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How to hire a workers' compensation claims adjuster

Workers' compensation claims adjuster hiring summary. Here are some key points about hiring workerss' compensation claims adjuster in the United States:

  • In the United States, the median cost per hire a workers' compensation claims adjuster is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new workers' compensation claims adjuster to become settled and show total productivity levels at work.

How to hire a workers' compensation claims adjuster, step by step

To hire a workers' compensation claims adjuster, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a workers' compensation claims adjuster:

Here's a step-by-step workers' compensation claims adjuster hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a workers' compensation claims adjuster job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new workers' compensation claims adjuster
  • Step 8: Go through the hiring process checklist

What does a workers' compensation claims adjuster do?

A worker's compensation claims adjuster is responsible for analyzing and validating compensation claims, ensuring eligibility and accuracy to authorize payments. Their responsibilities also include coordinating with different departments to gather data, liaising with internal and external parties, determining the amount of compensation, and negotiating claims. Furthermore, a worker's compensation claims adjuster may also perform administrative support tasks such as preparing progress reports and other documentation, answering calls and inquiries, maintaining records of all transactions, and training new members of the workforce.

Learn more about the specifics of what a workers' compensation claims adjuster does
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  1. Identify your hiring needs

    Before you post your workers' compensation claims adjuster job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a workers' compensation claims adjuster for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect workers' compensation claims adjuster also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    The following list breaks down different types of workerss' compensation claims adjuster and their corresponding salaries.

    Type of Workers' Compensation Claims AdjusterDescriptionHourly rate
    Workers' Compensation Claims AdjusterClaims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more$19-39
    Insurance InvestigatorA claims investigator is responsible for examining and investigating in a particular insurance claim is valid. They ensure that the insurance company will settle claims as soon as possible... Show more$12-29
    Disability ExaminerA disability examiner is primarily in charge of conducting assessments and examinations to determine an applicant's eligibility for disability benefits and programs. Their duties usually include reviewing medical and health records, conducting interviews, and evaluating applications... Show more$13-27
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Claim Process
    • Compensation Benefits
    • Settlement Authority
    • Data Entry
    • Litigation
    • Workers Compensation Claims
    • Medical Bills
    • Claims Management
    • Medical Treatment
    • Medical Claims
    • Rehabilitation
    • Claims Handling
    • Medical Management
    Check all skills
    Responsibilities:
    • Manage OSHA logs and insure ongoing awareness for warehouse safety and risk management guidelines
    • Manage litigation, pay timely compensation, file necessary state forms timely, negotiate appropriate settlements within company assign authority.
    • Adjust complex workers' compensation claims, which include litigation management, vocational rehabilitation, medical management, and reserving practices.
    • Coordinate all medical and vocational rehabilitation services.
    • Coordinate all provide medical and vocational rehabilitation services to the catastrophically injure worker.
    • Prepare claims for hearing process order DWC.
    More workers' compensation claims adjuster duties
  3. Make a budget

    Including a salary range in the workers' compensation claims adjuster job description is a good way to get more applicants. A workers' compensation claims adjuster salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for a workers' compensation claims adjuster in Utah may be lower than in Rhode Island, and an entry-level engineer typically earns less than a senior-level workers' compensation claims adjuster. Additionally, a workers' compensation claims adjuster with lots of experience in the field may command a higher salary as a result.

    Average workers' compensation claims adjuster salary

    $57,583yearly

    $27.68 hourly rate

    Entry-level workers' compensation claims adjuster salary
    $40,000 yearly salary
    Updated December 13, 2025

    Average workers' compensation claims adjuster salary by state

    RankStateAvg. salaryHourly rate
    1California$65,507$31
    2Connecticut$65,229$31
    3New Jersey$64,582$31
    4Massachusetts$64,528$31
    5North Carolina$63,839$31
    6Maryland$63,667$31
    7Virginia$62,406$30
    8New York$61,833$30
    9Colorado$59,166$28
    10Oregon$57,535$28
    11Texas$57,489$28
    12Ohio$57,286$28
    13Hawaii$57,058$27
    14Illinois$56,131$27
    15Minnesota$55,248$27
    16Missouri$54,066$26
    17Indiana$53,998$26
    18Wisconsin$53,569$26
    19Michigan$53,364$26
    20Nebraska$52,037$25

