Wolters Kluwer jobs in Austin, TX - 50 jobs

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The Senior Sales Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** You'll be a quota-carrying team member, specifically working w/ financial services and specialty industries. You'll be meeting w/ your customers to gain a better understanding of their needs, pain points, and assist in identifying & proposing the most beneficial CS product solutions. You'll have the opportunity to facilitate all activities within the sales cycle (pricing, quote, contract, etc.), to ensure the best possible customer experience. As a subject matter expert, you will also engage Solution Consultants, providing deeper product knowledge and expertise. Seeking a results-driven Sales Professional adept at expanding existing accounts and strategically identifying and securing new business opportunities to drive sustained growth. We look forward to the opportunity to teach you our sales methodology, value proposition, WK processes and policies, and our refined sales process. We strive to provide every tool needed, to ensure your success in developing lasting relationships w/ your customer and building your book of business. We know that if you're not successful, we're not successful. **Key Tasks: ** + Effectively prioritize & respond to inbound leads or customer requests. + Leverage SFDC data & account insights to identify, pursue, and close opportunities as a means to retain existing business (e.g., renewals), cross-sell or up-sell at existing customers, or create business with new customers. + Maintain a clean and accurate pipeline in CRM. + Understand and articulate the value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise. + Adhere to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts. + Deliver against individual quotas. + Build internal relationships and collaboratively work with internal teams. **You're a Great Fit if You:** + Have 5 years of direct B2B sales experience with a proven track record of meeting and exceeding sales targets. + Possess extensive experience in enterprise-level sales and demonstrate proficiency in driving success within the realm of SaaS. + Have experience selling into the Financial Services industry. + Possess lending compliance industry experience and have managed customer contacts; built or elevated brand presence in the specialty lending industry (e.g., on boards, relationships with associations) + Have experience using Salesforce.com as CRM. + Have the ability to travel (up to 30%). + Can seamlessly present sales solution (in person, virtual by phone or video) + Are self-motivated, highly proactive and have a perseverant mindset. + Have a bachelor's degree or equivalent job-related experience. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The **Vice President, Commercial Product Management** serves as the strategic business leader for the US Professional Business Unit, with a focus on the end-end experience with the CCH Axcess platform and associated product portfolio, inclusive of ProSystem fx, operating across CCH Axcess Platform within the Professional Business Unit, and where applicable Research & Advisory Business Unit. Reporting directly to the Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive will lead the end-to-end product and Go-to-Market strategy, with full P&L responsibility for the CCH Axccess Platform portfolio. The role encompasses oversight of product lifecycle management, multigenerational roadmap development, marketing channel strategy, and operational execution to deliver sustainable revenue growth and long-term business value. The success of this role requires strong collaboration & user experience journey mapping with the VP Product Management for the Audit and Tax product portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans that drive innovation, differentiation, and competitive advantage. This includes spearheading the integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes and accelerate growth. In addition to commercial leadership, the Vice President will champion organizational effectiveness by cultivating a high-performing, future-ready workforce. This role is pivotal in ensuring the business delivers on its financial commitments while advancing strategic transformation initiatives that benefit key stakeholders, including customers, employees, and shareholders. **Essential Duties and responsibilities** + Own and manage the full P&L, meeting all top-line and bottom-line financial commitments while strengthening the business for long-term growth. Relentlessly pursue operational efficiency to reinvest in high-return growth opportunities. + Develop and execute a commercially driven go-to-market strategy, leveraging disruptive/innovative product strategies including advanced technologies such as AI, agentic workflows, and behavioral data to drive revenue growth, profitability, and market differentiation with urgency and strong willingness to win. + Lead strategic transformation of the Tax & Accounting CCH brand into a scalable, AI-enable SaaS business, aligning product innovation with evolving customer needs and platform extensibility. + Develop a deep understanding of the core business, total market opportunities, customer profiles, competitive landscape, and market trends to identify opportunities for revenue growth market expansion, and logical adjacencies. + Cultivates deep customer intimacy by engaging directly with key accounts, translating nuanced customer needs into strategic product roadmaps, and championing voice-of-customer initiatives that drive adoption, retention, and commercial growth + Develop and execute a multigenerational product roadmap aligned with the North American technology platform and AI/GenAI strategy, leveraging the extensible architecture of the core platform to deliver additional products and solutions. + Utilize customer insights, usage trends, and financial modeling to drive pricing strategy, optimize monetization, and inform product investments. + Translate business strategy into a compelling and inspiring call to action for employees, focusing on securing and developing, and retaining commercially minded, and engaged talent with the capability to deliver on current and future growth aspirations. + Lead the development and execution of a comprehensive marketing and communications strategy to articulate the brand's value proposition, strengthen market perception, and support sales enablement. + Drives cross-functional alignment and executive stakeholder buy-in by clearly articulating product strategy, commercial priorities, and customer value across internal teams and external partners, including C-level executives, clients, and industry stakeholders. + Ensure product roadmap is developed by Technical Product Management team that is aligned with market opportunities and financial returns. + Pursue operational efficiency to reinvest savings into high-return growth opportunities. + Implement an acquisition strategy focused on accelerating revenue growth, expanding the addressable market, and increasing portfolio profitability. + Lead and mentor a high-performing team of product managers, fostering a culture of innovation, accountability, and customer obsession while ensuring organizational health and succession readiness. Works with the VP Product Management for Audit & Tax to develop one operating model with consistent processes across all functions with clear roles & accountabilities defined. **Job Qualifications** Education: Bachelor's degree required. MBA strongly preferred Experience: + 15+ years of product management experience in SaaS, proven success managing go-to-market disciplines (e.g. sales, marketing, product management, development, support) and having P&L accountability in a functionally matrixed organization + 5+ years' experience working with Offshore employees for both product management and outsource Other Knowledge, Skills, Abilities or Certifications: + Strong business and financial acumen, able to synthesize complex information and formulate an aligned approach and plan. + Expertise in pricing strategy, revenue forecasting, and ROI-based investment prioritization. + Proven track record of launching and scaling commercial software products, ideally with AI/ML components. + Deep understanding of AI, Agentic AI, and their application in enterprise software. + Exceptional leadership, communication, and stakeholder management skills. + Ability to balance priorities of managing and inspiring teams, projects of varying complexity, and daily operations while maintaining focus on critical success factors. + Deep customer orientation with the ability to translate customer insights into differentiated, revenue-generating offerings while ensuring premium service delivery in a cost-effective way. + Highly developed executive presence with strong collaboration skills; able to articulate a value proposition and secure buy-in and support from senior executive leadership, peers, and staff. + Experience working in agile, fast-paced, and high-growth environments. + Background in enterprise B2B SaaS, especially in verticals like FinTech, HealthTech, or HRTech. **Travel requirements** 30% overnight travel (primarily in United States) if living in North America Hub (Dallas, Atlanta); 40% if other location. Preference is to be in a Wolters Kluwer Office location two days a week. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $198,000.00 - $297,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Our Enablon platform is the recognized global leader in Environmental, Health & Safety (EHS) and Operational Risk Management (ORM) solutions, supporting organizations in building safer, more compliant, and more resilient operations. The Senior Enablon EHS & Operational Risk Analyst/Consultant is a hands-on functional expert responsible for designing, implementing, and optimizing Enablon solutions for complex client environments. This role requires deep Enablon platform experience combined with real-world EHS, Compliance, and Operational Risk Management expertise. Why this role is different: This role sits at the intersection of technology, safety, compliance, and operational risk. Success requires more than traditional business analysis, it demands deep domain expertise, system fluency, and the ability to lead complex client engagements from design through delivery. This is not a general Business Analyst role. Environmental, Health & Safety (EHS) and Operational Risk Management (ORM) experience is required. Find your place here. Learn more about Wolters Kluwer and Enablon, the recognized leader in EHS and Operational Risk Management solutions. What We Offer: The Sr. ORM & EHS Operational Risk Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule (in-office two days a week - East Coast preferred, Central considered), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: * Lead end-to-end Enablon implementations across EHS, Compliance, and Operational Risk Management domains * Translate EHS/ORM business requirements into detailed functional design documents aligned to Enablon capabilities * Facilitate client workshops focused on: Requirements elicitation, Process mapping, Gap analysis, & Solution design * Conduct business process and gap analyses to align client operations with Enablon best practices * Act as the functional authority for Enablon during project delivery, supporting implementation squads with: User stories, Functional clarifications, & Design validation * Partner closely with Subject Matter Experts to define exact domain-specific requirements * Participate in project estimation for new implementations and change requests * Coach and support Professional Services consultants during implementation * Ensure high levels of client satisfaction and long-term relationship management * Design, maintain, and improve: Enablon Best Practice Templates, Certified add-ons, & Professional Services documentation and processes * Proactively identify opportunities to improve internal delivery processes and solution offerings Key Tasks: * Responsible for the requirements gathering and elicitation translating this into the functional design document * Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external. * Participate in the estimation of effort for new projects or change requests * Work closely with the Subject Matter Expert team to define exact domain requirements * Conduct gap analysis and/or study the business processes of a customer * Create stories that describe the functional (features) and non-functional scope (performance, security, and other expectations) of a customer project * Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories. * Provide Support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project. * Ensure customer satisfaction and enhance relationship management * Design and maintain Enablon Best Practice Templates and Certified add-ons, * Develop, document, and maintain professional Services processes and procedures. * Take Initiative to improve internal processes Required Experience & Expertise: * Enablon & EHS / ORM Expertise * Proven, hands-on experience implementing Enablon across multiple modules * Strong functional knowledge of: Environmental, Health & Safety (EHS), Compliance Management, & Operational Risk Management (ORM) * Experience working with domains such as: Permit to Work, Barrier Management, Operational Safety, Plant & Asset Management, Process Safety Management, Environmental Compliance * Candidates must have this experience to be considered for the role. You're a Great Fit if You Have/Can: Professional Experience: * Experience as a Functional Consultant, Implementation Lead, or Senior Business Analyst within enterprise software * Background delivering client-facing software implementations in regulated or safety-critical environments * Experience working across multiple industries (manufacturing, energy, healthcare, logistics, etc.) * Strong understanding of the software development lifecycle and Agile methodologies Communication & Relationship Skills: * Confident facilitating workshops with both technical and non-technical stakeholders * Ability to clearly explain complex safety, compliance, and risk concepts * Strong relationship-building skills across global, cross-functional teams * Proven ability to ensure customer satisfaction throughout the project lifecycle Autonomy & Leadership: * Highly self-directed and comfortable working independently * Proven ability to lead initiatives, manage priorities, and drive outcomes * Comfortable coaching others and creating best practices with minimal supervision Education & Certifications (Preferred): * Bachelor's degree in computer science, Software Engineering, or equivalent experience * Business Analyst Foundation, PRINCE2 Foundation, or similar certifications are a plus We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ********************** follow us on Twitter, Facebook, and LinkedIn The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nursing students use our products to become ready for practice), we want to hear from you! We are looking for a Product Owner to help us in our mission to ensure that the students and faculty who use our Nursing Education digital products/platforms at our most strategic accounts realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product Owner will have responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product Owner will develop a first-hand, in-depth knowledge of what these users value and what helps customers in their workflows, to ensure nursing students and instructors have what they need to ensure the best educational experience. The Product Owner will work directly with key customers to troubleshoot problems and manage internal and external communications. In addition, for a limited number of customers, this Product Owner will provide project management oversite of implementation of digital products. The Product Owner manages the customer relationship for identified accounts on their assigned digital products/platforms. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. This position will be closely aligned with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing. The Product Owner's primary responsibilities include: * Developing a deep understanding of Nursing Education customers and their needs, particularly their day-to-day interactions with our digital products/solutions * Coordinating with Product Management on customer interactions to ensure a shared, thorough understanding of customer needs and how they align to short- and long-term strategic goals * Delivering clear, empathetic, and professional communication tailored to each key account, ensuring complex issues are explained effectively * Tracking and reporting on customer satisfaction metrics at key partnership accounts * Developing best product implementation strategies with for key customers, ensuring timely delivery and alignment with business objectives, including coordination with Digital Implementation Specialist and Integration Nurse team members for seamless onboarding to our products/platforms through structured planning, relationship management, stakeholder coordination, and proactive risk management * Bringing excellent organizational skills and a laser-focus on customer service/insights to translate what customers have reported/requested into actionable/prioritized work for Agile/Scrum teams * Owning the product development lifecycle/schedule by working with various Agile/Scrum teams to ensure that prioritized items are consumed/deployed in support of customer needs on the assigned products/platforms * Being the "glue" in the product team who acts as a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not limited to, Product Management, Technology, Content, Sales, Sales Enablement, and Customer Success/Support) Other Duties Performs other duties as assigned by supervisor. Job Qualifications Education: College degree (BA/BS) or equivalent experience required. Experience: At least 1-year experience in customer service/support, with exposure to digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for educational/academic markets Other Knowledge, Skills, Abilities, or Certifications: Required: * Superior communication and relationship management skills, including ability to facilitate customer communications (internal and external) and triage/troubleshoot customer escalations * Demonstrated ability to remain professional and solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes * Strong project management skills, including ability to develop schedules, oversee work-in-progress, and implement risk mitigation strategies for efficient/effective solutions * Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" * Demonstrated experience coordinating cross-functional teams to reach/exceed goals * Experience in implementing best practice/standards in support of customer issues Preferred: * General knowledge of the Nursing Education market * Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) * Familiarity with Agile/Scrum principles and practices for Product Owners * Exposure to digital products/solutions in the educational space (including testing/assessment products) * Exposure to backlog software (e.g., Jira, VSO, Trello, Wrike) and communication applications (Slack, MS Teams, Salesforce, etc.) Travel Requirements * Up to 10% travel required Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $75,900.00 - $129,950.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**_NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location._** As a **Lead DevOps Engineer** , you will play a pivotal role in architecting and implementing scalable, resilient infrastructure and CI/CD pipelines that support the full software development lifecycle. You will collaborate closely with Wolters Kluwer Product Teams to integrate DevOps best practices into agile development workflows, driving continuous integration, automated testing, and rapid deployment. Your work will directly impact system reliability, performance, and maintainability, ensuring our applications meet high standards of software quality and operational excellence. Partnering with application development teams, you will help bridge the gap between development and operations, enabling seamless delivery of microservices, containerized applications, and cloud-native solutions. You will also mentor a team of DevOps engineers, fostering a culture of engineering rigor, code-as-infrastructure, and continuous learning through peer reviews, technical workshops, and hands-on guidance **Responsibilities:** + Engineer and automate scalable, secure Cloud Infrastructure in Azure and AWS using Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Jenkins, applying software development best practices like modularization, version control, and testing. + Lead the engineering adoption of IaC across Service Operations and Delivery, mentoring teams on reusable code patterns, configuration management, and DevOps pipelines. + Design and implement modern compute architectures, including containerized and serverless solutions (AKS, EKS, Docker, Azure Functions), with a focus on scalability, maintainability, and performance. + Develop and maintain CI/CD pipelines as software products, ensuring robust testing, artifact management, and deployment orchestration across multiple environments. + Architect and support Cloud Native solutions, aligning with software engineering principles such as abstraction, decoupling, and observability. + Build observability into systems using telemetry, logging, and tracing to support proactive issue detection and root cause analysis. + Ensure infrastructure and automation solutions align with enterprise DevOps and Security engineering standards, contributing to architectural governance and compliance. + Mentor DevOps engineers with a focus on software craftsmanship, clean code, and continuous improvement. + Prototype and evaluate emerging technologies, applying engineering rigor to assess feasibility, performance, and integration potential. + Apply Site Reliability Engineering (SRE) principles such as error budgets, SLIs/SLOs, capacity planning, and incident response to improve system reliability and reduce operational toil. + Contribute to architectural design and engineering standards for infrastructure and platform services. + Deploy and maintain critical applications, ensuring high availability, fault tolerance, and performance tuning. + Modernize legacy systems through re-architecture, refactoring, and cloud-native transformation strategies. + Identify and address engineering inefficiencies, proposing automation and architectural improvements. + Lead post-incident reviews, contributing to blameless root cause analysis and systemic fixes. + Promote knowledge sharing of automation and DevOps engineering practices across teams and departments. + Participate in on-call rotations, applying engineering discipline to improve alert quality, reduce noise, and automate remediation **Qualifications: ** + Bachelor's Engineering and a Master's degree in Computer Science or a related field + Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems + Strong background in software development, with experience in languages such as Python, .NET or Java. + Possess recent experience with Cloud infrastructure (Azure and AWS) + Proficient in Shell Scripting Languages (PowerShell & Bash). + Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). + Proficiency with automation and source configuration management tools such as Git + Experience with infrastructure as code tools such as Terraform or CloudFormation. + Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI. + Able to clearly explain technical projects to diverse staff to gain their support. + Strong attention to detail with excellent problem-solving skills. + Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration - full lifecycle of building, automated and performance testing, and automating deployment. + Experience building platforms for Observability and defining standard operating procedures + Experience with diagnostic tools and script automation of Windows and Linux **Preferred Experience: ** + Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines **Benefits:** A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - ************************************************** **Diversity Matters** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $118,300.00 - $207,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.