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  • Mobile Associate, Store-in-Store - Retail Sales

    T-Mobile 4.5company rating

    Chesapeake, VA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred. Required Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $17.5 hourly 5d ago
  • Stock Clerk - Dietrick

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 534399 Work type: Hourly Wage/Part-Time Senior management: Vice President for Student Affairs Department: Dining Serv-Satellite Operations Job Description Provides a full range of stockroom functions including receiving, shipping, issuing, ordering, inventorying, and storing products, supplies and equipment. Inspects and verifies all shipping and receiving documents and requisitions for discrepancies. Provides pickup and delivery services. Uses a computer to enter, track, and inventory all items. Required Qualifications Previous experience in and knowledge of a stockroom and warehouse, shipping and receiving, and inventory procedures. Experience making deliveries, loading and unloading product in a safe manner. Knowledge of storage/handling techniques and safety regulations. Skill in operating equipment, such as forklifts, pallet jacks, and handtrucks. Experience with inventory reports and spreadsheets, requisitions, invoices, and shipping logs. Demonstrated knowledge of computers and calculators. Demonstrated ability to read, write legibly, weigh, measure, and perform routine mathematical calculations. Ability to communicate, work quickly, and work efficiently. Essential Personnel position requiring employees to report to work during emergency situations and closings. Preferred Qualifications Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information Hourly wage $17.75/hour Hours per week Up to 40 hours Review Date Open until filled Additional Information The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record. Work Schedule: Varied to include early mornings, nights, weekends, holidays, and as needed for good customer service. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Kim Kirk at ************** during regular business hours at least 10 business days prior to the event. About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team! About Dining Services: Join our dedicated team at Virginia Tech Dining Services! We are committed to providing high-quality food and exceptional service to our university community and beyond. Our dining centers are open to everyone creating a vibrant and inclusive atmosphere. Virginia Tech relies on our ability to serve high-quality food safely and efficiently. Whether it's breakfast after morning cadet formation or a late-night break at DX- our work keeps VT running! Advertised: October 1, 2025 Applications close:
    $17.8 hourly 58d ago
  • Communications Manager

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 534850 Work type: Hourly Wage/Part-Time Senior management: College of Engineering Department: Computer Science Job Description The NSF Center for Community Empowering Pandemic Prediction and Prevention from Atoms to Societies (COMPASS Center) at Virginia Tech has an aspirational vision: a world where we can accurately foresee pandemics and minimize their impact. The Center invites applications for a Communications Manager. Reporting to the Director of the COMPASS Center, the Communications Manager will plan, execute, and evaluate a variety of communications initiatives, projects, and platforms on behalf of the center that strategically align with the broader goals of the University. The manager will develop an annual work plan in consultation with the supervisor and in close collaboration with the Project Manager of the COMPASS Center and the Director of Communications and Marketing for the College of Engineering. This plan will include a communications strategy for the closely related Pandemic Prediction and Prevention Destination Area (PPP DA). The candidate will be evaluated on the success of this plan. The Communications Manager must have a strong background in digital communications strategies, excellent writing and editing skills, and be familiar with basic graphic design. They must also have demonstrated experience in other communications skillsets, including working with subject matter experts to identify and develop stories about the center's research, writing for a variety of platforms and occasions, social media management, website development and maintenance, videography and photography and/or media relations. The manager should also be able to navigate multiple competing priorities in a dynamic environment. Specific work responsibilities may include, but are not limited to, serving as producer and editor of newsletters and stories that highlight Compass Center and PPP DA research and other activities; participating in Center and DA activities; directing, executing, and evaluating the Center's and DA's social media and website strategy; overseeing other digital and print forms of communication (including photography and videography); and participating in events and activities at the center and DA level, and in some cases, at the department and college level. This position is in-person, with the option to discuss remote work flexibility opportunities after 6 months. This individual's efforts must be strategically aligned to support the goals and priorities of the COMPASS Center, the PPP DA, and the university. The Communications Manager must follow established brand guidelines, university policies and procedures, and accessibility standards. Required Qualifications ● Bachelor's degree in communications, journalism, public relations, or related field. ● Strong written communication skills, including editing and copywriting. ● Experience interviewing and eliciting information from subject matter experts to support strategic organizational communication. ● Experience working with communication platforms in a professional setting. ● Experience meeting deadlines and navigating multiple projects simultaneously. ● Ability to work occasionally in the evening or at a weekend event. ● Ability to travel occasionally. Preferred Qualifications ● Master's degree in communications, journalism, public relations, or related field. ● Demonstrated organizational/interpersonal skills, creativity, flexibility, self-motivation, and the ability to thrive in a team setting. ● Proven history of work with digital content strategy and management, including content management systems and other web platforms as well as professional/organizational social media management. ● Experience with developing promotional materials. ● Experience with visual communication mediums, such as photography, videography, and/or graphic design. ● Experience in a higher education, independent school, or non-profit environment. Pay Band 5 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Restricted Salary Information Hourly Rate: $27-$30 Hours per week Less than 29h/wk. average Review Date December 3, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Joe Morgan at **************** during regular business hours at least 10 business days prior to the event. Advertised: November 16, 2025 Applications close:
    $27-30 hourly 26d ago
  • VA - Site Administrator

