The Container Store jobs in Indianapolis, IN - 23 jobs
Part-time Retail Employee - Early Morning
The Container Store 4.4
The Container Store job in Indianapolis, IN
The Retail Employee / Project Specialist Early Morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.
This role will require early morning shifts starting between 5am and 6am.
A $2 per hour differential will be paid for early morning shifts scheduled to begin between 5:00 am - 7:00 am and spent unloading trucks and merchandising the store prior to the store opening.
Additional shifts may be available in order processing, registers and sales and would include daytime, evenings, and weekends.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Works merchandise processing during early morning or evenings (based on the schedule), unloading trucks, lifting boxes, merchandising products, climbing ladders, and working at a safe but fast pace
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Maintains the Sales Floor - keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
Processes customers' orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
Available for early morning shifts starting between 5am and 6am
High school diploma preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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$29k-33k yearly est. Auto-Apply 5d ago
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H&M Sales Advisor - Castleton Square Mall
H&M 4.2
Indianapolis, IN job
About the Role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation:
Sales Associates Pay Rate $12.50 per hour**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We
are
committed
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providing reasonable
accommodations for applicants with disabilities.
If
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or accommodation during the application or interview process, please contact us at
**************************
, and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting
[email protected]
. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our
Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our
Applicant Privacy Notice
.
$12.5 hourly 9d ago
Designer
Crate & Barrel 4.4
Indianapolis, IN job
Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. Skilled across a range of design styles-from classic to contemporary-Designers utilize digital tools and technology during in-store and in-home consultations to bring customer visions to life. In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor. You will conduct customer outreach, develop design packages to brand standards, and ensure timely follow-up. Maintaining operational excellence through impeccable product presentation and careful use of tools and technology is essential, as is collaborating with store and design teams to support business goals. This role offers a creative, rewarding career path for those passionate about home interiors and thriving in a team-oriented, competitive environment.
A day in the life as a Designer...
+ Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
+ Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
+ Lead design consultations in person (in-store or in-home) or via email, phone and virtual
+ Deliver projects in a timely manner and within determined timelines
+ Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
+ Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
+ Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
+ Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)
+ Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
+ Support store training and educating on design services, to drive a clear understanding of design services and offerings
+ Develop new and lasting relationships with customers through networking and clienteling
+ Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
+ Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
+ Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
+ Ability to stay up to date on current design trends
+ Ability to be an agent of change and shift quickly as our business evolves
We'd love to hear from you if you have...
+ Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
+ Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
+ Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
+ Ability to stay up to date on current design trends
+ Proven track record of building long-lasting relationships with customers
We'd love to hear from you if you have...
+ 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
+ Experience working one on one with clients and recommending solutions
+ Proficient in Google platforms, virtual communication, design tool experience preferred
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
$42k-67k yearly est. 2d ago
Assistant in Training
Buckle 4.0
Indianapolis, IN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable inin giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$30k-42k yearly est. 60d+ ago
Department Manager
H&M 4.2
Indianapolis, IN job
About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
Representing yourself and the H&M brand positively during customer interactions
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
Establish & analyze sales and budget goals, creating plans to optimize results
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Manage your department in a cost-efficient way
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
Complete performance evaluations and succession planning to support business & team needs
Retain and share your knowledge and skills with your team
Collaboration, planning & teamwork with in-store Visual Merchandiser team
Give & receive feedback with your colleagues to learn, develop & support each other
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Secure a clean and tidy sales floor and back of house including stockroom areas
Ensure high fashion quality, visual and commercial product presentation, with good garment care
Secure good stock levels and provide input on allocation to Area team
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
Responsible for opening & closing of store daily
Qualifications
Who You Are
To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $18.98-$22.39 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$19-22.4 hourly 9d ago
Part-Time Sales Teammate
Buckle 4.0
Indianapolis, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$22k-25k yearly est. 60d+ ago
Assistant in Training
Buckle 4.0
Kokomo, IN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable inin giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$31k-43k yearly est. 18d ago
Part-Time Sales Teammate (The Shops At Perry Crossing)
Buckle 4.0
Plainfield, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$22k-27k yearly est. 60d+ ago
Department Manager
H&M 4.2
Indianapolis, IN job
Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $18.98-$22.39 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$19-22.4 hourly 8d ago
Assistant in Training
The Buckle 4.0
Kokomo, IN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Eager and assertive to answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
* Maintain and build good Guest relationships to develop a client based business
* Lead by example with a high level of showmanship, excellent customer service and attentiveness
* Recognize and communicate Guest Levels with the Team
* Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
* Coachable; consistently welcomes feedback from Manager to improve sales presentations
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
* Plan sales goals with Store Manager
* Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
* Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
* Coach and create relationships through Guest Loyalty and Guest Preferred
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
* Maintain a positive attitude at all times creating a positive floor culture
* Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
* Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
* Motivate Teammates to initiate and complete daily tasks set by Store Management
* Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
* Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
* Execute actions from department calendars and track on the Weekly Delegation Worksheet
* Demonstrate leadership actions during segments
* Demonstrate how to get the Guest involved with product
* Be vocal and continuously update fellow leader and Team
* Responsible for asking for and remembering Guest names
* Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
* Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
* Help execute all segments to support business goals.