** **What We Offer: ** The Senior Field Sales Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** The industry subject matter expert (iSME) for Digital Lending is responsible for supporting the sales team by providing industry expertise and insights initially focused on digital lending. This is a quota carrying sales role requiring industry knowledge, sales acumen, and the ability to create buyer urgency through workflow analysis and business case creation. The iSME collaborates closely with Compliance Solutions (CS) Sales Leadership & Account Executives to engage with prospects or customers across the Digital Lending industry. Their primary responsibilities include uncovering opportunities, engaging in executive level meetings to build or establish Wolters Kluwer credibility, participating in Win Labs, supporting deal strategy, advancing opportunities, and engaging in sales conversations throughout the life cycle of a sale. The iSME also provides industry-facing thought leadership (Conference panels, whitepapers, webinars, etc) as well as market feedback to our internal partners in product, pricing, product strategy, marketing, and others needing industry sales insights. The iSME plays a crucial role in our digital lending business within the deal team, focusing on establishing credibility, understanding customer needs, increasing confidence, accelerating opportunities, and supporting decision-making by Account Executives and Sales Managers to shorten the sales cycle. They collaborate with peers across sales leadership, solution consulting, account management, sales support, product, and marketing to provide industry and sales insights. They work to ensure effective qualitative and quantitative communication of Wolters Kluwer's value to customers and identify additional opportunities. **Key Tasks: ** + Proactively partner with Account Executives and Sales Leaders by providing industry expertise and insightsrelated to digital lending. + Analyze sales data and whitespace within Compliance Solutions business to identify growth opportunities, improve adoption rates, upsell existing products, introduce new products, and facilitate cross-selling opportunities for Account Executives. + Drive strategic opportunities by supporting the Account Executive deal strategy andcollaborating with internal partners to close Compliance Solutions opportunities at customer or prospect accounts. + Structure and organize customer goals, pain points, and information to create a detailed business case for partnership with Wolters Kluwer. + Consult and apply defined sales methodologies and processes to support the success of the deal team. + Proactively share best practices across the team and broader sales organization to enhance overall performance. + Act as anindustry Subject Matter Expert (iSME) in initiatives supporting the sales organization. + Collaborate with Sales Managers on account reviews, using whitespace analysis to drive new solution sales and enhance customer retention through expanded relationships. + Partner with marketing to support thought leadership initiatives. **You're a Great Fit if You Have/Can:** + Bachelor's Degree or equivalent relevant experience + Must have experience indigital lending, vaulting, pledging, servicing, corporate, or collateral management compliance industries in either a sales role, management consulting, business analysis, or regulator role. + 5 years' experience in an external facing role, preferably in cloud-based technology solutions. + Ability to articulate the value propositions of complex software solutions in internal and client-facing settings. + Proven ability to quickly and deeply learn new technologies and clearly communicate their value proposition. + Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders with the ability to adjust style to suit different perspectives and seniority levels. + Team effectively with Sales team members across a variety of accounts. + Effectively conduct or receive knowledge transfer with other team members. + Highly goal-oriented, focused on achieving/exceeding expected targets. + Exceptional time management and organization capabilities to manage multiple priorities and initiate tasks independently. + Willingness to travel when needed (approximately 40%). We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**About the Role:** As a Director in Software Engineering, you will provide comprehensive leadership to senior managers and high-level professionals. You will have primary responsibility for the performance and results within your area, ensuring that all software engineering activities align with business strategies. Your role is crucial for steering the direction of major projects and technological advancements that will drive the company forward. **Job Description:** We are seeking a "full-stack" engineering Director to hire and lead a team that will be responsible for selection provides leadership to > 600 engineers on the use, adoption and automation around infrastructure as code, the operational management of container deployment platforms and the CI/CD and applications required. Additionally, they will be engaged on incidents for triage and resolution along with driving teams to implement automation to address., implement, and continuously improve the developer enablement and infrastructure platform, accelerating product delivery and operational excellence across Kubernetes-based environments. The ideal candidate will understand how to guide the definition, execution, and governance of release processes and platform capabilities; operates with broad latitude and accountability for outcomes aligned to divisional strategy. Work is performed without appreciable direction and is evaluated on execution against defined plans and strategy, with measurable impact on divisional results. **SUPERVISORY RELATIONSHIPS** + **Reports** To: VP of Platform Engineering & Architecture + **Supervises:** Senior managers, managers, and high-level professionals across developer enablement, platform engineering, and SRE functions. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Strategy & Leadership** + Provide strategic leadership, vision, and roadmaps for developer enablement and infrastructure engineering in a highly matrixed organization; ensure alignment with business objectives and partner teams. + Establish clear objectives, success measures, and investment priorities for the platform, balancing reliability, velocity, cost, and risk. + Model inclusive collaboration and effective communication with senior management, peers, and subordinates to drive alignment and execution. + Drive adoption of AI Developer Tools to drive speed to market and reduce developer friction. **Developer Enablement Platform Ownership** + Lead the Developer Enablement team that owns the platform for releasing container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. + Own Akuity/Argo CD (GitOps) administration and lifecycle; define guardrails, RBAC, multi-cluster promotion strategies, and drift detection/rollback practices. + Maintain and evolve Open Application Model (OAM) templates, golden paths, and paved-road workflows to standardize microservice onboarding and runtime config. + Govern end-to-end container release processes (policy, controls, approvals, and tooling), including promotion workflows, artifact provenance (SBOM/SLSA), and progressive delivery (blue/green, canary). + Integrate and Maintain Developer Enablement metrics reporting into central data lake environments. + **Infrastructure Development & SRE Team Buildout** + Staff, train, and mature a new team that becomes the core of infrastructure development and SRE; define role architecture, hiring profiles, onboarding plans, and growth paths. + Deliver platform capabilities as products (self-service, APIs, documentation, runbooks), enabling product teams to design, provision, and operate infrastructure consistently. + Train and assist engineering teams with infrastructure design and deployment (networking, storage, data, security, observability), while performing hands-on engineering to ensure deployments and operations are fully automated (IaC, GitOps, policy-as-code, CI/CD). + Establish site reliability practices-SLO/SLI, error budgets, incident management, post-incident reviews, and capacity/performance engineering-aligned with product objectives. **Governance, Risk, and Compliance** + Define release governance and change management controls (e.g., segregation of duties, approval workflows, audit trails) integrated into platform tooling, partner with Security, Risk, and Compliance for continuous assurance. + Ensure adherence to quality standards and secure-by-design practices across the software supply chain. **JOB QUALIFICATIONS** **Education** **(Required):** Bachelor's Degree in a related field and relevant experience in product software engineering. **Work Experience (Required):** + Minimum 9+ years of relevant experience in product software engineering or platform/SRE leadership roles. + People management experience + Experience in Matrixed environments. + Knowledge and interest in AI + Technical competence in platform engineering and architecture **Preferred Experience & Knowledge (Role-Specific):** + Platform engineering for Kubernetes at scale (multi-cluster/multi-region), GitOps (Argo CD/Akuity), service meshes, secrets management. + Infrastructure-as-Code (Terraform/Pulumi), policy-as-code (OPA/Gatekeeper), progressive delivery (Argo Rollouts/Flagger). + CI/CD at enterprise scale (artifact provenance, SBOM/SLSA), container security, and supply chain controls. + Observability platforms (metrics, logs, traces, SLOs, alerts) and incident management practices. + Coaching product teams; operating in a **matrixed enterprise** with strong stakeholder management. **SKILLS / COMPETENCIES** **Technical/Operational Skills** + DevOps & Agile delivery; automation and continuous delivery at scale. + Cloud computing (Azure/AWS/GCP) and modern application architectures; API-first enablement. + Automation & Frameworks for standardized delivery and code manageability across teams. + Application Security and secure SDLC; Architectural Patterns for scalable, resilient systems. + Financial/Budget Management for platform services and shared-service cost models that includes understanding of how to use technology to drive cost reductions while increasing value delivery. This requires budget, technical and operational competencies. + Experience in both use of **AI** Coding tools personally and in driving adoption of those in developer teams. **Leadership Competencies** + Accountability; Judgement & Decision-Making; Business Acumen to drive measurable outcomes. + Inclusive Collaboration; Inspiration & Alignment; Courage to take smart risks that enable innovation. + **People Management** : delegation, coaching, performance management, and talent development. **KEY PERFORMANCE INDICATORS (KPIs)** + Velocity & Flow: Lead time for change; deployment frequency; PR cycle time (open-to-merge). + Reliability: Service SLO attainment; MTTI/MTTR; change failure rate. + Adoption & Self-Service: of services on Gantry; % workloads on paved paths/OAM templates; % infra as code. + Quality & Security: Policy compliance rate; supply-chain attestations; pipeline pass rate; vulnerability MTTR. + Experience & Enablement: Developer NPS; onboarding time to first deploy; "friction index" trend. + Overall infrastructure cost reduction while increasing all of the above. **WORKING CONDITIONS** + Travel: 20% + Work Arrangement: Hybrid onsite in the WK posted locations. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $151,700.00 - $270,950.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The **Senior Content Editing Associate** role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities. **Key Tasks: ** + Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to teamvia meeting notes documents and Confluence + Process contracts, including coordination of signaturesandset-up of product records in internal systems in coordination with royalty dept + Coordinate with authors, subject matter experts, and vendors for setup in payment portal + Processinvoices andfollow upwith contractors and accounts payable teamas needed to ensuretimelypayments + Trackspending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team + Collaborate with other team coordinators tocreate, review, and update internal Standard Operating Procedure (SOP)documentations; support teams in implementation of SOPs + Maintainunderstanding ofmarket penetration,sales, and analytics + Utilize internal systems for product record creation,maintenance,communication of critical product identifiers, pricing,contractsandavailability across sales channels + Coordinate maintenance spreadsheets and work with outside vendors onassessmentreview/update + Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments. + Support the development and revision of medical education and medical practice content andassistwith special editorial projects asneeded. + Respond to Customer Support requests for information within the same day + Attend and contribute toeditorialmeetings, coordinateschedules for group meetings,and follow up on post-meeting action items + Assistteam with research initiatives,definingand tracking annualpriorities,drafting, deploying, and managing surveys,coordinating interviews, communicating with participants, sending honoraria, organizing notes, andanalyzingresults **You're a Great Fit if You Have:** + Bachelor's degree + Understanding of general project management practices, tasks, tools + Six months+ experience interning or working with publisher on digital content products, preferred + Interest in Medical Education and Medical Practice publishing markets highly preferred + Solid knowledge of Excel formulas and functions, including pivot tables preferred + Analytical skills with ability to make sound decisions backed up by data + Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work + Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects + Takes personal ownership and responsibility for delivering on commitments + Accepts increasing responsibility for assignments + Conducts work with integrity + Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change + Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes + Works collaboratively with diverse colleagues and contributes to driving the business forward + Demonstrates consistent engagement and commitment to quality outcomes + Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers + Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone + Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs + _Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week_ We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $37,400.00 - $63,150.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. About the Role As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. Key Responsibilities * Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. * Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. * Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. * Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. * Champion software quality, craftsmanship, and best practices across all engineering teams. * Integrate security, compliance, and data privacy considerations into all architectural designs. * Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. * Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. * Contribute to enterprise architecture governance by defining technology standards and design review processes. * Identify and resolve complex integration, interoperability, and scalability challenges. * Maintain clear architecture documentation, standards, and reusable guidelines. * Execute in-depth testing, validation, and optimization of architectural components. * Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. * Communicate architectural strategy and rationale clearly across technical and non-technical audiences. * Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. Qualifications * Bachelor's degree in Computer Science or related field (or equivalent experience). * 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). * 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. * Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). * Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. * Deep knowledge of Agile and Iterative SDLC methodologies. * Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. * Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). * Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. * Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. * Proven ability to mentor, influence, and lead teams toward high-quality outcomes. * Experience in regulated, financial, or risk/compliance domains is a plus. What We Offer * A collaborative and innovative engineering culture focused on quality and craftsmanship. * Opportunities to work with modern technologies in a mission-driven global organization. * Professional development, mentorship, and advancement pathways within Wolters Kluwer. * Competitive compensation and benefits package. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Client Solutions: Wolters Kluwer Solutions and Software Directory | Wolters Kluwer What We Offer: The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule (in-office 2-days a week), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Account & Relationship Executive is a quota-carrying team member responsible for building and maintaining effective long-term relationships with customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota for the assigned book of business through directly selling products in the customers' existing product lines. This includes driving transactional adoption, pursuing and driving renewal transactions, and pursuing up-sell opportunities. The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental revenue (up-sell) within the customer's existing products, or identify potential leads for an Account Executive to pursue a cross-sell opportunity. The Account & Relationship Executive will conduct quarterly business reviews with customers to understand existing product usage, advise on best practice use cases and behaviors, and educate on optimal use of offerings to maximize value and increase revenue spend. Key Tasks: * Researches and gathers information on current customers and their needs. * Monitors and interprets product usage data for an assigned book of accounts to identify opportunities to improve adoption, pursue renewal opportunities, up-sell within existing products, or identify opportunities for a Sales Rep to cross-sell. * Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product lines. * Adheres to defined onboarding and training processes to effectively promote customer adoption of CS offerings. * Adheres to defined sales methodology and sales processes to execute renewal and up-sell opportunities. * Identifies leads for cross-sell opportunities and share them with Sales Reps to pursue. * Directly sells products within the existing customer base. * Collaborates with Account Executive to complete annual account reviews with customers to facilitate customer retention. * Works with Account Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist. * For high strategic opportunities, works with Account Executive, Technical Sales, and Sales Support to pursue and close opportunities for Compliance Solutions products at customer accounts. * Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment: improvements in customer adoption of current portfolios (month over month or quarter over quarter) * Number of leads identified and communicated to Account Executive * Customer satisfaction scores and retention rates * Completion of assigned product trainings and other required learnings for professional development You're a Great Fit if You Meet These Requirements: * Bachelor's Degree * The ability to work a hybrid schedule, going to an office location 2-days a week, and working an 8 a.m. to 5 p.m., Monday - Friday schedule, ET and CT preferred * 8 years of B2B commissioned sales or equivalent. * Experience in Account Management, Sales, Technology Training, or renewal sales. * Experience in the financial services, or lending compliance industries. * Data analysis skills and ability to derive insights that drive next steps or actions required. * Account Management (general knowledge of customer's business, stakeholders, product portfolio). * Communicate effectively in both face-to-face and virtual selling environments. * Interpersonal skills, ability to build stakeholder relationships. * Team effectively with other internal teams including Sales, Sales Support stakeholders. * Stay organized and manage multiple priorities at once across multiple customer accounts. * Cross-sell, up-sell, or pursue renewal transactions with customers. * Professional demeanor in oral and written communications * Passion and ability to learn new CS offerings quickly. * Self-motivated; proactive and perseverant mindset. * General product and application knowledge. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $51,100.00 - $87,250.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative **Ovid Guidelines AI, an agentic GenAI solution** . This solution supports end-to-end guideline lifecycle management by uniting researchers, expert panels, and review boards through a shared, auditable environment for coordinating projects and capturing key evidence, deliberations, and decisions over time. The Senior Sales and Business Development Representative for **Ovid Guidelines** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new sales strategies for large societies and organizations publishing clinical guidelines. You will collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Guidelines AI. Your role is pivotal in driving the growth and success of our company. You will be focused on generating new business for a new solution and will be at the forefront of expanding our client base by forging valuable partnerships with Medical Societies and Health Organizations nationally. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new multi-year deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy** : Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Understanding of Society/Organization sales:** Role requires experience and proven history of success negotiating with and navigating with this market segment + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively to a broad range of key stakeholders. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** bachelor's degree or equivalent experience **Experience:** + 5+ years field sales experience + Value-based selling skills + Challenger sales methodology preferred + Develop an understanding of each society's area of discipline + Software or Cloud sales experience + Healthcare/Medical Market + Understanding of how guidelines are created + Importance of standards of care - value of guidelines + How medical evidence is fine-tuned into guidelines for the medical users + Publishing, Information, or Health Technology industry preferred + Medical society contacts experience - understanding society goals, serving their membership + Sales experience to Societies - Navigating society decision-making + Knowledge about CRM Applications (e.g., Salesforce) **TRAVEL:** 20% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer's ftwilliam.com platform empowers professionals to streamline Defined Benefit (DB) plan compliance testing, valuation, and proposal generation. As an Industry Solutions Consultant - DB Compliance QA, you'll play a critical role in ensuring our solutions meet the highest standards of accuracy and functionality. In this position, you'll leverage your expertise in ERISA regulations and plan design-covering DB plans, DB/DC combo plans, and cash balance plans-to influence feature design and perform rigorous testing. Working within an agile team, you'll help deliver enhancements that make a real impact for our customers, ensuring every release is reliable, compliant, and user-focused. You will report to the Manager, Consulting - Industry Solutions and work a hybrid schedule (2 days in office, 3 days from home) from one of our local offices. Responsibilities: * Collaborate with the product owner and development team to refine user stories before development begins * Create sample plans, expected results, and acceptance criteria for new features * Perform comprehensive testing of new features and document all tests conducted, including manual and automated tests * Ensure software functionality aligns with ERISA laws and regulations * Stay current with ERISA laws, regulations, and industry standards * Maintain detailed documentation for future testing of similar features and enhancements * Identify and suggest software improvements during the testing process * Keep up to date with best practices in testing methodologies and tools * Work closely with other Industry Solutions Consultants to develop consistent testing policies and procedures Qualifications: * ASPPA Credential, such as QPA, or NIPA Credential * At least 3 years of experience working with peer review in retirement services * 1 years of experience working in a development QA environment * Experience with customer support is a plus * Familiarity with various project management and workflow tools * Experience with ftwilliam.com DB Compliance software is a plus * Detail oriented * Quick learner and self-starter * Ability to multi-task * Ability to work well in a team * Ability to perform well under pressure * Ability to perform well with minimal supervision #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $57,100.00 - $97,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer, CT Compliance Solutions is growing and looking to add another dynamic Advanced Inside Sales Representative. Our product line is consistently ranked at the top of the industry. As an **Advanced Inside Sales Representative** , your main responsibilities are to quickly develop new business relationships and close sales in the small and mid-size business market. You will support an assigned territory that currently does not have CT Corporation as their registered agent. You will bring industry knowledge and expertise in managing complex sales activities. In this role you will report to the Associate Director, Sales and work remotely from your home office. This is a great opportunity for professional sales executives looking for unlimited earning potential (Base + commission). **Responsibilities** : + Develop new relationships in the small to mid-size business category and meet and exceed sales goals. + Effective phone skills. What is your strategy to get to the decision maker? + Thorough knowledge of product line (Training provided). + Upon hire, successfully complete a 3-4-week training to include product knowledge, sales strategies, and one-one work with Learning Solutions team and Sales