    Shawntech Communications 4.0company rating

    Richmond, VA jobs

    Job Details VADOC HQ Office - Richmond, VA Not Specified None 8 hour shift Admin - ClericalDescription Part-Time - 3 Days Per Week! The role of the Site Administrator outlined in this job description is a role requiring administrative knowledge to complete day-to-day work activities in the Virginia Department of Corrections (VADOC) Headquarters. This position requires an individual that has strong data entry and some technical knowledge and skillsets. The incumbent must have customer service experience to address phone calls and email correspondence from both internal and external customers. The incumbent will be the first point of contact for inmates and DOC staff with a variety of questions pertaining to inmate communication applications as well as providing training to DOC staff. Key Responsibilities Handle inmate pin number inquiries Respond to questions concerning inmate communications issues Investigate possible blocked number issues Receiving and responding to inmate questions via audio and digital message (do not speak directly to inmates) Open and close trouble tickets Process incoming and outgoing documents to multiple facilities by scanning and emailing Create inmate record and inmate pin number in PIN database Verify attorney phone numbers Assist DOC staff in setting up new user accounts for the inmate communication systems Assist DOC staff in providing reports and downloading recorded files for investigations Additional duties and responsibilities as assigned Qualifications Education & Experience Requirements 1-3 years of office experience required. Basic writing, organizational and oral communication skills required. High accuracy in data entry skills. Must possess the ability to adapt to the company culture and remote team dynamics. Must have the ability to work with minimal supervision. Must have a good attendance record. Must have a clean driving record and reliable means of transportation. Background checks and drug screening are mandatory for this position. Working Conditions Office Building. Potential for occasional work in a correctional facility. Position Skills Effective and pleasant communicator with all levels of management Proficient in Microsoft Office (Word, Excel, Power Point and Outlook) Ability to type 50 WPM. Ability to work in a fast-paced, multi-tasking environment. Ability to take on special projects with minimal direction and supervision. Strong organizational skills and attention to detail Good problem analysis and solving skills. Manage delicate situations in a professional, productive manner. Team player attitude
    $24k-36k yearly est. 60d+ ago
  • CCI xG Testbed Research Intern Pool

    Virginia Tech 4.1company rating

    Arlington, VA jobs

    Apply now Back to search results Job no: 530983 Work type: Hourly Wage/Part-Time Senior management: Vice President for Research Department: Commonwealth Cyber Initiative Job Description Commonwealth Cyber Initiative (CCI), located in Arlington - Ballston (Northern Virginia), is looking for highly-motivated and focused R&D students to help to realize the CCI xG Testbed Vision on advanced wireless communication network and autonomous systems. The work will be conducted in the research group Commonwealth Cyber Initiative (CCI), which is internationally renowned for its leading role in the area of cybersecurity, intelligence and autonomous systems for time- and mission-critical industrial applications. The candidate will actively collaborate with other researchers within the research group at Virginia Tech, as well as with our external collaborators in academia, government, and industry. This is a unique opportunity for students interested in developing and leveraging their hands-on experience. The employee will be part of CCI's proficient and motivated xG Testbed research team, led by Dr. Aloizio DaSilva, in order to carry out cutting edge and impactful work in the following topics: traditional computer network stack, wireless network infrastructure, and Software Defined Radio for cellular communication networks. The duties include supporting the proof-of-concept development, administering laboratory inventory on a daily basis, configuring and deploying software and hardware, maintaining and developing new functionalities on the CCI xG Testbed webpage. Required Qualifications * Experience with computer networking and wireless communication * Experience with software development (i.e. C, C++, Java, Python, MatLab,...) * Currently an junior or senior undergraduate student majoring in Electrical Engineering or Computer Science Preferred Qualifications Experience with the following: signal propagation, 5G technologies (i.e. network virtualization, mobile edge computing, cloud computing), Internet of Things, radio communication, machine learning, and understanding of computer network. Pay Band 4 Appointment Type Restricted Review Date 9/20/24 Additional Information We are unable to sponsor work visas for this position. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Alex Tuuri at ************* during regular business hours at least 10 business days prior to the event. Advertised: September 12, 2024 Applications close:
    $41k-56k yearly est. 58d ago
  • Housekeeping Worker

