Business Analyst, Professional Service Systems
Udemy job in Austin, TX
Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
You are an experienced business systems professional with deep expertise in professional services automation and a passion for optimizing customer lifecycle processes. You bring a unique combination of technical proficiency, strategic business understanding, and analytical problem-solving skills that enable you to design and implement solutions that enhance professional services delivery and customer success outcomes.
* Strategic Thinking - You excel at understanding professional services business models and customer success strategies, translating organizational objectives into actionable system requirements. You can see how Salesforce and other system capabilities connect to drive project profitability, resource optimization, and customer satisfaction outcomes.
* Problem Solving - You thrive on analyzing complex challenges and finding innovative ways to leverage Salesforce functionality to streamline processes. When faced with unique project delivery requirements, you can design creative solutions that improve efficiency while maintaining system integrity and user experience.
* Technical Expertise - You possess advanced Salesforce Sales Cloud administration skills with deep hands-on experience configuring complex workflows. You understand the technical architecture needed to support project delivery, resource management, and customer success processes. You are excited by the opportunity to develop expertise in Certinia and other business systems.
* Collaboration: You excel at building relationships with team members and both technical and non-technical business partners to deliver integrated solutions that meet business objectives.
A note about Certinia experience:
* While Certinia experience is not required for this role, willingness to learn Certinia is necessary. We are open to hiring talented Salesforce professionals who are committed to learning Certinia in their first 30 days.
* We understand a ramp period may be necessary to achieve expert-level knowledge of all aspects of Certinia PSA module, including project accounting, resource scheduling, timesheet management, expense management, and professional services billing
About this role
As a Salesforce Business Analyst you will focus on scaling the systems and workflow that support Udemy's professional services delivery and customer success operations. You will work closely with Professional Services, Customer Success and RevOps teams to translate complex business processes into efficient system solutions using Certinia PSA and Salesforce Sales Cloud. While initially focused on our PS processes with Certinia PSA, you will have opportunities to expand into the broader Customer Success and Renewals motions.
What you'll be doing
* Lead discussions with PS, CS and RevOps leaders to understand strategic goals and identify implementation phases
* Translate existing business processes or future objectives into clear technical requirements and functional specifications with Jira, Google Docs, and process flow diagrams.
* Configure new Salesforce or Certinia features and automation to support process management, resource allocation, time tracking and billing processes
* Assist with user acceptance testing, quality assurance processes, and deployment activities to ensure successful project delivery and user adoption
* Collaborate with Business Systems project managers, solution architects and developers to design, scope, and deliver complex enhancements and cross-functional projects
* Identify opportunities to leverage Salesforce and Certinia features to automate manual processes and improve operational efficiency across the PS and CS lifecycle
* Contribute to roadmap and prioritization planning with your peers and business partners
What you'll have
* 7+ years of hands on experience administering Salesforce Sales Cloud, with emphasis on supporting global SaaS companies that integrate third party applications with Salesforce
* 5+ years of experience as a business analyst or similar role with focus on translating business requirements into technical solutions
* Required Salesforce certifications:
* Salesforce Administrator
* Platform App Builder
* Experience working in an agile development environment with regular sprint cycles
* Excellent communication and collaboration skills, with the ability to translate technical concepts to non-technical stakeholders
* Curiosity and drive to learn new applications and tools that can be leveraged in the Salesforce GTM ecosystem.
Posting Date: 10/17/2025
Application window: 10/17/2025 - 10/31/2025
Auto-ApplySenior Equity Plan Administrator
Udemy job in Austin, TX
Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
* Stock Management
You excel at managing equity compensation programs, ensuring accurate tracking of stock grants, vesting schedules, and employee stock purchase plan participation. You understand the complexities of equity plan administration and can effectively oversee the full lifecycle of equity compensation.
* Corporate Governance
You bring strong expertise in equity plan compliance and corporate governance, including SEC reporting (Forms 3, 4, 5), ASC 718, SOX controls, and global tax/regulatory requirements. The role also supports corporate governance through Compensation Committee preparation, insider trading policy oversight, cap table/share pool management, and proxy disclosure. Experience with audits and M&A transactions is highly valued.
* Employee Stock Purchase Plans (ESPPs)
You have deep expertise in facilitating employee stock purchase programs, managing payroll deductions, discount calculations, and purchase periods. You understand the tax implications and regulatory requirements while ensuring seamless employee participation and accurate record-keeping.
* Data Analysis
You are skilled at analyzing complex equity compensation data to identify trends, ensure accuracy, and provide meaningful insights to stakeholders. You can transform raw data into actionable reports that support strategic decision-making and compliance requirements.
About this role
As a Senior Equity Plan Administrator at Udemy, you'll take ownership of our global equity programs, ensuring they run seamlessly and compliantly while directly contributing to employee engagement and retention. This highly visible role partners with Finance, Legal, People, and Payroll, giving you the opportunity to influence processes at scale and advise on equity best practices. If you're looking to expand your expertise in equity administration and play a key role in shaping a growing public company's total rewards strategy, we'd love to hear from you.
