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Virgin Hotels jobs in Dallas, TX

- 123 jobs
  • Room Attendant (part-time)

    Virgin Hotels Central Services LLC 4.1company rating

    Virgin Hotels Central Services LLC job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… If you are a neat-freak who loves to clean and ensure that everything is in its right place, then this job is for you. You will be responsible for maintaining Virgin Hotel's high standards of cleanliness in cleaning the guest rooms. You will also be required to communicate, coordinate and work well with other teammates, managers and guests. In addition, be aware of your surroundings and guest preferences that it will be easier for you anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Clean all guest rooms up to the Virgin Hotel standards of cleanliness Report to designated shift in assigned attire Performs designated duties within time allotted Uses only the designated cleaning chemicals and tools Reports any guest or safety issues to a manager or supervisor Keep guest information confidential and secure Turns in all “lost and found” items at the end of the work shift Responsible for all keys assigned and complies with the key policy established by the company Complies with security policies of the hotel Restock supplies as needed Complete a manager's request within reason What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Ability to scrub and scour different surfaces using the appropriate tools Willing to work as part of a team as needed Educated on using the proper cleaning chemicals to clean a room properly Conserve water and chemicals according to training standards Frequent bending, stooping, reaching and wiping Able to lift up to 25 pounds Able to push/pull up to 100 pounds Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required. Preferred: Additional foreign language
    $21k-26k yearly est. Auto-Apply 11d ago
  • Reservations Coordinator (full-time)

    Virgin Hotels Central Services LLC 4.1company rating

    Virgin Hotels Central Services LLC job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will support company reservations policies, pricing, market strategy, yield, distribution/selling strategies, and revenue management best practices. Adhere to the policies put in place by management to ensure a smooth reservations process and deliver 100% guest satisfaction while assisting in revenue optimization through full utilization of company service standards, systems, business processes and specifications implemented by the Director of Revenue Management. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Use yield management polices to maximize revenue and occupancy via reservation sales Review all inbound reservations, detailing for packages, monitoring for duplicates and processing deposits Process reservations from the Sales Team Reconcile monthly Commissions Daily monitoring of OTA extranet to reconcile cancellations & no-shows Daily monitoring of reservation rate modifications and creation of reservations to ensure accuracy & rate maximization Liaise with Front Office Team and Revenue Management to attain perfect sells Be creative and think outside the box to create memorable experiences for our guests Handle rooming list entry including awarding contractual concession assignment and establishing accurate billing Utilize interpersonal skills to communicate with group contacts or Sales Team regarding room block issues/concerns, cut-off dates, special needs/request, distribution of rooming lists Anticipate group needs whenever possible and alerts groups in advance to sold out dates over group block or sold out pre and post dates to eliminate surprises at the time the rooming list is submitted Recognize and manages group requests that fall outside of the contracted room block in a professional manner, communicating these requests to Revenue Management and Group Sales Review resumes, detailing groups for accuracy, special needs and VIPs as appropriate to each group Create rate codes, update and maintain records of all rates and rate configuration in the CRS and PMS Prepare weekly and monthly revenue management reports Work well on a team and independently while being accountable for work performed and maintaining positive relationships with all hotel departments. Use excellent communication skills with guests & staff including verbal, written and body language. Highly organized, anticipating needs and over delivering wherever possible. Provide a unique and personal reservations experience for every single guest or potential guest while following company policy and service standards. Support the Sales Team by setting up rate codes, profiles, booking links, monitoring cutoff dates, rooming list entry, special requests and billing. Effectively communicate any pertinent info to the proper department and ensure open and productive communication is consistently practiced. Participate in daily RevMax/Reservations team meeting as well as weekly interdepartmental meetings as assigned by DORM. Prepare all reports and information necessary to actively participate in the weekly meetings. Receive all definite and tentative group bookings and ensure that each booking is accurately reflected in the PMS to guarantee accurate numbers as well as smooth booking for clients. Create, manage and assist with Gift Certificate program for trades, guest recovery etc. Receive and process all revisions to group bookings in the PMS and other external systems. Assist in the maintenance of any software programs which contribute to the management of room revenue, including HMS, Delphi, SynXis and all extranets. Work closely with the Director of Sales & Marketing, the Director of Revenue Management and Front Office Manager to ensure their departmental objectives and responsibilities to The Hotel Management Group are met without having a negative impact on total room revenue. This is with special attention to Corporate Marketing Programs, Special Promotions, and Know customers, Local Negotiated Accounts and Corporate Negotiated Accounts. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency. Perform other duties as assigned. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Carrying or lifting items weighing up to 10 pounds Computer skills. PMS, CRS, Delphi, Microsoft Office, Email Customer service and teamwork are two of the most critical skills desired for this position. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company - in person, over the phone and via email. Understanding of microeconomics as it applies to hotel business. Demonstrate the understanding and ability to assist in the execution of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, specialized training and or certifications. May be required to work nights, weekends, and/or holidays Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required; 4-year college degree preferred A minimum one year of hotel or reservations experience Ability to clearly and pleasantly communicate in English Proficient in MS Word, PowerPoint, Outlook and Expert in MS Excel Basic Mathematical skills Strong reading and writing abilities are required
    $31k-41k yearly est. Auto-Apply 12d ago
  • Event Coordinator - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance - enrollment after 90 days of employment Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: Team Member, Spouse/Domestic Partner, and Friends/family rates available! Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Complimentary parking EOE/AA/Disabled/Veterans The Hilton Anatole in Dallas, TX is where you make your name with Hilton! This convention/resort style hotel sits in the heart of Dallas and is continuing to grow in the New Year! We are looking for an Event Coordinator to join the team to help support up to 6 of our event managers. This is a great entry level role to learn the industry and make sure your way through the ranks within Events! What will I be doing? As an Event Coordinator, you would be assisting the event managers in daily administrative duties\: Responsible for initiating/making changes to the Banquet Event Orders Running daily reports & Change Log entry Assist the Event Managers upon request with setting up transportation, amenities, vouchers, etc. Data entry using Delphi, Microsoft Word and Excel. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. Making travel arrangements or performing other general office duties Answer telephone and assist internal and external guests with requests. Assists on special projects as needed #LI-JW1
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Manager, Quality Assurance