* Assist Store Manager in Recruitment of all store staffing needs
* Understand how to explain pay and Buckle Benefits
* Responsible for keeping up to date with contact list and adding top talent on the team consistently
* Execution/training on Leadership playbook
* Accountability of all characteristic pieces
* SPG Teammate/leader training shifts
* Responsible for training and coaching with manager on all non-sales positions
* Assertive to execute actions with constantly changing sales focuses
* Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
* Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
* Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
* Partner with Store Manager to delegate, demonstrate, and review all 4 zones
* Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
* Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
* Give informational and influential store tours
* Ensure sales floor is consistently sized and new freight is appropriately displayed
* Exhibit ability to create changes to improve store's overall performance via Performance Tracker
* Ability to foresee and anticipate changes in product and act independently to improve overall visual results
* Responsible for visual standards on floor and backroom
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Understand and utilize planner including completion of Opening and Closing Checklists
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Follow all Loss Prevention guidelines, including daily bag and purse checks
* Ability to execute and teach all Point of Sale ("POS") procedures
* Appropriately handle calls from Corporate Office
* Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
* Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
* Ability to navigate and execute all tools on the home page
* Knowledge and ability to give guidance and feedback to all non-sales positions
* Complete all scheduled shifts and cover shifts when needed
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
* Other duties as assigned
* Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
* Planning (week/month/year)
* Executes and trains others on opening/closing checklist
* Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
* Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
* Monitor and maintain adequate inventory of supplies
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
* Comfortable inin giving and receiving feedback from peers and Management
* Supportive of Leadership
* Promote personal and store growth
* Demonstrate and maintain a professional, mature and stable relationship with all Teammates
* Execute daily interviews as needed to support Team Development and growth
* Overcome objections and problem solve
* Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
* Understand and administer Buckle Commitment to Success
* Ability to travel and cover other Stores within District based on business needs
* Handle all schedule changes in a positive and professional manner
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$31k-43k yearly est. 18d ago
Part-Time Sales Teammate
Buckle 4.0
Kokomo, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$22k-25k yearly est. 18d ago
Part-time Retail Employee - Early Morning
The Container Store 4.4
The Container Store job in Indianapolis, IN
The Retail Employee / Project Specialist Early Morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. * This role will require early morning shifts starting between 5am and 6am.
* A $2 per hour differential will be paid for early morning shifts scheduled to begin between 5:00 am - 7:00 am and spent unloading trucks and merchandising the store prior to the store opening.
* Additional shifts may be available in order processing, registers and sales and would include daytime, evenings, and weekends.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
* Works merchandise processing during early morning or evenings (based on the schedule), unloading trucks, lifting boxes, merchandising products, climbing ladders, and working at a safe but fast pace
* Welcomes and greets all customers either as Host in the front entrance or throughout the store
* Connects with our customers throughout the store suggesting solutions to their organizational challenges
* Designs and sells custom closets and other storage and organization solutions
* Serves as a register person with strong focus on providing a great customer experience during check out
* Introduces and enrolls customers in our rewards program
* Maintains the Sales Floor - keeping shelves full and presented according to our brand standards.
* Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
* Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
* Processes customers' orders for curbside pick-up and/or delivery
* Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
* Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
* Actively engages with customers to solve their organizational challenges
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Rewarding pay to recognize the value you bring to the team.
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
* Available for early morning shifts starting between 5am and 6am
* High school diploma preferred
* Retail sales experience a plus
* Strong computer skills
* Enjoys engaging with people and connecting with customers
* Understands retail is an ever-changing industry and requires flexibility in scheduling
* Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
$29k-33k yearly est. Auto-Apply 32d ago
H&M Sales Advisor - Castleton Square Mall
H&M 4.2
Indianapolis, IN job
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
* Willingness to engage and have conversations with customers to provide excellent service
* Guide customers through our fashion trends, stories & products in all areas of the store
* Ability to effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Representing yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
* Use your product & fashion knowledge to share relevant information to customers
Team & Development
* Retain and share your service, fashion and store operations knowledge and skills with colleagues
* Follow all procedures, routines, and legal requirements in all areas of the store
* Give & receive feedback with your colleagues to learn, develop & support each other
* Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice & processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
* Ensure good stock levels with replenishment routines on sales floor
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Support with opening and closing of the store
* Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
* As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
* Motivated by giving customers a great experience.
* You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
* You should also enjoy working in a collaborative and dynamic environment.
* You have sales experience working in a dynamic and collaborative environment that you can apply to your role
* Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $12.50 per hour
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
$12.5 hourly Easy Apply 8d ago
Assistant in Training
Buckle 4.0
Bloomington, IN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable inin giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$30k-41k yearly est. 60d+ ago
Part-Time Sales Teammate
The Buckle 4.0
Kokomo, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
* Answer questions regarding the store and its merchandise.
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
* Help Guests try on or fit merchandise.
* Check out and bag purchases.
* Prepare merchandise for alterations.
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Place Special Orders or call other stores to find desired merchandise.
* Maintain and build good Guest relationships to develop a client based business.
* Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
* Create relationships through Guest Loyalty and Guest Preferred.
* Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
* Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
* Stay current on product range.
* Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
* Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
* Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
* Follow all Loss Prevention guidelines, including daily bag and purse checks.
* Develop and maintain knowledge of Point of Sale ("POS") procedures.
* Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
* Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
* Teammate Discount
* Performance Bonuses
* Employee Assistance Program
* 401(k) (subject to additional requirements)
* Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$22k-25k yearly est. 18d ago
H&M Sales Advisor
H&M 4.2
Plainfield, IN job
About the Role
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation:
Sales Associates Pay Rate $11.75 per hour**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We
are
committed
to
providing reasonable
accommodations for applicants with disabilities.
If
you
require assistance
or accommodation during the application or interview process, please contact us at
**************************
, and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting
[email protected]
. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our
Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our
Applicant Privacy Notice
.
$11.8 hourly 22d ago
Assistant in Training
Buckle 4.0
Muncie, IN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable inin giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$31k-43k yearly est. 60d+ ago
PT Store Supervisor-Clay Terrace #4350
Eddie Bauer 4.4
Carmel, IN job
Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Supervisor reports to the Store Manager.
Who You Are:
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively completes assigned responsibilities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Supervisor you will:
Support the management team to achieve sales results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Be a role model to team members for the customer experience.
Support the management team to ensure store standards for merchandising and operations are met consistently.
Be accountable for assigned tasks and results.
Learn about all aspects of the business and share ideas to drive the business.
Create a great work environment by maintaining a positive and professional attitude.
Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
Prior supervisory experience in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
$24k-32k yearly est. Auto-Apply 60d+ ago
Part-Time Sales Teammate
Buckle 4.0
Bloomington, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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$22k-25k yearly est. 60d+ ago
Part-Time Sales Teammate
Buckle 4.0
Muncie, IN job
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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