What you'll be doing
* Administer RSU and PSU plans, employee stock purchase plans, and other equity compensation programs from grant issuance through settlement and reporting
* Manage ESPP enrollment periods, purchase calculations, and participant communications
* Prepare regulatory filings and compliance reports related to equity compensation programs
* Analyze equity program data to identify trends and provide insights to leadership
* Support annual equity refresh processes and special grant initiatives
* Respond to employee inquiries regarding their equity compensation and provide clear guidance
* Collaborate with external vendors and service providers to optimize program administration
* Ensure all activities comply with SEC regulations, tax requirements, and corporate governance standards
What you'll have
* Bachelor's degree in Finance, Accounting, Human Resources, or related field; CEP (Certified Equity Professional) designation strongly preferred
* 5+ years of experience in global equity compensation administration, ideally at a public company
* Experience with equity management platforms (Morgan Stanley E*TRADE preferred)
* Familiarity with SEC disclosure requirements and public company reporting standards
* Advanced Excel skills and experience with data analysis and reporting
* Excellent communication skills and ability to explain complex concepts to employees
* Experience working in a fast-paced, high-growth technology environment preferred
* Strong problem-solving skills and ability to work independently while collaborating effectively with cross-functional teams
Posting Date: Sept 12, 2025
We anticipate the application window will be open until Oct 10, 2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
Auto-ApplyASIC Engineer Physical Design
Austin, TX job
Join Meta's Infrastructure organization to leverage your expertise in ASIC Physical Design, driving high-performance, AI/ML SoC and IP development from Netlist to GDSII, directly impacting the efficiency and innovation of our data center applications.
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 8+ years of experience in physical design and timing closure
* Knowledge of RTL2GDSII flow and design tape-outs in 5nm or below process technologies
* Experience with EDA tools like DC/Genus, Innovus/ICC2, Primetime, Redhawk/Voltus, or Calibre
* Hands-on experience in SoC floor planning, place & route, power and clock distribution, and timing convergence of high-frequency designs
* Knowledge of geometry/process/device technology implications on physical design
* Experience with large SOC designs (>100M gates) with frequencies over 1GHZ
* Experience collaborating effectively with both internal and external teams across various functions and geographic locations
* Programming/scripting skills: TCL, Python, Perl or Shell
Preferred Qualifications
* Experience in full chip floor planning, partitioning, budgeting, and power grid planning
* Experience with low power implementation, power gating, multiple voltage rails, UPF/CPF knowledge
* Experience in planning, implementing, and analyzing high-speed clock distribution networks. Experience with alternate strategies for clock distribution, including standard trees, mesh, H-Tree, and clock power reduction techniques
* Knowledge of static timing analysis and concepts, defining timing constraints and exceptions, corners/voltage definitions
* Knowledge of Circuit design, device physics, and demonstrated experience in sub-micron technology
* Experience in the physical design of data-path intensive designs
* Experience in the 3D-IC technology, methodology, and advanced packaging
* Experience in validating Power Distribution Network (PDN), IR/EM, Thermals for 3D-IC
Responsibilities
* Develop and own physical design implementation of multi-hierarchy low-power and high-performance designs, including physical-aware logic synthesis, floorplan, place and route, clock tree synthesis, static timing analysis, IR drop, EM, and physical verification in advanced technology nodes
* Resolve design and flow issues related to the physical design, identify potential solutions, and drive execution
* Deliver physical design of an end-to-end IP or integration of ASIC/SoC design and point out lower power and higher performance trade-offs
* Define and implement schemes, including semi-custom placement and routing, to improve performance and power
* Work with the RTL design team to understand partition architecture and drive physical aspects early in the design cycle
* Interface with the RTL design team to drive design modifications to resolve congestion/timing issues and implement functional ECO's
* Use EDA tool-based programming and scripting techniques to automate and improve throughput and quality
* Interact with tool vendors to drive tool fixes and flow improvements. Perform tool evaluations of new vendor tools and functions
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Information Architect
Austin, TX job
We're seeking an Information Architect who will build and implement cutting-edge technology solutions that power how our global workforce accesses and leverages organizational knowledge. We're looking for someone with hands-on development skills who can configure, deploy, and manage scalable content and knowledge systems. You will have direct experience implementing AI/ML solutions, especially for content intelligence and knowledge automation, and excels at turning strategic requirements into working technical solutions through prototyping, system integration, and iterative development.
**Required Skills:**
Information Architect Responsibilities:
1. Create and use AI to make content systems smarter, so content is automatically better, personalized, and delivered proactively
2. Build context rich information representation models to power NLP and LLMs with smart content
3. Help build APIs for smooth knowledge sharing across all platforms and new tech
4. Implement content system infrastructure using generative AI, semantic search engines, and predictive analytics models, building scalable technical solutions that anticipate organizational knowledge requirements
5. Build and deploy connected knowledge system integrations between HR platforms and enterprise intelligence systems using modern integration patterns and API development
6. Team up with product managers, engineers, and business stakeholders to build and deploy technical solutions, implementing user-friendly knowledge systems
7. Implement and deploy future thinking employee support systems using automated workflows, proactive information delivery mechanisms, and intelligent user interfaces
8. Work with global HR program owners to configure AI-powered content management solutions, implementing machine learning models and deploying enhanced knowledge system methods
9. Help make the People@ taxonomy smarter, turning it into AI-ready knowledge graphs that can power advanced analytics, automatic insights, and chat interfaces
10. Design and build knowledge systems that use AI tech like large language models, vector databases, and semantic understanding to give employees better experiences
11. Pioneer new ways to deliver knowledge, like voice interfaces, augmented reality overlays, and experiences that know what you need based on context
12. Research and implement industry best practices through direct technical development and system configuration
13. Develop architecture solutions that enable knowledge systems to adapt to changing business models and workforce needs
14. Maintain intricate system integrations across content management platforms, HR systems, analytics tools, and AI services
15. Use code-based tools (such as Jupyter notebooks) to create, run, and share documents containing live code, text, equations, and data visualizations, supporting rapid prototyping, analytics, and machine learning workflows
16. Leverage AI-enhanced coding interfaces for rapid iteration, prototyping, and solution delivery
