Client Care Representative jobs at A First Name Basis - 964 jobs

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

Charleston Veterinary Referral Center has full-time immediate exciting and rewarding career opportunities in our Client Care Department! If you love working in a fast paced environment and want to increase your knowledge and skills, we would like to meet you. We are serious about providing the best medicine and client experience! Compensation: $21-24/ hr based on experience and skill level Schedule: Full-time, Four 9-hour shifts, days Benefits: Waiting periods may apply - Health insurance Pet insurance Generous paid time off and paid sick time Prioritization of work life balance 401k (matching) And more! A little about the Role: Scheduling patient appointments with various departments, ensuring medical records and diagnostic images are obtained prior to visits, confirming appointments and providing relevant care instructions for drop-off's, ensuring treatment plan estimates and related paperwork are prepared for patient arrivals. A little about You: A skilled and motivated representative with attention to detail, strong communication skills with both clients and team members, and the ability to multi-task with a positive outlook in a fast paced environment. CVRC, located in beautiful Charleston, SC, is one of the few VECCS Level 1 certified facilities in South Carolina! Our emergency center is staffed 24/7/365 to always support our community. Specialty services offered at CVRC include cardiology, internal medicine, medical oncology (radiation oncology coming soon!), anesthesia, neurology & neurosurgery, rehabilitation, soft tissue & orthopedic surgery. Our hospital is a newly renovated 32,000 square foot state-of-the-art facility and houses MRI, CT, fluoroscopy, ultrasound, and digital radiographs for advanced diagnostic imaging. We have worked hard to create an inclusive environment where our team can work collaboratively and support one another in successes big and small. Come experience state of the art veterinary medicine with opportunities to build your professionals skills through compassion, integrity, and trusting relationships with every client and patient that walks through our doors each day. It's a calling and we are on a mission to save lives. Apply now to join our team! ********************** Charleston, SC We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Bachelor's Level Direct Care Staff Job Type: Full-time contractors Pay Range: $18-$19/hr. for face-to-face Behavior Support $23 to 25 hr. for Crisis Management We offer: Competitive pay based on experience, flexibility with your schedule. An outstanding interdisciplinary clinical team. Opportunity to have a positive impact on children and families in an award-winning agency. Qualifications/Experience: Bachelor's degree from a program that is primarily psychological in nature (e.g., counseling, guidance, or social science equivalent) from an accredited university or college and experience working with the population we serve preferred. Wright Directions Family Services (WDFS) are community-based services for at-risk youth which include: (Behavioral Health Screening, Diagnostic Assessment Services, Therapy/Counseling Services and Service Plan Development). WDFS received accolades Commission on Accreditation of Rehabilitation Facilities. These are medical or remedial services that have been recommended by a physician for maximum reduction of physical or mental disability and restoration of a beneficiary to their best possible functional level. Duties/Responsibilities: Behavioral modification intervention to children and adolescents with mild to severe behavioral disturbances. In-school, after-school/evening, home & community-based service interventions. Family Support Services designed to assist families to develop strategies for coping more effectively with problems resulting from behavioral health issues. Independent Living Skills - basic living, problem-solving, and social skill building.

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care. Compensation: $16.00- $18.00 per hour based on experience and qualifications. Responsibilities Under the direction of the Call Center Supervisor, this individual's primary responsibilities include: Answer all incoming calls in a timely, professional and courteous manner Schedule new and return appointments for patients following scheduling guidelines Explain registration process and give directions to new patients; explain procedure preparation to patients as needed Assist callers with information and referral to appropriate resources Review and check insurance eligibility; explain required documents Retrieve calls from voice mail and assist callers as needed Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements Adhere to HIPAA guidelines Qualifications Education: High school diploma/GED required. Some college preferred. Experience: Two years of experience working in a physician's office or healthcare facility; Call Center experience strongly preferred. Knowledge, Skills, and Abilities: Bilingual English/Spanish Exceptional customer service skills Ability to interact successfully with people from a variety of backgrounds and abilities. Basic computer literacy Working knowledge of electronic medical records and practice management systems. Ability to multi-task in a high change environment Our Benefits Include: 18 PTO days per year & 11 paid holidays Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses. Dental & Vision Flexible Spending Accounts Employer-paid Life Insurance Employer-paid Short-Term and Long-Term Disability Annual Training 403(b) with 5% employer matching People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

