Vice President, Head of North America
Wolters Kluwer job in Austin, TX
CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** **Head of North America** to drive growth, lead the sales strategy, and expand market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of a startup entrepreneur with the resources and stability of a global organization.
The ideal candidate will have a proven track record of growing enterprise software businesses, a passion for building high-performance teams, and the ability to navigate a global company with diverse stakeholders. This is a high-impact role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion.
**This role can be based Remote, with a preference for East Coast or Midwest locations.**
**Key Responsibilities**
**Sales & Growth Leadership**
+ **Own the growth agenda** for NA focusing on new business acquisition, customer and partner expansion, and revenue acceleration.
+ Act as a **sales strategist** , setting ambitious targets and ensuring the execution of go-to-market plans across all product lines.
+ Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results.
+ Invest in customer relationships, securing ongoing revenue and customer satisfaction
+ Build and maintain relationships with **C-suite stakeholders** , particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader.
+ Actively participate in **strategic sales engagements** , providing executive leadership to secure key deals and drive confidence with customers.
+ Focus on revenue growth both from the existing customer base as well as new logos.
+ Deliver on GTM plans specific to region of responsibility.
**Entrepreneurial Leadership**
+ Serve as an **instigator and innovator** , challenging the status quo and driving creative solutions to capture market opportunities.
+ Operate with the passion of a startup leader, taking ownership of challenges and pushing for bold initiatives that propel the business forward.
+ Balance entrepreneurial drive with the ability to **leverage the resources and expertise** of a well-established global organization.
+ Identify and capitalize on growth opportunities by developing and executing a **scalable strategy** for the region.
**Culture & Team Building**
+ Build a **high-performance team** , fostering a culture of collaboration, accountability, and continuous improvement.
+ Lead by example, serving as a **mentor and coach** to employees while inspiring them to align with the company's vision and mission.
+ Effectively work within a local **matrixed organization** to drive a harmonious leadership team to grow the region.
+ Promote inclusivity and the ability to collaborate across a global, matrixed organization, working effectively with teams from diverse cultural and professional backgrounds.
**Management & Operational Excellence**
+ Take **ownership** ensuring the achievement of sales, revenue and operational efficiency targets.
+ Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless execution.
+ Establish and monitor **key performance indicators (KPIs)** to measure success and maintain accountability across the organization.
+ Collaborate with global functional leaders (e.g., sales ops, marketing, finance, HR) to align (REGION) operations with corporate strategies.
+ Optimize resources and prioritize initiatives that maximize ROI and deliver long-term value.
+ Ensure rules of engagement between all stakeholders in the region as well followed for optimized productivity
**Global Collaboration & Stakeholder Management**
+ Work effectively within a **global, matrixed organization** , balancing regional needs with global priorities.
+ Serve as a key voice for (REGION), advocating for the region's needs and opportunities within the broader organization.
+ Build strong relationships across functional and geographic boundaries to ensure alignment and shared success.
+ Bring forward new, innovative ideas to help the organization take that next step to scale.
+ Collaborates with product management and marketing to provide insights on unmet needs of the market.
**Qualifications**
+ **Proven track record of driving growth** in enterprise software, with experience scaling businesses in competitive markets.
+ More than 15 years of experience handling on Sales leadership positions
+ Strong sales acumen and a deep understanding of the **CFO and CIO buyer personas** in the enterprise software ecosystem.
+ Experience working in a **global organization** , with the ability to navigate and collaborate across diverse cultural and professional backgrounds.
+ Demonstrated entrepreneurial mindset, with a history of **challenging the status quo** and delivering innovative solutions.
+ Financial acumen with P&L responsibility and the ability to set and achieve ambitious operational and revenue goals.
+ Exceptional leadership and team-building skills, with the ability to inspire, coach, and empower employees.
+ Strategic thinker with the ability to execute tactically and **deliver results in both the short and long term** .
+ Excellent communication and interpersonal skills, with the ability to engage and influence internal and external stakeholders.
\#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Field Sales Executive
Wolters Kluwer job in Austin, TX
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.**
**Client Solutions:** Wolters Kluwer Solutions and Software Directory | Wolters Kluwer (*******************************************
**What We Offer: **
The Senior Field Sales Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits.
**What You'll be Doing:**
As a Field Sales Executive, you will leverage your solid understanding of business, financials, and customer needs to drive sales within your territory. With a higher level of authority in negotiations, you will play a key role in achieving revenue targets and cultivating lasting relationships with our customers, within the financial industry. You will work within a list of accounts to prospect, and partner with our Sr. Field Sales Executives to close smaller deals within these accounts.
Our ideal candidate will have some sales experience and successes to share, be passionate about hunting new leads and contacts, and have a desire to grow in their sales career. This is an amazing opportunity for someone young in their sales career and wanting to build onto their current skills and grow with the company.
**Key Tasks: **
+ Develop effective sales approaches to target key accounts.
+ Engage in in-depth negotiations with higher autonomy to close deals.
+ Manage and nurture relationships with key customer accounts.
+ Provide accurate sales forecasts and activity reports.
+ Identify and analyze market conditions to uncover sales opportunities.
+ Handle moderately complex or higher-value sales opportunities.
+ Gather and utilize customer feedback to improve sales strategies.
+ Act as a mentor and trainer for junior sales staff.
+ Collaborate with other departments to ensure customer satisfaction.
+ Implement and refine sales techniques tailored to customer needs.
**You're a Great Fit if You Have/Can:**
+ Bachelor's Degree or equivalent relevant experience
+ Strategic Planning: Ability to develop and implement effective sales strategies.
+ Negotiation Tactics: Advanced negotiation skills for closing complex deals.
+ Customer Insight: Deep understanding of customer needs and preferences.
+ Analytical Thinking: Strong ability to analyze and interpret sales data.
+ Sales Software: Proficient use of advanced CRM and sales management tools.
+ Team Collaboration: Skills to work effectively with cross-functional teams.