17. Partner with engineering to build and deliver high-quality solutions that meet business needs and bring innovative disruption in ambiguous spaces
**Minimum Qualifications:**
Minimum Qualifications:
18. Bachelor's degree in a directly related field, or equivalent practical experience
19. 6+ years of progressive experience in enterprise content architecture, knowledge systems design, or HR technology solution development
20. 4+ years of hands-on experience developing complex taxonomies, ontologies, and knowledge architectures for AI/ML applications and large-scale systems
21. Experience implementing AI-enhanced content solutions, including machine learning classification, semantic search, or conversational AI systems
22. Experience with modern data technologies including vector databases, graph databases, knowledge graphs, and big data platforms
23. Advanced experience with content management platforms, GraphQL, metadata management, and structured content strategies
24. Demonstrated track record of leading global technical initiatives with cross-functional stakeholder collaboration and business impact delivery
25. Strategic thinking with experience in technology roadmapping, competitive analysis, and innovation planning
26. Proficiency in agile methodologies and experience managing complex, ambiguous technical initiatives
27. Demonstrated communication skills with proven experience to influence at all levels and drive organizational change
**Preferred Qualifications:**
Preferred Qualifications:
28. Master's degree in Information Science, Computer Science, Library Science, or equivalent technical field
29. Advanced certifications in AI/ML, cloud architecture, or enterprise content management
30. Familiarity with programming languages such as Python, JavaScript, Go, or Java with experience in AI/ML frameworks
31. Background in conversational AI development, natural language processing, or generative AI implementations
32. Practical experience in HR domains including benefits, compensation, payroll, and global regulatory compliance
33. Experience with enterprise integration platforms (MuleSoft, Workday, Salesforce) and advanced analytics tools
34. Track record of successful vendor partnerships for AI technology implementation and strategic technology consulting
35. Experience leading innovation initiatives in rapidly evolving, global technology environments
36. Understanding of AI ethics and responsible AI development in enterprise systems
**Public Compensation:**
$122,000/year to $177,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Research Scientist Intern, Silicon Performance Architecture (PhD)
Austin, TX job
Reality Labs (RL) focuses on delivering Meta's vision through AI-first devices that leverage Mixed Reality (MR) and Augmented Reality (AR). The compute performance and power efficiency requirements of Mixed and Augmented Reality require custom silicon. Reality Labs Silicon team is driving the state of the art forward with highly integrated SoCs that leverage breakthrough work in computer vision, machine learning, mixed reality, graphics, displays, sensors, and new ways to map the human body. Our chips will enable AR & MR devices that blend our real and virtual worlds throughout the day. We believe the only way to achieve our goals is to look at the entire stack, from transistors, through architecture, firmware, and algorithms.We are seeking research interns with a background in Performance Modeling, Performance Simulation Methodologies, and Computer Architecture to improve our performance modeling collateral and use those models to guide the architecture of AR/MR silicon.Our internships are twelve (12) to twenty-four (24) weeks long and we have various start dates throughout the year.
**Required Skills:**
Research Scientist Intern, Silicon Performance Architecture (PhD) Responsibilities:
1. Build APIs and/or custom wrappers to integrate various perf modeling components, develop test suites to formally verify the functionality and performance of the integrated models
2. Identify areas of optimization to increase the speed of simulation infrastructure either through code refactoring or code restructuring
3. Conduct performance & power explorations of various architectural components using built performance models (including blocks such as NoC, DRAM, MMUs, etc)
**Minimum Qualifications:**
Minimum Qualifications:
4. Currently has, or is in the process of obtaining, a PhD in Computer Science, Electrical Engineering or related field
5. Experience with programming in C/C++ and Python (scripting)
6. Experience in computer architecture (NoC, DRAM, Cache, MMU)
7. Understanding of how to leverage performance modeling to support architectural exploration, with exposure to heterogeneous hardware architectures
8. Understanding of HW power, performance and area trade offs
9. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment
**Preferred Qualifications:**
Preferred Qualifications:
10. Experience working and communicating cross functionally in a team environment
11. Intent to return to degree-program after the completion of the internship/co-op
12. Experience in academic computer architecture simulators such as GEM5, SIMICS, etc
13. Publication track record in computer architecture conferences is a plus - covering areas in high performance computing, memory systems, multi-core and/or accelerator architectures (e.g., ISCA, ASPLOS, MICRO, HPCA, DAC, NOCS, ISPASS, PACT, etc.)
**Public Compensation:**
$7,313/month to $12,134/month + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Client Solutions Manager
Austin, TX job
The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals.
Minimum Qualifications
* 5+ years of experience with online advertising/online media
* Bachelor's Degree
* Advanced experience structuring and manipulating raw data into datasets for analysis
* Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
* Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
* Proven track record in leveraging data to develop broader prototyping solutions for the entire team
* Experience driving a book of business, increasing revenue and business performance
* Experience delivering insights to both technical and non-technical audiences
* Experience working across cross-functional teams
* Experience influencing executives and clients
* Experience navigating ambiguity with agility to effectively lead complex and changing priorities
* Understanding of the technology landscape
Preferred Qualifications
* Experience working cross-functionally with Product teams to improve products features and functionalities
* Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets)
* Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS
* Experience with Meta's full suite of advertising solutions
* Experience with business case modeling and market/opportunity sizing
Responsibilities
* Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
* Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
* Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
* Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
* Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
* Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
* Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
* Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
* Manage account operations (e.g. troubleshooting issues, account set up, etc.)
* Work and collaborate across internal cross-functional teams to project manage complex workstreams
* Travel as needed
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Hardware Engineer
Austin, TX job
Meta is seeking a versatile Hardware Engineer to join our Compute Hardware team. Our mission is backed by a massive hardware infrastructure. Our computational challenges are big, complex, and consistently evolving. Your work has the potential to shape the compute hardware going into our cutting-edge data centers affecting billions of users.