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 533914 Work type: Hourly Wage/Part-Time Senior management: Vice President for Student Affairs Department: Recreational Sports Aux Job Description When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We're searching for a Part-Time Housekeeping Worker to join the Recreational Sports team in Blacksburg, VA to help us in our mission. This position attends to Custodial Operations needs by ensuring a clean, sanitary, and safe environment in the Rec Sports facilities. In addition, it maintains established standards of cleanliness and sanitation in weight and cardio rooms, track, courts, pool deck, and other venues as assigned. So, if you're passionate about providing outstanding experiences for our 30,000+ Hokies, please keep reading. HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE: 1) You'll join the Recreational Sports team; a department that enhances the quality of life for the university community by educating and encouraging participation in activities that promote healthy lifestyles, social interactions, and leadership skills. 2) You'll report to the Housekeeping Supervisor in a Part-Time appointment. 3) You'll be primarily responsible for maintaining and replenishing supplies in assigned areas, as well as reporting any facility repairs or needs to management. You'll operate powered and manual cleaning equipment; mix chemicals with proper proportions from established guidelines; responsible for the care and handling of Custodial Operations supplies, equipment, and assigned keys. Occasionally supports the Programs and Operations Staff in the preparation of events and activities scheduled in reservable spaces in Rec sports facilities. 4) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division. 5) You'll be offered a starting wage of $16 per hour. HERE'S WHAT YOU NEED TO KNOW ABOUT WORKING AT VIRGINIA TECH: 1) THE UNIVERSITY: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. 2) THE DIVISION: For our students and ourselves, the Student Affairs division believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our Aspirations for Student Learning. 3) THE TEAM: The Department of Recreational Sports enhances the quality of life for the university community by educating and encouraging participation in activities that promote healthy lifestyles, social interactions, and leadership skills. The department creates an atmosphere that encourages individuals to develop lifelong involvement in recreational activities and is dedicated to meeting the changing needs of a diverse community by offering quality structured and informal recreational opportunities. Required Qualifications * Excellent customer service and communication skills for interaction with employees, students, and visitors at a large university campus facility. * Ability to work independently with little supervision. * Ability to safely mix chemicals with proper proportions from established guidelines. * Knowledge of how to operate both manual and electrically powered cleaning equipment. Preferred Qualifications * Institutional or commercial cleaning experience. * Knowledge of commercial/industrial cleaning methods. Pay Band 1 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information $16.00/hr Work Schedule Monday - Friday 12:00 pm - 5:00 pm Hours per week 25 hours per week Review Date 11/06/2025 Additional Information The successful candidate will be required to have a criminal conviction check. Unable to sponsor work visas. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at ************ or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061. If you are an individual with a disability and desire an accommodation, please contact Ryan Ferand at ************** during regular business hours at least 10 business days prior to the event. Advertised: October 23, 2025 Applications close:
    $16 hourly 58d ago
  • Account Manager, Technical

    T-Mobile 4.5company rating

    Herndon, VA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! This role can be based out of any T-Mobile sales office within the United States. Job Overview Contribute to T-Mobile success by ensuring an outstanding Customer Experience. Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Help streamline operations when customers have service impacting challenges that need specialized support to enhance the overall customer experience for assigned strategic business customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and ensure customers have the best business solutions. Job Responsibilities: * Monitor progress toward resolution of customer problems. Initiates measures to maintain progress toward resolution of impairment/outages such as ticket tracking, resource assignment, escalations, engaging higher tier engineers and scheduling meetings/conference calls if required. Review reporting data to identify performance trends and opportunities. Facilitate quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support. * Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience. * Ability to effectively acquire the right resources to apply toward resolution of sensitive or chronic troubles. Minimize and contain escalations by demonstrating helpful customer interactions and follow-up skills. * Provide timely feedback to the management team on customer trends, issues and needs. Education and Work Experience: * High School Diploma/GED (Required) * 2-4 years - Managing Technical Porjects * Less than 2 years - Reporting Experience Knowledge, Skills and Abilities: * Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required) * Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required) * Product Knowledge Solid understanding of customer technologies and all Sprint products and services in order to understand and meet customer requirements. Extensive knowledge of T-Mobile products and services for effective customer management. (Required) * Root Cause Analysis Ability to interpret service performance for root cause analysis and corrective action. (Required) * Communication Demonstrates strong business writing techniques and presentation skills on multiple levels including Customer, Vendor, and Executive.. (Required) * MS Office Suite Proficient in MS Office - specifically Excel, Word, Power Point, Visio (Required) * Presentations Ability to present information to all levels of management up to and including the Executive level for both internal and external customers (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States * T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination. Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $62,600 - $112,900 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ336412¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $62.6k-112.9k yearly Auto-Apply 6d ago
  • Corporate Counsel - Privacy