+ Market Knowledge: Comprehensive awareness of market dynamics and trends.
+ Mentorship: Capability to train and mentor junior team members.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at **************************************************
**Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6)
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Business Analysis Manager
Wolters Kluwer job in Austin, TX
Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right.
**Find your place here.** Learn more about Wolters Kluwer (****************************** and Enablon (*************************************************** , the recognized leader in EHS and Operational Risk Management solutions.
**What We Offer: **
The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule ( _in-office two days a week - East Coast preferred, Central considered_ ), and amazing benefits.
**Office Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)
**What You'll be Doing:**
As a Business Analysis Manager, you will independently execute specialized tasks and support team projects to ensure quality outcomes. You will leverage your analytical expertise to drive significant business insights and process improvements, contributing to the achievement of strategic business goals.
Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team.
If this sounds like you, we'd love to connect. **Be the difference with us.**
**Key Tasks: **
+ Perform specialized operations analyses to inform strategic decisions.
+ Develop and implement sophisticated process analyses and mappings.
+ Independently identify and drive process improvement initiatives.
+ Maintain a comprehensive and current record of business operations.
+ Support key financial administrative tasks for the business unit.
+ Prepare detailed and sophisticated financial reports and budgets.
+ Contribute to strategic annual and long-term business planning efforts.
+ Lead and manage specialized and complex projects.
+ Provide high-level data analysis and present insights to senior management.
+ Ensure the successful implementation and monitoring of business insights and recommendations.
**You're a Great Fit if You Have/Can:**
+ 4-year degree in Computer Science, Software Engineering or equivalent
+ Business Analyst Foundation or similar is a plus
+ Specialized Data Analysis: Expertise in conducting granular data analysis.
+ Strategic Process Analysis: Proficiency in advanced process evaluation.
+ Financial Strategy: Advanced capability in financial reporting and budgeting.
+ Communication and Influence: Strong presentation and persuasion skills.
+ Project Leadership: Ability to lead specialized projects independently.
+ Advanced Tool Proficiency: Mastery of tools like SQL, Tableau, Python, and R.
+ Business Acumen: Deep understanding of business operations and trends.
+ Critical Insight: High-level analytical and problem-solving acumen.
+ Skilled in requirements analysis and global implementation across key business domains, including: Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management.
+ Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives
+ Experience on multiple projects across a variety of industries and applications
+ Experience in Software Product Development
+ Experience as a Consultant or Business Analyst in the software industry.
+ Ability to set and manage priorities judiciously.
+ Demonstrable knowledge of software development lifecycle and activities.
+ A strong understanding of software Agile methodologies
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at **************************************************
**Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6)
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Data Scientist
Austin, TX job
About the role: The Data Scientist will be responsible for managing, understanding and analyzing in-house and customer data - including text mining, developing predictive systems, risk scoring, creating efficient algorithms, data quality improvement and other related activities. This individual will work closely with the TRSS Analysts to drive, identify, evaluate, design and implement statistical analyses of gathered open source, proprietary, and customer data to create analytic metrics and tools to support TRSS analysts, customers and existing product offerings.
Successful candidates will have the opportunity to contribute directly to the features and capabilities deployed in our applications. They will work with customers to assist in gathering requirements and contributing to Statements of Work (SOWs) for new sales or POCs and executing design post sale while getting deeply involved into the delivery of the proposed solutions. The role will interface with the customer and provide continuity of technical and data-exploration expertise to ensure we are delivering a workable solution that meets the customer requirements and technical capabilities. The position requires a proactive, mission-oriented person who strives to produce the best possible work for the customer.
Job Description
Define, manipulate, aggregate and use both structured and unstructured "big data" in order to support
descriptive and predictive analytics across the businesses.
* Collaborate with scientists, product groups and content groups to perform "big data" aggregations, symbology mapping, and manipulations of important data-sets
* Perform statistical (and machine learned) analyses on data to serve business purposes
* Narrate stories (sometimes to a non-technical audience) about our content and processes by data analysis and visualization
* Define and develop software for the analysis and manipulation of large and very large data-sets
* Guide the architecture of "big-data" business processes with an eye towards robustness, parsimony and reproducibility (at senior levels)
Additional Information
Are you passionate about the chance to bring your data quality improvement experience to a world class organization that is leading the way in both content and technology to serve and protect our citizens home and abroad? Do you have the skills necessary to manage, understand, and analyze inhouse
and customer data including text mining, developing predictive systems, risk scoring, creating efficient algorithms, data quality improvement and other related activities? Then Thomson Reuters Special Services (TRSS) is looking for you!
What You'll Do: As a Data Scientist, you will be responsible for driving, identify, evaluate, design and implement statistical analyses of gathered open source, proprietary, and customer data to create analytic metrics and tools to support TRSS analysts, customers and existing product offerings. Successful
candidates will have the opportunity to contribute directly to the features and capabilities deployed in our applications. They will work with customers to assist in gathering requirements and contributing to Statements of Work (SOWs) for new sales or POCs, and executing design post sale while getting deeply
involved into the delivery of the proposed solutions. The role will interface with the customer and provide continuity of technical and data-exploration expertise to ensure we are delivering a workable solution that meets the customer requirements and technical capabilities. The position requires a proactive, mission-oriented person who strives to produce the best possible work for the customer.
As the Data Scientist, you will also contribute to a variety of areas including:
* Working with interdisciplinary engineering and research teams on designing, building and deploying data analysis systems for large data sets.
* Working closely with customers to apply data science to their mission specific content.
* Creating algorithms to extract information from large data sets.
* Establishment of scalable, efficient, automated processes for model development, model validation, model implementation, and large-scale data analysis.
* Development of metrics and prototypes that can be used to drive business decisions.
* Providing thought-leadership and dependable execution on diverse projects.
* Identification of emergent trends and opportunities for future client growth and development.
* Researching and identifying Artificial Intelligence (AI) methods - including Machine Learning (ML) and Natural Language Processing (NLP) methods.