We are searching for a Senior Call Center Representative- someone who works well in a fast-paced setting. In this position, you will serve as a member and/or provider advocate that understands the organization's processes, policies, and procedures to investigate, resolve and/or facilitate the resolution of simple to complex issues/questions. You will be the first point of contact for assistance or information regarding eligibility, benefits, authorizations, claims, referrals and/or any other member/provider demands. Lastly, you will assist and advocate for members and/or providers throughout the complaint and appeal process and support members with timely appointment scheduling. Think you've got what it takes? Job Duties & Responsibilities • Act as a secondary resource to Call Center Representatives in the absence of the Team Lead and responds to escalated calls and triages to management, if necessary • Identify and handle a variety of routine to complex customer or prospect inquiries or requests • Educate members about their health coverage benefits and services and empowering members/providers by directing them toward available resources for self-help • Meet Senior Member Service Representative performance goals for customer satisfaction, quality, productivity, and all performance metrics • Ensure all HIPAA and state privacy and confidentiality requirements/regulations are adhered to at all times • File complaints and appeals on behalf of members and providers within the regulatory timeframe and in compliance with departmental policies and procedures Skills & Requirements • High school diploma or GED • Minimum of 3 years of customer service, call center, and/or experience within managed care or insurance industry or • A Bachelor's degree may substitute for two (2) years of the required experience