    Hilton Worldwide 4.5company rating

    Addison, TX job

    * This position will be Remote, but with a preference for candidates in Colorado, Texas, North Carolina, and Tennessee* This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! Are you passionate about partnering with hotel leaders to uphold Brand Standards and elevate the guest experience? As a Manager, Quality Assurance (QA) Auditor, you'll help strengthen and grow Hilton's portfolio. Reporting to the Area Manager, Quality Assurance, you will oversee a territory of 100+ hotels, conducting comprehensive audits to ensure cleanliness, safety, and adherence to brand standards. You'll travel to perform on-site evaluations, review findings with property leadership, and provide actionable insights. You'll also prepare detailed reports with supporting images for internal analysis, helping protect the integrity of our Brands and maintain exceptional guest satisfaction. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Perform routine Quality Assurance evaluations. * Apply your knowledge of product replacement cycles, renovations, and physical upgrades to maintain Brand Standards. * Navigate complex situations with a solutions-oriented mindset, maintaining Brand integrity while balancing owner and partner expectations. * Address inquiries and communications made internally, both verbally and in written communications. * Participate in Consistency exercises. * Monitor expenses incurred from travel completed/scheduled, both based on monthly and yearly goals. * Participate in activities outside of QA to gain a better knowledge of other departments. How you will collaborate with others: * Work with senior leaders and property teams to foster positive, productive relationships. * Communicate with Quality Auditors, Area Managers in QA, Directors, Senior Directors, Vice Presidents, Brand Teams, Design and Construction, and Human Resources, Owners, and Management Company Reps to answer inquiries about Brand Standard compliance, QA, Brand protocol, procedures, and Improvement Plans. * Effectively communicate and coordinate independently, demonstrating initiative and motivation while contributing to shared success. What projects you will take ownership of: * Territory Management, Expense Management, Audits completed and annual goals. * Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Five (5) years of management experience in Hotel Operations * Three (3) years of experience as a General Manager, Executive Committee Member, or Director * Valid Driver's license * Travel 90% of the time It would be useful if you have: * BA/BS Bachelor's Degree * Fluency in a foreign language * Food Safety certification * Project management skills * Working knowledge of product replacement cycles, renovations and physical upgrades * Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and internal customers while upholding the integrity of the brand * Current resident in the states of CO, TX, NC, TN WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000 - $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
    $75k-110k yearly 26d ago
  • Front Office Manager - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward + Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly + Ensure compliance with Company standards + Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns + Initiate and implement up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue + Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events + Complete audit procedures, as needed + Recruit, interview and train team members **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Manager \- Hilton Anatole_ **Location:** _null_ **Requisition ID:** _HOT0C5EP_ **EOE/AA/Disabled/Veterans**
    $45k-59k yearly est. 3d ago
  • Steward/Dishwasher - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    Join the Hilton Anatole Team as a Dishwasher! Are you ready to be a part of something extraordinary? Hilton Anatole, one of the most iconic hotels in Dallas, is looking for a Dishwasher to join our dynamic team! Why Hilton Anatole? At the Hilton Anatole, we're not just about providing outstanding hospitality; we're about creating memorable experiences for both our guests and our team. Join a supportive and vibrant team in a renowned property where your hard work is valued, and growth opportunities abound. Plus, enjoy exclusive Hilton Team Member Benefits like hotel discounts worldwide, health insurance options, and more! A Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean service ware Train other stewards, as needed Prepare and place clean service ware for events and functions EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $19k-28k yearly est. Auto-Apply 60d+ ago
  • Vacation Sales Representative