* Identification of new applications of AI in the context of Thomson Reuters and TRSS content sets.
* Exploring existing data for insights, and recommends additional sources of data for improvement.
About You:
You're a good fit for the role of Data Scientist if you have:
* A bachelor's or master's degree in a quantitative field (e.g., statistics, computer science, mathematics physical/biological sciences, or GIS).
* 3-5 years of experience with data cleaning, analysis, programming, and reporting of results to internal or external stakeholders (education can substitute for some years of experience)
* Programming skills in one or more major programming languages (Python/R/Java).
* Are creative, intellectually curious, and willing to experiment and work in dynamic organizations and situations, sometimes with little oversight or well-defined requirements.
* The ability to take ownership for defined areas of accountability, most critically the integrity of the technical and data design in terms of meeting customer needs, design delivery and supportability.
* A good understanding of distributed computing concepts.
* Experience facilitating and gathering input from subject matter experts.
* Excellent understanding of ML, NLP, and statistical methodologies.
* The ability to test ideas and adapt methods quickly end to end from data extraction to implementation and validation.
* Strong planning, time management, and organizational skills.
* A team player / self-starter mentality with the ability to work using own initiative.
* Ability to obtain and maintain a U.S. national security clearance.
Additional Desired Skills:
* Big Data analytics experience (preferred, but not required).
* Previous experience with data modeling for graphs (preferred, but not required).
* Experience with search engines, classification algorithms, recommendation systems, and relevance evaluation methodologies (preferred, but not required).
#LI-SW1
What's in it For You?
* Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
* Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
* Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
* Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
* Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
* Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
* Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $101,640 - $188,760.
For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at **********************************. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.
Lead Product Software Engineer | DevOps
Wolters Kluwer job in Austin, TX
**_NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location._** As a **Lead DevOps Engineer** , you will play a pivotal role in architecting and implementing scalable, resilient infrastructure and CI/CD pipelines that support the full software development lifecycle. You will collaborate closely with Wolters Kluwer Product Teams to integrate DevOps best practices into agile development workflows, driving continuous integration, automated testing, and rapid deployment. Your work will directly impact system reliability, performance, and maintainability, ensuring our applications meet high standards of software quality and operational excellence. Partnering with application development teams, you will help bridge the gap between development and operations, enabling seamless delivery of microservices, containerized applications, and cloud-native solutions. You will also mentor a team of DevOps engineers, fostering a culture of engineering rigor, code-as-infrastructure, and continuous learning through peer reviews, technical workshops, and hands-on guidance
**Responsibilities:**
+ Engineer and automate scalable, secure Cloud Infrastructure in Azure and AWS using Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Jenkins, applying software development best practices like modularization, version control, and testing.
+ Lead the engineering adoption of IaC across Service Operations and Delivery, mentoring teams on reusable code patterns, configuration management, and DevOps pipelines.
+ Design and implement modern compute architectures, including containerized and serverless solutions (AKS, EKS, Docker, Azure Functions), with a focus on scalability, maintainability, and performance.
+ Develop and maintain CI/CD pipelines as software products, ensuring robust testing, artifact management, and deployment orchestration across multiple environments.
+ Architect and support Cloud Native solutions, aligning with software engineering principles such as abstraction, decoupling, and observability.
+ Build observability into systems using telemetry, logging, and tracing to support proactive issue detection and root cause analysis.
+ Ensure infrastructure and automation solutions align with enterprise DevOps and Security engineering standards, contributing to architectural governance and compliance.
+ Mentor DevOps engineers with a focus on software craftsmanship, clean code, and continuous improvement.
+ Prototype and evaluate emerging technologies, applying engineering rigor to assess feasibility, performance, and integration potential.
+ Apply Site Reliability Engineering (SRE) principles such as error budgets, SLIs/SLOs, capacity planning, and incident response to improve system reliability and reduce operational toil.
+ Contribute to architectural design and engineering standards for infrastructure and platform services.
+ Deploy and maintain critical applications, ensuring high availability, fault tolerance, and performance tuning.
+ Modernize legacy systems through re-architecture, refactoring, and cloud-native transformation strategies.
+ Identify and address engineering inefficiencies, proposing automation and architectural improvements.
+ Lead post-incident reviews, contributing to blameless root cause analysis and systemic fixes.
+ Promote knowledge sharing of automation and DevOps engineering practices across teams and departments.
+ Participate in on-call rotations, applying engineering discipline to improve alert quality, reduce noise, and automate remediation
**Qualifications: **
+ Bachelor's Engineering and a Master's degree in Computer Science or a related field
+ Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems
+ Strong background in software development, with experience in languages such as Python, .NET or Java.
+ Possess recent experience with Cloud infrastructure (Azure and AWS)
+ Proficient in Shell Scripting Languages (PowerShell & Bash).
+ Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS).
+ Proficiency with automation and source configuration management tools such as Git
+ Experience with infrastructure as code tools such as Terraform or CloudFormation.
+ Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI.
+ Able to clearly explain technical projects to diverse staff to gain their support.
+ Strong attention to detail with excellent problem-solving skills.
+ Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration - full lifecycle of building, automated and performance testing, and automating deployment.
+ Experience building platforms for Observability and defining standard operating procedures
+ Experience with diagnostic tools and script automation of Windows and Linux
**Preferred Experience: **
+ Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
**Diversity Matters**
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Lead CX/UX Designer | Health Language
Wolters Kluwer job in Austin, TX
**Job Identification** Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) **Supervisory Relationships** Reports to: Director, CX/UX Design has no direct line supervisory responsibilities.
**About the Team**
Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business.
**About the Role**
The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes.
This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design.