    T-Mobile 4.5company rating

    Herndon, VA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is "yes," you should join T-Mobile's All-Star Legal Team! We're looking for an attorney with privacy law experience, strong judgment, excellent communication skills, and the ability to balance legal risk with business goals. If you thrive in a fast-paced environment, collaborate well across teams, and bring a solutions-oriented mindset, this is an exciting opportunity to make an impact in a dynamic, people-first company. T-Mobile has an exciting opportunity for an attorney with exceptional analytical and communication skills and a talent for creative problem-solving to take the lead on employee privacy issues, including support for our Human Resources team and enhancement of internal trainings and policies, as well as advising other dynamic business teams on Data Subject Request obligations. A successful candidate will be ready to jump into action, working closely with experts across the legal department and business partners to provide practical, strategic legal guidance and design and implement creative, simple solutions to address complex legal and technological challenges. What you'll do in your role. * Advise the company on laws, regulations, obligations, and industry standards impacting employee privacy and Data Subject Requests * Provide counsel on and drive compliance programs related to Data Subject Requests * Drive a successful privacy compliance program through continuous improvement of internal-facing policies, trainings, and awareness programs. * Develop strong business partnerships to help guide the business on privacy considerations for business strategies and products. * Draft and negotiate related provisions in commercial contracts as needed. * Analyze potentially impactful legislation and regulations and provide subject matter expertise to T-Mobile's Government Affairs team. * Propel other department and team initiatives as assigned. The experience you'll bring. * 3+ years as an in-house, top law firm, or government attorney with relevant experience, including: * JD from an ABA-accredited university with outstanding academic credentials * Current bar membership (in good standing) in at least one U.S. state * Experience with privacy preferred * Strong aptitude and enthusiasm for learning new technology * Demonstrated ability to analyze and advise on highly complex, high-impact matters and navigate ambiguity * Demonstrated ability to establish self as subject matter expert in specialty field(s) * Excellent written and oral communication skills * Ability to interact with a range of personalities and roles across the business with executive maturity * Ability to navigate a complex organization with a focus on delivering results efficiently * Keen, pragmatic business sense and good judgment * Ability to operate independently and effectively in a fast-paced, results-oriented environment * Drive to solve customer pain points and Love Our Customers * Desire and ability to work as part of a team * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $123,200 - $222,200 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ338104¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $123.2k-222.2k yearly Auto-Apply 32d ago
  • Security Specialist, TS/SCI Required, Part-Time

    Connexus Hub 3.5company rating

    Quantico, VA jobs

    Job DescriptionSalary: $26/hr+ DOE Connexus Hub is a professional services firm that works with Government Agencies and Fortune 500 customers.Our team brings the innovation and agility of a small company along with the breadth and impact of a large firm. Our expansive range of capabilities allows us to tackle even the most complex of projects and mission needs but it is our culture of creativity and passion that attracts the best talent, builds enduring client relationships, and leaves lasting impressions. Position Type:Part-time,W2 salaried plus benefits Schedule: 14:00 - 18:00, M-F Clearance: TS/SCI with CI poly Duties: Physical Security:Assist in performing walkthroughs, inspections Indoctrinations and Debriefings: Conduct security indoctrinations into sensitive and classified programs, schedule polygraphs, investigate and reporting security violations, review and submit security clearance background investigations, administer and submit fingerprints, prepare foreign born waiver packages, other personnel security tasks Badging: Program badges and verify security badges within 24 hours of request Visitor Control: Provide escorting services as needed and provide font desk support Meetings: Participate in meetings and offering subject matter expertise Facility Closing: Conduct security walkthrough of the facility Qualifications: Associates Degree or Bachelors Degree (preferred) 4+ years relevant experience in lieu of a Degree 2+ years experience providing administrative and physical security for a Government Agency 2+ years in a customer supporting role Knowledge of Intrusion Detection Systems, UL 2050 certified IDS, commonly used Government approved devices, safes, storage containers, locks, locking systems, and personnel entry control system Working knowledge of JPAS DISS, and Scattered Castles
    $26 hourly 6d ago
  • Senior Client Partner Investment Sales