The Call Center Representative is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments, manage the provider's schedules in all medical departments according to set protocol of each department and direct all incoming calls of the call system in a manner that will enhance corporate image and increase customer satisfaction. In occasion to serve as back up for Front Desk staff shortage by performing any front office duties under the direction of the Site Supervisor. QUALIFICATIONS: * High School Diploma or GED. * Bilingual- English/Spanish is required. * Able to work a flexible schedule. * Previous experience in a Medical Setting preferred. * Ability to manage multiple phone lines and incoming calls in timely manner. * Ability to read and interpret documents, such as policies, procedure manuals, and reports. * Data entry proficient. * Experience with Electronic Medical Records Systems Preferred * Minimum of 2 years Healthcare Call Center experience or 2 years of Customer Service Call Center experience. * Professional and Positive attitude and able to communicate with all levels of management and more importantly with our patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for answering incoming calls in a courteous and professional manner, address questions and route calls accordingly. * Takes all incoming calls, facilitates patient needs, and documents all communication into the chart. * Always ensure patient confidentiality. * Schedule all appointments for all departments and clinics based on approved protocol for each department's registration area into the Practice Management System. * Responsible in assisting and maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Ensures that all patients inquiries are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Schedule all incoming phone appointments using specific protocols for each department/ provider with a high degree of accuracy. * Verify via the telephone all patient information including demographic, insurance and payment balance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early if they need to be put on the sliding fee scale, what payment method are accepted and reminders of co-payment need to be paid at the time of service for privately insured patients. * Receives requests from pharmacy or other providers and contacts patients with messages, to include scheduling of appointments, lab orders, or other needs, and complete documentation. * Assists with lab callbacks or other clerical/phone tasks. * Addresses incoming calls for lab results and schedules follow up appointments according to directions of provider. * Alerts Site Supervisor of any pending patient requests for refills, lab results, or any other requests that have not been addressed by clinical staff or providers in a timely manner outlined by the "Telephone Triage Guide". * Provides excellent internal/external customer service. * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The Customer Advocacy Representative supports Concentra's patients with their inquiries regarding facility and services and employers with their portal related requests. The Customer Support team is responsible for ensuring our customers are supported if they need assistance with our portal, travel health, or their visit to one of our medical centers. Responsibilities * First point of contact for incoming customer service, Customer Portal, and travel health calls * First point of escalation for all customer complaints to Operations * Review and process all inquiries/issues from patients and employers * Review, processes and supports client updates or issues for patients and employers while maintaining department standard operating procedures * Input data into closed loop proprietary database system * Validate data for accuracy to ensure the highest level of data integrity * Record all appropriate information via internal applications * Responsible for daily completion of cases/triage while meeting production requirements * Communicate with employers for account verification for customer portal and eScreen's Extranet issues * Escalate HIPPA incidents to leadership * Schedule and inform travel health appointments in a timely manner * Troubleshoot complaints pertaining to portal & reporting issues in all applicable systems * Coordinate with Information Systems on all technical issues which cannot be resolved with internal troubleshooting process * Identify trends or patterns in account data and/or efficiencies * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/Credentials * High school diploma or GED equivalent * Some college courses in Business Administration or in a related field from an accredited college/university, preferred Job-Related Experience * Customarily has at least one or more years of experience in a call center environment * Proven ability working in multiple systems/applications simultaneously while on the phone Job-Related Skills/Competencies * Proficient user of Customer Relationship Management (CRM) system and Centralized Customer Management (CCM) system, Customer Portal, and eScreen's Extranet * Comfortable with using technology and able to learn new systems/applications * Skilled at multitasking in multiple systems/applications simultaneously * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Effective ability to work in a team environment, as well as independently when required * Effective interpersonal and communication skills a must; ability to read, write, and speak professionally * Demonstrated working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook) * Ability to work well with others * Comfortable in a high-demand environment * Ability to retain and apply new information quickly * Concentra core competencies of service mentality, attention to detail, sense of urgency, init Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer, including disability/veterans Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. Thisposition is responsible for pre-registering patients with pre-scheduled services. Essential Position Responsibilities Maintain effective working relationships with internal and external clients Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information Enter collected information into appropriate software system Verify insurance eligibility and benefits Review information entered into electronic medical record and billing software to ensure accuracy Other duties, as assigned Qualifications Education: High school diploma or GED Licensure and Certifications: N/A Experience: Previous experience with medical billing, coding, or preferred. Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. Thisposition is responsible for pre-registering patients with pre-scheduled services. Essential Position Responsibilities * Maintain effective working relationships with internal and external clients * Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information * Enter collected information into appropriate software system * Verify insurance eligibility and benefits * Review information entered into electronic medical record and billing software to ensure accuracy * Other duties, as assigned Qualifications * Education: High school diploma or GED * Licensure and Certifications: N/A * Experience: Previous experience with medical billing, coding, or preferred. Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital in North Dallas (Lewisville area) is looking for a full-time Critical Care Specialist! The position is open to any board certified or board eligible candidates. New residency grads are welcome! Our practice is a 24/7 multispecialty hospital with well-qualified support staff. We are a very collaborative hospital with specialists in Neurology, Oncology, and Internal Medicine. We also have a full-time hospice doctor through Bluepearl Hospice that is onsite and able to assist with quality-of-life discussions as well as provide families with an alternative option to in-hospital euthanasia. We are recruiting for other specialty positions including Surgery and Cardiology. You would work alongside a talented, full-time ER doctor team. We are a hospital that takes pride in our training programs. We currently have active Neurology and Internal Medicine residency programs, as well as Neurology and Internal Medicine specialty interns, and multiple ER doctors enrolled in an ER specific training program (The Bluepearl em ERge program). While not a requirement, we would be very supportive of a candidate that wanted to incorporate a specialty intern or even work towards building the service into a residency program in the future. BluePearl North Dallas is offering: Competitive Salary Generous Sign-On Bonus Relocation Assistance CE Stipend Flexible Schedules for quality of life Why North Dallas? As a BluePearl hospital, we offer access to an extensive support network including exclusive continuing education for our doctors, medical records dictation software, clinical research opportunities, and mental health resources. Serving the greater Dallas-Fort Worth Metroplex, we draw clients from Texas, Oklahoma, Louisiana, and New Mexico. Known for delivering personalized care to our patients and clients, we handle a diverse caseload. Our team fosters a collaborative environment with flexible scheduling and shared on-call responsibilities. Check out our hospital here: ************************************************ State-of-the-Art Facility: We take pride in our multi-disciplinary approach to patient care, collaborating closely with specialists in Internal Medicine, Oncology, and Neurology, as well as our full time ER doctors. Our hospital, established in 2014, is fully equipped with two ultrasound machines (Samsung HM70 EVO and Esaote MyLab Six), endoscopy, dedicated ER receiving area, dedicated ICU equipped with Snyder O2 cages, High-Flow Nasal oxygen, PrismaFlex CRRT unit, ECG Holter Monitor, and respiratory/GI/MDR isolation wards. Additional equipment onsite is a GE 1.5 Tesla MRI, GE Lightspeed 64 slice CT scanner, Cadwell Sierra Summit electrodiagnostic machine (EMG, NCV, and EEG), onsite lab including in-house endocrine testing, HeskaView digital cytology, and four surgical suites. Opportunity to Build and Grow: We're on the lookout for a clinician who wants to step in and make this their own service. Starting a service can be challenging but it comes with the reward of being able to tailor it to your specific career goals! This is an exciting opportunity for someone to be a key player in contributing to the growth of a talented team in a thriving area, all while working collaboratively with our multispecialty team to build a strong service! Does this sound like you? Join us in this rewarding journey of building and growing together! Discover Dallas: Dallas has a lot to offer! From a great food scene to all of the major sports, to plenty of museums and green spaces, there is something for everyone. There are Michelin starred restaurants, world famous BBQ, and everything in between. The Dallas Arts District spans 19 blocks filled with museums, venues, and galleries. There are numerous green spaces that are continuously expanding. Trinity River is being developed into a 10,000-acre nature district that will be 12 times as large as Manhattan's Central Park. Altogether there's 22,000 acres of parks and 125 miles of hiking and biking trails, proving that Dallas is an outdoor-friendly city! Why BluePearl? To transform and lead the industry via innovative quality medicine and care, we understand the importance of ongoing learning, and value your health and well-being. Our full-time associates are provided: Benefits: 401(k) with employer match, Parental Leave plans, Health, Dental, Vision and Life Insurance plans, Fertility plans, employer-paid short- and long-term disability. The average total value of benefits offered at BluePearl is $30,000. DVM CE stipend Outstanding technician support. Our technicians are leveled by skillset and advance as more skills and experience are gained, with plenty of opportunities to advance in his/her career. Mars Veterinary Health and BluePearl are dedicated to making a better world for pets and the people who care for them. We believe that starts with equity, inclusion & diversity, and taking a holistic approach to supporting our 70,000+ Associates' health and wellbeing, particularly combatting inherent mental health challenges faced by veterinary professionals. Regional Social Workers to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills. LYRA - confidential care for your emotional and mental health, how, when, and where you need it. Access to 12 FREE sessions. *BluePearl Library -access more than 2,000 veterinary and health science journals. *BluePearl Science - participate and learn from ongoing clinical studies at BluePearl. *BluePearl University - our own built-in learning management system that houses resources for system training, continuing education, compliance, and personal development. Learning communities exist for all our training and mentorship programs. *RECOVER CPR certifications - FREE continuing education and Basic and Advanced Life Support certifications are available. BluePearl Pet Care Discounts Additional Discounts including pet supplies, Royal Canin pet food, Mars candy products, cell phone discounts, car discounts. Annual company store allowance. Plumb's Veterinary Drugs - FREE for all Associates. VETgirl - FREE membership. BluePearl Cares! YOU can be part of BluePearl Cares, a 501(c)(3) charitable nonprofit, committed to delivering on its mission of making veterinary care accessible to all. Ask for details! Want to hear more? If you're a Veterinary Criticalist seeking a fulfilling career in a collaborative environment, we want to hear from you! Contact us today to explore how you can make a significant impact on the lives of pets and their families in Dallas, TX! BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of the request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Duties consist of but are not limited to: providing training to adults with intellectual and developmental disabilities in our life skills center, in basic self-help and homemaking skills, effective work habits and interpersonal skills. Work is performed at the life skills center.