    Hilton Grand Vacations 4.8company rating

    Grapevine, TX job

    Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment. Why Join Us? Because It's "Where You Belong"! * Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $100,000! * Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off * Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. * Career Growth: Ongoing training and development to help you thrive * Collaboration: Encouraging, unified, and uplifting-where every success is shared. Schedule Details Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What You'll Do * Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner * Deliver compelling presentations that highlight the benefits of vacation ownership * Establish trust with guests and identify their travel interests and needs * Meet or exceed individual and team sales goals * Provide concierge-style service by recommending local attractions and offering discounted vacation packages * Participate in training to sharpen your skills and stay informed on our offerings What We're Looking For * High school diploma or equivalent; college a plus * Successful completion of a criminal background check * 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important * Proven ability to communicate clearly and professionally with guests, team members, and leadership. * Comfortable using a computer for everyday tasks * Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $32k-44k yearly est. 1d ago
  • Garde Manger - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    EOE/AA/Disabled/Veterans What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Anatole is seeking an experienced Garde Manger Cook to join their talented team! As a AAA 4-Diamond property spanning 45 acres and featuring over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality. We are seeking an energetic individual who is career driven, with a positive approach to hospitality. As the ideal candidate, you will: Have a solidified knowledge of culinary preparation and execution Have previous experience in a professional production kitchen Have a detail-oriented approach to your work Have previous experience working in a time-sensitive atmosphere If you have previous high-volume production experience and a background in various cuisine styles, that's a huge plus! If you're ready to take your career to the next level, apply now and join our team at Hilton Anatole! To learn more about Hilton Anatole and all of our offerings, please visit\: Hilton Anatole As a Garde Manger Cook, you'll be responsible for: Preparing food items according to designated recipes and quality standards Maintaining cleanliness and complying with food sanitation standards at all times Managing guest orders in a friendly, timely and efficient manner Ensuring knowledge of menu and all food products Stocking and maintaining designated food station(s) Visually inspecting all food sent from the kitchen Practicing correct food handling and food storage procedures according to federal, state, local and company regulations Preparing requisitions for supplies and food items, as needed
    $20k-25k yearly est. Auto-Apply 60d+ ago
  • Sales Representative Inbound