    Verizon 4.2company rating

    Ashburn, VA jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... You will help our most important customers move their business forward. As a trusted advisor, you'll create new value for Verizon and our customers by solving their business problems. You'll bring a consultative selling approach and become a specialist for your customers and your peers by expertly packaging and tailoring Verizon Enterprise solutions to meet customer needs. Your role is critical to establish Verizon as the premier business partner in your accounts. Developing deep relationships with your customers while getting to know their businesses, markets, and the challenges they face. Crafting creative solutions to help customers realize their goals. Creating winning outcomes for both us and our customers. Demonstrating value so that customers choose the Verizon solution. Growing our business while making customers satisfied. What we're looking for... You enjoy digging deep to really understand the customer's vision along with their unique situation and challenges. You like putting things together in new and creative ways to best solve the customer's most pressing needs. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Account development experience. Valid driver's license. Willingness to travel. Even better if you have one or more of the following: Capability and drive to meet or exceed challenging sales targets. Experience developing large multinational and Fortune 500 account relationships. Strong communication skills to effectively position new ideas. Persuaded and negotiated to create desired outcomes. Balanced multiple competing priorities in a multifaceted environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
    $98k-163k yearly est. Auto-Apply 21d ago
  • Field Technician

    Verizon Communications 4.7company rating

    Herndon, VA jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Installing, splicing, testing, repairing and maintaining the technology that keeps millions of customers connected. Be part of a team that makes a profound impact every single day by ensuring that our fiber-optic network performs reliably. Because here, better matters. Your responsibilities will include, but are not limited to: * Making necessary preparations for splicing, rearranging and termination of cable conductors. You'll perform splicing operations in connection with the installation, rearrangement and repair of outside plant facilities. * Operating trucks and equipment needed to perform work operations in a safe manner. * Installing, repairing, maintaining, and testing access lines for all types of equipment and technology. * Performing construction work using designated equipment for digging holes, placing poles, laying cable/conduit in the ground and unreeling, pulling and stringing wire/cable on poles. * Reading and interpreting engineering plans and vendor specifications. * Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, distinguishing audio tones, and moving/lifting items generally not exceeding 100 lbs. * Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. What we're looking for… You know telecommunications construction and are anxious to put your knowledge and skills to work on Verizon's network. You like to be busy and well-organized to stay on top of things. You know that the whole team needs to work together to win-and you take pride in a job well done. You'll need to have: * Valid state driver's license with a satisfactory driving record. Even better if you have one or more of the following: * Related Associate Degree or 2 or more years' relevant experience. * Completed Verizon Technician Program or similar programs covering electrical or lineman training. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Test(s) Required Field Operations Assessment, Verizon Job Fit Test B Test Previews Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we've got you covered with our award-winning total rewards package. The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.
    $36k-45k yearly est. Auto-Apply 4d ago
  • Data Science and Analytics Coordinator

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 534869 Work type: Hourly Wage/Part-Time Senior management: President Department: Athletic Department Job Description The Virginia Tech Department of Athletics embraces the core values of Integrity, Service, Honor, Excellence, and Strong Together. Guided by our motto, Ut Prosim (That I May Serve), we are committed to fostering a culture that accepts, affirms, and values all individuals and their unique contributions to the department, university, and broader community. Data Science and Analytics Coordinator. Reporting to the Senior Associate Athletic Director for Revenue, this position plays a vital role in advancing data-informed decision-making across multiple areas of the athletics department, including ticketing, marketing, performance evaluation, and strategic planning. Leverages advanced analytical tools to generate actionable insights that drive operational efficiency, revenue growth, and competitive excellence. Position will collaborate across departments, supporting both business and on-field performance initiatives while maintaining a high standard of accuracy and integrity in data management and reporting. Required Qualifications Relevant experience in data analytics, business intelligence, or sport performance analysis. Advanced proficiency in Microsoft Excel and experience with data visualization platforms (e.g., Tableau, DOMO). Advanced proficiency with Python, R, or a related language. Strong analytical, organizational, and problem-solving skills with a high level of attention to detail. Proven ability to manage multiple projects, meet deadlines, and communicate complex findings clearly to non-technical audiences. Demonstrated ability to work collaboratively across teams in a fast-paced, results-driven environment. Preferred Qualifications Bachelor's degree in Mathematics, Economics, Statistics, Business, Sports Management, or a related field. Experience working within intercollegiate athletics or professional sports organizations. Familiarity with ticketing systems, CRM tools, and revenue optimization models. Experience conducting statistical evaluations for team or player performance. Leadership or supervisory experience in mentoring student interns or part-time staff. Pay Band 3 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information Commensurate with experience. Hours per week Up to 29 Review Date 11/27/26 Additional Information SEE MORE ABOUT WORKING IN VT ATHLETICS AT ****************************** The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Stuart Cochran at ************* during regular business hours at least 10 business days prior to the event. Advertised: November 18, 2025 Applications close:
    $57k-79k yearly est. 26d ago
  • Administrative & Fiscal Assistant - Isle of Wight

