful futures for all young people. We acknowledge that many systems and institutions intended to support youth do not provide fair treatment or access for everyone. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders, problem-solvers, and experts of their own experiences.
Youth Guidance is an equal opportunity employer. Youth Guidance does not discriminate based on race, color, religion, sex, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law and is committed to fostering a welcoming and supportive environment where everyone feels valued and respected. People of all backgrounds are encouraged to apply.
SITE TECHNICIAN II (UMP)
Lincoln, IL jobs
Class Title: SITE TECHNICIAN II - 41132 Skill Option: UMP Certificate Bilingual Option: None Salary: Anticipated Starting Salary $4,586 monthly; Full Range $4,586 - $6,228 monthly
Job Type: Salaried
Category: Full Time
County: Logan
Number of Vacancies: 2
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: N/A
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Natural Resources is seeking to hire Site Technician 2 at James Heltfrich GPC and Edward Madigan State Park for The Office of Land Management. This position will assist in the propagation and rearing of game birds, perform ground maintenance, plumbing, carpentry and electrical duties throughout the parks, winterize buildings and equipment and provide maintenance to tractors, small machines and trucks, answer phone calls and questions from visitors and provide training to volunteers and conservation workers. James Helfrich Wildlife Propagation Center/ Edward Madigan State Park is comprised of a mixture of upland hardwood timber, wooded riparian/floodplain buffer (along Salt Creek), native warm-season grass and forb plantings, cool-season grass pasture, and agricultural fields. You can enjoy fishing, hiking and hunting. We welcome all interested candidates to apply today.
Essential Functions
* Under direct supervision, provides technical assistance in the propagation and rearing of game birds.
* Performs semi-skill maintenance and repair projects for James Heltfrich GPC and Edward Madigan state Park.
* Performs overall general maintenance of the grounds internal and external throughout the parks.
* Engages in public relations work throughout the parks.
* Provides training to volunteers and conservation workers on the safe operation of equipment and utilization of hand tools.
* Prepares reports and records for the parks.
* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
* Requires education and experience equivalent to high school graduation and two years maintenance or farming experience preferably associated with the building trades and/or the operation of heavy equipment and machinery.
Preferred Qualifications
* Working knowledge of tools and equipment used in the trades and/or the operation of heavy equipment or farm machinery and implements and/or warehousing.
* Two (2) years of experience in following written and oral instructions.
* Two (2) years of experience in informing visitors of site facilities, programs, rules and regulations.
Conditions of Employment
Applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations to applicants and employees with disabilities.
* Requires completion of a background check and self-disclosure of criminal history.
* Requires ability to obtain herbicide/pesticide operator's license within 6 months of employment.
* Requires ability to withstand exposure to the elements on a year-round basis.
* Requires ability to lift, carry, and transport loads exceeding sixty pounds.
* Requires ability to walk over rough and broken terrain.
* Requires ability to obtain and maintain First Aid/CPR certification.
* Requires physical ability to operate and maintain tools, equipment, and materials utilized in the maintenance, repair, and care of site resources, buildings, and grounds.
* Requires appropriate, valid driver's license.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency and Division Statement
DNR Agency Statement
Charged with preserving, protecting, and promoting Illinois' natural resources, the Illinois Department of Natural Resources (IDNR) employees oversee water, wildlife, wetlands and oil wells, parks, historic sites - and everything in between. Employment opportunities vary greatly, often providing employees the chance to work indoors and out in a dynamic yet relaxed environment. Working for the State of Illinois, IDNR employees receive excellent benefits, including health, vision and dental insurance; a retirement plan and deferred compensation options; state holidays and other time off; as well as pre-tax benefit programs; flexible/remote work schedules may be available for certain positions.