    Hilton 4.5company rating

    Addison, TX job

    _\*\*\*This role is based at our corporate office in Dallas, TX\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Sales Representative Inbound _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being motivated to grow market share\. On the Hilton Direct team reporting to the Senior Manager, you will handle inbound customer inquiries and be responsible for qualification and closing sales\. You will also follow up with customers to drive revenue and market share growth\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Be the first point of contact to support client group needs across multiple channels \(1800 phone lines, email, request for proposal platforms\)\. + Provide customized solutions to drive business into Hilton's 9000 hotels worldwide by direct sales or collaborating with hotel partners\. + Build meaningful and personalized partnerships to provide unlimited value to our clients while offering consultative hotel solutions\. + Follow the sales process to achieve revenue objectives\. + Ensure all data input into Salesforce \(CRM\), is complete and accurate\. + Respond to all correspondence promptly\. **How you will collaborate with others:** + Collaborate with Hilton Worldwide Sales Specialists and other valuable partners to provide total client solutions\. + Partner with hotels to ensure complete alignment and active engagement\. + Cross\-functional collaboration to create efficiencies in the process\. **What deliverables you will take ownership of:** + Understand current product offerings, including all brands\. + Increase revenue and grow market share for the enterprise\. + Engage in our \#ONETeam Culture + Be curious and bring innovative ideas on how Hilton can remain the World's Best Workplace\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional experience in sales + Six \(6\) months of hotel on or off\-property experience in a sales support or a sales role + In\-depth knowledge of the hospitality and/or group travel industry + Proficiency in Microsoft Outlook, Word, and Excel + Work hybrid schedule in Dallas office + Travel \- up to 5% **It would be useful if you have:** + BA/BS Bachelor's Degree + One \(1\) year of hotel on or off\-property experience in a sales support or sales role + Knowledge in Delphi, Salesforce, or similar property sales management system + Experience using Amazon Connect or other phone queue platforms **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\\\_Accommodation\\\_and\\\_Accessibility\\\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. **Job:** _Sales and Marketing_ **Title:** _Sales Representative Inbound_ **Location:** _null_ **Requisition ID:** _COR015H1_ **EOE/AA/Disabled/Veterans**
    $29k-48k yearly est. 24d ago
  • Kitchen Mechanic - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    EOE/AA/Disabled/Veterans A Kitchen Mechanic is responsible for maintaining the physical functionality and safety of the hotel's kitchen equipment and machinery in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Kitchen Mechanic, you would be responsible for maintaining the physical functionality and safety of the hotel's kitchen equipment and machinery in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain, monitor, repair and conduct routine preventive maintenance to ensure the safe and efficient operation of kitchen equipment and machinery Conduct scheduled and non-scheduled maintenance Perform equipment repairs Record and report completed repairs in log book or property management system Respond to team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $35k-47k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Hilton Anatole is looking to welcome a Guest Service Agent to join the team! This AAA 4-Diamond property features over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality. Our 50+ team members report to the Director of Front Office. The ideal candidate holds 2+ years experience working in a fast paced customer service role. Hospitality front office experience preferred. Ability to work the required shifts. Shift Pattern\: Full Availability AM/MID/PM Shifts (Weekdays, weekends, holidays as needed). Pay Rate\: $18.25 per hour plus the opportunity to earn incentives The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests
    $18.3 hourly Auto-Apply 60d+ ago
  • Senior Event Manager - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    Hilton Anatole is the only Hilton Corporate-managed property in the DFW area and one of the largest hotels in the region. We continue to host exceptional events, ranging from intimate gatherings to large-scale conferences, and are looking to add a Senior Event Manager to our team to oversee the planning and execution of complex, multi-day group events. What will I be doing? As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process Partner with operations departments Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Recruit, interview and train team members #LI-JW1 What are we looking for? 2 years hotel event manager experience at a large, big box property with relevant size and space as the Hilton Anatole Experience with Delphi Amadeus Salesforce FDC program is highly preferred Experience with forecasting own group and collecting payments for deposits and final billing The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options -for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Complimentary parking Complimentary Health Club Fitness Center Access Incentive Plan Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
    $41k-66k yearly est. 8d ago
  • AM Server (part-time)

    Virgin Hotels Central Services LLC 4.1company rating

    Virgin Hotels Central Services LLC job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… Responsibilities will include delivering outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Learn and retain food & beverage and menu knowledge Take and deliver food and beverage orders Use excellent communication skills with guests, staff including verbal, written and body language Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc. Clear tables, carry plates to dishwashing area Execute fabulous guest service Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc. Enthusiastically describe details of food dishes and beverages at time of delivery to guests Be a team player! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis Stand for periods of 8-10 hours Work with others like a rock star, while constantly advocating for your guests Ability to communicate clearly in verbal and written English Comply with all safety and health department procedures, as well as, all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Ability to work a flexible schedule including weekends and holidays Current, legal and unrestricted ability to work in The United States High school or equivalent education required. Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months Preferred: 1-2 years' experience in a full service hospitality establishment
    $18k-25k yearly est. Auto-Apply 4d ago
  • Director Global Contract Administration