    Virginia Tech 4.1company rating

    Virginia jobs

    Apply now Back to search results Job no: 534586 Work type: Hourly Wage/Part-Time Senior management: Agriculture & Life Sciences Department: Southeast District Coop. Extension Job Description This position works independently with general direction from the Unit Coordinator providing excellent customer service and administrative support to unit faculty and staff. The essential duties to the operation of the unit include administrative, fiscal, and business functions, including ability to address routine and nonroutine fiscal issues; independently respond to requests for information or materials by phone, electronically, or in person; preparing and processing purchasing, accounting, and travel reimbursements in various systems, such as but not limited to Banner; knowledge of university and state policies and procedures; oversee fixed assets and key control records; maintain accurate timely expense reports, including preparation of monthly reconciliation of budget reports for the unit; ability to work both independently and collaboratively; serve as Continuity of Operations Plan (COOP) coordinator; complete special projects and other duties as assigned. Assist unit offices with managing grant related paperwork and logistics. Assist with writing, editing and disseminating communication documents and posts. Required Qualifications Training/experience in performing tasks that support the operation of a professional office environment; demonstrated computer skills in word processing applications, database management, electronic spreadsheets, e-mail and the internet; strong communication and interpersonal skills; ability to prioritize and manage time effectively for prioritizing multiple tasks. Experience performing technical duties such as reviewing and processing procurement transactions, ability to perform monthly reconciliations, and the ability to process accounts receivable and payable transactions with accuracy to comply with university policy, state and federal regulations. Preferred Qualifications Previous administrative support experience; demonstrated experience maintaining accounts and personnel records; ability to comply with policies and procedures with little supervision; strong knowledge of accounting principles, experience with Excel databases, Banner, Quicken, and an understanding of Commonwealth of Virginia policies and Generally Accepted Accounting Principles(GAAP); experience with grant management. Experience in a Cooperative Extension, college, or university setting. BS degree in an applicable discipline. Pay Band 3 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Hourly Wage Salary Information $18.00 - $22.00 Hours per week Varies Review Date November 7, 2025 Additional Information The successful candidate will be required to have a driver's license check with an acceptable and safe driving record. Virginia Tech is unable to sponsor applicants for work visas for this vacancy. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Livvy Preisser at ************** during regular business hours at least 10 business days prior to the event. Advertised: October 24, 2025 Applications close:
    $18-22 hourly 50d ago
  • Assistant Research Applications Programmer

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 534913 Work type: Hourly Wage/Part-Time Senior management: Vice President for Research Department: Virginia Tech Transportation Instit Job Description The Virginia Tech Transportation Institute (VTTI) seeks a motivated entry-level applications developer to assist with and support the development of research facing tools and solutions. This position focuses on helping create nimble, efficient applications to support researchers and staff across a wide range of projects and dynamic requirements. The successful candidate will work on smaller-scale software efforts that require rapid development, iteration, and deployment. Projects will often emphasize quick turnaround and high usability over large-scale systems development. Required Qualifications * Currently pursuing or recently completed a B.S. degree in Computer Science, Mathematics, Statistics, or related technical field, or equivalent experience. * Knowledge of programming fundamentals * Some experience working with data serialization SQL databases * Familiarity with data serialization formats like JSON, XML, protobuf, etc. * Strong work ethic and ability to work independently with the right guidance. * Must have good communications skills, be able to work with customers to adjust software specifications and manage trade off decisions, with supervision. * Experience with web application development. Preferred Qualifications * Experience in research and/or developing applications to support research. * Experience with React, pandas, parquet, R, and dash. * Experience with python web frameworks like FastAPI or Flask. * Demonstrated experience in data engineering or data analytics, especially with a focus on visualization. * Demonstrated experience processing and manipulating large scale real-world data. Pay Band 4 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Restricted Salary Information Commensurate with experience Hours per week 20-30 on average Review Date 12/15/2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Natalie Jett at ***************** during regular business hours at least 10 business days prior to the event. Advertised: December 8, 2025 Applications close:
    $63k-82k yearly est. 6d ago
  • Certified Nursing Assistant or LPN

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 533809 Work type: Hourly Wage/Part-Time Senior management: Liberal Arts and Human Sciences Department: Adult Day Care Job Description Nursing Assistant provides assistance with the activities of daily living, recreational and other health and therapeutic related activities of the Adult Day Services participants, including medication administration if certified MedTech or LPN. Required Qualifications Must have current state certification as a Certified Nursing Assistant or Licensed as a Practical Nurse. Strong communication and interpersonal skills. Preferred Qualifications Experience working with older and/or disabled adults. MedTech Certification. LPN certification. Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information Commensurate with Experience, starting at $15/ hour Hours per week Up to 30 hours Review Date On-going review until filled Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Jo Culligan at ***************** during regular business hours at least 10 business days prior to the event. Advertised: July 29, 2025 Applications close:
    $15 hourly 58d ago
  • Facilities Maintainer