Minimum Qualifications
* Bachelor's degree in Electrical Engineering, Computer Engineering, relevant technical field, or equivalent practical experience
* 6+ years of experience with development and bring-up of data center system equipment, or complex consumer devices
* 6+ years of experience with PCB design with both integrated and discrete circuits, and high-speed interfaces
* 6+ years of experience leveraging hardware architecture and design for analyzing and resolving system hardware issues
Preferred Qualifications
* 6+ years of experience with designing ASIC verification & bring up hardware
* 6+ years of experience with end-to-end enabling, design, and deployment cycle of multiple generations of products
* Experience with industry standard EDA tools for developing and reviewing PCB designs
* 6+ years of expertise with the industry leading designs of CPU/GPU hardware and server system architecture
* Master's degree in Electrical Engineering, Computer Engineering, or relevant technical field
* Experience interfacing with thermal, mechanical, management firmware, system firmware, and software teams during product development
* Experience with owning and delivering a complete hardware enclosure as technical lead with other cross-functional teams
* 6+ years of expertise with designing and troubleshooting data buses used in servers (PCIe, CXL, DDR, SAS, SATA, I2C) in Linux environments, including the use of high-speed scope, logic analyzer, and other validation methods
Responsibilities
* Work with local and remote teams and suppliers, to define product roadmap and program
* Specify, design, and develop CPU/GPU/ASIC based compute hardware solutions, and ASIC enabling hardware
* Lead the bring-up, validation, and launch of hardware systems
* Support hyper-scale deployment and obtain learning for next generation design
* Collaborate with open source hardware community to drive innovation for large scale infrastructure
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
ASIC Engineer, EDA Infrastructure
Austin, TX job
Meta is hiring ASIC EDA Infrastructure Engineers within our Infrastructure organization. We are looking for individuals with experience in EDA flow and methodology, CAD/automation and ASIC infrastructure to build efficient System on Chip (SoC) and IP for data center applications.
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 8+ years of experience with EDA tools and scripting languages (Python, Tcl) used to build tools and flows for complex environments
* Knowledge of front-end and back-end ASIC tools and flows
* Experience with communicating across functional internal teams and with vendors
Preferred Qualifications
* Experience with ASIC EDA infrastructure (compute, storage, job scheduling) management, maintenance and support
* Experience with RTL design using SystemVerilog or other HDL
* Experience setting up EDA infrastructure from scratch
* Experience with developing and supporting solutions for ASIC design environment and infrastructure
Responsibilities
* Front End implementation flow development and support
* Physical Design implementation flow development and support
* RTL2GDS flow development and support
* Internal tools development and automation to help improve productivity across ASIC design cycles including but not limited to RTL generation tools, memory selection automation, register generation, filelist generation
* Work with EDA vendors on new tools/technology and new features evaluation and adoption
* Manage the internal EDA license requests, installation and license forecast as well as EDA tool installation and maintenance
* Work with internal infrastructure team on compute grid, storage management and job scheduling architecture, efficiency and maintenance
* Work with internal infrastructure team on adapting Meta infrastructure to ASIC design solutions, including but not limited to Source Control Management, Continuous Integration, data management and reporting
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Data Center Site Selection Manager
Austin, TX job
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Business Messaging Specialist
Austin, TX job
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
**Required Skills:**
Business Messaging Specialist Responsibilities:
1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
8. Focus on winning new logos for the US Business Messaging Market
**Minimum Qualifications:**
Minimum Qualifications:
9. 6+ years of enterprise sales and business experience
10. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
11. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
12. Analytical and problem-solving experience with large-scale systems
13. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
14. Bachelor's degree
15. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
**Public Compensation:**
$105,000/year to $152,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Product Quality Engineer - Compute/GPU
Austin, TX job
We are seeking a Product Quality Engineer to join our product quality engineering team, focusing on CPU / GPU server platforms. In this role, you will be responsible for ensuring the quality and reliability of CPU / GPU server products from development through mass production. You will collaborate closely with cross-functional teams including hardware design, manufacturing, supply chain, and data center operations to deliver best-in-class server solutions.
Minimum Qualifications
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or related field
* 3+ years of experience in hardware quality engineering, preferably with server or data center hardware
* Understanding of GPU / CPU architectures, server systems, and hardware validation methodologies
* Familiarity with manufacturing processes, supplier management, and testing
* Problem-solving, communication, and cross-functional collaboration skills
Preferred Qualifications
* Experience with large-scale data center deployments or hyperscale server environments
* Prior experience working with GPU vendors and ODMs
Responsibilities
* Drive product development activities for GPU server products throughout the product lifecycle (NPI to mass production)
* Develop test plans, and quality control processes for server hardware
* Analyze manufacturing and field data to identify trends, root causes, and corrective actions for quality issues
* Collaborate with design, sourcing and supplier teams to resolve technical issues and improve product quality
* Lead failure analysis investigations and drive continuous improvement initiatives
* Define and track key quality metrics
* Support supplier quality engineering and manage quality escalations with vendors
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Principal Data Scientist, Product & Pricing Analytics
Udemy job in Austin, TX
Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
You're a data scientist who's passionate about turning raw data into meaningful insight and action. You know that great analysis doesn't just explain what happened; it helps people understand why it matters and what to do next. You're fluent in SQL, Python and Experimentation best practices, and comfortable navigating ambiguous business problems. You thrive in cross-functional environments, especially when working closely with Product, Marketing and Engineering teams. You're equal parts technical and communicative, and the intersection of data science and storytelling excites you. You enjoy partnering with cross-functional stakeholders, and you're energized by uncovering patterns in behavior that drive real outcomes for customers. You're curious, a fast learner, and constantly thinking about how to scale your impact through automation and proactive insight.