Manager. + Use influencing skills to get beyond the initial prospect response, "Not interested." + Non-Compete agreements: Must be able to sell into all clients within the territory without restrictions or challenges from enforceable non-compete agreements held by the employee and prior employers. + Handle complex inbound and outbound sales inquiries. + Manage prospect pipeline within CRM-Salesforce. + Maintain and update detailed and accurate customer records. + Qualify and prioritize sales leads with strategic potential. + Record, analyze, and report on detailed sales activities and trends. + Develop and present comprehensive sales quotes and proposals. + Resolve highly complex customer issues with products and services. + Collaborate with multiple departments for large-scale orders. + Implement strategic sales initiatives and projects. **Skills:** + 4+ years' experience in B2B sales. Prefer experience in the corporate compliance, or registered agent services industries. + Bachelor's degree or equivalent work experience preferred. + Strategic Customer Service Orientation: Handle intricate and strategic customer needs. + Strategic Sales Techniques: Develop and execute specialized sales strategies. + Professional Communication Skills: High-level, nuanced communication. + Expert CRM Use: Advanced proficiency with CRM tools such as Salesforce. + Exceptional Organization: Outstanding task and time management. + Refined Attention to Detail: Unmatched accuracy and precision. + Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data. + Extensive Product Knowledge: Thorough understanding of all products/services. \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $47,600.00 - $81,250.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (*************************************************** **What We Offer: ** The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **Key Tasks: ** + Lead multiple departments to achieve organizational sales targets. + Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets + Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets + Provide strategic direction and guidance to managers and supervisors. + Oversee the development and execution of large-scale sales initiatives. + Build and maintain relationships with major partners and industry stakeholders. + Conduct high-level negotiations with leading channel partners. + Allocate resources efficiently to maximize department performance. + Review and refine sales strategies based on comprehensive data analysis. + Ensure department compliance with company and regulatory standards. + Drive innovation in sales and marketing programs to improve partner engagement. + Present performance reports and strategic recommendations to senior leadership. **You're a Great Fit if You Have:** + Executive Leadership: Ability to lead complex, multi-departmental initiatives. + Strategic Vision: Skills in creating and executing long-term strategic plans. + High-Level Negotiation: Expertise in negotiating with top-tier partners. + Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement. + Relationship Management: Advanced skills in building and sustaining professional relationships. + Innovative Thinking: Capable of driving innovative sales and marketing solutions. + Compliance: Well-versed in industry regulations and compliance standards. + Resource Management: Skilled in efficient and effective allocation of resources. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $111,200.00 - $198,650.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Office Location: 5301 Southwest Parkway Austin, TX 78735 What We Offer: The Customer Service Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. What You'll be Doing: As an Accounting Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience. You will handle various operational tasks and assist customers with more complex inquiries regarding invoices. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment. Key Tasks: Respond to a wide range of customer inquiries regarding invoices. Resolve moderately complex customer issues and complaints. Verify and update representation and billing information. Assist with account updates and changes. Revise and void invoices related to representation. Provide detailed product and service information. Document and escalate unresolved issues as needed. Update and maintain customer records. Conduct follow-ups to ensure customer satisfaction. Adhere to compliance and quality standards. Implement and adhere to administrative procedures and policies. You're a Great Fit if You Meet These Requirements: Enhanced Communication: Ability to convey information clearly and professionally. Customer Relationship Management: Demonstrates ability to build rapport with customers. Intermediate Problem-Solving: Analytical critical thinking and problem-solving skills. Organizational Skills: Must be very detail oriented with strong organizational skills. High aptitude in Mathematics. Ability to work in a fast-paced, high-energy environment. Advanced Product Knowledge: Good understanding of multiple product/service features. Must be computer literate; Intermediate level skills with MS Office; Word, Excel, and Outlook are required. High school diploma or equivalent required. Bachelor's degree and/or 2 years equivalent experience accounting/bookkeeping preferred. QA Understanding: Knowledge of quality assurance standards. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $34,300.00 - $57,400.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

requiring 8 days per month at an approved Wolters Kluwer location. As a Lead DevOps Engineer, you will play a pivotal role in architecting and implementing scalable, resilient infrastructure and CI/CD pipelines that support the full software development lifecycle. You will collaborate closely with Wolters Kluwer Product Teams to integrate DevOps best practices into agile development workflows, driving continuous integration, automated testing, and rapid deployment. Your work will directly impact system reliability, performance, and maintainability, ensuring our applications meet high standards of software quality and operational excellence. Partnering with application development teams, you will help bridge the gap between development and operations, enabling seamless delivery of microservices, containerized applications, and cloud-native solutions. You will also mentor a team of DevOps engineers, fostering a culture of engineering rigor, code-as-infrastructure, and continuous learning through peer reviews, technical workshops, and hands-on guidance Responsibilities: * Engineer and automate scalable, secure Cloud Infrastructure in Azure and AWS using Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Jenkins, applying software development best practices like modularization, version control, and testing. * Lead the engineering adoption of IaC across Service Operations and Delivery, mentoring teams on reusable code patterns, configuration management, and DevOps pipelines. * Design and implement modern compute architectures, including containerized and serverless solutions (AKS, EKS, Docker, Azure Functions), with a focus on scalability, maintainability, and performance. * Develop and maintain CI/CD pipelines as software products, ensuring robust testing, artifact management, and deployment orchestration across multiple environments. * Architect and support Cloud Native solutions, aligning with software engineering principles such as abstraction, decoupling, and observability. * Build observability into systems using telemetry, logging, and tracing to support proactive issue detection and root cause analysis. * Ensure infrastructure and automation solutions align with enterprise DevOps and Security engineering standards, contributing to architectural governance and compliance. * Mentor DevOps engineers with a focus on software craftsmanship, clean code, and continuous improvement. * Prototype and evaluate emerging technologies, applying engineering rigor to assess feasibility, performance, and integration potential. * Apply Site Reliability Engineering (SRE) principles such as error budgets, SLIs/SLOs, capacity planning, and incident response to improve system reliability and reduce operational toil. * Contribute to architectural design and engineering standards for infrastructure and platform services. * Deploy and maintain critical applications, ensuring high availability, fault tolerance, and performance tuning. * Modernize legacy systems through re-architecture, refactoring, and cloud-native transformation strategies. * Identify and