    Hilton 4.5company rating

    Dallas, TX job

    is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As the Director Global Contract Administration _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands\. Reporting to the VP Group Sales and Strategic Accounts, you will lead group sales contracting template development and Master Service Agreement negotiations with an emphasis on strategic account contracts\. Throughout this process you will partner with account managers within Hilton Worldwide Sales, Legal counsel, and Hilton Hotels to expedite and simplify the contracting process for our hotels and select customers\. You will also assist in the development and finalization of Hilton contracts while supporting a wide array of group contract initiatives\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + You will be the lead negotiator when creating and renewing group templates with Hilton's most important customers, balancing feedback from multiple partners across the enterprise\. + You will be a global subject matter expert when supporting Hilton Worldwide Sales with ad hoc contracting questions\. + You will support hotels by providing training and resources relating to group contracts and our group templates\. **How you will collaborate with others:** + You will engage with key Hilton customers, Hilton Worldwide Sales, Hilton Legal, customer procurement specialists, and leadership stakeholders when negotiating and finalizing group templates\. + You will provide group interactive and recorded contract training for our global hotels and Hilton Worldwide Sales\. + You will meet with customers virtually and live to advance complex negotiations and build relationships\. **What deliverables you will take ownership of:** + You will manage and grow the stable of group contract templates\. This includes full template lifecycle from initial negotiation, tracking, renewal, and retirement\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Ten \(10\) years of professional work experience managing a high volume of work flow + Seven \(7\) years in hospitality, travel, and/or meetings & events + Five \(5\) years of experience preparing and negotiating hotel group sales contracts + Project management experience + Travel \- up to 20% \(domestic travel, with potential to travel internationally\) **It would be useful if you have:** + Background in national sales or large hotel group sales + Experience being in a Director of Sales or Contract Management role + Legal experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director Global Contract Administration_ **Location:** _null_ **Requisition ID:** _COR015H0_ **EOE/AA/Disabled/Veterans**
    $42k-61k yearly est. 27d ago
  • Vacation Sales Ambassador

    Hilton Grand Vacations 4.8company rating

    Grapevine, TX job

    Are you outgoing, energetic, and passionate about helping people create unforgettable memories? Join the team as a Vacation Sales Ambassador and represent a trusted brand while connecting guests with exciting vacation opportunities-all in the lively, fast-paced environment of Great Wolf Lodge. Why Join Us? Because It's "Where You Belong"! * Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $120,000! * Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off * Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. * Career Growth: Ongoing training and development to help you thrive * Teamwork: Empowering, united, and encouraging-where your wins are everyone's wins Schedule Details: Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What You'll Do * Engage with guests at Great Wolf Lodge to promote vacation ownership opportunities in a friendly and professional manner * Deliver compelling presentations that highlight the benefits of vacation ownership * Establish trust with guests and identify their vacation needs and preferences * Meet or exceed individual and team sales goals * Provide concierge-style service by recommending local attractions and offering discounted vacation packages * Participate in training to sharpen your skills and stay informed on our offerings What We're Looking For * High school diploma or equivalent; college coursework or degree is a plus * Successful completion of a criminal background check and drug screen * 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important * Demonstrated ability to communicate effectively and build positive relationships * Comfortable using a computer for everyday tasks * Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $28k-36k yearly est. 1d ago
  • Analyst Project Management

    Hilton Worldwide 4.5company rating

    Addison, TX job

    * This role is based at our corporate office in Dallas, TX* This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As a Project Analyst, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact. On the Hilton Reservations and Customer Care (HRCC) team, you will report to Director of Customer Excellence. You will apply project management skills for multiple initiatives and business-as-usual activities, requiring the use of project management tools, data collection and analysis, and process fundamentals. In this role, it is critical to understand customer service or contact center business and the ability to partner with teams across the organization. You will work with HRCC teams including, content, operations, and process analysts. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Manage HRCC internal and corporate project deliverables using industry-standard project management tools * Manage projects from initial consultation through full execution, ensuring communication of progress and status updates * Maintain project plans and artifacts, working with teams to build cases for project approvals * Conduct and document business plans * Study and document standard processes and implement change to improve efficiency How you will collaborate with others: * Partner with Process Analysts to document and implement business and process changes * Participate in project meetings serving as the project representative for HRCC, and document business discussions, outcomes, actions, and risks * Bring teams together to document tasks, assign owners and timelines, and create a framework for follow-up and execution * Communicate status of projects, calling out risks and accomplishments What projects you will take ownership of: * As part of HRCC Shared Services, manage projects related to ongoing HRCC contact center operations and corporate initiatives, including implementations, site launches, and other projects WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Two (2) years' experience in project or program management, Agile methodologies, or business process improvement * Two (2) years' experience working in a contact center environment * Proficiency in PowerPoint, Excel (including maintaining complex spreadsheets), and Microsoft Project or similar (such as Asana, Smartsheet, Trello, etc.) * Proficiency with tools such as Visio and Smartsheet, coupled with the skill to craft compelling narratives using data, text, and visualizations * Travel less than 10% It would be useful if you have: * Four (4) years of experience in project, program or process management * PMP or relevant project management or Agile certification WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $50k-77k yearly est. 24d ago
  • Meeting Services Supervisor - Hilton Anatole