About this role
This is a highly visible role that sits at the intersection of product, data science, and pricing strategy. The Principal Data Scientist, Product & Pricing Analytics will play a key role in ensuring the vibrancy of Udemy's consumer marketplace.
In this role, you will work with stakeholders in Product and Marketing to drive data-informed decisions about how we price courses, measure the performance of our econometric pricing algorithms, design and execute experiments, create dashboards to drive revenue maximization efforts, and suggest strategic changes in our pricing and promotions strategy based on insights from user data. Success in this role will require a combination of strong communication and collaboration skills, sharp product sense, a customer-centric mindset, and solid technical data science skills.
We are interested in building a diverse, collaborative, and fun environment. Come help us improve lives through learning!
What you'll be doing
* Serve as the embedded product data science partner in a cross-functional team responsible for pricing and product experimentation at Udemy, including PMs, Engineers, and Marketers.
* Work with the team to develop a rich program of experimentation to improve the revenue performance of our consumer marketplace including metric creation, experiment design, power analysis, and analysis of experiment results.
* Use advanced analytics techniques (e.g., clustering, regression, forecasting) to uncover insights that shape how we serve consumer accounts.
* Drive data-informed decision-making within the Product and Pricing teams by equipping PMs, Marketers and Engineers with self-service analytics tools, and conducting ad hoc analyses and causal studies for the team.
* Measure price elasticities, average selling prices, and conversion rates in our marketplace, and use those metrics to help brainstorm potential price experiments to drive revenue gains.
* Work with Udemy's Pricing & Promotions team to quantify, understand, and prioritize improvements to our pricing system. Collaborate with Data Engineering to improve data pipelines and access.
What you'll have
* Bachelor's degree in a relevant technical field, or equivalent practical experience.
* 6+ years of hands-on Data Science or ML Engineering experience (4+ if you have a PhD), with past work in product, customer and/or pricing analytics strongly preferred.
* Expert-level SQL and Python skills; experience with Databricks or similar cloud data warehouses.
* Broad knowledge of applied statistics, experimental design, and analysis of A/B tests.
* Experience working with Github and CI/CD code review processes.
* Experience building automated data pipelines using tools like Airflow and dbt.
* Exceptional data storytelling and data visualization ability. Experience with Tableau, and a strong eye for visual storytelling and usability, is a big plus.
* A proactive mindset with ability to translate open-ended business questions into structured analyses and actionable recommendations.
* Strong ownership and ability to work autonomously, while also collaborating with teams and colleagues that span global time zones.
Posting Date: 10/29/2025
Application Window: We anticipate the application window will be open until 11/29/2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
Auto-ApplyCreative Strategist
Austin, TX job
Creative Shop is a team of entrepreneurs. We believe that creativity is what drives innovation in every aspect of the modern world, disrupts industries, improves the status quo, and helps bring the world closer together. Inside Creative Shop, the Small Medium Business Group democratizes the power of creativity by making it feel easy for anyone to build creative that works. We are looking for someone to join our team who thrives working in a rapidly changing creative industry, and has a drive for creative experimentation. You belong in our team if you want to take your ideas to thousands - and even millions - of advertisers. If you want to shape how those advertisers use our platforms to build their brands and thrive. If you want to work with our product teams to inject your firsthand knowledge of advertiser needs in order to serve them better from the start.
Minimum Qualifications
* 5+ years of experience in creative for performance, gained from working at startups, creative agencies, in-house creative teams, tech companies or as a non-traditional content creator
* Conceptual thinking and problem solving - experience in visualizing ideas and influencing stakeholders to execute strategies to their full potential across platforms
* Data fluency - you are happy to get your hands dirty with data and measurement while also being willing to learn new tools and distill data into unique insights
* Knowledge of AI solutions and tools for marketing and advertising
* Latest work samples required
Preferred Qualifications
* Demonstrated experience as a tinkerer, willing to try your hand at prototyping to test ideas
* Demonstrated experience in how AI can enhance the creative process and unlock new levels of creativity
* A unique perspective on storytelling and how it manifests in the digital landscape
Responsibilities
* Continually inspire our clients and industries with the right approach that translates into business outcomes
* Work with a wide-range of cross-functional teams to refine and scale your approaches for maximum impact across Meta's Platforms
* Continually work to invent new ways to harness creativity for business growth whilst driving value for people and communities
* Work hands-on to bring ideas to life. This is a position for builders/creators who demonstrate the imagination to scale your team's ideas across the globe
* Collaborate with cross-functional teams internally and externally to drive efficiency on the process and the impact it has on our clients' businesses
* Continually explore Meta products - be a maker yourself and know the tools well from a consumer standpoint to build the best brand experiences for broad audiences
* Be adept at handling a high-growth environment. This team is inventing every day and it takes tenacity, bravery and the experience to view the big opportunities to thrive here
* Operationalize creative data, metrics and insights approach that identifies the right creative challenges and blockers, tracks progress, and delivers long term sustainable progress
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Network Engineer, Operations and Support
Austin, TX job
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Manager, Salesforce Service Cloud
Udemy job in Austin, TX
Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
* Technical Expertise: Deep understanding of Salesforce core platform architecture and Service Cloud capabilities, with advanced administrator skills and growing knowledge of AI applications in customer support environments. Hands on experience building automation with Flows and other declarative tools.
* Strategic Thinking: Ability to translate complex business processes into scalable system solutions while developing and prioritizing roadmaps that align with organizational goals.
* Leadership: Effective team mentoring capabilities, paired with exceptional stakeholder management and collaboration skills across technical and business teams.
* Problem-Solving: Analytical approach to identifying and resolving complex issues with attention to detail and a focus on sustainable, long-term solutions.