**Essential Duties and Responsibilities**
Strategy:
+ Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions
+ Foster collaborative relationships with product teams and technology partners
+ Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers
+ Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans
Design:
+ Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio
+ Work with cross-functional teams to define, improve and implement UX research and design best practices and processes
+ Work directly with development groups to ensure accurate implementation of designs
+ Manage multiple projects at various stages and prioritize tasks
+ Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability
Research:
+ Identify research opportunities and appropriate research methods based on business objectives
+ Develop research plans collaboratively with the Product Manager and other team members
+ Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved
+ Deliver actionable insights that are well-reasoned and presented with a high degree of quality
**Job Qualifications**
+ 10 years of experience working as a UX designer - ideally within an agile environment
+ Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field
+ Familiar with principles of Lean Product and Lean UX
+ Have a deep understanding of typography, color, layout and motion design principles
+ Passionate about design, emerging technologies and problem solving
+ Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required
+ Hands-on experience with Electronic Health Records (EHRs) and API integration
+ Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required
+ Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism
+ Excellent English verbal and written communication skills
+ Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met
+ Experience working in distributed, collaborative teams
+ Ability to work with limited guidance and make decisions independently is a must
**Technical Skills**
+ Experience working with design systems and familiar with creating UX patterns
+ Experience adhering to WCAG compliance and standards
+ In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data
+ Mastered design software such as Figma and Adobe Creative Suite
+ Knowledge of agile software development processes and experience with requirements management and complex projects
+ Work with the Microsoft Office Suite (Word, Excel, PowerPoint)
+ Solid understanding of HTML5 and CSS3
**Your Portfolio**
+ Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications
+ You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes
**Are you ready to shape the future of healthcare solutions?**
As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery.
Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem.
If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team.
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Associate Director Sales Channel/Affiliates and BDR's
Wolters Kluwer job in Austin, TX
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. (***************************************************
**What We Offer: **
The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits.
**What You'll be Doing:**
As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights.
**Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)
**Key Tasks: **
+ Lead multiple departments to achieve organizational sales targets.
+ Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets
+ Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets
+ Provide strategic direction and guidance to managers and supervisors.
+ Oversee the development and execution of large-scale sales initiatives.
+ Build and maintain relationships with major partners and industry stakeholders.
+ Conduct high-level negotiations with leading channel partners.
+ Allocate resources efficiently to maximize department performance.
+ Review and refine sales strategies based on comprehensive data analysis.
+ Ensure department compliance with company and regulatory standards.
+ Drive innovation in sales and marketing programs to improve partner engagement.
+ Present performance reports and strategic recommendations to senior leadership.
**You're a Great Fit if You Have:**
+ Executive Leadership: Ability to lead complex, multi-departmental initiatives.
+ Strategic Vision: Skills in creating and executing long-term strategic plans.
+ High-Level Negotiation: Expertise in negotiating with top-tier partners.
+ Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement.
+ Relationship Management: Advanced skills in building and sustaining professional relationships.
+ Innovative Thinking: Capable of driving innovative sales and marketing solutions.
+ Compliance: Well-versed in industry regulations and compliance standards.
+ Resource Management: Skilled in efficient and effective allocation of resources.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at **************************************************
**Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
**Our Interview Practices**
_To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $153,200 - $216,850
This role is eligible for Commission.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Sales Development Representative
Austin, TX job
Austin Global Revenue - Market Development / Full-time / On-site Apply for this job At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Are you interested in jump-starting your career in sales, but need hands-on training to set you up for success? As an Sales Development Representative at Bazaarvoice, you will be part of a team whose mission is to spearhead the sales process with market-data driven prospecting, creative problem solving, and leveraging product knowledge. We provide world-class training to get you confidently up to speed. Driving pipeline, shadowing complex sales cycles and collaborating with experienced Account Directors are all part of a day's work.
What You'll Do:
* Building and maintaining a pipeline of business through email, phone and LinkedIn prospecting
* Uncovering a company's needs and catering Bazaarvoice's value according to those specific needs
* Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc.
* Positioning a high-ROI solution to some of the most well-known brands and retailers in the world
* Partnering with an Account Director to cultivate new business opportunities
* Learning the Sales cycle from beginning to end
* Learning a range of best-in-class Sales Development tools and processes
What You'll bring:
* Excellent work ethic: Self-motivated with an ability to learn quickly. Ownership of role as if it was your own business
* Resilience: Must be comfortable handling objections, rejection, and hearing "No", shaking it off, and continuing forward
* Motivated: You have a high level of enthusiasm and energy that can be felt on the other end of the line
* Coach-ability: You must be able to listen and take training/feedback with a positive approach
* Exceptional Communication Skills: Clearly and concisely communicate, as well as effectively listen with both clients and internal business partners
* Curiosity: Desire to learn about both Bazaarvoice and the clients we reach
Nice to Have:
* Experience with Salesforce, Salesloft, Powerpoint and Excel
* Experience making calls in an outbound environment
$50,000 - $80,000 a year
At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!
To find out more about the Sales Development Representative role, CLICK HERE to view the candidate pack!
#LI-Hybrid
#LI-JM1
Why join Bazaarvoice?
Customer is key
We see our own success through our customers' outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it's in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we're laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what's best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Software Test Automation Engineer
Wolters Kluwer job in Austin, TX
As a Senior Software Test Automation Engineer, you will take on more advanced testing responsibilities and contribute significantly to our quality assurance efforts. Your expertise will help create robust test automation solutions, ensuring software reliability and performance. You will play a crucial role in mentoring junior team members and driving continuous improvement in our testing processes.
**Responsibilities:**
+ Lead the design and execution of complex automated test cases.
+ Develop and maintain test automation frameworks and scripts.
+ Mentor junior team members and provide guidance on best practices.
+ Analyze test results and identify opportunities for test coverage improvements.
+ Participate in code reviews and collaborate with developers on testing strategies.
+ Execute performance and load testing using appropriate tools.
+ Implement automated regression testing into CI/CD pipelines.
+ Troubleshoot and resolve intricate automation challenges.
+ Document test processes and outcomes for future reference.
+ Contribute to the continuous improvement of test methodologies and procedures.
**Qualifications:**
+ Bachelor's Degree or related work experience
+ 3-5 years of development / software testing experience or equivalent
+ Advanced Programming: Strong proficiency in programming languages like Java or Python.