address engineering inefficiencies, proposing automation and architectural improvements. * Lead post-incident reviews, contributing to blameless root cause analysis and systemic fixes. * Promote knowledge sharing of automation and DevOps engineering practices across teams and departments. * Participate in on-call rotations, applying engineering discipline to improve alert quality, reduce noise, and automate remediation Qualifications: * Bachelor's Engineering and a Master's degree in Computer Science or a related field * Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems * Strong background in software development, with experience in languages such as Python, .NET or Java. * Possess recent experience with Cloud infrastructure (Azure and AWS) * Proficient in Shell Scripting Languages (PowerShell & Bash). * Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). * Proficiency with automation and source configuration management tools such as Git * Experience with infrastructure as code tools such as Terraform or CloudFormation. * Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI. * Able to clearly explain technical projects to diverse staff to gain their support. * Strong attention to detail with excellent problem-solving skills. * Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration - full lifecycle of building, automated and performance testing, and automating deployment. * Experience building platforms for Observability and defining standard operating procedures * Experience with diagnostic tools and script automation of Windows and Linux Preferred Experience: * Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - ************************************************** Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**About the Team** Our Product Marketing team drives commercial success across a portfolio of solutions that support healthcare professionals and organizations. We partner closely with Sales, Product, Customer Success, and Market Strategy to shape go-to-market plans, define packaging strategies, and enable teams with the insights and tools needed to win in the market. Our work ensures that our offerings are positioned effectively, adopted successfully, and continuously optimized to deliver value. **About the Role** We're hiring a Manager, Packaging and Go-To-Market to lead commercialization efforts for new and evolving product offerings. This role will focus on optimizing and expanding packaging frameworks, supporting go-to-market execution, and improving performance across new sales, renewals, and customer expansion. You'll work cross-functionally to translate market and customer insights into packaging strategies that drive adoption, increase customer lifetime value, and support scalable growth. **Key Responsibilities** + Develop and refine packaging strategies to support new product introductions and portfolio alignment. + Coordinate with the pricing team to align packaging strategies with pricing models, ensuring consistency and competitiveness across offerings. + Collaborate with cross-functional teams to define customer segments, use cases, and value propositions. + Support and accelerate go-to-market planning and execution with PMO, including launch readiness and enablement. + Track performance metrics to identify opportunities for revenue growth and retention. + Contribute to commercial playbooks and sales enablement materials. + Lead pilot programs and packaging experiments to validate and refine strategies. **You Might Thrive in This Role If You:** + Have 5-8 years of experience in product marketing, commercialization, or go-to-market strategy in B2B environments. + Understand how packaging and positioning impact adoption, retention, and revenue. + Are comfortable working across teams and translating strategic goals into operational plans. + Have experience supporting new product introductions and optimizing existing offerings. + Are highly organized, analytical, and adaptable in a fast-paced environment. This role is a Hybrid role, requiring two day a week in a Wolters Kluwer Office location \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $107,500.00 - $188,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. **About the Role** As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. **Key Responsibilities** - Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. - Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. - Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. - Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. - Champion software quality, craftsmanship, and best practices across all engineering teams. - Integrate security, compliance, and data privacy considerations into all architectural designs. - Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. - Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. - Contribute to enterprise architecture governance by defining technology standards and design review processes. - Identify and resolve complex integration, interoperability, and scalability challenges. - Maintain clear architecture documentation, standards, and reusable guidelines. - Execute in-depth testing, validation, and optimization of architectural components. - Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. - Communicate architectural strategy and rationale clearly across technical and non-technical audiences. - Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. **Qualifications** - Bachelor's degree in Computer Science or related field (or equivalent experience). - 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). - 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. - Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). - Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. - Deep knowledge of Agile and Iterative SDLC methodologies. - Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. - Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). - Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. - Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. - Proven ability to mentor, influence, and lead teams toward high-quality outcomes. - Experience in regulated, financial, or risk/compliance domains is a plus. **What We Offer** - A collaborative and innovative engineering culture focused on quality and craftsmanship. - Opportunities to work with modern technologies in a mission-driven global organization. - Professional development, mentorship, and advancement pathways within Wolters Kluwer. - Competitive compensation and benefits package. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $118,300.00 - $207,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Are you interested in jump-starting your career in sales, but need hands-on training to set you up for success? As a Sales Development Representative at Bazaarvoice, you will be part of a team whose mission is to spearhead the sales process with market-data driven prospecting, creative problem solving, and leveraging product knowledge. We provide world-class training to get you confidently up to speed. Driving pipeline, shadowing complex sales cycles and collaborating with experienced Account Directors are all part of a day's work.What You'll Do: Building and maintaining a pipeline of business through email, phone and LinkedIn prospecting Uncovering a company's needs and catering Bazaarvoice's value according to those specific needs Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc. Positioning a high-ROI solution to some of the most well-known brands and retailers in the world Partnering with an Account Director to cultivate new business opportunities Learning the Sales cycle from beginning to end Learning a range of best-in-class Sales Development tools and processes What You'll bring: Excellent work ethic: Self-motivated with an ability to learn quickly. Ownership of role as if it was your own business Resilience: Must be comfortable handling objections, rejection, and hearing “No”, shaking it off, and continuing forward Motivated: You have a high level of enthusiasm and energy that can be felt on the other end of the line Coach-ability: You must be able to listen and take training/feedback with a positive approach Exceptional Communication Skills: Clearly and concisely communicate, as well as effectively listen with both clients and internal business partners Curiosity: Desire to learn about both Bazaarvoice and the clients we reach Nice to Have: Experience with Salesforce, Salesloft, Powerpoint and Excel Experience making calls in an outbound environment #LI-Hybrid#LI-JM1 Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.