About this role
Udemy is seeking a strategic and technically adept Manager of Salesforce Service Cloud to lead the implementation and long-term ownership of our Service and Experience Cloud platforms. This role is critical to enabling scalable, high-impact customer experiences across our Global Customer Operations teams-supporting both Enterprise and Consumer customers. You will partner closely with our implementation vendor during initial setup and take full product ownership post-launch, driving platform maturity, feature innovation, and operational excellence. This role requires a strategic thinker who can translate business requirements into effective system solutions while building strong relationships with stakeholders and managing team members.
What you'll be doing
* Lead and coordinate the successful rollout of Salesforce Service and Experience Clouds, partnering with external vendors, internal stakeholders, and cross-functional teams.
* Serve as the Product Manager for Service and Experience Clouds post-implementation, overseeing system stability, continuous improvement, and roadmap execution.
* Develop and maintain a strategic roadmap and product backlog for future enhancements and projects based on business priorities and ROI.
* Build strong partnerships with the Global Customer Operations team to understand user pain points and opportunities for automation and optimization.
* Translate complex support workflows into scalable Salesforce solutions using declarative features (e.g., Flows, Omni-Channel, Knowledge Base) or code in collaboration with developers.
* Lead and manage Service Cloud developers and administrators, providing technical guidance and collaboration coaching
* Facilitate user acceptance testing (UAT), change management, and adoption across regions and teams.
* Stay ahead of Salesforce product releases and recommend high-value features and optimizations
What you'll have
* 5-10 years of experience implementing or managing Salesforce Service Cloud in high-growth or global organizations.
* Experience with Experience Cloud (e.g., customer/self-service portals, partner communities).
* Required Salesforce certifications:
* Salesforce Administrator Certification
* Preferred Salesforce certifications:
* Salesforce Platform App Builder Certification
* Salesforce Service Cloud Consultant Certification
* Salesforce Experience Cloud Consultant Certification
* Experience managing a technical team (developers/admins) and influencing across functions.
* Strong understanding of customer support operations, contact center processes, and case management best practices.
* Familiarity with Agile/Scrum methodology, sprint planning, and backlog grooming.
* Experience managing project timelines, resources, and deliverables to achieve outstanding results.
Posting Date: 8/4/2025
Application window: We anticipate the application window will be open until Oct 3, 2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window
Auto-ApplyTechnical Program Manager
Udemy job in Austin, TX
Join Udemy. Help define the future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home.
Learn more about us on our company page.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
You bring strong program management fundamentals and a product mindset, thriving at driving clarity, alignment, and execution across cross-functional teams.
You're technically fluent and comfortable working with Product, Engineering, and Design to turn strategy into executable plans.
You use data and metrics to track progress, inform decision-making, and continuously improve outcomes.
You're collaborative and proactive, with strong communication skills that adapt to both technical and non-technical audiences.
About this role
As a Technical Program Manager, you'll help drive the successful planning and execution of high-impact, cross-functional initiatives across our product portfolios. This role partners closely with Product, Engineering, and Design to shape product strategy, translate it into executable roadmaps, and drive measurable user and business outcomes. You'll work closely with teams to align priorities, clarify requirements, and ensure scalable, efficient delivery. This role is designed for someone who thrives on bringing order to complexity - enabling teams to focus on what they do best while improving processes and removing roadblocks along the way.
What you'll be doing
Leading cross-functional technical programs from initiation through delivery - aligning roadmap priorities, clarifying trade-offs, and ensuring delivery connects back to product and user outcomes.
Partnering with product and engineering leads to align on roadmaps, capacity, and delivery priorities.
Supporting technical discovery and scoping by helping clarify requirements, constraints, and trade-offs early in the development lifecycle.
Promoting operational excellence by maintaining and iterating on frameworks, tools, and rituals that improve how we plan, prioritize, and measure product outcomes - scaling both delivery efficiency and impact.
Identifying and managing interdependencies across workstreams, proactively unblocking teams to keep programs on track.
Communicating program status and decisions to stakeholders at all levels with clarity and confidence.
Facilitating retrospectives and post-launch reviews, turning lessons learned into process improvements.
Collaborating with other TPMs on cross-cutting initiatives while independently managing assigned programs.
Supporting teams through change management as tools, processes, and structures evolve.
Connecting the dots across Product, Engineering, and Design - shaping clarity around what we build, why we build it, and how it delivers measurable value to learners.
What you'll have
4+ years of experience as a Technical Program Manager (or equivalent) in a fast-paced, software-focused organization.
A track record of delivering successful cross-functional programs with clear outcomes.
Experience working closely with product and engineering teams, with exposure to design or creative workflows.
Experience collaborating with business teams such as GTM and Customer Success to drive alignment and execution.
Proficiency with program management tools such as Jira and Confluence, including configuration for workflows and reporting.
Excellent communication, organizational, and problem-solving skills-you bring structure to complex, ambiguous situations.
A collaborative, proactive mindset with the ability to roll up your sleeves and help remove blockers.
Comfort using data and metrics to monitor progress and inform decision-making.
Ability to manage multiple initiatives in a dynamic, evolving environment.
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and uncapped OTE.
OTE Compensation Range
$119,000 - $149,000 USD
Why work here?
You'll grow here.
Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You'll own your work.
We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact.
You'll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You'll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs?
Bring your curiosity. We'll bring the platform and the support. Let's LEARN together.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Auto-ApplyStrategic Partner Development Manager, ISV, Google Cloud
Austin, TX job
_corporate_fare_ Google _place_ Boulder, CO, USA; Atlanta, GA, USA; +5 more; +4 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThe application window will be open until at least November 27, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Boulder, CO, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Miami, FL, USA; Waterloo, ON, Canada** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 15 years of experience in Partner Management, Business Development, Sales, or Channel Development in the technology industry.