+ Complex Test Design: Ability to design and implement sophisticated test scenarios.
+ Test Automation Architecture: In-depth knowledge of automation frameworks (e.g., Selenium, TestNG).
+ Performance Analysis: Skills in using tools like LoadRunner or JMeter for performance testing.
+ Mentorship: Capability to provide guidance and mentorship to junior team members.
+ Problem Solving: Strong problem-solving skills to address automation issues.
+ Continuous Integration: Advanced understanding of CI/CD tools like Jenkins or GitLab.
+ Collaboration: Excellent team collaboration and communication skills.
**Our Interview Practices**
_To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
* Please Note: This Analyst position requires work to potentially be performed onsite full time.* Are you passionate about the chance to bring your analysis experience to a world class organization that is leading the way in both content and technology to serve and protect our citizens home and abroad? Do you have the skills necessary provide research and expertise to the national security community, the US military, law enforcement, and the private sector? Then Thomson Reuters Special Services (TRSS) is looking for you!
About the Role
In this opportunity as an Analyst, you will be responsible for performing a wide range of work, from due diligence assessments to threat management reports. We leverage openly available data and our own proprietary holdings to develop relevant, insightful products.
* Provide on-site client support, including but not limited to client inquiries, requests for ad hoc reporting, miscellaneous research, and advice on analytic methods.
* Provide insightful, well-researched analysis and guidance to clients based on rigorous, in-depth analysis using public records, proprietary data, social media data and other open source data.
* Become a practitioner of the latest in research and analytic methodologies, and an expert in TRSS proprietary data and technology solutions who effectively communicates actionable insights through a variety of media, to include data visualization technologies and data processing methods.
* Work closely with client managers and TRSS analysts to develop strong collaborative practices in a fast-paced, dynamic environment.
* Demonstrate personal accountability and ownership of work, with an emphasis on exhibiting success in accomplishing progressively more complex tasks, projects, and collaborations.
* Participate in analytic development at TRSS, to include mentorship, training and developing analytic best practices.
About You
* Position is contingent on the candidate's ability to clear a customer specific background investigation.
* This position will have access to highly sensitive public record information and as a result, all new hires and current employees in positions of this level will be subject to periodic background checks.
* 3+ years previous work experience relating to research and analysis.
* 2+ years experience using public records, open source and/or social media to support research and analysis.
* Bachelor's required, master's preferred.
* Background in risk assessments, financial risk reviews and/or Know Your Customer (KYC) reviews preferred.
* Familiarity with corporate structures, private equity deals and/or venture capital deals preferred.
* Strong reading and formal writing skills, with demonstrated ability in composition and source evaluation.
* Strong critical thinking skills and attention to detail, with a demonstrated high proficiency using open source and research database tools, with emphasis on incorporating multiple data streams into a single deliverable.
* Demonstrated ability to engage with project team and clients in a collegial and professional manner and respond quickly to their requests.
* U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements.
* Ability to obtain and maintain a U.S. national security clearance.
#LI-CS1
What's in it For You?
* Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
* Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
* Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
* Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
* Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
* Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
* Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $83,090 - $154,310.
For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at **********************************. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.
VP, AI Engineering and Applied Research
Wolters Kluwer job in Austin, TX
The **VP of AI Engineering and Applied Research** will support the strategy, development, and delivery of advanced Generative AI capabilities across our product portfolio. This leader will have a critical role driving innovation in AI-powered customer-facing products, ensuring that solutions are production-ready, scalable, cost-optimized, and aligned with the highest standards for quality, safety, and performance.
Partnering closely with the Head of the AI Platform Team, this role will champion the integration of AI capabilities into our platform, enabling seamless adoption across all products. The successful candidate will manage a high-performing team of AI experts, oversee the end-to-end delivery of AI solutions, and collaborate with engineering, product, and operations to ensure measurable business impact.
The person in this role can be remote but is expected to be in the office at least 2 days a week if in an office location.
**Essential Duties and Responsibilities:**
**Strategic Leadership -**
+ Support and execute the AI strategy, with a focus on Generative AI solutions for customer-facing products.
+ Partner with the AI Platform team to embed reusable, scalable AI capabilities into the core platform.
+ Establish best practices for model development, deployment, monitoring, and continuous improvement.
+ Grow technology partnerships with key AI technology providers
**AI Solution Delivery -**
+ Work with engineering to deliver of AI solutions from concept to production, ensuring scalability, reliability, and operational readiness.
+ Lead advanced tuning, evaluation, and cost optimization strategies for large-scale AI models.
+ Ensure model safety, ethical use, and compliance with applicable regulations and policies.
+ Support fast-paced innovation initiatives in small collaborative teams with product owners, engineering, product owners, UX and subject matter experts, to bring a working testable solution to customers partners to accelerate new AI-first product development.
**Team Development & Collaboration -**
+ Build, mentor, and retain a team of AI scientists, engineers, and specialists capable of delivering high-impact solutions.
+ Foster strong collaboration with engineering, product management, design, and operations teams to ensure AI initiatives meet business and customer needs.
+ Promote a culture of experimentation, rapid prototyping, and measurable results.
**Operational Excellence -**
+ Implement robust processes for quality assurance, model governance, and performance monitoring.
+ Drive adoption of hyper-scaler AI services and cloud-native solutions to accelerate time-to-market.
+ Lead cost management initiatives to optimize AI infrastructure and usage at scale.
+ Ensure compliance with AI Governance
**Required Qualifications:**
+ 10+ years of product software engineering experience with at least 5 years in a leadership role.
+ Expertise in **Generative AI** , including LLMs, prompt engineering, RAG, fine-tuning, and evaluation methodologies.
+ Proven track record of delivering production-grade AI solutions in customer-facing products especially using LLMs.
+ Strong understanding of **production software engineering best practices** , CI/CD, testing, observability, error handling, and security.