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 533194 Work type: Hourly Wage/Part-Time Senior management: Vice President for Student Affairs Department: Facilities & Operations Job Description Provides generalist support for exterior spaces such as volleyball courts, grills, weeds and handles light grounds work for planting beds in proximity to residence halls and dining venues. Supports maintenance of move-in/move-out materials including set-up, take-down, and inventory. Supports residence hall spaces by repairing or replacing dispensers, cleaning HVAC vent and supply grills and replace air filters. Perform power washing, carpet, and upholstery cleaning activities. Required Qualifications * Experience providing maintenance, housekeeping, customer service, and logistics assistance to ensure a clean, safe, and sanitary environment. * Workers may provide additional customer service support to the department as needed. * Experience with minor repair and maintenance skills. * Experience with landscaping and groundskeeping procedures. * Experience with cleaning equipment use and care. Preferred Qualifications * Ability to interact effectively with various levels of users and occupants of buildings and facilities. * Demonstrated ability to work independently with little supervision and to operate within a team-based environment. * Excellent customer service skills. Pay Band 1 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information Pay $15.00/hour Hours per week Up to 40 hours/week Review Date Open until filled Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Sarah Schuster at *************** during regular business hours at least 10 business days prior to the event. About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team! Advertised: May 15, 2025 Applications close:
    $15 hourly 58d ago
  • Contracts Negotiation Manager - Federal Government

    T-Mobile Usa 4.5company rating

    Herndon, VA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is “yes,” you should join T-Mobile's All-Star Legal Team! The Contracts Negotiation Manager will manage (in conjunction with key internal partners) the negotiation, redlining and drafting, as well as facilitating the execution of, standard and non-standard Federal Government contracts, amendments and renewals for the T-Mobile for Government organization. Supports Department of Defense and Federal Civilian segments to ensure compliance with business requirements as well as corporate policy. Represents the organization as a customer-facing contact for contract negotiations and generally performs in a program/project leadership role. Interacts with company management and senior customer personnel on matters requiring coordination across organizational lines. Reviews RFx requests and participates in the preparation of proposals and quotes with a significant impact to the company. Negotiates favorable terms and conditions on behalf of the company. Provides updates to management and sales on contracts and negotiations and advises sales of contractual eligibility, rights and obligations in concert with senior negotiators and attorneys. Assists in contract reviews as needed for individual customers and company-wide initiatives. This position will report to a Senior Manager, Contract Negotiations within the Legal Department. What you'll do in your role. Support the negotiation and administration of Federal contracts from inception through close-out. Review, redline and negotiate non-standard contracts including master services agreements, subcontracts, purchase orders, statements of work (SOW), non-disclosure agreements (NDA), and teaming agreements. Engage subject matter experts and cross-functional teams to review contract requirements. Assist with the review of requests for proposal (RFPs) and participate in the preparation of proposal responses. Manage contractual issues of diverse scope which require a comprehensive understanding of cradle to grave Federal contract administration. Administer new contract awards and independently review modifications and amendments for accuracy and/or needed changes in alignment with contract requirements and company policies. Maintain accurate contract records within the company's Contract Lifecycle Management (CLM) system. Represent the organization as a customer-facing contact for contract negotiations. Serve as corporate point of contact for Contractor Performance Assessment Reporting System (CPARS). Enter data into procurement systems (SAM.gov, eMod, etc.) as necessary for contract modification and proposal submission. The experience you'll bring. Bachelor's degree or 8 years of combination of Education and related work experience. 2-4 years of related work experience in Federal contracts role. Federal government agency or government contractor experience. NCMA Certified Federal Contract Manager (CFCM) or Federal agency equivalent training or certification preferred but not required. Demonstrated knowledge of the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). Proficiency administering a variety of Federal contract types, including Firm Fixed Price (FFP), Indefinite Delivery Indefinite Quantity (IDIQ), and GSA schedules. Ability to effectively manage time, prioritize work, multi-task across many assignments with some direction. Strong oral communication and professional writing skills. Telecommunications or Technology industry experience preferred but not required. Familiarity with the following applications is strongly preferred: Adobe Acrobat; CPARS; GSA eOffer/eMod; Microsoft Excel, PowerPoint; SharePoint & Word; Salesforce. Familiarity with the following applications preferred but not required: Procurement Integrated Enterprise Environment (PIEE); Invoice Processing Platform (IPP); Wide Area Workflow (WAWF); ServiceNow; SAP Ariba. U.S. citizenship is required. Eligibility and willingness to obtain at least a Secret-level security clearance is preferred but not required. This is a hybrid work role; minimum of 3 days per week in-office required in an open workspace environment. At least 18 years of age Legally authorized to work in the United States T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination. Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range in Herndon, VA: $82,535 - $111,665 Base Pay Range: $58,500 - $105,600Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ335508¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $82.5k-111.7k yearly Auto-Apply 40d ago
  • Front Office Assistant