+ Experience working with cloud-based technologies and business applications ISVs.
+ Experience in public cloud solutions across SaaS, PaaS, or IaaS.
**Preferred qualifications:**
+ Experience launching partner products and solutions, including complex channel go-to-market motions such as multi-partner solutions, procurement through cloud marketplaces, and consumption-based solutions.
+ Experience managing and growing technology partnership relationships with cross-functional teams internally and externally.
+ Experience interfacing with, and being a trusted partner for, C-level executives in partner companies.
+ Experience planning and managing at strategic and operational levels.
+ Experience working in a partnership role at a leading SaaS company.
**About the job**
In this role, you will develop, scale and own the partnership relationship for the largest business applications ISVs who are partnered with Google Cloud. While leveraging co-innovation, co-marketing and co-sell activities, you will look to strengthen the relationship with the ISVs in the portfolio and accelerate their adoption of Google Cloud services. You will work across Google Cloud's Product Management, Development, Marketing, and customer-facing organizations to foster strong executive alignment with these partners, develop a co-innovation plan for new solutions and orchestrate the co-sell motion between Google Cloud and the partners' sales organizations.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $218,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Develop and grow existing partnerships for business applications ISVs to address market opportunities, expand business, and create balanced partner portfolios. Structure new commercial terms to deepen partner commitment to building solutions on Google Cloud.
+ Create opportunities for new intellectual property and differentiation across business partnerships and build an innovative direction, focused on AI, data and analytics and security, for new partner solutions on Google Cloud.
+ Drive the creation of global demand generation and GTM plans to achieve Google Cloud and partner sales goals. Build the ISV annual plan for each assigned partner with the regional Partner and Field Sales organizations.
+ Support assigned partners in your portfolio for key areas.
+ Focus on deepening relationships with regional sales leadership and geographic expansion opportunities that expand top line business growth for Google Cloud and the ISVs.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Principal Database Reliability Engineer
Udemy job in Austin, TX
About this role: As part of Udemy's Platform team, the Datastore Infrastructure (DSI) team is responsible for overseeing all aspects of Databases (MySQL, Aurora, DynamoDB), Message Queues (RabbitMQ), Streaming (Kafka), and Caching (Redis, Memcache) in our infrastructure. This includes ensuring uptime, security and compliance, observability, performance, improving developers' productivity and developing future growth strategies. The team is split between EU and US regions. You will play a vital role in overseeing day-to-day activities and engineering strategies of DSI, ensuring that millions of students worldwide achieve greater learning and career outcomes on Udemy. We value teamwork, a good sense of humor, strong ownership, technological curiosity, and a desire to learn.
To be successful in this role, you will collaborate closely with engineering, product, and a diverse set of stakeholders around the world. You are not just interested in maintaining systems but also writing the software that maintains them. You strongly believe in a no-blame culture and advocate for humane on-call practices. You constantly seek opportunities for improvement and thrive in an environment where you can drive positive change.
What you'll be doing:
* Lead improvement projects for our datastores and platform teams to align with the company's long term objectives.
* Maintain Infrastructure Uptime, monitor performance, and ensure infrastructure continues scaling as we grow.
* Develop Immutable infrastructure patterns, and automate Infrastructure provisioning via Code (Terraform, Python, Ansible etc ..)
* Ensure adherence to PCI and ISO27001 compliance as well as SOC 2 security requirements, modifying CI/CD processes when necessary, and upholding policies and standards.
* Advocate for and implement positive changes in tools and processes through healthy discussions.
* Participate in the on-call rotation, demonstrating a systematic approach to incident management.
* Participate in day-to-day activities, support requests, and project-related tasks for the team.
* Contribute to documentation, maintain ticketing queues, provide project support, troubleshoot, and offer after-hours assistance as required
* Provide coaching and mentorship to new hires, fostering their technical growth and integration into the team. Maintain close communication with team members throughout their tenure.
What you'll have:
We do not expect you to have all the below, but the more mix/max skills you have the easier you will onboard
* 8-10 years of professional experience working in a Cloud Engineering team (also SRE/DBRE team) with Infrastructure responsibilities in managing large production workloads.
* Proficiency with managing MySQL at scale (Horizontal Scaling, sharding, InnoDB optimizations, Query Optimization, HA/DR, Monitoring, Backups Strategy, Security, Automations).
* Strong understanding in running Production Workloads in Kubernetes
* Proficiency with tools like Terraform, Ansible, Git and how to work with Infrastructure as Code, and automated provisioning.
* Strong experience in Kafka cluster management, topic configuration, performance tuning, and ensuring high availability and fault tolerance. Experience with MSK is also good.
* Experience with Message Queues (MQ/SQS) and Caching (Redis, Memcache) or similar products
* Experience in Python.
* Knowledge of configuration management tools, monitoring systems (Datadog or similar) for database infrastructure, and scaling strategies for handling increased data volumes.
* Strong troubleshooting skills to diagnose complex database issues.
* Hands-on experience with AWS cloud infrastructure and a grasp of security best practices.
* Adaptability and comfort working in a fast-paced, hands-on environment.
Nice to have :
* Experience with any additional Programming Languages (Golang, Kotlin, Java)
* Experience in implementing CDC pipelines for reliable data replication and synchronization
* Experience with Vitess Operator running MySQL on Kubernetes.
* Experience with Writing Kubernetes Helm Charts.
* Experience with tools like ArgoCD/Argo Workflows, or similar alternatives in various combinations.
* Knowledge of security standards, vulnerability patching, TLS/SSL and related..