+ Experience with **cloud-based AI services** (AWS, Azure, GCP) and hyper-scaler AI platforms (e.g., Azure OpenAI, Azure AI Services, AWS Bedrock, Google Vertex AI).
+ Demonstrated ability to optimize AI model performance and costs for large-scale deployments especially LLMs.
+ Exceptional communication and cross-functional collaboration skills.
**Preferred Qualifications:**
+ Experience working in regulated industries or managing sensitive data (e.g. PII, PHI).
+ Knowledge of AI governance, responsible AI frameworks, and ethical AI practices.
+ Advanced degree (MS/PhD) in Computer Science, AI/ML, engineering or related field.
\#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $203,900 - $262,150
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Fulfillment Associate, Document Management and Processing
Wolters Kluwer job in Austin, TX
As a Fulfillment Associate, Document Management and Processing, you will ensure that legal documents received by our offices are processed accurately and efficiently, confirming receipt of the documents by our clients. These documents are time-sensitive, so this role requires attention to detail and an ability to excel in a fast-paced environment, in support of smooth operations. Your role will be essential in meeting customer service standards fulfilling the duties of a registered agent for our clients. We offer full benefits, career opportunity, training, and competitive pay.
In this role, you will work from our local Austin, TX (Southwest Parkway) office.
Responsibilities:
Discern which documents received by our company are legal Service of Process, based on statutes and industry standards.
Process all Service of Process (SOP) documents using our proprietary work site, providing delivery instructions to our receiving offices, and forwarding scanned copies to our clients.
Communicate with internal receiving offices and third-party vendors regarding documents.
Ensure delivery and confirmation of all SOP documents by our end-user clients through email, phone, and FedEx tracking.
Answer client queries regarding SOP and the account tools that interact with legal documents, update client accounts as necessary.
Retrieve, sort, and distribute incoming mail, scanning documents that are governmental agency correspondence.
Log client correspondence into the RASi management system, generate correspondence receipts, and forward to clients.
Skills:
Highly detail-oriented with strong organizational skills.
Analytical critical thinking and problem-solving skills.
Ability to carefully read and interpret state and legal documents.
Be self-directed and work efficiently with minimal supervision.
Work both independently and in a team environment.
Assist coworkers by sharing information and knowledge.
Work in a time-sensitive environment with a large workflow.
Be creative in identifying ways of increasing efficiency and simplifying processes.
Effective communication (verbal and written) and relationship-building skills.
High School diploma or equivalent; highly prefer some college.
Experience working with Microsoft Office products: Outlook, Excel, Word; experience working with Adobe Acrobat.
Benefits:
A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - **************************************************
Diversity Matters:
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Auto-ApplyLead Application & Product Architect
Wolters Kluwer job in Austin, TX
Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right.
**About the Role**
As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms.
**Key Responsibilities**
- Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures.
- Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency.
- Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks.
- Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met.
- Champion software quality, craftsmanship, and best practices across all engineering teams.
- Integrate security, compliance, and data privacy considerations into all architectural designs.
- Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads.
- Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities.
- Contribute to enterprise architecture governance by defining technology standards and design review processes.
- Identify and resolve complex integration, interoperability, and scalability challenges.
- Maintain clear architecture documentation, standards, and reusable guidelines.
- Execute in-depth testing, validation, and optimization of architectural components.
- Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments.
- Communicate architectural strategy and rationale clearly across technical and non-technical audiences.
- Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency.
**Qualifications**
- Bachelor's degree in Computer Science or related field (or equivalent experience).
- 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue).
- 3+ years in an architectural or technical leadership role delivering enterprise-grade applications.
- Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred).
- Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation.
- Deep knowledge of Agile and Iterative SDLC methodologies.
- Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices.
- Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart).
- Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges.
- Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value.
- Proven ability to mentor, influence, and lead teams toward high-quality outcomes.
- Experience in regulated, financial, or risk/compliance domains is a plus.
**What We Offer**
- A collaborative and innovative engineering culture focused on quality and craftsmanship.
- Opportunities to work with modern technologies in a mission-driven global organization.
- Professional development, mentorship, and advancement pathways within Wolters Kluwer.
- Competitive compensation and benefits package.
Wolters Kluwer is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits:
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Senior Account & Relationship Manager
Wolters Kluwer job in Austin, TX
**Permanent remote role with travel.** As a Senior Account & Relationship Manager, you will expand your client portfolio, actively identifying and developing new business opportunities. Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth.
Responsibilities:
+ Identify and develop new business opportunities within assigned market.
+ Engage with clients to understand their needs and align them with the organization's offerings.
+ Prepare and deliver effective sales presentations and product demonstrations.
+ Negotiate product/service terms with moderate authority.
+ Maintain comprehensive records of customer interactions and sales metrics.
+ Follow up on leads and convert them into sales.
+ Manage customer accounts and ensure their satisfaction.
+ Collaborate with internal teams to address customer requirements and issues.
+ Assist in the preparation of sales forecasts and performance reports.
+ Participate in developing strategies to achieve sales targets.
Skills & Experience:
+ 5+ years experience in a legal field sales role
+ Communication: Strong verbal and written communication skills.
+ Customer Service: Understanding of principles and practices for effective customer service.
+ Product Knowledge: Familiarity with the organization's products or services.
+ Sales Strategy: Ability to engage in moderate negotiation and sales tactics.
+ CRM Software: Proficient use of Customer Relationship Management tools.
+ Problem-Solving: Capability to resolve moderately complex customer issues.
+ Organization: Strong organizational and time-management skills.
+ Analytical Skills: Basic analytics for tracking performance and metrics.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA:: $76,350 - $105,700
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Industry Solutions Consultant, DB Compliance QA
Wolters Kluwer job in Austin, TX
Wolters Kluwer's ftwilliam.com platform empowers professionals to streamline Defined Benefit (DB) plan compliance testing, valuation, and proposal generation. As an **Industry Solutions Consultant - DB Compliance QA** , you'll play a critical role in ensuring our solutions meet the highest standards of accuracy and functionality. In this position, you'll leverage your expertise in ERISA regulations and plan design-covering DB plans, DB/DC combo plans, and cash balance plans-to influence feature design and perform rigorous testing. Working within an agile team, you'll help deliver enhancements that make a real impact for our customers, ensuring every release is reliable, compliant, and user-focused.