    Hilton 4.5company rating

    Dallas, TX job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Anatole is looking for a Banquet Houseperson Supervisor to join their amazing banquets team! What will I be doing? As a Banquet Houseperson Supervisor, you would be responsible for overseeing the set-up and clean-up of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Supervise and assist Housepersons with set up to ensure compliance with event specifications and with clean up and break-down after events Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Assist with planning, organization and execution of all banquet functions Greet clients and guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Participate in and lead department meetings, as needed
    $29k-42k yearly est. Auto-Apply 55d ago
  • Barback

    Virgin Hotels Central Services LLC 4.1company rating

    Virgin Hotels Central Services LLC job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. Stock the bar as necessary in accordance with company guidelines regarding liquor requisition Explain basic details of food dishes and beverages at time of delivery to guests Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary Experience working in a high-volume craft cocktail bar Working knowledge of batching systems, Familiar with units of measurements and proper stocking procedures Stand for periods of 8-10 hours Must enjoy being around and working with people Work with others like a rock star, while keeping the guests and teammates the focus Communicate clearly in verbal and written English Comply with all safety and health department procedures as well as all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite
    $18k-29k yearly est. Auto-Apply 27d ago
  • General Manager

    Virgin Hotels Central Services LLC 4.1company rating

    Virgin Hotels Central Services LLC job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it... You don't need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. As the General Manager you must have the influence and accountability for the total operation, style and culture of the property. You will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals, but you will also be the brand ambassador of how the Virgin Hotels brand come to life within your location. What does that mean? Not only will you be responsible for leading the day-to-day culture within the hotel, but you will be in charge of the look, feel and ambience of the hotel as a whole, ensuring that design standards are met, uniforms are on point, and that the guest experience is flawless throughout the entire customer experience. We definitely are a little different, if you are expecting to wear a tie, you are in the wrong place. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Responsible for the overall performance of the properties operations to include but not limited to P&L, Guest Satisfaction, Brand Quality Assurance, Budget and Labor Executes the training of all teammates as it relates to brand and company standards to maximize revenues and service culture Be responsible for maintaining compliance and up to date on new initiatives for the brand and company Be aware of and in compliance of all employment laws of your area or region of the country Maintain positive relationships with Management company, Property owners and clients Support and inspect for safety and security standards are being maintained Support guest experience and satisfaction in all operations Works closely with corporate teams in People, Accounting, Revenue Management, Sales and leadership to ensure property and company goals are being achieved Act as the face of the property by being actively involved in the local community What qualities are we looking for? You've got skills? If you can perform the following, then you have come to the right place... Previous General Manager experience required Candidates must possess the skills and experience to lead a team to consistently deliver exceptional guest service Have a proven track record of meeting budgets, understanding P&L statements, and cost controls Excellent communication and problem solving skills Development of salaried managers and hourly staff Actively support the Sales and Marketing effort Maintain a high quality product Ensure that hotel policies and brand standards are followed The General Manager will be responsible for day to day operations of the hotel, ensuring guest and associate satisfaction is of utmost importance. Background must-have: Current, legal and unrestricted ability to work in the United States Minimum of three years of experience as a hotel General Manager in a lifestyle and/or luxury hotel is required Bachelor's degree is strongly preferred Previous hotel management experience within other disciplines is highly desired
    $48k-72k yearly est. Auto-Apply 49d ago
  • Barback

    Virgin Hotels Dallas 4.1company rating

    Virgin Hotels Dallas job in Dallas, TX

    Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. Stock the bar as necessary in accordance with company guidelines regarding liquor requisition Explain basic details of food dishes and beverages at time of delivery to guests Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary Experience working in a high-volume craft cocktail bar Working knowledge of batching systems, Familiar with units of measurements and proper stocking procedures Stand for periods of 8-10 hours Must enjoy being around and working with people Work with others like a rock star, while keeping the guests and teammates the focus Communicate clearly in verbal and written English Comply with all safety and health department procedures as well as all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite
    $18k-29k yearly est. 28d ago

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