* Any additional experience or familiarity with related technologies would be advantageous.
infrastructure. This includes ensuring uptime, security and compliance, observability, performance, improving developers' productivity and developing future growth strategies. The team is split between EU and US regions. You will play a vital role in overseeing day-to-day activities and engineering strategies of DSI, ensuring that millions of students worldwide achieve greater learning and career outcomes on Udemy. We value teamwork, a good sense of humor, strong ownership, technological curiosity, and a desire to learn.
To be successful in this role, you will collaborate closely with engineering, product, and a diverse set of stakeholders around the world. You are not just interested in maintaining systems but also writing the software that maintains them. You strongly believe in a no-blame culture and advocate for humane on-call practices. You constantly seek opportunities for improvement and thrive in an environment where you can drive positive change.
What you'll be doing:
* Lead improvement projects for our datastores and platform teams to align with the company's long term objectives.
* Maintain Infrastructure Uptime, monitor performance, and ensure infrastructure continues scaling as we grow.
* Develop Immutable infrastructure patterns, and automate Infrastructure provisioning via Code (Terraform, Python, Ansible etc ..)
* Ensure adherence to PCI and ISO27001 compliance as well as SOC 2 security requirements, modifying CI/CD processes when necessary, and upholding policies and standards.
* Advocate for and implement positive changes in tools and processes through healthy discussions.
* Participate in the on-call rotation, demonstrating a systematic approach to incident management.
* Participate in day-to-day activities, support requests, and project-related tasks for the team.
* Contribute to documentation, maintain ticketing queues, provide project support, troubleshoot, and offer after-hours assistance as required
* Provide coaching and mentorship to new hires, fostering their technical growth and integration into the team. Maintain close communication with team members throughout their tenure.
What you'll have:
We do not expect you to have all the below, but the more mix/max skills you have the easier you will onboard
* 8-10 years of professional experience working in a Cloud Engineering team (also SRE/DBRE team) with Infrastructure responsibilities in managing large production workloads.
* Proficiency with managing MySQL at scale (Horizontal Scaling, sharding, InnoDB optimizations, Query Optimization, HA/DR, Monitoring, Backups Strategy, Security, Automations).
* Strong understanding in running Production Workloads in Kubernetes
* Proficiency with tools like Terraform, Ansible, Git and how to work with Infrastructure as Code, and automated provisioning.
* Strong experience in Kafka cluster management, topic configuration, performance tuning, and ensuring high availability and fault tolerance. Experience with MSK is also good.
* Experience with Message Queues (MQ/SQS) and Caching (Redis, Memcache) or similar products
* Experience in Python.
* Knowledge of configuration management tools, monitoring systems (Datadog or similar) for database infrastructure, and scaling strategies for handling increased data volumes.
* Strong troubleshooting skills to diagnose complex database issues.
* Hands-on experience with AWS cloud infrastructure and a grasp of security best practices.
* Adaptability and comfort working in a fast-paced, hands-on environment.
Nice to have :
* Experience with any additional Programming Languages (Golang, Kotlin, Java)
* Experience in implementing CDC pipelines for reliable data replication and synchronization
* Experience with Vitess Operator running MySQL on Kubernetes.
* Experience with Writing Kubernetes Helm Charts.
* Experience with tools like ArgoCD/Argo Workflows, or similar alternatives in various combinations.
* Knowledge of security standards, vulnerability patching, TLS/SSL and related..
* Any additional experience or familiarity with related technologies would be advantageous.
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Posting Date: November 05, 2025
Application window: November 05, 2025 - December 05, 2025
Auto-ApplySoftware Engineer
Udemy job in Austin, TX
Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
* Programming Language & Framework Proficiency: Deep knowledge of at least one backend language (like Python, Java, or C#) and its associated frameworks are essential.
* API Design: Knowledge of how to design and build robust APIs, particularly GraphQL APIs, is critical for backend development.
* Problem-Solving: The ability to analyze problems and devise effective solutions.
* Communication: Clearly explaining technical concepts to both technical and non-technical audiences.
* Autonomy & Ownership: Taking responsibility for your work and being able to work independently.
About this role
The Core Services team is responsible for some of the key services on Udemy's teaching and learning platform. We work primarily with a high-volume, low-latency microservices environment built on Kotlin, Spring, GraphQL, Kotlin, gRPC, and DynamoDB. Working on the team, you will build the APIs and microservices for products and features that impact millions of learners.
What you'll be doing
* Contribute to the process of defining and designing features in a highly collaborative agile environment
* Design, specify and implement features and services
* Participate in code reviews making sure that our code is well designed, tested, robust, secure, performant and readable
* Document, monitor and maintain features post-release
* Contribute to a team culture that values openness, inclusiveness, quality, robustness, and scalability while fostering innovation
* Grow your Software Engineering skills!
What you'll have
* Minimum three (3) years of experience as a full-stack or backend software engineer
* Experience building APIs and backend services called by frontend interfaces
* Knowledge of Object Oriented software design patterns and computer science fundamentals (e.g. data structures, algorithms).Web application development using modern frameworks
* Experience with Testing methods, including unit and integration tests
* Minimum 2 years of experience with Java, Kotlin or other strongly typed language
* Excellent communication skills in English
* Preferred but not required:
* Experience with microservice development and communications using gRPC.
* Experience with Spring Boot Microservices
* Experience defining and developing APIs with GraphQL
* Experience working with Real-time messaging and NoSQL infrastructures: Redis, Kafka, DynamoDB, etc.
* Familiarity with container orchestration technologies (Kubernetes, Marathon, Nomad, etc.)
* Familiarity with monitoring and alerting tools (DataDog, etc.)
Posting Date: October 28, 2025
Application window: October 28, 2025 - November 11, 2025
Auto-ApplyBusiness Messaging Specialist
Austin, TX job
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 6+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
* Focus on winning new logos for the US Business Messaging Market
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.