    Average workers' compensation claims adjuster salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1The Travelers Companies$83,640$40.21131
    2PMA Companies$81,232$39.052
    3Sierra Pacific Industries$72,772$34.991
    4Sedgwick LLP$65,127$31.311,428
    5AssuredPartners$65,079$31.29
    6Federated Insurance$64,128$30.839
    7Mayor Ethan Berkowitz$63,986$30.76
    8NFP Ventures$63,727$30.64
    9A.I.M. Mutual Insurance Companies$63,709$30.63
    10Sunrise Systems$60,739$29.20
    11ICONMA$60,525$29.10
    12BCforward$60,369$29.025
    13TAD PGS$60,147$28.92
    14Gallagher$58,788$28.26
    15Chubb$58,492$28.12144
    16ManpowerGroup$58,325$28.042
    17The Jonus Group$58,279$28.0250
    18Federated Life Insurance Company$58,229$27.998
    19Arthur J. Gallagher & Co. Human Resources & Compensation Consulting Practice (formerly Companalysis)$58,229$27.9977
    20Midwestern Financial Ctr$58,229$27.992
  4. Writing a workers' compensation claims adjuster job description

    A good workers' compensation claims adjuster job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a workers' compensation claims adjuster job description:

    Workers' compensation claims adjuster job description example

    BCforward is currently seeking for a highly motivated Claims Adjuster - Workers Compensation - at Lake Mary, FL 32746.

    Job Title: Claims Adjuster - Workers Compensation

    Location: Lake Mary, FL 32746.

    Duration: 2+ months

    PRIMARY PURPOSE:

    To analyze mid- and higher-level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    · Manages workers compensation claims determining compensability and benefits due on long term indemnity claims, monitors reserve accuracy, and files necessary documentation with state agency.

    · Develops and manages workers compensation claims' action plans to resolution, coordinates return-to-work efforts, and approves claim payments.

    · Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.

    · Manages subrogation of claims and negotiates settlements. Communicates claim action with claimant and client.

    · Ensures claim files are properly documented and claims coding is correct. May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review. Maintains professional client relationships.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    · Performs other duties as assigned. Supports the organization's quality program(s).

    · Travels as required.

    QUALIFICATIONS

    · Education & Licensing Bachelor's degree from an accredited college or university preferred.

    · Experience Four (4) years of claims management experience or equivalent combination of education and experience required.

    SKILLS & KNOWLEDGE

    · Working knowledge of regulations, offsets and deductions, disability duration, medical management practices and Social Security and Medicare application procedure as applicable to line of business Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skill Good interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Service Expectations

    WORK ENVIRONMENT

    · When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required

    Auditory/Visual: Hearing, vision and talking

    NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    QUALIFICATIONS:

    · This is a temporary assignment - - Must have 3-5 years WC claims handling experience multi client desk, Fast paced environment, must be quick study. multiple jurisdictions in multiple southeast states.AL, FL, GA, KY, LA, MS, NC, SC, TN. All Adjuster License, Lines License preferred, FL WC license acceptable.

    EDUCATION:

    · High School Graduate/GED

    Company DescriptionBC Forward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
    www.BCforward.com
  5. Post your job

    There are various strategies that you can use to find the right workers' compensation claims adjuster for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your workers' compensation claims adjuster job on Zippia to find and recruit workers' compensation claims adjuster candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    To successfully recruit workerss' compensation claims adjuster, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new workers' compensation claims adjuster

    Once you have selected a candidate for the workers' compensation claims adjuster position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new workers' compensation claims adjuster. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a workers' compensation claims adjuster?

Hiring a workers' compensation claims adjuster comes with both the one-time cost per hire and ongoing costs. The cost of recruiting workerss' compensation claims adjuster involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of workers' compensation claims adjuster recruiting as well the ongoing costs of maintaining the new employee.

Workerss' compensation claims adjuster earn a median yearly salary is $57,583 a year in the US. However, if you're looking to find workerss' compensation claims adjuster for hire on a contract or per-project basis, hourly rates typically range between $19 and $39.

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