Duties and Essential Job Functions: 1. Delivers a high quality patient experience through inbound and outbound call resolution within established protocols. 2. Appropriately mitigates issues, assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles. 3. Interviews and updates the patient's demographics, insurance, by phone or in person in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling, registration and billing. 4. Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively. 5. Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer. 6. Coordinates all diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care. 7. Performs, organizes, and streamlines operational tasks to reduce the potential for errors. 8. Assists Out of Network patients with financial questions and escalates to the appropriate party. 9. Provides information regarding services and provides additional assistance as needed. 10. Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals. 11. Maintains productivity levels, with minimal errors, as established by department and Network standards. 12. Performs other related duties as assigned.

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time. Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road: 1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence. 2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity. 3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS. When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you! For more information, visit ********************* To view all job vacancies, visit ********************* ***************************** or ******************** Job Title: Bilingual Patient Access Call Center Specialist - ARC Requisition Number: req28860 Employment Type: Full Time Division: Community Health Compensation Type: Hourly Job Category: Support Services Hours Worked: Varies Location: Northwest/Iona Reed Health Center Shift Worked: Various/Rotating Shift : Job Summary: The Bilingual Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling, specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited and reimbursement is maximized for multiple clinic sites and the Access Resource Center, and payment collections where appropriate. This position will focus primarily on foreign language speaking inbound/outbound calls specified during the hiring process. Essential Job Functions & Accountabilities: * Prioritizes foreign language speaking inbound/outbound calls based upon specified bilingual capabilities. Delivers a high-quality patient experience through inbound and outbound call resolution within established protocols. * Appropriately mitigates issues and assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles. * Interviews and updates the patient's demographics, and insurance, by phone in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling and registration; collects payments where appropriate and performs elements of pre-registration. * Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, to minimize "no shows" and maximize reimbursement. * Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database ensuring timely and accurate reporting/billing. * Provides awareness as needed related to notice of privacy practices, patient rights and responsibilities, MyChart enrollment, etc. * Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with ARC Standard Operating Procedures. Reconciles case drawer at end of shift. * Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively. * Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer. * Coordinates diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care. * Performs, organizes, and streamlines operational tasks to reduce the potential for errors. * Assists Out of Network patients with financial questions and escalates to the appropriate party. * Provides information regarding services and provides additional assistance as needed. * Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals. * Maintains productivity levels, with minimal errors, as established by department and Network standards. * Provides the highest level of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts. * Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned. Qualifications: Required Qualifications: * High School Diploma, GED, or equivalent. * 1 plus years of practical experience with computer programs and/or applications. * Required to pass assigned training knowledge and application exit exam within 30 days of hire. * Bilingual (fluent in English and additional language as specified through the hiring process). * Must successfully pass a specified foreign language oral assessment within 60 days of hire. Team member will have 2 opportunities within the first 60 days of hire to pass the required oral assessment. Preferred Qualifications: * Associates degree in a related field of study from an accredited college or university. * Patient registration or Customer Service and call center experience. * Experience working in a healthcare setting. Location Address: 401 Stribling Drive Azle, Texas, 76020 United States

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time. Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road: 1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence. 2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity. 3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS. When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you! For more information, visit ********************* To view all job vacancies, visit ********************* ***************************** or ******************** Job Title: Patient Access Call Center Specialist - ARC Requisition Number: req28859 Employment Type: Full Time Division: Community Health Compensation Type: Hourly Job Category: Support Services Hours Worked: Varies Location: Access Resource Center Shift Worked: Various/Rotating Shift : Job Summary: The Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling, specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited and reimbursement is maximized for multiple clinic sites and the Access Resource Center, and payment collections where appropriate. Essential Job Functions & Accountabilities: * Delivers a high-quality patient experience through inbound and outbound call resolution within established protocols. * Appropriately mitigates issues and assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles. * Interviews and updates the patient's demographics, and insurance, by phone in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling and registration; collects payments where appropriate and performs elements of pre-registration. * Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, to minimize "no shows" and maximize reimbursement. * Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database ensuring timely and accurate reporting/billing. * Provides awareness as needed related to notice of privacy practices, patient rights and responsibilities, MyChart enrollment, etc. * Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with ARC Standard Operating Procedures. Reconciles case drawer at end of shift. * Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively. * Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer. * Coordinates diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care. * Performs, organizes, and streamlines operational tasks to reduce the potential for errors. * Assists Out of Network patients with financial questions and escalates to the appropriate party. * Provides information regarding services and provides additional assistance as needed. * Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals. * Maintains productivity levels, with minimal errors, as established by department and Network standards. * Provides the highest level of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts. * Attends all mandatory educational, compliance and safety program sessions. * Assists in staff training of peers, colleagues and management as applicable or requested. * Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned. Qualifications: Required Qualifications: * High School Diploma, GED, or equivalent. * 1 plus years of practical experience with computer programs and/or applications. * Required to pass assigned training knowledge and application exit exam within 30 days of hire. Preferred Qualifications: * Associates degree in a related field of study from an accredited college or university. * Patient registration or Customer Service and call center experience. * Experience working in a healthcare setting. Location Address: 1400 Circle Drive Fort Worth, Texas, 76119 United States