You will report to the Manager, Consulting - Industry Solutions and work a hybrid schedule (2 days in office, 3 days from home) from one of our local offices.
**Responsibilities:**
+ Collaborate with the product owner and development team to refine user stories before development begins
+ Create sample plans, expected results, and acceptance criteria for new features
+ Perform comprehensive testing of new features and document all tests conducted, including manual and automated tests
+ Ensure software functionality aligns with ERISA laws and regulations
+ Stay current with ERISA laws, regulations, and industry standards
+ Maintain detailed documentation for future testing of similar features and enhancements
+ Identify and suggest software improvements during the testing process
+ Keep up to date with best practices in testing methodologies and tools
+ Work closely with other Industry Solutions Consultants to develop consistent testing policies and procedures
**Qualifications:**
+ ASPPA Credential, such as QPA, or NIPA Credential
+ At least 3 years of experience working with peer review in retirement services
+ 1 years of experience working in a development QA environment
+ Experience with customer support is a plus
+ Familiarity with various project management and workflow tools
+ Experience with ftwilliam.com DB Compliance software is a plus
+ Detail oriented
+ Quick learner and self-starter
+ Ability to multi-task
+ Ability to work well in a team
+ Ability to perform well under pressure
+ Ability to perform well with minimal supervision
+ \#LI-Hybrid
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
**Diversity Matters:**
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Technology Project and Program Manager / GenAI Community
Wolters Kluwer job in Austin, TX
**About the Role** : As a Specialist in our Technology Project and Program Management team, you'll play a crucial role in assisting with the execution and monitoring of various IT projects. Your contributions will help ensure project milestones are met, and you'll work closely with different stakeholders to manage resources and timelines effectively.
**Responsibilities:**
- Participate in project planning and execution of mid-sized IT projects.
- Assist in resource allocation and tracking for projects.
- Coordinate project activities and ensure deadlines are met.
- Document and communicate project requirements effectively.
- Monitor project performance and provide status updates.
- Identify and report project risks and mitigation strategies.
- Support the project team in problem-solving tasks.
- Help maintain project schedules and timelines.
- Facilitate team meetings and follow-up on action items.
- Contribute to post-project evaluations and lessons learned.
**Requirements:**
+ BS or MS degree in computer science or related discipline preferred
+ Minimum of 3 years of (technical) project management experience, with a focus on Agile Methodologies, such as Scrum, Lean Startup and the Scaled Agile Framework
+ Experience working in an international, cross-functional, team-based environment
+ Ability to effectively communicate decisions and their rationales to stakeholders and project teams
+ Passionate about latest trends in the IT industry with a strong desire for innovation
+ Strong attention to detail with excellent analytical, written and problem-solving skills
+ Experience with MS Office
+ Collaboration, listening, written and verbal communication skills
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
**Diversity Matters**
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Major & Strategic Account Executive - Customer Success Advisor
Wolters Kluwer job in Austin, TX
**Permanent remote role. Candidate can be located anywhere in the U.S.** The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption.
Responsibilities:
+ Provide advice and guidance as the Enablon subject matter expert to ensure successful ongoing usage and adoption of the Enablon platform.
+ Provide technical acumen to fluently discuss product, subject matter domain, best practices, and strategies to achieve results.
+ Function as a frontline technical resource for Enterprise Account Managers and formal/informal customer questions.
+ Develop key relationships in an account to diversify client contact touch points and interaction frequency.
+ Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues.
+ Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution.
+ Serve as the account first line of defense to mitigate issues and prevent troubled customer situations from arising, raising company awareness immediately to avoid deterioration of the account relationship, user satisfaction, or sales opportunities.
+ Lead coordination efforts between clients and internal teams to ensure seamless service delivery.
+ Regularly assess customer satisfaction and implement improvements.
Skills:
+ Industry Domain: Experience within the EHS industry required
+ Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or professional service environments
+ Strategic Data Analysis: Ability to perform comprehensive data analysis.
+ Effective Presentation: Expertise in delivering persuasive presentations.
+ Integrated Coordination: Skill in facilitating collaboration across multiple teams in a matrixed environment
+ Advanced Sales Knowledge: Deep understanding of sales methodologies and practices.
+ Complex Issue Resolution: Proficiency in addressing and resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention
Travel Requirements:
+ 10-40% percent travel required depending on quarterly cycles & customer needs
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Product Software Engineer
Wolters Kluwer job in Austin, TX
**About the Role:** As a Product Software Engineer, you will build upon your foundational skills to develop and enhance software programs. With a focus on innovation and user satisfaction, you'll collaborate with your team to improve the performance and usability of our products, ensuring they meet the high standards our users expect.
**Responsibilities:**
- Design, code, test, and debug software applications according to project requirements and coding standards.
- Write and execute unit tests and participate in integration testing to ensure the reliability of software components.
- Identify and fix software defects (bugs) and work on maintenance tasks to improve the overall stability of existing applications.
- Participate in code reviews to ensure code quality, readability, and adherence to best practices.
- Collaborate with team members and cross-functional teams to contribute to the software development life cycle.
- Implement new features and enhancements based on specifications provided by senior team members or product managers.
- Investigate and troubleshoot issues reported by users or identified during testing.
- Optimize code for performance and efficiency without sacrificing readability and maintainability.
- Analyze and understand project requirements, translating them into technical solutions.
- Implement security best practices to protect sensitive data and prevent vulnerabilities.