    Virginia Tech 4.1company rating

    Blacksburg, VA jobs

    Apply now Back to search results Job no: 534417 Work type: Hourly Wage/Part-Time Senior management: Vice President for Student Affairs Department: Services for Students w/Disabil. Job Description When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We're currently searching for a front office assistant to join our Services for Students with Disabilities team in Blacksburg, VA to help us in our mission. HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE: 1) You'll be joining the Services for Student's with Disabilities team; a department centered on creating an accessible, inclusive campus community. 2) You'll be reporting to the Administrative Assistant in a part-time wage role, not to exceed 1500 hours anually. 3) You'll be responsible for day-to-day operations in SSD which include: greeting guests, triaging questions throughout the office, and responding to general inquiries. 4) You will schedule appointments, answer phone calls, receive and distribute mail, answer phone calls, take messages, respond to office emails, and be the first point of contact for office visitors. 5) Perform general administrative tasks, such as answering and directing phone calls; handling email, faxes, files, meeting minutes, mailings, and deliveries; coordinating office calendars and maintaining a clean and orderly front office space and ensuring office equipment is operable; and submitting work orders as needed. 6) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division. 7) You'll be offered an hourly rate of $16.00 - $17.00/hr along with access to VT discounts. HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY: THE UNIVERSITY: Virginia tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life. THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning. THE TEAM: Services for Students with Disabilities (SSD) strives to create an accessible and inclusive campus community. We collaborate with campus partners to remove barriers and meet the individualized access needs of disabled students. SSD supports success through the promotion of student learning and the development of advocacy skills. Required Qualifications * Proficient utilization of various software applications such as Microsoft Office (Word, Excel, PowerPoint & Outlook). * Demonstrated experience with data entry, handling and filing documents, scheduling appointments and answering phone calls. * Demonstrated customer service experience. Preferred Qualifications * Previous experience working with students and persons with disabilities * Experience in a University setting * Demonstrated experience with confidential documents Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information $16.00 - $17.00/hr Hours per week 30 Review Date 10/17/2025 Additional Information The successful candidate will be required to have a criminal conviction check. Applicants must be authorized to work in the U.S. without the need for visa sponsorship now or in the future. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at ************ or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061. If you are an individual with a disability and desire an accommodation, please contact Alberta Burke at *************** during regular business hours at least 10 business days prior to the event. Advertised: October 6, 2025 Applications close:
    $16-17 hourly 58d ago
  • Starry Expert (Part Time), Spanish Speaking

    Starry 4.2company rating

    Virginia jobs

    Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we're making the experience of accessing the internet simple, transparent, and delightful. Second, we're bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity. Requirements What you'll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: 4pm to 12pm Eastern shift Potentially 8am-4pm, 10am-6pm, or other midday shifts, Eastern Weekend availability required As a Starry Expert, you'll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we're looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    $19 hourly Auto-Apply 22d ago
  • Cyber Technical Analyst Sr Advisor (TS/SCI with Poly Required)

    GCI Careers 4.7company rating

    Chantilly, VA jobs

    GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As a Cyber Technical Analyst, a typical day will include the following duties: This dual hatted role supports both the management and technical functions of the program as a part-time member of the Program Management Office and embedded in the Cyber Analytic workforce. The ideal candidate will have a strong understanding of cyber analytic principles and practices, experience supporting cyber threat analysis, the production of cyber-related analytic products, and the technical analysis of targeted cyber environments and systems, as well as managerial experience. In this role, you will be responsible for the overall production of cyber analytic products and for establishing, maturing, and mentoring cyber analytic best practices across the program cyber analyst cadre. Duties and Responsibilities GCI is seeking an Expert-level Technical Targeter to support a variety of project types. At this level, a successful candidate will work independently to develop and deliver projects that meet the customer's mission areas. A heavy technical background is required for this position. Tasks: Use best professional judgement to manage ongoing projects to completion Targeting support Research and present possible actions to further the customer mission Use and maintain access to tools and datasets Write and manage written correspondences Travel, when necessary Required Skills: Prior technical targeting experience Familiarity with customer tools and databases Demonstrated experience coordinating with stakeholders and managing relationships Strong analytic writing and briefing skills Experience leveraging critical data Desired Skills: Foreign language: Chinese Technical understanding of networks Education Requirement BA/BS (or equivalent experience) Experience Requirement 11+ years of experience *A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $85k-106k yearly est. 60d+ ago

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