The Urgent Care Technician supports clinical providers by delivering high-quality patient care in a fast-paced urgent care setting. This role involves direct patient interaction, clinical support duties, and administrative tasks to ensure efficient patient flow and a positive patient experience. * Greet and room patients promptly; obtain and document vital signs, medical histories, and chief complaints. * Perform triage/check-in assessment and discharge, CLIA waived point of care testing, wound care, splinting application and other treatments ordered by the provider. * Assist providers with examinations, treatments, and minor procedures * Perform clinical tasks such as wound care, splinting, EKGs, and specimen collection (as permitted by training and state regulations) * Prepare exam rooms, maintain supplies, and ensure proper cleaning and infection control standards * Maintains all clinical documentation including quality control and compliance logs required by company policy and applicable regulatory agencies. * Perform point-of-care testing (e.g., urinalysis, rapid strep, flu, COVID tests) * Accurately document patient care in the electronic medical record (EMR) * Provide patient education and discharge instructions under provider guidance * Assists nurse and provider on duty at all times during a shift, including, but not limited to, the unpacking of supplies and maintaining of the general aesthetics of the clinic. Cleans instruments and equipment per company guidelines, maintains stock in all exam rooms before, during, and after each shift. Assists in turning over exam rooms, procedure rooms, and treatment rooms immediately after a patient is discharged from that room. Assists non-ambulatory patients to and from the building. * Assist with front office tasks as needed, including patient flow coordination and communication * Follows all scripting provided for patient interactions. * Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner. * Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill. * Enters patient admitting information into computer and adds patient on clinic schedule. * Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department * 1 year of clinical experience with intake/triage * High school Diploma or equivalent

Duties consist of but are not limited to: providing training to adults with intellectual and developmental disabilities in our life skills center, in basic self-help and homemaking skills, effective work habits and interpersonal skills. Work is performed at the life skills center.

PRN Duties consist of but are not limited to: * Providing training in basic self-help skills and homemaking services to adults with Intellectual & Developmental Disabilities to include * transportation * accompanying clients to scheduled appointments * house cleaning * meal preparation * other duties as assigned

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Urgent Care Tech is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Urgent Care Tech role is an opportunity for a pediatric nurse to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician's direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Part Time positions available and are benefits eligible!! (20 hours/week) Per Diem positions available DescriptionJob Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Obtain medical history, patient vital signs, intake and prioritize patient care Perform procedures (venipuncture, IV insertion, urinary straight cath), administer medications (oral, rectal, IM, and IV), and assist the physician with total patient care within the scope of their practice Remain knowledgeable in pediatric pharmacology Be an integral part of the patient care team and assist with patient care within the scope of practice Ability to assist the physician with patient care, positioning, and comfort during the x-ray process Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization tools and equipment as required Practice common safety hazards and precautions Helps patients in distress by responding to emergencies and promptly notifies RN and/or physician Establish effective rapport with clients, families, other employees, and physicians Maintains operations by following policies and procedures; reporting needed changes to management team Contributes to team effort by accomplishing related results as needed Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations Maintains patient confidence and protects operations by keeping patient care information confidential Updates job knowledge by participating in continuing education requirements and opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Assists patients with complaints and takes an active role in service recovery when needed Assist physician with a focus on efficiency metrics to improve urgent care flow and throughput (Arrival to Room, Arrival to Medication Administration, Disposition to Discharge, Discharge Length of Stay, etc.) #LI-MC1 Qualifications EMT-P or NREMT-P or LP licensure or certification required Current Healthcare BLS Provider certification required Pediatric Advanced Life Support (PALS) recommended Knowledge of medical practice and terminology Skill in identifying and resolving problems Knowledge of clinic's processes and procedures Knowledge of medical equipment and instruments Ability to use good reasoning and judgement and act calmly in emergency situations Ability to effectively communicate both verbally and nonverbally Possess the following qualifications: Energetic, Highly Motivated, Customer Service Focus, Positive Attitude, Confidentiality, Teamwork, and Professionalism If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.