**Experience and Skills:**
Bachelors Degree in computer Science or Equivalent with 3 years of experience in professional software development
Software Engineering: The ability to design, develop, and maintain software systems and applications by applying principles and techniques of computer science, engineering, and mathematical analysis. This includes the capacity to understand user requirements, create and test the software, and resolve any software-related issues.
- Software Development: The ability to design, write, test, and implement software programs, applications, and systems. This includes understanding various programming languages, software architecture, and software testing methods. It also involves problem-solving capabilities to fix software issues and improve functionality.
- Programming: The ability to design, write, test, debug, and maintain the instructions, also known as code, that a computer must follow to execute a task. This skill often involves various programming languages such as Python, Java, or C++.
- Problem Solving: The ability to understand a complex situation or issue and devise a solution by defining the problem, identifying potential strategies, and ultimately choosing and implementing the most effective course of action.
- Analysis: The ability to examine complex situations or problems, break them down into smaller parts, and understand how these parts work together.
- Testing: The skill of evaluating a system or process, often in software or product development. It involves the ability to identify problems, measure effectiveness, and ensure quality or functionality.
- Agile: The ability to swiftly and effectively respond to changes, with an emphasis on continuous improvement and flexibility. In the context of project management, it denotes a methodology that promotes adaptive planning and encourages rapid and flexible responses to changes.
- Source Code Repository: The ability to effectively use a source code repository, a file archive and web hosting facility where a large amount of source code, for software or for web pages, is kept, either publicly or privately. This skill involves the ability to manage and track changes to code, identify and fix issues, merge code from different branches, and collaborate with other developers.
- Relational Database: The ability to design, implement, and manipulate a relational database, a type of database that stores and organizes data in a structured way and where data is logically inter-related. This skill often requires proficiency in SQL, database management systems, and understanding of database design principles.
- APIs: The ability to design, develop, and manage Application Programming Interfaces, which constitute the set of protocols and tools used for building application software. This skill includes the capacity to create and maintain high-quality API documentation, implement API security practices, and understand API testing techniques. Additionally, having this ability means understanding how APIs enable interaction between different software systems, allowing them to communicate with each other.
- Design: The ability to create, conceptualize, sketch, and implement layouts, structures, and plans either for aesthetic or functional purposes. This could be used in various contexts such as architecture, fashion, graphics, interior and more. It involves creativity, problem-solving and strategic thinking.
- Framework: The ability to understand, utilize, design and develop complex structures and systems in various contexts such as programming, project management or business strategy. This ability requires critical thinking, problem-solving skills and attention to details.
**Our Interview Practices**
_To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Lead Technology Product Manager - Health Technology
Wolters Kluwer job in Austin, TX
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
\#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Lead Product Software Engineer - AI
Wolters Kluwer job in Austin, TX
We're looking for a Lead Product Software Engineer - AI to join InnovateHub, our startup-within-the-enterprise that co-designs AI solutions with customers across Wolters Kluwer's Tax and Accounting product portfolio. You'll develop cutting-edge AI features that transform how accounting professionals work, focusing on real customer problems rather than technology-first solutions.
InnovateHub operates with close collaboration between engineers, product managers, **UX** designers, and researchers. Engineers deeply understand business problems, product managers rapidly prototype ideas, and designers and researchers translate user needs into elegant, evidence-based solutions. We work in fast feedback cycles, obsess over customer value, and blur traditional role boundaries to focus on solving the right problems. We practice Agile and XP methodologies with weekly sprints, BDD/TDD practices, and pair programming with daily rotation to support high team cohesion and knowledge sharing.
This role is ideal for someone who adapts quickly to new technologies, communicates effectively across teams, thrives in collaborative environments, and is passionate about human-centric AI solutions that deliver real value to professionals.
**Key Responsibilities:**
**Customer-Centric Product Development:** Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches. Build human-centric AI features that deliver measurable value in fast feedback cycles.
**Cross-Portfolio Innovation:** Work across TAA's product portfolio, enabling other teams while building AI solutions that can be applied to multiple products and customer segments.
**Technical Leadership:** Design and implement AI features using Python and modern frameworks. Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability.
**Close Collaboration:** Work in InnovateHub's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers who prototype their own ideas.
**Requirements:**
**Technical Foundation:**
+ 5+ years building software applications (experience with **Python** , JavaScript/TypeScript preferred)
+ 1+ years hands-on experience with **LLMs** or **AI** systems (NLP preferred)
+ Full-stack development capabilities
+ Experience with Agile/XP practices including TDD/BDD and pair programming
+ Proficiency with **AI** coding tools (GitHub Copilot, Cursor, or similar)
+ Regular use of **GenAI** utilities (ChatGPT, Claude, etc.) for development workflow
**Technical Project Leadership:**
+ 3+ years leading complex technical projects from inception to delivery
+ Experience working in startup-like environments or innovation teams
+ Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundaries
**AI/ML Experience:**
+ Working knowledge of **AI/ML frameworks** (LangChain, Hugging Face, OpenAI APIs)
+ Experience with vector databases and embeddings
+ Understanding of prompt engineering and AI optimization
**Communication Skills:** Ability to explain technical concepts to non-technical stakeholders and drive adoption of new technologies across teams.
**Preferred Qualifications:**
+ **Microsoft Azure AI-102 certification is highly desired** - our team is 100% certified and we value this demonstration of Azure AI expertise
+ Experience with Azure AI services, advanced AI frameworks, or multi-modal AI systems
+ Background in dynamic environments like startups, innovation teams, or product-focused companies that prioritize customer co-design and rapid value delivery
+ Experience with document processing, financial data analysis, or B2B professional software
+ Experience with MLOps, AI governance, or cross-portfolio AI implementations, particularly in regulated/compliance-driven environments
+ Experience with **RAG (** **Retrieval-Augmented Generation)**
+ Understanding of **UX/UI**
We encourage applications from candidates with diverse backgrounds who have strong technical skills, project leadership experience, and can adapt quickly to new challenges in a customer-focused, innovation-driven environment.
**Our Culture:**
At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together.
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - **************************************************
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.