Office of Land Management
The Office of Land Management (OLM) oversees nearly 400 individual parcels of land and institutes a wide variety of programs and activities advocating outdoor recreation through sustainable use, conservation, and preservation. The Historic Sites Division of the Office of Land Management oversees 57 Historic Sites, Monuments, and Memorials. OLM facilitates activities from small group interpretive programming at Historical Sites, to hiking, hunting, fishing, boating, and camping.
Work Hours: Schedule #1: Jan 16-Feb 28, Mon-Fri, 7:30am-3:30pm; Mar 1-June 30, Sun-Thurs, 7:30am-3:30pm; July 1-Oct 15, Mon-Fri, 7:30am-3:30pm; Oct 16-Jan 15, Tues-Sat, 7:30am-3:30pm
Schedule #2: Jan 16-Feb 28, Mon-Fri, 7:30am-3:30pm, Mar 1-June 30, Tues-Sat, 7:30am-3:30pm, July 1-Oct 15, Mon-Fri, 7:30am-3:30pm; Oct 16-Jan 15, Tues-Sat, 7:30am-3:30pm
Headquarter Location: James C Helfrich Game Propagation Center, 1019 1310th St, Lincoln, Illinois, 62656
Work County: Logan
Agency Contact: Vicky Fowler
Email: *************************
Phone #: ************
Posting Group: Environmental & Natural Resources
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
* ******************************
* ***************************
Nearest Major Market: Springfield
Easy ApplyAssociate Director, Department of Global Standards and Survey Methods (hybrid work model)
Oakbrook Terrace, IL jobs
The Associate Director, Department of Global Standards and Survey Methods plans, organizes, prioritizes, and manages activities and projects related to the development and refinement of accreditation and certification standards, survey methods, and related education; supervises professional personnel; monitors/allocates resources to ensure that objectives are effectively and efficiently met; identifies ongoing professional development goals for staff and future resource needs; and develops goals that relate to the mission of the department and the division.
#LI-hybrid
Responsibilities
Plans, organizes, directs, and evaluates activities related to the development and refinement of accreditation and certification standards, survey methods, and related education. Defines product parameters and specifications. Organizes related staff resources. Formulates effective and innovative approaches to accomplishing product and operational objectives. Promotes and participates in process improvement and performance excellence activities.
Supervises professional personnel to ensure that all work is accurate and high quality. Participates in interviewing, hiring, evaluating, disciplining (if necessary), and mentoring personnel.
Maintains awareness and knowledge of development in the healthcare industry as relates to standards and survey methods and the implications for the Joint Commission.
Stays informed as to relevant skill and qualifications levels required by staff for effective performance and circulates requirements and relevant information to departmental leadership as appropriate.
Liaises with other functional/department managers. Provides professional/technical guidance and consultation to other Joint Commission divisions and personnel in the development and implementation of standards and survey methods.
Assists in the development and administration of departmental budgets related to specific projects. Manages and controls departmental expenditures within agreed budgets. Identifies potential areas for revenue generation within the department.
Performs the following additional responsibilities: (15%)
Eligible Associate Directors will travel to conduct accreditation surveys or certification reviews annually within a timeframe determined by leadership
Qualifications
Master's degree required
Eight to ten years of progressively increasing responsibility in health care delivery and leadership
Demonstrated analytical and complex project or program management skills
Demonstrated ability to solve problems and manage multiple priorities, meeting and/or exceeding customer expectations
(Preferred) Knowledge of Joint Commission survey/review operations
Management and leadership ability to plan, organize, and synthesize complex standards, survey methods, and related education activities involving a wide range of individuals, groups, and/or committees. Ability to complete work independently and lead a team engaged in multiple project assignments.
Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside and outside of the organization, often in sensitive situations requiring political awareness.
Requires excellent communication skills, both oral and written, to coordinate assignments/projects with officers, department heads, managers, and supervisors within the company, and with key stakeholders outside the company; requires the ability to write clearly and express complex concepts in a manner understandable to the applicable audience.
Must be able to travel up to 20% of work time.
We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.
Min USD $113,000.00/year Max USD $156,000.00/year
Auto-Apply